completed inDecember2013. construction iswellunderwayandshouldbe side oftheproperty, centralenergyplant ED lobbywillundergorenovations.Ontheback main lobbyofthebuilding.Whileitisclosed, department (ED)lobbytomovetemporarilythe mid-May. Thesechangesrequiredtheemergency Modifications totheroadandparkinglotbeganin in May2015. overall completionontrackforthehospitaltoopen patient towerisscheduledtobeginthisfallwith since itbeganearlierthisyear. Constructionofthe women’s hospitalhasmadeexcellentprogress Work toconverttheNorthHealthplexintoa61-bed WakeMed NorthHospital CONSTRUCTION UPDATE: Gives WakeMed Two Stars Breastfeeding-Friendly ReviewCommittee improvement over 2012,whenthoserates were81percentand48percent, respectively. breastfeeding rate is82percentandexclusive breastfeedingrateis53 percent. Thisisan respiratory illnesses and,possibly, childhood obesity. Sofarin2013,WakeMed’s overall www..org WakeMed’s president&CEO. Dr. Atkinson’sLeadership See insideforaprofileof Celebrating 10Years of Garner HealthplexonFriday, August16,from8:30amtonoon. WakeMed GarnerHealthplex OpenHouse An employeeopenhousewillbeheldatthenewWakeMed The facilitywillopentothepubliconMonday, August19. six monthsoflifearelesslikely todevelopearinfections,diarrhea, Research showsthatbabies who receiveonlybreastmilkforthefirst by theWorld Health OrganizationandBaby-FriendlyUSA. awarded fiveoftheTen StepsofSuccessful Breastfeeding,asdefined breastfeeding withintheirorganization. RaleighCampuswas demonstrate acommitmenttopromoting,protectingand supporting Review Committee,whichrecognizesmaternitycenters that Carolina MaternityCenterBreastfeeding-FriendlyDesignation WakeMed’s RaleighCampusreceived twostarsfromtheNorth NEWS FOREMPLOYEESANDFRIENDSOFWAKEMED SAVE THEDATE! said quality inourareaandacrossthestate,” improve access,reducecostsand “This ACOisimportanttoourefforts access toacoordinatedhealthcareteam. physician practicestofacilitatepatient outpatient services,clinicalresourcesand network andWakeMed’s inpatientand leverage KeyPhysicians’primarycare WakeMed KeyCommunityCarewill programs. program andinprivateinsurance quality inboththetraditionalMedicare reducing healthcarecostsandimproving population’s healthbyfocusingon organized approachtomanageadefined Care Organization(ACO).ACOsarean Medicare SharedSavingsAccountable WakeMed KeyCommunityCare,a have signedaletterofintenttoform Durham, OrangeandJohnstonCounties, independent physicianslocatedinWake, organization ofmorethan220 WakeMed andKeyPhysicians,an coordinated. improving quality, andensuringcareis financial incentiveforreducingcosts, because theygivedoctorsandhospitalsa quality ofcaredelivered.ACOsareunique and areheldaccountableforthecost approach whereprovidersworktogether a fee-for-service modeltoavalue-based ACOs shiftthereimbursementofcarefrom and attherightprice.” care, attherighttime,insetting, more coordinatedwaytoprovidetheright health resourcesofthecommunityina patients bybringingtogetherthevaluable & CEO.“Thiscollaborationwillbenefit Dr. BillAtkinson Physicians toForm WakeMed andKey Medicare ACO , WakeMed president SEE INSIDE BACK COVER WAKEMED CELEBRATES EMPLOYEES! WakeMed Boardof Directors New Officers,Memberfor forward toaccomplishWakeMed’s long-termgoals.” “We lookforwardtoworkingwithhim aswecollectivelymove makes himanaturalfitforour BoardofDirectors,”Dr. Atkinsonsaid. “Don Munford’sexpertisein business lawandnonprofitorganizations membership onthePeaceCollege BoardofTrustees. including theboardofStateCapitalFoundation,Inc., andpast Munford hasalonghistoryofinvolvementincorporate boards, Atkinson meet thehealthcareneedsofourcommunity,” said officers willprovideexcellentleadershipasweworktogetherto I amgratefulfortheircontinuedsupport.knowthenewlyelected “The BoardofDirectorsplaysakeyroleinWakeMed’s successand who representthecommunitiesthatWakeMed serves. added onenewmember. The14-memberBoardincludesvolunteers The WakeMed BoardofDirectorsrecentlyelectednewofficersand scheduled toexpandallmedicalteachingteamsatWakeMed. program isestablishedin5Aand5C,theGeographicCareTeam is quickly becausetheyaren’tseeingpatientsinotherunits.Oncethe call ifapatientisindistress,andhospitalistscanrespondmore hospitalist assignedtotheunit,nursesautomaticallyknowwho among doctors,nursesandothercareteammembers.With one The programalsohasthepotentialtoimprovecommunication matter whoisassignedtotheunit. structured formatmeansthesameroutineisfollowedeveryday, no leaves theroomsothere’snodelayinprocessingorders.The moving forward.Physicianordersareenteredbeforetheteam by clinicalanddischargeupdates,discussionofthecareplan SIBRs startwithanoverviewofeachpatient’sconditionfollowed they havequestions,canconsulttheentirecareteam.” patients andtheirfamiliesknowwhenroundswilltakeplaceif team everysingleday,” Dr. Purohitexplained.“With SIBRs, Centered Carebecausepatientsareface-to-facewiththeentirecare is anexcellentwaytoexpandourfocusonPatient-&Family- provide auniqueopportunityforimprovedcommunication.“This charge nurse.SIBRslastlessthanfiveminutesforeachpatientbut physician, nurse,pharmacist,casemanagerandnurseor the sametimeeverydayandinvolvecompletecareteam: Interdisciplinary BedsideRounds(SIBR).Theroundstakeplaceat The successoftheprogramhingesonatechniquecalledStructured being atyourpatients’bedsideswhentheyneedyouthemost.” “Being assignedtooneunitmeansyoucandevotemoretime Physicians –Hospitalists)whohelpedimplementtheprogram. coordination,” said physically increasescollaborationandimprovescare communication. “Bringingthewholecareteamclosertogether streamline hospitalistworkflow, andfostercareteam The programaimstoimprovepatientsatisfactionandoutcomes, multiple units. and 5C,assignshospitaliststoaparticularunit,ratherthan The program,currentlybeingpilotedattheRaleighCampuson5A new initiativecalledGeographicCareTeam hopestochangethat. themselves crisscrossingthecampustovisittheirpatients.Buta On atypicalday, WakeMed RaleighCampushospitalistsoftenfind Assigning HospitaliststoOneUnitEncouragesCollaboration Bringing theCareTeam Closer , WakeMed president&CEO. JUNE/JULY 2013 one-year terms. secretary. BothGibsonandDr. Bernsteinwillserve Bernstein, Brenda Gibson serve atwo-yeartermaschair. Additionally, served asvicechairfrom2011to2013andwill WakeMed Board,waselectedaschair. McBride Wally McBride individuals onbusiness-relatedlegalmatters. working withpubliccharities,corporationsand Munford hasmorethan30yearsofexperience member oftheN.C.HouseRepresentatives, serve atwo-yeartermasboardmember. Aformer County inJanuarytoreplaceLloydYates. Hewill Raleigh-based lawfirm,wasappointedbyWake Don Munford mtPurohit Amit MD, waselectedforasecondtimeas , apartneratSmithAnderson, , alongtimememberofthe was electedvicechairand , MD,(WakeMed Faculty Dr. Bill Jerry WakeMed Hops for Healthy Babies during

