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Stakeholder Bulletin Spectrum Drug and Alcohol Recovery Service 12/01/18 - Issue 5

Service updates Location changes and community working Welcome to the 5th issue of our redesign series. Previous location – Wolsey House. Status: Closed. Current locations – Urgent Care Centre, Hillfield Road A year has passed since we – Jobcentre Plus, Waterhouse Street implemented our first changes to our services and so far we have: Previous location – Vickers House. Status: Closed. Current location – Trinity Church Day Centre, Beaconsfield Road  moved all clinical services

into , , and Hatfield Previous location – Majestic House. Status: Closed.  moved over to community Future locations – Farrier’s Way Community Centre working in Hemel – Jobcentre Plus, Way Hempstead, St Albans and Borehamwood Garden City  our workers have settled Previous location – Solutions House. Status: Closing on January 29th 2018. into their new specialised Future location – Jackmans Community Centre roles and teams  we offer open access & We are moving in to Jackman’s Community Centre on January 29th and triage appointments at the 4 offering appointments on Mondays (1.30 - 5pm), Tuesdays (9am – 5pm) hubs and triage can be done and Wednesdays (12pm - 8pm).

over the phone  finalised our community Please note: All clinical interventions take place in either Watford, working set up in Hatfield, Hertford or Stevenage. Attendance at the services listed above is Letchworth by appointment-only and we do not offer drop-in times at these locations.

Primary hubs and referral points Key dates - hub changes  Hatfield (covers Welwyn and St Albans)  Stevenage (covers Letchworth, and Royston) We are in the penultimate stage  of switching over to working in Hertford (covers , and Ware) community venues.  Watford (covers Hemel Hempstead, Borehamwood, )

Upcoming dates: Opening times for all services can be found here

 January 29th 2018: All of our Key Workers are now specialising in new roles so they Key-work appointments at can provide a higher level of care to Service Users: Jackman’s Community  Specialist Drug Worker Centre in Letchworth  Specialist Alcohol Worker  Rapid Engagement and Brief Intervention Worker   November 2018: Complex Case Worker

Hugill House, Waltham Cross Further queries moving into the community If you have any other questions please do not hesitate to contact us via [email protected] or speak to any of the Deputy Service Managers below:  [email protected] – covers Watford, Hemel, Borehamwood, St Albans, Hatfield  [email protected] – covers Letchworth, Stevenage, Hertford, Waltham Cross and Cheshunt