Summer 2019 Review Flying high at Q&A with CFO A taste of Paris Air Show Louisa Burdett the future See page 2 See page 16 at Ansty Park See page 19
Accelerating growth Flying high in Paris CONTENTS 2 Look out for our 6 Accelerating growth key insight icon to highlight important facts for 2019 10 Ever closer to our customers 12 Introducing the divisional presidents 16 Meet our new CFO What’s A taste of the future 19 22 Another graduate cohort spreads fresh thinking Welcome to the latest issue of the Meggitt Review. 23 Routes to success in this 25 Creating culture In this issue, we have an update 5 of where we are with our strategy Content overview: Airbus A320 29 for the year. We have highlights 30 Staying connected at 35,000 feet News from from two of our biggest events 32 A landmark year Paris Air Show this year: Paris Air Show and Including winning the our Ansty Summer Fayre. issue? Future is fibre optic 33 contract to supply braking 34 Stay alert to cybercrooks systems for Eurofighter We have interviews with our new Typhoons in Qatar CFO and all four of our divisional 36 Suspected data breach? presidents. We also have stories 38 News round-up from colleagues across the 40 Sharing your stories business including success stories from those who joined us on 41 Contract wins 25 apprenticeships and placements. Paris Air Show 2019 Discover how we got High Performance Enjoy this issue, and if you on at the world’s largest would like to share something aerospace event. Culture in a future issue, please contact As we continue to [email protected] roll out HPC, find out how it’s already making a difference
6Accelerating growth Catch up with our 2019 story and how 2 we’re delivering on our strategy 29 Content overview Gogo 2Ku radome: enabling connectivity at 35,000 feet Meet Louisa Burdett Meggitt Review gets to know our new CFO 38 News round-up Catch up with the highlights from across Meggitt, including 16 some of your stories Keep up to date facebook.com/ meggittglobal This publication The Meggitt linkedin.com/company/ Review is Meggitt PLC’s magazine meggitt-plc for colleagues. Headquartered in the UK, Meggitt is an international group operating in @meggittglobal the Americas, Europe, Asia and Australia. @meggittglobal Meggitt is a leading international 19A taste of the future company specialising in high MC2: https://meggittportal. performance components for the sharepoint.com As construction continues on our new Ansty Park facility, we brought together aerospace, defence and selected http://mc2.meggitt.com energy markets. over 900 colleagues to get the latest www.meggitt.com news on what’s happening www.meggitt.com
FEATURE PARIS AIRSHOW 2019
Flying Paris Air Show is the biggest event of the industry calendar
It is officially the world’s largest aerospace event. Five intensive days of business networking and deal brokering, 2,450 global industry players exhibiting, 316,000 high in visitors and over $140 billion of new orders announced. It’s a place where market leaders gather, a place where we belong.
Our chalet gave our customers an opportunity to meet our teams in a relaxed environment and discover a little more about our integrated solutions and world-class technologies.
Paris continues
2 | Meggitt Review | Summer 2019 Meggitt Review | Summer 2019 | 3 FEATURE At the closing weekend we invited 120 of PARIS AIRSHOW 2019 our French and Swiss colleagues to enjoy the hospitality of the chalet and watch the air show at very close quarters. It was a fabulous two-day event and a fitting way to end a successful show. This article began with some big numbers. News from Paris Air Show So how did the show add up for us? Overall we hosted more than 200 client meetings and Paris Air Show was a fantastic opportunity entertained over 1,200 visitors, we signed six contracts, set the wheels in motion for many for us to showcase our latest technologies more, and announced new orders in excess and innovations, leading to a number of of £100 million for both civil and defence contract announcements: applications.
The Paris Air Show is a place where our customers, shareholders and peers converge for one week every two years and it’s an important place to be. Thanks to the teamwork and collaboration that is the hallmark of Meggitt culture, we took full advantage of the opportunity to demonstrate just why we belong in the top tier of industry suppliers. 1 5 The Paris Air ™ Long-term SMARTSupport BAE Systems to use our agreement with Pratt & Whitney innovative generator system for engine repair services in Asia A three-year agreement with BAE Meggitt signed a three-year long- systems has been signed for an Show comes term agreement to supply engine innovative generator system. Our component repair and overhaul solution combines two existing services in Asia. The contract has a generators into a single generator. lifetime value of £9 million and covers Its unique design creates space and round every two repairs for PW400, V2500 and CFM’s weight savings whilst improving International CFM56-5B/7B engines. efficiency. years and it’s an 2 6 Supplying total braking systems Meggitt wheels and brakes for follow-on Typhoon contracts selected for global ATR72 We were awarded the contract aircraft fleet upgrade essential feature to supply braking systems for the We’ve been selected to provide brake Eurofighter Typhoon contract with and wheel upgrades for the current Qatar Air Force. Meggitt was also and future global ATR72 fleet. Fifteen selected to provide lifetime support for operators have committed to operate in our events the fleet, including spares distribution, 185 ATR72 aircraft with upgraded ground support equipment, training Meggitt equipment. and maintenance. 7 calendar. 3 Developing an advanced Delivery of AIDC’s Advanced Jet cooling system for General Trainer braking systems begins Dynamics Land Systems Our message to our customers, 1,200 Meggitt has started the delivery of the We were awarded a multi-million- peers and shareholders was simple: main wheels, carbon, brakes and brake dollar contract by General Dynamics visitors to control systems for the Advanced Land Systems to develop an advanced Meggitt Jet Trainer. cooling system for next generation With innovation at the heart of what we do, our ground combat platforms. differentiated technology, products and services 4 enable over 71,000 aircraft to stay airborne every 8 year. We’re continuing to invest for ramp up and Multi-million dollar contract with growth with significant investment in technology Textron fire protection systems. Meggitt PLC and Lufthansa We’ve confirmed a contract with and expanded facilities to enable world-class Technik AG enter a long-term Textron for supplying fire protection partnership for MRO services systems for the Cessna Denali and manufacturing. in mainland China Skycourier platforms. Deliveries are Lufthansa Technik AG has signed scheduled for later this year. an agreement for the provision of comprehensive component MRO services for commercial aircraft in mainland China.
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The first six months of 2019 have seen us increase the momentum around delivering on our strategic priorities – S3C – also known as our ‘blue chips’: strategic portfolio, customers, competitiveness and culture.
We’re making good progress and plan to continue this during the second half of the year.
Here’s a review of our 2019 Accelerating story so far. growth 1
Strategic portfolio Meggitt’s strategic Innovation is at the heart of what we do and we’re a technology business with an outstanding track record. We’ve invested a huge amount in research and development priorities (S3C) over the last few years – over £700 million – securing significant positions on new platforms as a result. We are highly regarded by our customers because of the breadth and depth of what we do and our understanding of their applications, together with the great products and services we are able to offer.