care beyond measure

hen Leila Baldwin checked out of WakeMed with her new baby in tow, it felt like leaving more than a – it felt like leaving part of her family. During her pregnancy, Baldwin experienced a condition that caused her to faint when she stood or sat up. As a result, she spent three months of her pregnancy in the Women’s Pavilion & Birthplace - Raleigh. W“We will never be able to express in words how truly amazing the staff at WakeMed was during our 11-week stay,” Baldwin said. “Specifically, the staff of 4C became more like family and friends than typical caregivers.” On May 31, the NICU hosted a Kangaroo-A-Thon Even though doing everyday things was difficult for Baldwin, the staff on 4C tried to make reception to spread the word about Kangaroo her feel at ease. Whether it was eating lunch with Baldwin, finding creative ways to wash Care, which encourages as much skin-to-skin her hair, or dropping by to chat, the unit’s nurses and nurse technicians tried to become a holding time as possible between parents circle of friends, not just caregivers. “Being in the hospital for three months is less than and their babies, especially babies who ideal, but the staff really went the extra mile to make her more comfortable,” said Kelly were born prematurely. The reception Smith, BSN, MHA, nurse included a ‘ fair’ where parents and manager on 4C. family members rated several chairs designed to When Baldwin mentioned to facilitate Kangaroo Care. The winning chairs will Linda Powell , NT, and Kelly be considered for use in the single family NICU Guzouskis, NT, that she wished rooms currently under construction. she could have had maternity Above: NICU employees (left to right) Mary pictures taken, they made it Parker, MSN, RN; Maria Friday, MSN, RN; Jodi happen. The night before DeJoseph, BSN, RN, RNC-NIC; Emily Neill, RN, Baldwin’s scheduled caesarean (holding her NICU-graduate twins); Ann Gooch, section, several nurse techs set up RN; Linda Crowder, RN; Cheryl Lynn, RN; and a photo session for Baldwin and Donna Newbern, RN, gathered with some NICU her husband. The staff fixed parents. Baldwin’s hair and makeup and created a makeshift photo studio. “Our goal was to help her feel at ease during this difficult time,” Powell said. “We wanted her to Left to right, Kelly Guzouskis, NT; (front) Anne look back at these pictures and Matthews, RN; Lib West, RN; Melissa Bass, RN; Melissa not think it looked like a hospital Anderson, RN; and Lauren Phelps, NT, (front) gathered room.” Armed with juice in with Leila Baldwin and her son shortly before Baldwin plastic wine glasses, the Baldwins was discharged from the hospital. toasted to their new life as parents. With her delivery around the corner, Baldwin told her nurses that she wanted to be the first person in her family to see the baby. Since she was going to be under general anesthesia for the birth, the nurses on 4B and 4C made a plan that would let her fulfill that dream. “Even The HealthyWage Matchup Challenge though her condition stopped her from having control over a lot, it was great to be part of a Lose Weight and Compete for $10,000 team that worked together to put her in control of things when we could,” Powell said. The HealthyWage Matchup is a team wellness event that gives Despite Baldwin’s complications throughout her pregnancy, her condition improved after employees the chance to motivate themselves and others to lose the birth and she was discharged home in good health. “Each employee that helped us went weight. From July 19 through October 11, teams of five will compete above and beyond the call of duty while consistently showing a genuine sense of empathy, against each other and other health systems in the region to lose patience and kindness,” Baldwin said. “We could not have asked for a better staff to make weight and win prizes (first place wins $10,000; second place wins such a challenging time so absolutely wonderful.” $5,000; third place wins $3,000). • The cost is $20 per month for three months • The program is run entirely by HealthyWage • Weigh-in and weigh-out will be done at WakeMed Healthworks on July 19 & October 11 • Sign up at http://www.healthywage.com/clients/wakemed For more information visit www.healthywage.com or contact Bob Nelson at ext. 06903. WHAT YOU SHOULD KNOW ABOUT Healthcare Reform and Reprocessing Saves Thousands Your Employee Benefits in First Quarter of 2013 Between January and April of 2013, WakeMed saved $332,000 There’s a lot of information—and misinformation—in the media about healthcare by purchasing reprocessed devices from Stryker Sustainability reform, and it can be hard to weed through it all. In coming months, Microscope Solutions instead of from the original manufacturer. The reprocessing will feature several articles to help you understand what healthcare reform means program involves sending selected one-time-use supplies to employees and how WakeMed is meeting the requirements of this legislation. (for example, trocars) to Stryker so they can be remanufactured Not only can healthcare reform be confusing, you may hear it called many things, according to federal regulations. WakeMed then buys those including ‘Patient Protection and Affordable Care Act,’ ‘Obamacare,’ and more. supplies back from Stryker at reduced prices. Since the program To ease confusion, Microscope will use the phrase healthcare reform, but be aware began in February 2011, WakeMed has saved over $1.7 million. that other terms may refer to similar information. So far this year, the initiative has also prevented 4,663 pounds of medical waste from going into the landfill. WakeMed takes our commitment to employees very seriously. Even though some parts of healthcare reform don’t have to take effect until 2014, WakeMed has already taken several steps to meet requirements. Some of these include:

• Providing medical coverage for adult children up to age 26 coverage through a government-run exchange called the Marketplace. Right now, • Covering preventive care services at 100 percent little is known about how the exchanges will work, but as we learn more, the Benefits team will share this information so you can make informed decisions. • Reducing the cap on Flexible Spending Accounts to $2,500 • Expanding preventive care coverage for women WakeMed will also have new responsibilities moving forward. Under healthcare reform, we are required to offer affordable coverage to employees who • Reflecting the value of employer-provided health coverage on W-2 tax forms consistently work 30 or more hours a week. While we already offer coverage to As we plan for 2014, we will continue to offer a medical plan that meets or full-time, three-quarter time, and part-time employees, we will now need to track exceeds healthcare reform requirements. We have no intention of removing the hours of part-time and supplemental staff so that we remain compliant with medical coverage from our benefits package and we are working hard to ensure regulations. that coverage is compliant with regulations. It’s up to all of us to be informed about healthcare reform, and the Benefits But it isn’t all up to employers – as an employee, it’s important to know how this department is here to help you do that. As more information becomes available, law impacts you. Beginning in 2014, individuals will be required to have it will be communicated through WakeMedWeb, WakeMed Weekly and medical coverage or pay a tax penalty. Starting next year, if you are eligible and Microscope. In the meantime, if you have any questions or concerns, please choose not to participate in WakeMed’s medical plan, you can buy healthcare contact the benefits department at ext. 08143 or [email protected]. July 2003 William K. Atkinson II, PhD, MPH, MPA, becomes the third president & CEO of WakeMed. 2004 As WakeMed celebrates 10 years of Dr. Atkinson’s leadership, we learn a bit WakeMed launches the Center for Patient Safety and more about our president & CEO and look back at some recent accomplishments. hires a vice president of quality to oversee the organization’s quality and safety efforts. Getting to Know Dr. Bill Atkinson, President and CEO In his younger days, Dr. Bill Atkinson, PhD, MPH, MPA, president & CEO of WakeMed, 2005 enjoyed skydiving. Though he hasn’t jumped out of a plane in a while, he finds similarities WakeMed opens ’s first 24-hour, full- between skydiving and the day-to-day operations of WakeMed. service, stand-alone at North Healthplex. The healthplex became a model for similar “The free fall of a dive is gripping, but it’s a very controlled process and there’s a lot of work facilities across the country. involved. You spend hours practicing so you know how to be proactive and land safely,” he said. “At WakeMed, we spend a lot of time preparing for things that other people would run 2006 away from. Whether it’s a natural disaster, multiple traumas coming in at once or a public The WakeMed becomes the only Level I policy change, we are constantly preparing so we can appropriately handle what’s coming Trauma Center in Wake County. The center includes next.” adult intensive care units, a pediatric intensive care During his time at WakeMed, it’s the strength and knowledge of the team – and their ability unit, and a comprehensive physical rehabilitation to prepare and react – that has been most rewarding to Dr. Atkinson. In fact, being program. surrounded by the nurses, doctors, therapists, support staff and volunteers who make the system run is one reason Dr. Atkinson chose a career in healthcare. “I feel fortunate to be around the people here. What our team can accomplish in a day always amazes me. I see how each person impacts patient care, the health system and community as a whole, and we couldn’t do it without each individual.” Building a Career in Healthcare Leadership Dr. Atkinson felt drawn to healthcare at an early age. Growing up, he was influenced by an uncle who practiced medicine at UNC-Chapel Hill. As a cadet attending North Carolina’s Oak Ridge Military Institution, he participated in medic training, which sparked a lifelong interest in emergency services, disaster preparedness and critical care.

