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WakeMed Files CON for 101 Acute Care Beds

Please join us as we recognize you and the contributions you have made to WakeMed and the community throughout our 50-year history. All are invited to attend any of the celebrations listed below!

Celebrations Honoring Our Employees, Physicians and Volunteers On Friday, April 15, WakeMed submits two certificate of need (CON) CookoutS | Music | Recognition | Games | Prizes applications to the Division of Health Service Regula- tion (DHSR) to add 101 acute care beds to the WakeMed system, with Raleigh Campus North Healthplex Fuquay-Varina SNF those beds divided between the Raleigh Campus and Cary Hospital. Friday, May 13 Monday, May 16 Tuesday, June 7 Acquiring these beds will allow WakeMed to continue meeting the 11 am to 1 pm 11 am to 12:30 pm 11 am to 12:30 pm growing health care needs of Wake County, and to manage the Courtyard Surface Parking Lot Outdoor Patio exceedingly high numbers of patients who seek WakeMed’s services Behind ED Raleigh Campus Operations Center at both the Raleigh Campus and Cary Hospital. Friday, May 13 Apex Healthplex Monday, June 13 We Need Your Letters of Support 10 pm to Midnight Tuesday, May 31 11 am to 12:30 pm Many of you have likely heard that , a regional hospital Café 3000 Patio 11 am to 12:30 pm Parking Lot system based in Winston-Salem, N.C., and Rex Healthcare both Parking Lot Rear of Building Cary Hospital recently announced plans to apply for the beds as well. Because the Adjacent to Front Entrance Tuesday, May 17 Clayton Medical Park state only allows hospitals to apply for a limited number of beds each 11:30 am to 1:30 pm Zebulon/Wendell SNF Tuesday, June 14 year, these applications will compete with our applications to add 10 pm to Midnight Friday, June 3 Noon to 1 pm beds. Therefore, we are asking for our employees’, physicians’ and Points West Café 11 am to 12:30 pm Parking Lot volunteers’ assistance by encouraging them, as well as their families Patio Outdoor Patio and friends, to log onto www.wakemed.org to find out how they can express their support for the addition of acute care beds at the Stay tuned for details on other events throughout the year! Raleigh Campus and Cary Hospital. All letters of support should be submitted by May 30, 2011. • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • For 50 years, WakeMed has pro- WakeMed Receives Prestigious vided outstanding and compassion- Recognition Awards from AHA/ASA ate care in Wake County and WakeMed to Break Ground on beyond. We can continue to provide WakeMed North Hospital this care for our patients in the next 50 years with additional resources. We believe that we have a greater need in terms of capacity, and we have the resources and infrastruc- ture in place to make the best use of these 101 beds and to provide the This March, WakeMed received several 2011 highest level of care to the patients Get With The Guidelines® (GWTG) awards from the in this community. American Heart Association (AHA)/American Stroke Association (ASA). The Raleigh Campus Stroke Program Thank you for doing all you can to was honored with GWTG Gold Performance Achieve- generate support and awareness for WakeMed’s continued expansion. akeMed announces it is moving forward with ment and Gold Plus Quality Achievement Awards; the plans to expand WakeMed North Healthplex into Cary Hospital Stroke Program received the GWTG Silver W Performance Achievement Award; and the Raleigh Cam- Wake County’s fifth hospital – WakeMed North Hospital – with a groundbreaking expected to take place in fall 2011. pus Heart Failure Program received the GWTG Gold We are currently in the design process for the new facility Performance Achievement Award. and are finalizing contractor bids. GWTG is the AHA/ASA’s hospital-based quality improve- With an anticipated opening date of October 2013, ment program that empowers health care teams to save WakeMed North Hospital will be a 61-bed acute care hospi- lives and reduce health care tal with a focus on inpatient women’s specialty services, costs by helping hospitals $20,000,000 offering a full range of OB/GYN services, including compre- (continued on page 2) hensive preventive, diagnostic and therapeutic care. The JFKK Tops $10 Million, facility will continue to serve men and children through its $10,750,000 existing emergency department, outpatient surgery, imaging, lab and physician services. Reaches Midpoint The WakeMed Foundation is grateful to the “Since opening in 2002, WakeMed North Healthplex has experienced consumer-driven volumes that $10,500,000 have consistently outpaced projections, demonstrating the great demand for health care services in 400 businesses, 50 organizations this community,” explained Dr. Bill Atkinson, president & CEO. “Currently, North Healthplex offers and 2,700 individuals who a full-service, 24/7 emergency department, ambulatory surgery center, imaging and lab services, and $10,250,000 helped raise $10 million toward a host of additional clinical capabilities. The campus also features an 85,000 square foot medical the $20 million Just For Kids office building. Transitioning to a hospital is the next logical step as the infrastructure is already in Kampaign (JFKK) goal. The $10,000,000 place and the community has a critical mass of 262,000 residents living within a seven-mile radius of funds received to date helped the facility. While the hospital will initially open with a women’s focus, our plan is for it to continue complete phase one of the JFKK, which supported to expand to meet the needs of women, men and children alike.” $750,000 the June 2010 opening WakeMed was approved to add 41 licensed acute care beds to North Hospital in 2009. These beds of the WakeMed Chil- were in addition to the 20 acute care beds already approved for relocation from the Raleigh Campus, $500,000 dren’s Hospital, the first making the total bed count for North Hospital 61. The inpatient beds will be located in an approxi- and only children’s hospital mately 90,000 square foot addition to the existing North Healthplex. The exact breakdown of the in Wake County. beds is still under consideration, as a team of physicians and staff are working together to determine $,250,000 (continued on page 5) the best mix of services and use of beds. The cost of the project is estimated to be nearly $62 million.