Our continued development of differentiated technologies, together with completing the bulk of our portfolio realignment action and our focus on industrialisation put us in a good position to deliver on this blue chip this year.
continues
6 | Meggitt Review | Summer 2019 Meggitt Review | Summer 2019 | 7 FEATURE ACCELERATING GROWTH 2 Getting ready for growth: Meggitt’s aftermarket team Customers in Singapore Customer feedback on our new customer- aligned organisation has been positive. Our new organisation structure enables us to accelerate growth by making us easier to do business with. Every second of every We’re building stronger day a Meggitt-enabled relationships with our aircraft takes off. In fact, customers and making it Meggitt-equipped aircraft easier for them to do business with us. enable nearly 4.5 billion passengers to reach their The growth of our aftermarket business continues with further important wins, destination, every year. including seven new contracts based on our SMARTSupport™ proposition. Order growth in military has also been strong. A 10-year long-term agreement with Pratt & Whitney to provide a range of high temperature engine composites on the F-135 engine has been complemented by more recent customers awards from Lockheed Martin, Boeing and the Defense Logistics Agency. 3
You can read about these important contract There’s more positive progress as we Our broader initiatives around inclusion are wins and more in the Paris Air Show article in Competitiveness continue to move the needle on cost gaining momentum. Our Employee Resource this Review. We know that the key to world-class reduction. Our supply chain cost reduction Groups (ERG) are employee-led, voluntary, performance is operational excellence; it’s efforts have resulted in a further 2% reduction community groups which are fostering what will transform us from being a very for the first half of the year. Meeting our diversity and giving a structured platform for good company to being one of the very broader cost-reduction target is intrinsically every Meggitt voice to be heard. best in our chosen markets. The Meggitt linked to delivering high-quality product –first Production System (MPS) is central to this and time, every time; and we have much more we’re all working hard to ensure that sites to do. are embedding and sustaining the MPS way Health and safety remain of working. Each of our 42 sites have been crucial to who we are and launched on this journey and we’re seeing progressive improvements in operational 4 how we operate. Nothing performance as sites move through each of is more important than the six phases of MPS. keeping our people, our Culture communities and our All of our successes are underpinned by our evolving culture. Our High Performance industry safe. Delivery and inventory Culture (HPC) activity has supported the remain at the crux of our successful transition to our customer-aligned organisation and continues to be a catalyst for We all have a role to play in making Meggitt a operational challenges. safe place for everyone to work. We will focus further on the pace of change across Meggitt. these during the second We know that employee engagement and And, of course, we must never lose sight of half of the year. High Performance Culture are the essential our organisational values: Teamwork, Integrity, foundations of any successful business. and Excellence, which are intrinsically linked Our Focus 8 sites have seen encouraging There is clear evidence that companies who not just to what we do but how we do it. improvements in on-time delivery and focus on their culture, including the diversity While we’ve made great progress towards 42 reductions in arrears and quality escapes. of their organisation, are more successful. delivering our blue chips, we still have work to Embedding the Meggitt Production System By developing our people and culture, by do. All of us at Meggitt have a part to play in across all of our global facilities is critical providing better opportunities and working keeping the momentum going. sites to sustaining these improvements and environments for our colleagues and building Footprint reduced by strengthening the performance of all Meggitt a truly inclusive organisation we are driving a further three sites locations. productivity and innovation.
Our footprint initiatives continue ahead of The roll-out of our High Performance Culture plan, including the newly expanded Services to all employees continues and over 4,300 & Support facility in Miami. And, as building have now been ‘unfrozen’. work continues, we look forward to opening the doors at our new Ansty Park site in the UK early next year. These are just two of many sites across the globe that will enhance our ability to deliver high-quality, innovative technology to our customers.
8 | Meggitt Review | Summer 2019 Meggitt Review | Summer 2019 | 9 IN FOCUS OUR CUSTOMERS
Creating an organisation ever closer... in which employees love …to our customers, to come to work ever closer to each other.
We kicked off the first quarter of 2019 with a brand-new Airframe Systems Energy & Equipment organisation structure that will President: Chris Allen President: Paul Devaux see us completing our journey Product groups: Braking Systems, Product groups: Defense Systems, Fire & Safety, Power & Sensing, Fuel Training Systems, Energy Sensing & from holding company to fully Systems & Composites, Polymer Seals Controls, Industrial Equipment, Heatric integrated global group. Closely Customers: The world’s leading Customers: Include the US commercial, business and military aircraft Department of Defense, Siemens, aligned with our customers, our manufacturers including Airbus, Boeing, Solar Turbines, GE Energy Get to know Gulfstream, Dassault, Bombardier, Stronger, niche positions New divisions simplified business provides the Goal: more about our Textron and Lockheed Martin in energy, non-aerospace military presidents on the centred on springboard from which Meggitt Goal: Increased market share and industrial equipment following pages customers and will speed its growth trajectory. core markets January saw the dissolution of our former, product-focused ‘strategic business units’ and the formation of four new divisions centred on customers and core markets. Minimising risk during the transition from old to new, site teams and product groups have responsibility for meeting our commitments to customers and are the focal point of technology expertise.
The seeds of this change lie in 2017’s launch of our ‘Enabling the Extraordinary: To Fly, To Power, To Live’ vision, which encapsulates our determination to become one of the very best The seeds of this change lie in companies in our chosen markets. Engine Systems Services & Support 2017’s launch of our ‘Enabling By embracing the values and tools of the President: Dennis Hutton President: Stewart Watson Meggitt Production System and our High Product groups: Flow Control, Product groups: Aftermarket the Extraordinary: To Fly, Performance Culture, our four new divisions will Thermal Management, Engine distribution and MRO services enable Meggitt’s extraordinary pool of talented Composites, Engine Sensing Customers: Aftermarket To Power, To Live’ vision. individuals to perform to their full potential in Customers: The world’s leading engine customers regionally the right teams – teams rooted in an optimal manufacturers including Pratt & Whitney, Goal: Continuing service environment as never before, enabled to General Electric, Safran and Rolls-Royce improvement and maximisation deliver extraordinary production, services and Goal: Faster growth, exploiting of lifecycle product value innovation. competitive positions in rapidly- growing market segments
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With our customer- Where is the Airframes division going? Our division will harness all our capabilities to grow – and grow significantly. By working Everyone at focused structure together and focusing solely on aircraft manufacturers, we can offer them something Meggitt is, quite really special: a unique mix of technologies, simply, passionate in place, Review products, systems and service. Using the power of the Meggitt Production System, we’ll deliver this and become the ‘go to’ company about doing their introduces you for airframe systems. On the way, we’ll offer many great people many great careers, build professional best. lasting global friendships and have a lot of fun to our Presidents. doing it.
