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JULY/AUGUST 2018 Published by Rankin Publishing, Inc. www.buslinemag.com MAGAZINE Off And Running With A Steady Canter Of Growth Stallion Express Bus ...... 8 Reaching Out To Community Pays Dividends Metro McAllen Adding Routes And All-Electric Buses ...... 24

Busline Vehicle Showcase: Small & Mid-Size Buses 36 Micro Bird Commercial...... 58 ARBOC Specialty Vehicles...... 60 ABC Companies...... 63

ON THE COVER: Stallion Express Bus Director & CEO RAPID RESPONSE...... Page 6 Glenn Ledet stands next to one of his company's motor- coaches produced by CHTC Bus Group. Stallion operates line INDUSTRY NEWS...... Page 56 run and charter services in California. See page 8. CONTENTS

CALENDAR OF EVENTS EDITORIAL & CORPORATE OFFICES JULY 2018 SEPTEMBER 2018 JANUARY 2019 July 21-25 September 23-26 January 6-10 Rankin Publishing Co., Inc. National School APTA Annual Meeting United Motorcoach Transportation Association Nashville, TN Association (UMA) Don Rankin and Linda Rankin, Publishers Annual Meeting & Convention Info: 202-496-4800 Motorcoach Expo 204 E. Main Street • P.O. Box 130 , PA Fort Lauderdale, FL Arcola, IL 61910-0130, USA Info: 703-684-3200 September 30 - October 3 Info: 800-424-8262 Email: [email protected] National Conference on Website: www.rankinpublishing.com July 29-August 1 Rural Public & Intercity January 25-29 Association For Commuter Bus Transportation American Bus Association (800) 598-8083 (U.S.) • (217) 268-4959 Transportation (ACT) Breckenridge, CO (ABA) Annual Meeting Fax: (217) 268-4815 International Conference Info: www.ribtc.org & Marketplace 2019 Anaheim, CA Louisville, KY Editorial: Harrell Kerkhoff, Editor Info: 202-792-5801 OCTOBER 2018 Info: 800-283-2877 Rick Mullen, Associate Editor October 1-3 Design: David Opdyke, Kris Bott AUGUST 2018 BusCon 2018 MARCH 2019 August 7-10 , IN March 19-21 Reception: Mary Jo Dunn International Motorcoach Info: 800-576-8788 Bus2Bus Trade Show Group (IMG) & Congress Advertising Strategic Alliance Meeting Berlin, Germany Contact Kevin Kennedy @ 813-502-6672 Sonoma, CA Info: www.bus2bus.berlin Email: [email protected] Info: 888-447-3466 Or Busline Magazine is published 6 times a year by Rankin Publishing, Inc., 204 E. Main, P.O. Box 130, Arcola, IL 61910-0130. Publisher assumes no liability whatsoever for content of any advertisement or editorial material contained herein. Copyright 2018 Rankin Pub- Don Rankin @ 800-598-8083 lishing, Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form without written consent of Rankin Fax: 217-268-4815 Publishing, Inc. Subscription Rates in United States: 6 issues $25. Single Copy rate: $10 including postage/handling; Buyer’s Guide $15 including postage/handling. International rates: 6 issue annual Air Mail Subscription $60 U.S. dollars net Email: [email protected]

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Company Website Page # Company Website Page #

ABC Companies www.abc-companies.com 17, 67 Kelderman Air Suspension Systems www.kelderman.com 41 Altro www.altro.com 20 Lancer Insurance www.lancerinsurance.com 26 Amaya-Astron www.amaya-astron.com.mx 33 Marathon Brake Systems www.MarathonBrake.com 22 ARBOC Specialty Vehicles www.ARBOCsv.com 16 Micro Bird Commercial www.mbcbus.com 34 Atlantic Diesel-Allison www.atlanticdda.com 29 Midwest Bus Corporation www.midwestbus.com 25 Bitimec Wash-Bots www.wash-bots.com 19 MJM Innovations www.mjminnovations.com 14 Bitzer www.bitzerus.com 31 Motor Coach Industries (MCI) www.mcicoach.com 2 BusCon BusConExpo.com 66 Motorcoach Tire Sales www.motorcoachtiresales.com 30 BYD www.byd.com 7 Norse Systems www.norsesys.com 46 CBM NA www.cbmna.com 45 Onspot Automatic Tire Chains www.onspot.com 43 CHTC Bus Group www.chtcbusgroup.com 9 OurBus www.OurBus.com/Partners 13 Clean Seal www.cleanseal.com 12 Petro Stopping Centers www.ta-petro.com 63 Complete Coach Works www.completecoach.com 15 Prevost Car www.prevostcar.com 5 Davey Coach Sales, Inc. www.daveycoach.com 68 Relational Bus Systems www.rbs2000.com 27 Diamond Manufacturing www.diamondmfg.com 42 Safety Step www.safetystep.net 43 Dixie Electric Ltd. www.dixie-electric.com 44 Service Insurance www.serviceins.com 44 EnerDel www.EnerDel.com 18 Sutrak www.sutrakusa.com 32 Freightliner www.freightlinerchassis.com 3 Transign wwwtransignllc.com 42 Hometown Trolley www.hometowntrolley.com 11 TransitWorks www.Transit-Works.com 38 Hudson River Corporation www.lavdump.com 37 TRP Parts www.TRPParts.com/Bus 21 Infanti™ Bus & Coach Upholstery www.infantibusandcoachupholstery.com 23 Vanner Power www.vanner.com 6, 39

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Stallion Express Bus

Glenn Ledet Off And Running With A Steady Canter Of Growth

THEY SAW A NICHE IN LINE RUNS AND WENT AFTER IT.

Off and running — these three words best describe the early success of line run and charter transportation provider Luo Cheng Travel, d/b/a Stallion Express Bus. The South , CA-based bus/motorcoach operator has shown controlled growth in terms of fleet size and services provided since its inception in December 2016.

By Harrell Kerkhoff Busline Magazine Editor

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Director & CEO Glenn Ledet credits benefitting from a reliable business model.” this early success to the company’s found- Currently, the majority of business for Stal- ing core values, which stress the desire to lion Express Bus is line run service that stretches between several stops in the San Francisco Bay Area and Thunder Valley Casino Resort, lo- cated in Lincoln, CA, which is part of the Sacra- mento, CA, metropolitan area. More line runs are planned for the near future. “We have a few runs that start and end in Stockton, CA, to the casino, but the majority of them begin in the San Francisco Bay Area,” Ledet said. “We have been able to build a solid reputation with this type of service, and work with other carriers when we re- ceive charter and line run requests that ex- ceed our capacity. “Many area travel agents and agencies know that if they contact Stallion Express Bus, we will either meet their transportation needs ourselves, or contact area carriers that we work with on a regular basis to complete the work.” Ledet explained that his company’s line runs usually involve three to five stops per run, travel to a specific destination and fol- low a set schedule. “For an operator, the main advantage of providing line runs is that you know there is always going to be work for your com- pany ahead of time. We have that work set in our schedule. It’s there every day, five to seven days a week,” Ledet said. “This can also be a challenge, because it means we have to make sure our equipment and driv- Comfortable seating, adequate leg room and ers are ready to go, on time, every single reclining capabilities are among the customer-friendly day, to meet the daily demands of line run amenities provided by Stallion Express Bus. customers. “We have to keep our equipment in great provide quality line run and charter trans- condition as it’s required to be in service portation work, with the needs of all cus- every day. The only time our equipment is tomers in mind. not running is if there is a specific mainte- “This has enabled us to grow and enjoy nance problem that needs to be addressed, revenue stability, which is important, espe- or if that vehicle is scheduled for regular cially for a young company,” Ledet said. maintenance. Line run service also requires “Trying to be everything to everyone does not us to have backup equipment available work for us, as a transportation provider. We when something unexpected happens.” saw a niche with line run work early on, and Line run work also provides specific went after that niche. That has brought early advantages for drivers. One big advan- success, and allowed us to build a solid repu- tage is that drivers really get to know tation among customers and vendors. We are their routes well.

Page 10 BUSLINE July/August 2018 busline0718.FINAL.qxp_Layout 1 6/19/18 9:43 AM Page 11

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“Our drivers travel to the casino, drop passengers off, wait four to five hours, and then drive the passengers back to their starting point. We also conduct several double runs per day with our equipment. This involves both a day and a night run,” Ledet said. “With line runs, our drivers def- initely get to know their routes, as well as many of their passengers. There is comfortability with this type of service that many drivers enjoy. They also typically get to drive the same equipment every day. This al- lows them to maintain that vehicle the way they prefer, as long as this complies with company rules. “Another good thing about line run work for drivers is that it’s steady em- Passengers disembark from a Stallion Express Bus while on a trip. The company provides line run and charter services. ployment and supplies a consistent in- come. They also don’t have to move nearly as much luggage compared to charter and tour work, and “Line runs provide our company with an important daily revenue they are home every night. Most of our drivers work line runs five source. They also keep our employees consistently working, while to six days a week.” our equipment is consistently generating revenue.” Ledet considers the line run service to be an important niche for Stallion Express Bus does provide charter work as well. Ledet Stallion Express Bus. said this mostly involves day trips. “There may be bus/motorcoach operators who view line run serv- “We have provided charter transportation to such places as ice as secondary work, and would rather focus on providing charters botanical gardens, outlet malls, Joshua Tree National Park, and and/or tours. That is not the case at Stallion Express Bus,” he said. Palm Springs, CA,” Ledet said. “Many of our charter trips take

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place in one day, although we also provide some multi-day trips. ices for daily bus transportation. We stay in California. It’s good that there is so much to see and “As operations director, I was working with various bus compa- do in our state.” nies that provided charter and line run services for VMC Travel Ex- A NEED ARISES press. Over time, finding reliable transportation providers was becoming difficult,” Ledet said. “Since I came from a transportation o stranger to the transportation industry, Ledet has been in- background, it was decided that I should investigate the possibility strumental in the development of Stallion Express Bus over of starting a new bus company, with a focus on meeting the trans- the past several years. Although the challenges have been portation needs of VMC Travel Express.” many, he said, so have the rewards. Today, Stallion Express Bus is a separate company, while VMC N“Stallion Express Bus has a five-year plan that addresses what Travel Express is a major, but not the only, client. we, within the company, feel our growth should look like during this time period,” “Line runs provide our company with an important daily revenue Ledet said. “Thus far, the business has ex- source. They also keep our employees consistently working, ceeded expectations.” Ledet began his career in transportation while our equipment is consistently generating revenue.” years ago while working for Parking Company of America, which manages parking facilities — Director & CEO Glenn Ledet and provides transportation services, among other duties. He then started a career in the re- cycling industry, helping coordinate trucking routes designed to During the company’s formation, the importance of having a transport recycling materials in the San Francisco Bay Area. standardized fleet of vehicles from one manufacturer quickly be- During these years, Ledet gained experience working with driv- came apparent to Ledet. After extensive research, he decided on ers and mechanics, while learning the ‘ins and outs’ of managing a vehicles produced by CHTC Bus Group, a Chinese company with transportation-based operation. This included such tasks as how to its U.S. headquarters in Chino, CA. properly clean, and care for, large commercial equipment, such as “Through years of working in the transportation business, you buses and motorcoaches. start to learn about the best suspensions, engines, transmissions, Eventually, Ledet became operations director for VMC Travel etc.,” Ledet said. “After talking with mechanics and conducting Express, in San Jose, CA. The company provides booking serv- other research to see what issues operators were having with dif-

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ferent types of equipment, I sometimes seven days a week, chose CHTC. and are doing a wonderful job.” “In my research, it looked to Among the amenities that me that CHTC was taking the have impressed Ledet is a best engine, and marrying this transmission system that comes with the best available transmis- with an electronic retarder. sion and suspension systems.” “I like the way the transmis- Visiting the CHTC produc- sions are calibrated. They ad- tion facility also helped Ledet just to each driver’s style of make his choice. driving, allowing customers to “I visited the company three get the same experience no times and talked in person with matter who is driving the vehi- their technicians, along with cle,” he said. “We have also corresponding over the tele- found that each of our CHTC phone. I also discussed the vehicles has a very tight turn- company’s equipment with my ing radius, which is wonderful lead mechanic, who was im- when driving in San Francisco. pressed,” he said. “Problems Electronic stability control in are simple to diagnose for me- Running a safe operation and paying close attention to the these vehicles also provides a bottom line have helped lead Stallion Express Bus to early success. chanics with these vehicles. much better ride.” The simplicity of design allows Customer feedback focusing mechanics to easily reach what needs to be changed or repaired.” on the company’s CHTC vehicles has been positive, with many Initially, Stallion Express Bus purchased three CHTC vehicles indicating the ride is “smooth, quiet and comfortable.” and currently has four in its fleet: two HT 35 (seating 40 passen- “The seats are spacious, with adequate leg room and reclining gers) and two HT 45 (seating 56 passengers) models. The operator ability. USB charging ports are available between each seat, as well currently has two more HT 45 models on order. as individual controls for lighting and climate venting,” he said. “We primarily use our CHTC vehicles to transport line run pas- “Customers have reported that when they arrive to their final des- sengers,” Ledet said. “They are driven 300 to 600 miles per day, tination, they feel rested and relaxed.”

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Modern technology is used in many forms at Stallion Ex- press Bus. This includes the latest in GPS tracking, which assists in scheduling routine fleet maintenance. “For example, we have been able to integrate our time table for fluid replacement with our PM schedule. This allows our team to quickly rotate equipment without interrupting daily com- mitments,” Ledet said. While passenger safety will al- ways be No. 1 in importance, cleanliness of vehicles is a close second to Ledet and his staff at Stallion Express Bus. Stallion Express Bus has enjoyed a strong relationship with the CHTC Bus Group. “We have passengers riding in One of Stallion's vehicles even features a CHTC wrap. our vehicles two to three hours a day. It’s simply unacceptable to transport them in less-than-per- features a complete CHTC Bus Group wrap. fect conditions. Stallion Express Bus has its own waste dump and “We are not planning to highlight our company’s name on our wash pad, where we employ people to clean our vehicles inside equipment’s sides. Instead, we are renting these sides for adver- and out,” Ledet said. “This is the best way to ensure our equip- tising purposes,” Ledet said. “We have done this before, such as ment is well kept.” promoting concerts at the Thunder Valley Casino Resort. We feel As far as the company’s marketing efforts for each of its vehi- it is better to sell the space on the sides of our buses to other en- cles is concerned, new Stallion Express Bus’ logos are being tities. It helps that our vehicles are driven every day in highly added to the front and doors of its fleet, while one of its buses populated areas, seen by thousands of people.”

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GOLDEN STATE OPPORTUNITIES & CHALLENGES

ith 39-plus million residents, Cali- fornia is the most populous and third largest in size of the 50 U.S. states. It goes without saying, there are a multitude of Wplaces to visit while in the Golden State — all to the advantage of Stallion Express Bus and its passengers. “One of the main advantages we have in this state is the weather. California is known to have Shown, left to right, are Stallion Express Bus driver Joesen He and administrative assistant Miko Zheng. some of the best weather in the world. Addition- ally, the quality of living here can be incredible, as there are so many things that the state has to offer. For example, do run into unexpected traffic issues, they can use a commercial any sport a person would want to try can be found in California, GPS unit to search possible alternatives.” from golfing to windsurfing,” Ledet said. “One disadvantage to Ledet reiterated it’s important to carefully work with clients when California is the cost of living, which can be extremely high, espe- planning specific trips, letting them know that traffic is an important cially when it comes to renting an apartment or purchasing a home. part of the equation. The other big challenge is the traffic, especially in the San Fran- “Changing departure and arrival times by as little as one hour cisco Bay Area and Los Angeles County. For a transportation can provide huge benefits to customers when it comes to travel. provider, this can be a major problem. At Stallion Express Bus, we Doing so can help us keep the cost of a trip down,” Ledet said. must be mindful of traffic whenever we work with a client to plan “Many clients understand the importance of making changes due a charter or add a line run service. Traffic patterns can also influ- to traffic patterns. This is especially true in the San Francisco Bay ence driver logs as well as the patience of passengers. Area, which has serious traffic problems. This issue doesn’t seem “Whenever we map a new route, we must be mindful of existing to be getting better.” traffic patterns and recognize that large commercial equipment is The Stallion Express Bus operations center in South San Fran- being used. We make sure our drivers know that routes have been sisco includes a 11,000-square-foot maintenance facility, office planned for specific reasons, and must be followed. If our drivers space and wash pad, along with 25,000 square feet of parking. This

July/August 2018 BUSLINE Page 19 busline0718.FINAL.qxp_Layout 1 6/19/18 9:43 AM Page 20

area can accommodate 40 buses. The location is near San Fransisco ing qualified people to drive passengers in the San Francisco Bay International Airport, and is situated in an area full of auto shops, Area is especially challenging. other bus and limo operations, trucking companies and rental car “Due to the strong competition in this market from the high-tech facilities. sector that is providing bus service for its employees, finding good drivers is difficult for many smaller transportation “Having a certified trainer on staff will help in many ways, companies,” he said. “One of the things we are doing such as training new drivers on the way we want them to be more competitive when hiring, is adding medical benefits. We also offer different bonus programs for to drive our vehicles, and avoiding bad driving habits.” drivers, such as safety bonuses. We always look to re- ward safe driving. It helps that our GPS tracking units can provide each of our drivers with a daily grade, “We are located in a pure industrial area, and our company fits showing how well a person is operating his/her vehicle. We also in perfectly,” Ledet said. “Being centrally located has reduced our provide excellency bonuses. They cover positive customer feed- costs and provided many opportunities to significantly improve back and vehicle cleanliness issues. customer service. Communication between “Our drivers have the potential to make several thousand dollars our various departments at our South San Francisco location, such as office staff, driv- a year in bonuses, plus we pay a very competitive rate to begin with, ers, mechanics and management, is quickly re- layed, and important changes are effectively and believe in giving raises. We feel it’s a lot easier to keep a good made.” and qualified driver than to find and train a new person.” Officials at Stallion Express Bus also rent parking spaces for its vehicles, when needed, in the nearby California cities of San Jose and Stockton. “Our drivers have the potential to make several thousand dollars a year in bonuses, plus we pay a very competitive rate GOOD DRIVERS WELCOME to begin with, and believe in giving raises. We feel it’s a lot easier to keep a good and qualified driver than to find and train oday’s driver shortage continues to be a top concern among a new person.” many bus and motorcoach operators, along with other trans- Despite bonuses and other perks, Ledet said driver recruitment Tportation-related business owners. According to Ledet, find- remains a challenge. He has found success using the employment-

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related search engine evaluated on their Indeed. Company offi- current driving ca- cials also provide sign- pabilities. If hired, ing bonuses for drivers. they take part in a Ledet is the first to company training admit that driving a program, and are bus/motorcoach full evaluated every six of people is not a job months. for everyone. Safety Ledet is currently always must be the top working on having priority. a certified trainer “We tell candidates on staff. up front, if you don’t The Stallion Express Bus facility is located in South San Francisco, CA. “Our expectation like people, don’t do is to have this per- this type of work. Drive freight instead,” he said. “There is also no son fully trained and certified by the end of this year,” he said. room for hotdogging. We don’t employ people to drive a Maserati. “Having a certified trainer on staff will help in many ways, such as Instead, they are paid to drive a heavy piece of equipment that can training new drivers on the way we want them to drive our vehicles, be a dangerous tool. It can also be an incredibly valuable tool, if and avoiding bad driving habits.” driven by the right person with the right mindset, one who always makes sure safety is the top concern. A GREAT INDUSTRY TO WORK IN “Being a bus/motorcoach driver can be a really enjoyable career. Many drivers are well-paid, visit incredible places and interact with ust as California is a big state, so is the potential for area wonderful people. The main thing is to be safe and provide quality growth in the line run and charter business, according customer service.” to Ledet. Stallion Express Bus currently employs 18 drivers. They are part “Currently, we are evaluating where we feel our best growth po- of a staff that includes management and office personnel, mechan- Jtential will be over the next 12 months. Our current customer base ics and vehicle cleaners. has identified additional transportation needs, which we are now When going through the hiring process, driver candidates are looking into,” he said. “Stallion Express Bus has a dedicated and

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knowledgeable team of employees and partners, sharing one com- mon belief, that our company’s future is bright.

“The most important thing is to run a safe operation, and pay close attention to the bottom line.”