Dr. Atkinson fostered that interest by working as a paramedic while he attended UNC-Greensboro and as a graduate 2007 student at the University of South Carolina School of Public Health. After graduating, he began working with Humana Healthcare, a job that placed him in leadership roles in throughout the southeast and eventually Mobile Critical Care Services adds an air ambulance landed him as president and CEO of Columbia Aurora Regional Medical Center in Aurora, Colo. He then spent two program, significantly expanding their reach and years as president and CEO of Columbia Presbyterian/St. Luke’s Medical Center in Denver before heading back to services. WakeMed also has North Carolina’s largest North Carolina where he led New Hanover Health Network in Wilmington. In July 2003, Dr. Atkinson and his fleet of emergency services ground transportation, family (his wife, Allison, and their three sons) moved to Raleigh after his recruitment to WakeMed. serving heart, stroke and critical care patients. Throughout his career, Dr. Atkinson has never stopped learning. Before he joined WakeMed, he earned a master’s in public health from the University of South Carolina as well as a master’s in public administration and a doctorate in administration and policy from the University of Colorado at Denver. He has also completed the Executive Management Program at Yale University and, most recently, received an honorary doctorate of science degree from Campbell University. A Decade of Growth The organization Dr. Atkinson joined in 2003 looks quite different from the WakeMed of today. In the 10 years, WakeMed has added many employees (from 5,678 in 2003 to 8,418 today) and seen an increase of more than 500 volunteers. WakeMed also expanded both its physical footprint and available services, adding 60 acute care beds at Raleigh Campus, 42 acute care beds at Cary Hospital, and opening facilities in Apex, Brier Creek, Raleigh Medical Park and, soon, Garner. Today, WakeMed cares for more patients than ever before at every step along the care – from primary care to critical care, rehab and more. Strengthening WakeMed’s role in the community 2008 is also an ongoing priority. In 2006, WakeMed established a partnership with the YCMA of the Triangle and, along WakeMed OneCall goes live as the area’s first with the Wake County Public School System and Wake Technical Community College, helped found the Wake centralized communications and response center. The Early College of Health and Sciences. These and many other partnerships have reinforced WakeMed’s longstanding center is connected to all WakeMed campuses as well commitment to the community and improved our reputation throughout the region and beyond. as every major public responder agency. “Every CEO has an obligation to make WakeMed stronger than they found it.”

Importantly, WakeMed also took responsibility for management of Harnett Health System, including the expansion of the hospital in Dunn and the 2013 opening of a new hospital in Lillington, N.C. Central Harnett Hospital – perhaps no surprise – is located less than two miles from the Campbell University School of Osteopathic Medicine. While the list of WakeMed’s recent accomplishments is lengthy, some that stand out to Dr. Atkinson include: becoming North Carolina’s seventh Level I Trauma Center, opening WakeMed Children’s Hospital and building ongoing relationships with physicians. And though Dr. Atkinson may have been the one sitting in the CEO’s chair while these changes were underway, he’s quick to praise the strong legacy he inherited from past CEOs, the Board and leadership team. The expansion of stand-alone emergency departments and the construction of North Hospital 2009 are ideas that were planted before his time and grew into reality under his watch. “Every CEO has an obligation to With patient safety and quality outcomes in mind, make WakeMed stronger than they found it,” he explained. “We’ve been fortunate to continue in the line of Bill WakeMed opens the region’s first medical simulation Andrews and Ray Champ to focus on serving our patients and families as we grow and expand.” center, the Center for Innovative Learning, which features high-tech equipment, clinical space and 19 full- Planning for a Strong Future time “patients” designed to train healthcare providers. Looking ahead, Dr. Atkinson sees challenges in healthcare on a wide scale. With resources concentrated in urban areas, he worries about ready access to high-quality, affordable healthcare for people living in rural areas. And, while research is becoming more specialized, he sees a need for renewed focus on primary and preventive care. “Research that’s happening now could very well change the way we treat patients in the future, but at the same time, we need to go back to the basics and improve health,” he said. Ensuring that WakeMed provides the services our community needs is a goal of Dr. Atkinson’s, and he wants the health system to be an advocate for patients as healthcare reform is implemented over the next several years. “WakeMed is embracing where healthcare has been and where we are going. I’m excited to have an opportunity to help form what new healthcare systems look like,” he explained. Dr. Atkinson is proud of the strides WakeMed has made in measuring enhanced quality and safety while promoting cost-efficiency, and he continues to make these areas a priority. 2010 WakeMed expands the Raleigh Campus with the “I feel fortunate to be around the people here. What our team can accomplish 168,000-square-foot E Wing, which includes a new main in a day always amazes me.” lobby, intensive and intermediate cardiovascular care units, and the WakeMed Children’s Hospital. With everything that goes into running WakeMed, it’s no surprise that Dr. Atkinson doesn’t get a lot of sleep – but he doesn’t mind. Given the choice, he would rather spend his “extra time” on community service, support of 2012 public education, and studying military history. Dr. Atkinson served as the chairman of the Raleigh Chamber of WakeMed breaks ground on North Hospital, which will Commerce, the North Carolina Institute of Medicine, the Regional Partnership and the North focus on inpatient women’s specialty services. Carolina Hospital Association. He – along with SAS’s Ann Goodnight – served as a chair of the Wake County Public eICU goes live, expanding WakeMed’s services for School System’s successful $1 billion bond campaign, which allowed for construction of several new schools. He critical care units with off-site monitoring technology also cherishes time with his wife and three sons, the youngest of whom will be a senior in high school next year. and staff. WakeMed was the first health system in the The Atkinson family has traveled the world together, and some of Dr. Atkinson’s favorite memories involve Triangle to implement this lifesaving technology. watching his sons learn to appreciate other communities and cultures. Back at the office, he finds similar satisfaction in knowing that WakeMed employees and volunteers are dedicated 2013 to the same primary goal that he is. “Our employees, physicians, volunteers, Foundation and Board understand our In an effort to improve patient safety, clinical outcomes promise to this community to be here for them when they need us and, most importantly, we love the difference and hospital efficiency, WakeMed begins implementing that we are making in people’s lives,” he said. the Epic electronic health record system. NEWS FROM WAKEMED PHYSICIAN PRACTICES

