TOASTMASTER® www.toastmasters.org JUNE 2012 16 LESSONS IN 22 HOW TO MODERATE 27 THE CRITICISM EVALUATING A PANEL DISCUSSION SANDWICH MUSIC TO MY EARS How music expresses what we cannot say. Page 8 TOASTMASTER® VIEWPOINT PUBLISHER Daniel Rex MANAGING EDITOR Suzanne Frey SENIOR EDITOR Paul Sterman JUNIOR WRITER Jennie Harris EDITORIAL ASSISTANT Michelle Tyler ART DIRECTION Susan Campbell GRAPHIC DESIGN Deidre Gaffney READY FOR SHOW TIME? TI OFFICERS AND DIRECTORS Do you remember the first time you Founder Dr. Ralph C. Smedley (1878-1965) visited your Toastmasters club? What 2011-2012 OFFICERS International President Michael Notaro, DTM did you see, feel and hear? First Alameda, California, USA International President-elect John Lau, DTM impressions often last. Experts tell us Kuching, Sarawak, Malaysia First Vice President George Yen, DTM first impressions are formed within Taipei, Taiwan Second Vice President Mohammed Murad, DTM 30 seconds of entering a meeting room. Dubai, United Arab Emirates Immediate Past President Pat Johnson, DTM Successful clubs instantly radiate a friendly, Victoria, British Columbia, Canada professional atmosphere. However, a guest Executive Director Daniel Rex Mission Viejo, California who walks into a chaotic, disorganized Secretary-Treasurer Sally Newell Cohen Mission Viejo, California club meeting may never return. Imagine attending a Broadway theater 2011-2012 DIRECTORS production. The curtains part and the James Sultan, DTM David Hollingshead, DTM Kirkland, Washington Jacksonville, Florida performance begins. Much to your ASSIGNED TO REGION 1 ASSIGNED TO REGION 8 Kevin Doyle, DTM Wendy Harding, DTM surprise, a stage crew is still moving props Honolulu, Hawaii Fredericton, New Brunswick, Canada around. Actors arrive late, looking for their ASSIGNED TO REGION 2 ASSIGNED TO REGION 9 David McCallister, DTM Roberta Perry, DTM costumes. The producer is talking on a cell phone. The audience is shocked Fort Worth, Texas Los Angeles, California ASSIGNED TO REGION 3 ASSIGNED TO REGION 10 and quickly leaves the auditorium. Jacquie Schnider, DTM George Thomas, DTM Calgary, Alberta, Canada Doha, Qatar Is your club ready for show time? Many clubs squander their opportuni- ASSIGNED TO REGION 4 ASSIGNED TO REGION 11 ties to make a good first impression. If an event is worth doing, it is worth Andrew Little, DTM Mike Storkey, DTM New Berlin, Wisconsin Airlie Beach, Queensland, Australia doing well. Early preparation, communication and teamwork are crucial to ASSIGNED TO REGION 5 ASSIGNED TO REGION 12 Gina Cook, DTM Balraj Arunasalam, DTM success. Here are four keys to making your club shine at show time: Kanata, Ontario, Canada Colombo, Sri Lanka ASSIGNED TO REGION 6 ASSIGNED TO REGION 13 4 Advance Communication. Connect via email and phone to rally club Viki Kinsman, DTM Christine Temblique, DTM Oakton, Virginia Meycauayan, Philippines members, confirm participants and locate substitutes before each meeting. ASSIGNED TO REGION 7 ASSIGNED TO REGION 14 Communicate early and often, and confirm the next meeting’s agenda as soon as the current one is over. TOASTMASTERS 4 Create an Agenda. A simple agenda sets clear time expectations, keeps INTERNATIONAL P.O. Box 9052 • Mission Viejo, CA 92690 U.S.A. the meeting on track and creates accountability for all participants. 949-858-8255 • Fax: 949-858-1207 Voicemail: 949-835-1300 Meetings without an agenda are a prescription for disaster. www.toastmasters.org/Members 4 Meeting Room Preparation. A messy room indicates a disorganized CONTACTING WORLD HEADQUARTERS meeting. Work with the club sergeant at arms to ensure the room is set up For information on joining (with chairs, desks, banner, gavel, guestbook, timer, forms and ribbons) or building a club, visit: www.toastmasters.org at least 30 minutes before show time. Article submission: [email protected] Letters to the Editor: [email protected] 4 Meet Before the Meeting. The Toastmaster meets with participants To change address, log in to: www.toastmasters.org/members 30 minutes before show time to confirm speakers and introductions, make substitutions and finalize the program. The TOASTMASTER Magazine (ISSN 00408263) is published monthly by Toastmasters International, Inc., 23182 Arroyo Vista, Rancho Santa Margarita, Our Toastmasters brand is on display at every club meeting, and attendees CA 92688, U.S.A. Periodicals postage paid at Mission Viejo, CA and additional mailing office. POSTMASTER: Send address change to The TOASTMASTER deserve an organized, professional program. Starting well is half the battle. Magazine, P.O. Box 9052, Mission Viejo, CA 92690, U.S.A. Published to promote the ideas and goals of Toastmasters International, a nonprofit educational organization of clubs throughout the worlddedicated to Putting your best foot forward requires preparation and effort, but it is teaching skills in public speaking and leadership. Members’ subscriptions are included in the $36 semi-annual dues. worth it. A club ready for show time becomes a