Delta Airlines Baggage Policy Domestic Flights
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Baggage Regulations for the Matmid Club Members
Baggage Regulations for the Matmid Club members Following the introduction of new Economy Class fare tickets to EL AL destinations in Europe, several changes and updates will be made in Baggage Regulations for the Matmid Club members. The changes and updates will apply to flight departures as of October 15, 2018. Sale of the new ticket types will begin April 30, 2018. Matmid members are entitled to utilize their rights according to the conditions in effect today, for flights until October 14, 2018. The allowance for hand luggage in the passenger cabin to EL AL destinations in Europe only: Tier Lite Classic Flex Matmid (TL) - as for general Hand luggage x 1 (8kg) Hand luggage x 1 (8kg) Hand luggage x 2 population A total of up to 12 kg Silver (SL) Hand luggage x 1 (8kg) Hand luggage x 1 (8kg) Hand luggage x 2 A total of up to 12 kg Gold (GL) Hand luggage x 1 (8kg) Hand luggage x 2 Hand luggage x 2 A total of up to 12 kg A total of up to 12 kg Platinum (PL) Hand luggage x 1 (8kg) Hand luggage x 2 Hand luggage x 2 A total of up to 12 kg A total of up to 12 kg Top Platinum (TP) Hand luggage x 1 (8kg) Hand luggage x 2 Hand luggage x 2 A total of up to 12 kg A total of up to 12 kg Checked Baggage benefit with Matmid Club Points to EL AL destinations in Europe only: Tier Lite Classic Flex Matmid (TL) - as for general With payment Checked Baggage x Checked Baggage x population for money/points: 1 (23 kg) 1 (23 kg) Checked Baggage x 1 (23 kg) Silver (SL) With payment Checked Baggage x Checked Baggage x for money/points: 2 (23 kg) 2 (23 kg) Checked -
Airline Industry and Generation Z (Case of Croatia Airlines)
AIRLINE INDUSTRY AND GENERATION Z (CASE OF CROATIA AIRLINES) Vuković, Tena Undergraduate thesis / Završni rad 2020 Degree Grantor / Ustanova koja je dodijelila akademski / stručni stupanj: RIT Croatia / RIT Croatia Permanent link / Trajna poveznica: https://urn.nsk.hr/urn:nbn:hr:229:928395 Rights / Prava: In copyright Download date / Datum preuzimanja: 2021-09-26 Repository / Repozitorij: RIT Croatia Digital repository - Rochester Institute of Technology RIT Croatia AIRLINE INDUSTRY AND GENERATION Z (CASE OF CROATIA AIRLINES) Tena Vuković Mentor: Joseph Kevin Walker Senior Capstone Project Hospitality and Tourism Management Dubrovnik, 2020 Abstract This research effort addressed a number of issues associated with Gen Z fliers: how do they perceive various elements of the flying experience and are they satisfied with the flying experience provided by Croatian Airlines, an airline employing a hybrid airline business model. Kano and SERVQUAL models were combined to determine the meaning of flying elements and a SERVQUAL evaluation determined Gen Z’s satisfaction with Croatian Airlines. The results indicated that when considering flying elements some differences exist between more frequent and infrequent fliers, with more frequent fliers expecting more from airlines. The results also suggest that Gen Z is largely satisfied with Croatian Airline’s offer with specific areas of improvement possible. Key words: full - service carrier, low - cost carrier, hybrid airline, Generation Z, customer satisfaction, service quality 2 Passenger Airline Industry: Overview The airline industry has always been dynamic. In the last two decades, the driving factors of the development in the industry were technological progresses and market liberalisations (Wittmer & Bieger, 2011). However, other factors, such as organizational structure, finance, competition and consumer demand continue to affect the air transportation system as well (Tam & Hansman, 2003). -
General Air Transportation Conditions for the Carriage of Passengers and Baggage Jetsmart Airlines
