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ISSUE 337| APRIL 2020 TAHAWULTECH.COM GOVTECH: EVOTEQ RIVERBED’S CDO AWS’ ENTERPRISE STRATEGIST UIPATH’S MEA VP ON THE FRONTLINE MUBARAKA MUBARAK ALI IBRAHIM, DIRECTOR OF IT DEPARTMENT AT THE MINISTRY OF HEALTH AND PROTECTION (MOHAP), OUTLINES HOW CNS MIDDLE EAST EQUIPPED THEM WITH THE IT INFRASTRUCTURE REQUIRED TO REACT TO COVID-19 PUBLICATION LICENSED BY DUBAI PRODUCTION CITY, DCCA Data storage that takes you from insights to innovation. Find insights faster and shift t oward i nnovation with storage sol utions that r ange f rom pri mary st orage t o cloud-enabled i nfrastructure, from the #1 in e nterprise storage10 – Dell EMC. Learn more a t D ellEMC.com/Storage Primary Storage The right combination of scalability, eciency, intelligence and multi-cloud integration. 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Learn more at DellEMC.com/CI Ingram Micro Innovation Hub | Dubai Internet City - UAE | P.O.BOX: 33550 Tel: +9714 3697111 | Fax: +9714 3697110 | Website: ae.ingrammicro.com EDITORIAL Our events FIGHTING BACK e’re living in unprecedented times as governments across the world continue to try and find a resolution for the global COVID-19 pandemic. WThe UAE government has implemented a series of strict regulations as part of their effort to curb the spread of the virus, and on April 4th initiated the start of a 24-hour Talk to us: sterilisation programme. E-mail: It was initially indicated that the initiative would last for a mark.forker@ cpimediagroup.com fortnight, but that has since been extended by another week. In terms of cases and deaths the UAE numbers remain FUTURE NETWORK relatively low, which would indicate that the measures we’re AWARDS taking are beginning to pay off as the government continues its effort to flatten the curve. One organisation leading the fightback against COVID-19 has been the Ministry of Health & Prevention (MOHAP) and they rather aptly are on the front cover of our magazine for April’s issue. We spoke to Mubaraka Mubarak Ali Ibrahim, Director of the IT Department at MOHAP, to find out how CNS Middle East has helped them to completely revamp their entire IT infrastructure so they could effectively respond to the ongoing outbreak. Ibrahim also highlighted how emerging technologies has allowed its workforce to remain connected from any Also check out location - and said that in the future they will deepen their application of AI and wearable devices. the fabulous Remaining on the topic of COVID-19, Giorgia Guantario Our online platforms feature by Giorgia spoke to Karen Dixit, VP, MEA at UiPath to find out how the Guantario who RPA leader is helping enterprises to fight back against the challenges presented to their business models by COVID-19. takes a much In this month’s GovTech, we spoke to former du executive tahawultech.com closer look at and CEO of EVOTEQ, Jihad Tayara to learn more about how popular video the company has positioned itself as a real agent for ‘smart transformation’. conferencing In this month’s bumper magazine, we also have Our social media application interviews with AWS, Microsoft, Huawei and a brilliant Zoom.” Women in Tech feature with HPE’s Kinda Baydoun. Also check out the fabulous feature by Giorgia Guantario facebook.com/tahawultech who takes a much closer look at popular video conferencing application Zoom. Let me also take this opportunity to wish you all a very twitter.com/tahawultech happy and peaceful Ramadan. Mark Forker linkedin.com/in/tahawultech Editor Advanced Computing Partner Digital Innovation Partner CONTENTS 24 Cover feature: CNS 10 6 News for MENA at SUSE, outlines how CNME rounds up the biggest the organisation is helping its regional and global developments customers to simplify, modernise in enterprise technology, and accelerate their digital including Avaya Spaces’ TRA transformation journey. approval and WhatsApp’s WHO chatbot. 28 Banking on technology 12 Women in tech: HPE’s Patrice Amann, Regional Leader RIVERBED 22 Kinda Baydoun – EMEA Financial Services In this monthly feature, CNME at Microsoft, discusses how talks to some of the best and emerging technologies such as AI brightest women in ICT to find and Blockchain are fundamentally out more about how they’ve reshaping the financial services reached success in this industry. landscape. 