Important Changes to Baggage Allowances for Oneworld Emerald Members

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Important changes to baggage allowances for oneworld Emerald members From Friday 1 February 2013, all oneworld Emerald members will be entitled to one additional checked bag when travelling on Qantas marketed (QF flight number) and operated flights on the Qantas international network (or a domestic flight that is part of an international ticket where the stop is less than 24 hours). Who are oneworld Emerald members? Qantas Frequent Flyer Platinum and Platinum One members Airberlin topbonus Platinum members American Airlines Executive Platinum British Airways Gold Cathay Pacific Diamond Finnair Platinum Iberia Plus Platinum Japan Airlines JGC Premier and JMB Diamond LAN Comodoro Malaysian Airlines Platinum Royal Jordanian Platinum S7 Platinum What are the Qantas international checked baggage allowances? Travel Qantas ticketed Qantas ticketed New checked New checked How does the class checked checked baggage baggage new checked baggage baggage allowance for allowance for baggage allowance allowance oneworld oneworld allowance (except to/from to/from the Emerald Emerald impact the Americas) Americas members members QantasFrequent (except to/from to/from the Flyer Platinum the Americas) Americas and Platinum One members travelling on Qantas? Economy 1 piece at 23kg 2 pieces at 23kg 2 pieces at 23kg 3 pieces at 23kg 3 pieces at 32kg (no change) Premium 2 pieces at 23kg 2 pieces at 23kg 3 pieces at 23kg 3 pieces at 23kg 3 pieces at 32kg Economy (no change) Business/ 3 pieces at 32kg 3 pieces at 32kg 4 pieces at 32kg 4 pieces at 32kg 4 pieces at 32kg First (increase on previous allowance) How will Airports employees put these extra allowances through the check-in system? The check-in system will automatically calculate and apply the extra allowance. How will Airports employees know if a customer is a oneworld Emerald member? The customer’s oneworld Emerald status will appear on their booking during the check-in process. Will these baggage allowances be displayed on customers’ tickets? Additional Qantas Frequent Flyer and oneworld Emerald member checked baggage allowances are not displayed on a customer’s ticket, only the ticketed checked baggage allowance for the cabin of travel is shown. Issued by Internal Communication - 31 January 2013 For your information, please be aware oneworld airlines that have a weight system will be offering oneworld Emerald members travelling on oneworld marketed and operated flights on international tickets an extra 20 kilograms above their ticketed checked baggage allowance for the cabin they are travelling in. These changes are designed to encourage loyalty members to book their travel on the oneworld network and provide a more seamless customer experience as customers move between oneworld carriers. Please note that as a result of the Qantas and Emirates partnership, which is subject to government and regulatory approvals, Qantas’ baggage policy may change. Page 2 of 2 .

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