The University of Chester is committed to the active promotion of equality of opportunity. Applications are particularly welcome from those groups currently under- represented in higher education. For a copy of our diversity and equality policy in admissions, please contact us at [email protected] This document is available in larger formats upon request. Please email [email protected] for further details. The Guide for New Students INCLUDING THE UNDERGRADUATE INDUCTION WEEK PROGRAMME www.chester.ac.uk 20th September - 26th September 2009 2 3

Term Dates and Contents Gaining Access to the University Network

AUTUMN TERM The University would like to invite all new students to view our internal From 21st September 2009 To 11th December 2009 12 weeks intranet, IBIS, prior to your arrival. This will facilitate email contact with your department staff and enable you to familiarise yourself with the SPRING TERM University before Induction Week. From 4th January 2010 To 19th March 2010 11 weeks Please visit http://ibis.chester.ac.uk where you will be asked to sign SUMMER TERM in, as access to IBIS is limited to authorised users. From 12th April 2010 To 2nd July 2010 12 weeks TOTAL 35 weeks Your username is your student number; please enter this seven digit number into the username fi eld. If your student number ends in /1, you do not need to enter these last two characters. Gaining Access to the University Network ...... 3 Student Services ...... 40 Student Support and Guidance ...... 41 Welcome and Checklist ...... 4 For your password, please enter your date of birth in the format Welcome...... 5 Student Welfare ...... 41 Introduction to the Guide for New Students ...... 5 Support for Care Leavers ...... 42 YYYYMMDD. For example, if your date of birth is March 2nd, 1976, Preparation and Checklist...... 6 Student Development...... 43 then type 19760302, do not enter any spaces. Then press “Sign In”. University Cards ...... 6 Disability Support ...... 43 If you have not already submitted a photograph for your University ID Aims and Objectives of Induction Week ...... 7 Disability Support Induction Session...... 44 Evaluation of Induction Week ...... 7 Counselling Services...... 44 card, you may be asked to do so now, see page 6 for more details. Induction Week Programme ...... 8 Support for International Students ...... 45 Programme of Events...... 9 Student Safety and Anti-Social Behaviour ...... 46 Please check your email account regularly as your academic Summary of Induction Week Events...... 9 Careers and Employability ...... 46 department will be in contact. To do this, click on “Groupwise eMail” Faith Communities ...... 47 Key to Room Location Names ...... 10 on the right hand side of the IBIS home page and sign in using the Induction Week Daily Itinerary...... 11 Childcare Facilities ...... 48 Induction Week Diary ...... 21 Learning and Information Services ...... 48 same username and password as before. Academic/Programme Information ...... 22 Learning Support Services ...... 50 Personal Academic Tutors ...... 23 The Learning and Enterprise Centre...... 51 You may also wish to view other Development Weeks ...... 24 Students’ Union ...... 52 sections of IBIS, such as Support Student Academic Representatives ...... 25 Chester Students’ Union ...... 53 Departments and eLearning. The E-Portfolio ...... 25 Academic Departments and Faculties ...... 26 Campus and City Facilities ...... 56 However, please note not all Academic Departments and Programmes...... 27 Cafés and Restaurants ...... 57 learning material will be loaded at Undergraduate Modular Programmes Structure BA, BSc, BTh and LLB . . . 30 Recreation and Leisure...... 59 this time. The BA and BSc Single Honours Degree Structure ...... 30 Student Accommodation ...... 60 The BA and BSc Combined Honours Degree Structure ...... 31 Green Travel Plan and Car Parking...... 62 Induction Website Programme Changes ...... 31 Transport Information ...... 62 The Structure of the BEd Programme ...... 32 No Smoking ...... 63 Please also visit the Induction Criminal Records Bureau Disclosure ...... 32 University Music Society ...... 64 Website, www.chester.ac.uk/ Church Colleges’ Certifi cates ...... 33 Health Care...... 64 induction. This is regularly updated Student Finance...... 34 Facilities in Chester ...... 65 Financial Information...... 35 Useful Telephone Numbers...... 70 with details of the events taking Funding...... 39 Chester Map...... 71 place during Induction Week.

www.chester.ac.uk [email protected] 4 5

Introduction to the Guide Welcome for New Students

It gives me great pleasure to welcome you to the University of Chester. This Guide is intended to help you fi nd your feet during your fi rst week as a I hope that your time with us will be successful academically and student at the University of Chester. The Induction Week Programme tells fulfi lling personally. We pride ourselves on looking after your well being you where to go each day. The Guide also contains information about the and helping you to adjust to being part of a University like Chester University’s Academic Departments and Programmes of Study, Learning which places particular importance on meeting your individual needs Support Services and Student Support and Guidance which you will fi nd and aspirations. If you have come from overseas to study at Chester, I useful during your time as a student at the University of Chester. During Induction Week, at the Freshers’ Fair, the Students’ Union will provide you would like to extend a particularly warm welcome to you as a visitor to with details about the many clubs and societies which they help to run. This this city and country. The University values the diversity of its student is an opportunity for you to try out something new such as playing a sport, body and aims to promote equality of opportunity in all its activities. showcasing your musical abilities to fellow students, or doing some voluntary I would ask all students to show respect and understanding for one work in the local community, enabling you to develop new skills which may Welcome another as individuals and to join with us in seeking to promote equality help you in your future career. There will also be plenty of time left free during and in celebrating that individuality, whether defi ned by race, gender, Induction Week for you to meet new people and to make new friends, some sexual orientation, age, faith, disability, origins or in other ways. The of whom will remain important to you for the rest of your life. I hope that University will strive to ensure that no student is disadvantaged on this Guide will help you to make informed choices during Induction Week these grounds. I hope that you will enjoy your time at the University and to settle into your new environment. If you cannot fi nd the answer to of Chester and that you will make the most of every opportunity and something you need to know, please ask. There will be Information Points challenge presented to you both by your programme of study and by clearly advertised on both campuses throughout the week. Our aim is to student life in general. ensure that you fulfi l your potential as a student of the University of Chester.

Professor Tim Wheeler DL, Diana Dunn and Vice-Chancellor and Principal Director of Undergraduate Modular Programmes Checklist

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Aims and Objectives of Evaluation of Induction Preparation and Checklist University Cards Induction Week Week

Before you come to University, All students will be issued with a University Card during induction week, During Induction Week you will be provided with an opportunity to: At the end of the week you will be given a questionnaire to complete covering there are a number of things that which will not only act as a form of ID, but will also perform various • Form new relationships with fellow students and staff and feel a sense of all aspects of your fi rst week’s experience as a student at the University you can do to prepare for your functions including access to accommodation (just like a key) and library belonging to the University community; of Chester. A copy of the questionnaire can be found on the Induction fi rst week as a student. Advance facilities. The card is compulsory, but is distributed free of charge. If • Begin to experience student life, both academically and in the wider website www.chester.ac.uk/induction. Your Personal Academic Tutor context of the University; planning and careful preparation you have not already done so, you will need to submit a good quality will help you to complete the questionnaire at the meeting you will attend colour digital photograph in JPG format (the format normally produced • Sample your chosen programme of study and learn about the University’s on the Friday of Induction Week. Make sure that you return your completed will help you to make the most of by digital cameras and mobile phones) to the University, to enable us expectations of you as an undergraduate; form either to your PAT (Personal Academic Tutor) or to the departmental the opportunities offered to you to produce your card, ready for collection during the Registration and • Familiarise yourself with the learning resources and support systems administrator before you leave your department on Friday. Alternatively, during Induction Week so that Enrolment process. available to you; hand the form in at the Information Point in Binks CBK013 before 4pm on you can concentrate on getting to • Learn how to budget and plan your time effectively; Friday 25th September. Your views matter to us and your evaluation of the When taking the photograph you should: • Identify the skills required for successful undergraduate study and for know new people and familiarising week will help us to plan next year’s activities. yourself with your new environment. • Take it with a good quality camera or camera phone (at least 2 future career development; mega-pixels) • Refl ect upon your strengths and weaknesses as learners to inform your Don’t forget to bring: Continuing Professional Development Plan. • Be directly facing the camera • Undergraduate Tuition Fees payment form By the end of Induction Week you will have gained familiarity with: • Be close (but not too close) to the camera • Your Financial Notifi cation from your Local Authority or Student Loan • The University community of students and staff, in particular those involved Company (see page 35 – Financial Information) • Have a neutral background to the picture in the delivery and support of your programme of study; • Payment for your tuition fees • The photograph will also need to be a good likeness of you • The layout of the University and the local area; • The facilities and services offered by the University, such as Student Support • Medical Forms (if appropriate) The photograph should be of a similar quality and format as would be and Guidance, Careers and Employability, Learning and Information • Any special clothes or equipment that you have been advised by the submitted for a driving license or passport. Services, Learning Support Services and the Students’ Union; University to bring with you Once your photograph has been taken, visit the following website • Your programme structure and its content; university and departmental • Recommended course books that you have purchased in advance to submit: http://universityid.chester.ac.uk. Please submit your requirements and procedures; • The use of the University’s intranet, IBIS, to access information such as your • Notepaper, fi les and pens photograph online prior to the start of your course as this will allow us timetable, E-Portfolio and module and programme handbooks; time to ensure your university card is ready • Computer equipment • How to use the University’s email system to communicate with academic for you when you arrive in September. • Calculator (if you are taking a Science programme) and support staff; Failure to submit the photograph in good • The value of the E-Portfolio to record your individual achievements and • A current diary and/or address book time will mean that you will be required to progress; Make sure that you read through the Guide For New Students before queue to obtain your card. • The roles of your Programme Leader and Personal Academic Tutor as you arrive so that you know what to expect and come prepared. Use If you need any assistance with your sources of advice and guidance. the blank pages of the Induction Week Diary (page 21) to record what photo submission, please contact By the end of Induction Week you should have: you expect to be doing during the week. Make a note of the time the Learning Information Services CSU Card; University Card; University email address/account; E-Portfolio; and venue of each activity so that you do not miss out on anything Helpdesk on 01244 511234 or email Timetable; Programme handbook, either in hard copy or access to an important. [email protected] electronic version; Essential course texts.

www.chester.ac.uk [email protected] 8 9

Induction Week Summary of Induction Programme of Events Week Events

Date Activity Time Sunday 20th • Welcome 4.00pm & 5.45pm September • Mature Students Welcome (CWE216) 2.15pm - 3.45pm Monday 21st • Student enrolment 9.00am - 5.00pm September • Financial registration • Collection of University Cards • Introduction to University computer network • Introduction to Learning and Information Services • International Session (CBK107) 10am - 12noon** Induction • Film night (CBE017) 7.30pm Tuesday 22nd • Academic Departmental Induction 9.00am - 5.00pm September Activities • International Session (CBK011) 4.00pm - 5.00pm • Christian Union Meeting 7.30pm Wednesday • Managing your money talk (CBK011) 10.00am 23rd September • Freshers’ Fair 11.00am • International Session (CBK011) 3.00pm - 5.00pm • Disability Support Induction (CBK106/1) 2.00pm - 4.00pm

The following sections outline the activities that will take place during Thursday 24th • Academic Departmental Induction 9.00am - 5.00pm Induction Week. You will be expected to attend all of the sessions September Activities Week • International Session (CBK011) 4.00pm - 5.00pm laid out in these sections, so please read the information carefully. On 5.30pm some days you will be required to spend all day on campus, so please • Welcome Service (University Chapel) • Film night (CBE017) 7.30pm make sure you are available all week, and please make appropriate work and childcare arrangements if necessary. Friday 25th • Meetings with Personal Academic 9.00am - 1.00pm September Tutors Information Points • Students’ Union Clubs and Societies 1.00pm There will be an Information Point open all week from 8.30am Taster Sessions 10.00am - 2.00pm – 4.00pm in Binks CBK013. As well as being able to answer any • Academic Advice Desk • International Welcome Meetings 1.00pm - 4.00pm general queries you may have, the Information Points will be staffed • Police Registration for International 10.00am - 12noon by people who can help with issues including accommodation, Students (CBK113) parking and student advice. Programme Saturday 26th • Students’ Union Club and Societies Further information about events in Induction Week can be found on the September Taster Sessions (continued) University’s Induction web pages: www.chester.ac.uk/induction **Session repeated at 3.00pm - 4.00pm.

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Key to Room Location Names Sunday 20th September 2009

Student Arrival and Welcome Talk Access to University Accommodation You may arrive at the University between 9am and 3pm on Sunday 20th September if you are in University accommodation. On arrival, you should report to the Best Building. You will need to register upon your arrival and should make your way to the appropriate desk to collect your welcome pack. This will include your room keys, meal card (if appropriate) and a rent invoice for the autumn term. You will also have the chance to register with a local GP and dental practice. For further information on payment of accommodation fees, please refer to pages 36 and 37. Welcome to the University of Chester There will be an event open to all new students, including a welcome from the Vice Chancellor, and you will meet a number of key people who will introduce you to different aspects of living in the University of Chester community. You should assemble for your talk approximately 15 minutes before it is due to start. The time and venue of your talk will be dictated by whether you are This key will help you to identify room locations for events held in Induction Week and for teaching sessions scheduled on your timetable. living in University owned accommodation (i.e. accommodation supplied Building Name ...... Abbreviation Building Name ...... Abbreviation to you by the University), or living at home or in private accommodation. Please check the table below for the start time and location of the talk you Allen ...... CAL Molloy ...... CML should attend. The talks will last approximately one hour. Beswick ...... CBE Old College ...... COC Type of accommodation Time Venue Best ...... CBB Primary Base ...... CPB Students living at home or in 4.00pm Sports Hall Binks ...... CBK Rigg (Business School) ...... CRG accommodation that is not Bluecoat School ...... CBC owned by the University Rockmount ...... CRM Chritchley ...... CCR Students living in 5.45pm Sports Hall Thomas Building ...... CTH Cloisters ...... CCL Halls of Residence or accommodation owned by Downes (Sports Hall) ...... CDN Tower Building ...... CTW the University Hollybank ...... CHB Vicarage ...... CVC The talks will be followed by social activities led by the Students’ Union. Kingsway ...... CKW Westminster ...... CWE There will be an informal welcome for mature students between 2.15pm and *Please note that KIngsway is located approximately 20 minutes walk away from the main campus. This is the base for the Faculty of Arts and 3.45pm and Chritchley Café Bar will be open until 6pm for refreshments. Please ensure that you also attend the offi cial welcome at your allocated Media. Please see pages 62 and 63 for details of the shuttle buses between Kingsway and the main campus. time slot, as detailed above.