What does our vision statement “Enabling President Airframe Systems the Extraordinary” mean to you? President Services & Support How does our vision statement “Enabling Chris Allen Our vision does what any self-respecting Stewart Watson the Extraordinary” resonate with you? vision should: it sets a high bar. Accordingly, This is about being smart – smart in the way we have some way to go. We all know that we do things for our customers, the business, achieving first flight in our business is not our investors and ourselves. enough. In aerospace, we play a long, long game. For me, we enable the extraordinary This year we’ll be accelerating the roll-out after successfully demonstrating our products of our SMARTSupport™ model. In short, this in-service in terms of safety, reliability, offers greater flexibility and added value performance and operating cost. to airlines and operators around the world. We are also investing world-class IT systems to further improve our service offering. We are extraordinary and so are our customers. What do our values mean to you? SMARTSupport™ and first-class IT, that helps Teamwork – I don’t think there’s a better us consume and make sense of Big Data, way to achieve our goals. To me, it’s one of enables all of us. I’ve also been a finance director for an the most satisfying aspects of working life. aerospace machine shop which supplied What lies behind the man who has taken to Have you always been in aerospace? Who are you outside work? Teamwork means harnessing the collective parts to all Meggitt’s major customers. I was the helm of Airframe Systems? I worked for Ford for the first five years of power of everyone in the team to accomplish I’m a Scot but have lived in England for over always fascinated by the complexity of the Can you explain how Meggitt’s values I grew up on a farm in the Canadian Prairies, my career, specialising in structures and 20 years. I’m married to Joanne and have two something that, individually, none of us could parts we manufactured. Aerospace is such an advance our business? where you work hard all summer and play powertrain. I did a lot of stress analysis accomplish on our own. It means challenging children, both currently in higher education. interesting industry as you feel you are making We are nothing without the collective efforts hockey all winter. I know what cold really using finite element modelling. I left when it and supporting each other. And it means fun – a real difference to peoples’ lives, whether of all Meggitt teams around the world, feels like. Perhaps that’s why I’ve installed two became apparent that the plant I worked at plain and simple. that’s enabling safe flights for you, me, woodstoves at home and enjoy preparing and might be closing and I didn’t want to move to whether that’s an operator in China or a quality How have you spent nearly 20 friends and family or providing vital training burning logs. I still play rec league ice hockey Detroit. manager in one of our US sites. Everyone has Integrity? I used to work with someone who years with Meggitt? equipment for soldiers and security people on – in the Midlands, near Stratford-Upon-Avon, an important role to play. Teamwork, integrity said: “Once your integrity is gone, it’s gone, I started as Interim Finance Director at the front line. and a passion for excellence will ensure that where I live with my wife Julia, a retired Air I joined Standard Aero as a repair engineer and you’ll never get it back.” Canada Flight Attendant. As an engineer, designing component repairs for gas path Electronic Components before we sold it in our extraordinarily diverse and clever business I reckon I’m a good man to have around turbine engine components. We were very 2002. After that, I served as Finance Director will be in demand as the aerospace industry Excellence equals the Meggitt Production the house – I really enjoy home renovations successful and it was a lot of fun. for Meggitt Avica in Hemel Hempstead (now and its technologies evolve over the next System and we’d all be wise not to lose sight Why do you like working at Meggitt? (starting and finishing them). And I’m into MES Dunstable). I’ve held a variety of roles decades. of this. The people and career opportunities. serious bee-keeping, something I got into in the intervening years, including two years I’ve been very lucky to have held several with my children when they were younger. in Simi Valley, California, after the PacSci roles at Meggitt and in every position They’re all grown-up now. Emily is an Accident What makes Meggitt a great place to acquisition in 2011. I was President of MEG I’ve been supported brilliantly by those What will your Meggitt legacy be? & Emergency Junior Doctor in central London work? from 2014. What will your Meggitt legacy be in, around me. Everyone at Meggitt is, quite What is a Meggitt President for except to do a and Collin is at Bristol University, also studying Many things. We’re big enough to be at the say 40 years’ time? simply, passionate about doing their good job at building a lasting and sustainable medicine. I’ve lived and worked in Canada table with our Tier 1 customers, yet we’re Interesting one! In 40 years, there will certainly professional best. business that continues to have a positive and the USA, but I have worked in the UK for still small enough to be able to see the be a next-generation aircraft in production. What path led you to Meggitt? impact on peoples’ lives, whether inside or many years and I am a British citizen. personal impact each of us as individuals Perhaps hybrid-electric power with boundary- I’m a Chartered Management Accountant who And I can personally vouch for the fantastic outside the business. I hope future generations make towards success. Then there’s the layer ingesting propulsion fans incorporated worked for a Scottish engineering group for career opportunities. I started as a temp in a will look back at the efforts of Meggitt’s senior variety of the things we do and the diverse into a monolithic composite structure. Meggitt almost 15 years in a variety of roles in the UK business that was subsequently sold and have management team and judge us well. technologies we employ. How long have you been with Meggitt? could be a key supplier of the technology, and overseas. But I’ve been involved with a been given some amazing opportunities since. continues products and systems to enable that very wide range of manufacturing businesses Technically, I started my career with MABS Our strategy is getting sharper and more extraordinary concept to be in service. – everything from oil rigs to high-volume in Coventry in 2003 but we weren’t Meggitt exciting. Who doesn’t want to work on a then. It was Dunlop Aerospace Braking automotive, where you produce millions of winning team? parts a week. What is your vision for Meggitt’s Systems, part of Standard Aero, and we were I guess I would like to be remembered as aftermarket services? private-equity backed. Meggitt acquired the playing a key role in the Meggitt generation Above all, what makes Meggitt really tick, I like to keep things simple. One: we will business in 2004. that made that vision of the future possible. My association with Meggitt began with two as with any business, is its people. I have companies. I was interim managing director of continue to build out our aftermarket product I would also like to be remembered as always enjoyed Meggitt culture. We’re a hydraulic press company based in the West and service offering. Two: we will expand someone who worked hard to develop others, agile and we’re creative. With the new High of England. That company was a supplier of our spares and MRO facilities. And three, demonstrated good values and was great fun Performance Culture, we’re getting even diffusion bonding presses, like those used at which is the point of the first two: we will to work with. better at working together. Heatric – small world. ensure our customers’ needs are met, wherever they operate.
12 | Meggitt Review | Summer 2019 Meggitt Review | Summer 2019 | 13 IN FOCUS OUR PEOPLE
President Energy & Equipment President Engine Systems Paul Devaux What appeals to you Dennis Hutton about Meggitt’s culture? Meggitt recognises, not least through the investment in High Performance Culture, that the heart of business success lies in the spirit of personal endeavour and people working together. At the same time, Meggitt gives the power to improve products and customer relationships. In my experience, this isn’t the case with many aerospace companies.
Meggitt’s also a dynamic force. In the past 12 months, as our strategy has accelerated, our group has made a giant leap into a successful future.
What does “Enabling the Extraordinary” mean to you? What’s important to you Where might we find you outside work? There is a higher purpose to everything we What does “Enabling the Extraordinary” outside your Meggitt life? do. We don’t just make parts. In my division, I’m a California native so when I am not mean to you? My wife and four children are very important for example, we make essential equipment reading, I’m on the beach (of course), Our products and services are really cool. to me. And I am, at heart, a traveller: I like that optimises turbines and keeps the hopefully with my wife and three daughters. And these products and services enable our to discover new cultures, new food and new lights on. customer’s products to perform at the leading people, especially in the Middle East and edge. Building on that base, with new and North Africa, where I spent the early part of However, it’s also about us. Meggitt people – What led you to Meggitt? innovative technologies that enable our my career. Later, I moved to Asia and then technicians, operations people, engineers I came to Meggitt in 2011 with the PacSci customers to outperform, is what that means to the US, where I live today. When I am not and many others – are all extraordinary. to me. travelling, I like mountain-climbing, skiing and acquisition. I have never worked at a single To enable us to achieve our full potential we company longer than this. watching rugby. need to embrace systems like the Meggitt Production System. How do Meggitt’s values inform your management style? Where has your career taken Was your ambition always to be in Emerging economies It’s okay to stretch an organisation beyond you at Meggitt? aerospace? How will you put our values to work? its comfort zone but you can’t be an effective need partners they I’ve been with Meggitt for three years, joining While I have never worked in any other It’s all about collaboration - and we’re going industry, I came to aerospace and defence leader until you realise that people matter can trust. We are at the end of 2015 when Meggitt Sensing to be collaborating a lot across the Energy & and that how you get results is as important Systems was reorganised. My role was to run by accident when I graduated from college. Equipment division to release the full value of There was a recession, so I took the best job as the results themselves. For me, as leader that partner. the Power & Motion stream, based in France. our technology and service offers. of Engine Systems, we focus on developing After two years in France, I moved back to the I was offered, which just happened to be in aerospace. I’ve never looked back. great talent that works together for common United States. Second, we’ve reached an inflection point in goals; we insist on the highest ethical the world, where integrity really will underpin behaviour; and relish stretch performance the success of any business. Emerging targets. Are you aerospace, through and through? economies need partners they can trust. Why have you settled into Meggitt? Yes. Before Meggitt, I was at Circor for 10 We are that partner. It’s about the people. They make all the effort worthwhile. Whether it’s the folks I know in the years and before that, Goodrich, which was What will be the one thing you would like When it comes to excellence, my role is to shop or at head office, I genuinely enjoy those acquired by UTAS. I started my career at to be remembered for at Meggitt? Eaton Aerospace. help others achieve their full potential, which I work with. is often about having the right people in the Someone that showed up every day ready right roles. to play, gave his best to the business and did everything with good humour. What is your vision for Meggitt? We have the opportunity to lead in the What would you like to be remembered markets we serve and to be a place where for at the end of your career? people love to come to work. We have I’d like to be remembered for my part patches of this already, but we need to get in positioning Meggitt for growth and there universally with continued investment transforming it into a larger and more in technology and people. Our aim is to powerful player on the international stage. transform the business into a world-class company – that means being significantly larger, with top tier customers and top tier business results. We have the opportunity to lead in the markets we serve and to be a place where people love to come to work.