$0 Comings & Goings Raleigh Campus Recognized for MRSA Reduction VHA Central Atlantic has recognized WakeMed’s Raleigh Campus for excellence in AHA/ASA Awards Pathology Laboratories their MRSA reduction efforts. The Raleigh Campus received VHA’s Silver Award for (continued from page 1) welcomes client service analyst Excellence in MRSA Reduction, meeting the organization’s three-year initiative Stephanee Lewis. award criteria. Recipients of the Silver Award achieved 50 percent or greater follow evidence-based guidelines and recom- Fredrick (Ricky) Parker (Surgical Services) reduction in their MRSA rate in 2010, compared to the baseline period. This trans- mendations. GWTG is an optional awards transitioned from the Operating Room to lates to hospitals that have a reduction of 50 percent or greater in hospital-acquired program that a hospital may choose to pur- Inpatient Preop. MRSA infections per 1,000 patient days in the timeframe January through Decem- sue if it is collecting Quality Measures and Danielle McKoy (Surgical Services) transi- ber 2010 compared to October 2007 through February 2008. wishes to be recognized for its efforts. tioned from Day Surgery to Inpatient PACU. “We are so pleased to receive this honor from VHA Central Atlantic and even more Surgical Services welcomes John (Jack) pleased that we have been able to reduce MRSA rates by at least 50 percent,” com- Stech, RN, and Laura Woodard, RN, to mented Meera Kelley, MD, vice president of Quality & Patient Safety. “We could Inpatient Preop and PACU. not have reached this accomplishment without the dedicated work of our Infection The Gift Shop welcomes Joanie Edge as a Prevention team as well as the diligence and commitment shown by our staff. I am retail services assistant. very proud of everyone, and I know we will continue to strive for excellence in the 6A CardiovascularCOMINGS Intermediate GOINGS Care wel- area of MRSA reduction for the health and safety of our patients.” comes Kevin Covington, Jonathan DeFoto, Rita Udjoh and Anjelia Harris, as nurse MRSA stands for Methicillin-resistant Staphylococcus aureus, meaning it is a techs, as well as Jennifer Williams- bacterium that is resistant to traditional antibiotics. It is transmitted through 1 Salifou, RN, and Gregg Johnson, RN. direct contact with either another person or a surface containing the bacteria. 5C Medicine welcomes Edith Guess, RN. MRSA infections pose a significant threat to hospitalized patients and cost hospi- Raleigh Campus Stroke Program: GWTG- The Women’s Pavilion & Birthplace - tals billions of dollars annually. Once a patient develops a MRSA infection, it Stroke Gold Performance Achievement & Raleigh bid a fond farewell to Wanda can be deadly. Gold Plus Quality Achievement Awards Sauers, RN, on March 20 when she retired According to Robin Carver, RN, director, (Infection Prevention), efforts to reduce from WakeMed after 23 years of service. To receive the Gold Performance Award, the MRSA rates on the Raleigh Campus have included the active surveillance of cul- Observation 1 welcomes Crystal Maloy, Raleigh Campus’ Stroke Program achieved tures in selected areas. System-wide initiatives have included increased access to RN, and nurse techs Billy Lesley and Doug 85 percent or higher adherence to all seven personal protective equipment (PPE) with new PPE organizers; a focus on hand Thompson. GWTG-Stroke Performance Achievement hygiene and environmental decontamination; compliance with SCIP measures; and The Pharmacy welcomes new technicians indicators for two or more consecutive a reduction in ventilator-associated pneumonia (VAP) and blood stream infections Karen Coburn and Ruba Beltaji. 12-month intervals. These measures include (BSIs) among patients. aggressive use of medications (such as tPA), Women’s Pavilion & Birthplace - Raleigh antithrombotics, anticoagulation therapy, DVT welcomes Crystal Quinn, RN. VHA Inc., based in Irving, Texas, is a national network of not-for-profit health care prophylaxis, cholesterol reducing drugs and Food & Nutrition Services - Raleigh Cam- organizations that work together to drive maximum savings in the supply chain smoking cessation, all aimed at reducing pus welcomes James Cotton Jr. as lead arena, set new levels of clinical performance, and identify and implement best death and disability and improving the lives cook in the main kitchen, StacieJoe Rus- practices to improve operational efficiency and clinical outcomes. Formed in 1977, of stroke patients. som-Gasca as a hostess in the main VHA serves nearly 1,350 not-for-profit hospitals and more than 30,000 non-acute kitchen, Robert Procopio as a food pro- care providers nationwide, coordinating delivery of its programs and services To receive the Gold Plus Award, the Raleigh duction services tech in Conference Din- through its 16 regional offices. Campus Stroke Program demonstrated at ing, Reginald Sutton as a sous chef in Café least 75 percent compliance in five measures 3000, Rebecca Montague as a hostess in selected from nine GWTG Quality Measures Café 3000 and Kay Cantrell as a clinical for 24 consecutive months or more. Dyspha- dietitian. Imaging Services - CT Departments gia screening, stroke education and assess- MICU welcomes Lynnette Lux, RN. Receive Positive Results from Statewide Survey ment of rehab needs are a few of these The Imaging Services - CT departments at both Raleigh Campus and Cary Hos- measures. pital recently participated in a statewide survey to review CT brain perfusion scan protocols, radiation safety and protection policies, as well as department methodology for tracking and reporting the radiation dose delivered during 2 3 perfusion imaging. This survey is the first of its kind in North Carolina. At the completion of the survey, sites were notified of the findings as well as the radiation dose recommended by the Food & Drug Administration (FDA) for brain perfusion exams. Imaging Services is pleased to share that WakeMed consis- tently delivers radiation doses that are well below the FDA recommended parameters at both Raleigh Campus and Cary Hospital where perfusion CTs are performed. All WakeMed’s CT departments are committed to providing the best quality exam with the lowest radiation exposure possible, and this survey rein- Cary Hospital Stroke Program: GWTG- forces the efforts of our dedicated technologists and physicians who have Photo 1: Ron Cromartie (far left) of the Stroke Silver Performance Achievement worked hard to continuously meet this goal. Copies of the statewide survey American Heart Association/American Stroke Award were sent to all participating facilities and to the State of North Carolina Office Association presents the Raleigh Campus of Governor Beverly Perdue. To receive the Silver Achievement Award, Stroke Program with their GWTG awards. the Cary Hospital Stroke Program achieved From left are Kimberly Elks, RN, Stroke Pro- 85 percent or higher adherence to all gram coordinator; Jeannie Moore, RN, interim GWTG-Stroke Achievement Measures for director of Heart Center Operations and direc- WakeMed Nursing Introduces 12 consecutive months. These measures are tor for the Stroke Program; Keith Hull, MD, listed above. Stroke Program medical director; PJ Hamilton, T h e Da i sy A w a rd Raleigh Campus Heart Failure Program: MD, (Wake Emergency Physicians, PA); and WakeMed is proud to partner with The DAISY Foundation to honor the GWTG-Heart Failure Gold Performance Alice Kamil, MD, (WakeMed Faculty compassionate care of our extraordinary nurses throughout the year. Physicians - Raleigh Campus Hospitalists). Achievement Award DAISY is an acronym for Diseases Attacking the Immune SYstem. The To receive the Gold Achievement Award, Photo 2: Members of the Cary Hospital DAISY Foundation was formed in January 2000 by the family of J. Pat- the Raleigh Campus Heart Failure Program Stroke Program team gather for a photo. rick Barnes who died at age 33 of complications related to Idiopathic demonstrated at least 85 percent compli- From left to right are Rachel Thrombocytopenic Purpura (ITP), an autoimmune disease. Recalling the ance in each of the five GWTG-Heart Gutierrez, RN, Stroke Program skillful and compassionate care from his Failure Achievement Measures for 24 con- coordinator; Brenda Marrotte, nurses, Patrick Barnes’ family wanted secutive months or more. These measures RN, (2 West ICU); Andrea to say thank you to nurses everywhere include heart failure discharge instructions, Naaktgeboren (Pathology by establishing The DAISY Award. measurement of left ventricular function, Labs); and Teresa Harvey, RN, The DAISY Award will be given monthly ACE inhibitor and/or ARB at discharge, (2 East Medicine). to an outstanding nurse at WakeMed. beta blocker at discharge and smoking Photo 3: Wendy Anderson, RN; Helen Nurses can be nominated by their nursing colleagues, patients, patients’ cessation counseling provided to all eligible Roth, RN; and Hollie Kohl, RN, represent the family members or visitors, WakeMed staff members, physicians or patients. Raleigh Campus Heart Failure Program. volunteers. DAISY nurses will receive a special recognition pin, certifi- “Get With The Guidelines demonstrates cate and other fun treats. For additional information about WakeMed’s commitment to being one of GWTG, visit www.heart.org By late April, nomination forms will be found on each unit and on the the top hospitals in the country for provid- or www.strokeassociation.org. WakeMedWeb (Nursing Administration page). Completed forms can ing aggressive, proven stroke and heart be placed in a designated lock box found at the main entrance of your failure care,” said Betsy Gaskins-McClaine, hospital or facility; scanned and e-mailed, or sent through interoffice RN, BSN, MSN-C, vice president of Heart & mail to Jill Whade, RN, (Nursing Administration), jwhade@wakemed. Vascular Services. “We will continue to focus org; or given to a nurse manager or charge nurse. Nominations received on providing care that has been scientifically by the 15th of each month will be considered for the following month’s proven to quickly and efficiently treat stroke DAISY Award. For additional information, please contact Meghan and heart failure patients with evidence- Kuebler, RN, (CV Testing) at [email protected] or Whade at based protocols.” [email protected]. 2 Barb Bisset, RN, PhD Caroline Utt, 14, is the subject of a new WakeMed TV commercial that is part of a series Safety Executive Director safety FIRST first called “Our Patients’ Stories” highlighting the stories of WakeMed patients. An avid tennis & Safety Officer, player, Utt is shown here on the North Hills Club tennis courts in Raleigh during the filming WakeMed Emergency this past March. All of our patients’ stories can be found at www.wakemed.org. Services Institute CODE Stop,PINK & MISSING Secure PERSON & Search Protecting Our Infant and Pediatric Patients An infant patient is defined by the WakeMed is known for the quality care we period from birth to one year of age. offer to our pediatric patients. In fact, we A pediatric patient is at least one year provide services to over 143,000 children old, but less than 18 years of age. per year in many departments, at multiple Should an infant be abducted, it will sites, including the Children’s Hospital on be communicated as a Code Pink. If the Raleigh Campus. As health care provid- known, a description of the abductor ers, we must always work to protect the will be communicated. Should a pedi- children in our care from harm. In health atric patient go missing, it will be care facilities, a potential harm is abduc- announced as a Missing Person and a tion. If a pediatric patient goes missing, description will be given of the patient. staff must know what to do. The safe return Upon hearing the overhead page of a missing infant or child is dependent on “Code Pink (plus location)” or “Miss- staff taking rapid action. Therefore, staff ing Person (plus location),” ALL staff Behind the Scenes: WakeMed Films New TV Commercial should always remember these tips: and physicians who are not perform- • Abductors will commonly try to pose ing life saving procedures, as well as as staff, a family member or a helpful volunteers, are expected to STOP • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • person. what they are doing and take the fol- WakeMed Celebrates • Always be alert to your surroundings. lowing steps in their immediate area: • Always secure your identification badge, 1 - STOP even if you are not wearing it. Do not loan National Nurses Week Stop suspicious persons. If a person your badge to another person or leave May 6 to 12, 2011 does not stop, take down a description it in an unlocked drawer, on a desk or of the person and note their route of This year, the American Nurses Association (ANA) has chosen the theme Nurses hanging with a lab coat. travel. Communicate this information Trusted to Care for National Nurses Week. According to the ANA, “Nursing is a pro- • If your ID badge is lost or stolen, report to Campus Police (ext. 08171). fession that embraces dedicated people with varied interests, strengths and passions this to Campus Police ASAP. because of the many opportunities the profession offers. [Nurses] have many roles – • Carefully look at others’ badges to 2 - SECURE from staff nurse to educator to nurse practitioner and nurse researcher – and serve confirm the badge picture matches the Secure all area entrances and exits. them with passion for the profession and a strong commitment to patient safety.” person wearing it. 3 - SEARCH • Secure all uniforms including scrubs. This May, WakeMed wishes to thank our dedicated nurses for the care they provide to Immediately search the area around • When entering secured areas, do not our patients each and every day. We appreciate their commitment and the many contri- you if you are not involved in a life- swipe anyone else in. If someone follows butions they make throughout our organization. As part of National Nurses Week, Nurs- saving procedure. If an infant is miss- behind you, ask/check who they are, and ing Administration will host two ceremonies honoring recipients of the Professional ing, look for someone who matches determine if they are authorized to be in Nursing Excellence and the Support the announced description and who is that area. If you feel unsure, immediately Excellence Awards, both of which carrying a bundle, bag or infant. Check notify your supervisor or Campus Police. are peer-nominated awards. The Pro- all areas (i.e. bathrooms, trash cans, • Take time to confirm a visitor’s relation- fessional Nursing Excellence Award supply rooms, offices and stairwells). ship to the patient and his or her family. recognizes any RN or LPN for the • Report anyone who is exhibiting unusual This year, drills will be conducted at excellent work that he or she does on behavior such as repeated visits to see designated sites to give everyone the N u r s i n g E x c e l l e n c e his or her unit. The Support Excel- an infant or child, or asking questions opportunity to practice responding to lence Award recognizes an individual about hospital/security procedures a Code Pink/Missing Person event. C e r e m o n i e s who makes a difference on the unit or the facility’s layout. Thank you for your efforts to help at the bedside. This could be a secre- Raleigh Campus • Stop any suspicious individual by asking, keep our children safe. tary, nurse tech, respiratory therapist, Honoring recipients from “May I help you?” Carefully observe the pharmacist, etc. This year, the cele- Special thanks to Dionne Harvey-Bell Raleigh Campus and North Healthplex person’s physical appearance, behavior brations will also include a special (Administration) for her assistance in and mannerisms. Monday, May 9, from 2 to 4 pm recognition for Volunteer Services. developing Code Pink training mod- Andrews Center Learn more about WakeMed’s response ules. These modules will be available Also during National Nurses Week, to a missing infant or child in this month’s for departments to use as a part of Cary Hospital Spiritual Care will offer the Blessing Safety First column at right. their training. Honoring recipients from of the Hands ceremony for nurses Cary Hospital and Apex Healthplex throughout the system. According to Lil Galphin, interim director, Thursday, May 12, from 2:30 to 4 pm (Spiritual Care), this symbolic cere- Conference Center WakeMed Foundation mony shows appreciation for the hands of nurses and all they do to Scholarships & Grants comfort and care for our patients. The In early 2011, the WakeMed Foundation awarded grants, skills scholarships and disbursements to several employees for Blessing of the Hands ceremony will take programs, equipment and materials, or to fund participation in educational activities. The Foundation is now accepting place at the Raleigh Campus and Cary applications for the next Grant and Skills Scholarship Programs, with upcoming 2011 deadlines of May 1 and September 1. Hospital chapels. Additionally, Spiritual For details and application forms, visit the WakeMedWeb and click Departments, then WakeMed Foundation. Care chaplains will perform the ceremony at sites across the system. Stay tuned for Melissa Craft, RN, BSN, CNRN Linda Kelly, RN, CGRN Jane Stewart more details, dates and times over e-mail. Neuro ICU Operative Services Nursing Education National Teaching Institute & Critical Safe Patient Handling & American Association of Neuroscience Finally, all nursing units are planning Care Exposition Movement Nurses (AANN) Annual Meeting individual celebrations to recognize their Susie Davis Jackie Kennedy Julie Torsone, CPNP nurses during National Nurses Week. Corporate & Community Health Volunteer Services Pediatric Surgery Speak with your manager or supervisor National Wellness Institute Conference NCSDVS Annual Education 9th Annual International Nuss for details. Tracy Enroughty, RNC, CNS, LPC, CAN Conference Pectus Excavation & Carinatum Clinical Resource Management Patty McLean, RN, BSN, CNRN Lecture Series N a t i o n a l Healthcare Risk Management Online 5B Neuro Intermediate Care Helen Townsend Certificate Program American Association of Information Services Hospital Week Neuroscience Nurses (AANN) SIIM - Society for Imaging Traci Fox M ay 8 to 1 4 , 2 0 1 1 Acute Rehab Services - Physical Therapy Annual Meeting Informatics in Medicine National Hospital Week is a time to Safe Patient Handling & Movement Lisa Schneider Tracy Weidig, RNC thank all of our employees, physicians Infection Prevention Women’s Pavilion & Birthplace - Susan Hardee, MLS and volunteers for their hard work and Association for Professionals Raleigh Wake AHEC Library Services dedication throughout the year. We in Infection Control & 19th Annual Lactation Consultant 2011 Disaster Information Outreach would not be who we are today without Epidemiology (APIC) 2011 Comprehensive Update Symposium this talented team, and we thank them Rebecca Jones, RN, MSN Karen Skowronski Betty Woodard, RN, PhD for their commitment to our patients and Clinical Analysis Case Management Nursing Research & Evidence-Based to our organization as a whole. National Cardiovascular Data Registry NICM/ACMA Case Management Practice/Nursing Administration Annual Meeting (NCDR.11) Conference Nursing Leadership Retreat 3 Photo2: Photo1: tioninto the work environment. attentionallows forsmooth a transi growth.This one-on-one personal sessionstomaximize individual ofthe program continues with support deliverpatient care. The second part theorywith the skills needed to support,allowing nurses tointegrate izedclinical orientation and emotional tocombine didactic content, personal monthsofthe program are structured thenew nurse graduate. The first nine developmentand personal growth for activitiesthat facilitate professional gramoffering clinical and educational FellowshipProgram isone-yeara pro forspring 2011. The WakeMed Nurse WakeMedNurse Fellowship Program nursefellows who are part ofthe NursingEducation welcomes the 37 NewNurse Fellows NursingEducation Welcomes fellows: JenniferHunter JamieOrtolani (backrow, tolr) Hospital); ChinkaPatel CVIC); row,tolr) theirBasic Arrhythmia class (front- CareyBarbour MichaelJohnson Medicine); BrittenyCook (3ECVIC); Othernurse fellows include: RN,(5B NIC); (3ECVIC); Hadley What an Employee! an What lead clinical dietitian. clinical lead to promoted was Hospital) Cary - vices Ser Nutrition & Tina(Food Schwebach skills. update and certification maintain to March in Conference Seat Protective Child N.C. the attended Raleigh) - Birthplace & Pavilion and thal technicians seat safety Child PACU.and Preop Inpatient for supervisor educator/ clinical interim to promoted was Services) (Surgical WoodellRN, Michelle , PACUAnesthesia. Preop, and Inpatient for manager interim to promoted was Services) (Surgical Simms Corinna (CEN). Nursing Emergency in Certification her received Services) Care Critical (Mobile RN, McCall, Lauren certification. Executive Nurse her obtained Administrators) (Clinical RN, Fry, Maria Administration. - Physicians WakeMedFaculty in specialist review compliance to promoted was vices) Ser Audit & (Compliance Hendershott Jule Hospital. Cary at and Campus Raleigh the on Nursing Services Imaging for manager operations clinical to promoted was Services) (Imaging RN, Rhodes, Susan others.” of ideas and feelings, needs, the to sensitive and done, job the getting and people with ing work- in effective welfare, human for work to dedicated be should and ... health child and maternal of field the to contribution outstanding an “made has award this of ent Trainingrecipi- Health Each Child Program. Health’sPublic and of Maternal School UNC the of graduate a to honor his in given is and Health Child and Maternal of Department Hill Chapel at (UNC) Carolina North of University the of founder the after named is award This 2011. for Award man Chip- S. Sidney prestigious the of recipient the WakeMedChildren’s,as selected was of director medical MPH, MD, Piehl, Mark LoriWenner , RN,, (3E CVIC) TabethaDavis CrystalDanielson (both of the Women’sthe of (both Lee Jeff ChrisLewis TheEmergency Department nurse Severalnurse fellows at EllenHampsey ShaneCollins EdithGuess , RN,, (3West Cary-Medical/Surgical CarlyCox , RN,, (3A CVIC); , RN,, (3B CVSIC) , RN,, (2West CVIC Cary- Hospital); KimberlyPoling , RN,, (5B NIC); , RN;, and , RN,, (2West CVIC Cary- Hospital); , RN;, , RN,, (3E CVIC); , RN,, (5C Medicine); , RN,, (3E CVIC); and , RN,, (6C Surgery Trauma);& , RN,, (3A Rosy Rosen- Rosy KristiePernell CharlotteArnold EdHollingsworth , RN,, (3B CVSIC); and GracielaGarcia RandiWills , RN,, (3A CVIC); - - - -