“We are working on expanding our operations in Northern Cal- ifornia by adding several line runs, as well as implementing cen- tralized charter booking service options with select vendors. We are also looking at expanding our management team by hiring a seasoned general manager. Doing so will allow me more time to find additional business venues for our company.” As with any industry, keeping up with ever-changing govern- ment regulations and modern technology is paramount in passen- ger transportation. Glenn Ledet has helped lead Stallion Express Bus “We are always looking for the best ways to use new online to early success in the line run and charter business. technologies that will help us improve our overall operation. Those technologies help us dedicate more of our time toward would not have been possible without the help of many individu- growth and service improvements,” Ledet said. “Technology is als. This includes VMC Travel Express President Mark Tran, our friend. It has allowed us to improve our safety practices, Stallion Express Bus CFO Brandon Chen, and Yvonne Guo, record keeping, maintenance schedules and better prepare for gov- of VMC East Coast, who introduced Ledet to CHTC. ernment inspections. “I work closely with Mark on future planning. The same is true “With improved technology, we have noticed fewer down times with Brandon, who does a good job handling our financials,” while preserving more company financial resources. Everything Ledet said. “I also work closely with Yuan Chen, who is part of is ‘ready to go’ when modern technology is properly used.” another bus company (A Perfect Express) that shares the South Ledet added that the birth and growth of Stallion Express Bus San Francisco facility with Stallion Express Bus. Our two com-

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panies work together and have forged a strong relationship, al- when starting out. There has been work available to us in the past lowing both businesses to benefit from using a very nice facility. that we turned down simply because it was ‘too much, too soon.’ We didn’t have the equipment or the drivers, but “It’s important to find what you are good at, as a company, were able to recommend other good companies to do the work. It’s all about sticking with your core stick with it, and keep working hard to improve. It’s also values and core business model.” important to know your limits, especially when starting out. ” Ledet added that most people involved with the bus/motorcoach industry work hard, promote safety and want to grow their companies. It’s also an industry that has satisfied Ledet for many years. “Additionally, special recognition should go to Quinn Li, of “I thoroughly enjoy working in the transportation business, and JCW Northern America LLC, who is our main mechanic. He started on the ground floor,” Ledet said. “This included washing also has his own business in our facility, and is probably the best buses and learning general mechanics, while on my way to be- mechanic I have ever worked with in all of my years being coming part of management. around commercial equipment.” “This line of work can become very rewarding for those people Ledet feels the need for bus and motorcoach transportation is looking to manage reliable transportation companies and grow the only growing throughout the United States, as the country’s over- industry.” all population continues to age. “I have always felt that transportation companies entering this business can be very successful as long as they do things the right way. The most important thing is to run a safe operation, and pay close attention to the bottom line,” he said. “Companies that cut corners and do things improperly are the ones that typically fall by the wayside. “Many bus/motorcoach operators succeed when they find their 218 Shaw Rd., #8, specific niche or niches. It’s important to find what you are good South San Francisco, CA 94080. at, as a company, stick with it, and keep working hard to improve. Phone: 415-424-8924. It’s also important to know your limits as a company, especially

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By Rick Mullen Busline Magazine Associate Editor

o meet the public transportation needs of McAllen, TX, Metro TMcAllen operates seven fixed- routes and a paratransit service for eligible riders.

Mario Delgado, Transit Director

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The downtown McAllen Central Station is the city’s international transit terminal facility, where people can connect to an array of international, national, regional and intracity destinations.

McAllen, with a population just shy of 150,000 people, is lo- “We have 15 fixed-route buses. We also have a route in the cated in the southeast tip of the state in the Rio Grande Valley, downtown area that only runs on weekends,” said Metro about 70 miles west of the Gulf of Mexico and across from the McAllen Transit Director Mario Delgado, during a recent in- Mexican city of Reynosa. terview with Busline Magazine. “We are currently in the process The hub of the transit system is the downtown McAllen Central of adding another route to service a big development in northwest Station, the city’s international transit terminal facility, where McAllen. There is quite a bit of development there, including people can connect to an array of international, national, regional housing and a charter school. In addition, A&M University and intracity destinations. is opening a campus in that area.”

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Metro McAllen is also building a new maintenance facility and east of McAllen in the Rio Grande Valley. a transfer hub in north McAllen, as it does not currently have its The red line also includes connections to Valley Transit own maintenance facility. The transit system has been using local Company’s Harlingen terminal, about 40 miles east of private companies to service its vehicles, Delgado said. McAllen, and Rio Grande Valley Premium Outlets, a 578,000- “The Metro McAllen Paratransit (MMP) Service has four ve- square-foot shopping center located in Mercedes, about 20 hicles, three of which are in operation during peak service,” miles east of McAllen. Delgado said. “...we are making sure we have the kind of leadership MMP Service is an origin to destination public trans- that is cognizant of what people’s goals are and lets portation service for people employees know there is value in every position.” with disabilities who are un- able to ride the Metro — Transit Director Mario Delgado McAllen fixed-routes. Para- transit is a shared-ride service operated with accessible vehicles. “The (red route buses) do a cross-over loop,” Delgado said. “It “Paratransit ridership has been steadily growing over the is a terminal-to-terminal service on the expressway. We also have years,” Delgado said. “At peak, we average between 40 and 50 a connection (the blue line) in Brownsville to South Padre Island trips a day. MMP Service operates 24-foot cutaway buses.” (which is located on the Gulf of Mexico northeast of While Metro McAllen operates within the city limits of Brownsville). So, Metro Connect transports passengers from McAllen, it also is part of what is called Metro Connect, which McAllen to Brownsville and from McAllen to South Padre Is- offers three regional express routes. land, and vice versa, as well as from Brownsville to McAllen and “We partnered with the city of Brownsville, TX, and the city from Brownsville to the university in Edinburg.” of Padre Island, TX, to provide a regional public transit service,” The city of McAllen’s Transit Department was established in Delgado said. “There is one route (the green route) that originates 2001 to manage and maintain Central Station. In January 2005, in our bus terminal in McAllen and goes to the University of the Transit Department took over McAllen Express Transit Texas Rio Grande Valley in the neighboring town of Edinburg, (MET) operations. In February 2011, MET became what is now located just north of McAllen.” Metro McAllen. Two buses operate on the red route, one which originates in “Metro McAllen receives local, state and federal support,” McAllen, and the other in Brownsville, which is about 60 miles Delgado said. “As a department of the city, we receive funding

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from sales tax revenues. In addition to support from city offi- which allows us to give the buses a 10- to 15-minute charge cials, we depend heavily on federal and state subsidies to run every hour to extend the range,” Delgado said. “We like to get the system.” 160 miles per day. Sometimes we get it. Sometimes we don’t. We don’t always have the time between runs to accomplish a ALL-ELECTRIC BUSES full 15-minute charge, which is a challenge. As the technology ADDED TO THE FLEET improves and agencies are able to get more range on their elec- tric buses, it is going to make it more enticing for them to move n 2016, Metro McAllen deployed two Complete Coach Works into an all-electric fleet.” I(CCW) fully electric remanufactured ZEPS (Zero-Emission The current WAVE technology Metro McAllen uses is a 50- Propulsion System) buses. kilowatt system. According to www.zepsdrive.com, CCW uses the concept of “WAVE is very close to deploying a 250-kilowatt system, remanufacturing a bus to reduce costs and the environmental which will reduce charge time from 10 to 15 minutes to two impact of bus manufacturing. CCW takes a previously used minutes,” Delgado said. “The shorter charge time will be much powered by a diesel engine and remanufactures it into like-new con- dition with an all-electric powered drive- train system. “The project was a partnership between the city, CCW and WAVE (Wireless Ad- vanced Vehicle Electricfication),” Del- gado said. According to www.wave-ipt.info, WAVE provides standards-based, inter- operable, warrantied wireless charging infrastructure for transit, port, industrial and off-road electric vehicles. The Federal Transit Administration (FTA) Transit Investments for Green- house Gas and Energy Reduction (TIG- GER) funds were used to bring the project into fruition, Delgado said. Managed by FTA’s Office of Research, Demonstration and Innovation, in coor- dination with the Office of Program Man- agement and FTA Regional Offices, the TIGGER Program works directly with public transportation agencies to imple- ment new strategies for reducing green- house gas emissions and/or reduce energy use within transit operations, ac- cording to the FTA. “We have had a great partnership with both Complete Coach Works and with WAVE,” Delgado said. “When we started the project, there wasn’t a lot to choose from in the marketplace for electric vehi- cles. Now, some of the big bus manufac- turers are making electric vehicles. “It is great working with CCW. We have a really good relationship with them. The buses are beautiful and they have served us well.” One of the main issues for systems that use all-electric vehicles is extending the range of a bus before recharging is needed. For McAllen Metro, that is where the WAVE wireless charging infra- structure comes into play. “We use an inductive charging system,

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easier to build into a route, with minimal disruption of service. on the vehicle, as far as I know. Regulatory bodies are going to “Technology is changing very rapidly, and it is only a matter of dictate what will and won’t be allowed, especially with transit time before the technology is available to dramatically increase the systems, as they are more heavily regulated than private industry. range of all-electric vehicles.” Another issue with auto- Are totally all-electric bus nomous vehicles is accessibil- fleets the future of public ity. There are a lot of questions transportation industry-wide? to be answered about what is That remains to be seen, but going to happen with au- for some agencies, including tonomous vehicles.” Metro McAllen, it is a scenario Metro McAllen is also fo- worth pondering. cusing on using the internet and “We have a relatively small social media more effectively. fleet, and we have several “We are trying, more and years to go before we have a more, to incorporate technol- big vehicle replacement. In the ogy. We participate fully in meantime, it is certainly a topic social media, Delgado said. of discussion as to whether we “We are constantly on social are going to move to an all- media sharing what is going electric fleet,” Delgado said. “I Robert DeLeon, Sandra Martinez, on and what we are doing. In know some agencies in Cali- Business Manager Assistant Transit Director addition, we recently (in May fornia have made that commit- 2018) deployed our mobile ment, as have some systems in app. We didn’t have an app other regions of the country. before, so now our passen- We are keeping an eye on what gers are able to track buses in the industry is doing, as we real time. They can get up-to- think an all-electric fleet could the-minute information on be a viable alternative.” bus arrivals at their desig- There is another technologi- nated stops. I think that will cal advancement that many help make it more convenient public transportation officials for passengers, and will po- acknowledge will inevitably tentially attract more riders play a role in the future of bus on the system.” travel — autonomous vehicles. Metro McAllen uses Com- “I think there is still a way puter Aided Dispatch (CAD) to go in terms of transit and Automated Vehicle Loca- agencies having a full de- Barry Bazzell, Carlos Zambrano, tion (AVL) systems, to man- ployment of autonomous Operations Manager Operations Supervisor age real-time operations in buses,” Delgado said. “We the control center and on the have heard stories of au- bus. Buses are also outfitted tonomous vehicles being in- with a security system. volved in fatal accidents, “We are looking at imple- which has been somewhat menting a system that would of a setback. Nonetheless, I allow us to remote into the think autonomous vehicles are bus surveillance system live, where transportation is going.” so we could see what is going With the current auto- on in the bus in real time,” nomous technology, Delgado Delgado said. “We are also agrees with those who think looking at putting fiber optics driverless buses would best on our major routes so that work on an express-type route we can have LED displays or a circulator. with bus arrival information, “I think it would make sense etc. With this technology, Mayra Cabrera, Angela Cano, to use an autonomous bus on a Administrative Assistant Administrative Supervisor those who don’t have access circulator, or on a route than to a smart phone, could get doesn’t have a lot of stop and that information at major go and interaction with other stops along a route. traffic,” Delgado said. “Minimizing the risk of accidents is criti- “There are a lot of things that can be done in terms of technol- cal. How autonomous buses will be deployed is also going to de- ogy to enhance the riding experience to, hopefully, attract more pend on regulatory bodies. Right now, there has to be an operator choice riders.”

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A CULTURE We all have our stories, but, at the end of the day, it is not per- OF TEAMWORK sonal. We have to put ourselves in the passenger’s shoes,” Del- gado said. “As long as we have a positive attitude and a n its effort to find qualified drivers, Metro McAllen seeks team-oriented mentality, we will be in a position where every- Ithose who can bring more to the table than just the basic requirement of having “We empower employees to make certain a commercial driver’s license with a pas- decisions. We can’t operate if we are not able to senger endorsement. “We want somebody who is eager to make decisions on our own to a certain extent.” work and has a positive attitude about com- ing to work,” Delgado said. “We are trying to build a culture of teamwork, responsibility and accountability, body is happy to come to work. If we have a good team, if we making sure we are all here to do a job and do it to the best of respect one another and do our jobs with a positive attitude, our ability. there shouldn’t be any issues.” “Part of having a positive attitude is to be service oriented. Overall, Metro McAllen has around 82 employees. Del- We serve the public, and we all gado calls the system’s “frontline” need to be able to treat people like employees, those who deal with they are our moms or grandpas. At A Metro McAllen the public face-to-face, such as the end of the day, it is moms, Guiding Principle: operators, the “backbone” of the grandmothers, sisters, brothers, “No person is agency. etc., who are riding our system.” “It is important to show our em- We must also have the capacity left behind.” ployees they mean a great deal to us to be empathetic when a passenger and they are a big part of what we has an issue. do,” Delgado said. “It doesn’t matter “It is not always going to be if a person is a custodian in charge of great. There are going to be disgruntled riders, but it is not per- cleaning the facility, or a transit operator, he/she plays an impor- sonal. We need staff who understand somebody might be hav- tant role in the operation. ing a bad day and, unfortunately, might take it out on them. “We value what our employees’ do for us, and we want to

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Metro McAllen Transit Director Mario Delgado is shown with one of the system’s two Complete Coach Works (CCW) fully electric remanufactured ZEPS (Zero-Emission Propulsion System) buses.

make sure to take care of them. It is a team effort. We empower METRO MCALLEN SEEKING TO BUILD RIDERSHIP employees to make certain decisions. We can’t operate if we are not able to make decisions on our own to a certain extent. On the etro McAllen averages 450,000 fixed-route vehicle rev- management side, we are making sure we have the kind of lead- Menue miles and 83,000 paratransit revenue miles per year. ership that is cognizant of what people’s goals are and lets em- Ridership on fixed-routes averages 675,000 trips per ployees know there is value in every position. They are very year. Paratransit averages just under 15,000 trips per year, Del- important to Metro McAllen.” gado said.

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“Over the past two or three years, single-digit decreases in Metro McAllen is heavily involved with social media. ridership at Metro McAllen have been the trend,” Delgado “In addition, from time to time, we do some advertising in the said. “Industry-wide, it seems ridership has also been going print media, radio and television. I also think our new app will down the past several years. I’m sure there are exceptions, but help make it more convenient to ride the system, which will po- the majority of the systems we looked at have recorded a slight tentially attract more riders.” decrease in ridership. One bright spot is that studies show millennials are tending to get their drivers licenses at an older age, “We go to high schools, colleges and universities and are more likely to use transportation to participate in community events. We will take modes other than automobiles, including public transit. a bus to display. Our mascot also participates. “We have read millennials are more in- We teach people about the service.” clined to use public transportation. We want to be able to attract that ridership de- mographic, which is part of the reason we “I recently read a study that says there has been an increase go to schools and universities,” Delgado said. “Ultimately, we in vehicle registrations in Texas, which indicates more people need to able to make it attractive and convenient to ride. We are are driving. working to figure out how we can modify our system to make it “There are also transportation companies, such as Uber and Lyft, that are competing for “...we are working on changing the culture riders. Some choice riders who have been rid- of our transit system to make sure we are ing the bus, may be opting to use Uber and Lyft as an alternative.” accountable to ourselves and to each other To help attract ridership, Metro McAllen has a to provide the best service we can.” community outreach initiative. “We go to high schools, colleges and univer- sities to participate in community events,” Delgado said. “We more convenient, not only for students, but also for anyone who will take a bus to display. Our mascot also participates. We has the choice, on any given day, between getting into a car or teach people about the service. As was mentioned before, taking a bus.”

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While not an official motto, a guiding principle at Metro to help address traffic congestion and environmental issues. McAllen encapsulates its commitment to service — “No person “We, as public servants and transit operators, have an obliga- is left behind.” tion to provide the best service that we can to attract new riders “We do everything in our power to make sure passengers are to use the system. We are working with the local metropolitan having an enjoyable and comfortable ride to their destinations,” planning organization, which is going to assist us in funding a Delgado said. “Another thing we are working on in changing the transit study that we hope will give us a blueprint of how we need culture of our transit system is to make sure we are accountable to grow our system. It is costly, so we want to grow our service to ourselves and to each other to provide the best service we can. conservatively to make sure it’s effective. We want to show we Ultimately, the individuals who use our system depend on us to are good stewards of public funds.” get them to where they are going, while receiving the best possi- Speaking further on the subject of improving the image of pub- ble service. We want to make sure we are dedicated and are going lic transportation, Delgado said, “We need to get out in the com- above and beyond to accomplish that mission. munity as much as we can. As an industry, we need to have a “We need to get out in the community as much as strong voice and a unified message to tell our story. We need to tell people why it is we can. As an industry, we need to have a strong important to continue to fund public trans- voice and a unified message to tell our story.” portation. I don’t know, as an industry, that we have done a good enough job of telling our story. “Another issue is the negative stigma often associated with “We have made a lot of strides locally. Hopefully, we can con- public transportation, which we have to overcome.” tinue to make improvements to our system to help more and Delgado said Metro McAllen has come a long way in improv- more people.” ing the image of public transportation is its service area. Part of that effort is to demonstrate the benefits of riding the bus when it Contact: Metro McAllen, 1501 W. Highway 83, Suite 110, comes to such issues as the environment and traffic congestion. McAllen, TX 78501. “The best alternative is high-occupancy vehicles, making sure we Phone: 956-681-3510. get people on buses or trains,” Delgado said. “We are not quite there Email: [email protected]. yet in McAllen when it comes to trains, but we are striving to put Websites: www.mcallen.net/metro/default.aspx. more service out there, and make it more convenient to ride the bus www.facebook.com/MetroMcAllen. EFFICIENCY RELIABILITYITY Air Conditioning Electric PERFORMANCEDiscover electricityNC

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Freightliner Custom Chassis Delivers 50,000th Chassis To UPS Leaders from UPS and Freight- 600 units of its MT-45 chassis that liner Custom Chassis Corporation first year. FCCC has delivered more (FCCC) were on hand at FCCC than 1,000 chassis in a year to UPS headquarters in Gaffney, SC, re- 13 times since 1996, with a peak of cently to mark the official delivery more than 6,000 in 2015. of the milestone 50,000th chassis “While more than half of the to UPS, which was specially 50,000 chassis delivered to UPS branded and displayed for the have been either gas- or diesel- event. Roger Nielsen, president and powered, FCCC and UPS have CEO of FCCC’s parent company, long developed and deployed a Daimler Trucks North America range of alternative-fuel products (DTNA), was on hand with other including hybrid-electric, hydraulic DTNA leaders for the celebration, hybrid, electric, compressed natural along with elected officials and gas (CNG) and propane-autogas.” civic leaders from Gaffney and FCCC is a manufacturer of gas, Cherokee County. diesel and alternative-fuel chassis “This is a momentous and spe- for the medium-duty pick-up and cial day for FCCC, one that is the Pictured from left to right are: Carlton Rose, UPS president of delivery markets. FCCC offers culmination of an incredible am - automotive and maintenance engineering; Roger Nielsen, president services, including 24/7 factory di- ount of teamwork, dedication and and CEO of DTNA; Rick Jordan, UPS senior director of automotive and rect support, a nationwide service effort on the part of a lot of people maintenance engineering; Billy Benson, UPS director of automotive network with more than 400 deal- over the past 20-plus years,” said and maintenance engineering; Mike Casteel, UPS director of automotive ers in the U.S. and Canada and an Jeff Sather, president of FCCC. procurement; and Jeff Sather, president of FCCC standing behind the official customer-support mobile “This is also a day that certainly autographed 50,000th UPS chassis, an MT-45 model. app. FCCC also manufactures wouldn’t be possible without UPS, chassis for the motor home, school a customer who views us as much bus and shuttle bus markets. FCCC more than just a vendor — but rather as a valued strategic partner, as they is a subsidiary of Daimler Trucks North America LLC, a Daimler company. have for more than two decades.” FCCC began its partnership with UPS in 1996, delivering more than For more information, visit fccccommercial.com.