14 | Meggitt Review | Summer 2019 Meggitt Review | Summer 2019 | 15 FEATURE Q&A WITH LOUISA BURDETT I will always be curious about how our products work and how they are made… I can’t wait to visit all Meggitt’s facilities.
Louisa’s magic formula: great people, innovative products Who are you, outside Meggitt? and a clear strategy I am married to Howard, whom I met 27 years ago on our first day at KPMG. I keep Louisa joined Meggitt in October 2018 fit through running and yoga. I am an avid as CFO Designate, taking over from reader and a keen gardener. Before turning Doug Webb when he retired in January to accountancy, I studied biochemistry at 2019. AS CFO, Louisa plays a crucial role a world-class institution so I will always be in Meggitt’s strategy going forward. curious about how our products work and how they are made. This has given me the Before joining Meggitt, Louisa was Group insights I need to be the best custodian Finance Director of Victrex, a FTSE-250 of the finances that make all this possible. industrial polymers group with significant I can’t wait to visit all Meggitt’s facilities. aerospace and energy interests. Her experience includes senior financial roles What does “Enabling the extraordinary” – Breaking at Optos plc, a leading supplier of optical our vision statement – mean to you? Why have you chosen an aerospace devices; Brambles, the supply-chain and business at this stage of your career? It’s true that our products have a positive logistics provider; the Financial Times Group I have an affinity with the manufacturers of impact and make an amazing difference (Pearson); GE Healthcare and, in multiple long life-cycle products, with high-quality to millions of people… from technologies finance roles, GlaxoSmithKline. These intellectual property wrapped up in them. armed forces can rely on, to safe flights included Finance Integration Director for That’s where I have spent the better part and dependable power supplies. There’s new the merger of Glaxo and SmithKline. At of my career, including pharmaceuticals. something more, though. It has not taken Amersham plc, before becoming its Group My last employer, a chemicals business, me long to see that Meggitt is full of Financial Officer, she was Finance Director for made high-performance polymers for a extraordinarily talented operators, engineers Global R & D within its medical diagnostics variety of markets, including aerospace. and the professions and trades that support business. She has provided M&A consultancy As it happens, my Meggitt move is an them. Systems like the Meggitt Production to Charterhouse Bank and spent four years at elegant segue into a business in which its System and our High Performance Culture KPMG, one of the Big Four accountancy firms. ground polymers and composites are destined to are there to enable every one of them to become a dominant aerospace material. realise their full potential. Louisa is a qualified accountant and Member of the Institute of Chartered Accountants in England and Wales and has a first-class honours degree in biochemistry from What makes Meggitt a great place Teamwork, integrity and excellence are Imperial College, London University. to work? critical to the way Meggitt does business. The magic formula: great people, What do these values mean to you? Meet our new CFO She is a Non-Executive Director and Chair of innovative products and a clear strategy. Three things. One: we depend on each the Audit Committee of Electrocomponents other for success. Two: there is no right plc, a FTSE-250 worldwide distributor of way to do the wrong thing. Three: Don’t be industrial and electronics products for a afraid of demanding excellence – it breeds a range of markets including aerospace. What is your vision for our business? healthy sense of pride and confidence, which Across finance and IT, my goal is to run becomes contagious. teams consisting of excellent business partners who run effective and efficient functions. We are also stewards, dedicated to preserving the Group’s assets. All this, How would you like to make your of course, is in the service of one thing: mark at Meggitt? Integrity: delighting customers by helping to capitalise I succeed a long line of distinguished Chief on our innovative engineering, production Financial Officers and others will undoubtedly There’s no right way and commercial expertise. follow in my footsteps. I will carry out my role to do the wrong thing. to deliver Meggitt’s vision, certainly, but a part of me will always be proud to have been the Group’s first female CFO.
16 | Meggitt Review | Summer 2019 Meggitt Review | Summer 2019 | 17 FEATURE ANSTY PARK
We’re building our biggest ever single infrastructure project – at Ansty Park, Coventry.
The 440,000 sq ft building – on a 23-acre site – will bring together several of our manufacturing operations and support functions to secure long term employment for up to 1,000 colleagues.
Bringing colleagues and teams together in one space will allow us to share expertise and experience, and make us more flexible and competitive for our colleagues, customers and the future. The site marks a step change towards our vision to be an industry leader in the aerospace component and servicing sector.
This will be a world-class facility that will enable us all to deliver the extraordinary.
Over 900 colleagues got a taste of this future when they got together at the Summer Fayre.
continues A taste of the future
18 | Meggitt Review | Summer 2019 Meggitt Review | Summer 2019 | 19 FEATURE ANSTY PARK Bringing We’re delighted to give colleagues a taste of what the future holds people when we transition to Ansty Park next year. together Mike Platt, Ansty Site Leader
With the Ansty Park move rapidly With a live DJ, plenty of food and approaching, it was great to be able to activities, the Fayre was a great chance for bring staff from Coventry, Birmingham those moving to the new site to socialise and Bournemouth to the Manufacturing and network with each other while having Technology Centre, on the same business a go on the racing car simulators or trying park as the future site. Mike Platt said their luck at the hoopla stall. “We’re delighted to give colleagues a taste of what the future holds when we Colleagues at the Fayre also had the transition to Ansty Park next year”. chance to visit stalls held by the Transport and Workplace working groups for the The day included a town hall hosted Ansty project and talk to members of the by Tony Wood and Mike Platt (Ansty Ansty Support Team about everything site leader), where we revealed the that’s planned. Our employee resource new Enabling the Extraordinary video. groups were on hand to talk to anyone Colleagues experienced a virtual walk- who wanted to get involved and we through of the new facility and had the officially launched the competition to opportunity to ask questions about all name our new restaurant at Ansty Park. aspects of the project.
