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Skype for Business to Microsoft Teams Upgrade Presentation Microsoft Teams The hub for teamwork in Microsoft 365 Why upgrade to Teams? Skype for Business Online retirement Advanced features, modern experiences Teams combines chat, video, calling, collaboration, and app integration into a single, integrated hub State-of-the-art cross-platform and mobile experiences July 31 Performance by design Reimagined client built on cloud infrastructure 2021 Teams provides improvements in call and meeting quality, and other operational metrics Skype for Business Online will be retired July 31, 2021 Bottom-line benefits In a recent study, organizations that moved to Teams saw cost Skype for Business Server is not reductions from consolidating solutions to one platform, had affected, but customers with hybrid 14.6% less downtime due to online availability of resources, and configurations will need to move projected a three-year net present value per user of $5,416* Skype for Business Online users to Teams by the retirement date *The Forrester Study: The Total Economic Impact™ Of Microsoft Teams outlines cost savings and other financial benefits organizations can realize by adopting Teams Teams capabilities extend beyond Skype for Business Skype for Business offers chat, Manage contacts Chat and meeting, and calling capabilities call Host meetings Teams capabilities extend beyond Skype for Business Integrate business Store and applications share files Teams is a hub for teamwork, Manage contacts Chat and where people connect, call communicate, and collaborate from within a single interface. The added functionality of Teams helps streamline the ways your organization works. Manage Collaborate on projects and documents work groups Host meetings Teams benefits your business, end users, and IT leads What they and Your business Your end users IT leads Faster decision making and Meetings start more quickly One integrated platform accelerated innovation with end-to-end security Improved video and sound and administrative controls Reduced email volume and quality more efficient meetings A robust and highly Co-authoring in real time available solution Better information sharing Inline message translation Improved performance with Integration with Office apps less downtime Background blur so you can Mobility and productivity at work from anywhere Supports tabs, bots, and scale connectors Meetings recorded in the cloud Emojis and GIFs Teams adoption has a real business impact What customers are saying “Teams offers frictionless “We need a reliable, scalable, “Implementing Teams has communication, and our users just mobile-first, video, audio, and strengthened our employees’ naturally gravitate towards it. The chat collaboration platform to ability to reach out around the migration tools provided within the be the connective tissue across world, ask questions, and solve platform made the migration 60,000 people. Teams totally some of our most challenging very straightforward. It’s probably the delivers on that promise, and problems more quickly.” easiest company-wide migration from we’ve had resounding positive one platform to another that I’ve ever feedback so far.” experienced.” Peter White, Dominic Shine, Charlie Krolak, Director of Global IT, CTO, Operations Supervisor for Global Emerging Solera Dentsu Aegis Network and Collaboration Technologies, Owens-Illinois Journey from Skype for Business to Teams Driving adoption for key scenarios in Teams is critical to success Envision Plan your teamwork for Pilot Deploy Grow Teams upgrade to Upgrade to your organization Teams Teams adoption Teams Only Teams Only + 1 2 3 4 5 6 Skype for Teams Coexistence Business Only Organizations not yet using Teams start here Organizations already using Teams start here Focus: Drive adoption in Teams while continuing to use Focus: Plan for and implement the upgrade to Skype for Business, then focus on upgrade Teams Only mode Planning for a successful upgrade Use this proven framework for driving technical and behavioral change + Project Project Technical readiness and Deployment and Operational stakeholders definition user readiness implementation excellence Gather the right Define your project Assess network Assess user Implement pilot, Drive value through sponsors and scope, goals, readiness; acceptance and coexist, and optimization and project team and timeline test for quality design readiness upgrade strategy adoption growth Learn more at aka.ms/SkypeToTeams Identify Teams champions and critical stakeholders Understand the impact of change Pilot before rolling out broadly Focus on driving sustained results Assess the impact to the organization, and Identify early adopters and evangelists to Frequently communicate project progress, reflect it in the adoption plan champion deployment