• • •••• • 0 0 • FLOWS Work Package 2 Report The Social Dimension in Flood Management Ann Enander, Hallvard Berg, Toby Forbes-Turner, Timm Ruben Geissler, Matthew Hunt, Anja Skiple lbrekk, Alison McErlain, Anders Norrby and Teun Terpstra Report no.: FLOWS WP2 Publisher: Norwegian Water Resources and Energy Directorate Authors: Ann Enander. Swedish National Defence College Hallvard Berg, Norwegian Water Resources and Energy Directorate Toby Forbes-Turner, Lincolnshire County Council, United Kingdom Timm Ruben Geissler. Hamburg University of Technology. Germany Matthew Hunt. Cambridgeshire County Council. United Kingdom Anja Skiple Ibrekk, Norwegian Water Resources and Energy Directorate Alison McErlain, Norfolk County Council, United Kingdom Anders Norrby, Arvika Municipality. Sweden Teun Terpstra. Province of Flevoland/University of Twente, the Netherlands Key words: flood management, perception, communication, retrofitting Subject: The Social Dimension in Flood Management -- FLOWS Work Package 2 REPORT Print: NVE's printing office Number printed: 100 Norwegian Water Resources and Energy Directorate Middelthunsgate 29 P.O.Box 5091, Majorstua N-0301 Oslo Telephone: +47 22 95 95 95 Telefax: +47 22 95 90 00 E-mail:
[email protected] Web site: www.nve.n NVE. June 2006 1 Table of Content Introduction - the Structure of this Report 3 Activities Undertaken - the Social Dimension in Flood Risk Management h Perspectives on FLOWS Perception and Communication Studies 5 Introduction 5 Seven lessons from risk perception research 6 Reflections on the FLOWS