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____5STAR SPECIALTY PROGRAM____ committed to supporting the company’s business heavy-duty equipment with many strategically partners, and are continuously looking for ways to placed locations throughout the U. S. and Canada. enhance and improve 5Star’s operations. 5Star’s Additionally, private and municipal financing and goal is to be its customers’ public auto insurance leasing options are available through the company’s market provider. 18 financial services group. 18

ABC COMPANIES Access Commercial Capital Corp. 158 N. Harbor City Blvd. 3000 Marcus Ave. , FL 32935 USA Lake Success, NY 11743 USA 321-421-6777 516-444-3622 Email: [email protected] Website: www.accesscapital.biz Website: www.5starsp.com Products: Finance and leasing for transportation Products: For over 30 years, 5 Star Specialty Pro- vehicles, equipment and working capital. 17 grams has been a leading provider for Public Auto SEE AD ON PAGES 17 & 67 Transportation. The company’s Public Auto Under- 1506 30th St., N.W. Advantage Funding writers bring a level of knowledge, expertise and Faribault, MN 55021 USA 1111 Marcus Ave., Suite M27 professionalism garnered from years of experience 800-222-2875, 507-334-1871 Lake Success, NY 11042 USA in the public livery industry. 5Star is a client-driven Email: [email protected] 516-280-1375 organization that considers the needs of its clients Website: www.abc-companies.com Website: www.advantagefund.com to be paramount to maintaining its position in the Company Officers: Dane Cornell, President & Products: Specializing in ground transportation fi- marketplace. Its carrier partners are industry leaders CEO; Roman Cornell, Executive Vice President/ nance. The company offers financing and leasing that provide a comprehensive product in addition Chief Commercial Officer; Rob Ferrentino, Chief programs tailored to fit customers’ needs on new to superior claim service. Financial Officer; Jay Oakman, Senior Vice Presi- and used buses, and can finance purchases from 5Star has a longstanding market presence. Its dent Commercial Operations; Jon Savitz, Senior dealers as well as from other operators. 11 program specializes in airport transportation; char- Vice President Service Operations; Tom DeMatteo, ter; sightseeing; transit and contract school buses; Senior Vice President and General Counsel/Secre- AESYS, Inc. entertainer coaches and limousines, operating in tary; Brenda Borwege, Senior Vice President for 27 Bland St., Emerson, NJ 07630 USA most states. 5Star has dedicated itself to achieving Midwest and Southwest Sales; Mike Laffan, Senior 201-871-3223 the best possible result for its brokers and their in- Vice President for East Coast Sales; Bryan O’Con- Email: [email protected] sureds by relating to, and satisfying, their client nell, Senior Vice President for Western Sales; and, Website: www.aesys.com/us needs while providing a high level of customer serv- Thom Peebles, Vice President of Marketing Products: Signs for North American motorcoach ice excellence. Its associates strive through service, Products: ABC Companies is a provider to the operators. The company is also a supplier of various teamwork and integrity to achieve these results. transportation industry with diverse product and types of on-board and stationary sign systems for 5Star’s loss control department has over 35 service offerings that cover a full spectrum of op- the transit market. 14 years of transportation experience. This experience erational needs, including new and pre-owned full- allows the department to analyze the strengths and size highway coach equipment and specialty AIMS Power weaknesses within an insured’s organization, and vehicles. ABC supports customers with an after- 9736 S. St., Suite A provide resources to assist in readily identifying po- sale service network for service and repairs, colli- Reno, NV 89511 USA tential hazards. Insurance is 5Star’s only business. sion services, extensive OEM and quality 775-359-6703 Its experienced associates and underwriters are aftermarket parts needs for transit, motorcoach and Email: [email protected] Page 36 BUSLINE July/August 2018 busline0718.FINAL.qxp_Layout 1 6/19/18 9:44 AM Page 37

Website: www.aimscorp.net Alliance Bus Group / CAIO Almott Products: AIMS Power has been offering power 1926 Hyannis Ct. 765-621-5519 solutions for the bus and coach industry for over 15 College Park, GA 30337 USA Website: www.almottusa.com years. Its products are used by OEM’s, up fitters 770-305-0060 Products: Alternators and electric motors that are and operators. The company has a large line of in- Email: [email protected] designed for transit buses. 18 verters and inverter chargers for the industry. In ad- Website: www.alliancebusgroup.com dition to inverters, the company offers a complete Products: Manufacturer of intercity and midsize ALTRO line of DC-DC 24v to 12v step down converters, in buses. 14 SEE AD ON PAGE 20 sizes 5 amps up to 100 amps. 16 12648 Clark St., Allison Transmission Santa Fe Springs, CA 90670 USA ______ALEXANDER DENNIS INC.______One Way Allison 800-382-0333 Indianapolis, IN 46222 USA Email: [email protected] 317-242-5000 Website: www.altro.com Website: www.allisontransmission.com Products: Altro is a leading manufacturer of slip- Products: Transmissions - parts and systems. 14 resistant floors and has been in the forefront of in- novation for almost 100 years. Being the inventors

CHARTER 31566 Railroad Canyon Rd. #342 Canyon Lake, CA 92587-9446 USA 951-244-9429 Email: [email protected] Dump Website: www.alexander-dennis.com Products: is one of the world’s leading bus and coach builders with a history and CLEAN... heritage of design, engineering and manufacturing excellence that spans more than a century. Employ- ing 2,500 people globally, Alexander Dennis is the largest manufacturer of double-deck buses interna- tionally, with facilities in the USA, Canada, Mex- Dump ico, Hong Kong, Singapore, New Zealand, Malaysia, Germany and the UK. Designed to meet the requirements of the North American market, and with various interior speci- LEGAL! fications, the Enviro500 is the world’s best-selling 3-axle double deck bus, and forms the backbone of many North American cities’ fleets including Seat- tle, Las Vegas, San Francisco, Toronto, Vancouver and Ottawa. WASHROOM WASTE DISPOSAL UNIT Available at 13’6” height, or at 12’10” height for the SuperLo express commuter variant (with in- Installs directly into your tegral luggage space), the Enviro500 offers high ca- existing sewer system! pacity and comfort for transit and interurban journeys. With stunning street presence, they oc- cupy the same footprint as a conventional single deck bus, but are capable of carrying up to 100 pas- avatory dump hopper is assembled and ready sengers and, due to their low heights, operate with to install in your existing sewer system. Its Washroom ease across the USA and Canada. cover plate is easily rolled back with the waste is With over 18,000 Enviro200 single deck buses L delivered across the globe, the Alexander Dennis remover tool. Each of your service lanes can easily be removed range of 30’ and 35’ Enviro200s has transformed equipped with this time-saving unit, which has been the urban transit across North America, the UK, Hong quickly, Kong, Singapore, Malaysia and New Zealand. industry standard for over thirty years. All major credit easily and Fuel efficient and maneuverable, the Enviro200 cards accepted. safely single deck bus is perfect for feeder and urban Call 1-866-LAV-DUMP or email routes, with low-floor accessibility and a premium interior for an enhanced passenger experience. [email protected] for additional information. Low-floor and easy to access, all Alexander Dennis vehicles are constructed on a steel chassis with a lightweight aluminum body, making them fuel efficient with industry-leading reliability, lowest cost of ownership and best-in-class after- market support. They meet all North American HUDSON RIVER CORPORATION legislation including FMVSS, ADA and Buy Call toll free: 1-866-LAV-DUMP | Fax: 1-201-420-3322 America regulations, are Altoona-tested and are produced in one of Alexander Dennis’ North www.lavdump.com American manufacturing hubs. 18

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of safety floors, Altro’s transport floors have been AMAYA-ASTRON SEATING pockets and USB/110V outlets. Amaya-Astron also satisfying the diverse needs of the transportation in- offers luxury-seating options as the 2+1 seats. dustry for decades in both bus and rail applications. For sales and service inquiries in the United Put passenger safety first with Altro’s unique com- States and Canada, contact George Farrell, email: bination of aluminum oxide, silicon carbide and [email protected]; or Bob Greene, email: quartz aggregate. [email protected]. 18

American Cooling Technology, Inc. (ACT) 715 Willow Springs Ln. York, PA 17406 USA 877-228-4247 SEE AD ON PAGE 33 Website: www.actusa.us.com Pirules 16E, Complejo Industrial Cuamatla Products: American Cooling Technology (ACT) Cuautitlan Izcalli, Estado de Mexico 54730 designs, tests and manufactures a complete line of MEXICO advanced bus air conditioning systems for all sizes +52(55)5881-2007 and makes of buses, including both conventional Website: www.amaya-astron.com.mx and hybrid drive buses. Products include split type Company Officers: Donovan Albarran, Export air conditioning systems as well as complete roof Sales Director; Rosario Arellano, Sales and Cus- mount air conditioning systems for all buses. ACT All products are lightweight, easy to install tomer Service also offers specification preparation assistance, and maintain, and have been developed specifi- Products: The Amaya-Astron Seating models: A- product testing, replacement air conditioning parts cally to meet the demands of moving vehicles. 220 and GT provide the latest in ergonomic tech- for most air conditioning brands, and on-site prod- Altro floors are engineered for the latest interna- nology and passenger safety, fulfilling the FMVSS uct training classes. 17 tional smoke, fire and toxicity regulations. Invest- and CMVSS standards for 3-point seatbelt seats and ing in an Altro product is an investment in a provide more legroom because of their thinner seat American Public Transportation Association complete system – a full range of accessories, in- back design, while maintaining comfort in the seat. (APTA) cluding adhesives, color coordinated weld rods Amaya-Astron Seating continues developing 1300 I St., NW, Suite 1200 East and sealants, nosings, trims and moldings are seats, which use the highest quality materials and Washington, DC 20005 USA available. Customers can also take advantage of the most innovative technological advances avail- 202-496-4800 Altro’s kit-cutting service to save time on instal- able today. These seats also have a large list of op- Website: www.apta.com lation and get their vehicles back into service tions to meet and exceed customers’ expectations Products: APTA members are public organizations quickly. Family owned and run since 1919, Altro and requirements. The most common of these are that are engaged in the areas of bus, paratransit, light is committed to providing customers with inno- automatic footrests, grab handles, airline style and rail, , subways, waterborne passenger vative products to serve their needs. 17 flip-up tray tables, cup holders, mesh magazine services, and high-speed rail. Members also include

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large and small companies that plan, design, construct, Apollo Video Technology and Spirit of Equess, ARBOC offers a solution finance, supply, and operate bus and rail services 24000-35th Ave., SE for any transportation needs. 18 worldwide. Government agencies, metropolitan plan- Bothell, WA 98021 USA ning organizations, state departments of transporta- 888-288-8721 _ATLANTIC DETROIT DIESEL-ALLISON_ tion, academic institutions, and trade publications are Website: www.apollovideotechnology.com also part of its membership. 16 Products: A manufacturer of mobile video surveil- lance and fleet management solutions for motor- Ametek, Inc. coaches, transit buses and school buses. 18 1100 Cassatt Rd. SEE AD ON PAGE 29 Berwyn, PA 19312 USA _____ARBOC SPECIALTY VEHICLES_____ 180 Route 175, 610-647-2121 P. O. Box 950 Email: [email protected] Lodi, NJ 07644 USA Website: www.ametek.com 201-489-5800 Products: Global manufacturer of electronic instru- Website: www.atlanticdda.com ments and electro-mechanical devices for the bus Products: Engaged in the sale and servicing of industry. 18 SEE AD ON PAGE 16 diesel and alternative fuel engines, transmissions 51165 Greenfield Pkwy. and related components, parts and accessories, for Anderson Insurance Middlebury, IN 46540 USA equipment serving various on- and off-highway TIB-Transportation Insurance Brokers 574-825-1720 markets. 08 799 Roosevelt Rd., Bldg. 6, Suite 220 Website: www.ARBOCsv.com Glen Ellyn, IL 60137 USA Products: ARBOC Specialty Vehicles is North Awash (Ecowash) Systems Corp. 630-348-3380 America’s low-floor, body-on-chassis (“cut- 19 Community Ave, Unit 2 Website: www.tibinsurance.com away”) bus leader serving transit, paratransit, and Stoney Creek, ON L8E 2X9 CANADA Products: Insurance brokerage services for the bus shuttle applications. With more than 2,500 buses 800-265-7405 industry. 16 in service, ARBOC leads the low-floor cutaway Website: www.awashsystems.com bus market, providing unsurpassed passenger ac- Products: Awash Systems Corp. manufactures the AngelTrax cessibility, safety and comfort over traditional Tower Wash system for buses, motorcoaches and 119 S. Woodburn Dr., Dothan, AL 36305 USA high-floor cutaway vehicles. In addition to the all sizes of fleet vehicles. The company has serv- 800-673-1788 body-on-chassis product offerings, ARBOC also ices and parts for all its machines since 1991. 16 Website: www.angeltrax.com offers low-floor medium-duty buses for transit Products: AngelTrax provides in-vehicle video and shuttle applications. BAE Systems surveillance solutions, including Vulcan™ Se- With the full ADA-compliant product line con- 1098 Clark St. ries DVRs, cameras and patented mapping tech- sisting of the Spirit of Mobility, Spirit of Free- Endicott, NY 13760 USA nology. 17 dom, Spirit of Independence, Spirit of Liberty, 607-770-2083

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Website: www.hybridrive.com 770-718-2900 Email: [email protected] Products: Electric bus, zero-emission and near Email: [email protected] Website: www.budgettruckandauto.com zero-emission transportation solutions, including Website: www.bitzerus.com Products: Budget Truck and Auto is an established hybrid-electric options. Also available are electric Company Officers: Matthew Lish, Natalie Van Dyke one-stop shop, guaranteed to satisfy fleet repair accessories for diesel and CNG powertrains, as well needs. With over 40 years of experience, Budget as parallel-hybrid options for motorcoaches. 18 Truck and Auto is a premiere full-service collision center in the Midwest. Recommended by leading Bauer’s Certified Pre-Owned insurance companies for quality work and cus- Pier 50, San Francisco, CA 94158 USA tomer service, Budget Truck and Auto can take 415-595-8164 care of collision repair, fabrication, frame straight- Website: www.bauerscertifiedpre-owned.com ening, vinyl graphics, and custom paint needs. Products: Motorcoaches, limousines and other lux- Products: BITZER produces bus/coach air condi- Technicians are trained and certified by the indus- ury vehicles. 16 tioning compressors. BITZER’s product range cov- try’s leading manufacturers, including Prevost, ers all compressor technologies, from reciprocating Motor Coach Industries and many more. Services Bendix Commercial Vehicle Systems LLC to scroll and screw compressors. BITZER bus air include: custom paint, fabrication, fiberglass, lifts, 901 St. conditioning compressors are designed specifically vinyl graphics, collision repair, frame straighten- Elyria, OH 44035 USA to excel within the harsh environment of today’s en- ing, certified welding, boats, buses, motorcoaches, 440-329-9000 gine compartments. BITZER’s bus air conditioning and free loaner cars. 18 Toll-Free: 1-800-AIR-BRAKE compressors offer capacity to cool coaches, school Products: North American leader in integrated buses, transit buses, including larger articulated and ______BYD MOTORS______commercial vehicle active safety, air management, double-decker buses. 18 and braking system technologies. 18 Bode North America, Inc. Bendix Spicer Foundation Brake LLC 660 John Dodd Rd. 901 Cleveland St. Spartanburg, SC 29303 USA Elyria, OH 44035 USA 864-578-9683 440-329-9709 Website: www.bodenorthamerica.com Toll-Free: 866-610-9709 Products: Made in the USA, Bode designs and de- Products: Develops and produces the full lineup of livers entry systems for trains and buses. Energy ef- SEE AD ON PAGE 7 Bendix actuation solutions plus foundation drum ficient electric CADS door for transit buses is easy 1800 S. Figueroa St. and air disc brakes. 18 to install, low maintenance, and low power con- Los Angeles, CA 90015 USA sumption. The CADS is integrated in the rotating 800-BYD-AUTO (293-2886) Bergen Auto Upholstery Co., Inc. column, saving space, adjusts itself and opens and Email: [email protected] 375 North St., Secaucus, NJ 07094 USA closes evenly. 15 Website: www.byd.com 201-457-9100 Products: BYD Company Ltd., is a leading high- Email: [email protected] BRC Group, The tech multinational company based in Shenzhen, Website: www.bergenseat.com 6061 - 90 Avenue SE China. Since its establishment in 1995, BYD has Products: Seat replacement and complete interior Calgary, AB T2C 4Z6 CANADA developed expertise in rechargeable batteries, be- refurbishing, including seat covers, ceilings, side- 403-243-7400 coming an advocate of sustainable development. It walls, lav area, under racks, dash, and entrance Email: [email protected] has expanded its renewable energy solutions glob- door. Bergen offers a complete cleaning service, Website: www.brcgroup.ca ally with operations in over 50 countries and re- seat cover shampooing, seat frame cleaning, clean- Products: Collision repair, refurbishment, fire gions. After 23 years in development, BYD has ing of sidewalls and A/C ducts, and shampooing of restoration and mechanical services. Located in created a Zero Emissions Energy Ecosystem – af- any carpeted surface. Bergen road crew is available Calgary, AB, and Las Vegas, NV. 18 fordable solar power generation, reliable energy to install on location. 14 storage, cutting-edge electrified transportation and Bridgestone Americas Tire Operations, LLC a state-of-the-art monorail. 18 ___BITIMEC INTERNATIONAL, INC._____ 535 Marriott Dr., 8th Floor Nashville, TN 37214 USA C.E. Niehoff & Co. 330-697-4497 2021 Lee St. Website: Evanston, IL 60202 USA www.bridgestonefirestonemileagesales.com 847-866-6030 Products: Provides lease, sales and service of light Email: [email protected] truck, commercial and specially-designed mileage SEE AD ON PAGE 19 Website: www.ceniehoff.com tires, retreads, wheels and tire service equipment. 15 Putnam Ave., #290 Products: Heavy-duty brushless alternators. 18 Greenwich, CT 06830 USA 15 203-637-1900 ______CAMIRA GROUP______Website: www.wash-bots.com BUDGET TRUCK AND AUTO BODY, INC. Products: Bus washing for the 21st century. State- of-the-art single-brush machines feature: all-stain- less-steel frames; brush-only inclination; electric, battery or diesel power; double controls, to work in two directions; totally self-contained; low mainte- 2476 Waldorf Ct. NW nance; and soap, wash and rinse a full-size coach Grand Rapids, MI 49544 USA in approximately 6-8 minutes. 18 616-288-0655 Email: [email protected] Website: www.camirafabrics.com ______BITZER US, INC.______2027 W. Avalon Rd. Products: A global textile manufacturer, Camira SEE AD ON PAGE 31 Janesville, WI 53546 USA offers total fabric solutions for passenger transport 4080 Enterprise Way 608-756-0861 interiors. Known for its traditional plush wool fab- Flowery Branch, GA 30024 USA Toll Free: 800-524-6113 rics, Camira’s manufacturing expertise also covers Page 40 BUSLINE July/August 2018 busline0718.FINAL.qxp_Layout 1 6/19/18 9:44 AM Page 41

lighter weight pile fabrics with added design and Canadian Urban Transit Association (CUTA) Email: [email protected], texture, contemporary flat weave fabrics for seating, 55 York St., No. 1401 [email protected] vinyls, leathers and a wide range of ancillary interior Toronto, ON M5J 1R7 CANADA Website: www.cbmcompany.com trim fabrics for other surfaces within motorcoaches. 416-365-9800 Products: Spare parts for motorcoaches, buses and Transportation fabric collections include Aura, Aura Website: www.cutaactu.ca trams. 17 Twist, Fusion, Orient, Vigor, Vita and Rhino. Added Products: CUTA is a member-based association fabric protection comes from Defender, Camira’s that supports public transit as the core of integrated CH Bus Sales, LLC/Temsa USA triple , long-lasting fabric treatment which has mobility across Canada. 16 1645 Lyndale Ave., North, Suite 102 an invisible protective shield making fabrics ani- Faribault, MN 55021 USA bacterial, anti-fungal and anti-stain. Carlyle Compressor 507-331-7911 As well as an extensive portfolio of stocked 6304 Thompson Rd., Syracuse, NY 13221 USA Website: www.chbussales.com ranges for motorcoach interiors, Camira has an in- 315-432-3096 Products: Exclusive distributor of Temsa motor- house design team that can develop custom designs, Email: [email protected] coaches in North America, offering the TS30, adding personality and flair to any vehicle interior. Website: www.carlylecompressor.com TS35E, and TS45 Temsa products. Temsa uses high Camira’s designers work in close partnership with Products: Carlyle 05G and 05K open-drive com- quality production standards stressing customer sat- professional design houses and operators to create pressors are designed for air conditioning and re- isfaction. The Temsa TS30 and TS35E coaches are the most appropriate fabric solutions, not only in frigeration applications. The compressor is fully integral mid-size coaches that provide the terms of color and appearance, but also in meeting approved to operate with R-134a and R-4-4A re- same comfort ride and drive as a full-size coach but specific technical requirements, most notably flam- frigerants. 15 are more appropriate for smaller groups. The TS45 mability performance. All fabrics are designed with full-sized coach, meanwhile, has top safety features passengers in mind. Comfort and safety is para- ______CBM NA______as standard options. All of the U.S. Temsa coaches mount, and working with operators to develop a are constructed from stainless steel for extra dura- new fabric ensures the fabric meets their require- bility and safety, and are tested to ensure the highest ments and also the needs of the customer. standards. 17 Whether a stocked range or custom-made, Camira’s transport fabrics are designed to coordi- Champion Bus Inc. nate with a wide range of other options including 331 Graham Rd. leather and vinyl, as well as trim options for piping, Imlay City, MI 48444 USA headrests, wall side and ceiling finishes, and cur- 800-776-4943 taining to provide flexible options for combination Email: [email protected] seats, using more than one material type. SEE AD ON PAGE 45 Website: www.championbus.com Camira is represented by Wagner & Associates 8477 Chemin Dalton Products: Champion Bus, Inc., a subsidiary of (phone: 919-552-4466); and Trans portation Prod- Ville Mont Royal, QC H4T 1V5 CANADA REV Group, manufactures small- and medium- ucts Sales and Service (phone: 724-640-8826). 18 877-332-3163 sized commercial buses for public transit, paratran-

Let Kelderman’s superior Air Ride Suspension Systems transform a rough ride into tranquil travel. Kelderman o ers a 2 stage air ride for shuttle buses, party buses, paratransits, church buses, RV’s and much more.