20 | Meggitt Review | Summer 2019 Meggitt Review | Summer 2019 | 21 IN FOCUS IN FOCUS OUR PEOPLE OUR PEOPLE
November saw Another our fourth cohort The graduate of graduates How an apprenticeship complete the at 18 led to a Masters graduate Meggitt Leadership programme at 26 Programme. For many people, excelling enough in GCSEs to progress to three science and a Maths The 12-strong group, encompassing seven A-level makes university a given. It certainly cohort spreads nationalities, came together for a week at isn’t the only was for Fab Ventola’s teachers. He dutifully Coventry’s Manufacturing Technology Centre. complied – for a while – exploring multiple Their presentation to the Executive Bachelors and Masters courses in aerospace Committee talked about the impact of their engineering. However, his belief in the value projects which have, collectively, ranged of hands-on experience won out as he boldly fresh thinking across 35 Meggitt sites – and their views of route to opted for an apprenticeship. the programme itself. It’s hardly surprising that Stevenage gave this highly focused, independent 18 year- The rest of the week saw teams re-design and old thinker a warm welcome. Now he manufacture an air motor and set out business is a textbook example of how the right cases to produce and sell 1,000 units. Getting apprenticeship with the right employer around the their hands dirty, the graduates went on to success… can be a great route to academic and use milling machines and lathes to make their business success. motors, which operated successfully, up to 1,700 RPM. An NVQ Level 2 gave him the basics in engineering practice – turning, milling, CNC The week concluded with a presentation to machining and hand fitting. Level 3 saw him group placement at Meggitt’s Stevenage facility in first-year Meggitt apprentices on the week’s progress to day release, while he rotated 2013 which crystallised his decision to focus activities, fessing up to lessons learned and through Stevenage’s different manufacturing on a career in design engineering. sharing knowledge. cells. His reports on these rotations earned The facility had just landed the Piaggio him a year’s try-out in manufacturing contract for wing wire boards and trailing engineering, before winning a full-time role. edges, so there was plenty of “real work to As a manufacturing engineer, Stevenage has be getting on with”. Thomas recalls, “It was a sponsored Ventola through HNC and HNDs steep learning curve. I realised I didn’t know in Mechanical Engineering. He went on to as much as I thought I did”. However, he achieve a First-Class Honours in Engineering thrived under the supervision of design team at the University of Northampton in June leader, Craig Bellamy, whom he kept in touch 2018. With eight years’ experience behind with when he returned to university for his him, he’s just started a masters in Advanced final year. Thomas had dropped pilot studies Materials at Cranfield. He is just 26 years old. Our graduates are as and was picking Bellamy’s brains on a group project involving the preliminary design Ventola, a second-generation Italian, confident and critical of an aircraft. attributes his work ethic to his grandfather who grafted at London Brick in the 1950s to as they are talented. Thomas can’t praise his placement experience make a better life for his family. “It has taken highly enough. “You could really spot the As such, every business Would-be pilot serious commitment outside normal working difference in attitude and knowledge of hours to get to this stage but, for me, earlier those who had taken that year out. I now hosting a rotation changes course at exposure to academic study couldn’t compete understood where my studies fitted in.” benefits from fresh, Stevenage with what I have learned in my apprenticeship. Today, Thomas is a fully fledged design Now I can approach the abstract and high-quality thinking, engineer at the plant and enjoying every theoretical with rich, practical experience which is fundamental Following in the footsteps of his grandfather, minute. “It is highly varied from nose radomes behind me. I can’t imagine reaping the full a RAF pilot in WWII, and his father, a hobby and inflight refuelling kit to wing bits.” And reward of academic study without this.” he relishes composite work. “A metallic to the development of private flier, Ryan Thomas opted for a degree He urges school-leavers: “Know what your is the same in all directions. Composites in Aerospace Systems Engineering at the options are. A traditional university education any high-performance require much more engineering with variable University of Hertfordshire because it included is far from the only path to success.” pilot studies. properties and lay-up techniques, so there are business. many challenges.” And this, of course, is just
Martine Gagné, Chief Technology Officer As it turned out, he found design engineering how engineers like it. more fascinating than the prospect of flying. He was attracted by a 48-week student
22 | Meggitt Review | Summer 2019 Meggitt Review | Summer 2019 | 23 FEATURE HIGH PERFORMANCE CULTURE
Creating culture
Some Review readers may have been ‘unfrozen’; some of you may know someone who has; and some of you may be familiar with the term but a little unclear on what it’s all about. We are talking, of course, about Meggitt’s High Performance Culture – HPC. The aim is to bring the company together and make sure we’re all working in the same way.
continues
24 | Meggitt Review | Summer 2019 Meggitt Review | Summer 2019 | 25 FEATURE HIGH-PERFORMANCE CULTURE There will be a whole Our HPC journey started in new generation at the Autumn of 2017 when 21 Meggitt who know how Meggitt colleagues were trained to get the best out of as facilitators. During 2018, 2,000 everyone. Seth Terry, Rockmart colleagues were ‘unfrozen’ and yet more facilitators were trained.
While highly skilled consultants have been involved in the baseline training, it is not something that is being ‘done’ to Meggitt. All facilitators are Meggitt people. This is a sustainable culture that will go deep into our DNA, complementing the Meggitt Production System and enhancing the concept of leader standard work. The rollout continues in 2019, with the aim of ‘unfreezing’ all Meggitt employees.
Have you been High Performance Culture (HPC) ‘Unfrozen’? • Started Q4 2017 HPC looks at proven good • Colleagues from across Meggitt trained by world experts as in-house facilitators behaviours. It names and describes • 21 in-house facilitators initially them in a way that is easy to • 2,000 managers and supervisors unfrozen remember and follow. by end-2018, including more facilitators • Complements the Meggitt Production System • Additional 37 colleagues have become facilitators All colleagues will attend sessions • HPC continues apace embracing in which unhealthy habits wider and wider circles are Unfrozen and healthy • By August 2019, 4,300 colleagues habits are Reinforced Unfrozen by 58 in-house facilitators
HPC specifics • HPC brings together proven behaviours • It names and describes them in a way that is easy to remember and easy to follow • Participants attend sessions which cover ‘Unfreezing’ unhealthy habits and ‘Reinforcing’ healthy habits
High Performance Culture has enabled Objectives: High Performance • Make Meggitt a great place to work me to better understand my colleagues, • Enable Meggitt to deliver breakthrough Culture is a unique learning that we all have different performance experience that has filters and styles. This is reflected in had a great impact on my personal life and I have learned to my life. I’m more aware express my gratitude better and look at of myself and how I the glass half full instead of half empty. interact with others. Romain Vittot, Fribourg Paty Limniati, Fribourg
continues
26 | Meggitt Review | Summer 2019 Meggitt Review | Summer 2019 | 27 FEATURE PRODUCTS HIGH-PERFORMANCE CULTURE Some healthy CONTENT OVERVIEW HPC behaviours
< THE A320 PROGRAMME
Be here now: Getting warmer give people your full attention Seth Terry, an Airframe Systems’ Director of Engineering based in Rockmart, was chosen to be amongst the first cohort of facilitators in 2017.
