Manitoba Families Annual Report 2018-2019
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Manitoba Families Annual Report 2018 – 2019 Manitoba Families Corporate Services Legislation and Strategic Policy Branch 205 – 114 Garry Street Winnipeg MB R3C 4V4 Phone: 204-945-6374 Fax: 204-945-2156 Manitoba Toll Free: 1-800-282-8069, Ext. 6374 E-mail: [email protected] This publication can also be found online at http://www.gov.mb.ca/fs/about/annual_reports.html Available in alternate formats upon request. Di sponible en d’autres formats, sur demande. Accessibility Coordinator, Anna Murawski at 204-945-4785 or by e-mail at [email protected]. MINISTER OF FAMILIES Room 357 Legislative Building Winnipeg, Manitoba R3C 0V8 CANADA September 2019 Her Honour the Honourable Janice C. Filmon, C.M., O.M. Lieutenant-Governor of Manitoba Room 235, Legislative Building Winnipeg, Manitoba R3C 0V8 May It Please Your Honour: I have the pleasure of presenting the Annual Report of the Department of Families for the fiscal year ending March 31, 2019. Respectfully submitted, (Original signed by) Honourable Heather Stefanson Minister of Families MINISTRE DES FAMILLES Palais législatif Bureau 357 Winnipeg (Manitoba) R3C 0V8 CANADA Septembre 2019 Son Honneur l’honorable Janice C. Filmon, C.M., O.M. Lieutenante-gouverneure du Manitoba Palais législatif, bureau 235 Winnipeg (Manitoba) R3C 0V8 Madame la Lieutenante-Gouverneure, J’ai le plaisir de vous présenter le rapport annuel du ministère des Familles pour l’exercice terminé le 31 mars 2019. Le tout respectueusement soumis. « Original signé par» Madame Heather Stefanson Ministre des Familles Deputy Minister Room 351, Legislative Building Winnipeg, Manitoba, Canada R3C 0V8 T 204-945-6700 F 204-945-1896 www.manitoba.ca September 2019 Honourable Heather Stefanson Minister of Families Room 357 Legislative Building Winnipeg MB R3C 0V8 Dear Minister Stefanson: I am pleased to present for your approval the Annual Report of the Department of Families for the fiscal year ending March 31, 2019. This report includes highlights that provide a glimpse of the scope and diversity of work undertaken by the department in 2018/19. We will continue our efforts towards continuous improvement and to ensuring that all individuals receiving services from the department are supported in their personal development, stability and independence. I would like to acknowledge and thank the staff of this department for demonstrating an ongoing dedication and commitment to their work each and every day. Respectfully submitted, (Original signed by) John Leggat Deputy Minister Sous-ministre Palais législatif, bureau 351 Winnipeg (Manitoba) R3C 0V8 CANADA Tél. : 204 945-6700 Téléc. : 204 945-1896 www.manitoba.ca/index.fr.html Septembre 2019 Madame Heather Stefanson Ministre des Familles Palais législatif, bureau 357 Winnipeg (Manitoba) R3C 0V8 Madame la Ministre, J’ai le privilège de soumettre à votre approbation le rapport annuel du ministère des Familles pour l’exercice qui s’est terminé le 31 mars 2019. Le rapport met en relief quelques initiatives qui donnent un aperçu de l’étendue et de la diversité du travail entrepris par le ministère en 2018-2019. Nous poursuivrons nos efforts d’amélioration continue et continuerons de veiller à ce que les personnes qui reçoivent des services du ministère soient soutenues dans leur développement personnel et leur recherche de stabilité et d’indépendance. Je tiens à exprimer ma reconnaissance et mes remerciements à tous les membres du personnel du ministère pour le dévouement et l’engagement continus dont ils font preuve chaque jour. Le tout respectueusement soumis. « Original signé par» John Leggat Sous-ministre Table of Contents Minister’s Letter of Transmittal .................................................................................... 3 Deputy Minister’s Letter of Transmittal ....................................................................... 7 Departmental Highlights ............................................................................................. 13 Organizational Chart ................................................................................................... 29 Preface/Introduction Vision and Mission ........................................................................................................ 31 Statutes ......................................................................................................................... 31 Providing Accessible Services to All Manitobans ................................................... 35 Minister and Executive Support ................................................................................. 37 Administration and Finance Division Agency Accountability and Support Unit ....................................................................... 38 Financial and Administrative Services ........................................................................... 39 Business Technology Support Services ....................................................................... 40 Social Services Appeal Board ....................................................................................... 42 Disabilities Issues Office ............................................................................................... 43 Fair Practices Office ...................................................................................................... 44 Community Service Delivery Division Strategic Planning and Program Support ...................................................................... 46 Rural and Northern Services ......................................................................................... 47 Winnipeg Services......................................................................................................... 48 Provincial Services ........................................................................................................ 49 Manitoba Developmental Centre ................................................................................... 50 Adult disABILITY Services ............................................................................................ 52 Winnipeg Child and Family Services ............................................................................. 56 Centralized Services and Resources ............................................................................ 57 Rural/Northern Regional Social Service Delivery Structure as at March 31, 2019 ........ 59 Winnipeg Regional Social Service Delivery Structure as at March 31, 2019................. 60 Community Programs and Corporate Services Division Corporate Services........................................................................................................ 61 Children’s disABILITY Services ..................................................................................... 63 Office of the Vulnerable Persons’ Commissioner .......................................................... 66 Early Learning and Child Care ...................................................................................... 67 Legislation and Strategic Policy .................................................................................... 76 Employment, Income and Rental Assistance ................................................................ 78 Child and Family Services Division Strategic Initiatives and Program Support ..................................................................... 86 Child Protection ............................................................................................................. 87 Family Conciliation Services ....................................................................................... 101 Housing Division Manitoba Housing ....................................................................................................... 103 Social Housing Management ..................................................................................... 105 Property Services ..................................................................................................... 105 Portfolio Management .............................................................................................. 106 Security and Integrated Pest Management Group ...................................................... 108 Asset Management ..................................................................................................... 108 Northern Housing Operations ...................................................................................... 109 Housing Delivery and Land Development ................................................................... 110 Housing Delivery ...................................................................................................... 110 Land Development ................................................................................................... 111 Strategic Initiatives ...................................................................................................... 111 Community Relations .................................................................................................. 112 Corporate Compliance and Risk Management ............................................................ 113 Information Technology Services ................................................................................ 113 Financial Services ....................................................................................................... 114 Financial Information Revenue Summary Table ...........................................................................................