Check out our videosvideos onon YouTubeYouTube at:at: keldermantvkeldermantv Contact: Rich LudvigsenLudvigsen atat 641-660-5432641-660-5432 oror [email protected]@kelderman.com www.kelderman.com

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sit, parking, airport, hotel/resort, assisted living, capabilities in action with a comparative testing video designing and selling safe and reliable buses around group tour, church and university markets. 16 of completed bus seats exposed to flame. This video the world. 18 is also available in DVD format for an educational Chassijet USA tool demonstrating the danger of how fire may impact ______CLEAN SEAL, INC. ______19431 Business Center Dr., #17 bus interiors. CR SAFGUARD XL can easily be Northridge, CA 91324 USA added to new vehicle seating specifications. 18 818-349-3926 Email: [email protected] ______CHTC BUS GROUP ______Website: www.chassijetusa.com Products: Automatic undercarriage chassis washer. 18

Chestnut Ridge Foam, Inc. 403 Warehouse Dr. SEE AD ON PAGE 12 Blairsville, PA 15650 USA 20900 West Ireland Rd., P.O. Box 2919 800-234-2734 x264 South Bend, IN 46680-2919 USA Email: [email protected] 800-366-3682, 574-299-1888 Website: ww.crfoam.com SEE AD ON PAGE 9 Website: www.CleanSeal.com Company Officers: Anthony Tomasello, Surface 15780 El Prado Rd. Products: Since 1978, Clean Seal, Inc. has pro- Transportation Sales Manager Chino, CA 91780 USA vided superior service to diverse industries. Its sales Products: SAFGUARD XL fire-resistant seat cush- 800-216-6788 personnel and in-house staff have many years of ex- ioning complies with F.T.A. fire safety criteria. SAF- Email: [email protected] perience to help guide customers from the start of GUARD XL eliminates the profuse burning and Website: www.chtcbusgroup.com their projects to the application of the product se- known fire hazards associated with FMVSS 302 Products: Founded in 1998, CHTC Corp. has mul- lected. Strict adherence to quality assurance proce- cushioning, if exposed to open flame ignition sources. tiple worldwide operations, with the CHTC Bus dures and ISO 9001:2015 certification assures that Provides the fire performance needed in today’s en- Group being a major subsidiary. The company em- customers will receive products that meet their re- vironment. The use of F.T.A. fire performance criteria ploys more than 50,000 people, and operates 22 quirements. Clean Seal’s extensive product line includes helps avoid the potential for individual and transit au- subsidiaries in 20 countries. stock extruded rubber seals, custom extruded rub- thority liability. This fire-resistant cushioning is avail- The CHTC Bus Group has developed an inte- ber seals, grip seals, trim seals, trim moldings, au- able to all seating manufacturers for O.E.M. vehicles. grated approach to bus design, research and devel- tomotive hoses, EHPA hose protection parts, SAFGUARD XL represents major advancements in opment, and manufacturing of luxury motorcoaches. extruded plastic parts, EMI shielding, and custom seat cushioning durability and comfort. Manufacturing is done out of a state-of-the-art 2 mil- lion-square-foot factory in Nanchung, in southeast- manufactured metal springs. In addition, it has a va- Visit www.crfoam.com to view the fire performance ern China. Great pride is taken with the company in riety of secondary operations to make the applica-

THE DIAMOND FAMILY

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tion of any part easier. Such examples of this are: Email: [email protected] Website: www.creativebussales.com die cutting, cutting and notching, cut to length and Website: www.completecoach.com Products: Transit, para-transit, executive coach, splicing (hot and cold). Contact Clean Seal’s cus- Products: Remanufactured transit buses, parts for wheelchair vans and buses, shuttle and tour buses, tomer service department for more information. 18 transit buses, repowers, electric transit bus conver- trolleys and limo buses. 17 sions, collision and fire repair, modifications and CMI Enterprises ADA upgrades. 17 Curved Glass Distributors 13145 NW 45th Ave. 72 Chapel St. , FL 33054 USA Continental Corporation Derby, CT 06418 USA 574-226-2977 6755 Snowdrift Rd. 800-243-6546 Website: www.cmi-enterprises.com Allentown, PA 18106 USA Email: [email protected] Products: Bus/coach upholstery, fabric. 14 610-289-0488 Website: www.curvedglassdist.com Email: [email protected] Products: Coach, transit and school bus wind- Collins Bus Website: www.trucks.vdo-instruments.com shields, auto and glass. Products include 415 W. 6th St. Products: The Commercial Vehicles & After - tempered, annealed and special order glass. 18 South Hutchinson, KS 67505 USA market business unit of Continental is a global sup- 620-662-9000 plier of systems and components to automobile, CzechMate Lumber Corp. Website: www.collinsbuscorp.com truck and bus manufacturers. Continental develops P.O. Box 3352 Products: Collins Bus Corporation, a subsidiary of and produces products that make transportation Mooresville, NC 28117 USA REV Group, Inc. (REV), manufactures Type A safer, cleaner and more fuel-efficient. 16 704-660-9194 school bus and multi-function school activity bus Email: [email protected] (MFSAB) models in South Hutchinson, KS. 16 Community Transportation Association of Company Officers: Julie M. MoDrak, President America (CTAA) Products: Laminated flooring (PlyMetal, Delignit __ COMPLETE COACH WORKS __ 1341 G St., NW, 10th Floor Fire-Retardant), interior plywood-core panels with Washington, DC 20005 USA Micarta/Formica/WilsonArt laminate faces. 18 800-891-0590 Website: www.ctaa.org Daimler Trucks North America Products: National, nonprofit membership associ- 4555 N. Channel Ave. ation advocating for mobility for all Americans. 16 Portland, OR 97217 USA 800-385-4357 Creative Bus Sales Website: www.daimler-trucksnorthamerica.com SEE AD ON PAGE 15 14740 Ramona Ave. Products: Manufactures, sells and services commer- 1863 Service Ct. Chino, CA 91710 USA cial vehicles under the Freightliner, Western Star, De- Riverside, CA 92507 USA 800-326-2877 troit and Thomas Built Buses nameplates. Daimler 951-684-9585 Email: [email protected] Trucks North America is a Daimler company. 17

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______DAVEY COACH SALES______services to support bus or van transportation needs, integrated performance and efficiency. In addition including basic bus graphics, bus wraps, vehicle to advanced safety systems and telematics, the De- wraps, bus parts for sale, bus service, bus DOT in- troit™ product portfolio offers increased power spections, bus rental, and accessories. with the robust 505 HP DD13®, the 350 HP If customers need a bus ski rack, a bus bike rack, DD8™, and the 230 HP DD5™. bus electronics, a bus tow hitch, bus refurbishing, For maximum uptime and productivity, Detroit™ bus conversions, or just about anything to cus- Connect Virtual Technician remote diagnostic ℠ tomize a bus, Davey Coach has it covered. 18 service comes standard on all Detroit engines. When you demand it all, Demand Detroit. 18 De Leo Transportation Fabrics SEE AD ON PAGE 68 53 Dwight Pl., Fairfield, NJ 07004 USA Diamond Coach 7182 Reynolds Dr. 973-439-6801 2300 West 4th St., Oswego, KS 67356 USA Sedalia, CO 80135 USA Email: [email protected] 800-442-4645 800-873-1856 Website: www.deleotf.com Website: www.diamondcoach.com Email: [email protected] Products: De Leo Transportation Fabrics offers Products: Diamond Coach bus models vary in de- Website: www.daveycoach.com velvets for bus, motorcoach and light rail fabrics to sign and size, accommodating 14 to 32 passengers, Products: For over 20 years, Davey Coach has public and private transportation industries. Part- with lift and wheelchair options. 17 worked to provide new and used buses for sale and nered with Epengle, a European transportation fab- service for customers and bus industries across the ric manufacturer, the combined companies have USA, whether a customer operates a single retire- over 100 years of experience. De Leo offers poly- ___DIAMOND MANUFACTURING INC.___ ment shuttle or an entire bus fleet. Davey Coach of- ester, acrylic and wool blends. 15 fers national buses for sale, with a strong presence in Midwest U.S. bus sales. ______DETROIT DIESEL CORP.______Located in the south Metro Denver area, Davey Coach is one of the largest fully-integrated shuttle bus dealerships in the region. It offers a huge inven- tory of new and used buses for sale and lease. SEE AD ON PAGE 42 Davey Coach’s selection of shuttle buses for sale is 2330 Burlington St. stocked with hundreds of options to suit any indus- 13400 W. Outer Dr. N. Kansas City, MO 64116 USA try, such as church buses, airport shuttles, limousine Detroit, MI 48239 USA 816-421-8363 buses, childcare and assisted living transportation, Website: www.demanddetroit.com Email: [email protected] and much more. Whatever the need, Davey Coach Products: Detroit is an industry-leading original Website: www.diamondmfg.com has the right shuttle for sale. equipment manufacturer of state-of-the-art engines, Company Officers: Todd and Pam Cull Davey Coach offers a wide array of products and axles and transmissions specifically designed for Products: Diamond Manufacturing offers a line of

HD Brushless Alternators TRANSPORTATION designed for Transit and INSURANCE Motor Coach Buses SINCE 1952 AVAILABLE MODELS: 24Volts from 200 to 600 Amps Negative or Insulated SERVICE INSURANCE AGENCY, LLC #ATAWBA,ANEs2ICHMOND 6!

Series 400 s#HARTERs4RANSITs3CHOOLs,IMO Series 180-T1 s!UTO,IABILITYs0HYSICAL$AMAGE Series 180 s7ORKERS#OMPENSATION The DelStar Series alternators are an integral charging system of an innovative air cooled brushless s%ASY0AYMENT0LANS design. The compact, heavy duty construction, provides the increased service life expected to match the longer maintenance intervals of today’s engines, ,OCAL   while providing a performance level without parallel. 4OLL&REE   &!8   % -AILTOBRYAN SERVICEINSCOM Setting the Standard Tim O’Bryan CANADA & EXPORT SALES %XT Dixie Electric Ltd. Tel: 905-879-0533 517 Basaltic Road Fax: 905-879-0532 Concord, ON Toll Free: 800-461-5799 Visit our web site: Canada L4K 4W8 E-mail: [email protected] serviceins.com www.delstar-hd.com

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fare collection equipment to the transit industry. It for applications such as entrance and rear doors, 906-789-7497 supplies traditional, manual fare boxes, donation baggage, battery, and compartment doors. Email: [email protected] boxes and a fare box with a remote fare dump option. Eberhard produces thousands of different prod- Website: www.emp-corp.com Diamond’s traditional fare boxes are the round ucts, but it also has a full engineering staff that is Products: EMP is a leader in advanced thermal units (Models H, E-5, D), which are designed to ac- available to assist in the design of custom products and oil management technology. It has produced cept coins, tokens and tickets; and, rectangular units or systems for customer-specific applications. the Mini-Hybrid® system and other advanced (Models RV, SV, XV, NV), which are designed to ac- Eberhard also specializes in various levels of components since 2006. The Mini-Hybrid system cept dollar bills, coins, tokens, tickets, passes and fabrication and assembly utilizing materials such as eliminates engine overheating, particularly in similar fare media. Donation boxes come in three steel, composites, malleable, ductile and die cast- harsh start-stop conditions. Other benefits to this sizes to fit most applications. These units can be ing. 18 system include reduced emissions, improved fuel mounted in a variety of ways: on the modesty panel economy, and more power delivered to the or stanchion pole in either a vertical or horizontal po- Eberspaecher Climate Control Systems wheels. EMP’s team of engineers has also created sition. Models F-1 and F-24 remote dump fare boxes 6099A Vipond Dr. aftermarket systems compatible with a variety of can be mounted away from the driver with a push Mississauga, ON L5T 2B2 CANADA manufacturers, as well as powerful alternators to button dump feature. These models can be paired 800-387-4800 accommodate the unique power needs for the with smart card readers. 18 Email: [email protected] transit bus industry. Website: www.eberspaecher-na.com Based in Escanaba, MI, EMP’s products are ______DIXIE ELECTRIC LTD.______Products: Fuel operated heaters and Sutrak air con- used globally by major diesel engine OEMs and ditioning systems. Eberspaecher provides customers hydraulics manufacturers. Some of those other a “best in class product support” package, including products include brushless DC electric oil pumps, in-field service representatives, on-site and web- water pumps and fans. In addition to its top-of- based training, call center for technical support and a the-line thermal management products, EMP also number of service dealers in North America. 15 provides world-class machining, assembly and other manufacturing and engineering services. ElDorado For the transit bus industry, however, increased 1655 Wall St., Salina, KS 67401 USA uptime and reduced maintenance with EMP’s SEE AD ON PAGE 44 800-850-1287 Mini-Hybrid are just a few more reasons why it 517 Basaltic Rd. Website: www.enconline.com is a favorite among its competition. 18 Concord, ON L4K 4W8 CANADA Products: ElDorado, a subsidiary of REV Group, 905-879-0533 manufactures light- and medium-duty commercial ______ENERDEL______Website: www.dixie-electric.com buses for public transit, paratransit, airport, parking, Products: Dixie Electric provides DelStar product hotel/resort, group tour, assisted living, church and line of brushless heavy-duty alternators designed for university transportation markets. 16 motorcoach bus, shuttle bus and transit bus. The DelStar series is an integral charging system of a ______EMP______brushless design. The compact, heavy-duty con- SEE AD ON PAGE 18 struction provides increased service life expected to 8740 Hague Rd., Bldg. 7 match the longer maintenance intervals of today’s Indianapolis, IN 46256 USA engines, while providing a high performance. 15 317-703-1800 Email: [email protected] EBERHARD MANUFACTURING Website: www.enerdel.com ______COMPANY______Products: Since being founded in 2004, EnerDel’s 2701 North 30th St. world-class engineers have worked to perfect the Escanaba, MI 49829 USA prismatic cell design and modular stacking archi-

TM

21944 Drake Rd. Strongsville, OH 44149 USA 800-334-6706 Website: www.eberhard.com Products: Eberhard Manufacturing Company, a di- vision of The Eastern Company, has been serving various industries within the transportation and in- dustrial markets for over 140 years. Eberhard ships products from its factories in Strongsville, OH; Tillsonburg, Ontario, Canada; Lerma, Mexico; and Shanghai, China. Today, Eberhard is a leading manufacturer of industrial, vehicular, and specialty hardware and access systems, with a strong quality system based on its ISO9001 certification. Eberhard offers a complete line of products such as: electric and manual door controls, compression latches, key cylinders, quarter turns, access handles, hinges, custom rods, yokes, door holdbacks, steps, gas springs, latching systems, folding t-handles and paddle latches—all available in a variety of finishes

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tecture, offering customers a wide range of services EverBank Commercial Finance, Inc. to support the complete life of their battery prod- 5 River Rd., #315, Wilton, CT 06897 USA ucts. EnerDel is headquartered in Indianapolis, IN, 203-761-1414 with manufacturing in Korea and Indianapolis. En- Website: www.everbankcommercialfinance.com erDel was the first in the U.S. to mount a commer- Products: Financial services and leasing. 14 cial-scale production of large-format, lithium-ion Website: www.enseicom.com battery packs. Products: Founded in 1982, Enseicom manufac- _____FOGMAKER NORTH AMERICA____ EnerDel’s Vigor+ battery packs are designed to tures street furniture, billboards, advertising meet challenging power and energy requirements of structures and signage in North America. Staffed modern hybrid and electric transportation applica- with a full in-house graphic and technical design tions. Vigor+ packs offer versatility across diverse team overseen by civil and structural engineers, industries including automotive, heavy-duty bus and Enseicom constantly designs and develops prod- truck, industrial equipment, trolley buses, trams, and ucts with superior quality, durability and service- agricultural machines offering long life, outstanding ability, all the while maintaining state-of-the-art 150 Gordon Dr. warranty and a product that meets Buy America re- designs. Exton, PA 19341 USA quirements. EnerDel is able to deliver lithium-ion It manufactures a wide array of products which 866-312-6820 battery solutions to foster customer success. 18 include: bus shelters, shelters, park- Website: ing booths, benches, newspaper boxes, waste www.usscgroup.com/fogmaker-fire-suppression/ _____ENGHOUSE TRANSPORTATION____ containers, bike racks, billboards, street level ad- Products: Fogmaker North America fire suppres- 80 Tiverton Ct., Suite 800 vertising columns, interior signage, and outdoor sion technology has become a market leader for Markham, ON L3R 0G4 CANADA signage. With over 100,000 square feet of com- transit and coach bus fire protection. Fogmaker 905-946-3200 bined manufacturing and storage facilities, En- provides superior protection to conventional fire seicom is equipped to handle projects of any size suppression systems. It is environmentally across North America and the Caribbean. 18 friendly and utilizes water mist technology (no Hazmat). It is safe and non-toxic. The system pro- ______EURAMTEC CORPORATION______vides a longer duration discharge than dry powder systems and requires no electrical power for pro- tection. The system is designed to rapidly reduce Email: [email protected] the heat from a fire in seconds. With a network of Website: www.enghousetransportation.com dealers and distributors in the U.S. and Canada, Products: With over 30 years experience, Eng- Fogmaker North America patented technology is house Transportation offers a suite of software so- rapidly becoming the approved system of choice. lutions that serve the public and private 18 transportation markets. This includes: Sched21- 29650 Grand River Ave., Fixed Route Scheduling, BusLine-Fixed Route Farmington Hills, MI 48336 USA Forest River Bus IVR, HandyLine-Paratransit IVR, TeleDriver- 248-473-8660 Website: www.forestriverinc.com Work force Mana ge ment, CrewLine-Operator IVR, Email: [email protected] Products: A wide variety of bus options for the FareLine-Fare IVR, CoachWorks-Mot orcoach Man- Website: www.euramtec.com transportation marketplace. 18 agement, and Tour Manager-Tour Man agement. 16 Products: For over 30 years, Euramtec has pro- vided European-styled accessories for transit Freedman Seating ______ENSEICOM, INC.______buses and coaches. At the cutting edge of technol- 4545 W. Augusta Blvd. 225 Norman ogy, it’s prepared to meet all interior accessory , IL 60651 USA Montreal, QC H8R 1A3 CANADA needs. Accessories include air diffusers, interior 773-524-2440 514-486-2626 lighting, seating accessories, stop request systems Website: www.freedmanseating.com Email: [email protected] and more. 16 Products: A supplier of passenger and driver seats for buses and motorcoaches. 18

FREIGHTLINER CUSTOM ______CHASSIS CORPORATION______

SEE AD ON PAGE 3 552 Hyatt St., Gaffney, SC 29341 USA 864-487-1700 Website: www.freightlinerchassis.com Products: By working directly with OEM part- ners, FCCC crafts purpose-engineered commercial buses with performance and reliability in mind. 16

______GERFLOR______595 Supreme Dr. Bensenville, IL 60106 USA 877-437-3567 Website: www.gerflortransport.com Products: Tarabus by Gerflor is a world leading non-slip transit flooring, dedicated to bus and coach applications. At Busworld 2017, Gerflor

