Non-Binary Transgender Subjectivities and the Internet
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Pega Customer Service Reference Guide Iii
Pega Customer Service 7.1.4 Version REFERENCE GUIDE © Copyright 2015 Pegasystems Inc., Cambridge, MA All rights reserved. Trademarks For Pegasystems Inc. trademarks and registered trademarks, all rights reserved. Other brand or product names are trademarks of their respective holders. Consult the 718ThirdPartyLicense.pdf file on the installation media for information about the software delivered with the product. Notices This publication describes and/or represents products and services of Pegasystems Inc. It may contain trade secrets and proprietary information that are protected by various federal, state, and international laws, and distributed under licenses restricting their use, copying, modification, distribution, or transmittal in any form without prior written authorization of Pegasystems Inc. This publication is current as of the date of publication only. Changes to the publication may be made from time to time at the discretion of Pegasystems Inc. This publication remains the property of Pegasystems Inc. and must be returned to it upon request. This publication does not imply any commitment to offer or deliver the products or services described herein. This publication may include references to Pegasystems Inc. product features that have not been licensed by you or your company. If you have questions about whether a particular capability is included in your installation, please consult your Pegasystems Inc. services consultant. Although Pegasystems Inc. strives for accuracy in its publications, any publication may contain inaccuracies or typographical errors, as well as technical inaccuracies. Pegasystems Inc. may make improvements and/or changes to the publication at any time. Any references in this publication to non-Pegasystems websites are provided for convenience only and do not serve as an endorsement of these websites. -
The Limits of Commercialized Censorship in China
The Limits of Commercialized Censorship in China Blake Miller∗ September 27, 2018 Abstract Despite massive investment in China's censorship program, internet platforms in China are rife with criticisms of the government and content that seeks to organize opposition to the ruling Communist Party. Past works have attributed this \open- ness" to deliberate government strategy or lack of capacity. Most, however, do not consider the role of private social media companies, to whom the state delegates information controls. I suggest that the apparent incompleteness of censorship is largely a result of principal-agent problems that arise due to misaligned incentives of government principals and private media company agents. Using a custom dataset of annotated leaked documents from a social media company, Sina Weibo, I find that 16% of directives from the government are disobeyed by Sina Weibo and that disobedience is driven by Sina's concerns about censoring more strictly than com- petitor Tencent. I also find that the fragmentation inherent in the Chinese political system exacerbates this principal agent problem. I demonstrate this by retrieving actual censored content from large databases of hundreds of millions of Sina Weibo posts and measuring the performance of Sina Weibo's censorship employees across a range of events. This paper contributes to our understanding of media control in China by uncovering how market competition can lead media companies to push back against state directives and increase space for counterhegemonic discourse. ∗Postdoctoral Fellow, Program in Quantitative Social Science, Dartmouth College, Silsby Hall, Hanover, NH 03755 (E-mail: [email protected]). 1 Introduction Why do scathing criticisms, allegations of government corruption, and content about collective action make it past the censors in China? Past works have theorized that regime strategies or state-society conflicts are the reason for incomplete censorship. -
Microblogging Tool That Allows Users to Post Brief, 140-Character Messages -- Called "Tweets" -- and Follow Other Users' Activities
MICRO-BLOGGING AND PERFORMANCE APPS AND SITES Instagram lets users snap, edit, and share photos and 15-second videos, either publicly or with a private network of followers. It unites the most popular features of social media sites: sharing, seeing, and commenting on photos. It also lets you apply fun filters and effects to your photos, making them look high-quality and artistic. What parents need to know • Teens are on the lookout for "likes." Similar to the way they use Facebook, teens may measure the "success" of their photos -- even their self-worth -- by the number of likes or comments they receive. Posting a photo or video can be problematic if teens are posting to validate their popularity. • Public photos are the default. Photos and videos shared on Instagram are public unless privacy settings are adjusted. Hashtags and location information can make photos even more visible to communities beyond a teen's followers if his or her account is public. • Private messaging is now an option. Instagram Direct allows users to send "private messages" to up to 15 mutual friends. These pictures don't show up on their public feeds. Although there's nothing wrong with group chats, kids may be more likely to share inappropriate stuff with their inner circles. Tumblr is like a cross between a blog and Twitter: It's a streaming scrapbook of text, photos, and/or videos and audio clips. Users create and follow short blogs, or "tumblogs," that can be seen by anyone online (if made public). Many teens have tumblogs for personal use: sharing photos, videos, musings, and things they find funny with their friends. -