www.chester.ac.uk [email protected] 12 13

Monday 21st September 2009

Enrolment, Financial Registration and Introduction Please do not arrive earlier than the session to which you have been An Introduction to the University’s Computer Resources to the University’s Resources allocated, as we will not be able to process your enrolment before the Immediately after you have enrolled, you will be allocated to a group scheduled time. If there is a pressing reason why you are unable to attend to receive a taught session in a computer suite. The induction On Monday, all students must attend a number of enrolment, fi nancial at the allotted time, please speak to staff at the Sports Hall Reception. volunteers will guide you to the location of your session. This session registration and introductory sessions. You will be required to attend the will allow you access to the University’s Computer Resources, and student enrolment session at a specifi ed time in the Sports Hall. Slots have Enrolment Forms will cover: been allocated in alphabetical order of surname – please see the table You will be given your enrolment form in the Sports Hall. You will be asked • Getting your University Card below. Timeslots are for one hour, and you may arrive to enrol at any time to check the details and make any amendments or additions. Your signed in that hour, however, please be mindful of potential queues. You will be form should be handed in at the appropriate desk. You will then be given a • Logging on to the University Network guided to the other activities you need to attend, which will follow straight on slip as proof of enrolment – please keep this. On receipt of your completed • Accessing and printing your timetable enrolment form, your enrolment details will be sent to the Student Loans from your enrolment sessions.These sessions will take approximately two • A basic introduction to the Internet Based Information System Company. Your fi rst instalment should be in your bank by the last day of and a half to three hours in total. Please be prepared to spend most of the (IBIS) day on campus to participate in these essential activities. Induction Week. • University email The activities on the Monday include: Council Tax Certifi cates • Introduction to using the Library catalogue • Student Enrolment and Financial Registration If you are a full-time student, the University will provide you with a Council • The Student E-Portfolio • A practical introduction to the University’s Computer Resources Tax Certifi cate, which will confi rm your status as a full-time student in • An introduction to Learning and Information Services (LIS) Higher Education for Council Tax purposes. You must keep this form safe. • Registration onto the Students’ Union website If you lose the form, you will be required to pay a replacement fee of £5. Please note: You will be able to pick up your University Card during the Please note: If for some reason you cannot attend this session, enrolment session in the Sports Hall. Please bring your University Card with Timetables please visit the information point in Binks CBK013 to register for an you to all sessions, in order to register your attendance. You will be able to access and print your timetable as part of the session IBIS session which will be held later in the week. on the University‘s Computer Resources. Surnames Registration and Enrolment - Sports Hall Learning Resources Talk Financial Registration Session Following your IBIS session, an A - B 9.00am to 10.00am In your Induction Pack, you will have found a pre-printed Undergraduate induction volunteer will direct C - E 10.00am to 11.00am Tuition Fees payment form. Please check that your personal details you to Binks CBK011 for the are correct, and amend them if necessary. Then read the instructions Learning Information Services F - H 11.00am to 12noon in the Finance section of this Guide (see pages 34-39) carefully before Talk which will provide you with I - L 12noon to 1.00pm completing the form with your tuition fee contribution details. These are an insight into all of the Learning on your Support Notifi cation from Student Finance Direct. Please bring Resources that are available. M - P 1.00pm to 2.00pm your completed Undergraduate Tuition Fees payment form to this session The talk will cover how to use Q - S 2.00pm to 3.00pm together with your support notifi cation from Student Finance Direct as traditional Library resources as evidence of the amount that you will have to contribute towards your well as detailing more modern T - Z 3.00pm to 4.00pm tuition fees. digital library resources.

www.chester.ac.uk [email protected] 14 15

Tuesday 22nd September 2009

Introduction to Programmes of Study and Academic visit the academic department of their second named subject on Tuesday, Department Programme(s) Room/Location Start Time Departments (Day 1) and then visit the academic department of their fi rst named subject on the Thursday. For example: George Thornton is studying Combined Honours Biological Sciences Animal Behaviour and Welfare (Single Honours) CML006 9.00am Introductions to programmes of study and academic departments will take English and Psychology. George will visit the Department of Psychology on Animal Behaviour (Single and Combined Honours) place over two days, and will be held on Tuesday 22nd and Thursday 24th Tuesday and the Department of English on Thursday. Biology (Single and Combined Honours) of September. All students will be expected to attend academic inductions Biomedical Sciences (Single Honours) on both days. Please note exceptions to the above rule: Forensic Biology (Single and Combined Honours) Single Honours Students • If you are a Mathematics Combined student, then you should attend the Human Nutrition (Single Honours) If you are a Single Honours or Foundation Degree student, you will attend Department of Mathematics on the Tuesday, and your other department Nutrition (Combined Honours) sessions in the same academic department on both days. BEd students on the Thursday Nutrition and Dietetics (Single Honours) will attend sessions in the Faculty of Education and Children’s Services on • If you are an International Development Studies Combined student, Computer Science and Computer Science (Single and Combined Honours) CBE017 9.00am both days. then you should attend the Department of Geography and Development Information Systems Information Systems Management (Single Honours) Combined Honours Students combining two subjects with one Studies on the Tuesday, and your other department on the Thursday Multimedia Technologies (Single and Combined Honours) department • If you are a Natural Hazards Management Combined student, then you If you are studying two subjects within one academic department (e.g. Education and Children’s Bachelor of Education (Early Years and Primary) CBE013 9.00am should attend the Department of Geography and Development Studies French and German), then you should attend sessions in that department Services Early Childhood Studies (Single Honours) CWE013 9.00am on the Thursday, and your other department on the Tuesday on both days. Education Studies (Combined Honours) CAL014 11.00am • If you are an English Language or Creative Writing Combined student, Combined Honours Students combining subjects from different then you should attend the Department of English on the Tuesday, and English Creative Writing (Combined Honours) CCR002 9.00am departments your other department on the Thursday English (Single and Combined Honours) CBK107 9.00am If you are a Combined Honours student, you must visit a different department English Language (Combined Honours) CVC006 11.00am on each of the two days. Students will be split alphabetically. All students If you have any queries regarding these arrangements, please visit with surnames beginning with letter A – J will visit the department of their the Information Point in Binks CBK013. Detailed information on the Finance and Human Accounting and Finance (Single Honours) CBK011 9.00am fi rst named subject on Tuesday, and then visit the academic department of activities for each subject area will be given to you by your academic Resource Management Accounting (Combined Honours) their second named subject on Thursday. For example: Elaine Chadwick is department when you arrive there on Tuesday and Thursday. Please studying Combined Honours French and History at Chester Campus. Elaine see as follows for the meeting times and locations for all programmes. Geography and Geography (Single and Combined Honours) CBB017 9.00am will visit the Department of Languages on Tuesday and the Department of The full schedule for your department can be found at www.chester. Development Studies International Development Studies (Combined Honours) History and Archaeology on Thursday. All students with surnames K – Z will ac.uk/induction Health and Social Care Health and Social Care (Single Honours) CWE217/2 10.00am Department Programme(s) Room/Location Start Time History and Archaeology Archaeology (Single and Combined Honours) CBC111 9.30am Art and Design Fine Art (Single and Combined Honours) CKW104* 9.00am History (Single and Combined Honours) Graphic Design (Single and Combined Honours) CKW042* 9.30am Photography (Combined Honours) CKW104* 9.00am Languages French (Single and Combined Honours) CBK107 11.00am German (Single and Combined Honours) Business, Management Business (Combined Honours) CBK011 9.00am Spanish (Single and Combined Honours) and Strategy Business Studies (Single Honours) *Guided walks to Kingsway will leave from outside the Binks building from 8.30am.

www.chester.ac.uk [email protected] 16 17

Tuesday 22nd September 2009 Wednesday 23rd September 2009

Department Programme(s) Room/Location Start Time Managing your Money (how not to spend your Law Law (Combined Honours) CML006 11.00am loan in 10 days) Law (LLB) (Single Honours) A short and interactive session including some practical tips on how to Law (LLB) with Criminology (Single Honours) make your money go further. This will be held in CBK011 at 10.00am. Law (LLB) with Journalism (Single Honours) Freshers’ Fair Marketing, Tourism and Events Management (Single and Combined Honours) CBK011 9.00am Events Management Management (Single and Combined Honours) Freshers’ Fair will be located in the Sports Hall and the Marketing (Single and Combined Honours) Students’ Union Clubs and Societies will be located in Small Tourism (Combined Honours) Hall from 11am onwards. Tourism Management (Single Honours) CRB Checks Mathematics Mathematics (Single and Combined Honours) CTW403 9.00am If you are studying on any of the following programmes, you are Media Journalism (Single and Combined Honours) CKW126* 9.00am required to complete a CRB Disclosure:

Performing Arts Dance (Single and Combined Honours) CKW007* 10.30am • Bachelor of Education Drama and Theatre Studies (Single and Combined Honours) • Christian Youth Work Popular Music Performance (Single Honours) • Early Childhood Studies Popular Music (Combined Honours) • Nutrition and Dietetics Psychology Psychology (Single Honours) CBB115 9.30am You should have already completed your application using the Psychology (Combined Honours) CCR004 9.30am on-line facility and attended a CRB signing session. If you did not Social and Communication Studies (Single and Combined Honours) CBK011 10.00am attend a signing session you must bring your documents and sign Communication Studies Counselling Skills (Combined Honours) the form on Wednesday 23rd September, between 1pm and 4pm, Criminology (Single and Combined Honours) in Binks CBK010. Please see page 32 for more information about Sociology (Single and Combined Honours) CRB checks. Failure to complete the process may have serious Sport and Exercise Sport and Exercise Sciences (Single and Combined Honours) CDN006 9.00am consequences for your continued registration and placements. Sciences

Theology and Religious BTh Theology (Single Honours) (full and part-time) CHB103 9.45am Studies Christian Youth Work (Single Honours) Religious Studies (Single Honours) Theology and Religious Studies (Combined Studies)

*Guided walks to Kingsway will leave from outside the Binks building from 8.30am.

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Thursday 24th September 2009

Introduction to your Academic Departments (Day 2) Department Programme(s) Room/Location Start Time Geography and Geography (Combined Honours) CBB017 9.00am Introductions to academic departments will continue on Thursday for all seek help at the Information Points in Binks CBK013. Development Studies Natural Hazards Management (Combined Honours) students. Students combining two subjects within one department History and Archaeology Archaeology (Combined Honours) CBC111 9.30am Single Honours Students You need to attend sessions as for Single Honours students (see above). History (Combined Honours) If you are a single honours student, then you need to return to your academic Combined Honours Students (studying subjects from different Languages French (Combined Honours) CBK107 11.00am department for further activities. Details of the activities, where you need to departments) German (Combined Honours) meet and at what time will have been given to you by your department at You must visit your second subject department for the day as per instructions Spanish (Combined Honours) the Tuesday session. If you are unclear about the arrangements then please on page 14. The meeting times for combined honours students are below: Law Law (Combined Honours) CAL014 9.00am Department Programme(s) Room/Location Start Time Marketing, Tourism Events Management (Combined Honours) CBK011 9.00am Art and Design Fine Art (Combined Honours) CKW104* 9.00am and Events Mangement Management (Combined Honours) Graphic Design (Combined Honours) CKW042* 9.30am Marketing (Combined Honours) Photography (Combined Honours) CKW104* 9.00am Tourism (Combined Honours)

Biological Sciences Animal Behaviour (Combined Honours) CCL102 9.00am Media Journalism (Combined Honours) CKW126* 9.30am Biology (Combined Honours) Forensic Biology (Combined Honours) Performing Arts Dance (Combined Honours) CKW007* 10.30am Nutrition (Combined Honours) Drama and Theatre Studies (Combined Honours) Popular Music (Combined Honours) Business, Management Business (Combined Honours) CBK011 9.00am and Strategy Psychology Psychology (Combined Honours) CCR004 9.30am

Computer Science and Computer Science (Combined Honours) CBE010 9.00am Social and Communication Studies (Combined Honours) CBB115 9.00am Communication Studies Information Systems Multimedia Technologies (Combined Honours) Counselling Skills (Combined Honours) Criminology (Combined Honours) Faculty of Education and Education Studies (Combined Honours) CWE013 11.00am Sociology (Combined Honours) Children’s Services Sport and Exercise Sport and Exercise Sciences (Combined Honours) CDN006 9.00am English English (Combined Honours) CBE013 9.00am Sciences

Finance and Human Accounting (Combined Honours) CBK011 9.00am Theology and Religious Theology and Religious Studies (Combined Honours) CHB007 9.45am Resource Management Studies

*Guided walks to Kingsway will leave from outside the Binks building from 8.30am. *Guided walks to Kingsway will leave from outside the Binks building from 8.30am.

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Friday 25th September 2009 Induction Week Diary

Meetings with Personal Academic Tutors Academic Programme Advice Desk Morning Afternoon Evening Chester Students’ Union Club and Society Taster Sessions September Meetings with Personal Academic Tutors Sunday 20th Between 9am and 1pm, every student will attend a meeting with their Personal Academic Tutor (PAT). You will have been given the name of your Morning Afternoon Evening PAT on your enrolment slip earlier in the week, and your department will confi rm the location and time of your PAT meeting. If you have any queries about where and when to attend your PAT meeting, then please ask at the September Information Point in Binks CBK013. Monday 21st It is very important that you attend this scheduled meeting so that you begin Morning Afternoon Evening to get to know your PAT and establish a method for future communication. Your PAT will advise you of the times in the week when they are available to see you, and how best to keep in contact. At your initial meeting, you

and your PAT will review what you have achieved during Induction Week, September Tuesday 22nd Tuesday and help you to complete an Induction Evaluation Questionnaire. For further information on the Personal Academic Tutor system, see page 23. Morning Afternoon Evening Academic Programme Advice Desk If you have any queries about your programme of study that cannot be dealt with by your academic department(s), then you can attend the Academic September

Programme Advice Desk in Binks CBK013 between 10am and 2pm. If you 23rdWednesday wish to change any module registrations or your programme of study, you must discuss this with your PAT prior to visiting the Academic Advice Desk. Morning Afternoon Evening If any changes are authorised, you will need to access a revised timetable. This will be available on IBIS.

Chester Students’ Union Clubs and Societies Taster Sessions September Thursday 24th Taster sessions will take place on Friday afternoon from 1pm onwards, and may continue on Saturday in some cases. This is an opportunity to visit Morning Afternoon Evening some of the Clubs and Societies that you saw at Freshers’ Fair, and try them for yourself. You don’t need any experience or ability – just wear suitable clothing for the activity you have chosen to try. For information about times September and locations of sessions, ask the Sports Captains at the Freshers’ Fair or 25thFriday contact the Students’ Union using the contact details on page 54.

