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General Air Transportation Conditions for the Carriage of Passengers and Baggage Jetsmart Airlines
GENERAL AIR TRANSPORTATION CONDITIONS FOR THE CARRIAGE OF PASSENGERS AND BAGGAGE JETSMART AIRLINES The following General Air Transportation Conditions for the Carriage of Passengers and Baggage (hereinafter the "General Conditions") shall apply to all national and international air transport services carried out by JetSMART Airlines, and for all legal purposes are understood to be incorporated in the Airline Ticket which defines the rights and obligations of JetSMART Airlines as Carrier and its passengers. I. DEFINITIONS. - For the purposes of these General Conditions, each term described below will be understood as follows: "Ticket" or "Airline Ticket" represents the group of documents that establish the terms and conditions of the air transportation and baggage control contract (where applicable), whether issued manually, electronically or by any equivalent means and which are found in all or some of the following documents: (i) the current General Conditions; (ii) the magnetically recorded electronic ticket; (iii) the Special Conditions applicable to the contracted transport, the fare paid by the passenger and other optional services purchased with the ticket; (iv) the receipt of the purchase operation issued by the Company; (v) the Boarding Card or Boarding Pass; and, (vi) any communications and booking fees approved by aviation authorities in countries that require it. “General Conditions”, refer to the conditions that determine the air transport contract between JetSMART Airlines and the Passenger. “International Convention(s)”, refers to any of the following instruments, as applicable: (i) Convention for the Unification of Certain Rules Relating to International Carriage by Air, signed in Warsaw on October 12th, 1929 (commonly known as the Warsaw Convention), and subsequent modifications; and (ii) the Convention for the Unification of Certain Rules for International Carriage by Air, signed in Montreal, Canada, on May 18, 1999 (commonly known as the Montreal Convention); and, (iii) Decision 619 of the Andean Community. -
Baggage Report 2011
Baggage Report 2011 Specialists in air transport communications and IT solutions Baggage Report 2011 2 SITA Baggage Report 2011 Baggage Report 2011 Preface It has been a difficult year for all those Nonetheless, the air transport industry related to the cost of getting it back to involved in the air transport industry’s responded remarkably well. It is clear its owner. SITA, as the global operator response to the great logistical that improvements in technology, the of the tracking and tracing service for challenge of making sure that over two increasing deployment of baggage lost baggage continues to play its part, billion passengers’ bags get on the sortation systems and IATA’s Baggage innovating and bringing new improved right planes and are delivered to the Improvement Program are having an baggage management solutions to the right carousels in reasonable time for impact on keeping down the numbers market like BagSmart which we have collection by their owners. of bags mishandled. While there was already tested successfully at London a rise in the absolute number of bags Heathrow with the Star Alliance. It will Airlines, airports and ground handlers mishandled, this had to be expected be widely available in 2011 and is the respond to this task with the minimum in the circumstances. However, the first web-based application in the air of fuss but all were put to a severe test long-term trend shows the industry is transport industry that can warn of last year as passenger volumes rose for driving down overall mishandling rates potential baggage mishandlings the first time in two years and nature as it brings knowledge, experience and before they occur. -
Easy-Peasy Self-Service Bag Tagging About 14 Million Easyjet Passengers Flying in and out of Gatwick Airport Choose to Use the Self-Service Bag-Drop System
Company insight > Routes Company insight > Routes Easy-peasy self-service bag tagging About 14 million easyJet passengers flying in and out of Gatwick Airport choose to use the self-service bag-drop system. Considering that the airline introduced it just two and a half years ago, the uptake has been swift. Thomas Doogan, ground-operations customer experience manager at easyJet, speaks about the shift in passenger behaviour and the role eezeetags is playing in the airline’s innovation. client convenience, intends to raise that to 45% by the end of 2017, and to 70% by the end of 2018. There have been major benefits, not least in efficiency, says Doogan. “The perception of our friendliness by customers has increased by 10% and that is in the top two boxes – people who are ‘very satisfied’ and ‘extremely satisfied’.” As airports seek to streamline passenger flow, self-service facilities offer smoother, stress-free operations for travellers. The customers’ praise is attributable to the ground crew’s new-found freedom. Previously, the crew had to training on how to effectively use. These were comparatively “By really understanding each customer, we found the dedicate time and energy to tagging baggage in addition to complex and, therefore, left to the airline staff to apply. best solution for everyone and, therefore, the best overall interacting with customers. Now, its sole focus is greeting “We cannot expect passengers using a modern bag-drop solution for all travellers.” self-service passengers and being on hand to assist those system to apply a bag tag that was designed 40 years ago and While easyJet can lay claim to the title of kick-starter of in need of help to navigate the new system, which doesn’t meant to be applied by a trained agent,” stresses Vrieling. -