Welcome New Physicians WakeMed Announces New Primary Care Locations Recognized Employee Health Physician Avick (Ogi) Mitra, MD, joined WakeMed Faculty Garner Primary Care and Physicians – Maternal-Fetal Medicine this June. WakeMed is pleased to welcome Fuquay-Varina Primary Care Board certified in obstetrics and gynecology, Dr. Jennifer Phifer, MD, as the full- were each recognized as a Level Mitra's clinical interests include cervical time provider for Wake Specialty III Patient-Centered Medical insufficiency and prenatal diagnosis. He comes to Physicians – Employee Health Home by the National Committee WakeMed from in located on the Raleigh Campus. for Quality Assurance. We are proud of the Charlotte, N.C., where he was director of Maternal- She is board certified in family significant effort that goes into this designation, Fetal Medicine and the Center for Cervical medicine and comes most which recognizes WakeMed’s commitment to Insufficiency. recently from Southern Wake patient-centric, high-quality care. Elizabeth Kim, MD, joined Wake Specialty Family Medicine in Fuquay- Wake Specialty Physicians – Varina, N.C. Dr. Phifer is looking forward to Physicians – Women's Center after relocating to Women’s Center Has Relocated North Carolina from Alabama where she worked in meeting the urgent and ongoing healthcare needs private practice. Dr. Kim earned her medical degree of our employees and their spouses. Wake Specialty Physicians – Women’s Center, from the University of Minnesota in Minneapolis Wake Specialty Physicians – Employee Health is previously located in Wakefield, has moved to the and has received numerous awards for excellence open Monday through Friday from 7 am to 3 pm. Physicians Office Pavilion at WakeMed North in leadership and clinical performance. To schedule an appointment for primary care Healthplex. The practice looks forward to meeting services, please call ext. 08284. the healthcare needs of women in North Raleigh as we prepare to transition north Healthplex into a PhysicianPhysician PracticesPractices full-service women’s hospital in 2015.

Dr. Harris Receives 2013 Dascomb Award WOW, what an employee!

On May 30, Tim Harris, MD, (Wake Orthopaedics), was The Neuro ICU staff congratulates Catrice Asycue, BSN, RN, awarded the prestigious Harry E. Dascomb, MD, Award. CNRN, on her promotion to manager of the Neuro ICU and wishes WakeMed’s highest teaching honor, the Dascomb Award is her all the best. presented annually to a physician who demonstrates Kelley Reep, RN, (2E CVICU) earned her certification for adult, excellence in teaching and patient care. Recipients must have pediatric and neonatal critical care nurses (CCRN) and cardiac three or more years of clinical experience and exhibit medicine certification (CMC). leadership in establishing, maintaining and supporting clinical teaching programs at WakeMed. Melissa Purchacki, RN, (2E CVICU) earned her CCRN certification. Dr. Harris was nominated by his peers and selected by the Elizabeth Weinstein, MSN, RN, (Staffing Resources) graduated Dascomb Award committee, which includes doctors from from East Carolina University with a master’s degree in nursing; WakeMed Faculty Physicians and community physicians. concentration in nursing education. John Perry, MD, vice president of Dr. Harris was recognized as a leader in orthopaedics as a Daniel Corbin, RN-BC, (PICU) obtained a bachelor’s degree in medical education, presents Tim Harris, clinician, an educator and an administrator. He has served in nursing (BSN) from Winston-Salem State University. MD, with the 2013 Harry E. Dascomb, several leadership roles at WakeMed, including formerly as Clint Dean, BSN, RN, (MICU) received his RN-BSN degree. MD, Award. medical director of Wake Orthopaedics and the chair of the The following nurse case managers recently obtained accredited department of orthopaedic surgery. Among his colleagues, case manager (ACM) certification: Kristie Kott, BSN, RN; Kristen Dr. Harris is known for setting high standards, both for himself and for the residents with whom he works. Rhoades, BSN, RN; Cora Fontanilla, BSN, RN; Denise Goodwin, During his time at WakeMed, he has also been honored by UNC residents. BSN, RN; Bonnie Parsons, BSN, RN; Amy Roesner, BSN, RN; Jim Harry Dascomb, MD, was an infectious disease physician at WakeMed who was recognized for his Disorbo, BSN, RN; Kathy Reis, BSN, RN; Angela Cummings, bedside clinical and teaching skills and for his ability to provide compassionate patient care. The Harry E. BSN, RN; Tangue Tumolo, BSN, RN; Susan Kaus, BSN, RN; Betsy Dascomb, MD, Award for Excellence in Clinical Teaching and Care was established in his honor. Cotham, BSN, RN; and Maryellen Mangels, BSN, RN. Tomica Fuller, BSN, RN, (Patient Case Management) became a Comings & Goings certified case manager. Parul Kharod, MS, RD, LDN, (Food & Nutrition Services - Cary Community Services director Susan Hester has Women’s Pavilion & Birthplace - Raleigh Hospital) was awarded a Certificate of Training in Food Allergies retired after more than 30 years of service to welcomes Stephanie Gray, RN, CNM; Rachel from the Academy of Nutrition and Dietetics. WakeMed. Best wishes for a happy retirement! (Cropper) Rodgers, RN; Crystal Pinkett, RN; Keira McNeill; Kim Poling, RN; Edie Guess, RN; Thomas Morris (Clinical Administrators) completed a BSN at After 15 years at WakeMed, Ann Bené, director of and Katie Robinson, RN. Winston-Salem State University. Rehab Nursing, is retiring. The Rehab Division Leadership Team and her colleagues in Rehab The Inpatient Pharmacy welcomes Katie Cook, Sarah Dunn (Emergency Department - North Healthplex) obtained Nursing and Nursing Administration wish her all pharmacy technician. an associate’s degree from Johnston Community College. the best. Sara Dowd, RN, and Heather Flowers, RN, (both of Women’s Operative Services – Cary Hospital welcomes Pavilion & Birthplace - Cary) each obtained a BSN from Winston- WakeMed OneCall will miss Sandra Richburg Suella Berry, RN, OR; Trevor Sankowsky, RN, Salem State University. who has retired after 20 years of service to OR; Sherry Rutter, RN, OR; Allison Burnett, ST, WakeMed. Best wishes for a happy retirement! OR; and Bob Burleigh, anesthesia technician. Melissa Gibson, BSN, RN, (Clinical Administrators) achieved certification as a Healthcare Accreditation Certified Professional. Guest Services bids a fond farewell to Mildred 5A MIC welcomes Charlene Wright, RN, and Richardson as she retires after 16 years of service. Anna Bailey, RN. Brittany Hair, BSN, RN, CEN, (Adult Emergency Department) graduated from Pfeiffer University with a master’s degree in health Anesthesiology welcomes , The STICU team welcomes Ally Pennington, RN. Michael Seese administration. anesthesia technician. Supply Chain welcomes John Gallagher as the Mike Kilburn, RN, (Emergency Department) obtained his new Strategic Sourcing manager. PICU welcomes Daniel Corbin, BSN, RN-BC, who certification in emergency nursing (CEN). transitions from 5A MIC. WakeMed OneCall welcomes new employees Kelly Stancil, RN, (STICU) obtained her CCRN certification. Patty Moore and Jenny Blaha, RN. Pathology Labs welcomes Marcus Moore as a Marshea Lewis, LPN, and Akia Brown, LPN, (both of WakeMed clinical services technician. 1A Clinical Evaluation Area welcomes Crystal Faculty Physicians - Pediatrics), each received their RN. Jessup, RN. Case Management welcomes Ginger Cowan, Lynn Kelly Hunter, RN, (WakeMed Faculty Physicians - Pediatrics) Settlemeyer, Betsy Cotham, Cynthia Argenta- Information Services welcomes new analysts earned a BSN from Winston-Salem State University. Eaton, and Carrie Bowden. Steve Ying, Rhonda Laxton, Christine Stein and Jami Day, RN, CCRN, (CICU) received a BSN from Winston-Salem Vincent Miliano. Spiritual Care welcomes the following summer State University. chaplain interns: Patrick Ballard, Thomas Beam, Emergency Department - Apex Healthplex Deborah Washington, BSN, RN, CCRN, (CICU) received a master’s Anna Broadwell, Virginia McCray, Louisa welcomes Ellen Basta, RN. degree in health administration from Pfeiffer University. Monroe, John Parker and Zain Syed. Pathology Labs welcomes new third shift Jeannie Moore, BSN, RN, CCRN, NE-BC, (CICU) received a Food & Nutrition Services welcomes new supervisor Denedria Venters. master’s of science in leadership from Pfeiffer University. Conference Dining chef Antonio Alano and Clinical Administrators - Cary Hospital welcomes administrative assistant Avangelina Pierce. Deborah Eggleston, RN, (CICU) earned her CCRN certification. Irene Singleton and Jessica Anstoetter. Celebrate Long-Term Service with a Retirement Plaque Know someone who is retiring? To help recognize their years of In Memoriam Additions & Attachments service, managers may request a retirement plaque from WakeMed. Tony Chrissman passed away on To be eligible for a plaque, employees must be in a benefits-eligible June 3 at the Joan and Howard Woltz status (full-time, three-quarter-time, or part-time regular status) and Nikki Dickens, RN, (CTICU) married Benedict Dorsam, Hospice Home in Dobson, N.C. Since be either age 55 with at least 20 years of service, or be any age with PA-C, (Heart & Vascular Midlevel Program) on May 10. 2007, Chrissman was a dedicated at least 30 years of service. In most cases, retirement plaques are employee of WakeMed and most Christina Marie McCormick, BSN, RN, CEN, (Adult automatically ordered for eligible employees who have terminated recently served as manager of Emergency Department) married Eric Weaver on May 4. employment. However, if you are planning a retirement party and facilities for WakeMed Property want to ensure the plaque arrives in time, managers may request the Services. He will be greatly missed by plaque ahead of time (allow three weeks for processing). With his coworkers at WakeMed. questions, or to request a plaque, contact Nancy Fairey in Human Resources at ext. 07250. Setting a new standard of excellence in the art and science of nursing care and caring. JUNE/JULY 2013 Focus OnNursing