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Personal Academic Tutors (PATs)

On arrival at the University you will be allocated a Personal Academic • To provide a reference to help you get a job or in support of your Tutor (PAT) who will be a member of staff in an academic department application for further study in which you are studying. Your PAT will provide you with academic advice and guidance and will monitor your progress for the duration Change of PAT: of your programme of study. The name of your PAT and the academic Changes of PAT may be allowed in special circumstances, such as department in which he/she is located will be printed on the bottom if you change your programme of study. If you wish to change your of your Enrolment Form. Please keep the slip which includes this PAT you should fi rst speak to the head of the department in which information and make a note of the name of your PAT. The fi rst you are studying, to discuss the reasons for the change. If the head meeting with your PAT will be scheduled during Induction Week. You of department approves the request he/she will allocate a new PAT will be advised of the time and place of this meeting by the academic to you as appropriate. Alternatively, you may consult Diana Dunn, department(s) you will visit during Induction Week. It is very important the Director of Undergraduate Modular Programmes, located in Old Academic/ that you attend this initial meeting so that you begin to get to know College COC102, next to Registry Services on the Chester Campus. your PAT and establish a line of communication for future use. Your She can be contacted by email: [email protected] PAT will advise you of the times in the week when he/she is normally available to see you and how to arrange appointments. At your initial meeting, your PAT will review with you what you have achieved during Induction Week and help you to complete an Evaluation Questionnaire. You should feel free to consult your PAT on any matter of importance to you, academic or personal. If your PAT cannot help you directly he/ she will suggest other sources of advice and guidance available to you, both within and outside the university. If you do not know who your Programme PAT is or where to fi nd him/her go to the Information Point in Binks CBK013 during Induction Week. More detailed information about the PAT system can be found in The Student Experience: a Companion to the Quality and Standards Manual, which is available on IBIS.

Role of PAT: • To maintain an overview of your academic progress • To provide academic advice and guidance in relation to your programme of study • To support you in your studies and direct you to sources of specialist advice if needed Information • To help you record your academic and personal progress through the use of your E-Portfolio (see page 25)

[email protected] 24 25

Student Academic Development Weeks Representatives The E-Portfolio

The academic year 2009/10 will include two student Development Student Academic Representatives (SARs) are students who are elected Weeks in w/c 2nd November 2009 and w/c 15th February by their peers, to represent the views of their peers and feed back to 2010. Designed to enhance your learning and employability, the your academic department. The SAR attends the Staff Student Liaison Development Weeks will enable you to improve your academic Meeting where they can provide constructive criticism, feedback and and workplace skills and gain valuable experience. The week in opinions on the academic quality and delivery of your programme. The November will focus on the SKILLS you need now as a student, as SAR system is used by the University of Chester to assess the quality of well as for the future, and the February week will focus on preparing its programmes and modules. for ASSESSMENT. The involvement of students within this process is extremely important You may already have used an E-Portfolio at school or college. At the Support departments from across the university will be involved, and invaluable. All SARs receive training in effectively representing their University of Chester you will have a personal electronic E-Portfolio, including Learning Support Services, Learning and Information students and all SARs are awarded a certifi cate of achievement at the accessed through IBIS (the University Intranet system). In your Services, Careers and Employability, Student Development, Student end of the year. This is a great opportunity to enhance your CV and E-Portfolio you can record information about yourself and your Welfare, Disability Support, as well as academic departments and build on interpersonal and organisational skills. For more information experiences at university which will help you to plan your future. the Students’ Union. about becoming a Student Academic Representative, please contact your module leader or see the Student Support and Guidance pages Employers don’t look just for evidence of academic and intellectual Development Weeks will provide opportunities for you to: on IBIS. ability; they need to know about your skills for the workplace in areas like team-work, time-management, organising, communication • Meet with your Personal Academic Tutor to review progress and • Begin to consider options for your Work-Based Learning module skills, problem-solving, decision-making, using your initiative and discuss future development offered in the second year of study. This module enables you to innovation. These skills can be developed in many settings, through develop personal and work specifi c skills and competencies • Seek guidance from Learning and Information Services and your group work/assignments at University and through work through a 5 week work placement Learning Support Services to build on academic skills such as experience (paid and voluntary), sports and other interests and other referencing and essay planning • Participate in voluntary activities to enhance employability and make extracurricular activities, but it can be hard to remember what you have done when it comes to completing an application form. By • Enhance your IT skills for study and employment new friends using your E-Portfolio you can collect examples which can be built • Develop skills relevant to the workplace, e.g. teamwork, time • Get involved in a variety of events hosted by the Students’ Union, into a CV and used in applications and interviews. management including the clubs and societies Although the E-Portfolio is your property, through sharing all or part • Attend workshops about career planning and preparation e.g. Look out for the detailed programme of activities which will be given of it from time to time with your Personal Academic Tutor (PAT) you writing a graduate CV; introduction to postgraduate study to you at your Personal Academic Tutor meeting in Induction Week. will help to ensure that he/she has the information needed for one-to- You are encouraged to participate in the wide range of workshops one meetings and for reports and references about you. • Achieve further qualifi cations to enhance your CV, e.g. European and one-to-one sessions on offer Computer Driving Licence, Maths and English GCSE You will be introduced to your E-Portfolio during Induction Week Further information is available from Jen Fewtrell (Induction or soon after. For more information speak to a member of staff in • Prepare for assessments; Project Manager) – Email [email protected] Careers and Employability in Binks CBK 104.

www.chester.ac.uk [email protected] 26 27

Academic Departments and Faculties Academic Departments and Programmes

Academic Departments are grouped into Faculties, each headed by a Dean and Associate Dean: Department/Faculty Programme Programme Leader ART AND DESIGN Fine Art (Combined Honours) Dr Jeremy Turner FACULTY OF ARTS AND MEDIA FACULTY OF HUMANITIES Head: John Renshaw Fine Art (Single Honours) (Departments of Art and Design, Media and Performing Arts) (Departments of English, History and Archaeology, Languages, Tel: 01244 515870 Graphic Design (Combined Honours) Kevin Furlong Email: [email protected] Dean: Mr Brendan O’Sullivan Theology and Religious Studies) Graphic Design (Single Honours) Associate Dean: To be appointed Dean: Prof Chris Walsh Photography (Combined Honours) Dr Cian Quayle Administrator: Debbie Wilkinson Associate Dean: To be appointed Administrator: Emma Wakefi eld BIOLOGICAL SCIENCES Animal Behaviour (Combined Honours) John Cartwright FACULTY OF APPLIED AND HEALTH SCIENCES Head: Dr Basma Ellahi Animal Behaviour (Single Honours) Tel: 01244 513056 Biology (Combined Honours) Claire Lavin (Departments of Biological Sciences, Computer Science and FACULTY OF SOCIAL SCIENCE Email: [email protected] Information Systems, Mathematics, Sport and Exercise Sciences) (Departments of Geography and Development Studies, Law, Biology (Single Honours) Dean: Prof Sarah Andrew Psychology, Social and Communication Studies) Biomedical Sciences (Single Honours) Dr Phil Wood Forensic Biology (Single Honours) Dr Ian McDowall Associate Dean: Dennis Holman Dean: David Balsamo Forensic Biology (Combined Honours) Administrator: Sue Sutton Associate Dean: Prof Roger Kay Human Nutrition (Single Honours) Pamela Fergusson Administrator: Suzanne Hearne Nutrition (Combined Honours) FACULTY OF BUSINESS, ENTERPRISE AND LIFELONG Nutrition and Dietetics (Single Honours) Chris Wolfendale LEARNING (Departments of Business, Management and Strategy, Finance and BUSINESS, MANAGEMENT AND Business Studies (Single Honours) Ian McDonald Human Resource Management, Marketing, Tourism and Events STRATEGY Business (Combined Honours) Head: Jonathan Britten Management, Work-Related Studies) Tel: 01244 511064 Dean: Prof Phillip Harris Email: [email protected] Associate Dean: Chris Pyke Administrator: Catriona Campbell COMPUTER SCIENCE AND Computer Science (Combined Honours) John Scott INFORMATION SYSTEMS Computer Science (Single Honours) Head: Dennis Holman Information Systems Management (Single Honours) Graham Logan FACULTY OF EDUCATION AND CHILDREN’S SERVICES Tel: 01244 513103 Multimedia Technologies (Single Honours) Dr Jan Shaylor Dean: Anna Sutton Email: [email protected] Multimedia Technologies (Combined Honours) Associate Dean (Resources): Malcolm Glover Administrator: Sara Shepheard-Walwyn EDUCATION AND CHILDREN’S BEd (Early Years 3-7yrs) Tim Wright SERVICES BEd (Primary Years 5-11yrs) FACULTY OF HEALTH AND SOCIAL CARE Dean: Anna Sutton Education Studies (Combined Honours) Dr Mark Murphy Tel: 01244 511432 Early Childhood Studies (Single Honours) Kate Wilkinson Dean: Prof Mike Thomas Email: [email protected] Associate Dean (Academic): Dr Annette McIntosh Associate Dean (Business Development): Linda Meredith FINANCE AND HUMAN RESOURCE Accounting and Finance (Single Honours) Steve Whewell Administrator: Jo Southern MANAGEMENT Accounting (Combined Honours) Head: Steve Whewell Tel: 01244 511064 Email: [email protected]

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Academic Departments and Programmes

Department/Faculty Programme Programme Leader Department/Faculty Programme Programme Leader

ENGLISH English (Combined Honours) Dr Graham Atkin MATHEMATICS Mathematics (Combined Honours) Dr Pat Lumb Head: Dr Derek Alsop English (Single Honours) Dr Emma Rees Head: Dennis Holman Mathematics (Single Honours) Tel: 01244 513152 English Language (Combined Honours) Dr Matt Davies Tel: 01244 511053 Email: [email protected] Email: [email protected] Creative Writing (Combined Honours) Prof Alan Wall

GEOGRAPHY AND Geography (Combined Honours) Prof Derek France MEDIA Journalism (Combined Honours) Guy Hodgson DEVELOPMENT STUDIES Geography (Single Honours) Dr Chris Ribchester Head: To be appointed Journalism (Single Honours) Tel: 01244 515865 Head: Dr Martin Degg International Development Studies (Combined Honours) Gill Miller Tel: 01244 511729 Email: n.oldfi [email protected] Natural Hazards Management (Combined Honours) Dr Servel Miller Email: [email protected] PERFORMING ARTS Dance (Combined Honours) Amanda Clarkson HEALTH AND SOCIAL CARE Health and Social Care (Single Honours) Louise Shorney Head: Prof Darren Sproston Dance (Single Honours) Head: Prof Mike Thomas Tel: 01244 515860 Drama and Theatre Studies (Combined Honours) Jane Loudon Email: [email protected] Tel: 01244 511118 Drama and Theatre Studies (Single Honours) Email: [email protected] Popular Music Performance (Single Honours) Ben Broughton HISTORY AND ARCHAEOLOGY Archaeology (Combined Honours) Dr Meggen Gondek Popular Music (Combined Honours) Head: Dr Keith McLay Archaeology (Single Honours) PSYCHOLOGY Psychology (Combined Honours) Liz Whelen Tel: 01244 512151 History (Combined Honours) Dr Michael Huggins Email: [email protected] Head: Prof Rosalind Bramwell Psychology (Single Honours) Dr Sean Dunkin History (Single Honours) Tel: 01244 513479 Email: [email protected] LANGUAGES French (Combined Honours) Sue Beigel Head: Prof Claire Griffi ths French (Single Honours) SOCIAL AND COMMUNICATION Communication Studies (Combined Honours) Meriel D’Artrey Tel: 01244 513294 German (Combined Honours) Dr Debbie Wagener STUDIES Email: [email protected] Communication Studies (Single Honours) German (Single Honours) Head: Anne Boran Counselling Skills (Combined Honours) Barbara Edge Tel: 01244 512062 Spanish (Combined Honours) Dr Mark Gant Criminology (Single Honours) Dr Karen Corteen Email: [email protected] Spanish (Single Honours) Criminology (Combined Honours) Sociology (Combined Honours) Dr David Ford LAW Law (Combined Honours) Phil Hunter Sociology (Single Honours) Head: Prof Roger Kay Law (Single Honours) Tel: 01244 512301 Law with Criminology (Single Honours) Email: [email protected] Law with Journalism (Single Honours) SPORT AND EXERCISE SCIENCES Sport and Exercise Sciences (Combined Honours) Helen Odhams Head: Prof Ken Green Sport and Exercise Sciences (Single Honours) MARKETING, TOURISM AND Events Management (Combined Honours) Martin Metcalfe Tel: 01244 513454 EVENTS MANAGEMENT Events Management (Single Honours) Email: [email protected] Head: Claire Blanchard Management (Combined Honours) Pippa Weston Tel: 01244 511064 Management (Single Honours) THEOLOGY AND RELIGIOUS Theology and Religious Studies (Combined Honours) Dr Tom Greggs Email: [email protected] STUDIES Marketing (Combined Honours) Jane Martin Religious Studies (Single Honours) Dr Fabrizio Ferrari Head: Prof Robert Warner BTh Theology (Full-time) Dr David Clough Marketing (Single Honours) Tel: 01244 511031 BTh Theology (Part-time) Tourism Management (Single Honours) Andy Lyon Email: [email protected] Tourism (Combined Honours) Christian Youth Work (Single Honours) Dot Gosling

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Undergraduate Modular Single Honours Degree Combined Honours Programmes Structure Structure Degree Structure Programme Changes