- Practitioners and Acute Care. Acute and Practitioners Nurse Family in Certified Board ANCC and Certification; gery Sur Cardiac and RN Care Critical RN, ing, RN; Medical-Surgical Certified RN; Medical-Surgical certifications: new received nurses 1 Observation Several teams. Buyer and Specialist Contract the supervising be will and Sourcing Strategic of manager to promoted was Richardson David diabetes. 2 type for risk at is adults American three in One prediabetes. or diabetes 2 type developing for risk at is individual an if Test.determines Risk test Diabetes This a taking by Challenge” Million the “Join to lic pub- the encouraging is ADA Day,the Alert Association’s(ADA’s) of part Day.As Alert Diabetes American the discuss to show TV the on appeared gram) Pro- (Diabetes RN, Hurteau, Capps Missy specialist. financial senior to promoted was Accounting) (Corporate Haynes Karen MaryPiszczak , RN, Questions? strationsand hands-on training for all staff. newLearning Link system. Staff Development Training& will beoffering demon upgradeaswell asinformation ontraining materials and classes related tothe Pleasemonitor the > > > Hints Helpful May23. Friday,May 13, through am,8 Monday, willnot beaccessible for any user from am,8 Toaccommodate this upgrade, Learning Link andsupervisors totrack for compliance. classes.Itwill also beeasier for managers functionalityand self-cancellation for improvements,easier navigation, better moreuser-friendly and will include catalog Newertechnology will allow the system tobe upgradethe Learning Link system this May. StaffDevelopment Training& announces itwill SystemTo Be Learning 1 Tracy , RN,, (5C