www.wakemed.org Cindy Boily MSN, RN, NEA-BC Senior Vice President & Chief Nursing Officer

SPEAKING OF NURSING: A NOTE FROM OUR CNO

What does nursing excellence look like to you? What does it look like to our redefining the standard of nursing excellence. While making my rounds throughout patients, their families and our community? At WakeMed we are fortunate to be the WakeMed system, I am struck by your dedication, professionalism, compassion surrounded by nursing excellence every day. I see excellence in the clinical and advocacy for our patients. Eleanor Little, BSN, RN, Raleigh Campus Staff Nurse nurse who is quick to identify when a patient’s needs reassurance. I see it in the Council liaison, moved all of us when she made the following remarks during our surgical suites where staff are hyper vigilant about their patients’ safety. And it celebration: is excellence when a nurse manager creates an environment where staff and “You are the reason WakeMed is such a wonderful place. You are the reason our patients are engaged. patients come here and the reason their outcomes are so great. You are the reason During Nurses Week each year, WakeMed recognizes such excellence via our their pain and suffering has eased. You are the reason they keep trying and pushing annual Nursing Excellence Awards with celebrations at the Raleigh Campus and themselves. You may be the only reason they smile today. You are making a Cary Hospital. On May 6 and May 9, we honored 138 RNs and support staff difference!” for their outstanding service, professionalism, teamwork, quality outcomes and You and I are surrounded by excellence every day; I encourage you to look for it, compassionate care. We know, however, that every day WakeMed nurses are recognize it, honor it and celebrate it!

Dr. Atkinson Attends System Staff Nurse Council Meeting Dr. Bill Atkinson, WakeMed president and CEO, gathers with several Staff Nurse Council (SNC) representatives after attending the April SNC meeting at Cary Hospital.

A Note from Sandee Jene B. Hales, RN, SNC Chair The first time I said I wanted to be a nurse, I was 4 years old. My mother was sick, and I remember saying, “I will grow up to be her nurse.” I felt the pull of nursing again at Meredith College, and I’ve never looked back. After Nursing Leaders Look to the Future graduating from UNC-Chapel Hill’s School of Nursing, I On March 8, members of the Nurse Executive Council, nurse managers, chairs of the started working in the Emergency Department (ED) at Cary Shared Decision Making Councils, and clinical nurse leaders attended the Division of Hospital, where I’ve been for the past six years. Nursing Strategic Planning Retreat. The retreat, held at the State Club on the N.C. State I’d only been at WakeMed a short time when I got involved University campus, opened with a keynote by Deb Zimmerman, DNP, RN, NEA-BC, the in shared decision-making via the Cary Hospital ED Unit chief nursing officer of Virginia Commonwealth University Health System and the chair- Council. From that first meeting, I knew I’d found a place elect of the Magnet Commission. Participants were actively engaged in identifying where my concerns and ideas – and those of my fellow strategies for aligning the Division of Nursing goals with those of WakeMed. Many thanks nurses – were valued and validated. Later, as the Cary Hospital ED Unit Council to the Corporate Planning department who assisted with the retreat. Action plans will be Chair and then as the 2012 Staff Nurse Council (SNC) chair elect, this sense of shared soon. empowerment was proven true again and again. I feel fortunate to have participated in the growth of shared decision-making. This model has helped improve nursing communication, strengthen Patient- & Magnet Champions Propel WakeMed Forward Family-Centered Care, and affect positive change. Of course, shared decision- WakeMed’s Magnet Champions are making doesn’t work without nurses who are willing to step into leadership spreading Magnet energy throughout roles, so I encourage you to get involved! If you have concerns, speak them; if the hospital system. Magnet Champions you have ideas, share them; if you have questions, ask them. Your voice matters; – employee volunteers from every let us hear it! department – will play a key role throughout the designation process. WakeMed Champions help keep their coworkers Celebrates updated about our Magnet Journey and Nursing Week collect Magnet-related stories. Top: Kit Cortez, RN, More than 95 employees attended the Jasmine Palka, RN, March 19 Magnet Champions kickoff Nataliy Corbin, RN, Laarni event. The meeting was organized by a Niez, RN, Sarah Huffman, The Magnet Champion Leadership Team, core group from the Division of RN, and Nova Momblanco, sporting red sashes, stand with Cindy Boily, Nursing. The high-energy gathering RN, all of Clincial senior vice president of Operations and chief educated and inspired the Champions Evaluation Area, celebrated nursing officer. to serve as the Magnet Journey’s eyes Nursing Week by signing and ears. “It takes the whole health the mat around a Nursing system – nurses and non-nurses, alike – to earn Magnet designation, and we couldn’t do it Professional Practice without our Champions,” said Jill Whade, BSN, RN, CPN, WakeMed Magnet coordinator. Model poster, which will “In addition to excellent leadership and communication skills, they bring departmental be displayed on the unit. expertise that is vital to successful designation.” Bottom: Julie Hatch, RN; The Magnet Champions met again on May 21 and shared stories from their departments of David Gallagher, BSN, RN, the outstanding professionalism and quality care that is a hallmark of Magnet-designated CCRN; Rachel Barbour, hospitals. Champions received a diploma from Cindy Boily, MSN, RN, NEA-BC, senior RN; and Marissa vice president of Operations and chief nursing officer, as encouragement toward Stevenson, RN, recognized ‘graduation’ and attaining Magnet designation. Florence Nightingale’s birthday as part of Cary If you are interested in becoming a Magnet Champion or want to know more about Hospital ICU’s Nursing WakeMed’s Magnet Journey, contact Whade at ext. 05181. Week celebrations. 2O13Nursing Excellence Awards WakeMed honored 138 employees at the 2013 Nursing Excellence Award ceremonies during National Nurses Week, May 6-12. Nurses, physicians, nurse techs, secretaries, respiratory therapists, volunteers, pharmacists, case managers, Environmental Services staff, Food & Nutrition Services staff, and more were nominated by their peers and recognized for setting a new standard of excellence. Each year during the celebration, the Division of Nursing honors an individual or department who excels as a partner to the work of Nursing. This year, the Imaging Services Transport Team was honored for their tremendous support and consistently outstanding service. Their assistance in getting patients to procedural areas, or to the curb for discharge home translates into more time – 650 hours in fact – that nurses can spend at the bedside with their patients. Thank you to the Imaging Services Transport Team for your commitment to providing patient care in a professional and compassionate manner.