and provide feedback to-dos, and next steps Build user engagement into your Target users and departments with unique Consider devices as part of your overall communications plan needs and edge-case requirements strategy, including personal computers, meeting room systems, and peripherals Use cases and role-specific benefits help Evaluate awareness building, training, users understand the value of Teams and support, then iterate based on feedback and analysis Which coexistence path should you take? Microsoft offers flexibility in the upgrade path to Teams Only Path 1 Path 2 Overlapping capabilities Select capabilities Chat, meetings, and VoIP calling available in both Collaboration, or meetings and collaboration in Teams while retaining Skype for Business and Teams using Islands mode chat, VoIP calling, and meetings (depending on mode) in Skype for until moving to Teams Only Business using SfbWithTeamsCollab or SfBWithTeamsCollabAndMeetings modes until moving to Teams Only Considerations: Considerations: Recommended path for Skype for Business Online More complex environment with on-premises enterprise voice and most on-premises configurations No overlapping capabilities between Skype for Business and Teams Enables a quick velocity move to Teams Designed with a longer co-existence period in mind Learn more at https://aka.ms/SkypeToTeamsPlanning Path 1: Overlapping capabilities Introduce the full Teams experience side-by-side Skype for Business with chat, meetings, and calling enabled* Drive Teams adoption and usage Upgrade all users or a single cohort when you’re ready to move to Teams Only Collaboration Chat Chat Calling Calling Meetings Meetings Teams side-by-side Skype for Business with Chat, Meetings, and VOIP Calling Teams Coexistence Only Collaboration Chat Calling Meetings *Calling features are VoIP-only until Teams Only experience Overlapping capabilities user experience Chat and calling Users can initiate calls and chats from either client Incoming VoIP calls and chats land in the same client as originator Presence is separate No interoperability Meetings Provides richest meetings experience Includes meeting rooms, devices, and services (Cloud Video Interop) Skype for Business Online customers should consider this path so users can experience the full functionality of Teams at their own speed. Once adoption of Teams hits 100% saturation, move to Teams Only mode. Path 2: Select capabilities Introduce Teams with select capabilities side-by-side Skype for Business Drive Teams adoption and usage Migrate additional features from Skype for Business to Teams as you’re ready Upgrade all users or a single cohort when you’re ready to move to Teams Only Collaboration Chat Chat Chat Calling Calling Calling Meetings Meetings Teams Coexistence Only Collaboration Collaboration Meetings *Calling features are VoIP-only until Teams Only experience Select capabilities user experience Skype for Business Server for chat and calling Address meetings, then Enterprise Voice and chat Simplifies and streamlines a meetings-centric Teams experience Teams for meetings Provides richest meetings experience Includes meeting rooms, devices, and services (Cloud Video Interop) Skype and Teams coexist Teams and Skype for Business clients play nice with each other Skype for Business meetings are now Teams meetings IT benefits include ease of provisioning and reporting in a single location Teams Only user experience Chat and calling Receive and initiate all chats and calls in Teams Interop (IM/call) with any Skype for Business user Redirects to Teams if users try to sign-in to Skype for Business. Meetings Newly scheduled meetings take place in Teams Previously scheduled Skype for Business meetings still happen in Skype for Business Data that gets migrated Existing contacts from Skype for Business including federated Existing meetings Live planning workshops and training Microsoft will help you design a strategic plan based upon a proven change management framework and the specific needs of your organization.* Upgrade planning workshops Teams live training Online upgrade guidance Free interactive online workshops Free live and on-demand online training The A-Z for upgrade planning and packed with guidance, best practices, classes designed to help get business deployment includes a proven upgrade and resources designed to kick-start decision makers, admins, IT Pros, and framework and timelines, coexistence planning and implementation end users up and running with Teams. guidance, and an upgrade success kit aka.ms/SkypeToTeamsPlanning aka.ms/TeamsLiveTraining aka.ms/SkypeToTeams *All customers have access to online tools and training. FastTrack-led engagements are available for qualifying customers. Start your journey today With the retirement of Skype for Business Online
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