Holly shouldberun before May 13. Otherwise, they cannot berun until after May 23. orearly May. Training records for clinical performance evaluations due inJune Ifyour clinical evaluations are due inJune, please start working onthem inApril ferredtothe new system. Certificatesthat are partially completed inthe current system will not betrans pleteitbetween May and1 13, orafter May 23. certificateisdue inMay, you must com Ifyour Learning Link annual mandatory , RN,, , RN;, , RN,, , RN, Certified RN, Jackson, Cindy ContactBrian Broush atext. 08603 or , Trauma); RN,(6C Surgery & nyeRose Pecorella tal); CaitlynPease AndrewNewsome RN, (3B CVSIC); DishaMiyani Medical/Surgical - Cary Hospital); LillieLodge Cary Hospital); TiffanyLafortune Cary- Hospital); TylerKnowles (3ACVIC); BritneyJones Hunter cine); Hackal (Rehab); West CVIC - Cary Hospital); CalvinSpradlin MelissaWest , RN, Kleeberg, Lori , RN, Huffman, Sarah My Carolina TodayCarolina My WakeMedWeekly U Link IneldaHinnant navailable,May 1323- , RN,, (5C Medi , RN,, (5B NIC); Bryan Flem- Bryan TeraTew , RN, (5A MIC); JenniferSmith Jennifer , RN, (2 West CVIC - Cary Hospital); Bon DeboraJordan