14 Enabling fast change Karan Dixit, VP Sales – MEA, at 36 Smart cities for UiPath, explains how the RPA sustainable urban leader has been supporting environments organisations during the Alaa Elshimy, MD & SVP, Huawei COVID-19 pandemic. Enterprise Business Group, GOVTECH: Middle East, reflects on the role of 39 EVOTEQ 18 Fulfilling customers’ needs technology to build a smart and Sandiip Chhabra, Sales Director sustainable smart city. FOUNDER, CPI MEDIA GROUP Dominic De Sousa Published by (1959-2015) Publishing Director EDITORIAL PRODUCTION AND DESIGN DIGITAL SERVICES Publication licensed by Natasha Pendleton Editor Senior Designer Web Developer Dubai Production City, DCCA [email protected] Mark Forker Analou Balbero Jefferson de Joya PO Box 13700 +971 4 440 9139 [email protected] [email protected] Abbas Madh Dubai, UAE +971 4440 9153 +971 4 375 5680 ADVERTISING Photographers Tel: +971 4 440 9100 Group Sales Director Deputy Editor Designer Charls Thomas Fax: +971 4 447 2409 Kausar Syed Giorgia Guantario Mhar Delaben Maksym Poriechkin [email protected] [email protected] [email protected] Printed by +971 4 440 9138 +971 4440 9146 +971 4 440 9156 [email protected] Emirates Printing Press LLC, Dubai +971 4 440 9100 Business Development Manager Online Editor Operations Manager Youssef Hariz Adelle Geronimo Cherylann D’Abreo © Copyright 2020 CPI [email protected] [email protected] [email protected] All rights reserved +971 4 440 9111 +971 4 440 9135 +971 4 440 9107 While the publishers have made every Senior Sales Manager effort to ensure the accuracy of all Sabita Miranda information in this magazine, they will not [email protected] be held responsible for any errors therein. +971 4 440 9128 NEWS stc Saudi Arabia UiPath extends its online RPA academy digitises over 7 and certification million contracts UiPath, the leader in enterprise Robotic RPA, gaining the knowledge and hands- Process Automation (RPA), introduced on experience to successfully navigate an expansion to its RPA Certification the future of work.uipath academy and Academy program and a more Tom Clancy, SVP, UiPath Learning comprehensive training platform, said, “AI and automation will create both designed to prepare people with more than 100 million new jobs in the the automation knowledge and tools near future. Anybody should be able required to accelerate workforce to do this and step into these jobs. It’s readiness and excel in the future of work. also a great way to remain employable Despite the growing need for in an era where remote work is the reskilling and job training, educational new norm. We built UiPath on the Olyan Al Wetaid, stc opportunities and training are not easily promise to democratise RPA and train stc has revealed that the number of paper available or accessible for most people. a global community of practitioners. contracts that the company dispensed UiPath is committed to investing in These enhancements to our training with due to digitisation amounted to 7 the workforce of the future through its and certification programs further our million annual contracts. UiPath Academy, which is focused on commitment to empowering people The organisation has also noted training and reskilling for the jobs of with the in-demand automation skills that the company’s outlets has today and the jobs of tomorrow. UiPath to succeed in newly emerging careers already received the last customer launched its Academy to empower and remain competitive in their who concluded a paper contract workers to master the fundamentals of current roles.” as part of its journey for digital transformation and enriching 6 customer life with innovative digital solutions and services. OKI Europe launches new smart MFP with Eng. Olyan bin Mohammed Al advanced authentication Wetaid, senior vice president, Consumer Business Unit, said, “The full adoption also be securely scanned, stored or of digital contracts is part of the sent to required destinations for simple company’s commitment to reinventing document management.