magnet for growth. Members The official publication of Toastmasters International carries authorized notices and articles regarding the activities and interests of the organization, but take pride in their achievements and success builds on success. You learn it responsibility is not assumed for the opinions of the authors of other articles. The TOASTMASTER magazine does not endorse or guarantee the products T it advertises. all at Toastmasters, where leaders are made. Copyright 2012 Toastmasters International, Inc. All rights reserved. Repro duction in whole or in part without written permission is prohibited. Not responsible for unsolicited material. Toastmasters International, The TOASTMASTER and the Toastmaster Inter national Emblem are trademarks of Toastmasters International registered in the United States, Canada and many other countries. Marca registrada en Mexico. Printed in U.S.A. MICHAEL NOTARO, DTM International President WHERE LEADERS ARE MADE 2 WHERE LEADERS ARE MADE www.toastmasters.org viewpoint-June.indd 2 5/4/12 10:34 AM TABLE OF CONTENTS June 2012 Volume 78, No. 6 DEPARTMENTS VIEWPOINT: READY 2 FOR SHOW TIME? BY MICHAEL NOTARO, DTM International President LETTERS 4 MY TURN: SAVING 5 THE WEDDING DAY How my speaking skills rescued my son’s big day. BY SHARON K. WEAVER, CC AROUND THE GLOBE 6 8 PROFILE: TARA MILLER: 12 LACKING SIGHT, BUT NOT VISION Legally blind photographer captures sensational images. BY JULIE BAWDEN-DAVIS NEWS FROM TI: 26 OFFICIAL NOTICE OF VOTE Your 2012-2013 Officer and Director Candidates. LOOKING AT LANGUAGE: 16 22 27 THE SCRUPULOUS SANDWICH APPROACH How to dish out a satisfying evaluation. BY JENNY BARANICK FEATURES Q&A: FAYE DUNN, ACB, ALB: MUSIC TO MY EARS 28 OVERCOMING BOUNDARIES 8 Melodies and emotion transport us to a place Auditor learns new language where logic and language can’t take us. and skills in her adopted country. BY RUTH NASRULLAH, CC BY MARY NESFIELD NOTEWORTHY POINTS ON EVALUATING FUNNY YOU SHOULD SAY THAT: 16 A visit to a Beijing club leads to a valuable lesson. 30 THEY’RE PLAYING OUR SONG BY COLLEEN PLIMPTON, ACB A saccharine explosion of lyrics. WHEN YOU ARE A PANEL MODERATOR BY JOHN CADLEY How to facilitate an engaging discussion. 22 THE TRAVELING TOASTMASTER BY CHRISTINE CLAPP, DTM 31 ARTICLES Since 1924, Toastmasters International has been recognized as the leading organization WHAT HAPPENS IN VEGAS dedicated to communication and leadership skill development. Through its worldwide 14 How I set goals and made new network of clubs, each week Toastmasters helps more than a quarter million men and women friends at the Convention. of every ethnicity, education level and profession build their competence in communication so they can gain the confidence to lead others. BY JACKIE KLOOSTERBOER, CC By regularly giving speeches, gaining feedback, leading teams and guiding others to achieve their goals, leaders emerge. They learn to tell their stories. They listen and answer. They plan EVALUATIONS MAKE AN IMPACT and lead. They give feedback — and accept it. They find their path to leadership. 20 Sometimes your feedback is even more valuable than you know. Toastmasters International. Where Leaders Are Made. BY JEAN BAILEY ROBOR, DTM TOASTMASTER JUNE 2012 3 3 TOC 06.12.indd 3 5/4/12 1:23 PM LETTERS TO THE toastmaster “ ‘Are You a Copyright Criminal?’ by Ellen M. Kozak (March) sets out in simple terms a law which applies, with slight variations, across the world.” Bob Finch, DTM Camulodunum Speakers Colchester, United Kingdom Speaking of Trainers in Toastmaster magazine. “Are You or other choices that may be inspired I’ve just received my Toastmaster a Copyright Criminal?” by Ellen M. by the theme, to give members a better magazine, and as soon as I turned Kozak (March) sets out in simple terms chance to use it. the cover, I saw the article “From a law which applies, with slight varia- Whenever we pick a word to use, Speaker to Trainer” by Beth Black tions, across the world. With the mem- we should ask whether we’ve picked it (March). I have just handed in my bership of Toastmasters International to best express ourselves to others, or notice at my full-time work to be- including business people, members just to impress ourselves and others. come a speaker and trainer (a scary of churches and charities, and many Gerald Fleischmann, DTM prospect but a very exciting one), authors, the information given is vital, Orange Upon A Time Toastmasters and the article really made me think both when preparing speeches and in Orange, California even more about my audience, how I the daily lives of members. can get the best out of them and how Bob Finch, DTM Amazing Marilyn! I can continually meet their needs. Camulodunum Speakers Marilyn Wilson, the subject of the It’s actually reduced my fear as I Colchester, United Kingdom “Member Profile” by Julie Bawden- realized training is not about me, it’s Davis in the March 2012 Toastmaster, about the participants — the people A Civil Issue is truly a lifter of the soul.