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launched its new Tarabus Design, a line of digi- 574-264-7060 ______HUDSON RIVER CORP.______tally-printed flooring. This world first in person- Email: [email protected] alized transport flooring gives customers the Website: www.hartplastics.com possibility to design their own flooring. With this Products: Thermoformed components, dashes, vi- new technology, Gerflor will provide totally be- sors, A-pillars, B-pillars, seat backs, door, floor and SEE AD ON PAGE 37 spoke designs, adding value to its customers window trims, and switch housings. 18 551 Observer Hwy., #15N brand, while making the vehicles more attractive. Hoboken, NJ 07030 USA ______HENDRICKSON BUS______201-420-3311 Email: [email protected] Website: www.lavdump.com Products: Lavatory dump hopper for contractor in- stallation at customer garage to facilitate emptying the bus restroom holding tank. See detail drawings 800 S. Frontage Rd. at company website. 17 Woodridge, IL 60517 USA The Tarabus Design range offers an infinite 630-910-2800 iDrive, Inc. number of possibilities for designers looking for Email: [email protected] 249 N. Turnpike Rd. a new approach to the interior design of buses, or Website: www.hendrickson-intl.com Santa Barbara, CA 93111-1928 USA searching for ways to enhance the passenger ex- Products: Hendrickson is a leading manufacturer 805-308-6094 perience. The new product is available with all the and supplier of premium bus chassis components Website: www.idriveglobal.com well-known services developed to improve the to global bus markets. Its legacy embodies over 100 Products: In-vehicle camera systems for motor- manufacturers’ working environment. Services in- years as the leading innovator and manufacturer of coach fleets. iDrive provides multiple solutions clude the self-adhesive solution, where the floor- suspension systems and components for the global like video event recorders, continuous recording ing is delivered with an acrylic adhesive and transportation industry. Utilizing world-class de- surveillance, fleet management software and/or protective layer on the back of the flooring, as sign, testing and validation capabilities, Hendrick- live GPS tracking all with one system to better well as, pre-cut and pre-welded kits. 18 son provides robust solutions that feature the ride manage fleets. 17 quality, vehicle handling and stability required for Gillig LLC bus applications around the world. Products in- INA Bus Sales 451 Discovery Dr. clude: air suspensions, steer axles, steel leaf springs, 4490 Business Center Way Livermore, CA 94551 USA bumpers, brakes and wheel-ends. 18 Las Vegas, NV 89118 USA 510-264-5000 702-431-0707 Products: A wide variety of buses, including ___HOMETOWN MANUFACTURING___ Website: www.inabussales.com Gillig’s new 40-foot battery electric bus model. 18 Products: INA Bus Sales is the exclusive U.S. dis- tributor for the Irizar i6 56 passenger, 45-foot mo- Glaval Bus, Div. of Forest River, Inc. torcoach, along with all parts and services dedicated 914 CR #1 N, Elkhart, IN 46514 USA to pride of ownership. 18 800-445-2825 Website: www.glavalbus.com Indbus NA LLC Products: Offering safety, quality and after-market 4802 W. Colonial Dr., Orlando, FL 32808 USA service. Glaval has been a longtime participant in 800-330-1175 providing paratransit and senior friendly vehicles. Email: [email protected] Options include ADA-compliant equipment and Website: www.indbusna.com floor plans that seat up to 45 passengers. 10 Products: The Indbus Inovo offers an integrated SEE AD ON PAGE 11 body-on-chassis coach with an integrally welded Goshen Coach P.O. Box 185 stainless steel structure, a composite exterior, and full 25161 Leer Dr., Elkhart, IN 46514 USA Crandon, WI 54520 USA underbody luggage. It is built on a Freightliner S2 574-970-6300 715-301-0149 chassis, with a passenger capacity of up to 45 (42 Website: www.goshencoach.com Email: [email protected] with a lavatory), and it features European design. 16 Products: Goshen Coach is a manufacturer of Website: www.hometown-mfg.com small to mid-sized shuttle buses. 16 Company Officers: Kristina Pence-Dunow, CEO/ _INFANTI BUS & COACH UPHOLSTERY_ President; Joey Dunow, Chief Engineer; Dustin GRI Pumps Pence, COO; and Jessica Pence, Marketing 180 Hines Ave. Products: A family-owned and operated, DBE-cer- Bellville, OH 44813 USA tified manufacturing business. Hometown vehicles 419-886-3001 have been delivered to satisfied customers for the Email: [email protected] past three decades. They are “American-Made” SEE AD ON PAGE 23 Website: www.gripumps.com and custom-built by skilled craftsmen, to the spec- 1153 W. Elizabeth Ave. Products: Circulation pumps. 18 ifications of customers. The company can produce Linden, NJ 07036 USA a trolley or bus to accommodate all levels of trans- 877-874-8593 Hanover Displays Inc. portation, ranging from small private touring com- Email: 1601 Tonne Rd., Elk Grove Village, IL 60007 USA panies to major city transportation needs. Options [email protected] 773-334-9934 include front-engine, rear-engine, heavy-duty, Website: Website: www.hanoverdisplays.com straight-rail, low-floor, full electric and CNG. Ve- www.infantibusandcoachupholstery.com Products: Destination signs, on-board next stop hicles are produced on gas, diesel and alternative- Products: Bus and motorcoach upholstery products signs, bus stop signs, automatic voice announce- fuel chassis, ranging from 16 to 42 passenger and services. 17 ment systems and infotainment systems. 17 models, with every transit option and component available. Hometown is committed to continually InterMotive Vehicle Controls Hart Plastics improving the quality of its products to exceed 12840 Earhart Ave. 2907 Park Six Ct. customer expectations, and provide top customer Auburn, CA 95602 USA Elkhart, IN 46540 USA service for the life of each vehicle produced. 18 530-823-1048

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Email: [email protected] (world headquarters), Poland, France, the Nether- 574-206-4769 Website: www.intermotive.net lands, and Turkey. 17 Email: [email protected] Products: Idle reduction and vehicle safety prod- Website: www.lazzerini.us ucts include EcoStar, IdleLock and Idle Timer Con- Kirk’s Automotive, Inc. Products: Lazzerini was founded in 1967 as a man- troller. 18 9330 Roselawn, Detroit, MI 48204 USA ufacturer of a full line of passenger seats for motor- 800-321-5989, 313-933-7030 coaches, buses, minibuses, luxury transit seating, ISR Corporation Website: www.KirksAuto.com basic transit seats and specialty seats. Specialty 1502 Joh Ave., Suite #170 Products: Complete line of remanufactured air products are easily installable to meet the needs of Baltimore, MD 21227 USA conditioning motors and circulation pumps. Prod- people with disabilities, and for any type of seat 410-536-9989 x302 ucts include alternators, starters, pumps, hydraulics, movement, folding chair fold down seat back, and Email: [email protected], air conditioning motors and steering gears. 13 rotating base. 18 [email protected] Website: www.isrfleettrack.com Kismet Rubber Products Corp. ______LIQUIDSPRING LLC______Products: ISRFleetTrack® Transit Fleet Manage- 215 Industrial Blvd., Blue Ridge, GA 30513 USA ment System: real-time route and location tracking, 706-426-0400 hard braking and local speeding alerts, with options Email: [email protected] for ELD, passenger counting and more. 18 Website: www.kismetrubberproducts.com Products: Extruder of rubber, silicone, TPE and Irizar flexible vinyl. 17 Zumarraga bidea, 8. 20216 Ormaiztegi, Gipuzkoa SPAIN LANCER INSURANCE COMPANY (+34) 943 80 91 00 Email: [email protected] Website: www.irizar.com Products: Motorcoach manufacturer. 18 4899 East 400 South Lafayette, IN 47905 USA J&J Bus Sanitation Products 765-474-7816 P.O. Box 614 Email: [email protected] Crawford, GA 30630 USA Website: www.liquidspring.com 800-345-3303 Products: LiquidSpring provides a premier sus- Email: [email protected] SEE AD ON PAGE 26 pension for the transit industry. CLASS® (Com- Website: www.jjchem.com 370 West Park Ave., P.O. Box 9004 pressible Liquid Adaptive Suspension System), a Products: Sanitation equipment and supplies. 17 Long Beach, NY 11561 USA rear suspension for Ford, RAM, GM, International, 516-431-4441 and Freightliner chassis; is designed to improve ____KELDERMAN MANUFACTURING____ Email: [email protected] ride and handling for transit vehicles, while pro- Website: www.lancerinsurance.com viding increased operator and passenger comfort Company Officers: David P. Delaney, Jr., Presi- and safety. 18 dent; Timothy D. Delaney, Executive Senior Vice President; and Timothy H. Delaney, Senior Vice _____MARATHON BRAKE SYSTEMS_____ President Products: Since 1985, Lancer Insurance Com - pany has been a leading provider of commercial automobile, physical damage and general liability coverages to bus and motorcoach companies in all SEE AD ON PAGE 41 50 states and the District of Columbia. All Lancer 2686 IA-92 policyholders, regardless of fleet size, receive a SEE AD ON PAGE 22 Oskaloosa, IA 52577 USA wide array of traditional and electronic products 125 Old Mill Rd. 641-673-0468 and services to supplement their driver training, Cartersville, GA 30120 Email: [email protected] loss prevention and accident mitigation efforts. 18 800-223-5201 Website: www.kelderman.com Website: www.marathonbrake.com Products: Located in Oskaloosa, IA, Kelderman Lantal Textiles, Inc. Products: Marathon’s OE-approved KVT brake Manufacturing builds air suspension systems for 1300 Langenthal Dr., Rural Hall, NC 27045 USA linings and DiscStar Transit Premium air disc late model, 3/4 ton and larger vehicles. The com- 336-969-9551 pads are proven performers for transit and coach pany’s product offerings are designed to improve Website: www.lantaltextiles.com lines across the country. KVT and DiscStar are ride comfort and towing capabilities. Its product Products: Lantal designs, produces and distributes quiet, long life materials that are friendly to drums lineup ranges from stock height systems to fully ad- seat upholstery fabrics to the motorcoach, transit and rotors. justable air suspension lift kits. 18 and para-transit companies. Made in North Car- KVT Transit Brake Linings - OE Transit Ap- olina, all of its products meet the Buy America di- proved KVT is specifically formulated to handle the Kiel NA, LLC rective. Lantal offers custom seat upholstery. 16 high heat of multiple stopping of a city bus and the 2009 Middlebury St. heavy-duty demands of a motorcoach. KVT is an Elkhart, IN 46516 USA ______LAZZERINI CORPORATION______organic, non-asbestos brake lining that combines 574-293-3600 dependable stopping power and quiet operation Email: [email protected] with a long lining life. KVT is rated for 28,660 lb. Website: www.kielna.com axle loads. Products: Kiel NA, LLC is part of the interna- DiscStar Transit Premium Air Disc Pads - tional Kiel Group, a manufacturer of transit pas- Marathon now offers a high performance air disc senger seats for commercial vehicles and public pad, DiscStar Transit Premium (DSTP). Designed transportation, including seating solutions for specifically for air disc brakes, Marathon's DiscStar buses and motorcoaches. Kiel operates globally 1011 Herman St. disc pads were created to handle the extreme con- with production plants in the USA, Germany Elkhart, IN 46516 USA ditions of transit bus and coach applications. For-

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mulated using Marathon's service ceramic expert- 989-723-5241 800-496-4280 ise, DiscStar disc pads provide dependable stopping Website: www.midwestbus.com Email: [email protected] power, a long pad and rotor life, and noise reduc- Website: www.mobilitytrans.com tion. 17 Products: Commercial passenger and paratransit vehicle convertor. The company builds and sup- March Networks plies paratransit, hotel/airport shuttle, executive The Pinnacle Bldg., 500-3455 Peachtree Rd., NE transport and prisoner transport vans and small Atlanta, GA 30326 USA buses. 17 800-563-5564 Products: Remanufacturer of transit buses, sale Email: [email protected] Mohawk Lifts of aftermarket parts, sales and leasing of transit Website: www.marchnetworks.com P.O. Box 110, 65 Vrooman Ave. buses, and sale of Byk-Rak bike racks. Field serv- Products: Transit hybrid video recorders; mobile Amsterdam, NY 12010 USA ice projects and repower projects are also avail- IP video cameras; video management software with 800-833-2006 able. 16 wireless video downloading and CAD/AVL integra- Email: [email protected] tion. 17 Website: www.mohawklifts.com Mile-X Equipment, Inc. Products: Mohawk Lifts offers environmentally 801 North 2nd St. MGM Brakes safe, above ground lifts ranging from 7,000 to Coldwater, OH 45828 USA 8530 Cliff Cameron Dr., Charlotte, NC 28269 USA 240,000 pound capacities, including two post, 800-837-3818, 419-678-3818 704-547-7411 four post, mobile column and parallelogram lifts Email: [email protected] Email: [email protected] as well as many lift accessories. 18 Website: www.mile-x.com Website: www.mgmbrakes.com Products: Mile-X Equipment, Inc. has been Products: For over 50 years, MGM Brakes has Monochem (Worldwide Monochem) doing business since 1979. It’s a distributor for been providing air brake actuators to the commer- 1713 Hur Industrial Blvd. automotive, bus, and truck tools and equip- cial vehicle market, with the addition of MGM’s ad- Cedar Park, TX 78613 USA ment. The company offers lifts, vises, floor vanced Electronic Brake Monitoring Systems 512-267-5190 jacks, tire changers, jack stands, auto dollies, (e.STROKE) for drum and air disc brake applica- Website: www.worldwidemonochem.com grinders, motorcycle lifts, shop presses, metal tions. 14 Products: Chemicals for cleaning bus interiors, and woodworking tools, engine stands, wheel odor control, toilets; upholstery cleaning; and san- balancers, filter crushers, air compressors and ______MICRO BIRD COMMERCIAL ____ itation equipment and supplies. 14 diagnostic tools. There are over 5,200 items listed on the company website, with the capa- _____MOTOR COACH INDUSTRIES_____ bility of getting thousands more. 14

______MJM INNOVATIONS______SEE AD ON PAGE 34 3000 Girardin St. Drummondville, QC J2E 0A1 CANADA 855-628-6287 Email: [email protected] Website: www.mbcbus.com Products: Micro Bird Commercial designs and SEE AD ON PAGE 14 manufactures a complete line of buses for up to 6300 Blair Hill Ave., Suite 301 SEE AD ON PAGE 2 28 passengers. All Micro Bird Commercial Baltimore, MD 21209 USA 200 E. Oakton St. buses, which offer durability and comfort, are 410-664-0700 Des Plaines, IL 60018 USA also available with special needs options. A Email: [email protected] 866-MCI-COACH North American dealer network allows the com- Website: www.mjminnovations.com Email: [email protected] pany to offer parts and service support. 18 Products: MJM Innovations improves trans- Website: www.mcicoach.com portation programs using web software, mobile Company Officers: Ian Smart, President; Patrick Midway Specialty Vehicles, LLC apps, card solutions and trip management. 18 Scully, Executive Vice President of Sales & Mar- 2940 Dexter Dr., Elkhart, IN 46514 USA keting; David White, Executive Vice President of 574-264-2530 Mobile Climate Control Supply Management; Patricia Ziska, Vice Presi- Website: www.mymidway.com 17103 State Rd. 4 East, Goshen, IN 46528 USA dent of New Coach Sales; Mitch Guralnick, Vice Products: Midway has designed the Pinnacle Bus 905-482-2750 President of Pre-Owned Coaches; Jim Macdon- to accommodate all passengers. The Pinnacle Bus Email: [email protected] ald, Vice President of Quality and Customer Serv- is designed to transport riders economically and Website: www.mcc-hvac.com ice in an environmentally-friendly manner. Offers Products: Mobile Climate Control specializes in Products: Motor Coach Industries, MCI, is a sub- passengers comfort, security, and panoramic custom engineered HVAC systems. Its climate sidiary of NFI Group Inc., formerly called New views at a reasonable cost. Engineered to accom- control systems can be found worldwide in all Flyer Industries Inc. (“NFI Group”), the largest modate up to 17 passengers and able to comfort- types of commercial vehicles, from buses and off transit bus and motorcoach manufacturer and parts ably transport physical-challenged riders, the bus road machines to utility and defense vehicles. The distributor in North America. MCI designs and has extra wide entry doors and a steel case con- company supplies custom designed solutions, builds high-quality, fuel-efficient, low-cost-of- struction. Structurally sound (Altoona tested) with from single system components to complete cli- ownership models, including the industry’s best- a Mercedes diesel engine and an average 20 mpg. mate systems. With its engineering staff with selling MCI J4500 and D-Series coaches. Offers seating and luggage rack options. Other many years experience, Mobile Climate Control MCI recently unveiled its next generation MCI models and OEM chassis are available. 17 creates and supplies optimal solutions for the best D45 CRT LE Commuter Coach that features a climate comfort. 18 patent-pending low-entry and vestibule seating for ____MIDWEST BUS CORPORATION_____ unprecedented accessibility for all passengers in- SEE AD ON PAGE 25 MobilityTRANS cluding those using mobility devices. The MCI 1940 W. Stewart St. 42000 Koppernick, Ste. A-3, J3500, also unveiled this year, has the styling and Owosso, MI 48867 USA Canton, MI 48187 USA comfort hallmarks of the J4500, with seating for July/August 2018 BUSLINE Page 49 busline0718.FINAL.qxp_Layout 1 6/19/18 9:44 AM Page 50

40 to 44 passengers, a turning radius of under 33 lization and availability charts, financial analysis Website: www.newflyer.com feet and a rear window and lavatory option. The tools, security, equipment and driver management, Products: North American transit bus and motor- all-electric J4500e coach is on schedule for Janu- driver training records, payroll and mileage tracking, coach manufacturer and parts distributor. 17 ary 2020 production, and MCI will also apply its etc., are available and can be tailored to fit each op- battery-electric platform to the D45 CRT LE Com- eration. ______NORSE SYSTEMS, INC.______muter Coach, followed by the electric MCI J3500, Motorcoach Manager can add new reports for giving operators the most comprehensive choices clients and export data, so it can be manipulated in a in purpose-built, all-electric coaches. spreadsheet as needed. Responsive, timely customer MCI supports its coaches with aftermarket services including in-field, online and on the service is the company’s priority. Single-user or phone technical support, parts availability, along multi-user (networked) versions are available or it with maintenance and repairs available at MCI can be accessed online. Call to schedule a live SEE AD ON PAGE 46 Sales and Service Centers located in key markets, demonstration. 18 245 Sage Hollow Rd. such as its new flagship San Francisco Bay Area Guilford, CT 06437 USA location in Hayward, CA. The MCI Academy, Motorcoach Safety Training Co. 800-769-8468 meanwhile, holding the National Institute for Au- 5611 Hudson Dr., Suite 100 A Email: [email protected] tomotive Service Excellence (ASE) accreditation, Hudson, OH 44236 USA Website: www.norsesys.com offers technical training and system qualification 855-963-3900 Products: Norse Systems, Inc. provides a com- certificate and diploma programs tailored to the Website: www.mcstco.com plete set of integrated products for managing bus specific needs of the motorcoach industry. 18 Products: Motorcoach driver training programs. 18 transportation. Norse has been providing solutions ___MOTOR COACH TIRE SALES, LLC___ for the bus industry for over 32 years. The com- National Bus Sales, Inc. prehensive software product set is combined with 8649 S. Regency Dr., Tulsa, OK 74131 USA private “cloud” based virtual servers and profes- 800-475-1439, 918-224-1049 sional support to provide a complete solution for Website: www.nationalbus.com bus operators. The solutions from Norse are de- Products: National Bus Sales offers sales, leas- signed to run on the existing computer infrastruc- ing, rental, financing, service and parts. The com- ture, so there is minimal or no capital cost. Low SEE AD ON PAGE 30 pany provides new, used, and refurbished school monthly fees, with no long term contract, keep 1133 4th St. and shuttle buses, as well as motorcoaches. 13 costs and risks low. Columbus, GA 31901 USA Applications include: Charter/field trip sales 678-463-4110 NATIONAL INTERSTATE and operations, dispatching, driver qualifications, Website: www.motorcoachtiresales.com ______INSURANCE COMPANY______human resources, employee time and pay, transit Products: Motor Coach Tire Sales, LLC, was line runs, day trip/commuter/airport shuttle and created to provide tires for the motorcoach and tour systems, accident management, equipment tour bus industries. The company partners with maintenance, warrantee tracking and recovery, Toyo Tires. 14 fuel control, fuel tax reporting, trip bidding, school bus routing with automated map interfaces, multi- Motorcoach Manager, Inc. site inventory control, purchasing, home to school 3517 Marconi Ave., Suite 207 3250 Interstate Dr. operations, accounts receivable, general ledger, ac- Sacramento, CA 95821 USA Richfield, OH 44286 USA counts payable, and more. The Norse applications 916-972-1800 800-929-1500 are provided with the “Screen Driver,” The Enter- Email: [email protected] Email: [email protected] prise IT environment for developers and users. The Website: www.motorcoachmanager.com Website: www.natl.com system includes user security, system administra- Company Officers: Shirley Campbell, President; Company Officers: Tony Mercurio, CEO; Steve tion, custom reporting, and application develop- Scott Hale, Erik Taylor and Kevin John, Board Blankenship, Vice President of Passenger Trans- ment and management tools. Demonstrations and Members portation; George Skuggen, Senior Vice President sales presentations are available at no cost. 17 Products: Motorcoach Manager and Tour Opti- Truck and Passenger; Jim Parks, Chief Underwrit- Nova Bus mizer—Motorcoach Manager is flexible fleet man- ing Officer; Steve Winborn, Senior Vice President 260 Banker Rd., Plattsburgh, NY 12901 USA agement software which provides a complete, Claims and Risk Management Products: National Interstate, a provider of insur- 518-566-6682 cost-effective system for managing all the logistics Email: [email protected] of motorcoach and tour operations. It tracks charter ance and risk transfer solutions to the passenger transportation industry, can tailor a program built Website: www.novabus.com orders, schedules and dispatches charters, and sched- around a customer’s business. The company of- Products: Designs public transit buses that ules line runs and school bus routes from the initial fers coverages to fit specific needs including: tra- meet different needs. Its value-added offer in- request for service to the final accounting reports. An ditional first-dollar coverage, small and large cludes an extensive list of standard features en- integrated vehicle maintenance module is available. deductible programs, self-insured retentions, gineered to provide the best in terms of safety, The four modules, which may be purchased in any workers’ compensation, physical damage, cyber accessibility and life cycle cost. Nova Bus’ en- combination, are Charters, Tours, Maintenance, and liability, and alternative risk transfer, or captive tire line of vehicles is based on a single proven Shuttles. programs, for those seeking an innovative solu- platform that requires minimal maintenance and Tour Optimizer is a separate product which man- tion to risk management. A.M. Best consistently far exceeds APTA’s White Book crashworthi- ages and tracks group and retail tours for companies rates National Interstate’s financial stability as A ness requirements. 15 that do not own motorcoaches. It includes an itiner- (Excellent). Contact Michelle Wiltgen at 800-929- __ONSPOT AUTOMATIC TIRE CHAINS__ ary building tool and a reservation system for selling 1500 x 1213 for more information. 18 SEE AD ON PAGE 43 by the seat. There is an extensive reporting system New Flyer Industries Inc. 1075 Rodgers Park Dr. to save time. The application is the result of over 20 Headquarters/Winnipeg Facility North Vernon, IN 47265 USA years of collaboration between the Motorcoach Man- 711 Kernaghan Ave. 800-766-7768, 812-346-1719 ager staff and hundreds of clients and prospects. A Winnipeg, MB R2C 3T4 CANADA Email: [email protected] complete set of features, such as built-in email, uti- 204-224-1251 Website: www.onspot.com

