DOCSLIB.ORG

Oneworld Baggage Policy & Procedures Document

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Oneworld Baggage Policy & Procedures Document oneworld Baggage Policy & Procedures Document Multilaterally agreed document to support the DRD Strictly confidential to oneworld member airlines Version 17.0 Updated June 01, 2016 1 Strictly confidential to oneworld member airlines oneworld Baggage Policy and Procedures Document v17 Index Update table 3 1.0 oneworld Baggage Policy 5 1.1 Definition of oneworld itinerary (includes separate ticket check-in requirement) 5 1.2 oneworld affiliates 7 2.0 Checked Baggage 9 2.1 Baggage Policies 9 2.2 Piece Policy Delivery 10 2.3 Checked Baggage Piece Allowance Policies 10 2.4 Infant Checked Baggage Piece Allowance Policies 10 2.5 Weight Policy Delivery 10 2.6 Checked Baggage Weight Allowance Policies 10 2.7 Infant Checked Baggage Weight Allowance Policies 10 2.8 Maximum Allowable Baggage Weights 10 2.9 Heavy Bag Policy 10 3.0 oneworld Baggage Delivery Standard 11 4.0 Carry-on Baggage 11 4.1 Delivery 11 4.2 Carry-on Baggage Allowance 11 5.0 Mobility Aids 12 5.1 Delivery 12 6.0 Transfer Baggage 12 6.1 Delivery 12 7.0 Pets as Baggage 13 7.1 Delivery 13 7.2 Pets as Baggage Policies 13 8.0 Excess Baggage 14 8.1 Delivery 14 8.2 Disruption 16 8.3 Sporting Equipment Allowances and Policies 16 9.0 Frequent Flyer Benefits 16 9.1 Delivery 17 10.0 Priority Baggage Delivery 18 10.1 Delivery 18 10.2 Priority Baggage Delivery Policy by Carrier 18 11.0 Mishandled/Missing Baggage 19 11.1 Time Limits – PIR’s & Claims (Checked Baggage) 19 11.2 Litigation Claims 19 11.3 Delivery 19 12.0 Baggage Tracing 20 12.1 AHL/DPR File Creation 21 12.2 Best Practice 21 12.3 Emergency/Interim Expenses 21 13.0 Claims (Delay, Loss, Damage or Pilferage) 22 13.1 Communication 23 13.2 Handling each other’s claims 23 14.0 Baggage Scenarios 23 14.1 Baggage charges on an interline journey 23 14.2 Baggage charges and involuntary reroute 24 14.3 Separate Ticket check-in scenarios – member obligations 24 Appendix 1 -- LZ Contact and Claim Department Details 26 Appendix 2 – IATA Resolution 302 29 Appendix 3 – US DoT Regulations 30 Appendix 4 – Canadian Transportation Agency (CTA) ruling 31 2 Strictly confidential to oneworld member airlines oneworld Baggage Policy and Procedures Document v17 Update table Description Carrier Date /// Changes made pre-2015 removed /// Addition of interim ’charge and keep’ process for excess oMC 16 Jan 2015 baggage payment handling Revision to Section 3.0, oneworld Baggage Delivery oMC 01 Aug 2015 Standard, Section 10.0, Priority Baggage Delivery and Appendix 2, IATA Resolution 302. Revison to: oMC 01 June 2016 Section 1.0 oneworld Baggage Policy, 1.1, oneworld V16 itinerary, Updated definition and added separate ticket in a single PNR details – per DRD requirement Section 1.0 oneworld Baggage Policy, 1.2, oneworld member affiliate carriers Added a list of affiliates as reference Section 4.0 Carry-on baggage, 14.2 Carry-on baggage allowance Merged First & Business Class, Economy Class and Infant carry-on baggage allowance policies into one section Section 6.0 Transfer Baggage, Updated separate ticket/single PNR policy – per DRD requirement Section 14.0 Baggage Scenarios, 14.3 member obligations Added scenarios that describe member obligations from a servicing and cost perspective. Removed definition of a through-checked flights as it was added in Section 1.0 oneworld Baggage Policy, 1.1 oneworld itinerary Section 14.0 Baggage Scenarios, 14.4 Seperate ticket - what constitutes a oneworld itinerary Added verbiage to Section 1.0 oneworld Baggage Policy, 1.1 oneworld itinerary Appendix 1 - LZ Contact and Claims Department details Removed US Airways contact details (now AA) Revision to: oMC 01 June 2016 Section 2.0 Checked Baggage, 2.2 Piece Policy Delivery V17 Added Canadian Transportation Agency (CTA) rule reference Section 2.0 Checked Baggage, 2.5 Weight Policy Delivery Changed wording from Piece to Weight Section 2.0 Checked