International Tariff General Rules Applicable to the Transportation Of
1 Egypt Air International Tariff INTERNATIONAL TARIFF GENERAL RULES APPLICABLE TO THE TRANSPORTATION OF PASSENGERS AND BAGGAGE ____________________________________ Issue DEC 15 2019 2 Egypt Air International Tariff TABLE OF CONTENTS: PAGE RULE 1 - DEFINITIONS………………………………………………………………………………………………………………..3 RULE 5 - APPLICATION OF TARIFF………………………………………………………………………………………………17 RULE 10 – RESERVATION AND SEAT SELECTION…………………………………………………………………………20 RULE 15 – CURRENCY OF PAYMENT………………………………………………………………………………………….27 RULE 20 – TAXES, FEES AND OTHER CHARGES…………………………………………………………………………..29 RULE 25 – TICKETS…………………………………………………………………………………………………………………….29 RULE 30 – FARE BRANDS, CLASSES OF SERVICE AND UPGARDES……………………………………………….32 RULE 35 – PERSONAL DATA ………………………………………………………………………………………………………37 RULE 40 – PASSENGER WITH DISABILITY ………………………………………………………………………………….39 RULE 45 – OXYGEN SERVICE AND PERSONAL OXYGEN CONCENTRATORS………………………………….44 RULE 50 - UNACCOMPANIED MINORS AND INFANTS…………………………………………………………………46 RULE 55 – PETS AND ANIMALS………………………………………………………………………………………………….49 RULE 60 – BAGGAGE…………………………………………………………………………………………………………………56 RULE 61 – INTERLINE BAGGAGE ACCECPTANCE…………………………………………………………………………79 RULE 65 – ADMINSTARIVE FORMALIITES………………………………………………………………………………….82 RULE 70 – CHECK-IN AND BOARDING TIME LIMITS……………………………………………………………………84 RULE 75 – REFUSAL TO TRANSPORT………………………………………………………………………………………….85 RULE 80 – SCHEDULE IRREUGLARITIES……………………………………………………………………………………….90 RULE 85 – VOLUNATRY CHANGES AND REROUTING………………………………………………………………….94 RULE -
BAGGAGE ALLOWANCE for Worldskills Kazan 2019 Participants and Guests
BAGGAGE ALLOWANCE For WorldSkills Kazan 2019 Participants and Guests CONTENTS CONTENTS ........................................................................................................................................................ 2 INTRODUCTION ................................................................................................................................................ 3 INITIAL INFORMATION ..................................................................................................................................... 4 AEROFLOT RUSSIAN AIRLINES ........................................................................................................................ 5 S7 AIRLINES ...................................................................................................................................................... 8 UTAIR COMPANY ............................................................................................................................................. 9 TURKISH AIRLINES ......................................................................................................................................... 12 FINNAIR AIRLINES .......................................................................................................................................... 13 AIR BALTIC ...................................................................................................................................................... 15 CZECH AIRLINES ............................................................................................................................................ -
RFID for Baggage Handling and Tracking
RFID for Baggage Handling and Tracking Whitepaper Author Kristine P. Koldkjær, Lyngsoe Systems EXECUTIVE SUMMARY With potential savings of 20 cents for every 10 cents4 spent on implementing RFID for baggage handling and tracking, now is the time to realize the benefits and close the gap in baggage performance. RFID technology is expected to reduce mishandling rates for baggage by 25%4, which means large savings for airlines, and just as importantly, a better passenger experience. Barcode read rates on transfer bags are still found to be at 60-70%, so a large share of bags need to be handled twice and take up capacity. Due to the expected increase in doubling passenger numbers within the next 15 years1, new technology is required to support the industry with their baggage handling solutions. RFID has proven read rates of 99.9% in baggage handling and is the most reliable and cost-effective technology to increase capacity and improve the baggage handling process. Delta Airlines was the first airline to take the step into full RFID implementation for baggage handling in the airline industry, and it is no longer a matter of whether to go for RFID, but a matter of when. Airlines waiting too long will fall behind in the race to provide increased passenger services, better baggage handling, improved security and lower operational costs. 2 | RFID for Baggage Handling and Tracking WHY RFID TECHNOLOGY FOR BAGGAGE HANDLING AND TRACKING? TRACK MY BAG With the rapid development of technologies such as mobile apps, customers now require more information from companies with which they have dealings. -
