VOLUME 29 June 2014
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VOLUME 29 June 2014 WELCOMING NEW STAFF 2 MEET OUR STAFF AT HQ 3 EMPLOYEE SERVICE AWARDS 4 BUSINESS NEWS 5 EMPLOYEE OF THE MONTH AWARDS 6 NEW INITIATIVES FOLLOWING STAFF SURVEY 9 CORPORATE SOCIAL RESPONSIBILITY 10 QUALITY AND TRAINING 12 AVIATION 14 GENERAL SECURITY 15 CANINE SECURITY SERVICES 18 ELECTRONIC SECURITY SERVICES 19 INNOVATION 19 WORDS OF RECOGNITION 20 EVENTS 22 ICTS UK LTD NEW ICTS EUROPE WEBSITE 23 South Block, First Floor STAFF BENEFITS 23 Tavistock House Tavistock Square NOTICES 24 London, WC1H 9LG www.icts.co.uk Tel: 0207 874 7576 Fax: 0207 874 7599 Editor: Roberta Puccinelli Sher Page 2 V OL UME 29 Page 3 Photo: Tavistock House - London, Photo: Tavistock House - London, ICTS HQ ICTS HQ WELCOMING NEW STAFF MEET OUR STAFF AT HEAD OFFICE GENERAL SECURITY DIRECTOR, DONNA ALEXANDER VINCENT DOUCET, BUSINESS DEVELOPMENT MANAGER, ARMONIA SERVICES. ICTS welcomes Donna Alexander, CPP, MSyI, who joined the Company in March 2014 as General Security Director. Armonia Services, is sister company to ICTS UK and part of Groupe Sofinord. Armonia shares offices with ICTS at ICTS HQ, Tavistock House in London. Donna has a longstanding career of more than 25 years within the security industry having started her career within BT when she was appointed as Crime Prevention Manager. She quickly progressed into the role of Security Manager for their head When did you join Armonia? September 2012. Photo: Donna Alexander office, moving on as Design and Compliance Manager for a major security (General Security Director). What was your first job with Groupe Sofinord? I was working in finance controlling- programme. She was finally appointed to Security Advisor with responsibility for as an apprentice. physical threat analysis and security risk assessments for the BT portfolio and major “I look forward to What do you enjoy most of your job? Definitely the diversity of the missions. security upgrade projects within the UK. What is your favourite colour? Red. developing the Gen- What is your favourite food? I have plenty of favourites! If I had to make a choice, I She continued her security career in Telecoms with Verizon (previously MCI eral Security side of would probably go for calf’s liver. WorldCom) before moving to the financial services sector as Senior Security the business opera- Place you would like to visit? New Zealand. Manager for Barclays within their Group Corporate Security Team. Within this time What has been your best holiday? When I was a child I used to spend all the summer Donna also worked for the contract security industry for a period of almost 4 years, tion, using the many in the Eastern-Pyrenees, in the south of France. This area is amazing: sun, latterly with Advance as their National Operations Director for 6 years. talents within ICTS mountains and the Mediterranean Sea! What is your favourite pastime? I really enjoy reading, especially about current Photo: Vincent Doucet (Business and its varied and Development Manager, Armonia Donna is an active member of ASIS United Kingdom, and is on their sub committee affairs. Services). for events. She is also a member of the Security Institute. Donna achieved CPP innovative security What do you wish ICTS for the future? Growth, for the benefit of everyone. (Certified Protection Professional) accreditation in 2007. business streams” said Donna Alexan- In August 2013, ICTS became part of Groupe Sofinord. Despite its impressive size, der, General Security Groupe Sofinord is still a family owned business, specialising in the delivery of soft facilities management, including customer services, front-of-house and reception Director, ICTS UK. services. Groupe Sofinord was established in 1974, in France. The Company has since grown FINANCE DEPARTMENT WECOMES NEW rapidly, predominantly due to the establishment of specialised subsidiaries that have allowed the Company to expand its service offering. The subsidiaries have For more MANAGEMENT ACCOUNTANT, MARK HOMEWOOD successfully worked closely together and shared resources. This has resulted in the information see: delivery of quality services and has given the Company its good reputation. Mark previously worked at PricewaterhouseCoopers as an auditor, and in fact was www.armonia- involved with the auditing of ICTS. Mark will be replacing Bastiaan Gagiano in the ICTS’ experience in security service delivery dovetails very neatly with Groupe services.co.uk finance role, when he moves to Australia with his family in July. Sofinord’s portfolio and is well aligned with the Sofinord service ethos of Customer First, Teamwork and Innovation. ICTS and Armonia look forward to working in Outside of work Mark enjoys cycling in the summer and snowboarding in the partnership, delivering top quality services. Photo: Mark Homewood winter. (Management Accountant, HQ). IT DEPARTMENT WECOMES NEW SYSTEMS PROGRAMMER, ANDREW MAYNE Andrew has been involved in the IT business for over 20 years, predominantly in stock control, logistics and supply chain. He joins ICTS as Systems