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2003 Annual Report

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2003 Annual Report HEALING EDUCATING INVESTING COMMUNICATING !NNUAL2EPORT BUYINGANDSELLING MAKINGGOODS MOVINGGOODS SERVINGTHECOMMUNITY )MPROVINGHEALTHCAREANDCUTTINGBUDGETSBYMAKINGINFORMATION MOBILE)NDRAPRASTHA!POLLO LOCATEDIN.EW$ELHI )NDIA ISTHELARGESTCORPORATE HOSPITALOUTSIDETHE537ITH#ITRIX DOCTORS NURSESANDADMINISTRATORSCANACCESS PATIENTINFORMATIONANYTIMEFROMANYWHEREINTHEMEDICALCOMPLEX$ELIVERINGZERO DOWNTIMEANDDEPLOYINGAPPLICATIONSINMINUTESTHATUSEDTOTAKEWEEKS THESYSTEM HASALSOCUTCOSTSBYEXTENDINGTHELIFEOFEXISTINGHARDWARE )NCREASINGEDUCATIONEQUITYWITHEASYACCESSFORALL(%3!MSTERDAM ISONEOFTHELARGESTINSTITUTESOFPROFESSIONALBUSINESSEDUCATIONINTHE.ETHERLANDS 5SING#ITRIXTOPROVIDEMORETHAN STUDENTSANDSTAFFWITHACCESSTOMORETHAN APPLICATIONS THEINSTITUTIONHASSAVED½ OVERTWOYEARS /PENINGBRANCHOFlCESANDDEALERSHIPSFASTERANDFORFARLESS 2USSELL)NVESTMENT'ROUP AGLOBALLEADERINMULTI MANAGERINVESTMENTSERVICES DELIVERS APPLICATIONSTOEMPLOYEESVIA#ITRIXANDTHE7EBnCUTTINGTHECOSTOFOPENINGEACHNEW lELDOFlCEBY h/VERTHENEXTlVEYEARS 2USSELLLIKELYWILLREALIZEMORETHAN MILLIONINSAVINGSFROMIMPLEMENTING#ITRIXSOFTWARE vSAYS#HIEF)NVESTMENT/FlCER4OM (ANLY hANDANADDITIONALMILLIONINFUTURECOSTAVOIDANCEFROMOUTSOURCING)4OPERATIONSv %LEVATINGCUSTOMERSERVICEWITHINFORMATIONONDEMAND-ARITZ4RAVEL A BILLIONNATIONALLEADERINMEETING EVENT INCENTIVE ANDCORPORATE TRAVEL USES #ITRIXTODELIVERAPPLICATIONSTOITSFAR mUNGTRAVELOFlCESnRAISINGTHEQUALITYOFCUSTOMER SERVICE IMPROVINGAPPLICATIONPERFORMANCEBY REDUCING)4SUPPORTCOSTSBY ANDCUTTINGHELPDESKCALLSBYUPTO 2AISINGDEALERPRODUCTIVITYWITHINSTANTACCESSTOSALESTOOLS-UTUAL 3ERVICE#ORPORATIONISALEADINGINVESTMENTlRMTHATSERVES INDEPENDENTlNANCIAL PLANNERSh7ENEEDEDACOMPREHENSIVESOLUTIONTOPROVIDEOURBROKERSWITHPERSONAL IZED REAL TIMEACCESSTOTRADINGSYSTEMS NEWACCOUNTSETUPTEMPLATES ANDTHIRD PARTY APPLICATIONS vSAYS#)/#HRISTOPHER'RANT-C$ANIEL4HE#ITRIXSOLUTIONhHASGREATLY IMPROVEDBROKERPRODUCTIVITYANDCLIENTSERVICE ALLOWINGUSTOBEAMOREAGILEORGANIZATIONv 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