GENERAL AIR TRANSPORTATION CONDITIONS FOR THE CARRIAGE OF PASSENGERS AND BAGGAGE JETSMART AIRLINES The following General Air Transportation Conditions for the Carriage of Passengers and Baggage (hereinafter the "General Conditions") shall apply to all national and international air transport services carried out by JetSMART Airlines, and for all legal purposes are understood to be incorporated in the Airline Ticket which defines the rights and obligations of JetSMART Airlines as Carrier and its passengers. I. DEFINITIONS. - For the purposes of these General Conditions, each term described below will be understood as follows: "Ticket" or "Airline Ticket" represents the group of documents that establish the terms and conditions of the air transportation and baggage control contract (where applicable), whether issued manually, electronically or by any equivalent means and which are found in all or some of the following documents: (i) the current General Conditions; (ii) the magnetically recorded electronic ticket; (iii) the Special Conditions applicable to the contracted transport, the fare paid by the passenger and other optional services purchased with the ticket; (iv) the receipt of the purchase operation issued by the Company; (v) the Boarding Card or Boarding Pass; and, (vi) any communications and booking fees approved by aviation authorities in countries that require it. “General Conditions”, refer to the conditions that determine the air transport contract between JetSMART Airlines and the Passenger. “International Convention(s)”, refers to any of the following instruments, as applicable: (i) Convention for the Unification of Certain Rules Relating to International Carriage by Air, signed in Warsaw on October 12th, 1929 (commonly known as the Warsaw Convention), and subsequent modifications; and (ii) the Convention for the Unification of Certain Rules for International Carriage by Air, signed in Montreal, Canada, on May 18, 1999 (commonly known as the Montreal Convention); and, (iii) Decision 619 of the Andean Community. -
United-2016-2021.Pdf
27010_Contract_JCBA-FA_v10-cover.pdf 1 4/5/17 7:41 AM 2016 – 2021 Flight Attendant Agreement Association of Flight Attendants – CWA 27010_Contract_JCBA-FA_v10-cover.indd170326_L01_CRV.indd 1 1 3/31/174/5/17 7:533:59 AMPM TABLE OF CONTENTS Section 1 Recognition, Successorship and Mergers . 1 Section 2 Definitions . 4 Section 3 General . 10 Section 4 Compensation . 28 Section 5 Expenses, Transportation and Lodging . 36 Section 6 Minimum Pay and Credit, Hours of Service, and Contractual Legalities . 42 Section 7 Scheduling . 56 Section 8 Reserve Scheduling Procedures . 88 Section 9 Special Qualification Flight Attendants . 107 Section 10 AMC Operation . .116 Section 11 Training & General Meetings . 120 Section 12 Vacations . 125 Section 13 Sick Leave . 136 Section 14 Seniority . 143 Section 15 Leaves of Absence . 146 Section 16 Job Share and Partnership Flying Programs . 158 Section 17 Filling of Vacancies . 164 Section 18 Reduction in Personnel . .171 Section 19 Safety, Health and Security . .176 Section 20 Medical Examinations . 180 Section 21 Alcohol and Drug Testing . 183 Section 22 Personnel Files . 190 Section 23 Investigations & Grievances . 193 Section 24 System Board of Adjustment . 206 Section 25 Uniforms . 211 Section 26 Moving Expenses . 215 Section 27 Missing, Interned, Hostage or Prisoner of War . 217 Section 28 Commuter Program . 219 Section 29 Benefits . 223 Section 30 Union Activities . 265 Section 31 Union Security and Check-Off . 273 Section 32 Duration . 278 i LETTERS OF AGREEMENT LOA 1 20 Year Passes . 280 LOA 2 767 Crew Rest . 283 LOA 3 787 – 777 Aircraft Exchange . 285 LOA 4 AFA PAC Letter . 287 LOA 5 AFA Staff Travel . -
United Airlines Holdings Annual Report 2021
United Airlines Holdings Annual Report 2021 Form 10-K (NASDAQ:UAL) Published: March 1st, 2021 PDF generated by stocklight.com UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 10-K ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2020 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission Exact Name of Registrant as Specified in its Charter, State of I.R.S. Employer File Number Principal Executive Office Address and Telephone Incorporation Identification No. Number 001-06033 United Airlines Holdings, Inc. Delaware 36-2675207 233 South Wacker Chicago, Illinois Drive, 60606 (872) 825-4000 001-10323 United Airlines, Inc. Delaware 74-2099724 233 South Wacker Chicago, Illinois Drive, 60606 (872) 825-4000 Securities registered pursuant to Section 12(b) of the Act: Title of Each Class Trading Symbol Name of Each Exchange on Which Registered United Airlines Holdings, Inc. Common Stock, $0.01 par value UAL The Nasdaq Stock Market LLC Preferred Stock Purchase Rights The Nasdaq Stock Market LLC United Airlines, Inc. None None None Securities registered pursuant to Section 12(g) of the Act: United Airlines Holdings, Inc. None United Airlines, Inc. None Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act United Airlines Holdings, Inc. Yes ☒ No ☐ United Airlines, Inc. Yes ☒ No ☐ Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. -