Programmer, tasked with integrating and creating various applications subject to the needs of the business. Andrew is married with three grown up children and a grandchild. He and his son Photo: Andrew Mayne are keen Charlton Athletic supporters! (IT Systems Programmer, HQ). Page 2 V OL UME 29 Page 3 Photo: Tavistock House - London, Photo: Tavistock House - London, ICTS HQ ICTS HQ WELCOMING NEW STAFF MEET OUR STAFF AT HEAD OFFICE GENERAL SECURITY DIRECTOR, DONNA ALEXANDER VINCENT DOUCET, BUSINESS DEVELOPMENT MANAGER, ARMONIA SERVICES. ICTS welcomes Donna Alexander, CPP, MSyI, who joined the Company in March 2014 as General Security Director. Armonia Services, is sister company to ICTS UK and part of Groupe Sofinord. Armonia shares offices with ICTS at ICTS HQ, Tavistock House in London. Donna has a longstanding career of more than 25 years within the security industry having started her career within BT when she was appointed as Crime Prevention Manager. She quickly progressed into the role of Security Manager for their head When did you join Armonia? September 2012. Photo: Donna Alexander office, moving on as Design and Compliance Manager for a major security (General Security Director). What was your first job with Groupe Sofinord? I was working in finance controlling- programme. She was finally appointed to Security Advisor with responsibility for as an apprentice. physical threat analysis and security risk assessments for the BT portfolio and major “I look forward to What do you enjoy most of your job? Definitely the diversity of the missions. security upgrade projects within the UK. What is your favourite colour? Red. developing the Gen- What is your favourite food? I have plenty of favourites! If I had to make a choice, I She continued her security career in Telecoms with Verizon (previously MCI eral Security side of would probably go for calf’s liver. WorldCom) before moving to the financial services sector as Senior Security the business opera- Place you would like to visit? New Zealand. Manager for Barclays within their Group Corporate Security Team. Within this time What has been your best holiday? When I was a child I used to spend all the summer Donna also worked for the contract security industry for a period of almost 4 years, tion, using the many in the Eastern-Pyrenees, in the south of France. This area is amazing: sun, latterly with Advance as their National Operations Director for 6 years. talents within ICTS mountains and the Mediterranean Sea! What is your favourite pastime? I really enjoy reading, especially about current Photo: Vincent Doucet (Business and its varied and Development Manager, Armonia Donna is an active member of ASIS United Kingdom, and is on their sub committee affairs. Services). for events. She is also a member of the Security Institute. Donna achieved CPP innovative security What do you wish ICTS for the future? Growth, for the benefit of everyone. (Certified Protection Professional) accreditation in 2007. business streams” said Donna Alexan- In August 2013, ICTS became part of Groupe Sofinord. Despite its impressive size, der, General Security Groupe Sofinord is still a family owned business, specialising in the delivery of soft facilities management, including customer services, front-of-house and reception Director, ICTS UK. services. Groupe Sofinord was established in 1974, in France. The Company has since grown FINANCE DEPARTMENT WECOMES NEW rapidly, predominantly due to the establishment of specialised subsidiaries that have allowed the Company to expand its service offering. The subsidiaries have For more MANAGEMENT ACCOUNTANT, MARK HOMEWOOD successfully worked closely together and shared resources. This has resulted in the information see: delivery of quality services and has given the Company its good reputation. Mark previously worked at PricewaterhouseCoopers as an auditor, and in fact was www.armonia- involved with the auditing of ICTS. Mark will be replacing Bastiaan Gagiano in the ICTS’ experience in security service delivery dovetails very neatly with Groupe services.co.uk finance role, when he moves to Australia with his family in July. Sofinord’s portfolio and is well aligned with the Sofinord service ethos of Customer First, Teamwork and Innovation. ICTS and Armonia look forward to working in Outside of work Mark enjoys cycling in the summer and snowboarding in the partnership, delivering top quality services. Photo: Mark Homewood winter. (Management Accountant, HQ). IT DEPARTMENT WECOMES NEW SYSTEMS PROGRAMMER, ANDREW MAYNE Andrew has been involved in the IT business for over 20 years, predominantly in stock control, logistics and supply chain. He joins ICTS as Systems Programmer, tasked with integrating and creating various applications subject to the needs of the business. Andrew is married with three grown up children and a grandchild. He and his son Photo: Andrew Mayne are keen Charlton Athletic supporters! (IT Systems Programmer, HQ). Page 4 V OL UME 29 Page 5 PHILLIPA MADELEINE HACEK It is with great sorrow that we announce the sudden passing of Phillipa Madeleine Hacek.