11 Sites and Apps Kids Are Heading to After Facebook Remember
11 Sites and Apps Kids Are Heading to After Facebook Remember MySpace? Not so long ago, practically every teen in the world was on it –- and then many left for Facebook. Now, as Facebook's popularity among teens is starting to wane, you might be wondering what the new "it" social network is. But the days of a one-stop shop for all social networking needs are over. Instead, teens are dividing their attention between an array of apps. You don't need to know the ins and outs of every app and site that's "hot" right now (and frankly, if you did, they wouldn't be trendy anymore). But knowing the basics -- what they are, why they're popular, and the problems that can crop up when they're not used responsibly. 11 Social Media Tools Parents Need to Know About Now Twitter Instagram Snapchat Tumblr Google+ Vine Wanelo Kik Messenger Ooovoo Pheed Ask.fm 1. Twitter is a microblogging site that allows users to post brief, 140-character messages -- called "tweets" -- and follow other users' activities. Why it's popular Teens like using it to share quick tidbits about their lives with friends. What parents need to know Public tweets are the norm for teens. Though you can choose to keep your tweets private, most teens report having public accounts. Updates appear immediately. Even though you can remove tweets, your followers can still read what you wrote until it's gone. This can get kids in trouble if they say something in the heat of the moment. -
Building Relatedness Through Hashtags: Social
BUILDING RELATEDNESS THROUGH HASHTAGS: SOCIAL INFLUENCE AND MOTIVATION WITHIN SOCIAL MEDIA-BASED ONLINE DISCUSSION FORUMS by LUCAS JOHN JENSEN (Under the Direction of Lloyd Rieber) ABSTRACT With the rise of online education, instructors are searching for ways to motivate students to engage in meaningful discussions with one another online and build a sense of community in the digital classroom. This study explores how student motivation is affected when social media tools are used as a substitute for traditional online discussion forums hosted in Learning Management Systems. The main research question for this study was as follows: What factors influence student motivation in a hashtag-based discussion forum? To investigate this question, the following subquestions guided the research: a. How do participants engage in the hashtag discussion assignment? b. What motivational and social influence factors affect participants' activity when they post to the Twitter hashtag? c. How do previous experience with and attitudes toward social media and online discussion forums affect participant motivation in the hashtag-based discussion forum? Drawing on the motivational theories of Self-Determination Theory and Social Influence Theory, as well as the concept of Personal Learning Environments, it was expected that online learners would be more motivated to participate in online discussions if they felt a sense of autonomy over the discussion, and if the discussion took place in an environment similar to the social media environment they experience in their personal lives. Participants in the course were undergraduate students in an educational technology course at a large Southeastern public university. Surveys were administered at the beginning and end of the semester to determine the participants’ patterns of technology and social media usage, attitudes toward social media and online discussion forums, and to determine motivation levels and social influence factors. -
Technical Design of Open Social Web for Crowdsourced Democracy
Project no. 610349 D-CENT Decentralised Citizens ENgagement Technologies Specific Targeted Research Project Collective Awareness Platforms D4.3 Technical Design of Open Social Web for Crowdsourced Democracy Version Number: 1 Lead beneficiary: OKF Due Date: 31 October 2014 Author(s): Pablo Aragón, Francesca Bria, Primavera de Filippi, Harry Halpin, Jaakko Korhonen, David Laniado, Smári McCarthy, Javier Toret Medina, Sander van der Waal Editors and reviewers: Robert Bjarnason, Joonas Pekkanen, Denis Roio, Guido Vilariño Dissemination level: PU Public X PP Restricted to other programme participants (including the Commission Services) RE Restricted to a group specified by the consortium (including the Commission Services) CO Confidential, only for members of the consortium (including the Commission Services) Approved by: Francesca Bria Date: 31 October 2014 This report is currently awaiting approval from the EC and cannot be not considered to be a final version. FP7 – CAPS - 2013 D-CENT D4.3 Technical Design of Open Social Web for Crowdsourced Democracy Contents 1 Executive Summary ........................................................................................................................................................ 6 Description of the D-CENT Open Democracy pilots ............................................................................................. 8 Description of the lean development process .......................................................................................................... 10 Hypotheses statements -