Baggage, 2.6 Checked Baggage Weight Allowance Policies Changed wording from Piece to Weight Section 2.0 Checked Baggage, 2.7 Infant Checked Baggage Weight Allowance Policies Changed wording from Piece to Weight Added Appendix 4 to reference the Canadian Transportation 3 Strictly confidential to oneworld member airlines oneworld Baggage Policy and Procedures Document v17 Agency (CTA) rules 4 Strictly confidential to oneworld member airlines oneworld Baggage Policy and Procedures Document v17 1.0 oneworld Baggage Policy The following baggage policy information will assist all staff from oneworld member airlines to help customers travelling on a oneworld itinerary. The oneworld baggage policy will develop from this basic policy. 1.1 Definition of a oneworld Itinerary (includes separate ticket check-in requirement) A oneworld flight is defined as multi or single carrier flights operated AND marketed by oneworld carriers or oneworld affiliates. Flights operated or marketed by non-oneworld carriers are not considered oneworld flights. Customers are only eligible for oneworld benefits on oneworld flights. Example Journey Servicing 1. LHR- (BA)- JFK- (AA)-LAX- (QF)- This journey is a combination of oneworld flights SYD between BA and QF. oneworld benefits apply to the full journey and customer would receive full ticket service benefits (if ticketed in a single booking/PNR). 2. HEL- (AY) – HKG - (CX) - BKK- (TG) This journey is a combination of oneworld and - HKT non-oneworld flights between AY, CX and TG. Service benefits only apply to the oneworld flights (AY & CX) in this journey. oneworld members have agreed to offer through check-in services for those customers who hold separate tickets in the same PNR/booking. The DRD requirement states: ‘’oneworld members will provide through services for a oneworld journey ticketed in a single PNR; this includes segments ticketed separately but booked in the same PNR (and/or referenced in a single PNR during the time of booking)’’ Through services are defined as the customer and their baggage being through checked to their final destination. Customers that are through checked should also be looked after in times of disruption in line with IATA Resolution 735d and oneworld requirements outlined in the Ticketing and Disruption Document. 5 Strictly confidential to oneworld member airlines oneworld Baggage Policy and Procedures Document v17 Refer to examples below: Disruptions Through check-in (obligations under (includes BPs, Interline baggage IATA Resolution Scenario baggage to final (baggage only to 735d and oneworld destination and final destination) Ticketing and regulatory checks) Disruptions Document) a. Single ticket number for interline journey, in a single PNR/ Covered as part of booking; eg: through check-in - FCO x/LHR WAS - tkt nbr xxxxx123 obligation - Single PNR AB12CD b. Two tickets for interline journey (ie, segments ticketed separately) Covered as part of in a single PNR/ booking, eg: (Note 1) through check-in (Note 2) - FCO-LHR – tkt nbr xxxxx123 obligation - LHR-WAS - tkt nbr xxxxx124 - Single PNR AB12CD c. Two tickets for the journey in two different PNRs/ bookings, eg: - FCO-LHR – tkt nbr xxxxx123 - LHR-WAS – tkt nbr xxxxx124 - Two separate PNRs AB12CD and EF34GH 1. Baggage allowances and any additional excess baggage charges should be calculated at original point of origin (as per member policy and industry guidelines). Excess charges should not be collected at the mid-point. 2. IATA Resolution 735d details disruption handling guidelines for all IATA members; it follows requirements for ticketed journeys that include a stopover/transfer. Where there are separate tickets in a single booking, 735d does not apply unless bilaterally agreed. For oneworld members, this has been agreed multi-laterally with the DRD change. The revised change does not apply to schedule changes outside of check-in/airport control. 