, RN, (WakeMed Children’s) , RN,, Upgrade -

, RN, (WakeMed Children’s); and , RN, (3B CVSIC); Elizabeth , RN, (2 West ICU - Cary Hospi e-newsletter for further updates onthis

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, - JessicaGarner gencyDepartment (ED). admittedthrough the Cary Hospital Emer medicationreconciliation onpatients who are Program,hiring three clinical pharmacy technicians who are dedicated toperforming TheCary Hospital Pharmacy implemented newa Medication Reconciliation CreatesNew EDMedication Reconciliation Program CaryHospital Pharmacy patientsafety but also tomeet Joint Commission standards,” said accuratelyfor every patient, not only toensure “Itiscritical that medication histories bedone duringtheir hospital stay. initiatingthe patient’s medication orders history.The list also serves astoola for awareofthe patient’s complete medication whichhelps ensure that the medical team is listisplaced inthe patient’s medical record, list.The completed medication reconciliation mineand verify the patient’s home medication witheach patient prior toadmission todeter summer,was able todemonstrate the value ofusing pharmacy technicians inthe Cary PharmD,clinical pharmacy manager atCary Hospital. Smith, through pilota study last 4 , RN,, (2East Medicine , RN, (3B CVSIC); [email protected] , RN, (2 West ICU -

, RN, (3 West and , RN, (2 , RN, BrielleHolmes , - - DebLaughter 2 . future.Stay tuned for more details! similarMedication Reconciliation Program in the near ers.The Raleigh Campus is planning to implement a timesaverfor Pharmacy staff and the patient’s caregiv takesonly hospital-issued medications. This is a helpful medicationsback home, as it is important each patient responsiblefor ensuring a family member takes those EDwith their medications in hand, the technicians are andSunday, from 12:30 to 11 pm. If patients come to the throughFriday, from 7 am to 11 pm, as well as Saturday medicationreconciliation cover the ED Monday TheCary Hospital clinical pharmacy technicians for tionstojog the memory,” added Smith. “For example, witheach patient before admission, asking them ques “Ourtechs gothrough medicationa interview process •

medicines. patientstotake those medicines with their current forshorta time. Make sure that itisokay for those Somepatients may get medicine insmall amounts or - - speak

accurateinformation.” orassisted living facility toensure they get orcall the patient’s pharmacy, doctor’s office techniciansmust speak with familya member oftheir medications, sothe clinical pharmacy patientshave difficulta time remembering all requiredtodetermine completea list. Many painorallergies. Often, lota of research is patientsare asked ifthey are taking anything for ,

- - hospitalcaregivers must: SafetyGoal for hospitals. According toJC, patientmedications isNationala Patient sion(JC) has dictated that checking EffectiveJuly 1,2011, The Joint Commis pharmacytechnicians.” thisprogram byour pharmacists and appreciatethe hard work being put into calresources more efficiently. We really patientcare. Italso allows ustouse clini gencyDepartment throughput and overall strongstep forward toenhance Emer patient.This new program istherefore a takeupto25 minutes forcomplicated a agreed.“Medication reconciliation could PhysiciansCary- Hospital Hospitalists) JamesCappola later,which can slow down patient care.” cian,nurse orPharmacy staff must doit end,inadvance ofadmission, the physi onciliationisnot performed onthe front Hospital.Added Smith, “If medication rec cationReconciliation Program atCary startpharmacya technician-driven Medi Subsequently,support was obtained to HospitalEDfor medication reconciliation. • • •

gohome, and explain the list. thepatient and their family before they Givelista ofthe patient’s medicines to home. caredoctor before the patient goes theirnext caregiver ortotheir primary Givelista ofthe patient’s medicines to theircurrent medicines. patienttotake any new medicines with taking,making sure that itissafe for the Findout what medicines each patient is HospitalEmergency Department and DebLaughter BrielleHolmes , MD,, (WakeMed Faculty , AngelaSmith Jessica intheCary G