BA, BSc, BTh and LLB BA and BSc BA and BSc If you want to discuss the possibility of a change of programme, please contact Mrs Diana Dunn, Director of Undergraduate Programmes. You will undertake a programme of study for one of the following awards: The Single Honours degree allows you to concentrate your studies As a BA or BSc Combined Honours student, you may give equal time to There will be an opportunity to consult Diana Dunn in Induction Week i) Bachelor of Arts (BA) with Honours in one chosen subject. However, in the interests of breadth, the the study of the two subjects that make up your programme or you may at the Academic Advice Desk on Friday 25th September between ii) Bachelor of Science (BSc) with Honours structure of the single honours programme may provide for optional choose to ‘major’ in one subject at Level 6. At Level 4, you may be asked 10am and 2pm in Binks CBK013. iii) Bachelor of Theology (BTh) with Honours modules at Level 4*. If you applied to the University prior to the to choose optional modules from lists provided by Registry Services. If iv) Bachelor of Laws (LLB) with Honours clearing period, you will have been advised of the choices of optional you applied to the University prior to the clearing period, and a choice is N.B. Programme chnages are not normally allowed after the fi rst fi ve v) Foundation Degree modules available to you and will have been invited to choose from a available within your programme of study, you will have been sent a list weeks of teaching. list provided by Registry Services. of optional modules available to you and invited to make your preferred Each programme of study is made up of modules; six modules taken at choice. We try to ensure that your preferences are met but, because of each of three levels of study constitute a full degree programme. BA and BSc We try to ensure that students’ preferences in the selection of optional certain constraints, we may not be able to do so in all cases. students study for either a Single Honours degree or a Combined Honours modules are met but, because of certain constraints, we may not be degree which conform to a common modular framework or structure. able to do so in all cases. Either: LEVEL FOUR *Level 4 is your fi rst year of study at University, Level 5 is your second year and Level 6 is your third year of study. Subject A Subject B Core Modules Core Modules Optional Modules 1 2 3 4 5 6 Or LEVEL FOUR Subject A Subject B Core Modules Core Modules 1 2 3 4 5 6 LEVEL FIVE Subject A Subject B Experiential Learning or Work-Based Learning

1 2 3 4 5 6 LEVEL SIX Either: Subjects A and B equally weighted Subject A Subject B 1 2 3 4 5 6 Or: Major/minor weighting between subject A and subject B Subject A (Major) Subject B (Minor) 1 2 3 4 5 6

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The Structure of the BEd Criminal Records Bureau Programme Disclosures Church Colleges’ Certifi cates

The BEd programme operates across the whole of the academic The establishment of the Criminal Records Bureau (CRB) has Failure to complete the process may have serious year to match the timetables followed by our partner schools. BEd improved access, for recruiters, to information about people who consequences for your continued registration students take two modules of their chosen specialist subject in Year will be working with children or vulnerable adults. The CRB collates and placements. You should also note that any One. In addition, during your fi rst year, you will follow a programme information from a number of sources such as the Police, the offer or guarantee of a place on your chosen relating to Professional Development Education and undertake a Department of Health and the DCSF, to provide institutions with programme of study at the University of Professional Placement. You will also study the National Curriculum information about the suitability of those seeking to train or work in Chester remains provisional pending receipt core subjects (English, Mathematics and Science), ICT, and cover two positions of trust. of satisfactory CRB clearance through the University; this condition remains in place irrespective of whether you non-core subjects (PE and RE) to support your classroom teaching. Some programmes of study at the University contain placements have enrolled or commenced studies. The University may terminate We have strong links with schools in neighbouring Local Authorities, that involve working with Children or Vulnerable People (e.g. the studies if information comes to light that may have a bearing on your A number of Church Colleges’ Certifi cates are taught at Chester, and student placements are normally within Wirral, Cheshire West prison service, social services and schools). If you are registered on suitability to work with Children or Vulnerable Adults. The University which are open to all students and may be studied over several and Chester, Cheshire East, Halton, Warrington, Flintshire and one of the programmes listed overleaf you are required to complete does not accept disclosures from previous employment or those years. Each Certifi cate is made up of three modules and a reduced Wrexham. Further details regarding the structure of the programme a Criminal Convictions Declaration form and apply for an Enhanced obtained through other registered bodies. Further information on CRB fee of £36 is charged per module. are provided in the Year One Handbook which you will be given when Disclosure of criminal records through the Criminal Records Bureau; you arrive. and disclosure is available on the Schools and Departments page of a fee is charged, for which you are liable. You will have already In 2009-10 the following Certifi cates will be running: IBIS or from the Institutional Compliance Offi cer based in Chester. received a letter and information regarding applying for a CRB • Certifi cate in Theology and Ministry, aimed at people interested disclosure and you should have completed the form on-line; you Programmes that require CRB Clearance should also have attended a CRB signing session at the University in studying Christian theology and ministry. This Certifi cate is useful • Bachelor of Education degree (all programmes) prior to the Induction Week and provided your proof of identity, to those wanting to explore their vocations to a variety of cheque for the fee and signed the form. If you did not attend a signing • BA Early Childhood Studies ministries, lay or ordained, and to those wanting to equip session this must be done within the Induction Week as a matter of • BSc Nutrition and Dietetics themselves for Sunday School teaching, or pastoral care. They are available as taught courses or by distance learning. urgency. A copy of the disclosure will be sent to the University and • BA Christian Youth Work yourself. You will need to retain your copy to show your employer or • Certifi cate in Religious Studies, allows students to pick a range of Some programmes include optional modules that may involve working placement provider if requested to do so. In the event of a disclosure modules including: indicating a former conviction, the nature of the disclosure is carefully with vulnerable people. If you opt for such a module, you will need to • The Nature and Study of Religion considered and an appropriate course of action is determined and undergo either a Standard or Enhanced Disclosure. • The Biblical Literature taken. In determining this action the NACRO guidance ‘Recruiting Contact details: Safely’ is taken into account. Any student who is convicted of any • Contemporary World Religions Rob Dawson offence during their study at the University must declare this to the • Religious Perspectives on Contemporary Social and Moral Issues Institutional Compliance Offi cer Institutional Compliance Offi cer and the Director of Programmes/ • Pastoral Theology Telephone: 01244 511610 Programme Leader. At the commencement of each academic year Email: [email protected] Contact person: Robert Evans, [email protected] you will be expected to sign a further declaration form indicating that your conviction status has not changed and you have not received The dates and times of CRB clearance sessions for these programmes For further details please contact the administrator in the Department any convictions that may be regarded as making you unsuitable to appear in the Induction Week Programme section of the Guide, please of Theology and Religious Studies (email: trsadministrator@chester. work with Children or Vulnerable Adults. see page 17. ac.uk), or call in to the department offi ce in Hollybank.

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Financial Information

The Finance Offi ce for Chester campus students is located in Chichester Financial Enrolment House. The offi ce deals with all issues regarding fees. This will take place on Monday 21st September 2009 at the Enrolment, Financial Registration and University Resources session (see the Induction Tuition Fees Week Programme). You must complete both Academic and Financial In 2009/10 tuition fees for full-time UK/EU undergraduate degree students enrolment before you are a fully registered student of the University. will be £3,225 per annum. Full-time self-fi nancing Foundation degree When and how do I have to pay my tuition fees? students will normally have the £3,225 fee offset by a bursary of £1,940 If you have opted to take out a loan for the full £3,225, we will apply to which will be applied as a fee waiver making the tuition fees payable £1,285 the SLC/SAAS for payment. If you have not taken out a loan or have per year, but this may vary in certain cases. taken out only a partial loan, you should pay your self-funded amount If you have any questions regarding tuition fees the contact details are as as follows: follows: 1. In full at the Enrolment, Financial Registration and University Resources Surnames A-F session of induction week on Monday 21st September 2009. Daphne Jones, Tel: 01244 512072, E-mail: [email protected] 2. In two instalments. The fi rst payment is due at enrolment on 21st Surnames G-Q September 2009 and should be for £1,615. The second payment Ann Roberts, Tel: 01244 512074, E-mail: [email protected] for the balance is due before Friday 29th January 2010. Student Surnames R-Z Payment on Enrolment day should be made by debit / credit card. Alison Roberts, Tel: 01244 512089, E-mail: [email protected] Please ensure you bring a copy of your Financial Notifi cation along with your completed undergraduate tuition fee payment form which you will Financial Notifi cation have received in your induction pack. UK and EU students should have already applied to the appropriate body. Information can be found by visiting the following websites. Students from: Late payment fi ne Self-funding students must have paid in full by Friday 29th January England: www.studentfi nanceengland.co.uk 2010. Those students who are taking a tuition fee loan must provide Wales: www.studentfi nancewales.co.uk confi rmation of their loan prior to 29th January 2010. Any student who Scotland: www.saas.gov.uk has not paid in full or provided evidence of a loan by 29th January Northern Ireland: www.studentfi nanceni.co.uk 2010 will be liable to a surcharge of £50. Payments should be sent Finance Other EU Nationals: www.direct.gov.uk for the attention of the Finance Offi ce, University of Chester, Parkgate Road, Chester, CH1 4BJ. If you are posting your payment to us, please You must apply to confi rm your eligibility for UK/EU fees. For UK students ensure that you allow suffi cient time for your cheque to arrive before you need to complete a PN1 form and for EU students a EU9N form. If the due date. your status is not confi rmed, the University may require you to pay the overseas fee. You will need to bring a copy of your Financial Notifi cation to Changes in fee loan amount the Enrolment, Fiinancial Registration and University Resources session on If you change the amount of fee loan requested, you should inform the Monday of Induction Week. Finance Offi ce by providing a copy of your revised Financial Notifi cation.

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Financial Information

Financial Regulation relating to tuition fees 2. Complete a direct debit mandate to pay your accommodation in family’s income. The loan will be paid in three instalments, and will be paid and other fees three instalments. directly into your bank account. Provided you register on Monday 21st September 2009 the fi rst instalment should be in your bank account by no These will be collected as follows: The Undergraduate Tuition Fees payment form should be completed, signed later than Thursday 24th September 2009. and brought to registration on Monday 21st September 2009 at the Enrolment, Halls of Residence Self Catered, Tuition fee loans Financial Registration and University Resources session of Induction Week. If (excludng John Semi Catered & Undergraduate students can apply for a loan of up to £3,225 to cover the you are taking out a tuition fee loan, please ensure you bring your Financial Milton Hall) John Milton Hall cost of tuition fees. Notifi cation detailing the amount borrowed. If you have decided not to take Friday 9th October 2009 12 weeks 15 weeks out a tuition fee loan, the full fee or the fi rst of two instalments (minimum Friday 8th January 2010 11 weeks 14 weeks Maintenance Grants £1,615) should be made on Monday 21st September 2009. *Students who leave prior to 1st December will not have access Friday 16th April 2010 12 weeks 12 weeks Whether you are entitled to a grant depends on your family’s income. The to a tuition fee loan and will therefore be personally liable for maximum grant for 2009/10 is £2,906. Grants will be paid in three instalments Penalties fees. If you have any queries regarding the fi nancial implications The January and April dates may be subject to change depending on with your maintenance loan. The grants are not repayable. If you receive a Students who are in debt to the University may be prevented from enrolling of withdrawing, suspending or transferring please contact either term dates. The direct debit will be taken on the Friday after the start of higher education grant your maintenance loan will be reduced. for the next academic session. This will include tuition fees, accommodation Student Support and Guidance or a member of the Finance Offi ce. the new terms. A direct debit mandate will be included with your offer of fees and any other debts that may be owed to the University. It is your Any requests for a refund of tuition fees should be made in writing to accommodation. Please complete the mandate and return it with your University of Chester bursaries responsibility to make sure all these fees are paid. Therefore, if at any time the Finance Offi ce. signed contract accepting your offer of accommodation. you think you may have diffi culty making any payments please contact UK undergraduates with household income below £25,000 and paying £3,225 in fees and in receipt of a maintenance grant will be eligible for a the Finance Offi ce to discuss the situation. We are usually able to fi nd a Accommodation (University owned and Late Payment/Returned Direct Debits solution that suits both parties. If payment is not made by the due dates, including any direct debits returned University bursary of £1,000 which includes the mandatory £319. managed) because funds are not available, a fi ne of £25 will be incurred. A second fi ne If you qualify for the bursary you will receive a letter during the fi rst term Withdrawals, suspensions and transfers If you are staying in University halls of residence or University self- of £25 will be applied if payment is still not received 14 days after this due detailing your entitlement and payment schedule. If you should withdraw, suspend or transfer you will be required to pay catered accommodation, you will be invited to take up your residence date. Therefore the maximum termly fi ne for late payment is £50. It should be noted that PGCE and Social Work students will only qualify for a percentage of your tuition fees. The amount you will be charged will on Sunday 20th September 2009. There are two options for paying Finance contacts for accommodation: the mandatory minimum (£319) element of the bursary. depend on the date of your withdrawal, suspension or transfer (please your accommodation fees: see table below). Please note that the date will be taken as the date when Kathryn Critchley: 01925 534291 Budgeting Registry Services receives written notifi cation of your withdrawal, 1. Pay for the year in full before Friday 9th October 2009. If you do E-mail: [email protected] suspension or transfer. this you will be entitled to a 1% discount. Payment can be made If you would like handy money saving tips and/or help working out a by one of the following methods: Student Loans budget for your time at university, the following websites provide advice Amount Fees Due Amount Due Debit/Credit card and calculators for students: £3,225 £1,285 A terminal will be set up to receive card payments on Sunday Students can apply for loans to cover their tuition www.moneysavingexpert.com/banking/student-money-saving 20th September 2009. fees and for maintenance. To ensure you apply to the www.moneysavingexpert.com/health/student-loans September £100* £100* correct body, please visit www.direct.gov.uk October £250* £250* Cheque www.moneysavingexpert.com/banking/Budget-planning November £500* £375* When paying by cheque please write your full name, student Maintenance loans http://money.uk.msn.com/student/resources/budget_calculator.aspx December/January £1,615 £645 number, and your term time address on the reverse of the In the academic year 2009/10 the maximum loan that you will be entitled http://www.ucas.com/students/studentfi nance/budget_calculator February £3,225 £1,285 cheque. to is £4,950. 72% of the maximum loan available does not depend on your http://www.studentcalculator.org.uk/original/index.asp