Seth finds many of the HPC principles Meggitt is a company full of great people helpful on a daily basis. One of the most who like working in the engineering useful is the reminder to think the best environment. Science and technology and of other’s intentions. process are very important to us. However, greatness in each of these things will not He is especially keen on accountability. make us a high performance company. Meggitt content includes: Earlier in his career, a programme went It’s teams of individuals, working together wrong because he was told to do respectfully, that will. Airbus turned 50 at the Paris Air Show, • Servo fuel heater something incorrectly. Today, he says he • Main heat exchanger would look at that situation differently. Tony Wood, the Board and the extended it seems only appropriate that we • High pressure compressor Even if you’re not in control, there is always leadership team are committed to ensuring Coming from curious: bleed valve ask questions, elicit answers something you can do to make a bad that we all come to work every day, celebrate by understanding how strong • Starter air valve situation better and you should never enjoying our tasks and our relationships • Engine air oil cooler accept being a victim of circumstance – with others, because that is where you get our relationship with Airbus is and in • Fire extinguishers or even bad leaders. a step change in performance. And that is • Crew restraints why Meggitt is investing in HPC. particular our involvement on the iconic • Fire/overheat detection pylon Terry believes that because of HPC, there • Fire/overheat detection engine will be a whole new generation at Meggitt When it’s your turn to take part, give it single aisle jet, the A320. • Transducers • Accelerometers who know how to get the best out of your all. And if you are on the shop floor, wingtips, designed to reduce drag everyone. start to expect more from your supervisors, • Speed sensors According to Airbus, an A320 takes and improve efficiency, and a choice of managers and colleagues. We are all on • Temperature sensors off or lands every 1.6 seconds. From two engine types, the A320 holds the same team. • Oil quantity transmitters the heat of the desert to icy Antarctic the title of longest-range single-aisle • Motors and generators runways, or from short runway urban aircraft. We are proud to be part of the • Cockpit door surveillance environments to remote high-altitude A320 programme. • Sealing solutions airports, the A320 is operating around the world. With its distinctive sharklet Mood lift:
Seth Terry’s are you happy and grateful, Cruising speed: or angry and frustrated? Maiden flight: 828 km/h (514.5 mph) 25 September 2014
Range: top five healthy Number in operation: 3,300 nautical miles, (6,150 km) 869 as of end June HPC behaviours Engine options:
Seating capacity: Leap 1A engine 189 Pure Power PW1100G Being
Listening Cargo capacity: Fan diameter: accountable 3 4 37m 198cm (78in) 1 Length: Being at Not being 37.57m (123ft 3in)
our best a victim Wingspan: 2 5 35.8m (117ft 5in) Assuming 3 positive intent
28 | Meggitt Review | Summer 2019 Meggitt Review | Summer 2019 | 29 IN FOCUS The key feature of the 2Ku design means both CONTENT OVERVIEW antennae lie flat, this helps with aerodynamics but as a non-standard concept requires some radical thinking for radome design. Typically a normal radome picks up signal coverage from 0˚ to 55˚, but the Gogo radome has to work from 0˚ to 80˚ incidence angles, creating several challenges in terms of geometry.
The Baltimore and Rockmart teams were not phased and their innovative solution is now in full production. What’s more they developed a new laser-based ply projection process to support large volume production of this ground-breaking part. To be able to Want to know produce required tolerances and support the tremendous growth in civil connectivity the team has installed dedicated laser ply projectors. The laser shows precisely where the line of the ply of the material should go, in accordance with the CAD drawing and how to stay model. This critical positioning is further enhanced with the use of computer-controlled ply cutting machines which allow the ply to be cut with absolute accuracy.
Together, Gogo and Meggitt have transformed the 2Ku product line. Our unique solution costs less for customers to install and minimizes connected the impact to operating costs through its extremely aerodynamic design and lightweight composite construction. You could say it’s a at 35,000 feet? “Winwin” situation for operators worldwide.
Our advanced composites team has the answer.
Since its introduction in 2014, Gogo 2Ku Our radome experts in Baltimore and technology has revolutionised global inflight Rockmart are recognised as world leaders connectivity. This global satellite-based access for the design and manufacture of military technology gives airlines unlimited potential radomes. Due to rapid changes in technology, to create unique in-flight experiences in-flight connectivity on commercial aircraft is that keep passengers in touch, no matter how now a reality and our team is naturally curious. far from home. Gogo is one of the main internet service providers on commercial and business aircraft It is undeniable that the antenna system is and it is testament to our global reputation instrumental to in-flight connectivity, but this that they approached Meggitt to help them vital piece of equipment needs to be housed capitalise on this growing trend. and protected in something rather special, a radome. For those of us who are new to The Gogo 2Ku Radome is a pioneering aviation, a radome is a structural, weather- solution that uses an innovative double- proof case that protects the antenna and seals antenna system (2Ku), providing forecasted the electronic equipment. It is constructed peak transmission speeds of 70 Mbps. With from an advanced composite material which hundreds of passengers on board, all sharing is effectively transparent to radio waves, the wifi, this doesn’t sound too impressive, but allowing the signal to be transmitted. the Gogo antenna cleverly borrows bandwidth from a network of 165 Ku satellites around the Reliable, high-speed in-flight world to boost connectivity. Effective signal transmission through the radome is imperative internet: everywhere, all the to the correct functioning of the system. time, enabled by Meggitt
30 | Meggitt Review | Summer 2019 Meggitt Review | Summer 2019 | 31 IN FOCUS PRODUCT PERFORMANCE HIGHLIGHTS IN PARTNERSHIP
Well-positioned The future is to deliver an fibre optic
outstanding 2019 Optical sensing is an emerging We are at the forefront of this technology and our Simi Valley safety systems team technology that is set to provide is one step closer to launching next- generation fibre optic Bleed Air Leak aircraft manufacturers with more Detection systems, thanks to a recently effective and accurate sensing and signed partnership with Luna Innovations We released our 2019 Here are the highlights: Inc., a market leader for fibre optic-based monitoring solutions and considerable technology. interim results to Strategic Portfolio Our continued investment in differentiated space and weight savings. Under the agreement Luna will work with the City on Tuesday technologies has ensured progress in priority our advanced technology teams to develop areas. We have also completed two non-core fibre optic components to partner our own 6 August. Our divestments to further focus our portfolio on electronic controllers and FBG (Fibre Bragg attractive growth markets where Meggitt has a Grating) sensors for aircraft fire and overheat performance over the strong competitive position. detection equipment. first six months of the Aircraft overheat detection systems detect Customers year has been positive, Customer feedback on our new customer- leaks along the bleed air ducts. Using fibre aligned organisation has been positive. optic technology, Meggitt’s pioneering and we continue to Our aftermarket business and military sales solution provides real-time temperature continue to grow with several important Showcasing our measurement continuously along the sensor contract wins (see pages 5 and 41). length, providing quicker and more accurate make strong progress detection of fires or overheat, greatly improving sensor accuracy and reliability, on our blue chips. Competitiveness technology at We are ahead of plan in our factory expansion ensuring passenger and crew safety. and consolidation activities, including the Capital Markets Day Luna Innovations is a fabulous partner to newly-expanded Services & Support facility have, it leads the field in this area. Working in Miami and the Ansty Park site in the UK. In May, Meggitt hosted a Capital Markets together we will soon be delivering next- Our Focus 8 sites have seen encouraging Day for investors and analysts in London. generation optical sensing solutions, improvements in on-time delivery and This annual event traditionally consists capable of delivering important weight and reductions in arrears and quality escapes. of an update on our progress in strategy maintenance cost savings, while at the same Embedding the Meggitt Production System execution. This year we also included an time, supporting the development of future across all of our global facilities is critical overview of our approach to sustaining our health monitoring technology. to sustaining these improvements and competitive advantage through development strengthening the performance of all Meggitt of innovative technology. We showcased In our next issue we will be exploring optical locations. Cost reduction remains a core focus some of our pioneering technologies, clearly sensing in more detail, talking to the experts and our supply chain cost reduction efforts positioning ourselves as an organisation with who are bringing the solution to market. have resulted in a further 2% reduction for the innovation at its heart. first half of the year. We were fortunate to be able to use the Atrium at the London Stock Exchange to Culture Our High Performance Culture (HPC) has now demonstrate the technical aspects of our been rolled out to over 4,300 colleagues. presentation. On display in the Atrium were Collaboration and teamwork are becoming examples of our thermal systems technology the hallmark of our culture with HPC and optical sensors as well as a demo of our underpinning everything that we do. intelligent work bench, all manned by a team We are broadly on track and well-positioned of Meggitt engineers who were on hand to for the second half of the year. There is still answer questions. much to do but with everyone’s help we will deliver an outstanding 2019.