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Company Officers: Eric Jones, Global Sales Di- 201-252-3010 ______PREVOST______rector Website: www.papost.com Products: Transportation insurance. 16

______PACCAR PARTS______

SEE AD ON PAGE 5 35 Gagnon Blvd. Products: Onspot Automatic Tire Chains allow Sainte-Claire, Quebec G0R 2V0 CANADA the operator to engage and disengage tire chains 418-883-3391 at the flip of a dashboard switch, without stop- Email: [email protected] ping, to enhance traction and reduce braking dis- SEE AD ON PAGE 21 Website: www.prevostcar.com tance on snow and ice in forward or reverse. 750 Houser Way North Company Officers: Francois Tremblay, Vice Onspots are available as a factory option from Renton, WA 98057 USA Pres ident/General Manager; Guy French, Vice over 200 builders, or for retrofit of existing vehi- 425-254-4139 President/General Manager Services; and Jack cles from 1/2 ton to Class 8 tractor trailers. 18 Website: www.paccarparts.com, Forbes, Vice President, North American Sales www.trpparts.com Products: North American manufacturer of pas- __ON YOUR MARK TRANSPORTATION__ Products: TRP parts for trucks, trailers and buses senger coaches as well as conversion coaches for are distributed exclusively by PACCAR Parts, a high-end motorhomes and specialty conversions. division of PACCAR, Inc., and are available glob- The Prevost H-Series provides tall, high-deck ally through authorized retailers that include TRP coaches with panoramic views and under-floor Stores as well as DAF, Kenworth and Peterbilt storage capacity of 470 cubic feet. The Prevost dealerships. Supported by a worldwide network X-Series offers low overall height for the pre- of parts and service professionals, TRP also offers mium coach market, while maintaining a floor-to- aftermarket products. ceiling height of 80 inches and a wheelbase of PACCAR Parts operates a network of parts dis- 334.5 inches. The Volvo 9700 offers quality, per- tribution centers that offer aftermarket parts sales P.O. Box 292851 formance, economy, comfort and safety. The pow- support to DAF, Kenworth and Peterbilt dealer- Nashville, TN 37229-2851 USA ertrain takes advantage of the coordination ships and TRP Stores around the world. PACCAR 615-504-6275 between the Volvo D13 engine and I-Shift trans- Parts also distributes TRP parts for all makes of Email: [email protected] mission. This integration results in better perform- trucks, trailers, buses and engines. 17 Website: www.onyourmarktransportation.com ance and engine management, fuel savings and Products: A consulting service to the ground easier service scheduling. 18 PennTex Industries, Inc. transportation industry, bringing resources to all 202 Plaza Dr., Manchester, PA 17345 USA areas of ground transportation, including limou- Prevost Parts 717-266-8762 sine, school bus, transit and motorcoach. Services Email: [email protected] Email: [email protected] include, but are not limited to: event transporta- Website: www.prevostcar.com Website: www.penntexusa.com tion planning and logistics; marketing, including Online Parts Ordering: Products: Manufacturers of high efficiency alter- websites, social media, trade show representation www.prevostcar.com/content/online-parts-ordering nators and mobile electronic devices. 18 and sales training; surveys, including employee, Prevost U.S. Parts Customer Service Center ridership or customer surveys; human resources, 2200 Point Blvd., Suite 100, Elgin, IL 60123 USA ______PETRO STOPPING CENTERS_____ including recruiting, hiring, training and company Toll Free: 1-800-799-9938 Admin., 1-800-621- specific policy handbooks and procedures; grant 5519 Coach, 1-877-999-8808 Transit writing; 5311(f) programs; DOT and DOD safety Phone: 1-847-844-7680 system audits; research; and school bus planning Prevost Canadian Parts Customer Service Center and implementation. 18 2955-A, Watt Ave., Quebec, Quebec G1X 3W1 Toll Free: 1-800-463-8876 ______OURBUS______Phone: 1-418-654-0174, 1-418-653-0948 Products: Prevost offers 24/7 emergency parts SEE AD ON PAGE 63 ordering and shipping, and 24/7 online parts or- I-39 & Hwy. 38, Exit #99 dering with a special discount. Prevost parts 900 Petro Dr. warehouses use RF barcode technology for quick Rochelle, IL 61068 USA shipment of parts, and offers same-day shipping SEE AD ON PAGE 13 815-562-3716 of stock parts anywhere in the United States and 79 Madison Ave. Email: [email protected] Canada for orders received before 2 p.m. Pre- , NY 10016 USA Website: www.ta-petro.com vost’s computerized parts catalog provides imme- 844-800-6828 Products: Full service travel plaza offering reg- diate access to all coach assemblies, sub - Email: pr@.com ular diesel, biodiesel, regular gas, E85 and E15. assemblies and components. Prevost Parts pro- Website: www.ourbus.com RV services include dump station, water, propane, vides replacement parts for all makes and models Products: OurBus is a charter bus service in New pull-through parking and separate fueling island. of coaches and transit buses, and is the exclusive York, NY. The company’s mission is to offer an Amenities include two restaurants, two stores, distributor of Prevost, Volvo Bus and Nova Bus affordable option that gives people time back to clinic, game arcade, showers, coin laundry, ATM, certified parts and components. The Prevost enjoy life outside the commute. OurBus is a tech- fax and copy service, UPS, FedEx and U.S. mail Parts and Service Network consists of 14 Prevost nology platform that provides a better public dropboxes. Open 24 hours a day, 365 days a year. Parts and Service Centers, 55 mobile service transportation alternative for commuters traveling Buses welcome, please call ahead if eating (815- vans, and more than 150 Prevost-trained and cer- to and from suburban areas and cities. 18 562-5840). 18 tified service providers. The service network is the industry’s exclusive provider of certified P.A. Post Agency, LLC service for Prevost vehicles, Volvo engines and One International Blvd., Suite 405 Volvo I-Shift transmissions. The service Mahwah, NJ 07495 USA providers are strategically located throughout

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Canada and the United States and offer service Proterra Products: Entertainment and monitoring systems for every make and model of coach, motorhome 1815 Rollins Rd., for motorcoaches and transit buses. 18 and bus. 18 Burlingame, CA 94010 USA 864-438-0000 Resorts Casino Hotel ______PROAIR, LLC______Website: www.proterra.com 1133 Boardwalk, Atlantic City, NJ 08401 USA Products: Catalyst® battery-electric transit 800-772-9000 buses. 18 Website: www.resortsac.com Products: Casino, hotel and restaurants, includ- Q’Straint/Sure-Lok ing the Jimmy Buffett’s Margaritaville entertain- 2900 County Rd. 6 W 5553 Ravenswood Rd., Ste. 110 ment complex. 17 Elkhart, IN 46514 USA Fort Lauderdale, FL 33312 USA 574-264-5494 Email: [email protected] REV Group Email: [email protected] Website: www.qstraint.com 1441 Brickell Ave., Suite 1007 Website: www.proairllc.com Products: Safety and lift equipment. 14 Miami, FL 33131 USA Company Officers: Dennis Mitchell, President; 786-464-8986 Jeff Armstead, Vice President of Sales & Market- RBS - RELATIONAL BUS SYSTEMS, INC. Website: www.revgroup.com ing Products: REV (NYSE: REVG) is a designer, Products: ProAir manufactures air conditioning, manufacturer and distributor of specialty vehi- heating and defrost systems for all types of buses cles and related aftermarket parts and services. and shuttle vehicles. The company specializes in It serves a diversified customer base primarily climate control systems for driver and passenger in the United States through three segments: areas, and also stocks a complete line of related Fire & Emergency, Commercial and Rec reation. SEE AD ON PAGE 27 parts. ProAir is a ISO 9001:2008 certified com- REV provides customized vehicle solutions for pany that has been in operation since 1978. ProAir 10 Lancaster St. - Box 215 applications including: essential needs (ambu- works very closely with customers to ensure that Cherry Valley, NY 13320 USA lances, fire apparatus, school buses, mobility its products and processes are compliant with their Phone: 607-264-9300 vans, and municipal transit buses), industrial requirements. ProAir is involved with the OEM’s Toll Free: 800-448-7001 and commercial (terminal trucks, cut-away on many levels, from providing industry feedback Email: [email protected] buses and street sweepers) and consumer leisure to various projects, testing of products, advance no- Website: www.rbs2000.com (recreational vehicles “RVs” and luxury buses). tification of changes and involvement in problem Products: RBS, Inc. designs, implements and The REV brand portfolio consists of 27 estab- solving. All these and more pay back in superior supports Tour and Charter Management systems lished principal vehicle brands. Several of these products and service. ProAir also has a satellite op- with more than 500 customers in North America. brands pioneered their specialty vehicle product eration, located in Ontario, CA, which serves as a Products include: GoTour Management Sys- categories and date back more than 50 years. 17 warehouse and sales office for customers in the tem, a browser-based system, manages tour reser- western United States. 18 RLI Transportation vations, itineraries, receivables and payables, and 9025 N. Lindbergh Dr., Peoria, IL 61615 USA produces customer documents and management ProFusion Industries 800-331-4929 822 Kumho Dr., Fairlawn, OH 44333 USA reports for group and retail tours. The RBS cloud- Website: www.rlicorp.com 330-668-7694 based system is hosted and backed up in the cloud Products: Insurance for the bus and motorcoach Website: www.profusionindustries.com using AWS (Amazon Web Services). RBS is now industries. 17 Products: U.S. manufacturer of heavy-duty floor- distributing GoTourV4.10, which includes BOPI ing and entry step components. Supplier to origi- (Blocked Out Passenger Inventory); integrated, Rotary Lift nal equipment manufacturers. Offers full line of highly secure, online credit card authorization 2700 Lanier Dr. rubber-type marbled rib and smooth flooring (GoPay) is available; GoChart Charter Manage- Madison, IN 47250 USA products, and slip resistant European-type floor- ment System features customer and contract man- 800-640-5438 ing products for shuttle and transit products. agement, schedule and dispatch, and accounts Email: [email protected] Flooring is available as a prewelded assembly for receivable. Modules allow system customization Website: www.rotarylift.com a complete bus floor, in all rib, all smooth, or with to fit a company’s needs and size. Powerful, user Products: Rotary is a manufacturer of lifts de- a rib center aisle. Standard width rolls are also signed to improve technician productivity and definable security, requiring unique login and available for pieced installation. Widths range fleet uptime. 17 password, is available; from 79 to 114 inches. ProFusion also offers entry treads, nosings, and standee lines, including re- Offsite Backup and Recovery provides daily RouteMatch Software placement parts for all shuttle and transit brands. offsite data backup and features limited online ac- 1201 W. Peachtree St., NW, Ste. 3300 Proprietary processes provide for short lead times. cess to a customer’s data in the event of a disaster; Atlanta, GA 30309 USA 17 and, 404-876-5160 Web Manager modules include simple, reli- Email: [email protected] Protective Insurance Company able, real time credit card authorization for Website: www.routematch.com 111 Congressional Blvd., Suite 500 GoChart and GoTour; online quote generation Products: Software systems for schedule and Carmel, IN 46032 USA and notification; and web access to drivers’ orders route optimization, reporting and compliance. 14 800-644-5501 for GoChart. Website: www.protectiveinsurance.com Demos for GoTour and GoChart are available Products: Protective Insurance Company, A+ by appointment. 18 ______RRL INSURANCE AGENCY_____ rated by A.M. Best, specializes in providing in- 4450 W. Eau Gallie Blvd., Suite 115 surance for the transportation industry. It’s li- REI Melbourne, FL 32934 USA censed in all 50 states, the District of Columbia, 6534 L St. 800-407-4077 Email: Puerto Rico and all Canadian provinces to pro- Omaha, NE 68117. USA [email protected] Website: vide comprehensive insurance programs (in- 800-228-9275 www.rrl-ins.com Products: cluding, but not limited to, auto liability and Email: [email protected] RRL Insurance specializes in commer- workers’ compensation options) for motorcoach Website: www.radioeng.com cial insurance and Risk Management Services lo- operations and limousine services. 16 cated in and Ohio. Its professional team has

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built a solid reputation with years of in-depth Products: Safety Step’s line of light-weight, all cidal system sterilizes the microorganisms so they knowledge in the transportation industry, and are aluminum steps are designed to handle constant are no longer able to reproduce, thus becoming constantly enhancing contacts with insurance com- usage by passengers. All Safety Steps feature anti- micro-biologically dead and harmless. In typical panies and insureds. In 2014, RRL became partners tip and anti-slip designs. Rubber leg tips help secure transit vehicle applications, the air passes through with Acrisure. RRL has 300-plus agency partners passengers on all surfaces and during any weather an HVAC unit every two to four minutes in either located in most states, with $10 billion plus in conditions. With various platform sizes, heights and the cooling or heating mode, which makes for very sales. RRL works with well-regarded companies powder coat finishes, Safety Step has the step to im- clean and healthy air. Clean indoor air means that are very competitive in the marketplace. RRL prove every passenger travel experience. 18 cleaner indoor interiors from a reduction in con- is responsive to clients’ needs and offer a compre- taminant residues as well. hensive insurance program which makes it a part- ______SAFETY VISION______Other products include S-MT™ 1.0 Mobile ner in reducing accidents and premiums. The RRL Tower used for surface sterilization of vehicle in- goal is to provide clients with cost effective insur- teriors and transit facilities and the S-WAND™ ance and risk management solutions, combining for easy, quick hand-held disinfection of surface competitive rates with superior service and to ex- spills and spoils. SanUVAire carries a full line of ceed expectations. smart, indoor air quality monitoring devices and UV sensors and meters for measuring the effec- tiveness of UV systems. Additionally, SanU- 6100 W. Sam Pkwy. N. VAire's line of safety solutions includes our Houston, TX 77041 USA Flashing S.T.O.P. Alert™ sign to increase aware- 800-880-8855 ness and reduce accidents, as well as our Curb- Email: [email protected] Alarm™, a collaborative transit agency effort to Website: www.safetyvision.com reduce tire and wheel damage along with associ- Company Officer: Lucius McCelvey ated financial ramifications. 18 All RRL clients have a personal account repre- Products: Safety Vision’s new 8400 Road- sentative to handle their standard requests, such as Recorder® helps enhance city-wide operations _SARDO BUS & COACH UPHOLSTERY_ certificates, vehicle changes, filings, etc. Clients and expand surveillance coverage with open plat- have total access to RRL’s management team, who form hardware and software. Scalable to a level can provide assistance for risk management needs never offered to mass transit, users can integrate 24/7. RRL is here for its clients on the go, with ac- their onboard and existing IP-based fixed cameras cess to clients’ insurance and requested documents and enable cross-agency sharing to help their instantly online or from a smartphone or tablet. cities become safer and smarter. 18 With solid insurance industry relationships, dealing 503 S. Main Ave. with market representatives who understand the is- Sanicoach Minneola, FL 34715 USA sues at hand, keeps RRL ahead of the curve. RRL 938 E. Swan Creek Rd., #241 512 W. Rosecrans Ave. works to place its customers’ operations with a Fort Washington, MD 20744 USA Gardena, CA 90248 USA strong market that will be a partner with each cus- 301-257-6714 800-654-3824 tomer, at a cost-effective rate. There is a reason Email: [email protected] Email: [email protected] why RRL customers do not leave once they are Products: 24-hour mobile bus dumping services Website: www.sardobus.com with the company. With top-notch service and in the Washington, D.C. area. 18 Company Officers: Lou Sardo, President; Sandy knowledge, the rest just falls into place. Give RRL Follis, President of Sales; Kathy Cruse, National a call. It is available to become a loyal partner in ______SANUVAIRE, LLC______Sales Manager securing all insurance needs. 18 Products: Sardo is a leading provider of uphol- stery and flooring replacement/refurbishment to RUD-Chain, Inc. the motorcoach industry. From a single replace- 840 N. 20th Ave., Hiawatha, IA 52233 USA ment seat cover, to complete interior refurbish- 800-553-7993 ments for multiple coaches, Sardo has a solution Email: [email protected] for any need. Its upholstery products include seat Website: www.rotogrip.us 6435 W. Quaker St. covers, sidewalls, center headliners, modesties Products: RUD is a leading manufacturer of trac- Orchard Park, NY 14127 USA and more. Sardo uses only the finest quality fab- tion devices and a solution based company com- 888-611-6660 rics. It offers a wide variety of innovative styles, mitted to providing traction solutions for the safe Email: [email protected] color combinations and patterns utilizing the operation of motor vehicles under slick, icy and Website: www.sanuvaire.com finest quality wood, polyester blends, vinyl and snowy road conditions. ROTOGRIP® CS, RUD’s Company Officers: Chad Sleiman, CEO; Keliann leathers. Automatic Tire Chain System for low profile ve- Argy, COO For any flooring needs, Sardo can install a hicles, permanently mounts to the vehicle suspen- Products: SanUVAire is the Leading provider of brand new complete floor, and in most cases can sion assuring that any operator is well equipped indoor air quality products specifically designed provide some repairs on existing flooring. It offers for all road conditions. 17 and developed for the transit industry. SanUVAire installation at the company’s LA factory or pro- uses “New Ultraviolet Germicidal Technology” vides expert installation from Sardo’s professional ______SAFETY STEP______with a patent license for public transportation ve- Mobile Road Crews at customer facilities. Its hicles. Our premier product is the Breathe-Safe crews travel across the nation and do the installa- System™, which implements UVGI air purification tion at customer locations, minimizing down time technology into vehicle HVAC units providing and providing customers the opportunity to give maximum protection from daily exposure to health attention to every detail. Sardo also has an excel- problems in transit ridership while reducing many lent mail out service with easy installation instruc- vehicle related maintenance and fuel cost savings tions if customers prefer to do the work averaging about $2,200.00 per vehicle annually. themselves. Call today and experience how Each time the vehicle’s air passes over the newly Sardo’s unique customer service and quality patented high intensity ultraviolet system, over craftsmanship have made the company an indus- SEE AD ON PAGE 43 99% of harmful microorganisms are killed by de- try leader. 18 Website: www.safetystep.net stroying their DNA. The Breathe-Safe UV Germi-