www.chester.ac.uk [email protected] 38 39

Financial Information Funding

Additional sources of funding There are various sources of funding available to students. However, Additional Government Help it is important to check your eligibility for each type of funding before Some students may be eligible for help from the Benefi ts Agency. In certain circumstances you may be eligible for additional support applying. If you require further advice or information on the types of Student parents are eligible to apply for tax credits. More information through supplementary grants. Extra help is available for disabled funding listed below, please contact Student Welfare. Additional help can be found on the Financial Support page of the DirectGov site. students, students with dependants and students entering higher can be sought once you are enrolled at the University, by visiting the Bursary Funded Courses education from care. Please contact your student fi nance provider ‘Financial Support’ page on IBIS. to fi nd out if you are eligible for supplementary support. For students Many health professional courses receive funding from the NHS. You from England, the Department for Business Innovation and Skills has Government Help for Students should contact the Bursary Offi ce in Blackpool for more information. The DirectGov site is the place to start for information about fi nancial Details are available from Student Welfare or on the Financial Support produced a booklet ‘Financial Support for Higher Education Students’ support. Students from England are encouraged to apply online for page on IBIS. which sets out the avenues of fi nancial support that are available to loans and grants. There are links to the relevant bodies for students you. You can obtain your free copy by calling 0800 731 9133. For Career Development Loans from Wales, Scotland and Northern Ireland. Similarly, there is students from Northern Ireland, the Department for Employment and If you are not entitled to a mandatory grant or a student loan, or information for students from other EU countries and international Learning publish their own, and you can obtain a copy by calling any other type of fi nancial help, you may be eligible for a career students. 0845 600 0662. For students from Wales, the Welsh Assembly development loan. Details are available from Student Welfare. Government publish their own version and you can obtain a copy www.direct.gov.uk/en/EducationAndLearningUniversity Job Shop and UniJob by calling 0845 602 8845. For students from Scotland, contact The AndHigherEducation/StudentFinance/index.htm Help fi nding part time work, on campus and in the local area, is Scottish Awards Agency for Scotland (SAAS) and you can obtain a Bursaries and Scholarships available from Careers and Employability – more details in the Careers copy by calling 0845 111 1711. The University awards various bursaries throughout the year. There and Employability section on page 46 of the Guide. Access to Learning Fund are also a range of educational trusts and charities that make individual awards to students. Please contact Student Welfare for The Government allocates a sum of money which is administered further information on any of these. by the University to help those students who are experiencing extreme fi nancial hardship. You will normally need to have applied International Students (not EU) for the full maintenance loan before you are eligible to apply to the International students studying at the University can apply for a bursary. Information on how to apply can be obtained from the access to learning fund. A detailed eligibility guide is available from International Offi ce. The University does not provide funding for Student Support and Guidance along with an application form. The international students, but students in hardship should contact application form requires detailed information about your income Student Welfare for advice. and expenditure, reasons why you believe you should be entitled to fi nancial assistance and a copy of an up-to-date bank statement Help from the University of Chester including the last three months’ transactions as a minimum. Students from the UK, in extreme fi nancial hardship, can apply Applications are assessed by a committee that usually meets every to the University’s ‘Access to Learning Fund’ (ALF) once enrolled. week during term time. If the committee makes an award this is Application forms are available via the Financial Support page on usually not repayable. IBIS, and from Student Welfare.

www.chester.ac.uk [email protected] 40 41

Student Support and Student Welfare Guidance

Student Support and Guidance is based in the Binks Building, near Student Welfare offers information, advice and support on a range of the Exton Park entrance. This is where you will fi nd most of the people personal issues including: funding and bursaries, childcare, academic who can offer you pastoral and developmental support while you are at diffi culties, general welfare advice and specialist support for international University. If you are not sure where to get help, Student Support and students, mature students and care leavers. Guidance is the best starting point – please call in and see us. Further We offer students information via our Information Point (based in the offi ce), details are provided on IBIS, the University intranet. The senior staff of and can arrange for you to have a one-to-one appointment with an adviser Student Support and Guidance, based on the Chester campus in Binks if you have an enquiry which requires in depth discussion and advice. CBK120, are: If you are not sure if we can help you, please get in touch and we will refer Dr Lesley Cooke: Dean of Students you on to the service you need if we are unable to answer your query. We Ms Paula Harrison: Head of Welfare offer telephone and face-to-face appointments and are happy to respond Mr Steve Clapham: University Proctor to queries via email as well. Telephone: 01244 511548 Email: [email protected] Contact details / Opening times Opening hours: Location: Binks Building, CBK113 Monday to Thursday 8.30am – 5.30pm, Friday 8.30am – 4.30pm Opening hours: Monday to Thursday 8.30am – 5.30pm, Friday 8.30am – 4.30pm Student More information on key aspects of Student Support and Guidance are Telephone: 01244 511550 Services given to the right and on the following pages. Email: [email protected]

[email protected] 42 43

Support for Care Leavers Student Development Disability Support

“The majority of students applying for graduate jobs won’t have a Disability Support works with great deal of work experience. By volunteering, they can demonstrate disabled students (including evidence of some of the skills employers are looking for.” students with medical Rebecca Wainwright, KPMG conditions, mental heath diffi culties and specifi c learning Student Development is here to help you get the most out of your diffi culties such as dyslexia) time at University and volunteering can help you enhance your CV by to enable you to demonstrate gaining many of the valuable skills that employers look for. your abilities whilst at University. Time spent volunteering can also help you: We offer information, advice and guidance on a range of • Explore new areas of work before making a decision on your future issues including: reasonable career adjustments to courses and assessment; the process of accessing • Gain pre-course experience necessary for teaching or social work support, for example applying for Disabled Students’ Allowance, liaison • ‘Give something back’ to the community with other University departments such as Learning Support Services and • Meet new people from different backgrounds and form networks academic staff; and liaison with external agencies including Assessment The University of Chester has a commitment to supporting students If you would like to discuss the kind of support available to • Build confi dence Centres, Student Finance England and Local Authorities. who have been in care. We would like to help you during your time at you, please contact the Student Support Project Offi cer: • Have fun You will need to provide supporting evidence of your disability, mental health University. Sandra Phipps We offer a range of volunteering opportunities, with new exciting diffi culty or specifi c learning diffi culty; this could include a letter from your Studying at University is an exciting experience but it can also be a Telephone: 01244 511550 placements arriving all the time. You only need to commit a couple GP or medical specialist detailing a medical or mental health diffi culty, an time of anxiety and confusion for any student. With this in mind, the Email: [email protected] of hours a week or get involved in one or more of the one-off events up-to-date psychological assessment of a specifi c learning diffi culty or other University has a dedicated staff member for care leavers within Student that take place throughout the year. offi cial recognition of your disability such as a registered blind certifi cate. If Support and Guidance, who is available to offer any extra support that In May 2009, the University of Chester was We also run a number of schemes which allow volunteers to gain you are not sure whether you have appropriate evidence please contact a you may need. This could include: awarded the Frank Buttle Trust Quality Mark accreditation for the work they have done. member of Disability Support. • Help to secure 365-day accommodation over the full term of your for Care Leavers in Higher Education. We We encourage all eligible students to apply for Disabled Students’ Allowance course are therefore fully committed to: Just remember 73% of employers would employ a candidate with volunteering experience over one without (Time Bank through Reed as early as possible to ensure that support is put in place at the earliest • Easy access to fi nancial help and guidance including the • Working with looked after young people to help increase the Executive). opportunity. If you need help with this process please contact us as soon Universities Access to Learning Fund number of care leavers entering higher education as possible. • Acting as a link between the University, you and your local So, if you would like any further information on the many projects • Raising awareness of the needs of this group of students Contact details / Opening times authority we run or, on volunteering in general, then you can get in touch by Location: Binks Building, CBK113 • Providing help to access the various services offered by the • Enabling care leavers to make the most of their time in higher phone, email or drop into the offi ce. education and to complete their chosen courses successfully Opening hours: University, including a peer mentoring scheme Chester campus: Binks Building CBK101 Monday to Thursday, 8.30am – 5.30pm, Friday 8.30am – 4.30pm • Or simply, someone to talk to if there is anything you are unsure • Contributing to a national frame work to assist local authorities to Telephone: 01244 511552 Telephone: 01244 511550 about fulfi l their obligation to care leavers Email: [email protected] Email: [email protected]

www.chester.ac.uk [email protected] 44 45

Disability Support Induction Session Counselling Services Support for International Students

If you declared a disability on your UCAS form, you will have been invited The International Welfare Offi cer is part of the Student Welfare team and • Your valid passport with the correct entry clearance should you to a Disability Support Induction session on Wednesday 23rd September, provides support for all international students throughout their studies require it; or your ID card if you are from the EU/EEA in Binks CBK106/1 between 2pm and 4pm . During this session you will at the University. This includes students from the European Union and • Your travel tickets be able to fi nd out more about the support we can offer. European Economic Area as well as those from overseas. A meet, greet and orientation service is open to all international students new to the • Your health documents should you require them If you did not declare a disability, on your UCAS form but consider yourself University. to be disabled don’t worry, still come along! This session will also give you • Your letter of acceptance from the University Support a chance to meet staff from other support departments, who are also • If you are an overseas student you may also be required by The International Welfare Offi cer should be your fi rst port of call for any here to support you, for example, Learning Support Services and Learning Immigration to show that you have paid your fees Information Services. After the initial induction you will be able to ask any questions or issues that you may have, and will refer you to more specialist questions you may have and book an appointment with a Disability Support help where necessary. The International Welfare Offi cer is also able to • Originals (or certifi ed copies) of any qualifi cation certifi cates you Offi cer to discuss your support in more detail. During this session we answer any of your queries prior to your arrival. The contact details for the have International Welfare Offi cer Sam Moss are: can also provide help with completing the Disabled Students’ Allowance • You should carry enough money (£ pound Sterling) to cover any application form; Disabled Students’ Allowance funds key elements of Email: [email protected] expenses that you may have when you arrive. Keep credit cards, support for disabled University students so it is important to complete this Telephone: 0044 1244 511550 cash and Travellers’ Cheques in a secure inner pocket as soon as possible. We look forward to meeting you Address: Student Welfare Counselling is a process which enables you to explore and make University of Chester • It is important to keep a copy of the University’s contact details to sense of issues which may be distressing you or disrupting your life. Parkgate Road hand should you need them This may involve managing depression, low self esteem, relationships, Chester bereavement and stress. Counselling can lead to greater awareness, University contact details are: CH1 4BJ increased understanding and change. Professionally qualifi ed Telephone: 0044 1244 511000 counsellors offer a confi dential service, which means your issues are Orientation and social programme Student Welfare: 0044 1244 511550 not discussed with anyone unless you give your consent. (There are Once you have arrived at the University you will be required to attend all Address: University of Chester rare exceptions to this which will be explained to you when you fi rst timetabled sessions on your induction programme, some of which are Parkgate Road meet a counsellor.) You can make an appointment to see a counsellor specifi cally for international students. You will be met by student volunteers Chester Monday to Friday during offi ce hours; on some days we also offer called International Mentors. They are trained to support you throughout your CH1 4BJ appointments in the early evening. If you are unsure if counselling is stay. A programme of activities, called ‘CultureShock’, including day trips to for you, you can have a brief consultation with one of our counsellors places of interest and evening events are organised and take place all through This information only applies to students who are from the EU (further details on IBIS). the academic year. Once you have made contact with the International Welfare and the EEA. Offi cer then you will be emailed the social programme and be given updates You will need your fi nancial notifi cation from the Student You can make an appointment through Student Welfare in Binks on new events. Please see the international induction timetable which will Loans Company (EU team). If you have not yet applied for this CBK113, Telephone: 01244 511550. have been emailed to you by the International Welfare Offi cer. notifi cation then please visit http://www.direct.gov.uk/en/ Or you can call or email the Counselling Service directly on: Preparation check list EducationAndLearning/UniversityAndHigherEducation/ Telephone: 01244 511061 or 01244 511062 Before arriving in the UK you must ensure you have the correct documents StudentFinance/StudentsFromOtherEUCountries/index.htm Email: [email protected] and keep them in your hand luggage. These include: and complete the EU9N form.

www.chester.ac.uk [email protected] 46 47

Student Safety and Anti-Social Behaviour Careers and Employability Faith Communities

Situated within Student Support and Guidance is the Offi ce of the Your graduate career may seem a long way off, but in the meantime The University encourages everyone to explore faith and spirituality University Proctor. He has responsibility for liaising with University we can help you to make the most of your time at University to develop while here. The Faith communities and the University Chaplaincy Departments and external agencies, i.e. Police, Fire, local community your skills and experience and to plan your next step. play a key part in this, as does the Christian Union (a society of the groups and the local Councils, to ensure that all our students receive Students’ Union). You can get in touch before arriving through our Part-time work the best help and advice in looking after themselves both on and off facebook pages, or meet us in your fi rst week in the tepee (you won’t Employability means having skills and experience which make you campus. The Proctor’s other role is to deal with all complaints received be able to miss it). better equipped to get that graduate job, and it’s important that you by the University of Chester about student behaviour, anti-social or make the most of your time at university to build a good CV for the otherwise. These complaints originate from other students, University The Chapel and Faith Spaces future. Most students have a part-time job to help with fi nances – we staff or members of the community, and in this context the Proctor’s The University has a fi ne Chapel and Faith Spaces, for use by those can help you to get the most out of your part-time work. Offi ce is there to ensure that all students can go about their studies of any faith or none, for prayer, meditation or simple quietness. The Chapel is home to a supportive and varied community of students and private lives, within the University environment, without being Our Jobshop, based in Careers and Employability, will help you to and staff. Together we seek to know God more deeply through disadvantaged by those students who do misbehave. Your quality get in touch with local employers for work which fi ts in with your varied worship, teaching and friendship. All students are offered the Warrington Campus and Faculty of of life at University will be enhanced if you take responsibility for your timetable. Health and Social Care valuables and property. Simple things like ensuring your room is secure opportunity for growth and development in living faithfully through Father Ian Delinger when you leave it, and not putting your valuable TV/computer on the If you would like to work on campus, in term time or vacations, you experience, mentoring, study and community involvement. The Faith Offi ce: Aiken Hall WAH118 window sill for everyone to see, will reduce the chance of you losing can apply for UniJob, our campus employment scheme. Space is beside the playing fi elds, next to the old pavilion. The Faith Telephone: 01925 534361 your valuables. Please think about personal safety. You will receive Spaces include washing facilities. All these facilities are open for all to Planning for your future Email: [email protected] information on this subject at induction; please take heed of any advice use throughout the day. We can give you information, advice, or one-to-one guidance on Facebook Group: Warrington Campus you are given. Chester Students’ Union and Student Support and graduate careers and postgraduate courses. We can help with The University Chapel is particularly noteworthy. An impressive structure, Chapel Group Guidance work very closely to ensure that all students have a safe and application forms, CVs and interviews. We will meet you during it was built by some of the fi rst students here, being completed in happy experience during their time at the University of Chester. your course during special subject-based sessions fi tted in to your 1847. The main weekly service in the Chester campus Chapel is each The University employs two Chaplains to support faithful living in the University. Along with Faith Advisers from major world traditions they Telephone: 01244 511559 timetable. You can also come and see us - it is never too early to think Thursday at 5.30pm. There is also a weekly Communion service every are available to see any member of the University confi dentially on Email: [email protected] about the future! Call in for a quick query, or book an appointment Wednesday, 12.15 – 12.45pm, a Roman Catholic Mass on Mondays with a careers adviser, and look out for our travelling desks around at 1.05 – 1.30pm and other lunchtime services as advertised. any matter. In the fi rst instance you may want to contact the full-time the campus. chaplains. The Chaplains Opening Hours: Welcome Events In term time we are open from 8.30am – 5.30pm Monday to Chester Campus Come along to the Chaplaincy tepee where there will be fun activities Thursday, 8.30am – 4.30pm on Friday. Every Tuesday we are open Revd Ian Arch all week. You can’t miss it! late until 7.30pm for drop-in queries – no appointment needed. Offi ce: Binks CBK103 Tuesday 22nd September: During vacations we are open from 10.00am – 4.00pm each day. Telephone: 01244 513183 Main Christian Union Meeting, 7.30 pm. Location: First fl oor of the Binks Building in Room CBK104 Email: [email protected] Telephone: 01244 513066 Facebook Group: University of Chester Thursday 24th September: Email: [email protected] Chapel Welcome Service, University Chapel, 5.30 pm.