DCS Customer Management Course Guide
DCS Customer Management Course Guide Table of Contents Before You Start ...................................................................................... 1 What's New in this Course Guide .......................................................... 2 Chapter 1 Getting Started......................................................................................... 3 What Is Customer Management? .......................................................... 3 Security Restrictions .............................................................................. 5 How to Sign In to Customer Management............................................. 6 How to Set Advanced Sign-in Parameters ............................................ 7 How to Sign Out and Close Customer Management........................... 10 How to Open an Application ................................................................ 10 How to Close an Application................................................................ 11 How to Set the Default Carrier............................................................. 12 How to Use the Customer Management GUI: Title Bar and Resize Controls ............................................................................................... 13 How to Use the Customer Management GUI: Menus ......................... 14 How to Use the Customer Management GUI: Screen Features ......... 17 How to Use the Customer Management GUI: Navigation and Shortcuts ............................................................................................................ -
THE Baggage Report
2013 AIR TRANSPORT INDUSTRY INSIGHTS THE Baggage report In association with PREFACE SITA’s ninth annual Baggage Report shows a continued There is already a strong momentum to reduce mishandling improvement in the baggage mishandling rates of the further. As an industry, we are collaboratively addressing the industry. The headline figure has now dropped to 8.83 issues and developing the solutions. IATA’s InBag program mishandled bags per 1,000 passengers, down from 8.99 has set a target to reduce the global baggage mishandling in 2011 and represents a drop of 44.5% in the number of rate to 4.5 mishandled bags per thousand passengers. It is mishandled bags in the last six years. Remarkably, given a figure that is nearly half of where we are today, so there is the nearly three billion passengers using the air transport still much work to do. While it is challenging, SITA is working system last year, it means that for every hundred passengers with its industry partners, including IATA and the ACI, to make traveling fewer than one bag was reported as mishandled. it happen. For the industry it translates into an annual cost saving of US$2.1 billion for 2012. We are now seeing the rewards of a concerted collaborative effort to improve the baggage handling operations of the industry and in so doing reducing a major cause of passenger Francesco Violante dissatisfaction. Delayed baggage, which was responsible for Chief Executive Officer, SITA 82.9% of mishandling, fell 2.4% in 2012 to 5.67 per thousand passengers. -
Cincinnati International Airport Delta Airlines Cvg Automated Baggage System
CINCINNATI INTERNATIONAL AIRPORT DELTA AIRLINES CVG AUTOMATED BAGGAGE SYSTEM OWNER The Delta Airlines installation in Cincinnati is one of the most successful baggage DELTA AIRLINES handling system applications in the world. Quite a claim, but this installation combines proven high speed technologies to enhance passenger service levels and minimize OWNER’S REPRESENTATIVE labor costs. Development risk was never a concern since all of the equipment utilized MR. JAMES W. GREENE, DL has been used in other installations. Equipment cost was justified by decreased operating costs. This system was commissioned in 1995 and, although the start-up BNP PROJECT MANAGER was not without difficulties, it’s performance has since proven itself. The first phase of JIMMY MENOSCAL the CVG master plan consisted of a major redevelopment of Delta’s facilities at this major hub, an expansion of airside capabilities from 25 gates to 50-plus gates. LOCATION Construction activities included a major new Federal Inspections Services Facility, a CINCINNATI, OHIO, USA new remote concourse providing superior transfer passenger handling, concessions and inspiring architecture, a new landside terminal providing interfaces to the local CONTRACT PERIOD Cincinnati passengers, an expansion of the Concourse A facility and a new 50-plus 1991 - 1993 gate commuter aircraft passenger terminal. Interconnecting these facilities was a new state-of-the-art people mover system. In combination, the CVG project represents one PROJECT AMOUNT the best origin/destination and transfer terminals in the world. The Delta Air Lines US $40 MILLION Automated Baggage System (ABS) is designed to process originating, terminating, and “hot” transfer baggage. The originating baggage handling system is somewhat REFERENCE unique for a United States carrier in that individual feeder conveyors are provided at DELTA AIRLINES each ticketing position. -