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Saucon Technologies Email: [email protected] STEWART & STEVENSON POWER 2455 Baglyos Circle Website: www.slec.com ___PRODUCTS-ATLANTIC DIVISION___ Bethlehem, PA 18020 USA Products: SLEC is American owned, and manu- 484-241-2514 factures vehicle lifts in the United States. Over the Website: www.saucontds.com past 10 years, it has developed an active market Products: GPS tracking, reporting options and for factory rebuilt lifts. 16 dispatch tools for various types of transportation providers. 16 SmartTray International, LLC 15100 N. 78th Way, Floor 2 Scalabros S.r.l. Scottsdale, AZ 85260 USA Via Caduti di Sabbiuno Email: [email protected] 83/C -Loc. Bazzano Website: www.thesmarttray.com SEE AD ON PAGE 29 Valsamoggia, BO 40053 ITALY Products: Tray table solutions including patented 180 Route 17 South +39 051 832587 personal electronic device management features Lodi, NJ 07644 USA Email: [email protected] for buses and motorcoaches. 18 201-489-5800 Website: www.scalabros.it Email: [email protected] Products: Bus components including manual and Specialty Vehicles (SVI, Inc.) Website: www.atlanticdda.com motorized sunshades, escape roof hatches and 440 Mark Leany Dr. Company Officers: Peter Cataford, President; floorservice hatches. 17 Henderson, NV 89011 USA Richard Weir, Vice President Operations; Robert 800-SVI-TRAM Mangs, Vice President Parts; Kenneth Gurian, __SERVICE INSURANCE AGENCY, LLC__ Website: www.specialtyvehicles.com Controller Products: New and used trolleys, trams, electric Products: Detroit Diesel engine and Allison au- shuttles, and other types of people movers. 16 tomatic transmission distributor; Mercedes-Benz SEE AD ON PAGE 44 diesel engines; Freightliner Custom Chassis; Mo- 6850 Catawba Ln. Starcraft Bus bile Climate Control; Thomas Built Buses, Parts Richmond, VA 23226 USA 2367 Century Dr., and service dealer; complete diagnostic and repair 800-444-0205 Goshen, IN 46528 USA services; Allison-hybrid electric propulsion and Website: www.serviceins.com 800-348-7440 related components; filters; batteries; diesel emis- Products: Service Insur ance Agency, Inc. has Website: www.starcraftbus.com sion and retrofit solutions. 18 been providing insurance and related products Products: Starcraft Bus is a North American to the passenger transportation industry since shuttle bus manufacturer. Services markets in- ______SUTRAK CORPORATION______1952. Its professional staff is trained to provide cluding hotels, churches, retirement centers, tour the highest quality customer service and offers operators, and all aspects of public and private solutions for the unique insurance needs of its transportation. 15 passenger transportation customers. An inde- Stertil-Koni pendent company, Service Insurance writes in- SEE AD ON PAGE 32 200 Log Canoe Circle surance for motorcoaches, limousines, vanpools, 6899 East 49th Ave. Stevensville, MD 21666 USA city transit buses, airport shuttles and school Commerce City, CO 80022 USA 800-336-6637, 410-643-9001 buses. 07 303-287-2700 Email: [email protected] Website: www.sutrakusa.com Website: www.stertil-koni.com SHRIVER TRANSPORTATION Products: ISO 9001 Certified. Heating, ventilat- Products: In business for more than 50 years, ______INSURANCE AGENCY, LLC______ing and air conditioning systems for light rail ve- delivering high-precision, quality, safe and hicles, people movers and buses, including school durable lifting systems. Supplier to companies buses. 10 and transit agencies, municipalities, state agen- cies, the U.S. military, school districts, ports and Sys2K more. Serving the North American market via 528 Northlake Blvd., Ste. 1000 distributors who provide global reach with local Altamonte Springs, FL 32701 USA expertise. Suited for all bus types. Product range 407-358-2000 includes mobile column lifts, platform lifts, in- 1 Oakbrook Terrace, #209 Email: [email protected] ground lifts, 2-post and 4-post lifts. Oakbrook Terrace, IL 60181 USA Website: www.sys2k.com The in-ground telescopic piston DIAMOND 630-833-0480 Products: Infinity Business Management Soft- LIFT is electronically synchronized for safety Email: [email protected] ware is a Windows-based business solution. Se- and convenience and has a capacity of up to Website: www.shriverinsurance.com lected by an international General Motors team 105,000 lbs. in three-piston configuration. The Products: Shriver Transportation Insurance for implementation at GM’s Chinese parts and in-ground scissor ECOLIFT provides universal Agency has specialized in public transportation service outlets. Daimler Corporation uses Sys2K access to all sub-components including brakes since 1963. Company representatives listen to for its North American Setra tour bus plant. 15 what their customers want in order to taylor a and wheels, has an ultra-shallow design—recom- mended for high ground water or bedrock and is policy to meet each of these customer needs. Teknoware relocatable. The platform SKYLIFT, with a lifting Shriver works with customers from coast to coast 120 Wampus Ln. capacity between 62,400 and 78,000 lbs., is a on any size account. The company is extremely Milford, CT 06460 USA clear floor lift with no crossbeams or obstructions happy to announce the acquisition of an insur- 203-878-8567 between the lifting legs or runways. The 4-post ance agency in California that will help Shriver’s Website: lift offers the safety of a platform lift and a lift ca- West Coast customer base, and to be able to work www.teknoware.com/en/vehicle-lighting pacity ranging from 30,000 lbs. up to 132,000 lbs. with other West Coast-based operators. 18 Products: Outstanding lighting design for public Mobile column lifts are shipped as standard with transport vehicles. Teknoware provides high qual- a full-color, high-resolution and 7” touch screen SLEC, Inc. ity lights and lighting systems for new vehicles as control panel. Portable lifts can be used indoors 23 Fontana Ln., Suite 109 well as for refurbishment and LED upgrading or outside and have lifting capacities from 14,000 Baltimore, MD 21237 USA projects. It offers lighting solutions that are inte- 443-730-1023 lbs. to 40,000 lbs. per column. 17 Page 54 BUSLINE July/August 2018 busline0718.FINAL.qxp_Layout 1 6/19/18 9:44 AM Page 55

grated with the other decor of the vehicle and pro- ______TRANSIGN LLC______Products: Provides quality, used transit buses to vide sufficient and pleasant lighting. 17 customers in the United States, Canada, Mexico and beyond. 14 Temsa USA/CH Bus Sales, LLC 1645 Lyndale Ave., North, Suite 102 Transit Bus Technical Advisors Faribault, MN 55021 USA 1577 Havenwood Dr. 507-331-7911 SEE AD ON PAGE 42 Oceanside, CA 92056 USA Website: www.chbussales.com 281 Collier Rd. 607-240-8067 Products: The Temsa TS30 and TS35E models Auburn Hills, MI 48326 USA Email: [email protected] are fully integral mid-size coaches that provide 248-623-6400, 855-535-7446 Products: Assistance to transit authorities and the same comfort, ride and drive as a full-size Email: [email protected] manufacturers regarding diesel, CNG, hybrid- coach but are more appropriate for smaller Website: www.transignllc.com electric, fuel cell and EV buses. 18 groups. The TS45 full-sized coach, meanwhile, Products: Transign®, a market leader in passen- has top safety features as standard options. All of ger information systems and vital transit solu- ______TRANSITWORKS______the U.S. Temsa coaches are constructed from tions, will soon celebrate 60 years in the transit stainless steel for extra durability and safety, and industry. For the past six decades, Transign® has are tested to ensure the highest standards. 17 provided the transit industry with durable, inno- vative and high-quality passenger information Thermo King Corp. systems that has changed how the transit industry 314 W. 90th St. delivers advanced services to riders. SEE AD ON PAGE 38 Minneapolis, MN 55420 USA Transign® products have been widely adopted 4199 Kinross Lakes Pkwy. 253-686-4284 in North America, helping to boost public trans- Richfield, OH 44286 USA Website: www.thermoking.com portation services across the continent. It offers 855-337-9543 Products: Bus/motorcoach air conditioning and transit agencies an affordable solution to increase Email: [email protected] heating parts and systems. 14 ridership, improve service and communication, Website: www.transit-works.com and run more efficiently to optimize revenue. The Products: Commercial shuttles, transporters and TIB - TRANSPORTATION products help greatly in modernizing the way peo- mobility vans for all types of people moving ______INSURANCE BROKERS______ple travel and access information while they reach needs on Ford, Mercedes, and RAM chassis. 18 their destinations conveniently. Transign® assists transit operators in offering their passengers with Translite Enterprises - Bus Glass Distributors the best-in-class services. 107 Trumbull St., K Bldg., Transign® continues its industry-leading inno- Elizabeth, NJ 07206 USA vation with the company’s newest smart bus so- 800-934-3450 lution, the LED Destinator EnCompass™. This Email: [email protected] 425 W. Broadway, Suite 300 hands-free fleet management solution combines Website: www.translitebusglass.com Glendale, CA 91204 USA GPS-based message progression with Transign’s Products: Windshields and side glass for coach, 800-248-2877 existing high-quality LED Destinator™ signs, school bus and transit. 17 Email: [email protected] route boxes, backup cameras, complete stop re- Website: www.tibinsurance.com quest systems, interior LED displays, automated Transportation Information Systems Company Officer: Jeff McAnany, Vice Pres ident voice announcements, automatic passenger 5435 Cahuenga Blvd., Ste. D. of Sales counting, smart phone mobile apps, real time bus North Hollywood, CA 91601 USA Products: A brokerage firm dedicated to the tracking, and location-based advertising oppor- 818-563-2839 transportation industry, offering auto and general tunities. Transign® is a U.S. manufacturer of Email: [email protected] liability, physical damage, workers’ compensa- roller curtain signs and meets ongoing demands, Website: www.ifleeteld.tisfleet.com tion and bonds. Specializing in, and committed which provides superior graphic solutions to en- Products: iFleetELD software and hardware to the transportation industry. Offices from Los hance branding. items that allow for full compliance with federal Angeles to New York. Focusing only on the Transign® has been a leading provider of LED electronic device (ELD) requirements, as well as transportation marketplace. 18 destination signs, run number boxes, roller curtain provide additional benefits to drivers and fleet signs and passenger information systems since managers. 18 _____TRANS/AIR MANUFACTURING____ 1959. Transign® currently serves hundreds of agencies and private shuttle operators alike, in TriMark Corp. both the United States and Canada and prides it- 500 Bailey Ave., New Hampton, IA 50659 USA self on being one of the most highly recom- 800-447-0343 mended and endorsed transit sign providers in the Website: www.trimarkcorp.com industry today. 18 Products: Designer and manufacturer of handles, latches, complete door access systems and related 480 East Locust St. Transit & Paratransit Company (TAPTCO) components. 18 Dallastown, PA 17313 USA 5601 Hudson Dr. 717-246-2627 Hudson, OH 44236 USA Turbo Images Website: www.transairmfg.com 630-235-4457 1225 107 E. Rue Products: Trans/Air Manufacturing is an ISO Website: www.taptco.com Saint Georges, QC G5Y 8C3 CANADA 9001 registered firm, manufacturing a full line Products: Training programs for transit and para- 888-219-8872 of climate control systems for the school, com- transit bus drivers. 14 Email: [email protected] mercial and electric/hybrid vehicle markets. Website: www.turbo-images.com Units, parts, service, training, warranty and new Transit Sales International Products: Fleet design and graphics. The com- or aftermarket installations are available through 1863 Service Ct. pany provides creative design services, leading factory-owned operations or a network of distrib- Riverside, CA 92507 USA edge digital printing, bus wraps, onsite installa- utors throughout North America. 18 951-682-2557 tion across North America, installation at the fac- Email: [email protected] tory prior to delivery, removal services, and an Website: www.transitsales.com after-sales online parts reordering system. 18

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Turtle Top Inc. comfortable seating options for passengers and Website: www.vanner.com 67819 State Road 15 operators of buses, subways, and light-rail sys- Products: Hybrid Beltless Alternators™ (HBA) New Paris, IN 46553 USA tems. It focuses on four things in the design of any are high efficiency DC to DC converters for Alli- 800-296-2105 seating solution. They are: comfort, durability, son H40/50EP Hybrids. Eliminates alternators Website: www.turtletop.com cost-effectiveness, and maintainability. The com- and associated components. Enough capacity to Products: The Turtle Top family of buses feature pany’s aim is to provide customers with the best power variable speed electric radiator fans while sophisticated styling and offer luxurious travel seating products at the lowest life cycle cost. running cool and efficiently. Also, VANN-BUS amenities for the mid-size coach market segment. Specific to operator seating, the goal at United Electrical Systems transmit accurate information 17 States Seating is to design products that minimize about the 12/24v vehicle batteries with analysis fatigue and pain associated with the whole body and monitoring 24/7 with state of health, over and United Motorcoach Association (UMA) vibration. Each seat is designed for customizabil- under voltage, battery imbalance and temperature, 113 S. West St., 4th floor ity and support, ensuring the most comfortable J1939 communication with MUX and telemetry Alexandria, VA 22314 USA base of operations. United States Seating leads the systems. Enables state-of-charge management 800-424-8262 way in ADA securement solutions that are de- lengthening battery life. Also can work in a closed- Email: [email protected] signed to maximize independence and minimize loop manner with the Hybrid Beltless Alternator™. Website: www.uma.org securement times. Its ergonomically designed, Vanner also offers battery equalizers for MBBM Products: UMA is an association of motorcoach slim profile seating provides maximum aisle battery monitoring. StartSentry Ultra capacitors also owners and industry suppliers, with over 1,000 width for maneuverability within ADA zones. 18 provide short bursts of energy and eliminate jump- members located in North America. 16 starting, reduce operational cost and downtime, re- ______VAN HOOL N.V.______duce damaging drain on 12/24v vehicle batteries, United States Warranty Corporation (USWC) and will start a vehicle with a dead battery. Vanner 6150 Parkland Blvd., Suite 200 inverters and AC Power systems can power 110v Mayfield Heights, OH 44124 USA AC outlets at passengers’ seats in buses and 800-233-9878 coaches. Battery chargers provide high perform- Email: [email protected] ance 3-stage battery charging for 24v DC battery Website: www.uswceagle.com SEE AD ON PAGES 17 & 67 banks for buses and coaches. 11 Products: Extended warranties for new and used Bernard Van Hoolstraat 58 vehicles from mini-vans to buses. 18 Lier (Koningshooikt) 2500 BELGIUM VAPOR BUS INTERNATIONAL 00-32-3-420-21-94 ______- A WABTEC COMPANY______USSC GROUP______Email: [email protected] Website: www.vanhool.be Products: Van Hool is an independent Belgian manufacturer of buses, coaches and utility vehi- 1010 Johnson Dr. cles. 17 Buffalo Grove, IL 60089 USA 150 Gordon Dr. 847-777-6400 ______VANNER, INC.______Exton, PA 19341 USA Email: [email protected] 866-312-6820 Website: www.vapordoors.com Website: www.usscgroup.com Products: Door equipment supplier to the North Products: United States Seating Company American bus industry, offering products for (USSC) designs and engineers world-class seating transit and commuter buses, intercity and motor- and ADA securement systems for transportation coaches, shuttle and commercial vehicles. Offers markets throughout North America. As a top seat- SEE AD ON PAGES 6 & 39 complete automatic door systems as well as in- ing manufacturer, it continues to develop the most 4282 Reynolds Dr. dividual components such as actuator devices, durable and ergonomically-designed seating for Hilliard, OH 43026 USA door controls, door panels, seals, and door acces- public transportation. United States Seating has 800-ACP-OWER (800-227-6937) sories. Rugged, high performance actuators

BYD Motors President Honored For Business Leadership Senior Vice President of BYD Company Lim- America and currently employs 800 locals. To ited and President of BYD Motors Inc., Stella Li, date, BYD has invested about 300 million USD was honored with the Business Leadership in the United States,” according to BYD. Award at Project Sunshine’s annual benefit cele- “She believes that her own story of moving bration. The gala, now in its 15th year, was held up in the business world can provide a lesson in in New York to celebrate the supporters, volun- how women can shatter the glass ceiling in busi- teers, patients and families of Project Sunshine. ness. She added that values such as environmen- Project Sunshine is a non-profit organization tal protection and gender equality could be that provides free creative educational and recre- fostered through greater bilateral cooperation be- ational programs for children in hospitals in the tween U.S. and Chinese businesses.” U.S. and overseas, including China. Li said, “Just like Project Sunshine’s founder “Ms. Li has risen quickly through the corpo- Joseph Weilgus, we too care about our children’s rate ranks at BYD since joining the Shenzhen- future. Through the development of clean energy based company as a marketing manager in 1996. sources, we hope to mitigate air pollution, Joseph Weilgus, founder of Under her leadership, BYD opened an electric thereby creating a better living environment for Project Sunshine, presents bus factory in Lancaster, CA, four years ago. The them.” the award to Stella Li, of BYD. facility is the largest electric bus factory in North Visit www.byd.com for more information.

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available in electric or pneumatic configurations. Volvo Group North America Willingham Inc. Door control options range from simple electro- 7900 National Service Rd. 20008 244th Ave. S.E., mechanical devices to high-capability, micro- Greensboro, NC 27409 USA Maple Valley, WA 98038 USA processor-based systems. 15 336-393-2000 425-432-9867 Website: www.volvogroup.com Website: www.willinghaminc.com Vehicle Inspection Systems, Inc. (VIS) Products: A global manufacturer of buses, Products: Seatcovers, complete interiors, floors, 6317 McCoy Rd., Suite 110 trucks, construction equipment and drive sys- step tread kits, parcel rack door and bay door pis- Orlando, FL 32822 USA tems. 16 tons, foam rubber replacement kits, net pockets, 407-206-3615 cup holders, grab handles and accessories. Seat Email: [email protected] parts for all models. 12 Website: www.vischeck.net ____WEH TECHNOLOGIES INC.___ Products: The manufacturer and distributor of the XALT LLC VIS-Polish, VIS-Shine, and Squirrel wheel safety 2700 S. Saginaw Rd., Midland, MI 48640 USA device. VIS has been serving the heavy-duty ve- 989-486-8501 hicle, truck, and bus industry since 1994. 16 Email: [email protected] Website: www.xaltenergy.com Virginia Transit Association 24903 Laguna Edge Dr. Products: Leveraging proven lithium-ion chem- 1108 E. Main St., Ste 1108 Katy, TX 77494 USA istry, XALT Energy is a leader in the development Richmond, VA 23219 USA 832-331-0021 of lighter, smaller and more powerful energy so- 804-643-1166 Website: www.weh.us lutions for commercial fleets. It unites scalable Email: [email protected] Products: WEH offers an extensive range of large-format cell technology with manufacturing Website: www.vatransit.com CNG refueling products. For dispensers, this in- expertise, commercial market knowledge and a Products: The Virginia Transit Association is rec- cludes nozzles, breakaways, hoses and filters. For range of strategic partners. The company’s goal is ognized as the voice of public transportation in vehicles, this includes receptacles and check to help fuel customer innovations in commercial Virginia. The non-profit trade association repre- valves. 16 transportation and other industries. 17 sents over 30 transit providers, plus businesses, or- ganizations, and individuals. 18 Welch Industries Zenith Motors 650 Red Oak Rd., 204 Vine St. . Wilder, KY 41076 USA Voith Turbo Stockbridge, GA 30281 USA 800-630-9833 25 Winship Rd., York, PA 17406 USA 770-474-1150 Email: [email protected] 717-767-3200 Website: www.welchindustries.com Website: www.zenith-motors.com Website: www.voith.com Products: Compressors, condenser coils, hoses, Products: Electric-powered van manufacturer. 18 Products: Voith’s DIWA.6 automatic transmis- expansion valves, and other air conditioning parts. sion is lowering fuel consumption, while bringing 17 ZF Openmatics optimum performance through state-of-the-art 777 Hickory Hill Dr., technology. 17 Wheeler Bros., Inc. Vernon Hills, IL 60061 USA 384 Drum Ave. 847-478-6840 Voltabox Of Texas, Inc. Somerset, PA 15501 USA Website: www.zf.com 1500 Volta Dr. 800-842-7285 Products: Telematics, vehicle diagnostics, info- Cedar Park, TX 78641 USA Email: [email protected] tainment and entertainment systems, as well as 512-814-3700 Website: www.wheelerfleet.com axle and transmission systems for the bus and mo- Website: www.voltabox.com Products: Brake components, body/lighting, fil- torcoach industries. 18 Products: Designs, develops and manufactures ters, starters, alternators, mirrors, belts/tensioners, high-performance lithium-ion battery systems. wiper components, exhaust, batteries, fluids/ 18 chemicals. 17

ABC Companies Has New Vice President Of Marketing ABC Companies has named served in various marketing roles portation industry with product and service of- Thom Peebles as its new vice including director of brand man- ferings that cover operational needs including president of marketing. Ashley agement for Hyster-Yale Materi- new and pre-owned full-size highway coach Cornell, who has served as mar- als Handling, Inc., and director of equipment, transit and specialty vehicles. keting lead for the past three business development, as well as “ABC supports customers with an after sale years, will move to a new role as brand marketing director at service network for service and repairs, collision vice president of strategic ac- Michelin North America. services, OEM and aftermarket parts needs for counts where she will focus on He now oversees all aspects of transit, motorcoach and heavy-duty equipment supporting existing accounts and ABC Companies’ brand market- from 10 strategically placed locations throughout developing new employee-shuttle ing, digital, and media communi- the U.S. and Canada. Private and municipal fi- programs throughout the North- cations. Peebles is a graduate of nancing and leasing options are available through ern California market region. Thom Peebles Texas A&M University, and the company's financial services group,” accord- Peebles joins the company served as an officer in the United ing to the company. from JCB, a UK-based manufacturer of con- States Army. He is the father of two sons, and is struction and agricultural heavy equipment, relocating with his wife to Florida. For more information, contact where he was vice president of marketing, North About ABC Companies ABC Companies at 800-222-2875 America. For more than 20 years, Peebles has “ABC Companies is a provider to the trans- or visit www.abc-companies.com.