www.chester.ac.uk [email protected] 48 49

Learning and Information Childcare Facilities Services

The University of Chester Nursery opened in 1991, and has an In your fi rst week at University one of the services you will get to know Library Services excellent reputation for the high quality care and education of children is Learning and Information Services (LIS). We manage all computer and In your fi rst weeks you will probably meet the library staff who are aged three months to fi ve years. The Full Day Care Nursery is situated library services for the University, at Chester (Seaborne Library), Warrington specialists in your subject area. Most academic departments arrange in the Kingsway buildings, and has a dedicated team of highly (Broomhead Library) and the Faculty of Health and Social Care Education subject-based workshops where library staff show you how to fi nd trained staff. To contact the Nursery directly, call 01244 221260 or Centres. All registered students are given access to the University’s books and journals in the library, how to check your reading lists, email [email protected]. For more information on the computer network, under the terms of the University Acceptable Use manage your borrowing online, and introduce you to E-books and availability of places, and for information about childcare facilities in Policies. Central to our work is the University’s own internal intranet called other online sources which will help with your assignments. the Chester area, please contact Student Support and Guidance by IBIS (Internet Based Information System). Through IBIS you can access your calling 01244 511550, or email [email protected] student details, programme information and regulations, course materials, You will also get to know the library facilities available to you on resources and information about support provided and all the other features campus. The staff at our Helpdesks will be able to help you to of University life. understand the full range of library and information services available Minimum Requirements to support you during your studies. You will have access via our online Before you can connect to ResNet, your computer must have: Induction Week catalogue to thousands of books and electronic information sources. Workshops during the University’s Induction Week provide a general We stock hundreds of print journals as well as daily newspapers, • Windows Vista, Windows XP with service pack 2 or Mac OSX introduction to the computer network, IBIS, the library and electronic and provide a range of study areas, networked computers, self- • AntiVirus Software information sources. The induction workshops will show you how to service photocopying and printing facilities. You can also buy a • Firewall Protection access: range of stationery items, bind assignments and have your work • Anti-Spyware Protection laminated. Just ask if you have any questions about the support we • The University computer network can provide. • Access to Windows/Mac updates • University email • Network card or Wireless card (depending on where you will be • The online library catalogue Media Facilities living) The library also provides a range of media equipment for you to use, • Your learning space on IBIS such as video recorders, tripods and editing suites. Equipment needs A drop-in ResNet Clinic will be provided in the Seaborne Library between • Electronic information sources to be booked in advance and collected from the library Helpdesk. 2.00pm – 4.00pm for the fi rst 2 weeks, starting from Tuesday 22nd • Your student E-Portfolio September. Call in for technical advice if you have any diffi culties with Distance Learning Students your ResNet connection. • Your personal timetable For students on Distance Learning courses we provide a specialist • Your fi le storage area service to help you access IBIS and the resources you need, including Learning and Information Services Helpdesks • A range of different software packages journal article photocopying and postal book loans services. For any library, University computer or network related enquiry during term time: Open Access Computers ResNet Mon to Thurs: 8.30 am – 9.00 pm If you don’t own a computer or just need to use one while on campus, there Almost all University owned rooms have free high speed managed Friday: 8.30 am – 8.00 pm are several Open Access Computer areas on campus. Each area has a web browsing provided through either a wired or wireless connection Sat, Sun: 12.00 noon – 6.00 pm laser printer, with a small charge made for printing, opening times are clearly to your own computer. You will be able to access University resources Telephone: 01244 511234 (or extension 1234) displayed. such as IBIS and your e-mail account. Email: [email protected]

www.chester.ac.uk [email protected] 50 51

Learning Support Services The Learning and Enterprise Centre

LSS provides study skills support for all students interested in Located in the basement of the Bluecoat School in Chester, the Don’t want to be tied down to a formal course structure? improving their academic performance. This includes study skills University of Chester’s Learning & Enterprise Centre provides an We operate a “drop in” approach, allowing learners to access their support for students whose fi rst language is not English. opportunity for personal development to students of the University. chosen course at any time without an appointment. Many of our The Centre provides a comprehensive portfolio of training courses training courses can also be completed online, allowing you to access We also offer specialist support for students with specifi c learning to enhance your CV, with opportunities available for individuals to your course at a location convenient to yourself. diffi culties (such as dyslexia, dyspraxia). improve their profi ciency in everything from Maths and English to Wondering about the cost of our courses? We offer regular informal Study Skills seminars covering, Essay Planning Computing (IT) and Business and Management competencies. A signifi cant number of our courses are fully funded and therefore can and Structuring; Developing an Academic Writing Style; Using APA With all this on offer, we can defi nitely offer you a course that can be offered at no cost to you. Call in to fi nd out if you are eligible. Referencing; Critical Thinking; Revision and Exam Techniques. help you to achieve your personal goals. Not sure of what course to take? Additionally, we provide IT training guides and support including As an approved City and Guilds Centre, we are able to deliver Our friendly, experienced staff are always on hand to offer support and delivering ECDL and Advanced ECDL training courses to students. training and testing for the Adult Certifi cates in Literacy and guidance. We’d be happy to advise you on how we can meet your Numeracy at Levels 1 and 2. These are nationally recognised There is an IT and Study Skills drop-in service, timetable available on learning needs. With hundreds of courses to choose from, we are sure qualifi cations, with an equivalent skills level to GCSE Maths and our LSS pages on IBIS. This is where students can drop in with any IT that you will fi nd a course that will benefi t you. related or study skills query. English. Why not make the fi rst move by either dropping in or calling the Learning Contact us We have an extensive range of Computing (IT) courses suitable & Enterprise Centre? For further information, log on to our website at Please leave your name, student number, a contact telephone number, for computing novices, for those wishing to build on the basics or www.chester.ac.uk/lec or contact the Centre: a brief message and let us know which site you are studying at - we will for IT professionals wanting to challenge and accredit their abilities. reply to your call within three working days. We are one of the few Learning Centres in Cheshire that can offer Telephone: 01244 220404 qualifi cations accredited by The British Computer Society. Fax: 01244 318194 Telephone: 01244 513319 E-mail: [email protected] Email: [email protected] Our accreditation by The Institute of Leadership & Management Visit us at the following sites: (ILM) means that we can deliver a range of programmes, including • Chester – Molloy CML001 the Level 2 Award in Team Leading and the Level 3 Award in • Kingsway - CKW031 First Line Management. • Warrington - Learning Resources (Yellow - Top fl oor, Broomhead Library) Very little free time to learn? • Arrowe Park and Leighton Hospitals (in Faculty of Health and The Learning & Enterprise Centre is open over 50 hours a week, Social Care). offering fl exible learning opportunities and the option to work Opening times through your choice of course at your own pace. We are dedicated Open Monday to Friday at main sites during term time to ensuring that all of our learners are offered the best opportunities Details of Drop-in times, User guides and Seminar programmes to learn and to achieve qualifi cations through courses delivered in available on Learning Support Services home page (click “Schools & manageable bite-size chunks of learning that are designed to be Departments” and choose the “Learning Support Services” link). fun and enlightening as well as challenging.

www.chester.ac.uk [email protected] 52 53

Chester Students’ Union

Welcome to the University of Chester where Chester Students’ Union provides you, the student, with a wide variety of opportunities that will enhance your student life.

Representation Chester Students’ Union is independent from the University and ensures that your views and opinions are voiced at all University meetings. The Union will also help you if you need any support with your academic studies such as appeals, or if you get into trouble for doing something that you shouldn’t!

Welfare The Union is also a place where you can come for professionally delivered, independent, confi dential support, information and guidance on all the issues you face in areas such as accommodation, fi nance, health awareness, academic matters and general welfare Students’ issues. A drop in service is available Monday to Friday. Shops and Bars The Union runs a shop and bar on the Chester campus. The prices are kept low and affordable. The shop offers your daily essentials such as meal deals plus exclusive University clothing. Entertainment is frequently provided at the bar with regulars such as comedy nights, karaoke and DJ nights each week. You will need to get your free CSU Membership Card for entry into the bar.

Clubs and Societies Union Joining a club or society is a great way to get involved in University life, whether you bring any experience or not. For keen sports people, there is a great choice of ‘Team Chester’ clubs to try out which compete in regional and national competitions. If you just want to join in and have a go there are a wide variety of clubs and societies to choose from that will allow you to continue your hobbies, or try out something new.

www.chester.ac.uk [email protected] 54 55

Chester Students’ Union

List of Clubs and Societies • squash • 7 a side • swimming • acting • tae kwon do • amnesty • tap and ballet • archery • tennis • badminton • trampolining • men’s basketball • ultimate frisbee • women’s basketball • men’s volleyball • cheerleading • women’s volleyball • chester pride • waterpolo • christian union • men’s cricket Student Discount Cards • debating Students at the University of Chester have access to more fi nancial • drama benefi ts than those at many other higher education institutions, • equestrian with two discount cards available. Together, they provide the best • fencing possible deals. • men’s football • women’s football • The free CSU Membership Card is unique to Chester Students’ • freestyle karate Union and can be obtained by going to the Union offi ce with a • men’s gaelic football passport photograph and proof of student status (i.e. University card). • women’s gaelic football As well as providing additional discounts in Chester and Warrington, • health and fi tness it also allows entry to the campus bars and enables membership of • history, archaeology and heritage clubs and societies. • men’s hockey • A range of discounts, offers and competitions are available with the • women’s hockey NUS Extra card. The NUS Extra card costs £10 but it could save up • jujitsu to £1,000 on purchases from major retailers such as Topshop, Pizza • literature Hut and HMV across the UK, and acts as an international ID card. • mountaineering It is available online at www.nusextra.co.uk. You will then collect • netball your card from the Student Union Offi ces. • people and planet • psychology For more information on all of the areas above log on to www. • push it dance society chestersu.com or contact one of the following: • rock soc • rowing Contact Details • rugby league President: Jamie Northrop • men’s rugby union Email: [email protected] uk • women’s rugby union Vice-President (Chester campus): Ben Massey • scuba diving Email: [email protected] • ski and snowboarding Location: Next to the union bar and squash courts.

www.chester.ac.uk [email protected] 56 57

Cafés and Restaurants on Campus

Chester Campus The University of Chester offers a wide range of freshly cooked meals from an imaginative menu, served in a number of catering outlets located on or around the campus. Each outlet offers a different style of food, so there is something to please everyone’s taste and budget. We offer traditional meals, internationally inspired dishes and healthy options, with the University holding the Chester and District Eat Well award, meaning the University is committed to healthy eating and high standards of food hygiene. In addition to this, the University has also been awarded the Fairtrade status. Main Dining Hall Campus Opening times: Monday to Sunday 8.00am – 6.30pm The Dining Hall is open between 8.00am – 10.00am for resident continental breakfasts only. Other morning goods are available for cash payers from 9.00am – 11.30am. At lunchtime there is a choice of a jacket potato bar and a sandwich bar, as well as the more traditional home cooked meals. The evening meal is a choice of a pasta/snack bar or home cooked meals, and is available from 5.00pm – 6.30pm. The area is available to all residential students (on meal card or scheme), non-resident students, visitors and staff and City of the University. Facilities

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Cafés and Restaurants on Campus Recreation and Leisure