2015 REVIEW • Ryanair Introduces Direct Flights from Larnaka to Brussels
2016 REVIEW SPONSORED BY: 1 www.atn.aero 2015 REVIEW • Ryanair introduces direct flights from Larnaka to Brussels JANUARY 4/1/2016 14/1/2016 • Etihad Airways today launched fresh legal action in a bid to overturn a German court’s decision to revoke the approval for 29 of its • Genève Aéroport welcomed a total of nearly 15.8 million passengers codeshare flights with airberlin in 2015 • ALTA welcomes Enrique Cueto as new President of its Executive 5/1/2016 Committee • Spirit Airlines, Inc. today announced Robert L. Fornaro has been appointed President and Chief Executive Officer, effective immediately 6/1/2016 • FAA releases B4UFLY Smartphone App 7/1/2016 • The International Air Transport Association (IATA) announced it is expanding its activities to prevent payment fraud in the air travel industry • Boeing delivered 762 commercial airplanes in 2015, 39 more than the previous year and most ever for the company as it enters its centennial year • Rynair become the first airline to carry over 100m international Source: LATAM customers in one year • American Airlines and LATAM Airlines Group are applying for • BOC Aviation orders 30 A320 Family regulatory approval to enter into a joint business (JB) to better serve their customers • Bordeaux Airport 2015 review: Nearly 5,300,000 passengers in 2015: growth of +7.6% 15/1/2016 • Etihad Airways today welcomed the ruling by the higher administrative 8/1/2016 court in Luneburg reversing an earlier judgment and allowing it to • The European Commission has approved under the EU Merger continue operating -
Airline Passengers and Lighters FAQ's, November 2013
Airline Passengers and Lighters Frequently Asked Questions The Federal Aviation Administration (FAA) enforces the U.S. Department of Transportation (DOT) Hazardous Materials Regulations in aviation. This includes safety rules on how airline passengers can carry lighters. The Transportation Security Administration (TSA) enforces security rules about what passengers can carry on the aircraft. The FAA guidance below considers both DOT and TSA rules for passengers carrying lighters. Q1. What type of lighter can I bring onto the aircraft? A1. Under DOT rules (49 CFR 175.10), when traveling on a commercial airline, you can bring one (1) lighter that uses a flammable gas (butane) or that uses a flammable liquid that is absorbed in a lining (Zippo-type). The following restrictions apply: • For safety reasons, permitted lighters must be in your carry-on or on your person (in your pocket), not in checked baggage. See Q2. regarding special travel containers that allow lighters in checked baggage. • Under TSA regulations, torch lighters (a.k.a. jet lighters, blue flame lighters, cigar lighters) are forbidden in your carry-on or on your person. TSA rules also prohibit lighters that look like guns or other weapons. • Containers of lighter fluid or gas (butane) are forbidden in carry-on and checked baggage. • Micro torches, chef torches, utility torches, etc., are not considered lighters and are forbidden in carry-on and checked baggage. Fuel for such torches is also forbidden in carry-on and checked baggage. Q2. Is there any exception to the “one lighter only” rule or the “no torch lighters” rule? A2. You can bring up to two (2) additional lighters—including torch lighters—in your checked baggage when you use DOT-approved airtight travel containers for lighters. -
Processing Logic Format
DATA APPLICATION BAGGAGE ALLOWANCE AND CHARGES IN OPTIONAL SERVICES SUB CODE SERVICES RECORD S5 The information contained in this document is the property of ATPCO. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form, or by any means; mechanical, photocopying, recording, or otherwise, without the prior written permission of ATPCO. Under the law, copying includes translating into another language or format. Legal action will be taken against any infringement Copyright ©2008 by Airline Tariff Publishing Company All rights reserved. DATA APPLICATION FOR BAGGAGE ALLOWANCE AND CHARGES IN OPTIONAL SERVICES SUB CODE SERVICES RECORD S5 Contents 1.0 OVERVIEW .............................................................................................................................................................................................................................. 4 1.1 DATA REQUIREMENTS ............................................................................................................................................................................................................ 5 1.2 BASIC PROCESSING OVERVIEW ............................................................................................................................................................................................... 6 2.0 DEFINITIONS AND ASSUMPTIONS ..................................................................................................................................................................................