2013 Professional Nursing Excellence Award Winners

Omar Alkadhi, BSN, RN, (Staffing Resources) Dee Montague, ADN, RN-BC, (5C Medicine) Raleigh Campus Reception Debbie Apollonia, BSN, RN, (6B Neuro Care) Amanda Monty, BSN, RN, (2 West CVIC – Cary Roseann Atty, RN, (Day Surgery – North Hospital) Julie Hatch, RN, (Staffing Resources - Cary Healthplex) Amy Moseley, RN, (3B CVSIC) Hospital) received the May DAISY Award, which was presented by Meghan Kuebler, Amy Baker, BSN, RN, (4E Pediatrics) Scot Mullican, RN, (6A CVIC) BSN, RN (Quality Reporting). Brittany Barker, BSN, RN, (3 West Becky Myrick, RN, (Operating Room – North Medical/Surgical – Cary Hospital) Healthplex) Michael Bitzenhofer, BSN, RN, (Children’s Marie Nagel, BSN, RN, CGRN, (Operative Emergency Department) Services – Cary Hospital) David Bowen, RN, CEN, (Adult Emergency Marina O’Connor, RN, (CV Testing) Department) Rosamond O’Hara, BSN, RN, CDE, (Diabetes Anthony Bray, BSN, RN, (Operating Room) Program) Keri Byrd, RN, (Mobile Critical Care Services) Debra Orr, BSN, RN, CWON, (Clinical Nursing Charlene Carbone, BSN, RN, (Emergency Resource Services) Department - Apex Healthplex) Jewel Owen, RN, (Imaging Services – Cary Kim Dickerson, RN, (1C Clinical Evaluation Hospital) Area) Monica Parrott, RN, (Neuro ICU) Linda Ellington, BSN, RN, (PICU) Melanie Pellow, BSN, RN, (2E CVICU) Jenny Farmer, BSN, RN, (Women’s Pavilion & LaTasha Powell, BSN, RN, CIC, (Infection Birthplace – Cary) Prevention) Beth Fitzsimmons, BSN, RN, (1 East Chest Pain Rachel Qualls, RN, (Operating Room – Cary Center – Cary Hospital) Hospital) Award winners posed with Gail Sturtevant, RN, executive director of Nursing Tammy Fralin-Mosie, RN, (2W ICU/MSIC – Susan Reynolds, RN, (Women’s Pavilion & at Cary Hospital. Left: Clinical Excellence Award winner Vangie Delacruz, Cary Hospital) Birthplace – Raleigh) NA I, (5C Medicine); right: Clinical Excellence Award winner Timothy Carol Freeman, RN-BC, (3A CVIC) Amy Roesner, BSN, RN, (Case Management) Garner, MD, (Capital Neurosurgery). Below: Jennifer Lee, manager, (Imaging Karen Fried, RNC-OB, (Women’s Pavilion & Tiffany Rogala, BSN, RN, CCRN, (CTICU) Services) (center) stands with Wanda Massey, Tony Beasley, and Lucas Birthplace – Raleigh) Sanchez (all of Patient Transport). Chris Rowe, ADN, RN, (3E CVIC) Lorraine Galloway, LPN, (Wake Specialty Julie Ryba, BSN, RN, RCIS, (Invasive Physicians – Ear, Nose & Throat) Cardiology) Ann Gooch, RN, (Neonatal ICU) Lisa Schneider, BSN, RN, CIC, (Infection Trisha Granger, BSN, RN, (Women’s Pavilion & Prevention – Cary Hospital) Birthplace – Cary) Chad Sickle, RN, CV-BC, (Heart Center Pre- & Nequilla Greene, BSN, RN, (2C Rehab) Post- Procedure Care) Vickie Gurley, RN, (Day Surgery-Preop) Erin Simmons, RN, (6C Surgery & Trauma) Sharon Harris, BSN, RN, (Home Health) Annie Smith, ADN, RN, (Women’s Pavilion & Rebecca Hastings, RN, (Day Surgery – Cary Birthplace – Cary) Hospital) Jovan Smothers, BSN, RN, (1B Clinical Emily Haupt, BSN, RN, (CICU) Evaluation Area) Linda Hutson, RN, CNRN, (5B Neuro Amy Sullivan, BSN, RN, (Chest Pain Unit) Intermediate Care) Brittney Surles, BSN, RN, (CICU-B) Shirley Jefferys, RN, MHA, (Emergency Lisa Tassos, BSN, CCRN, (eICU) Department – North Healthplex) Jessica Thomas, RN, (5A Medical Intermediate Tina Johnson, RN, CEN, (Emergency Care) Department – Cary Hospital) Liz Trianni, BSN, RN, BC, (2 East Medicine – Nursing Excellence Ava Krier, BSN, RN-BC, (Nursing Education) Cary Hospital) Award winners Susan Reynolds, RN, and Elizabeth Leach, ADN, RN, (Zebulon/Wendell Natalie Turgeon, RN, (Imaging Services) Suzanne Whitaker, Outpatient & Skilled Nursing Facility) Sarah Katelyn Warren, RN, (6B Orthopedics & RNC, (both of Women’s Kelly Lee, RN, (Fuquay-Varina Outpatient & Oncology) Pavilion & Birthplace - Skilled Nursing Facility) Leona Washington, BSN, RN, (Patient Case Raleigh) Karin Leonard, RN, (PACU – Cary Hospital) Management – Cary Hospital) Landon Loflin, BSN, RN, (STICU) Mirrisha Watson, RN, (2D Rehab) Tish Lory, RN, (1A Clinical Evaluation Area) Suzanne Whitaker, RNC, (Women’s Pavilion & Lynnette Lux, ADN, RN, (MICU) Birthplace – Raleigh) Ethel Manahan, RN, (Surgical Services) Betsy Wiedenheft, RN, (Emergency Department Stephanie Mangum, RN, RCES, (Invasive – Brier Creek Healthplex) Cardiology) Amanda Matthews, BSN, RN, (Staffing Resources – Cary Hospital) Karen McFarlane, RN, (6B Rehab)