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APRIL 2011 Management News Management WayWomen’s Leadership Council. icsAssociation and the Triangle United icsAssociation, the North Carolina Dietet associationsincluding the American Dietet Dietetics)and ismembera ofprofessional inFamily Consumer& Sciences (major in versityofGeorgia with bachelor’sa degree ment.Marchand graduated from The Uni patientroom service delivery and manage thecafeteria and catering services; and tomersatisfaction; retail sales growth in improvementinpatient, employee and cus ments.She will strive for continuous missionand state and federal require policiesand incompliance with Joint Com accordancewith WakeMed’s established directingdepartmental operations in responsiblefor planning, organizing and roleatWakeMed, Marchand will be retailand catering manager. Inher new MedicalSystem inGeorgia, aswell astheir directorofNutrition Services for Tanner RaleighHospital, Marchand served as threeyears. Prior toher time atDuke SystemDuke- Raleigh Hospital for almost tionServices for the Duke University Health sion)where she served asdirector ofNutri ARAMARKCorporation (Healthcare Divi Marchandwill join WakeMed from the wishher all the best upon her retirement. manycontributions toour organization and toWakeMed, wealso thank Franklin for her catedservice. Aswe welcome Marchand May7,after more than 40years ofdedi lin department’scurrent director, tionServices onMonday, April 25. The directorofRaleigh Campus Food Nutri& JessicaMarchand NewDirector Chosen for RaleighCampus FoodNutrition& Services - (StaffDevelopment Training)& tion), ServicesCary- Hospital), Jones (CorporatePlanning); (Front row, tolr) Zotter Curriculumincluded Myers-Briggsa Type Indicator planfor each participant. resultsofwhich were used tobuild personalizeda development theyear-long program with managementa assessment profile, the recommendationand panel interview. Each participant started competitivea application process that included managementa participantscompleted the program after being selected through mer2011. Stay tuned for details onupcoming information sessions. cent.The next session ofManagement Pathways will begin insum andnon-management positions, this number increases to48per motionstomanagement. For promotions that include management rently,reports show 37percent ofall graduates have received pro graduatesindividually aswell asfor all graduates collectively. Cur mentTraining& has tracked promotion rates for each group of Sincethe Management Pathways program began, Staff Develop conductingnew hire tours during orientation. withcurrent WakeMed leaders. Participants were responsible for sponsoredbyWakeMeda leader, community service and interviews andclass, coursework and training, developmentala project W (Backrow, tolr) GraduatesofWakeMed’s Management Pathways Program , will, retire from WakeMed onSaturday, DianaMcLeod (Organizational Process Improvement), , RN,, (Quality Patient& Safety), mentPathways program graduated this March. Inall, 12 akeMed’sfourth group ofstaff participating inthe Manage- LeighFrance , RD,, LDN, will begin as , RN,, (Women’s Pavilion Birthplace& Cary)- and program director DevondaDasher AliceFrank (Medical Records),

- JodiDeJoseph - - KristenKlecha ------(Outpatient Rehab), DionneHarvey-Bell EricWeaver yearsofhard work.” changepeople’s lives. We thank each ofour 22honorees for their upon,these winners dowhatever ittakes todeliver services that strivingfor innovation oroperating facilities that are depended whatitmeans tobe heroes. Whether serving those inneed, BryanHamilton, “The winners selected this year truly represent selectedbya fromWakeMed. Winners were nominated bytheir peers and sionalsthis year with Health Care Hero Awards, including three The andcommitment. issues,and hecares for his patients with the utmost compassion itislike toage with disabilitya and the accompanying health ofthese patients who have lifelong needs.” Heunderstands what injuries,but healso manages the business aspect oftaking care havehad catastrophic, unplanned, sudden spinal cord and brain “anextraordinary physician who not only treats patients who knownasthe Carolina Back Institute. Coworkers call Dr. O’Brien dentofCarolina Rehabilitation and Surgical Associates, also NursingCare Center ofApex. Additionally, heis the vice presi Center,Blue Ridge Healthcare Center, and Rex Rehab and asWakeMeda Emergency Department physician, the Center continuestopull intwo tothree nine-hour shifts per week asthey learn complicated procedures. And, while Dr. Snyder Thisopportunity isespecially important for medical residents withmedical procedures, without life-and-death consequences. roleinhelping medical professionals gain hands-on experience nequinsthat bleed, talk and even bite, the Center plays keya thatmimics real-life medical situations with sophisticated man Threefrom WakeMedNamed , RN,, (NICU), (Food Nutrition& Services Cary- Hospital), TriangleBusiness Journal ® assessment (Campus Police Public& Safety), ElaineMarinello TBJ (Administration) and CLASSOF2011 TinaSchwebach RockyMount, Cary Health and Rehabilitation BryantT. Aldridge Rehabilitation Center in torfor the WakeMed Rehabilitation Hospital, itation,Dr. O’Brien serves asthe medical direc Boardcertified inphysical medicine and rehabil PatrickJames O’Brien, MD

ManagementSystem. state-of-the-artA facility tiveLearning and its Simulated Learning talincreating the WakeMed Center for Innova EmergencyMedicine, Dr. Snyder was instrumen AsWakeMed’s associate program director for GrahamSnyder, MD -appointedcommittee. Said

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What Every Employee Should Know B Questions?Call Human Resources/Benefits atext. 08143. • • • Benefitsdefinitions that arehelpful tounderstand: • • • • (TBJ)

5 (Food Nutrition& co-paysare met. Coinsurance: Co-pay: Deductible: physicianaspreventative. Annualpreventative visits are covered at100 percent. Please note the claim must becoded byyour Viewclaims activity onthe Blue Cross Blue Shield website at drugco-pay. Ifyou order your prescription through the mail, you can obtain upto 90-daya supply for twice the retail contactthe Benefits department within 30days tochange toyour benefits. Call ext. 08143. Ifyou experience qualifyinga event, such aschildbirth ormarriage, E PamelaYoung AliciaBarfield honored 22local profes N Thedollar amount you pay atthe time servicea isrendered. E TBJ Theamount ofcovered expenses you pay infull each year before your plan benefits begin. F Dave Percentageofmedicala bill that aninsured person must pay after deductibles and/or Janine publisher I - T S