6 Strictly confidential to oneworld member airlines oneworld Baggage Policy and Procedures Document v17 1.2 oneworld member affiliate carriers The following table shows the carriers which operate on behalf of the member, and are considered to be the same as the member carrier in references to “operating” carrier. MAIN MAIN MEMBERS (Full Legal AIRLINE AFFILIATES MEMBERS Name) (Full Legal Name) Announced on July 26, 2010; Implementation Date: March 20, 2012 Air Berlin Air Berlin PLC & Luftverkehrs NIKI Luftfahrt GmbH KG Belair Airlines AG TUIfly GmbH Luftfahrtgesellschaft Walter GmbH (LGW) Announced on September 21, 1998; Implementation Date: February 1, 1999 American American Airlines, Inc. Envoy Air, Inc. Airlines SkyWest Airlines ExpressJet Republic Airlines Inc. Mesa Airlines Air Wisconsin Airlines TransStates Airlines PSA Airlines Piedmont Airlines Compass Airlines Announced on September 21, 1998; Implementation Date: February 1, 1999 British British Airways Plc SUN-AIR of Scandinavia A/S Airways Comair (Proprietary) Limited BA Cityflyer Ltd OpenSkies SASU British Airways (BA) Limited Announced on September 21, 1998; Implementation Date: February 1, 1999 Cathay Cathay Pacific Airways Ltd Hong Kong Dragon Airlines Limited Pacific Airways Announced on December 9, 1998; Implementation Date: September 1, 1999 Finnair Finnair Oyj Nordic Regional Airlines Announced on February 2, 1999; Implementation Date: September 1, 1999 Iberia Iberia Líneas Aéreas de Air Nostrum Líneas Aéreas del Mediterraneo, España S.A. Operadora S.A. 7 Strictly confidential to oneworld member airlines oneworld Baggage Policy and Procedures Document v17 MAIN MAIN MEMBERS (Full Legal AIRLINE AFFILIATES MEMBERS Name) (Full Legal Name) Compañía Operadora de Corto y Medio Radio Iberia Express, S.A. Announced on June 4, 2006; Implementation Date: April 1, 2007 Japan Japan Airlines Co. Ltd. Japan Transocean Air Co. Ltd. Airlines J-Air Co. Ltd. Announced on May 14, 1999; Implementation Date: June 1, 2000 LAN LATAM Airlines Group, S.A. LanPeru, S.A. Airlines Transporte Aéreo S.A. (LanExpress) Aerolane, Líneas Aéreas Nacionales de Ecuador S.A. (LanEcuador) LanArgentina, S.A. Aerovias de Integracion Regional - Aires S.A.
Load more

Recommended publications
  • Star Alliance Biometrics – Frequently Asked Questions
    Star Alliance Biometrics – Frequently Asked Questions WHAT IS IT, AND WHERE CAN I USE IT? Q. What is Star Alliance Biometrics? A. Star Alliance Biometrics is a voluntary Star Alliance product that allows customers to take advantage of facial recognition technology to pass through security and boarding gates in a touchless manner. In the near future the range of process points will be gradually expanded – for example to baggage drop-off and business lounges. Q. How does Star Alliance Biometrics work? A. When an enrolled customer travels through a participating airport and on a participating airline, Star Alliance Biometrics facial recognition technology matches the customer's live image to the boarding pass information and biometric profile, allowing the customer to effortlessly pass through the enabled touchpoints. Q. Where is Star Alliance Biometrics available? A. At launch, it is available simultaneously at both Frankfurt/Main Airport (FRA) and Munich Airport (MUC) when travelling on either Lufthansa or SWISS. Q. Is Star Alliance Biometrics a Lufthansa product? A. Star Alliance Biometrics is a Star Alliance product designed in collaboration with many Star Alliance member airlines, including launch airline Lufthansa. REGISTRATION AND DATA PROCESSING Q. How can customers register for Star Alliance Biometrics? A. Any Lufthansa and SWISS Miles & More member can register for Star Alliance Biometrics via the Lufthansa app. After logging into the Lufthansa app, the registration can be started by selecting Star Alliance Biometrics in the main menu of the Lufthansa app. If customers do not yet have a Miles & More account, they can sign up for free. The registration consists of four easy steps - create a PIN and security questions, take a selfie, scan your passport, and provide your consent.