WakeMed Nurses Participate in Nursing Conferences Several WakeMed advanced practice nurses made their presence known on the national stage this spring. At the International Society of Psychiatric - Mental Health Nurses Conference, held April 17- 20, Elaine Youngman, MS, APRN-BC, (Clinical Nursing Resource Services) presented a poster reporting results of her research using healing touch for patients with acute pulmonary compromise. Youngman’s study is ongoing, but early results are promising. Additionally, at the 2013 National Association of Clinical Nurse Specialists Conference, held March 7-9, Rhonda Vincent, MSN, RN, (Trauma Services); Linda Mayo, MSN, RN, (Rehab); and Kristi Reguin-Hartman, MSN, RN, (Clinical Nursing Resource Services) presented a symposium, “Clinical Nurse Specialist Role Development: The Proposal, Paving the Way, and Producing Results.” Since their presentation, the trio has been approached by colleagues across the country for more information. Cindy Klaess, MSN, RN, (Case Management) received accolades for her poster on new- onset hyperglycemia in kidney transplant patients. Out of more than 30 posters, Klaess was Kristi Reguin-Hartman, MSN, RN; Rhonda Vincent, MSN, RN; awarded first place and a scholarship for her work. Lisa Soltis, MSN, RN, (Clinical Nursing Resource Linda Mayo, MSN, RN; Lisa Soltis, MSN, RN; and Cindy Services), was on hand to receive the award for Affiliate of the Year for the North Carolina National Klaess, MSN, RN, accepted the National Association of Association of Clinical Nurse Specialists. Soltis served as the first president of the North Carolina Clinical Nurse Specialists Affiliate of the Year award from the chapter. Stay tuned for future updates as other WakeMed nurses at state, regional and 2012 NACNS president and affiliate members. national meetings. Cary Hospital Reception

Award winners posed for photos with Gail Sturtevant, RN, executive director of Nursing at Cary Hospital, Jennifer Sousa (Nuclear Medicine) stands with Kris Thomas, left: Nursing Excellence Award winner Leona Washington, BSN, RN, (Patient Case Management – Cary Luis Santiago, Ahmed Lejrhoul, Abdallah Idir, Frank Irving, and Hospital); middle: Nursing Excellence Award winner Brittany Barker, BSN, RN, (3 West Medical/Surgical – Hallie Murchinson (all of Patient Transport Imaging Services – Cary Cary Hospital); right: Clinical Excellence Award winner Brandon Oakley (Emergency Department – Brier Hospital) after they received their special recognition award. Creek Healthplex).

2013 Clinical Excellence Award Winners

Joanna Baitinger (Volunteer Services) Polly Eiseman, NA I, (3A CVIC) Lisa Holmes (CICU) Lourie Paulk, NA I, (Operative Services – Robert Baker (Volunteer Services) Jenny Elkins, NA I, (4E Pediatrics) Bernice Irving, NA I, (3 West Cary Hospital) Lynae Baker, NA I, (2 West CVIC – Cary David Evans, RDCS, (CV Testing) Medical/Surgical – Cary Hospital) Beulah Perry, PCT, (Day Surgery – North Hospital) Marilyn Falk, BSN, RN-BC, (2 West Lucille Jenkins (Environmental Services) Healthplex) Sufanna Bernarduci, MSW, (Patient Case ICU/MSIC – Cary Hospital) Iris Johnson (Diabetes Program) Juan Powe, NA II, (3E CVIC) Management – Cary Hospital) Arvin Feliciano, ST, (Surgical Services) A’Tina Johnson, NA I, (3B CVSIC) Gloribel Rivas, CHAA, (Emergency Richard Bolza (Emergency Department – Kim Franklin, DPT, (Zebulon/Wendell Coretta Lockley, NA II, (6B Orthopedics & Department – Apex Healthplex) North Healthplex) Outpatient & Skilled Nursing Facility) Oncology) Jane Simpson, NA, (1 East Chest Pain Shelaca Boone (Pharmacy) Angela Freshwater, NA II, (2 East Dorothy Lucas (STICU) Center) Brian Broush (Nursing Education) Medicine – Cary Hospital) Max Mattia, NA I, (2C Rehab) Joanne Solari (Information Services) Tara Bruce, NA II, (Day Surgery – Cary Timothy Garner, MD, (Capital Lindsey Mayo, NA I, (5B Neuro Charlene Steward, CNA, (Surgical Hospital) Neurosurgery) Intermediate Care) Services) Amanda Burgin, PharmD, BCPS, Dominique Godfrey-Johnson, BS, MH, Veronica McAllister (Guest Services) Wendy Sullivan (Imaging Services – Cary (Pharmacy) CPH, (Infection Prevention) Barbara McPherson (2D Rehab) Hospital) Jordan Coates, NA II, (Women’s Pavilion Andi Groves Williams (Emergency Jacqueline Mihm (Women’s Pavilion & Natacha Victor, NA I, (5A Medical & Birthplace – Cary) Department – Cary Hospital) Birthplace – Raleigh) Intermediate Care) Jennifer Collins (Home Health) Tonya Gulley, NA II, (2E CVICU) Danielle Miles, NA II, (PACU – Cary Rick Ward (Patient Constant Observer Ryan Craig (Information Services) Christy Gunnet, PA-C, (Wake Heart & Hospital) Services) Gloria Daniel (Staffing Resources – Cary Vascular) Ashley Miller, NA I, (Chest Pain Unit) Amar Wasti, AT, (Anesthesiology – Cary Hospital) Donald Harrington, RT-R-MR, (Imaging Brandon Oakley (Emergency Department Hospital) Vangie Delacruz, NA I, (5C Medicine) Services) – Brier Creek Healthplex) Cynthia White, NA, (6A CVIC) Crystal Dimit, CST, (Operating Room – Danielle Haynes, NA, (Adult Emergency Ryan Owenby, PharmD, (Pharmacy) Anthony White (Environmental Services) North Healthplex) Department) Kevin Parrish, RRT, (Mobile Critical Care Sebrina Wiggins, NA, (Fuquay-Varina Elissa Doty, PA-C, (WakeMed Faculty Sharon Hewitt, NA II, (6B Rehab) Services) Outpatient & Skilled Nursing Facility) Physicians – Surgery & Trauma) Christine Pate, NA, (6B Neuro Care) Vicky Williams, NA I, (CTICU)

employee appreciation month

Throughout the month of May, WakeMed facilities hosted ice cream socials to give our employees a well-deserved break and a sweet treat to say thank you for your hard work. Employees got into the celebratory spirit by dancing, playing corn hole and participating in hula hooping competitions.