Rigg Coffee Bar – Rigg Building A Café Bar serving breakfast until 11.15am and lunch from 12.00pm – The Chester Campus offers a wide variety of on-campus sports facilities, Opening times: Coffee Bar 8.30am – 6.00pm, freshly baked cakes and 1.15pm. Daily specials ,jacket potatoes, soup, sandwiches and a selection clubs and societies. The recreation staff work closely with the Students’ morning goods available. of homemade cakes and savouries are available. Union and the Department of Sport and Exercise Sciences, as well as Food Bar 12.00pm – 2.00pm, serving sandwiches, wraps, speciality salads Crusty Corner – Main Catering Area other staff members, to provide a diverse range of recreation facilities and or a fi lling served over wedges, nachos or a giant Yorkshire Pud. Opening times: Monday to Friday 11.30am – 2.00pm leisure activities. The sporting facilities include pitches for summer and winter sports, a fl oodlit all-weather pitch, two glass-backed squash courts, Dinner 5.00pm – 6.30pm, a variety of freshly prepared homemade dishes. A selection of freshly fi lled rolls and sandwiches made to order with an extensive range of homemade fi llings. a 25 metre indoor swimming pool, a Sports Hall, a Fitness Centre and a Binks Brasserie – Binks Building There are also ‘Eat your own food’ areas situated in Molloy foyer, gymnasium which has a high quality dance/aerobic area with mirrored Opening times: Monday to Thursday 8.00am – 6.00pm, Friday 8.00am – Kingsway student common room and in the Students’ Union bar, for wall and sprung fl oor. 5.00pm students who prefer to bring their own food. There are smaller seating Clubs and Societies Watch your cappuccino or café latte being made fresh from the coffee beans areas in Allen Building, on the fi rst fl oor Best building, on the second fl oor of There is a wide variety of clubs and societies from which students may in the Café Bar. Freshly baked cakes and morning goods are also available. Binks building and on the ground fl oor of Seaborne Library. Students can choose, including Mountaineering, the Dance Society or the Christian also sit outside in Beswick Garden, the People Garden, Tower courtyard Speciality breakfast menu served until 11.30am with a wide range of choices. Union and People and Planet society. There is also a highly-acclaimed and around the all weather pitch. Vending machines are located in these For lunch why not try a fresh salad from our salad bar, or sample one of Swimming Club, a very successful Ladies Football Team – twice semi areas selling drinks and confectionery. our mouth-watering “Hot Handfuls” where you can choose from either a fi nalists in BUSA and many other societies to cater for individual or team baguette or a ciabatta fi lled with one of our weekly hot specials. As well Kingsway Catering interests. A full list of clubs and societies is available from the Students’ as these delicious choices, there is a wide choice of “lite bites” available, or Dining @ Wild, Kingsway Building Union (see page 54). traditional homemade meals and snacks. Opening times: Monday to Thursday 8.00am – 6.00pm, Friday 8.00am Courses and Awards Fitness Centre – 4.00pm The Deli Café Bar – Westminster Building The Department of Sport and Exercise Sciences offers a variety of This modern facility includes a large selection of cardiovascular Opening times: Monday to Wednesday, 8.30am – 4.30pm, Thursday and Traditional with a twist – elements of all the University eateries rolled into Governing Body Coaching Awards, including a regular programme of fi rst equipment as well as a range of resistance equipment and free weights. Friday 8.30am – 4.00pm one with hot healthy meals, international dishes, sandwiches, snacks and aid courses. Many of the exercise stations are designed to be readily usable by lighter meals available to all cash paying students, full and part board Enjoy a freshly prepared coffee with a homemade cake, or sample some of students with disabilities, or specifi c needs. One to one personal training students, staff and visitors. Using fresh and some organic produce, all is the morning goods on offer. At lunchtime, choose from homemade soup of sessions are offered to all members at no extra cost. A variety of exercise Halal compliant. the day served with doorstop bread, or have a jacket potato with a variety classes such as pilates, aquafi t, body conditioning and abs blast are of hot or cold fi llings. You can also make up your own salad from a selection Yourspace Lounge, Kingsway Building also available within the price of Fitness Centre membership. There is times on the Salad Bar. Opening times: Monday to Friday 8.00am – 6.45pm, Friday 8.00am – always a team of fully trained fi tness instructors on hand to give advice 4.00pm and guidance. The Fitness Centre is exclusively for the use of students, CH1 – Bar Snacks, Students’ Union Bar A coffee bar that thinks it’s a club. For use by all staff and students, serving staff and guests of the University. There are a number of Fitness Centre Opening times: Monday to Friday 12.00pm – 6.00pm sandwiches and light snacks in luxury boothed seating for up to 45; a membership options available, and prices compare favourably to most An appetising menu for staff and students to enjoy with a lunchtime drink perfect venue for informal student and staff gatherings. Vending machines corporate gym memberships. which is available throughout the afternoon until 6.00pm. are available out of opening hours. Sports Hall Café Bar – Chritchley Building Both venues feature students’ visual work so you can enjoy your food and The Sports Hall caters for badminton, volleyball, basketball, netball, Opening times: Monday to Friday 8.45am – 2.00pm drink in stylish surroundings. cricket and many other sports.

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Student Accommodation

The University hopes that you will be entirely satisfi ed with your By Email – email a fault to [email protected] Accommodation, but if you do have a problem with any aspect of your When emailing please title the subject of the email ‘maintenance accommodation please let us know and we will try our best to put it right. fault’. Please remember to put details of your location and a brief Lost keys or locked out? description of the fault. The University Porters can assist with lock-outs. Contact them on 01244 511541. In Person – report the fault in person via the Facilities Department Student replacement keys can be obtained, after a payment is made log book which is located at the helpdesk by the side of reception to the Finance Department, from the Cleaning Services Department, in the Binks Building. 01244 513281. Interactive Maintenance Request System – Log onto IBIS to access Maintenance Faults ‘Facilities Helpdesk’ link, click the link and log your request. You can If you have any maintenance faults with heating, water, lighting, doors or access the new message board to get news of previously requested structural damage, you should report them. There are four options you maintenance work. can choose from: Emergencies By Phone – contact the Facilities Department Helpdesk: Tel. In case of an emergency (out of normal offi ce hours) please contact 01244 512200 the Porters Lodge on 01244 511541. If you have any other problems We will endeavour to answer your query, however, there may be occasions with your accommodation relating to furniture, keys or cleaning when you will need to leave a message. Please give details of the fault, then please contact 01244 513281. If you have any other general your location and a contact number where the helpdesk will contact you accommodation issues then please contact 01244 513000, 01244 to inform you of any progress etc. 513001 or 01244 513002.

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Green Travel Plan and Car Parking Transport Information No Smoking

The University runs a minibus shuttle service between Chester, Image of mini-bus for In order to comply with requirements of the Health Act 2006, all Warrington and Kingsway. illustrative purposes only. buildings (including Students’ Union buildings) and vehicles owned or managed by the University of Chester are designated as ‘NO Seats are booked on a fi rst come fi rst served basis and can be SMOKING’ areas. Smoking is also not permitted in doorways or booked up to fi ve working days in advance. Students or staff with entrances to any University owned or managed building. mobility diffi culties are permitted to book up to seven working days in advance.

Seat belts must be worn at all times. Eating, drinking and smoking is not permitted in any University vehicles. Travel is a key component of every student’s experience of studying on campus and we recognise that, in order to achieve our ultimate goals Intercampus Service for the continuing expansion and improvements of our campuses, we must make travel as easy and effi cient as possible and provide Warrington Campus Departures – Pick Up Main Reception the widest possible choice for access. We have already invested in Depart Warrington Arrive Chester a wide range of transport initiatives, including improved car parking Kingsway Shuttle Service (Term Time Only) areas, new cycle facilities, mini-buses and local pedestrian crossings 7.45am 9.00am around the campus. We have also begun to work closely with local 12.00pm 12.45pm Depart Chester – Pick Up Binks Building public transport operators to provide better bus services around the University. To this end, there will be travel advice available at the 2.00pm 2.45pm Monday to Friday the bus leaves Chester every quarter to the hour. Information Point in Binks CBK013 during Induction Week (Monday to First bus is 8.45am and the last bus is 5.45pm. 4.00pm (3.30pm Friday) 4.45pm (4.15pm Friday) Friday 8.30am - 4.00pm). In order to encourage greener, sustainable Depart Kingsway – Pick Up Main Entrance methods of transport we will not be issuing any student staying in Chester Campus Departures – Pick Up Parkgate Road Reception University owned accommodation with a parking permit for campus Monday to Friday the bus leaves Kingsway every quarter past the parking. We also hope that those students who need to travel to the Depart Chester Arrive Warrington hour. First bus is 9.15am and the last bus is 6.15pm. campus on a regular basis will themselves look to using alternative 9.00am 9.45am To book a seat on the Kingsway Shuttle Service leaving from Chester methods of travel. Please note that permits will only be considered to Kingsway contact Binks reception on extension 3415. for students who live over fi ve miles from the campus and to those 12.00pm 12.45pm students with special circumstances. You can fi nd information on To book a seat on the Kingsway Shuttle Service leaving from Kingsway local parking locations and charges using the following website: 2.00pm 2.45pm to Chester contact Kingsway reception on extension 5876.

www.chester.gov.uk 4.00pm (3.30pm Friday) 4.45pm (4.15pm Friday) Cancellations must also be notifi ed through the same extension number. If you do need to travel by car please take note of this and plan your To book a seat on the above service contact Warrington Reception route and time accordingly. on ext 4206. Cancellations must also be notifi ed through the same Bus times are subject to change. All details and any temporary extension number. changes to the schedule will be published on IBIS.

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University Music Society Health Care Facilities in Chester

All non-home based students are advised to register with a local Chester is a great place to live as a student. There’s plenty to do in Chester, • Shopping General Practice and Dental Practice to ensure that they have health as well as in the immediate area and there are excellent road and rail links • Food and drink support whilst living away from home, should it be required. There are to Liverpool and Manchester and the beautiful countryside of North Wales • Things to do a number of GP Practices and Dentists within close proximity to the and the Lake District. • Leisure University Campuses, and on the Sunday and Monday of Induction • Pampering The City of Chester Week you will be given the opportunity to select one that you feel is • Business services Chester is one of the most attractive and popular cities in Britain, drawing most appropriate to your needs. large numbers of visitors from all over the world. It has been described as a Further information can be found at www.chester-charisma.com magical blend of ancient and traditional with modern cosmopolitan chic. Garden Lane Medical Centre is the closest GP Practice to the Chester Evening Entertainment Campus, and representatives from the Practice will be available to At the heart of the city is the famous cross – the meeting point of the four Chester is a lively city, both day and night and there is wealth of evening Director: Vicki Bulgin answer any queries and register students on Sunday and Monday of Roman streets which, with their unique two-storey ‘rows’, form the core entertainment. Each of the main night clubs have special student nights, Induction Week. If you would like to register with this Medical centre of this historic city and its main shopping centre. Surrounding the city are organised in liaison with the Students’ Union. Cruise is the venue There is a lively and very friendly Music Society at the University, which before you arrive at the University of Chester, you can do so under the famous walls, a two-mile pedestrian walkway, from which you can where students head to on a Monday night for their infamous student provides opportunities for singers and instrumentalists. There is a the ‘Information for Students of Chester University’ section of their descend at various points to sample Chester’s amenities. These include night ‘Beans’, whilst on a Wednesday night RBs nightclub is home to mixed staff/student choir, but there is also the potential for a variety website; www.gardenlanemedicalcentre.co.uk the River Dee and its many recreational facilities, the Roman amphitheatre ‘Wonderland’ for a real student adventure. of other instrumental groups, from string quartets to rock bands, and the host of shops, pubs, clubs, bars, cafes and restaurants which There are many pubs and bars in the immediate student area and the depending on your interests and talents. The instrumental scholar will Non-home based students can also register with a local Dental cater for the people of Chester, its students and thousands of visitors. city centre caters for all tastes. Some offer entertainment programmes help to organise these. So, if you play an instrument please bring it to Practice. The closest dentist to the Chester Campus is Northgate The Chester Campus is just fi fteen minutes’ walk from the city centre; turn including live music and open mic nights. University with you. Dental Health who offers services on the NHS. Practice staff will right out of Exton Park on to Parkgate Road. Proceed along this road and be on hand to register students and reply to any queries on the The choir meets weekly on Mondays from 5.45pm – 7.30pm on the pass under the subway at Fountains Roundabout. Take the Northgate Sunday and Monday of Induction Week and on the Wednesday at Chester Campus and we have a full programme of University and Street exit and continue straight, this will lead you to the cross. The city the Freshers’ Fair. For more information about the practice, please chapel services and concerts through the year, including participation centre is also accessible from Liverpool Road by proceeding under the visit their website; www.northgatedentalhealth.com in the annual Church Colleges and Universities Choirs Festival in March. Fountains roundabout and along Northgate Street as above. The main In recent years we have been to York, Liverpool, Plymouth, Winchester student residential area is around Garden Lane and Bouverie Street. To The Health Protection Agency (HPA) recommends that all fi rst and we hosted the Festival in Chester before that. In 2010 we will spend reach the city centre from here, follow Garden Lane up the slight hill (in the year university students should be immunised against mumps and the weekend in Canterbury, with a concert in Canterbury Cathedral. opposite direction of the University), when you reach the top of the road, meningitis C. Therefore, please contact your current GP Practice turn left and then at the cross roads turn right on to Northgate Street which All voices are welcome; there are no auditions. You don’t need to read and, if you have not been immunised, we strongly advise that will lead you to the cross. music (though it helps) but you do need to sing in tune and be committed. you receive both Meningitis C and MMR II immunisations, prior to There are some choral and instrumental scholarships available too – arriving at University. For further information the NHS web address Students who are resident in Chester are entitled to a Charisma Card look out for information at the Freshers’ Fair and around the University. www.nhs.uk will help you to fi nd the doctor and dentist practice provided by Cheshire West & Chester Council which is accepted at over Please contact Vicki Bulgin by email on: [email protected] for further closest to your accommodation. You will be able to access 300 outlets throughout across the city. These cards will be available at the information on all University Music Society activities. Everyone is very additional information about medical, dental and other services Students’ Union Freshers’ Fair during Induction Week. The Charisma Card welcome! from Student Welfare and the Students’ Union. gives discounts across a number of different sectors such as:

