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THINK! • Have a Muscle Or Joint Where to Go to • an Infection Or Minor Day of the Year

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THINK! • Have a Muscle Or Joint Where to Go to • an Infection Or Minor Day of the Year Minor Injuries Emergency GPs Walk-in centres NHS Direct Pharmacies Units departments Everyone has access to 24/7 NHS healthcare in Bristol but we want to ensure those who need life-saving treatment are given the utmost priority. Access a doctor at their Visit a walk-in centre 0845 4647 Pharmacists are experts Minor Injuries Units are for Don’t delay if you, or practice, by phone, or at if you: in medicines and how less serious injuries. someone else, is suffering This guide will an out-of-hours centre. • have a minor cut or NHS Direct provides they work and can help from a life-threatening expert health advice and you with a wide range Visit a Minor Injuries Unit injury or illness. GPs can help with: wound help you decide information 24/7, every of health matters. They if you have: THINK! • have a muscle or joint where to go to • an infection or minor day of the year. can also help you decide • sprains and strains Dial 999 if the person: illness injury, strain or pain whether you need to see • broken bones • is unconscious find the most • have a skin complaint, Call NHS Direct for Many infections • concerns during the doctor. • is suffering a suspected for example a bite or a variety of reasons, • minor head injuries suitable treatment pregnancy stroke can be passed sting, unexplained rash such as: A pharmacist can advise • eye problems, such as • emergency – and how to or severe sunburn on urgent health issues a minor eye infection, • has had heavy blood loss easily from one contraception • rashes such as: avoid potential • have a stomach • abdominal pain scratches or something • has broken bones person to another ache, indigestion or • dispensing medicines stuck in your eye delays in receiving There are two new GP • dental, tooth and jaw • has a deep wound, such – but there are services in Bristol: constipation and giving advice on as a stab wound pain Go to: some simple help. • have a minor infection how to use them safely • has difficulty breathing South Bristol • medicines advice and effectively Minor Injuries Unit • need emergency • has suffered severe pain steps you can Walk-in Centre Southmead Hospital contraception You can also use the • emergency hormonal or burns take to prevent Knowle West Health Park contraception. The Monks Park Road health and symptom • has suffered an allergic Bristol BS4 1WH Go to: ‘morning after pill’ is Bristol BS10 5NB the spread of checkers or the self-help reaction open: Bristol City Walk-in Centre guide for: free to under-20s open: infection in our 09.00-21.00 every day 35 Broad Street • cold and flu information • how to treat minor 09.00-21.00 every day Call 999, or go to: hospitals. ailments – a consultation tel: 0117 903 0000 Bristol BS1 2EZ • mental health advice Bristol Royal Infirmary area may be available to Dentists open: • men’s sexual health Marlborough Street See overleaf for Broadmead talk in private and some Bristol BS2 8HW Medical Centre 08.00-20.00 Mon-Sat • contraception advice pharmacies can give If you need urgent dental tips and advice 10.00-18.00 Sundays prescription treatments care and do not have open: Boots the Chemist To access NHS Direct: a NHS dentist, book on how to keep Bristol BS1 3EA tel: 0117 906 9610 • helping you find other 24/7, every day of the year • call 0845 4647 places of healthcare an urgent pain relief yourself – and open: South Bristol • go online at appointment by calling Frenchay Hospital others – free from 08.00-20.00 Mon-Fri Walk-in Centre www.nhsdirect.nhs.uk Visit NHS Choices at the NHS Dental Helpline Frenchay Park Road www.nhs.uk to find your on 0845 120 6680. infection this 09.00-13.00 Sat Knowle West Health Park • use NHS Direct Bristol BS16 1LE nearest pharmacy. open: winter. tel: 0117 954 9828 open: Interactive on your open: television 09.00-18.00 Mon-Fri 09.00-21.00 every day 24/7, every day of the year You do not have to be Out-of-hours service registered to attend these tel: 0117 903 0000 after 18:00 practices. Christine Perry Robert Woolley Bernadette Greenan Director of Infection Acting Chief Executive Matron, Emergency Medicine Prevention & Control “Here at the Trust we’re facing some huge challenges “We have worked hard with patients and staff to prevent “Over 200 patients are seen and treated in the emergency throughout the coming months with increasing cases infections coming into the hospitals. Our hospitals are department every day. We ask you to think carefully of swine flu, and every minute we see more and more busy places, with thousands of patients passing through about the service you require. Our teams of staff are patients. our doors each day. highly trained and our efforts need to be focused on the most seriously ill. Please think about all the alternative “You can do your bit to help. By using this guide you’ll “We need your help to keep our hospitals infection-free. care resources available to you if your injury or illness is be able to make informed choices about where to go For example, if you’ve had symptoms of diarrhoea and minor in nature. Bristol has many pharmacies, some minor for help. This will ease the pressure on busy Emergency vomiting don’t visit our hospitals for 48 hours, to prevent injury units, walk-in centres and GP surgeries available.” Departments and help us save lives and treat and care for the spread of Norovirus, which spreads really easily from those who really need us.” person to person. “Please remember these top tips to help prevent the spread of infection: • use alcohol hand gel when entering or leaving clinical areas • use a paper tissue to blow your nose, then throw it away • wash your hands regularly, particularly after going to the toilet and before eating • if you’ve got symptoms of an infection (e.g. diarrhoea and vomiting), please don’t come to hospital but seek Thank you for helping advice from your GP or NHS Direct over the telephone.” us to help others.
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