    [Show full text]
  • General Air Transportation Conditions for the Carriage of Passengers and Baggage Jetsmart Airlines
    GENERAL AIR TRANSPORTATION CONDITIONS FOR THE CARRIAGE OF PASSENGERS AND BAGGAGE JETSMART AIRLINES The following General Air Transportation Conditions for the Carriage of Passengers and Baggage (hereinafter the "General Conditions") shall apply to all national and international air transport services carried out by JetSMART Airlines, and for all legal purposes are understood to be incorporated in the Airline Ticket which defines the rights and obligations of JetSMART Airlines as Carrier and its passengers. I. DEFINITIONS. - For the purposes of these General Conditions, each term described below will be understood as follows: "Ticket" or "Airline Ticket" represents the group of documents that establish the terms and conditions of the air transportation and baggage control contract (where applicable), whether issued manually, electronically or by any equivalent means and which are found in all or some of the following documents: (i) the current General Conditions; (ii) the magnetically recorded electronic ticket; (iii) the Special Conditions applicable to the contracted transport, the fare paid by the passenger and other optional services purchased with the ticket; (iv) the receipt of the purchase operation issued by the Company; (v) the Boarding Card or Boarding Pass; and, (vi) any communications and booking fees approved by aviation authorities in countries that require it. “General Conditions”, refer to the conditions that determine the air transport contract between JetSMART Airlines and the Passenger. “International Convention(s)”, refers to any of the following instruments, as applicable: (i) Convention for the Unification of Certain Rules Relating to International Carriage by Air, signed in Warsaw on October 12th, 1929 (commonly known as the Warsaw Convention), and subsequent modifications; and (ii) the Convention for the Unification of Certain Rules for International Carriage by Air, signed in Montreal, Canada, on May 18, 1999 (commonly known as the Montreal Convention); and, (iii) Decision 619 of the Andean Community.
    [Show full text]
  • IATA CLEARING HOUSE PAGE 1 of 21 2021-09-08 14:22 EST Member List Report
    IATA CLEARING HOUSE PAGE 1 OF 21 2021-09-08 14:22 EST Member List Report AGREEMENT : Standard PERIOD: P01 September 2021 MEMBER CODE MEMBER NAME ZONE STATUS CATEGORY XB-B72 "INTERAVIA" LIMITED LIABILITY COMPANY B Live Associate Member FV-195 "ROSSIYA AIRLINES" JSC D Live IATA Airline 2I-681 21 AIR LLC C Live ACH XD-A39 617436 BC LTD DBA FREIGHTLINK EXPRESS C Live ACH 4O-837 ABC AEROLINEAS S.A. DE C.V. B Suspended Non-IATA Airline M3-549 ABSA - AEROLINHAS BRASILEIRAS S.A. C Live ACH XB-B11 ACCELYA AMERICA B Live Associate Member XB-B81 ACCELYA FRANCE S.A.S D Live Associate Member XB-B05 ACCELYA MIDDLE EAST FZE B Live Associate Member XB-B40 ACCELYA SOLUTIONS AMERICAS INC B Live Associate Member XB-B52 ACCELYA SOLUTIONS INDIA LTD. D Live Associate Member XB-B28 ACCELYA SOLUTIONS UK LIMITED A Live Associate Member XB-B70 ACCELYA UK LIMITED A Live Associate Member XB-B86 ACCELYA WORLD, S.L.U D Live Associate Member 9B-450 ACCESRAIL AND PARTNER RAILWAYS D Live Associate Member XB-280 ACCOUNTING CENTRE OF CHINA AVIATION B Live Associate Member XB-M30 ACNA D Live Associate Member XB-B31 ADB SAFEGATE AIRPORT SYSTEMS UK LTD. A Live Associate Member JP-165 ADRIA AIRWAYS D.O.O. D Suspended Non-IATA Airline A3-390 AEGEAN AIRLINES S.A. D Live IATA Airline KH-687 AEKO KULA LLC C Live ACH EI-053 AER LINGUS LIMITED B Live IATA Airline XB-B74 AERCAP HOLDINGS NV B Live Associate Member 7T-144 AERO EXPRESS DEL ECUADOR - TRANS AM B Live Non-IATA Airline XB-B13 AERO INDUSTRIAL SALES COMPANY B Live Associate Member P5-845 AERO REPUBLICA S.A.