32 | Meggitt Review | Summer 2019 Meggitt Review | Summer 2019 | 33 IN FOCUS Staying secure Where to find guidance CYBER SECURITY Did you hear about the Royal Air Force on access control airwoman whose profile was hacked into Start with the Global Policy Pointer on MC2. on the dating app, Tinder? Posing as the If you need to change access rights for your airwoman, a hacker aroused the interest team and are unsure of the correct procedure, of RAF servicemen enough to encourage contact MIS. Likewise, if you need secure one of them to reveal sensitive information file sharing using MoveIT, SecureShare or about the F35 Lightning II fighter. If only Box, MIS should be your first port of call. Stay alert to she’d protected her social media accounts. You can contact the MIS Service Desk by A monthly reminder might have helped phone, live chat, the ServiceNow Portal her. Our monthly Security Bytes newsletter and good old email. No excuses! They are is just one layer of the onion Meggitt ready to talk to you through every channel. deploys to keep its data under wraps. The cybercrooks For those who don’t have Meggitt’s Magnificent Seven rules for media account protection at their fingertips, GDPR – are we boring you? Then this question should wake you up. we’re keen to remind everyone Magnificent Fancy being responsible for Meggitt how to keep information safe. receiving a fine of four per cent of annual in 2019 revenues for General Data Protection The onion that will make Seven Regulation (GDPR) noncompliance? cybercrooks cry Meggitt security controls depend on a mix of In January 2019, Google was fined We expect IT security crime to continue policies, including employee and contractor How to protect your social media accounts £44 million by the French data regulator vetting procedures, and preventative CNIL, for breaching GDPR in relation to increasing in 2019, so it’s important we physical, perimeter and technical controls. Think carefully about who Practise good password hygiene. ad personalisation. Although a record fine, We are all familiar with visitor access, ID 1 can see them. It might not 5 Use different passwords for it could have been much worse. Google’s all take our responsibility to maintain badges, swipe access and security guards. just be family and friends your social media accounts and parent company Alphabet could have been who are looking. Make sure make sure each password is fined up to £3.74 billion under GDPR laws. security even more seriously. Behind the scenes, IT people are looking you’ve checked your security complex and unusual. Enable While every online retailer has been knocking after internal networks, applications and data. and privacy settings – they Two Factor Authentication for at your internet door asking for permission to While Meggitt adopts ‘defence in depth’ and There are access request approval systems, can be adjusted on all major all your accounts if available. hold your data and to continue contacting you social media networks. ‘onion layer’ strategies, the presence of an IT passwords, multi-factor authentication, Keep your mobile apps – and Meggitt Security has been showering department is not enough. We’ve all got to be segregation of duties to ensure multiple rather Never post personal details 6 updated. If you ensure you you with essential information since GDPR alert to the tricks of the cybertrade. It only takes than single failure modes, correct classification 2 such as your address, have the latest version, security came into force in May 2018 – don’t be one click on a false link, or failure to sense that a and encryption of data, malware protection telephone number or your patches will protect you from complacent. It’s still important that you remain message from a friend is unusual in sentiment or and attack-logging, and secure file-sharing. bank details – unless you want the newest known threats. up to date with your responsibilities as an style, to cause enormous damage. you, your friends and family employee and manager. You can find essential 2 The Meggitt philosophy, which adheres to to be targeted by hackers Use a unique email for your guidance under the Group page on MC . world-class practice, is not simply about and identity fraudsters. 7 social media accounts. If battening down all hatches. Availability possible, create a brand- is a watchword. We must function as Close any accounts that new email address for social a business, so Meggitt Security’s first 3 you’re not using. It’s easy media accounts only, so responsibility is to ensure that services are for forgotten social media if you are compromised, available whenever needed. To enable accounts to be compromised hackers won’t have access Meggitt employees to conduct business without being noticed. to valuable information. with ease, Meggitt Security’s principles of Check the apps connected Getting and granting ‘Confidentiality’ and ‘Integrity’ apply. 4 to your social media. Do access to data – what you use your Facebook or Confidentiality revolves around access Google account to sign in to information and assets being granted you need to do for any other applications? to staff on a need-to-know basis only. Ask yourself whether this 1. If you’re an employee with a Meggitt type of access is necessary. IT account, you are granted a certain Integrity means ensuring that information level of access to Meggitt data so you is not tampered with when it travels from can do your job. It is your line manager’s source to destination and when it is stored. responsibility to ensure that you are given Information stored in underlying systems the correct level of access and no more. and databases is protected through If your job changes, your line manager access controls, with accepted procedures 2. should review your access, revoking access to change stored and transit data. you no longer require and approving new access to fulfil your new role. And yes, you’ve guessed it. This If you still have access to old data or underlying philosophy is known as ‘CIA’ 3. systems that are no longer required (confidentiality and integrity applies). for your current role, you must let your manager know so this can be remedied. Criminal or colleague? A UK company was recently fined £175K And remember your manners: how you speak and act continues for its failure to detect a malicious employee is just as important online as it is when you are physically Good personal security habits have who exported and subsequently tried to sell customer information on the dark web. with people. Remember that everything you say and do an impact on the way we think about Remember: threats to our data can come from inside a business, so while trust online is almost always forever, affecting relationships security at work and, of course, is fundamental between friends and and professional prospects long after you have forgotten personal and professional interests colleagues, stay alert to unusual behaviour. the view you once expressed in cyberland, without the can often overlap in an increasingly benefit of tone, context and a specific audience in mind. tangled web of online activity.