Aviation Law Review
Aviation Law Review Sixth Edition Editor Sean Gates lawreviews © 2018 Law Business Research Ltd Aviation law Review Sixth Edition Reproduced with permission from Law Business Research Ltd This article was first published in August 2018 For further information please contact [email protected] Editor Sean Gates lawreviews © 2018 Law Business Research Ltd PUBLISHER Tom Barnes SENIOR BUSINESS DEVELOPMENT MANAGER Nick Barette BUSINESS DEVELOPMENT MANAGERS Thomas Lee, Joel Woods SENIOR ACCOUNT MANAGER Pere Aspinall ACCOUNT MANAGERS Sophie Emberson, Jack Bagnall PRODUCT MARKETING EXECUTIVE Rebecca Mogridge RESEARCHER Keavy Hunnigal-Gaw EDITORIAL COORDINATOR Hannah Higgins HEAD OF PRODUCTION Adam Myers PRODUCTION EDITOR Tessa Brummitt SUBEDITOR Gina Mete CHIEF EXECUTIVE OFFICER Paul Howarth Published in the United Kingdom by Law Business Research Ltd, London 87 Lancaster Road, London, W11 1QQ, UK © 2018 Law Business Research Ltd www.TheLawReviews.co.uk No photocopying: copyright licences do not apply. The information provided in this publication is general and may not apply in a specific situation, nor does it necessarily represent the views of authors’ firms or their clients. Legal advice should always be sought before taking any legal action based on the information provided. The publishers accept no responsibility for any acts or omissions contained herein. Although the information provided is accurate as of July 2018, be advised that this is a developing area. Enquiries concerning reproduction should be sent to Law Business -
Basic Pet Information Travelers Need to Be Aware Of
BASIC PET INFORMATION TRAVELERS NEED TO BE AWARE OF AIRLINES PET PET SIZE AND ASSISTANCE PET EMBARGO RESTRICTED DEADLINE NOTES SPECIFICATION AUTHORIZED PROVIDED TO BREED FOR PET TRAVEL. MEMBER BY DMO SPACE PATRIOT DOMESTIC CATS OR UP TO 150 LBS WITH WHEN AVAILABLE: DMO CURRENTLY NO ENGLISH BULLDOGS PORTCALL MUST AMC IS PRIORITY FOR ALL DOGS ONLY KENNEL. (WEIGHT WILL BOOK MEMBER TO RESTRICTIONS HAVE ACCEPTED BE TURNED SERVICE MEMBERS! EXPRESS CANNOT BE WAIVED) POD (SEA). BEEN GIVEN DUE TO OVER AT A (AMC) 2 PETS PER FAMILY! CLIMATE CONTROLED MINIMUM TO 90 PETS MUST TRAVEL WITH INCABIN LIMITED TO IF ONWARD TRAVEL IS AIR CRAFT. DAYS FROM OWNER! SMALL BREED REQUESTED SEE SPECIFIC FLIGHT MUST FIT IN: COMMERCIAL EMBARGO APPLIES TO WINDOW. ALL PET EXPENSES ARE 20X16X8.5 REGULATIONS ONWARD TRAVEL CHARGED TO MEMBER CATIGORIZED BY THE TOTAL WEIGHT NOTE 7 AMERICAN DOMESTIC CATS OR NO CARRY-ON DMO WILL PROVIDE SHORT NOSED AND PLEASE SEE NOTE 1. ALL PET SPACE IS FLIGHT TIME RESTRICTION TO DOGS ONLY BREED ACCEPTED ITINERARY TO MEMBER MIXED SHORT NOSED AT A FIRST COME 12 HRS NONSTOP. AIRLINES RESTRICTIONS: (TRANS PACIFIC) AND PHONE NUMBER FOR DOGS ARE NOT FIRST SERVE Note 1. AIRLINE RESERVATION PERMITED TO FLY AS BASIS. MAKE SURE YOUR PET HAS A TWO CHECKED PETS DESK FOR PET BOOKING. CHECKED WHEN THE MICROCHIP PET MUST BE OLDER PER TRAVELER. OUTSIDE TEMP. EXCEEDS PETS MUST BE THEN 8 WEEKS 85 DEGREES. RESERVED PRIOR . NOTE 6 PRIOR TO TRAVEL. TO 48HOUR WINDOW TO TRAVEL. DELTA PLEASE SEE BREED PETS ARE NOT DMO WILL LOCK ON DELTA WILL NOT ACCEPT PLEASE SEE NOTE 2. -
Facts & Figures & Figures