    [Show full text]
  • China Southern Airlines' Sky Pearl Club
    SKY PEARL CLUB MEMBERSHIP GUIDE Welcome to China Southern Airlines’ Sky Pearl Club The Sky Pearl Club is the frequent flyer program of China Southern Airlines. From the moment you join The Sky Pearl Club, you will experience a whole new world of exciting new travel opportunities with China Southern! Whether you’re traveling for business or pleasure, you’ll be earning mileage toward your award goals every time you fly. Many Elite tier services have been prepared for you. We trust this Guide will soon help you reach your award flight to your dream destinations. China Southern Sky Pearl Club cares about you! 1 A B Earning Sky Pearl Mileage Redeeming Sky Pearl Mileage Airlines China Southern Award Ticket and Award Upgrade Hotels SkyTeam Award Ticket and Award Upgrade Banks Telecommunications, Car Rentals, Business Travel ， Dining and others C D Getting Acquainted with Sky Pearl Rules Enjoying Sky Pearl Elite Benefits Definition Membership tiers Membership Qualification and Mileage Account Elite Qualification Mileage Accrual Elite Benefits Mileage Redemption Membership tier and Elite benefits Others 2 A Earning Sky Pearl Mileage As the newest member of the worldwide SkyTeam alliance, whether it’s in the air or on the ground, The Sky Pearl Club gives you more opportunities than ever before to earn Award travel. When flying with China Southern or one of our many airline partners, you can earn FFP mileage. But, that’s not the only way! Hotels stays, car rentals, credit card services, telecommunication services or dining with our business-to-business partners can also help you earn mileage.
    [Show full text]
  • Chapter Download
    www.igi-global.com/ondemand ® InfoSci-ONDemand Chapter Download ® Purchase individual research articles, book chapters, and InfoSci-ONDemand teaching cases from IGI Global’s entire selection. Download Premium Research Papers www.igi-global.com/ondemand This publication is protected by copyright law of the United States of America codifi ed in Title 17 of the U.S. Code, which is party to both the Universal Copyright Convention and the Berne Copyright Convention. The entire content is copyrighted by IGI Global. All rights reserved. No part of this publication may be reproduced, posted online, stored, translated or distributed in any form or by any means without written permission from the publisher. IGI PUBLISHING ITB14169 701 E. Chocolate Avenue, Suite 200, Hershey PA 17033-1240, USA Tel: 717/533-8845; Fax 717/533-8661; URL-http://www.igi-pub.com 6 MertenThis paper appears in the publication, Information and Communication Technologies in Support of the Tourism Industry edited by W. Pease, M. Rowe and M. Cooper © 2007, IGI Global Chapter.IV The.Transformation.of.the. Distribution.Process.in.the. Airline.Industry.Empowered. by.Information.and. Communication.Technology Patrick S. Merten, International Institute of Management in Technology, Switzerland Abstract This chapter reviews the historical evolution of the airline market and its first-gen- eration airline reservation and distribution systems. The development and diffusion of computer reservation systems (CRS) and global distribution systems (GDS) is discussed extensively in order to provide a comprehensive overview of the state of business in the 2000s. Based on this evaluation, the influence of modern information and communication technology (ICT) on the airline distribution system environ- ment is discussed.
    [Show full text]
  • The Antitrust Implications of Computer Reservations Systems (CRS's) Derek Saunders
    Journal of Air Law and Commerce Volume 51 | Issue 1 Article 5 1985 The Antitrust Implications of Computer Reservations Systems (CRS's) Derek Saunders Follow this and additional works at: https://scholar.smu.edu/jalc Recommended Citation Derek Saunders, The Antitrust Implications of Computer Reservations Systems (CRS's), 51 J. Air L. & Com. 157 (1985) https://scholar.smu.edu/jalc/vol51/iss1/5 This Comment is brought to you for free and open access by the Law Journals at SMU Scholar. It has been accepted for inclusion in Journal of Air Law and Commerce by an authorized administrator of SMU Scholar. For more information, please visit http://digitalrepository.smu.edu. THE ANTITRUST IMPLICATIONS OF COMPUTER RESERVATIONS SYSTEMS (CRS's) DEREK SAUNDERS THE PASSAGE of the Airline Deregulation Act' dramat- ically altered the airline industry. Market forces, rather than government agencies, 2 began to regulate the indus- try. The transition, however, has not been an easy one. Procedures and relationships well suited to a regulated in- dustry are now viewed as outdated, onerous, and even anticompetitive. The current conflict over carrier-owned computer res- ervation systems (CRS's) represents one instance of these problems.3 The air transportation distribution system re- lies heavily on the use of CRS's, particularly since deregu- lation and the resulting increase in airline activity. 4 One I Pub. L. No. 95-504, 92 Stat. 1705 (codified at 49 U.S.C.A. § 1401 (Supp. 1984)). 2 Competitive Market Investigation, CAB Docket 36,595 (Dec. 16, 1982) at 3. For a discussion of deregulation in general and antitrust problems specifically, see Beane, The Antitrust Implications of Airline Deregulation, 45 J.