Raleigh Campus

Cary Hospital

Cary Hospital Apex Healthplex

Raleigh Campus

Cary Hospital Operations Center

Raleigh Campus

Raleigh Campus

Brier Creek WAKEMED Healthplex PRIDE! Raleigh Campus Non profit Organization U.S. Postage Microscope is a monthly newsletter WakeMed Health & Hospitals PAID written by and for the employees of WakeMed. Raleigh, NC 3000 New Bern Avenue Our goal is to provide employees and friends of Permit NO. 1307 WakeMed with the most up-to-date news on Raleigh, NC 27610 all of the hospital system’s activities. The Public Relations department thanks all of the employees who contributed to this publication. ADDRESS SERVICE REQUESTED We welcome comments and suggestions on this publication and its content. Call (919) 350-8120, e-mail [email protected], or write Microscope, Wake Med Public Relations Department, 3000 New Bern Avenue, Raleigh, NC 27610. Kate Griesmann, Editor WakeMed Employees, Photos

©WakeMed Public Relations, June/July 2013

calendarofevents To help you plan ahead, this calendar lists upcoming system-wide events, training classes and community events. For details and fee information, visit the WakeMedWeb. Send calendar submissions to Public Relations or e-mail [email protected].

Linens Sale – The Volunteers at WakeMed Raleigh Webcast: Understanding Family Obesity: What Works – Campus along with representatives from Luxury Linens Available online until June 30, 2014 – Online Learning will sponsor a linens sale on Thursday, Aug. 8, from 7 am Webcast: Type 2 Diabetes: When Nursing Knowledge to 4 pm in the Andrews Center. Payroll deduction will be Makes a Difference – Available online until June 30, 2014 available with name badge. Cash and credit cards will also – Online Learning be accepted. Webcast: Numbers Count: Preventing and Treating Peoplefluent User Training – Peoplefluent user training Hypertension – Available online until June 30, 2014 – sessions will be offered in July for newly hired or newly Online Learning Memorial Day ceremony at Cary Hospital promoted managers and supervisors. All leaders with direct reports should enroll to learn the process of posting Webcast: Completing the MOST Form – Available online Memorial Day Honored requisitions and effectively managing the hiring process. until June 30, 2014 – Online Learning This class is designed to provide introduction to the Webcast: What Every Primary Care Provider Should WakeMed’s annual Memorial Day services were applicant tracking system as well as refresher tips and Know About Lung Cancer: New Screening Guidelines – held on May 28 on the Raleigh Campus and on May tricks for quick navigation. Available online until June 30, 2014 – Online Learning 24 at Cary Hospital (pictured). The events are an opportunity for WakeMed employees to show their Classes are set up in Learning Link (Code=CTPC): Webcast: Building and Effective Quality Improvement admiration and respect for the men and women • July 16, 8:30 to 11:30 am, Raleigh Campus, Medical Team – Available online until June 30, 2014 – Online who serve, and have served, in the military. Both Office Building, training room #4 Learning ceremonies included the Pledge of Allegiance, the • July 18, 1 to 4 pm, Cary Hospital IS Training Room, Points West Café Rooms 4/5 Webcast: Professional Boundaries in Healthcare: singing of God Bless America, and the lowering of Challenges and Safeguards – Available online until June the flag by the WakeMed Color Guard. Individual Staff Development & Training 30, 2014 – Online Learning introductions were also made of those in attendance who have served our country. On the Raleigh Enroll in any of the listed classes via Learning Link or Webcast: Violence in the Home: Indicators, Effects, and Campus, Dr. Bill Atkinson, president & CEO, made have your manager/supervisor send an email to Responses – Available online until June 30, 2014 – Online opening and closing remarks and Kody Witt [email protected] that includes your name Learning and employee number, course name, and date(s) and (Spiritual Care) said a prayer. Cary Hospital held a Nursing Education similar ceremony where David Coulter, senior vice time(s). For information, visit WakeMedWeb or call ext. president & administrator, offered remarks and 08306. Please note: Some classes require an introductory Nursing Professional Development Book Series: Eat That Diane Cox (Spiritual Care) said a prayer. course or satisfactory completion of an assessment test. Cookie! Making Workplace Positivity Pay Off by Liz MANAGEMENT DEVELOPMENT Jazwiec (NE014-12086) – Tuesday, July 9, 11 am to noon, NED C; Monday, July 22, 11 am to noon, Cary Hospital Skill Builder Series – Hardwiring Workplace Conference Center; Friday, July 26, 8:30 to 9:30 am, NED C Accountability – Wednesday, Aug. 7, 2 to 3:30 pm, Raleigh Campus, Medical Office Building, Ground Floor Education Essentials-Part II (NE014-12042) – Friday, July Classrooms (Code=MDSBS HWA) 12, 8:30 am to 12:30 pm, Raleigh Campus Andrews Center Compassion in Action (NE014-12009) – Tuesday, July 23, EMPLOYEE DEVELOPMENT 8:30 to 10:30 am, Cary Hospital Conference Center Patient Diversity: A Customer’s Perspective – Wednesday, Book Club: The Other End of the Stethoscope by Marcus July 10, 8:30 to 10:30 am, Raleigh Campus, Medical Office Engel (NE014-12128) –Wednesday, July 24, 5:30 to 6:30 Building, Ground Floor Classrooms (Code=SDPD) pm, Raleigh Campus, Conference Dining; Wednesday, Wake AHEC Aug. 14, 8:30 to 9:30 am, Raleigh Campus, NED C Educational credit is available for all programs. For Nursing Professional Development Book Series: The details/fees, call ext. 08547 or visit www.wakeahec.org Florence Prescription: From Accountability to and click Program Listings. Ownership by Joe Tye (NE014-13093) – Monday, Aug. 5, Going to the Dogs 7:30 to 8:30 am, NED C; Thursday, Aug. 29, 8:30 to 9:30 NCMS – North Carolina Dermatology Association 2013 – am, NED C; Thursday, Aug. 22, 1 to 2 pm, Cary Hospital Friday, July 12, 12:55 pm through Sunday, July 14, at Conference Center Tails were wagging at the annual Hospitality Pet noon, Colonial Williamsburg Foundation, Williamsburg, Social, hosted by WakeMed Volunteer Services. Va. CPR Blitz – Thursday, Aug. 8, “Check-off only” is any The gathering is a special thank you for the more time between 8:30 am and 8 pm. Classes held from 9:30 than 7,000 visits WakeMed hospitality pets and Improving Patient Care – One Project at a Time – am to 12:30 pm; 1:30 to 4:30 pm; and 7:30 to 10:30 pm. their handlers pay to Raleigh Campus and Cary Wednesday, July 17, 9 am to 4 pm, Cary Hospital See Learning Link (NEAHA23 & NEAHA24). Hospital patients each year. Above: The WakeMed hospitality pets volunteers WakeMed Discount Program Launches Mobile App and their canine companions took a break to pose with their guests, Marie Johnson, manager, Start saving with the WakeMed Discount Program mobile web app! To Volunteer/Community Services – Raleigh Campus, download the app, visit www.WakeMedEmployeeDiscounts.com. If your and Jackie Kennedy, manager, Volunteer/ favorite vendor is not in the WakeMed Discount Program, ask them to call Community Services – Cary Hospital. (919) 834-1616 to learn about joining.