www.chester.ac.uk [email protected] 66 67

Facilities in Chester

Attractions and Festivals: For more information check out www.visitchester.com, or the Students’ • Boots • HMV The famous Blue Planet Aquarium is also located at Cheshire Oaks. Union website: www.chestersu.com or www.chester-charisma.com • Borders • JJB Sports • Next • Au Naturale Chester Zoo is one of the country’s leading centres for the conservation Shopping in Chester: Chester City Centre • Game • Argos of rare and endangered species. It is situated at Upton-by-Chester, within Chester is one of the most popular shopping centres in the North West. The walking distance from the Chester Campus, and is well worth a day’s visit. historic walled city is famous for its two tiered galleries of shops called “rows” Greyhound Retail Park: which offer a wide variety of high-street chains along side independent Other renowned city centre attractions include: Situated a 15 minute walk from the Chester Campus, Greyhound Retail boutiques. The four main streets lead from the cross: Northgate Street, Park is also easily accessible from the student area. Please see the evening • Cathedral (free entry with your Charisma Card) Eastgate Street, Bridge Street and Watergate Street. There is also the entertainment section for directions. In this area you will fi nd: • Boat trips on the River Dee Grosvenor Shopping Centre (off Eastgate Street) and The Forum Shopping • Chester City bus tour Centre (off Northgate Street) which leads to the indoor market (good for • TKMaxx • Dunelm Mill • Grosvenor Park (situated close to the River Dee) those fancy dress outfi ts). Some of the large retailers in Chester include: • Sports World • Argos • Outfi t • Halfords • Roman Gardens (situated close to the River Dee) • Browns of Chester (Debenhams) • Faith • Next • Currys • Roman Amphitheatre (situated on Vicars Lane, behind the Grosvenor • Marks and Spencer • Next • Matalan • Comet Shopping Centre) • New Look • Zara • Tesco Home • PC World • Chester Race Course (situated on New Crane Street) • Topshop/Topman • Primark (coming soon) • Burtons • Waterstones Supermarkets: Other leisure facilities within the city centre include Chester Quasar Chester is host to many festivals throughout the year, including Chester • River Island • WHSmith There are a number of supermarkets within a fi fteen to twenty minute walk which is situated on Pepper Street behind the Grosvenor Shopping Food and Drink Festival, Chester Fashion Festival, Summer Music Festival • Miss Selfridge • HMV of the Chester Campus: Centre and just off Fountains roundabout, within a fi ve minute walk and Literature Festival. For more information and upcoming events see • Dorothy Perkins • Game of the Chester Campus, is Rileys pool and snooker bar. There are www.chesterfestivals.co.uk • Morrisons • Somerfi eld • Warehouse • Boots two cinemas and two bowling alleys around Chester. Situated a 15 • Two Tesco Stores • Aldi Chester Cafés and Restaurants • H&M minute walk from the Chester Campus, Greyhound Retail Park is For directions to Morrisons, leave the University via Exton Park and cross You will fi nd a huge choice of restaurants and cafés in Chester to suit all Distinctively different stores can be found on the upper galleries of the rows, easily accessible from the student area and houses Cineworld and Parkgate Road to Hollybank; continue straight on, passing both Hollybank tastes and pockets and serving a diverse range of cuisine from American, Godstall Lane (pathway leading from The Rows on Eastgate Street to the Tenpin. Exit the University onto Cheyney Road (near the bookshop) Court and Hollybank on your right hand side. When you reach Liverpool Chinese, Indian, Japanese and Thai to French, Italian and Spanish. There is a Cathedral) and in Rufus Court (off Northgate Street). From time to time and turn right, continue over the canal and when you reach the variety of well known chains along with an extensive range of independently outdoor markets are held in Town Hall Square, opposite the Cathedral. Road turn left and continue for approximately half a mile until you get to crossroads turn left on to Stadium Way. Keep going along this road owned restaurants. Located in the city centre there is Pizza Express, Slug A popular one is the Christmas Market selling continental, speciality and a roundabout and Morrisons will be on your right hand side. The opening until you reach the junction at the end, at which point turn right and and Lettuce, Pitcher and Piano, Bella Italia, Pizza Hut, Forest House Lloyds festive goods, usually held during the fi rst couple of weeks in December. hours for Morrisons are: Mon to Wed 08:00 – 21:00, Thu to Fri 08:00 – the Greyhound Retail Park is 100 metres or so on your right. 22:00, Sat 08:00 – 20:00 and Sun 11:00 – 17:00. Bar, Zizzi, Ego and La Tasca. Independent city centre establishments Cheshire Oaks Vue and another Tenpin are located at the Coliseum Leisure Park, include, amongst others, Bollicini, Fiesta Havana, Duttons and Watergates The UK’s largest Designer Outlet Village is located just 20 minutes from Tesco (Hartford Way) is located a similar distance from the University. Exit Cheshire Oaks, Ellesmere Port, where there is also a variety of places Wine Bar. GAL and Chez Jules both have special offers during the week. Chester. Cheshire Oaks is a large shopping complex of factory outlet the University on to Cheyney Road (near the bookshop) and turn right, to eat. The complex is at junction 10 on the M53; First operate a bus Telford’s Warehouse is another popular choice for students for food. Chester stores offering discounts of up to 50%. First operate a bus service every 20 continue over the canal and when you reach the crossroads turn left on service every 20 minutes from Chester to Cheshire Oaks which stops also has branches of many of the leading coffee bar chains including Costa, minutes or so from Chester to Cheshire Oaks, which stops along Liverpool to Stadium Way. Keep going along this road until you reach the junction along Liverpool Road. Please visit www.coliseum-leisure.co.uk/ Café Nero and Starbucks. Some restaurants and cafés offer discounts on Road. The Coliseum Leisure Complex is also adjacent, containing high- at the end and Tesco will be straight ahead. The opening hours for Tesco for more information about the facilities. production of your NUS card or Charisma Card. street names such as: (Hartford Way) are: Mon to Sat 08:00 – 22:00, and Sun 11:00 – 17:00.

www.chester.ac.uk [email protected] 68 69

Facilities in Chester

Follow the above directions for Tesco (Hartford Way) to reach Aldi; however Transport: The main Post Offi ce in Chester is on St John Street, just off Eastgate when you reach the junction adjacent to Tesco, turn right and Aldi will be The main bus companies serving Chester are Arriva and First; these both Street. Alternatively, there is a smaller Post Offi ce on Northgate Street on 100 metres on your left. The opening hours for Aldi are: Mon to Fri 09:00 – operate a network of regular and local bus routes around the city and the left hand side on the way in to the city centre. 20:00, Sat 08:30 – 20:00 and Sun 10:00 – 16:00. also to nearby towns and villages. The train station is located on City A self service 24hour launderette is available on campus and is in the Road, approximately a twenty minute walk from the Chester Campus. To In the city centre there also a Somerfi eld located in The Forum. Follow the basement of the Price Tower Block. Prices are approximately £2 for a wash get to the train station turn right out of Exton Park on to Parkgate Road, directions in to reach the city centre and The Forum is next to the Town and £1.00 to use the tumble dryer. continue along this road until you get to Fountains Roundabout. Pass Hall on Northgate Street. The opening hours for Somerfi eld are: Mon to Sat under the subway, taking the Liverpool Road exit. Once on street level, Other attractions in the North West 08:00 – 18:00 and Sun 11:00 – 17:00. proceed down St Oswalds Way, passing Northgate Arena on your left. Chester lies on the borders of Wales, with the mountains and coastline The newly opened Liverpool Echo Arena is a 10,000 seater arena and Another Tesco is situated in Frodsham Square in the city centre. Follow the At the next roundabout turn left on to Hoole Way and when you reach of North Wales less than an hour’s drive away. There are many excellent conference centre which hosts many concerts, comedy and sporting directions in the City of Chester section to reach the cross, and then turn the next junction cross Hoole Way. Take the immediate left on to Brook beaches around the coast of North Wales and the Wirral. The excellent events. left along Eastgate Street. After passing under the Eastgate Clock take the Street and follow the road round to the right, the station is located on your location of the city means that it is only a couple of hours’ drive from three Pink, Muse and Lily Allen are scheduled to perform in late fi rst left along Frodsham Street and Tesco is 200 metres on the right hand left hand side. Chester has many direct rail services including Liverpool, national parks – the Lake District, the Peak District and Snowdonia – all of 2009. For more information and details of upcoming events visit side in Frodsham Square. The opening hours for Tesco (Frodsham Square) Manchester, North Wales, Crewe, Shrewsbury, Birmingham and London. which offer great amenities for those who enjoy outdoor activities such as www.accliverpool.com are: Mon to Sat 07:00 – 21:00, Sun 11:00 – 17:00 Alternatively, connections can be made at these stations. A free “RailLink” walking, mountaineering, sailing etc. There is plenty to explore in the towns bus service runs from the train station to Chester City Centre. This service and countryside of Cheshire itself and further information can be found at Manchester: One Stop convenience store is located on Garden Lane. Exit the University operates Mon to Sat between 07:00 – 19:00. A number of taxi companies www.visitchester.com or www.cheshiredaysout.co.uk Manchester is just an hour by train from Chester. The city offers a variety on to Cheyney Road (near the bookshop) and turn right. Take the fi rst left service the Chester area, a 4 seater taxi from the Chester Campus to the Liverpool: of shopping experiences from Affl eck’s Palace, famous for its uniqueness on to Bouverie Street and continue to for about 200 metres until you get to city centre will cost approximately £4.00 one way. Some useful telephone At only 45 minutes or so by train, Liverpool (Central Train Station) is easily with around 50 stalls and market-type shops, to the Manchester Arndale, the junction with Garden Lane. One Stop is situated just to your right. The numbers are: accessible from Chester. The city has benefi ted from extensive regeneration the UK’s largest inner-city shopping centre with over 240 stores. Designer opening hours for One Stop are Mon to Sun 07:00 – 11:00. labels can be found on King Street and around St Ann’s Square and Abbey 01244 344 344 as part of Capital of Culture 2008 and offers plenty of choice for some retail Exchange Square. A number of department stores are also in this area Radio 01244 372 372 therapy. The newly opened Liverpool ONE shopping centre houses more such as Selfridges and Harvey Nichols. The Printworks entertainment King Kabs 01244 34 34 34 than 160 high street stores, independent boutiques, cafes and restaurants. In close vicinity to the Central train station are Church Street and Clayton complex is located just off Exchange Square, with a range of restaurants Other services: Square Shopping Centre both accommodating an array of high street and bars there is something on offer both day and night. The majority of the banks in Chester city centre are located on the main retailers. The Cavern Walks shopping complex and Met Quarter both The Manchester Evening News Arena also attracts popular acts; shopping street, Eastgate Street leading to Foregate Street. NatWest, offer a wide selection of designer outlets such as Vivienne Westwood and Greenday, Beyonce and James Morrison are due to appear in late Royal Bank of Scotland, Nationwide, Abbey National, Lloyds TSB, Alliance Cricket, Armani and Diesel. 2009. For more information and details of upcoming events visit and Leicester and HSBC all have branches here. The Co-operative Bank, www.men-arena.com/events Halifax and Barclays are all situated near the Cathedral. A world heritage water front setting, the Albert Dock houses many award winning visitor attractions including Tate Liverpool, the famous Beatles Story For maps and more local information, please visit the Information Point Other free cash machines are available in the Students’ Union Building and Merseyside Maritime Museum. The largest group of Grade I listed in Binks during Induction Week. Also, please refer to the Students’ and at One Stop, Garden Lane, Morrisons and Tesco (Hartford Way and buildings in the UK also offers a great selection of bars and restaurants and Union Handbook for more information and handy hints on leisure and Frodsham Square). Please see above for directions. a wealth of independent shops. entertainment facilities in Chester.

www.chester.ac.uk [email protected] 70 71

Useful Telephone Numbers Chester Map

Main University Reception ...... 01244 511000 CITY SERVICES (continued) LOCAL & REGIONAL SERVICES (continued) CAMPUS SERVICES Chester Police Station ...... 01244 350222 Manchester Evening News Arena: www.men-arena.com/index.php Academic Department Contacts please see the Academic Programme Information www.cheshire.police.uk Manchester Tourist Information: www.visitmanchester.com Section, pages 26-29. Chester Tourist Information ...... 01244 402111 Telford’s Warehouse: www.telfordswarehousechester.com Accommodation Offi ce...... 01244 51 3000/3001/3002 www.visitchester.com Tenpin (Greyhound Retail Park/Cheshire Oaks): www.tenpin.co.uk Admissions (Undergraduate) ...... 01244 511000 Citizens’ Advice Bureau ...... 0844 826 9690 Vue (Cheshire Oaks): www.myvue.com Careers and Employability ...... 01244 513066 www.citizensadvice.org.uk Catering Services ...... 01244 513074 Countess of Chester Hospital ...... 01244 365000 GENERAL CONTACTS Cleaning Services ...... 01244 513284 www.coch.org/absolute/en/index.aspx Facilities Helpdesk (Maintenance Requests)...... 01244 512200 16 – 25 Railcard ...... 08448 714 036 www.16-25railcard.co.uk Finance ...... 01244 512071 Garden Lane Medical Centre ...... 01244 320513 Fitness Centre...... 01244 513452 www.gardenlanemedicalcentre.co.uk Directory Enquiries ...... 118500 Learning and Enterprise Centre ...... 01244 220404 Job Centre Plus ...... 01244 357500 www.118500.com Learning Information Services Helpdesk (Computer www.jobcentreplus.gov.uk/JCP/index.html Endsleigh: Student Insurance...... 0800 028 3571 Support and Assistance) ...... 01244 511234 Local Taxis ...... 01244 372372 / 01244 343434 www.endsleigh.co.uk/student-possessions.html Learning Resources Centre (Seaborne Library) ...... 01244 511234 Liverpool Airport ...... 0870 7508484 Learning Support Services ...... 01244 513319 Northgate Arena ...... 01244 380444 www.cadsart.co.uk www.liverpoolairport.com Nursery please contact Student Support and Guidance ...... 01244 511550 Megabus...... 08705 50 50 50 Porters & Security...... 01244 511541 Northgate Dental Health ...... 01244 372888 www.megabus.com/uk/index.php (Including Emergency and Out of Hours Maintenance Requests) www.northgatedentalhealth.com Manchester Airport ...... 0161 489 3000 Student Development...... 01244 511552 Northgate Village Surgery ...... 01244 390396 www.manchesterairport.co.uk Student Support and Guidance ...... 01244 511550 northgatesurgery.co.uk Including Student Welfare, Disability Support and NHS Direct ...... 0845 4647 Samaritans ...... 01244 377999 Counselling Services www.nhsdirect.nhs.uk www.samaritans.org Students’ Union ...... 01244 513399 National Express Coaches ...... 0870 5808080 Students’ Union Bar ...... 01244 511555 www.nationalexpress.com/home.aspx LOCAL & REGIONAL SERVICES University Chaplain ...... 01244 513083 National Rail General Enquiries...... 0845 7484950 Alexander’s Jazz Bar: www.alexanderslive.com University Music Society please email [email protected] www.nationalrail.co.uk University Proctor ...... 01244 511559 Blue Planet Aquarium: www.blueplanetaquarium.com Plusbus: www.plusbus.info/ CITY SERVICES Cheshire Oaks: www.cheshireoaksdesigneroutlet.com/consumer.asp Student Loan Company ...... 0800 405010 Cheshire Bus Information 01244 602666 www.cheshirewestandchester.gov.uk/ www.coliseum-leisure.co.uk www.slc.co.uk Guide Design: Stuart Grant (Marketing, Recruitment and Admissions) build_section/transport_build/public_transport/bus/bus_service_timetables.aspx Chester Festivals: www.chesterfestivals.co.uk TV Licence Offi ce ...... 0870 2416468 © University of Chester 2009 www.tvlicensing.co.uk Cheshire West and Chester Council...... 0300 123 8123 Chester Quasar: www.laneleisure.co.uk/Quasar/index.html The information contained in this guide is intended for guidance only. Further www.cheshirewestandchester.gov.uk Travelline ...... 0871 200 2233 Chester Zoo: www.chesterzoo.org and more specifi c information can be obtained by directly contacting the Chester Charisma Card Helpline ...... 01244 402430 www.traveline.org.uk/index.htm University of Chester Registry Services or individual academic departments. www.chester-charisma.com Cineworld (Greyhound Retail Park): www.cineworld.co.uk Transport Direct: www.transportdirect.info The University of Chester reserves the right to amend information – including Chester Library ...... 01244 977380 Echo Arena Liverpool: www.accliverpool.com/venue/arena/index.asp UCAS ...... 0871 468 0468 programme information, stucture, content and duration – without prior notice, www.cheshire.gov.uk/Library/library.htm?id=16 Liverpool Tourist Information: www.visitliverpool.com www.ucas.ac.uk and cannot accept liability for any loss resulting from any such changes.

www.chester.ac.uk [email protected]