OCTOBER 2019 FACTS & FIGURES & FIGURES THE STAR ALLIANCE NETWORK RADAR The Star Alliance network was created in 1997 to better meet the needs of the frequent international traveller. MANAGEMENT INFORMATION Combined Total of the current Star Alliance member airlines: FOR ALLIANCE EXECUTIVES Total revenue: 179.04 BUSD Revenue Passenger 1,739,41 bn Km: Daily departures: More than Annual Passengers: 762,27 m 19,000 Countries served: 195 Number of employees: 431,500 Airports served: Over 1,300 Fleet: 5,013 Lounges: More than 1,000 MEMBER AIRLINES Aegean Airlines is Greece’s largest airline providing at its inception in 1999 until today, full service, premium quality short and medium haul services. In 2013, AEGEAN acquired Olympic Air and through the synergies obtained, network, fleet and passenger numbers expanded fast. The Group welcomed 14m passengers onboard its flights in 2018. The Company has been honored with the Skytrax World Airline award, as the best European regional airline in 2018. This was the 9th time AEGEAN received the relevant award. Among other distinctions, AEGEAN captured the 5th place, in the world's 20 best airlines list (outside the U.S.) in 2018 Readers' Choice Awards survey of Condé Nast Traveler. In June 2018 AEGEAN signed a Purchase Agreement with Airbus, for the order of up to 42 new generation aircraft of the 1 MAY 2019 FACTS & FIGURES A320neo family and plans to place additional orders with lessors for up to 20 new A/C of the A320neo family. For more information please visit www.aegeanair.com. Total revenue: USD 1.10 bn Revenue Passenger Km: 11.92 m Daily departures: 139 Annual Passengers: 7.19 m Countries served: 44 Number of employees: 2,498 Airports served: 134 Joined Star Alliance: June 2010 Fleet size: 49 Aircraft Types: A321 – 200, A320 – 200, A319 – 200 Hub Airport: Athens Airport bases: Thessaloniki, Heraklion, Rhodes, Kalamata, Chania, Larnaka Current as of: 14 MAY 19 Air Canada is Canada's largest domestic and international airline serving nearly 220 airports on six continents. -
International Tariff General Rules Applicable to the Transportation Of
1 Egypt Air International Tariff INTERNATIONAL TARIFF GENERAL RULES APPLICABLE TO THE TRANSPORTATION OF PASSENGERS AND BAGGAGE ____________________________________ Issue DEC 15 2019 2 Egypt Air International Tariff TABLE OF CONTENTS: PAGE RULE 1 - DEFINITIONS………………………………………………………………………………………………………………..3 RULE 5 - APPLICATION OF TARIFF………………………………………………………………………………………………17 RULE 10 – RESERVATION AND SEAT SELECTION…………………………………………………………………………20 RULE 15 – CURRENCY OF PAYMENT………………………………………………………………………………………….27 RULE 20 – TAXES, FEES AND OTHER CHARGES…………………………………………………………………………..29 RULE 25 – TICKETS…………………………………………………………………………………………………………………….29 RULE 30 – FARE BRANDS, CLASSES OF SERVICE AND UPGARDES……………………………………………….32 RULE 35 – PERSONAL DATA ………………………………………………………………………………………………………37 RULE 40 – PASSENGER WITH DISABILITY ………………………………………………………………………………….39 RULE 45 – OXYGEN SERVICE AND PERSONAL OXYGEN CONCENTRATORS………………………………….44 RULE 50 - UNACCOMPANIED MINORS AND INFANTS…………………………………………………………………46 RULE 55 – PETS AND ANIMALS………………………………………………………………………………………………….49 RULE 60 – BAGGAGE…………………………………………………………………………………………………………………56 RULE 61 – INTERLINE BAGGAGE ACCECPTANCE…………………………………………………………………………79 RULE 65 – ADMINSTARIVE FORMALIITES………………………………………………………………………………….82 RULE 70 – CHECK-IN AND BOARDING TIME LIMITS……………………………………………………………………84 RULE 75 – REFUSAL TO TRANSPORT………………………………………………………………………………………….85 RULE 80 – SCHEDULE IRREUGLARITIES……………………………………………………………………………………….90 RULE 85 – VOLUNATRY CHANGES AND REROUTING………………………………………………………………….94 RULE -
BAGGAGE ALLOWANCE for Worldskills Kazan 2019 Participants and Guests
BAGGAGE ALLOWANCE For WorldSkills Kazan 2019 Participants and Guests CONTENTS CONTENTS ........................................................................................................................................................ 2 INTRODUCTION ................................................................................................................................................ 3 INITIAL INFORMATION ..................................................................................................................................... 4 AEROFLOT RUSSIAN AIRLINES ........................................................................................................................ 5 S7 AIRLINES ...................................................................................................................................................... 8 UTAIR COMPANY ............................................................................................................................................. 