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MICRO BIRD COMMERCIAL MICRO BIRD COMMERCIAL

CT-Series CTS-Series

Offered in gas or diesel, recent tests demonstrate an impressive day- Micro Bird Commercial designs and manufactures a complete line of to-day fuel economy of up to 38 percent compared to other shuttle bus commercial buses built with superior durability. The CTS-Series delivers ex- chassis. The transit chassis also offers an encased capless fuel filter and ceptional safety and stability, making this bus an excellent choice for special an improved engine compartment layout, in both 3.2 diesel and 3.7 gas litre needs applications. engines, that are proven worldwide. This bus is ready to be equipped with a variety of options to suit the In addition to many of the Micro Bird body benefits such as the rein- needs of any passenger, disabled or not. The CTS-Series (CT-Series) offers forced structure and the superior insulation, the CT-Series wide center aisle more visibility and a more comfortable driver’s area, with easy access to creates more room for passengers enhancing the comfort. The design of- controls. The double-leaf wheelchair doors offer protection on both sides fers optimised driver ergonomics, and the overall look of this vehicle is of the lift, thus adding to passenger safety, while offering superior weather comtemporary and stylish. seal and door strength. Micro Bird Commercial Micro Bird Commercial 3000 Girardin Street 3000 Girardin Street Drummondville, Quebec J2E 0A1 Drummondville, Quebec J2E 0A1 855-628-MBUS (6287) 855-628-MBUS (6287) Fax: (819)475-9633 Fax: (819)475-9633 Email: [email protected] Email: [email protected] www.mbcbus.com www.mbcbus.com Sales Contact Person: James Mansell Sales Contact Person: James Mansell

Model ...... CTS-Series Model...... CT-Series Seating Capacity ...... Up to 11 passengers Seating Capacity...... Up to 17 passengers Length ...... 273” Length ...... 273” Width ...... 86” Width ...... 86” Height...... 106” Height...... 106” Engine...... 3.7L V6 or 3.2L I5 Diesel Engine...... 3.7L V6 or 3.2L I5 Diesel Transmission ...... 6 speed AOD w/Selectshift Transmission ...... 6 speed AOD w/Selectshift Chassis ...... Ford Transit T350 Chassis ...... Ford Transit T350 Air Conditioning...... Up to 55K BTU Air Conditioning...... Up to 55K BTU Wheelchair lift...... Standard Steering...... Tilt-Standard Steering...... Tilt-Standard Suspension...... Leaf Spring Suspension...... Leaf Spring Wheelbase...... 156” Wheelbase...... 156”

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MICRO BIRD COMMERCIAL MICRO BIRD COMMERCIAL

D-Series DS-Series

The D-Series is a dual-rear wheel bus, made of six longitudinal structural The DS-Series, a dual rear wheel special needs vehicle, delivers superior beams, combined with one-piece galvanized steel roof bows that enhance safety and a smoother ride because of the energy absorbing blocks that safety and rollover protection. This mid-size bus can be built to accommo- absorb the road vibration. Micro Bird’s recessed wheelchair tracks, Slide date various types of configurations, seating up to 28 passengers (Ford N’Click or floor pocket anchorages, offer safe and secure transportation for chassis). special needs passengers. Micro Bird buses are purpose built for tours, assisted living, public tran- The double-leaf wheelchair doors offer protection on both sides of the sit, shuttle markets and many more. Several options such as luxury seats, lift, thus adding to passenger safety, while offering superior weather seal extra wide rearview window, flat screen TV, and panoramic windows, are of- and door strength. fered to enhance a rider’s experience. Propane and electric systems are Micro Bird Commercial also available. 3000 Girardin Street Drummondville, Quebec J2E 0A1 Micro Bird Commercial 3000 Girardin Street 855-628-MBUS (6287) Drummondville, Quebec J2E 0A1 Fax: (819)475-9633 855-628-MBUS (6287) Email: [email protected] Fax: (819)475-9633 www.mbcbus.com Email: [email protected] Sales Contact Person: James Mansell www.mbcbus.com Sales Contact Person: James Mansell

Model ...... DS-Series Model...... D-Series Seating Capacity...... Up to 22 passengers Seating Capacity...... Up to 28 passengers Length...... From 283” to 315” Length...... From 257” to 346” Width...... 96” Width...... 96” Height ...... 118” Height...... 111” or 113” Engine...... Ford 6.2L and 6.8L gas or GM 6.0L gas Engine...... Ford 6.2L and 6.8L gas or GM 6.0L gas Transmission...... 6-Speed AOD Transmission...... 6-Speed AOD Chassis...... Ford E350 & E450 or GM 3500 & 4500 Chassis...... Ford E350 & E450 or GM 3500 & 4500 Air Conditioning...... Up to 82K BTU Air Conditioning...... Up to 82K BTU Wheelchair Lift...... Standard Steering...... Tilt-Standard Steering...... Tilt-Standard Suspension...... Leaf Spring - Mor/Ryde or Air Suspension...... Leaf Spring - Mor/Ryde or Air Wheelbase ...... From 138” to 216” Wheelbase...... From 158” to 177”

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ARBOC Specialty Vehicles ARBOC Specialty Vehicles

Spirit Of Equess Spirit Of Independence Ford Presenting the ARBOC Spirit of Equess, a low-floor rural transit bus built on an ARBOC Specialty Vehicles, LLC, purpose-built chassis. The Spirit of The Spirit of Independence is available on the Ford Transit cutaway chas- Equess can accommodate up to 33 seated passengers or 6 wheelchair pas- sis. This vehicle is built with a 96-inch wide body and features dual rear sengers. This bus truly displays “Equal Access for All” passengers, with no wheels with rear wheel drive. steps throughout the bus and a fully flat floor. With a GVWR of 10,360 pounds, and an available passenger capacity of ARBOC’s advanced technology exceeds ADA guidelines with a 1:8 ramp up to 14 ambulatory or 5 wheelchairs, the Ford Spirit of Independence is slope and 39-inch door opening for passengers in need of extra assistance ideal for transit agencies that are looking for smaller low-floor buses. and wheelchair accessibility. This 10-year bus utilizes heavy-duty ZF axles, Backed by the reliable Ford dealer network, the Ford Spirit of Independ- which allow plenty of GVW for extra standees. ence touts convenience and ease of serviceability.

ARBOC Specialty Vehicles ARBOC Specialty Vehicles 51165 Greenfield Pkwy., 51165 Greenfield Pkwy., Middlebury, IN 46540 Middlebury, IN 46540 574-825-1720 574-825-1720 Website: www.ARBOCsv.com Website: www.ARBOCsv.com

Model ...... Spirit of Equess Model ...... Spirit of Independence - Ford Seating Capacity...... Up to 33 ambulatory or 6 wheelchairs Seating Capacity...... Up to 14 ambulatory or 5 wheelchairs Length...... 29’, 32’, 34’ Length...... 23’ 9” Width...... 100” Width...... 96” Height ...... 102” Height...... 104” Engine...... Cummins ISB 6.7L Diesel/6.7G CNG Engine...... 3.7L Gas/3.2L Diesel Type of Fuel...... Diesel/CNG Type of Fuel...... Gas or Diesel Chassis...... ARBOC Specialty Vehicles Chassis...... Ford Transit T350 Cutaway Air Conditioning...... Spheros by Valeo Air Conditioning...... Spheros by Valeo Wheelchair Lift Option...... Braun ramp Wheelchair Lift Option...... Braun ramp Suspension...... 4-corner air suspension Suspension ...... OEM spring suspension

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ARBOC Specialty Vehicles ARBOC Specialty Vehicles

Spirit Of Independence Spirit Of Mobility RAM ProMaster The ARBOC Spirit of Mobility is built on a conventional GM cutaway The Spirit of Independence is available on the RAM ProMaster cutaway with all passengers entering through the same 39-inch wide door open- chassis. This bus offers a low cost of ownership, while maintaining the ing. The interior offers theatre seating for better viewing for all riders. safety and dependability that is expected from ARBOC. The Spirit of Mobility low-floor bus offers a full air-ride suspension with The 80-inch wide body allows for easy maneuverability inside the vehi- a beneficial kneeling feature, allowing for an entrance of less than 5-inches cle, for both ambulatory and wheelchair passengers. With an available pas- from the curb without deploying the ramp. senger capacity of up to 12 ambulatory or 2 wheelchairs, the Spirit of The Spirit of Mobility provides a single, non-discriminatory angled and Independence is perfect for use as a hotel shuttle, airport parking shuttle, accessible entranceway. Riders of all abilities no longer need to contend in non-emergency medical transport or in the assisted living market. with steps in the most accessible cutaway bus in the industry today. Now The RAM chassis features single rear wheels with front wheel drive. With every passenger, including wheelchair riders and those in power scooters, a GVWR of 9,350 pounds, this bus requires 3 point seatbelts and features a can experience what true random access really means. smaller 21-foot body, which handles with ease. Occupants will appreciate the absence of steps or a ramp inside the vehicle and the superior head- ARBOC Specialty Vehicles room. 51165 Greenfield Pkwy., ARBOC Specialty Vehicles Middlebury, IN 46540 51165 Greenfield Pkwy., 574-825-1720 Middlebury, IN 46540 Website: www.ARBOCsv.com 574-825-1720 Website: www.ARBOCsv.com

Model...... Spirit of Mobility Model ...... Spirit of Independence RAM ProMaster Seating Capacity...... Up to 22 Seating Capacity...... Up to 12 ambulatory or 2 wheelchairs Length...... 24’, 26’, 28’ Length...... 21’ 8” Width...... 96” Width ...... 80” Height ...... 110” Height ...... 103” Engine...... 6.0L Gas Engine...... 3.6L Gas Type of Fuel...... Gas or CNG Type of Fuel...... Gas Chassis...... GM4500 Chassis...... RAM ProMaster 3500 Cutaway Air Conditioning...... Spheros by Valeo, Trans/Air, Air Conditioning...... Spheros by Valeo Thermo King or ACT Wheelchair Lift Option...... Braun ramp Wheelchair Lift Option...... Braun ramp Suspension ...... OEM spring suspension Suspension...... 4-corner air suspension

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ARBOC Specialty Vehicles ARBOC Specialty Vehicles

Spirit Of Freedom Spirit Of Liberty

The Spirit of Freedom, built on the GM4500 cutaway chassis, utilizes only The ARBOC Spirit of Liberty is a low-floor, medium-duty 30- to 35-foot General Motors’ standard suspension to create a low-floor, ADA compliant rear engine shuttle bus. The Liberty features an open floorplan with no bus capable of a 1:5 ramp angle; all with an exceptional ultra-low price point. steps throughout the passenger area. Standard wheelchair zones are a spa- With a spacious 39-inch entry opening and low step height, this is an cious 54 x 30 inches. Passengers enter on a 34-inch wide, 1:8 ramp (rated at ideal bus for airport, hotel, and resort shuttles as well as transit agencies. 1,000 pounds) to a 37-inch pass-through between front wheelhouses. Utilizing the GM suspension has the added benefit of impressively driv- The Liberty incorporates lightweight technologies and proven ARBOC ing down maintenance costs over the life cycle, making it comparable to construction, resulting in best-in-class curb weight of 19,500 pounds. With any standard floor cutaway. The Spirit of Freedom continues to aggressively a GVW of 25,990 pounds, the Liberty has the capacity to carry up to 37 pas- enter new markets for today and beyond. sengers plus standees. Power is supplied by a 6.7 liter Cummins ISB diesel engine, coupled to an Allison B220 six-speed transmission on a proprietary ARBOC Specialty Vehicles chassis supplied by Freightliner Custom Chassis Corporation. 51165 Greenfield Pkwy., Middlebury, IN 46540 ARBOC Specialty Vehicles 574-825-1720 51165 Greenfield Pkwy., Website: www.ARBOCsv.com Middlebury, IN 46540 574-825-1720 Website: www.ARBOCsv.com

Model...... Spirit of Freedom Seating Capacity...... Up to 23 Model ...... Spirit of Liberty Length...... 24’, 26’, 28’ Seating Capacity...... Up to 37 Width...... 96” Length...... 30’, 35’ Height ...... 115” Width...... 100” Engine...... 6.0L Gas Height ...... 120” Type of Fuel ...... Gas, CNG Engine...... Cummins ISB 6.7L Diesel Chassis...... GM4500 Type of Fuel...... Diesel Air Conditioning...... Spheros by Valeo, Trans/Air, Chassis...... Freightliner XBA Thermo King or ACT Air Conditioning...... Spheros by Valeo, Thermo King Wheelchair Lift Option...... Braun ramp Wheelchair Lift Option...... Braun ramp Suspension ...... OEM spring suspension Suspension...... 4-corner air suspension

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ABC Companies

Home of the Best Full-Service Travel Plaza in Northern Featuring…

Seating for 175, Homestyle Cooking, Daily Specials, Buffet, Soup & Salad Bar, Full Menu, Carry-Out Van Hool CX35 (815) 562-5840

The Van Hool CX35 was created to meet the diverse needs of cus- tomers, further demonstrating ABC Companies’ commitment to the North American market. The Van Hool CX35’s user-friendly design integrates many full-size coach features including: spacious inner cabin, optional 2nd door, expanded luggage capacity, seamless driver experience from the CX45, comprehensive safety package, and easy serviceability. The Van Hool CX45 and the CX35 share a nearly identical design with Super Salad Bar by-the-pound! many commonly used parts and components that can drive some high- Stromboli, Pizza, Pasta & more! value benefits to operators. A dramatic reduction in spare parts invest- Hand-Dipped Ice Cream! ment is an obvious advantage, but for operators who already run the Van Hool CX45 in their fleet, the need for driver and mechanic training is (815) 561-9595 greatly mitigated. With many exclusive features unique to the small coach segment, the Van Hool CX35 delivers some added benefits in addition to Designated Bus Parking and the durability, comfort and reliability operators expect from Van Hool. Pull-Thru Fueling Island ABC Companies; 1506 30th Street, NW; Faribault, MN 55021 USA; Phone: 800-222-2875; Fax: 507-334-0246 Bus Drivers & Tour E-mail: [email protected] Guides Eat free! Website: www.abc-companies.com Mini-Mall — 2 Stores Seating Capacity...... 38 Passengers with over 5,000 sq. ft. of shopping! Overall Length ...... 35’ Overall Width...... 102” ATM,Major Credit Cards accepted. Overall Height ...... 11’ 6” Engine...... Cummins ISL 9 (345HP) EPA 2013 Transmission...... Allison B500 Six-Speed Automatic I-39 & Hwy 38, Exit 99 (Gen5) Chassis...... Stainless Steel Chassis, Windshield Rochelle, IL & Side Window Frames Air Conditioning ...... Integrated HVAC System OPEN 24 HOURS Wheelchair Lift Option ...... Mid-Ship Position Wheelchair Lift w/2 Tie-Down Positions Please call ahead!

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The Adds 41 2018 MCI Coaches

Motor Coach Industries (MCI), the U.S. subsidiary of New Flyer In- ing with them for nearly 40 years.” dustries Inc., said The Martz Group has updated its 205-coach fleet with Today, 90 percent of Martz’s fleet is MCI – the company also operates the delivery of 41 new MCI 2018 coaches — 23 MCI D4505s and 18 a smaller van and bus service. All together, Martz serves well over a mil- MCI J4500s. lion passengers annually, and sees ridership increasing, in part due to a The Martz Group not only provides tour and charter services, its com- new smartphone app that rings up passenger rewards points while elimi- muter service offers 52 daily coach trips to . Martz has nating paper ticketing. terminals in Wilkes-Barre, PA, Martz has offered a corporate- Scranton, Mount Pocono, Dela - wide safety and environmental ware Water Gap, Philadelphia and program for all environments – in New York City. The company also the office, in the garage and on the operates in Virginia, , road. The company has specific and Florida. Its Wash- rules on idling as well as moving ington, D.C., area service features record keeping and passenger serv- hop on/off transportation and ice to digital solutions — as much scheduled-shuttle to Dulles Inter- as possible. national Airport. Its brand portfolio Martz team members also make includes Gold Line, Gray Line, regular appearances at MCI Acad- National Coach Works, First Class emy’s on-site training center in Coach and Martz Trailways. Louisville, KY, sending two to John Henry, 26, director of communications/marketing, continues to three technicians a year for specific hands-on training. work with his father, Scott, who is Martz’s chairman, and his grandfather, Drivers also qualify for annual bonuses based on safety and idling Frank, who is chairman emeritus and an advisor. After working for a time achievements. in New York City in sales positions, John Henry, a Bucknell University Martz Lines was started in 1908 in Plymouth, PA, by John Henry’s business graduate, returned to the family business three years ago, starting great-great-grandfather, Frank Martz Sr., under the original name of in company’s traditional 18-month training program. He worked in the White Transit. The company carried coal miners to their jobs. Martz garage, dispatch, sales and IT before shifting to an opening in marketing. Lines was one of the founding members of Trailways, and remains with For its new 2018 models, Martz ordered the programmable interior that system today. color lighting, Wi-Fi and power outlets, the new rear window option and Frank Martz Sr. supervised the construction of a 1912 white bus that is seating for 60 on its J4500 coaches. still displayed at parades and special occasions in . When the “We are pleased that Martz has once again turned to MCI and trusts founder died in 1936, his son, Frank Martz Jr., took over the company, and our models for reliability, style and easy service,” said Patricia Ziska, when Martz Jr. died in a helicopter accident in 1964, in-law Frank Henry, MCI vice president of New Coach Sales. “Their option choices demon- John’s grandfather, took over the company. strate their leadership and desire to put passenger safety and comfort first. Today, Martz employs over 500 people. For more information, visit We’re proud to be able to offer Martz these advances and proud of work- www.mcicoach.com, or www.martzgroup.com.

ADVERTORIAL Introducing The OurBus Partnership Program

While many small-to-mid-sized charter bus operators are facing Moreover, we're offering bus companies access to our technology strong headwinds, The OurBus Partnership Program is a revenue driver, platform, which we license out, and can be tailored to their individual giving charter buses the opportunity to own and operate OurBus routes, needs. The platform offers dual applications for drivers and customers; leveling the playing field to compete real-time tracking of buses for pas- with the Megabuses and Greyhounds sengers and an app to help drivers of the world. navigate! By partnering with us, charter There are several bus companies bus companies can gross up to that we've recently welcomed to the $400,000 a year, per bus (when op- OurBus Partnership Program. We erating seven days per week). have partnered with bus companies Our new partnership program will drive a reliable revenue stream to on the East Coast and Florida, for the following routes: charter buses, and widen their footprint in the U.S., by offering intercity Miami - Fort Myers - Tampa and charter line runs. New York - White Plains - Boston Leave the heavy lifting to OurBus! We'll handle customer service, White Plains - Stamford - Boston marketing, PR and branding initiatives to support new routes, under the New York - Syracuse partnership program. We tailor our partnerships to fit each individual bus company. No We take a flexible, creative and swift approach to ensuring that our company is quite the same, and each company has different objectives bus partners will have consistent ridership on their buses. For example, and goals to meet. We work closely with the bus company to agree on we use crowdsourcing to determine where we can serve transportation metrics to determine success of the program, by taking into account the "deserts" (locations with limited or no intercity transportation options), number of riders and the growth of the route. plan "pop-up" routes for special occasions and offer seasonal and fun promotions for groups and frequent riders. For more information, visit www.OurBus.com

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Prevost® Sends Tim McCullagh On NASCAR® VIP Weekend For Two Tim McCullagh, director of operations for Kincaid Coach, Lawrence, KS, was the winner of the drawing for a NASCAR VIP Weekend for Two during the recent Ride and Drive 2018 event in Hagerstown, MD. “As the official luxury motorcoach of NASCAR, Prevost coaches are instantly recognizable fixtures at every stop on the circuit. Prevost contin- ues its partnership with NASCAR, building on the close relationship with the nation’s leading spectator sport that has spanned nearly 30 years. In addition to the many Prevost operators, who bring thousands of NASCAR fans to the raceways, Prevost coaches serve as homes-away-from-homes for drivers and families, as well as work stations for team owners and NASCAR officials, manufacturers and sponsors,” said Prevost.

Prevost won the award in the ‘Outstanding Performance Outside Quebec’ category at the Pleiades Gala organized by the Levis (Canada) Chamber of Commerce.

“Prevost's market share has grown considerably in the United States over the last year, in part due to its strategy of fostering the commuter market in California. Wi-Fi-equipped Prevost coaches make it possible for riders from California's tech companies to work as they commute. Customer service is also part of this success. In 2017, four more service centers opened their doors, for a total of 14 service centers strategically located across North America. Prevost's dedication to improving its vehicles and maintaining the highest brand standards was a deciding factor in the jury's decision.” Emmanuelle Toussaint, vice president of legal, regulatory and public af- Tim McCullagh, Kincaid Coach, left, was the winner fairs said, "We are very proud to receive this prestigious distinction, all the of Prevost’s NASCAR VIP weekend. more since it comes from Quebec, where our plant has been located for more than 90 years. Besides, nothing compares to local recognition when it comes to driving reach beyond our borders. This prize confirms that the “Our association with NASCAR only increases our visibility from an strategy to promote Quebec expertise in coach manufacturing is a success.” influential and vibrant cross-section of American business,” said Prevost Prevost is a manufacturer of premium intercity touring coaches and is a Vice President and General Manager Francois Tremblay. “Prevost motor- producer of conversion coaches for high-end motorhome and specialty coaches continue to play key roles in the transportation and staging of conversion. For more information, visit www.prevostcar.com. high-quality NASCAR events across the country.” Prevost said it is fitting that its customers have an opportunity to reap a few benefits and enjoy the perks of its NASCAR connection. Washington, D.C. McCullagh’s NASCAR VIP Weekend for Two will include: • HOT passes at a race of his choice that also includes a one-night hotel Capitol Hill Motorcoach Industry Fly-In accommodation near the raceway; access to active areas of the race, in- cluding the infield garages and pits, and possibly a ride in a pace car during morning practice; •A meet and greet with NASCAR drivers and team owners, and a per- sonalized tour of the garage and viewing of the cars as they go through pre-race inspection; •Attendance at the pre-race driver/owner meeting, and he will have an on-field pass for driver introductions; •Visiting the garage area as drivers line up for the race, and viewing the start of the race from the hubbub of Pit Row; and, •Access to the NASCAR suite and hospitality areas — and a possible photo op with the winning driver in Victory Lane.

Prevost Wins Pleiade Award American Bus Association President/CEO Peter Pantuso and United Motorcoach Association President/CEO Stacy Tetschner said “Prevost won the award in the ‘Outstanding Performance Outside Que- that the first ABA and UMA joint Bus and Motorcoach Industry Fly- bec’ category at the Pleiades Gala organized by the Levis (Canada) Cham- in on Capitol Hill attracted 116 members of the organizations, who ber of Commerce. The distinction underscores the years of effort and met with more than 150 congressional offices the week of April 12, promotion across Canada and the United States that enabled the Quebec to discuss industry priorities and issues. manufacturer of upscale commercial coaches to carve out an enviable place in the North American market,” according to a press release. July/August 2018 BUSLINE Page 65 busline0718.FINAL.qxp_Layout 1 6/19/18 9:44 AM Page 66

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