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- - - C - - - O TBJ • resourcestothis important cause,” commented heartfeltappreciation toeveryone who has given their time and community.We would like tooffer our paignisvictorya for the families inour “Reachingthe halfway mark inthe cam tionaltreatment and support facilities. room,children’sa play room, and addi Ronalda McDonald family room, teena and25-beda Pediatric Inpatient Unit – Unit,12-beda Pediatric Observation Unit an–eight-bed Pediatric Intensive Care theRaleigh Campus and features 45beds squarefeet ofthe new patient tower on TheChildren’s Hospital comprises 34,000 4,900medical personnel from 30states. excellenceand innovation. Last year, the Center trained more than forInnovative Learning has developed nationala reputation for healthcare services closer tohome.” morepediatric specialists sochildren and families can receive arthealth care facilities and technology aswell ashelp recruit wewill provide even greater access for children tostate-of-the- CEO.“By continuing towork together toward our common goal, patientsand businesses,” added teers,aswell asfrom our community’s leaders, volunteers, past familyincluding administration, physicians, employees and volun “Weare blessed with tremendous support from the WakeMed tiestoprovide more space for families and staff. willexpand from 36to 48 beds. Itwill also offer enhanced facili tothe region’s premature and critically ill newborns. The NICU WakeCounty, offering the highest level ofneonatal intensive care services.The Raleigh Campus operates the only Level IVNICU in IVNeonatal Intensive Care Unit (NICU) and toadd other pediatric JFKK Anadditional $10 million isbeing raised for phase two ofthe executivedirector, WakeMed Foundation. Teafor the Soul Withquiet music, warm drinks, snacks and helpful activities, Teafor the Soul ingclinical and theological education for students. She also created WakeMed’sclinical pastoral education supervisor since 1978, provid Inaddition toserving families and patients, Galphin has been care,Inc., supporta group for parents who have lost aninfant. theirsituation. Galphin isalso co-founder and facilitator ofParent familiesofpremature newborns handle the continuous stress of istscare for premature and critically ill babies. Galphin helps the siveCare Unit (NICU) where neonatala physician and nurse special andloss. She concentrates her time inour Level IVNeonatal Inten ) 1 e g a p m o r f d e u n i t n o c ( • • R tofund the expansion and renovation ofWakeMed’s Level N

HealthCare Heroes • • • • E •

• • R offers calma retreat for hospital staff. programa, intended to“care for the caregiver.” • • catedtopatients and families healing from crisis inghardships. Galphin’s life work has been dedi patientsthe tools tocope with often life-threaten interimdirector, (Spiritual Care) give families and Hospitalspiritual caregivers like Lillian Galphin, LillianW. Galphin • • • • • • • • www.bcbsnc.com •

BillAtkinson • • • • - •

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• Hospital. WakeMedChildren’s caresfor patienta inthe Jessica O’Nea , PhD,, president & . • • JackRadford

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l, RN, (PICU)

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APRIL 2011 • • Non profit Organization U.S. Postage PAID Microscope is a newsletter written by and for Raleigh, NC the employees of WakeMed. Our goal is to provide WakeMed Health & Hospitals Permit NO. 1307 employees and friends of WakeMed with the most 3000 New Bern Avenue up-to-date news on all of the hospital system’s activi- Raleigh, North Carolina 27610 ties. The Public Relations department thanks all of the employees who contributed to this publication. ADDRESS SERVICE REQUESTED We welcome comments and suggestions on this publication and its content. Call (919) 350-8120, e-mail [email protected], or write Microscope, Wake­Med Public Relations Department, 3000 New Bern Avenue, Raleigh, NC 27610.

Coleen Smith, Moira Dutton, Editors Leslie Keefe, Design WakeMed Employees, Photos

