www.citylink.co.uk

Information updates for staff and agents

Issue No 59/01 18 April 2018

LIn this issuie… nkline 1. Summer Timetables - Summary of Changes 3. Conditions of Carriage Amendment 2. Update on Summer Events

1. Summer Timetables - Summary of Changes From Monday 21st May our Summer timetables will commence. Along with the usual increased level of service for the Summer period we are making minor changes to some of our routes and journeys. This is being done to ensure we are delivering services that better reflect the travel habits of our customers and to allow us to continue operating a strong and stable coach network.

To help you get to grips with the new information we have included a helpful summary of changes below. Services that are not mentioned will remain unchanged.

Service 900 - Service 918 - Fort William Minor timetable changes to allow additional running time where This service continues to be operated by West Coast Motors. required to ensure punctuality with different running times on AM Timetable changes. Connects at Fort William with services to/from peak to Edinburgh during school summer holidays 25 June till 12 Inverness and also Skye. August. Note that the 0400 ex Glasgow and the 0430 ex Edinburgh Service 919 Fort William - Inverness are normal 900 and not N900. Amended summer timetable with additional short journeys between Service 904 East Kilbride - Edinburgh Inverness and Urquhart Castle till 30th September. No longer serves No change. This service continues to operate with a subsidy Raigmore Hospital or UHI campus provided by SPT Service 926 Glasgow - Service 909 Edinburgh - Stirling - Dunblane The 1745 from Glasgow has been retimed to 1800. Timetable will Minor timetable changes to allow additional running time where run through to 30th September 2018. required to ensure punctuality. Timetable amended to omit Bo’ness Service 923 - Belfast on journey to Stirling University, also to serve Bo’ness on peak AM The 0510 ex Stranraer will no longer serve Ayr Bus Station. The to Edinburgh and PM from Edinburgh to replace another operator Summer timetable will continue to offer three departures each day. who has cancelled his service. Service 961 Inverness - Ullapool Service 914/915/916 Glasgow - Fort William - Skye No change to current online timetable. Summer timetable reinstated for summer period including M90 Edinburgh - Perth - Inverness additional journeys between Glasgow and Fort William. The 914 at Will no longer serve Dunfermline and Carnegie College. Associated 1800 from Glasgow will serve Glasgow Airport. Timetable will run changes to timetable. 1910 from Edinburgh moved to 1900 to through to 30th September 2018. enable connection at Broxden. Service 976 Glasgow - Oban M91 Edinburgh - Perth - Inverness The 1815 from Glasgow has been retimed to 1800. Timetable will Will no longer serve the stop at Forth Bridge offices. 0700 from run through to 30th September 2018. Special journeys for Oban Live Perth Mon – Sat retimed to 0650. on weekend 9-10 June M93 Milnathort - Edinburgh Service 977 Glasgow - Crianlarich - Oban Service withdrawn Service reinstated for the summer period. Timetable will run G9 Glasgow - Aberdeen through to 30th September 2018. 1400, 1600 and 1800 from Aberdeen moved to 1410, 1610 and Service 917 Inverness - Portree 1810 respectively Amended summer timetable till 30 September. G92 Edinburgh - Aberdeen 0555 departure from Aberdeen moved to 0610 Summer timetables are available to view or download from the Citlyink website. Printed timetables will be distributed to all staff, agents and operators w/c 30th April.

2. Update on our Summer Events Programme Some new events have been added to our summer programme for 2018. Please see an updated list below. Further information is available on line @ www.citylink.co.uk/eventslink.php

Event Date and Venue Direct services available Promotional Code

KILTWALK 28, 29 and 30 April Free travel to Glasgow from Aberdeen, Edinburgh GLAKILT18 2,3 & 4 June and Inverness (all points in between) 19, 20 & 21 August More details to follow 17, 18 & 19 September

BBC BIGGEST 25 and 26 May at Aberdeen, Forfar, , Edinburgh, WEEKEND Scone Palace, Perth Dunfermline, Kirkcaldy, Glenrothes, Glasgow, Cumbernauld, Stirling and Dunblane. Shuttle bus from Perth to/from event www.citylink.co.uk/e_biggestweekend.php

Oban Live 8 and 9 June @at An additional late night service will operate Mossfield Stadium, Oban between Oban and Glasgow (Service 976) www.citylink.co.uk/e_obanlive.php

TRNSMT 29 June - 1 July www.citylink.co.uk/e_TRNSMT.php for a full 6 July and 8 July list of departure points. Glasgow Green

Bruno Mars 10 July www.citylink.co.uk/e_brunomars.php for a full Glasgow Green list of departure points.

3. Conditions of Carriage Please note that there has been an amendment to the Citylink Conditions of Carriage.

Details below; Luggage and Personal Property. Section 55. “We welcome all customers on services and do our best to assist those with walking difficulties or those who normally use wheelchairs. We can safely carry wheelchairs with dimensions length 1200mm x width 700mm x height 1350mm (height restriction includes seated passenger) on our coaches. If you have a rigid wheelchair or scooter, please contact us when you book your journey (at least 36 hours in advance) so that we can confirm if your mobility device can be carried. If you wish to sit in your wheelchair while travelling with us, you must contact us at least 36 hours in advance to make sure that your wheelchair can fit and to book the designated wheelchair ”.

The conditions of carriage on the Citylink website have been updated to reflect the new change.