    [Show full text]
  • Baggage Report 2011
    Baggage Report 2011 Specialists in air transport communications and IT solutions Baggage Report 2011 2 SITA Baggage Report 2011 Baggage Report 2011 Preface It has been a difficult year for all those Nonetheless, the air transport industry related to the cost of getting it back to involved in the air transport industry’s responded remarkably well. It is clear its owner. SITA, as the global operator response to the great logistical that improvements in technology, the of the tracking and tracing service for challenge of making sure that over two increasing deployment of baggage lost baggage continues to play its part, billion passengers’ bags get on the sortation systems and IATA’s Baggage innovating and bringing new improved right planes and are delivered to the Improvement Program are having an baggage management solutions to the right carousels in reasonable time for impact on keeping down the numbers market like BagSmart which we have collection by their owners. of bags mishandled. While there was already tested successfully at London a rise in the absolute number of bags Heathrow with the Star Alliance. It will Airlines, airports and ground handlers mishandled, this had to be expected be widely available in 2011 and is the respond to this task with the minimum in the circumstances. However, the first web-based application in the air of fuss but all were put to a severe test long-term trend shows the industry is transport industry that can warn of last year as passenger volumes rose for driving down overall mishandling rates potential baggage mishandlings the first time in two years and nature as it brings knowledge, experience and before they occur.
    [Show full text]
  • Easy-Peasy Self-Service Bag Tagging About 14 Million Easyjet Passengers Flying in and out of Gatwick Airport Choose to Use the Self-Service Bag-Drop System
    Company insight > Routes Company insight > Routes Easy-peasy self-service bag tagging About 14 million easyJet passengers flying in and out of Gatwick Airport choose to use the self-service bag-drop system. Considering that the airline introduced it just two and a half years ago, the uptake has been swift. Thomas Doogan, ground-operations customer experience manager at easyJet, speaks about the shift in passenger behaviour and the role eezeetags is playing in the airline’s innovation. client convenience, intends to raise that to 45% by the end of 2017, and to 70% by the end of 2018. There have been major benefits, not least in efficiency, says Doogan. “The perception of our friendliness by customers has increased by 10% and that is in the top two boxes – people who are ‘very satisfied’ and ‘extremely satisfied’.” As airports seek to streamline passenger flow, self-service facilities offer smoother, stress-free operations for travellers. The customers’ praise is attributable to the ground crew’s new-found freedom. Previously, the crew had to training on how to effectively use. These were comparatively “By really understanding each customer, we found the dedicate time and energy to tagging baggage in addition to complex and, therefore, left to the airline staff to apply. best solution for everyone and, therefore, the best overall interacting with customers. Now, its sole focus is greeting “We cannot expect passengers using a modern bag-drop solution for all travellers.” self-service passengers and being on hand to assist those system to apply a bag tag that was designed 40 years ago and While easyJet can lay claim to the title of kick-starter of in need of help to navigate the new system, which doesn’t meant to be applied by a trained agent,” stresses Vrieling.
    [Show full text]
  • Aviation Week & Space Technology
    STARTS AFTER PAGE 34 Using AI To Boost How Emirates Is Extending ATM Efficiency Maintenance Intervals ™ $14.95 JANUARY 13-26, 2020 2020 THE YEAR OF SUSTAINABILITY RICH MEDIA EXCLUSIVE Digital Edition Copyright Notice The content contained in this digital edition (“Digital Material”), as well as its selection and arrangement, is owned by Informa. and its affiliated companies, licensors, and suppliers, and is protected by their respective copyright, trademark and other proprietary rights. Upon payment of the subscription price, if applicable, you are hereby authorized to view, download, copy, and print Digital Material solely for your own personal, non-commercial use, provided that by doing any of the foregoing, you acknowledge that (i) you do not and will not acquire any ownership rights of any kind in the Digital Material or any portion thereof, (ii) you must preserve all copyright and other proprietary notices included in any downloaded Digital Material, and (iii) you must comply in all respects with the use restrictions set forth below and in the Informa Privacy Policy and the Informa Terms of Use (the “Use Restrictions”), each of which is hereby incorporated by reference. Any use not in accordance with, and any failure to comply fully with, the Use Restrictions is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum possible extent. You may not modify, publish, license, transmit (including by way of email, facsimile or other electronic means), transfer, sell, reproduce (including by copying or posting on any network computer), create derivative works from, display, store, or in any way exploit, broadcast, disseminate or distribute, in any format or media of any kind, any of the Digital Material, in whole or in part, without the express prior written consent of Informa.