©WakeMed Public Relations, April 2011 Celebrate Spring! New Additions and 18th Annual Spring Daze Attachments Arts & Crafts Festival SATURDAY, APRIL 30 Welcome to the 9 am to 5 pm WakeMed family, all CALENDAR Fred G. Bond Metro Park in Cary new brides, grooms O F E V E N T S Enjoy arts, crafts, food, entertainment and and babies! To help you plan ahead, this calendar lists upcoming system-wide events, train- much more. Visit www.townofcary.org Meghan Beal (Staffing Resources - ing classes and community events. For complete details and fee information, for more details. Cary Hospital) and husband Adam visit the WakeMedWeb. Please send calendar submissions to the Public Rela- welcomed Sophie Ellen on October 11. tions department or e-mail [email protected]. t w o g r e at E V E N T S O N Jackie Neumann, RN, (Women’s Pavil- family employee membership special Volunteer Orientation ion & Birthplace - Raleigh) and hus- Healthworks Fitness & Wellness Center – Raleigh Campus – Monday, May 2, from 5:30 SATURDAY, MAY 7 band Eric celebrated the birth of Purchase a three-month membership for just to 8:30 pm; Wednesday, May 18, from 1 to 4 daughter Raegan on December 13. $75. No enrollment fee! Call ext. 08602 for pm; and Monday, June 6, from 5:30 to 8:30 Apex Peak Fest Lisa Dillahunt (Adult Emergency more information. pm. All classes held in Conference Dining. 9 am to 5 pm Department) and husband David wel- Classes for Expectant Parents Cary Hospital – Tuesday, April 26, from Downtown Apex comed son Zackery on December 18. WakeMed Birth & Parent Education offers 8:30 am to noon; Thursday, May 5, from 5:30 Susan Driver (Claims & Billing - a variety of classes for expectant and new to 9 pm; and Tuesday, May 24, from 8:30 am Meet in the Street Physicians) and husband Scott Driver parents including Newborn Basics, Parent- to noon. All classes held in the Conference 10 am to 4 pm (Mobile Critical Care Services) cele- Baby Connection, Labor & Birth Education, Center. Downtown Wake Forest brated the birth of Hannah Grace on Preparation for Cesarean Birth, Multiples Staff Development & Training February 13. Bring the whole family to enjoy these FREE Labor & Birth Class, Boot Camp for New Enroll in any of the listed classes via Learn- spring events! Enjoy food, games, local Kristen Klecha (Food & Nutrition Ser- Dads, Breastfeeding I & II, Pets & Babies, ing Link or ask your manager/supervisor to vices - Cary Hospital) and husband Infant Massage, Baby Steps and Infant/Child e-mail [email protected] with vendors, arts & crafts and live entertain- Jacek welcomed daughter Eva Claire CPR. For times, locations, cost and additional your name and employee number, and course ment. Visit www.apexpeakfest.com on February 20. information, visit www.wakemed.org and name, date(s) and time(s). For information, or www.wakeforestchamber.org. Portia Johnson, PharmD, (Pharmacy) click “Classes and Events,” or call ext. 08235 visit the WakeMedWeb or call ext. 08306. welcomed baby Emari on February 25. (Raleigh Campus) or ext. 02318 (Cary Please note: Some classes require an intro- WakeMed is proud to help sponsor Hospital). these three community events. Patty Robinson (Staffing Resources - ductory course or satisfactory completion Cary Hospital) and Luis Soto WakeMed Safe Sitter Program of an assessment test. welcomed daughter Isabelle Elise This popular two-day program is offered to COMPUTER TRAINING Robinson-Soto on March 1. kids ages 11 to 13. Participants learn proper Outlook Tips & Tricks – Tuesday, May 3, 10 to A Day with that Uppity Science Chick: Kathleen child care techniques for preventing and Holly Burroughs, RN, (NICU) and 11 am, Raleigh Campus, Medical Office Build- Kendall-Tackett, PhD, IBLC – Tuesday, May 3, handling medical emergencies (CPR and ing, SD&T Classroom #4 (Code=CTOLTT) 9 am, at UNC-Chapel Hill husband Kevin celebrated the birth basic first aid training). The program will be Outlook Mail and Calendar Introduction – Triangle Nurse Appreciation Celebration of Andrew Walton on March 5. held on June 20 & 21, July 13 & 14 and Thursday, May 13, 8:30 am to 12:30 pm, (TNAC) 2011 – Thursday, May 5, 5 pm, at the Becky Wilson, RN, (MICU) and August 16 & 17 at the Andrews Center Raleigh Campus, Medical Office Building, Sheraton Imperial Hotel and Convention Center, husband Tim Wilson, RN, (PACU) (Raleigh Campus) from 9 am to 4 pm; and on SD&T Classroom #4 (Code=CTOL) Durham celebrated the birth of daughter Julia June 29 & 30, July 21 & 22 and August 1 & 2 Gayle on March 14. in the Cary Hospital Con- MANAGEMENT DEVELOPMENT 18th Annual Thomas B. Dameron Lectureship in Jessica Schmidt, RN, ference Center from 9 am Employee Selection and Orientation – Orthopaedics: The Hip - From Cradle to Grave – (NICU) and husband Ryan to 3:30 pm. Registration Wednesday, May 11 & 18, 8:30 am to 3:30 pm, Friday, May 6, 7:30 am, at the Andrews Center welcomed Evelyn Mae on forms and more informa- Raleigh Campus, Medical Office Building, Stolen Childhoods: Understanding the Sexual March 15. tion can be found online at SD&T Classroom #3 (Code=MDSI) Exploitation of America’s Children – Friday, May www.wakemed.org under Kelly Deis (Public Relations) EAP: Constructive Confrontation – Thursday, 6, 8:30 am, at Trinity Baptist Church, Raleigh the “Children’s” link. and husband Mark wel- May 12, 9 to 11 am, Raleigh Campus, Medical Institute for Educators in Healthcare: Summer Questions? Contact Bobbie comed Harper Loretta on Office Building, SD&T Classroom #1 Institute 2011 - Keys to Successful Teaching in Earnhardt, RN, (Raleigh) at April 2. (Code=MDCC) the Health Professions – Wednesday, May 18, [email protected] Wake AHEC 9:30 am, through Thursday, May 19, 3:30 pm, or Joanna Stephanos Educational credit available for all programs. at the McKimmon Center, Raleigh (Cary) at jstephanos@ For details/fees, call ext. 08547 or visit www. Amar Patel Receives wakemed.org. Nursing Education wakeahec.org and click Program Listings. Nursing Professional Development Book 40 Under 40 Co-Existing Mental Health Problems in Series: Lions and Tigers and Nurses – Monday, Persons with Developmental Disabilities – April 18, from 3:30 to 4:30 pm, in Raleigh Campus Leadership Award Wednesday, April 20, 9 am, at the Andrews Conference Dining. Register via Learning Link The Triangle Business Journal (TBJ) has named Amar Patel, director Center using code NE014-11001. of the WakeMed Center for Innovative Learning, a recipient of their annual Webinar/Online Learning - Mood and Education Essentials – Monday, April 25, from 40 Under 40 Leadership Award. Patel was one of only 40 local business Cognition in MS: The Patient’s Challenges 8:30 am to 12:30 pm in the Cary Hospital Confer- leaders to receive this award. and Ours – Tuesday, April 26, 11:30 am ence Center. Register via Learning Link using Intraoral Radiography for the Office-Trained code NE014-11022. In May 2007, Patel was recruited to help build the WakeMed Center for Inno- Dental Assistant – Begins Tuesday, April 26, CPR Blitz – Thursday, May 5 - “Check-off only” vative Learning, which opened in May 2009. Today, he has helped secure at 6 pm, and runs over a nine-week period is any time between 8:30 am and 8 pm. Classes more than $2.1 million in grant funding from the Duke Endowment, Wake ending on Saturday, June 25, at the Andrews will be held from 9:30 am to 12:30 pm; 1:30 to Area Health Education Center (Wake AHEC) and the federal government to Center 4:30 pm; and 7:30 to 10:30 pm. See Learning Link build phase one of the Center, which provides education to clinical providers Brief Child Forensics Evaluation in Cases for more details (NEAHA20 & NEAHA24). throughout the region. As director of the Center, Patel is responsible for of Alleged Abuse – Thursday, April 28, 9 am, Nursing Professional Development Book training and recruiting staff and coaching guest facilitators. He collaborates at Hope Community Church, Raleigh Series: To Comfort Always – Friday, May 13, closely with Nursing Education and the Medical Staff to design effective Adult Physical Assessment for Nurses: from 1 to 2 pm, and Tuesday, May 17, from health care scenarios for human patient simulation equipment, and provides The Basics – Thursday, April 28, 9 am at the 8:30 to 9:30 am, in Raleigh Campus Conference technical and operational oversight of the Center’s assets. Andrews Center Dining. Register via Learning Link using code NE014-11003. The Center now has 21 patient simulators and has seen 11,496 participants How to Identify and Manage Drug-Seeking Medicine of Compassion – Visit Learning Link in simulation courses since it opened. Over the past three years, Patel and Patients and Dental Professionals: One for for details. Use code NE014-9073. his team have been forging relationships and designing programs to make you and one for me – Thursday, April 28, medical simulation a true asset to this hospital system and the region. 5:45 pm, at the Andrews Center 6