Social Media Advertising Response and Its Effectiveness: Case of South Asian Teenage Customers by Mohammad Mazibar Rahman & Md
Global Journal of Management and Business Research: E Marketing Volume 18 Issue 4 Version 1.0 Year 2018 Type: Double Blind Peer Reviewed International Research Journal Publisher: Global Journals Online ISSN: 2249-4588 & Print ISSN: 0975-5853 Social Media Advertising Response and its Effectiveness: Case of South Asian Teenage Customers By Mohammad Mazibar Rahman & Md. Mamunar Rashid Hajee Mohammad Danesh Science and Technology University Abstract- Social media, a new dimension of marketing promotion mix, has made it possible for users to express their views about the companies, as well as their advertising. The purpose of this study was to test four hypotheses regarding the effects of young social media users’ attitude, behavioral response, and purchasing intention toward social media advertising in South Asian perspective. The study selected four popular social networking sites such as Facebook, Twitter, YouTube and Google Plus which indicated the highest Asian visitor and surveyed with a structured questionnaire, asking respondents to mention their attitudinal views and responses about social media and social media advertising. The result identifies variation in predictors of users’ buying decision and provides some indications for using and developing social media platform for advertisement in the developing country and describes how to reach more user response in a regular time frame with the ultimate success of purchasing goal. Keywords: social media, social media advertising, attitude, behavioral responses, and purchase intention. GJMBR-E Classification: JEL Code: M37 SocialMediaAdvertisingResponseanditsEffectivenessCaseofSouthAsianTeenageCustomers Strictly as per the compliance and regulations of: © 2018. Mohammad Mazibar Rahman & Md. Mamunar Rashid. This is a research/review paper, distributed under the terms of the Creative Commons Attribution-Noncommercial 3.0 Unported License http://creativecommons.org/licenses/by-nc/3.0/), permitting all non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited. -
Social Media Advice for Teachers and Parents
11 Sites and Apps Kids Are Heading to After Facebook Kelly Schryver Senior Content Specialist at Common Sense Media Advice for teachers and parents Kelly Schryver talks about the use of social networking sites by teenagers, but the use of some sites by younger children is becoming more common... Teachers and parents of all aged children need to be mindful of their use of social media. Remember MySpace? Not so long ago, practically every teen in the world was on it –- and then many left for Facebook. Now, as Facebook's popularity is starting to wane, you might be wondering what the new "it" social network is. But the days of a one-stop shop for all social networking needs are over. Instead, teens are dividing their attention between an array of apps and tools that let them write, share, video chat, and even shop for the latest trends. You don't need to know the ins and outs of every app and site that's "hot" right now (and frankly, if you did, they wouldn't be trendy anymore). But knowing the basics -- what they are, why they're popular, and the problems that can crop up when they're not used responsibly -- can make the difference between a positive and negative experience for your students. 11 Social Media Tools Parents and Teachers Need to Know About Now Ctrl+Click below to go direct to information about the social networking site you are interested in. Twitter Instagram Snapchat Tumblr Google+ Vine Wanelo Kik Messenger Ooovoo Pheed Ask.fm 1. -
Tumblr Evaluation
Content and Usability Report Autum Hosler English 420 Final Project Professor Daniel Tripp Penn State University table of contents. introduction.! 1 accessibility.! 2 tutorials.! 2 help page.! 3 usability.! 6 posts editor layout.! 6 messages.! 7 notifications.! 8 tracked tags.! 8 tag character limit.! 9 additional suggestions.! 10 dashboard customization.! 10 blacklisting.! 11 tag features.! 11 replies.! 12 chat.! 12 conclusion.! 13 Tumblr Content and Usability Report! i introduction. At the request of Mr. Karp, CEO of Tumblr, Inc., this report examines tumblr.com. Specifically, it seeks to assess the usability, accessibility, and design of the website from the standpoint of both new and everyday users. It also makes suggestions as to possible improvements for the website in order to make it easier and more enjoyable for its users. This report observes that several changes have recently been made to the layout of tumblr.com which are actually detrimental to its functionality, while other features that should be changed have been left untouched. Overall, this report recommends that several changes be made to the layout and design of tumblr.com in order to improve its functionality for its users. This report will address three main areas of concern pertaining to tumblr.com. The first topic addressed will be accessibility. This category will assess the ease with which a new tumblr user can navigate and learn the site and make suggestions as to how tumblr can become more accessible to potential new users. The second topic addressed will be usability. This category will assess the main features of the tumblr website that are used most frequently by regular users and make suggestions as to how to improve these features for easier use. -