    [Show full text]
  • Oneworld Visit Europe 1Aug18
    Valid effective from 01 August 2018 Amendments: • Add additional cities permitted for Russia in Europe (RU) and excluded for Russia in Asia (XU) OW VISIT EUROPE 1. Application/Fares and Expenses A. Application Valid for travel within Europe. RT, CT, SOJ, DOJ Economy travel On AY/BA/IB/LA/QR/S7-operated direct flights and through plane services. Applicable to Industry discount international fares /Travel agent fares - passengers must have proof of industry/travel agent employment. Travel on the last international sector in to Europe and the first international sector from Europe must be operated and marketed, or marketed AA/AY/BA/CX/EC/IB/JJ/JL/LA/KA/LP/MH/ QF/QR/RJ/S7/UL/XL/4M. For the purposes of this fare, the definition of Europe is as follows: Albania Algeria Armenia Austria Azerbaijan Belarus Belgium Bosnia & Herzegovina Bulgaria Croatia Cyprus Czech Republic Denmark Estonia Finland France Georgia Germany Gibraltar Greece Hungary Iceland Ireland Israel Italy Latvia Lithuania Luxembourg Macedonia Malta Moldova Montenegro Morocco Netherlands Norway Poland Portugal Romania Russia in Europe Slovakia Slovenia Spain Sweden Switzerland Tunisia Turkey Ukraine United Kingdom For the purpose of this fare, Europe can be considered as one country. Note: For the purpose of this fare, flights between Russia in Europe and Russia in Asia are considered intercontinental sectors. Russia in Europe (RU), Russian cities to the West of the Ural Mountains. RU cities are: AAQ/AER/ASF/BZK/EGO/GOJ/IAR/KGD/KLF/KRR/KUF/KZN/LED/LPK/MMK/MOW/MRV/NBC/ OGZ/PEE/PES/PEZ/ROV/SKX/STW/UFA/VOG/VOZ Russia in Asia (XU), Russian cities to the East of the Ural Mountains.
    [Show full text]
  • BAGGAGE ALLOWANCE for Worldskills Kazan 2019 Participants and Guests
    BAGGAGE ALLOWANCE For WorldSkills Kazan 2019 Participants and Guests CONTENTS CONTENTS ........................................................................................................................................................ 2 INTRODUCTION ................................................................................................................................................ 3 INITIAL INFORMATION ..................................................................................................................................... 4 AEROFLOT RUSSIAN AIRLINES ........................................................................................................................ 5 S7 AIRLINES ...................................................................................................................................................... 8 UTAIR COMPANY ............................................................................................................................................. 9 TURKISH AIRLINES ......................................................................................................................................... 12 FINNAIR AIRLINES .......................................................................................................................................... 13 AIR BALTIC ...................................................................................................................................................... 15 CZECH AIRLINES ............................................................................................................................................
    [Show full text]
  • The Role of Accessibility in Passengers' Choice of Airports
    JOINT TRANSPORT RESEARCH CENTRE Discussion Paper No. 2008-14 August 2008 The Role of Accessibility in Passengers' Choice of Airports Marco KOUWENHOVEN Significance The Hague, Netherlands JOINT TRANSPORT RESEARCH CENTRE Discussion Paper No. 2008-14 Prepared for the Round Table of 2-3 October 2008 on Airline Competition, Systems of Airports and Intermodal Connections The Role of Accessibility in Passengers' Choice of Airports Marco KOUWENHOVEN Significance The Hague Netherlands August 2008 The views expressed in this paper are those of the authors and do not necessarily represent positions of Significance, the OECD or the International Transport Forum. TABLE OF CONTENTS 1. INTRODUCTION ........................................................................................................ 5 1.1. Growth of regional airports .............................................................................. 5 1.2. Implications for policy makers ......................................................................... 6 1.3. Objective of this paper ..................................................................................... 7 2. DEFINITIONS OF ACCESSIBILITY ........................................................................... 8 3. ACCESS MODE CHOICE .......................................................................................... 9 3.1. Observed access mode shares ....................................................................... 9 3.2. Factors influencing access mode choice behaviour .....................................
    [Show full text]