9 TURKISH AIRLINES ......................................................................................................................................... 12 FINNAIR AIRLINES .......................................................................................................................................... 13 AIR BALTIC ...................................................................................................................................................... 15 CZECH AIRLINES ............................................................................................................................................ -
Five-Star Le Champlain
Voyage aboard the Exclusively Chartered, Small Ship Five-Star Le Champlain May 30 to June 7, 2020 Dear Alumni and Friends: Across the mist-enshrouded peaks and hauntingly beautiful glens of Scotland to the unsurmounted natural beauty of Norway’s mighty fjords, the legacies of Viking and Celtic clans are entwined in each civilizations’ rich cultural traditions and compelling archaeological heritage. This singular, custom-designed itinerary traces the cultural crossroads of Nordic and Scottish civilizations during the best time of year, when the weather is mild and the days are long—a voyage accomplished only aboard a small ship cruising into smaller ports where larger vessels cannot venture. Cruise for seven nights aboard the exclusively chartered, Five-Star Le Champlain, featuring only 92 Suites and Staterooms, each with private balcony. Cruise from dynamic Glasgow to charming Bergen, where rows of colorful, gabled houses on the historic Bryggen waterfront evoke the city’s past. Traverse the lands of the Scottish Highlands where granite mountains loom over emerald pastures and misty expanses of golden bracken and heather. In historic Glencoe, trace the emotive legacy of the famous Clan Donald. Visit the hamlet of Glenfinnan, where the centuries-old Gaelic language is still spoken and its magnificent 21-arch viaduct speaks to Scotland’s engineering prowess. Immerse yourself in the Norse history of the Shetland Islands, a subarctic archipelago with remarkable archaeological sites, including the Bronze Age relics of Jarlshof. View the untamed shorelines, serrated sea stacks and crystal-clear waters of the Orkney Islands and learn more about the islands’ fascinating Neolithic history from renowned archaeology expert Nick Card. -
A Collapsing Banana Industry Dependence, Vulnerability, Insecurity and Uncertainty in Saint Vincent and the Grenadines
A collapsing banana industry Dependence, vulnerability, insecurity and uncertainty in Saint Vincent and the Grenadines Picture from my own collection Masterthesis International Development Studies Wageningen University and Research Centre Renate de Waard 911104923040 22-12-2017 Information A collapsing banana industry: Dependence, vulnerability, insecurity and uncertainty in Saint Vincent and the Grenadines Supervisors: Joost Jongerden (RSO) and Gerard Verschoor (SDC) Student: Renate de Waard, 911104923040 [email protected] Master International Development Studies Sociology of Development and Change 2 Preface After a really long time, my thesis is finally finished. There were many moments wherein I thought I could not do it. It was a long and hard process, and I learned a lot. Not only about doing research, but also about myself. I had never done fieldwork abroad before. My previous research projects in my bachelor and my master consisted of qualitative research with data collected through a number of interviews. I recorded the interviews, transcribed them, linked the data to the theoretical framework and rounded it off with a conclusion and a discussion. Such a process is also not a piece of cake, however I had never imagined how difficult this master thesis research would be: to do fieldwork abroad, in a country I had never been before, with the idea of ‘I will research the local population in an inductive way’. Sure, of course I thought it would be difficult, but I could not have imagined it would be the hardest thing I have ever done. So in the end, I am really happy to be able to present this thesis and I am grateful for this opportunity to learn so much.