Arxiv:1403.5206V2 [Cs.SI] 30 Jul 2014
What is Tumblr: A Statistical Overview and Comparison Yi Chang‡, Lei Tang§, Yoshiyuki Inagaki† and Yan Liu‡ † Yahoo Labs, Sunnyvale, CA 94089, USA § @WalmartLabs, San Bruno, CA 94066, USA ‡ University of Southern California, Los Angeles, CA 90089 [email protected],[email protected], [email protected],[email protected] Abstract Traditional blogging sites, such as Blogspot6 and Living- Social7, have high quality content but little social interac- Tumblr, as one of the most popular microblogging platforms, tions. Nardi et al. (Nardi et al. 2004) investigated blogging has gained momentum recently. It is reported to have 166.4 as a form of personal communication and expression, and millions of users and 73.4 billions of posts by January 2014. showed that the vast majority of blog posts are written by While many articles about Tumblr have been published in ordinarypeople with a small audience. On the contrary, pop- major press, there is not much scholar work so far. In this pa- 8 per, we provide some pioneer analysis on Tumblr from a va- ular social networking sites like Facebook , have richer so- riety of aspects. We study the social network structure among cial interactions, but lower quality content comparing with Tumblr users, analyze its user generated content, and describe blogosphere. Since most social interactions are either un- reblogging patterns to analyze its user behavior. We aim to published or less meaningful for the majority of public audi- provide a comprehensive statistical overview of Tumblr and ence, it is natural for Facebook users to form different com- compare it with other popular social services, including blo- munities or social circles. -
Publics and Protest on the Tumblr Dashboard by Michael Turner BA
Structures of Participation and Contestation: Publics and Protest on the Tumblr Dashboard by Michael Turner B.A. in Anthropology, May 2013, American University A Thesis Submitted to The Faculty of The Columbian College of Arts and Sciences of The George Washington University in partial fulfillment of the requirements for the degree of Master of Arts January 31, 2016 Thesis directed by Roy Richard Grinker Professor of Anthropology, International Affairs, and Human Sciences Abstract Structures of Participation and Contestation: Publics and Protest on the Tumblr Dashboard This project investigates the way that larger power structures and highly specific site architectures affect voices of contestation through a situated ethnographic study of the #BlackLivesMatter movement on Tumblr. Rather than a comprehensive study, this project looks at how protesters may utilize high media and social network literacy to strategically make their voices heard by seemingly isolated and uninvolved users. Rather than ignorant to the structures around them, the specifics of these choices or e-tactics demonstrate a degree of awareness by protesters of larger cultural forces that may limit or constrain their ability to be heard. Through this lens, this thesis compares the role of Tumblr and other social sites as arenas for democratic dialogue and the insertion of previously marginalized peoples and narratives. The use of blogs by #BlackLivesMatter protesters and other counter-hegemonic movements as a realm for civic journalism and “counter media-errorism” is also analyzed. Ultimately, this project shows a clear need for further ethnographic study on the particulars of Internet and information and communication technology structures and how activists pursue social change within these structures. -
Forbidden Feeds: Government Controls on Social Media in China
FORBIDDEN FEEDS Government Controls on Social Media in China 1 FORBIDDEN FEEDS Government Controls on Social Media in China March 13, 2018 © 2018 PEN America. All rights reserved. PEN America stands at the intersection of literature and hu- man rights to protect open expression in the United States and worldwide. We champion the freedom to write, recognizing the power of the word to transform the world. Our mission is to unite writers and their allies to celebrate creative expression and defend the liberties that make it possible. Founded in 1922, PEN America is the largest of more than 100 centers of PEN International. Our strength is in our membership—a nationwide community of more than 7,000 novelists, journalists, poets, es- sayists, playwrights, editors, publishers, translators, agents, and other writing professionals. For more information, visit pen.org. Cover Illustration: Badiucao CONTENTS EXECUTIVE SUMMARY 4 INTRODUCTION : AN UNFULFILLED PROMISE 7 OUTLINE AND METHODOLOGY 10 KEY FINDINGS 11 SECTION I : AN OVERVIEW OF THE SYSTEM OF SOCIAL MEDIA CENSORSHIP 12 The Prevalence of Social Media Usage in China 12 Digital Rights—Including the Right to Free Expression—Under International Law 14 China’s Control of Online Expression: A Historical Perspective 15 State Control over Social Media: Policy 17 State Control over Social Media: Recent Laws and Regulations 18 SECTION II: SOCIAL MEDIA CENSORSHIP IN PRACTICE 24 A Typology of Censored Topics 24 The Corporate Responsibility to Censor its Users 29 The Mechanics of Censorship 32 Tibet and