34 | Meggitt Review | Summer 2019 Meggitt Review | Summer 2019 | 35 IN FOCUS CYBER SECURITY
Law-breaker’s Lexicon Dictionary of Destruction CEO fraud Ransomware GDPR basics A particularly nasty kind of malware that • GDPR provides EU citizens with H is for hacker Also known as ‘business email compromise’ encrypts all the data on a PC or mobile greater control over their personal (BEC), a scam designed to impersonate device, blocking the data owner’s access data and provides assurance that their A criminal who steals personal senior executives and trick someone into to it. Once infected, the victim receives information is being protected. Suspected information from social media accounts sending money or personal information to a message asking for money (usually in and goes shopping -- on your account. the cybercriminal. Typically, there’s an ‘urgent’ • Brexit won’t make a difference to the Bitcoin) in exchange for the decryption And if it’s linked to your work email, he request via email for a transfer of funds UK government’s commitment to key. There’s no guarantee that you’ll get or she’ll have a go at getting important involving someone who can’t verify with his GDPR. In Britain, it’s here to stay. the decryption key after you’ve paid up. work-related information, too. or her boss that the email is genuine while • Although GDPR is EU legislation, feeling they can’t ignore an instruction from Save yourself a lot of pain: ensure the rules apply to personal data held data breach? someone so senior. It’s big business and a your Meggitt data is regularly about EU citizens worldwide, and highly profitable one. The sums involved are backed up and stored so you don’t so all employees should be aware What to do next I is for identity so great, the scam only needs to be successful lose important documents. of the requirements of GDPR. Report incidents immediately so that Meggitt a few times to be highly cost effective. • GDPR applies to all functions can assess any breach and report it to the data Your identity, stolen by hackers Trojan horses at all levels of a business. protection regulator in the UK within the 72-hour who use social media accounts to Malware A type of malware that misrepresents itself • Since GDPR legislation is designed to limit, avoiding the potential for heavy fines. register on other sites, pretending to look legitimate. They hide in apps in protect EU citizens’ personal data, it’s to be you. Imagine the fun they can Some types of malware are: smartphone stores, freeware and shareware crucial you understand what counts as Report data breaches via [email protected], email the have, literally, at your expense. • Virus and, commonly, email attachments associated personal data. Any data collected about Service Desk or use Service Now, or you can phone • Ransomware with spam email campaigns that claim you someone falls under the new protection an MIS Service Desk Analyst. You can also contact • Trojan horses have a voicemail, fax, or shipping notification. law including names, email addresses, Paul Jay (Chief Information Security Officer), Marina • Worms photos, social media posts, personal Thomas (SVP & Group Company Secretary and Data is for blackmail When you click on the document to find medical information, IP addresses, bank Protection Officer) or David Todd (Group Head of Data). B At worst, it can disrupt normal computer out who has shipped you a package, the details, geolocation, online behaviour operations, steal personal information file opens to show you what you expect (cookies), profiling and analytics data, Fancy being held to ransom and obtain unauthorised access to to see or hear, while malware is slyly race, religion, political opinion, trade over sensitive information? computer systems. At best, malware downloading on to your computer. union membership, sexual orientation, can display unwanted or offensive advertising and messages. health, biometric and genetic data. Worms • That’s the obvious stuff. How Among the most common types of malware. about application forms and Virus They spread independently over computer CVs, performance reviews, CCTV A type of malware capable of self- networks by exploiting operating system footage and building access data, replication. It is designed to harm vulnerabilities, typically causing harm to their computer and other device usage, computers and information systems and host networks by consuming bandwidth and telephone call records and recordings, can spread through the internet, through overloading web servers. If your computer has disciplinary and grievance material malicious downloads, infected email slowed down for no apparent reason, you may and training and testing outcomes? attachments and files or documents. have a worm. Worms often spread by sending mass emails with infected attachments to • If the information can be used to A virus can steal your data, destroy users’ contact and deploy code designed to identify someone, then there’s a Know your poison information, log keystrokes and use your steal data, delete files or create botnets. good chance it will be on the list. Over the past two years, Security computer’s camera to spy on you. • Businesses must report all possible data Bytes has been working hard to breaches to customers and the regulator educate employees. Just in case A virus needs human intervention to spread within 72 hours of becoming aware so it will invite you to run a programme of them. In the past, many businesses 10ways to you missed any editions, here are or open a file. It can copy itself into other have hidden data breaches from their two glossaries to help you. computer programmes, data files, and customers until it somehow got out. This sections of your computer including the boot new change means companies must keep a good sector of the hard drive. Once this happens, declare if they’ve had a data breach your computer will become infected. within 72 hours or face a hefty fine. GDPR house 1 2 3 4 5 6 7 8 9 10 Keep and maintain a Do not leave Return all hard copy Use your screen Use screen privacy Conduct data Encrypt electronic When travelling, When supplying Follow the guidelines and clear desk at work. documentation out in data to filing cabinets saver to lock shields if you hygiene checks data with a strong take encrypted and employee images for advice provided in 2018, the open when you are and lock them. electronic devices. routinely deal regularly. If data is password. If you necessary data only. publication, ensure especially specific functional away from your desk. with confidential no longer required, need to share data, all individuals have training from HR and information. delete or shred email the encrypted given permission finance to trade compliance any hard copies. data and send the for these images and marketing. Contact password by text to be used. [email protected] for to the recipient. training and awareness material.
36 | Meggitt Review | Summer 2019 Meggitt Review | Summer 2019 | 37 NEWS NEWS & STORIES Toulouse facility awarded for continuous excellence by Airbus
In April, Airbus recognised our Toulouse facility’s continued performance and excellence with an News Accredited Supplier Award for excellence in Industrial Performance. The Toulouse team has been a partner to Airbus for many years and this award cements that longstanding relationship. For Meggitt, this represents our round-up Showing off our skills in continued commitment to delivering, cost effective, cyber threat hunting low risk, long-term solutions for all our customers. This is an excellent example of how partnership and teamwork can help you succeed and we would like to The MIS Cyber Security Team won an intense congratulate all of our Toulouse employees for their competition that tested the threat hunting skills of commitment and efforts. some of the best cyber security teams in the UK. The competition was hosted by the security software vendor ‘Splunk’ in London and our team competed with 2019 got off to a great start, 40 other teams from some of the largest corporations in the UK. The competition is called ‘Boss the SOC’ with plenty of successes Heatric PCHEs to be used (Security Operations Centre) and included a series of complex “war game” scenarios emulating hacking across the world. Here are on CNOOC’s first semi- and cyber-attacks that teams raced against the clock some of our highlights: submersible oil platform to analyse. Kashaf Rashid, our global head of Cyber Security Operations said that “competition was intense and our Our sales team in China, working closely with team edged into first place just after the half-way point Meggitt receives COMAC Heatric, successfully convinced China National in the competition. We were also one of the smallest Offshore Oil Corporation (CNOOC) to move teams entered in the event and this is a testament to Quality Excellence award away from their traditional shell and tube the experience and skill of James Steel and Tomasz heat exchangers, to the Heatric printed circuit Bucon, our highly skilled cyber threat analysts who took China’s leading aircraft manufacturer heat exchangers (PCHE) for their first semi- part in the competition” Commercial Aircraft Corporation of China submersible platform. (COMAC) awarded Meggitt its 2018 Supplier The new semi-submersible platform will be of the Year – Quality Excellence Award. The used in the Lingshui 17-2 gas field, in the South COMAC delegation, headed by Chairman of the China Sea. It was the first oil and gas discovery Board Mr He Dongfeng, presented the annual in China’s deep-water exploration. The gas award to Tony Wood at a ceremony in Fribourg field is estimated to exceed 75 billion m³, on Thursday 28 March. with total geological reserves of natural gas of Congratulating François Bühlmann, VP Engine 176 billion m³. Systems Fribourg and the team, Tony Wood The contract for this platform is worth said, “We have a good relationship with £2.2 million. We look forward to working with COMAC, and the ability to deliver product of CNOOC on future projects. such a quality that it wins this award should be an inspiration to the whole of Meggitt.” Making strides in Concorde’s 50th anniversary Diversity and Inclusion
On Tuesday 9 April, Meggitt attended a black In May, we took the opportunity to launch our new tie dinner celebrating the 50th anniversary of Diversity and Inclusion strategy on World Diversity Day. Concorde’s first British flight. The gala event was Miami MRO Centre of held beneath the signature delta wings of the Culture is one of our blue chip priorities for 2019, and Excellence opens for business supersonic jet in Aerospace Bristol’s Concorde creating a truly inclusive work environment is a key part Hanger near Filton Airfield. of that. Followed by the launch of our first Employee Resource Groups, the new strategy is a big step towards On Tuesday 16 July, 18 months of hard work Meggitt (then Dunlop) supplied the wheels making Meggitt a truly diverse and inclusive place culminated in the grand opening of the newly and brakes for this iconic aircraft, so it was to work. expanded Miami MRO facility. especially fitting that we should help celebrate the incredible technical achievement that Over 150 employees gathered with federal, #1 state and local government organisations to was Concorde. The MIS Cyber Security celebrate the event, hosted by Tony Wood, Chief Team won an intense Executive, and Ray Bennett, Services & Support competition against some Americas SVP General Manager. The team were joined by government and strategic partners from of the best cyber security the UK and the US and representatives from local teams in the UK. educational institutions who helped build the incredibly skilled and talented workforce. This expansion to our existing Miami site is a great step for Meggitt’s future.
38 | Meggitt Review | Summer 2019 Meggitt Review | Summer 2019 | 39 NEWS NEWS NEWS & STORIES CONTRACT WINS Sharing your Contract stories wins JUNE Meggitt Training Systems It isn’t just about the contracts we commences delivery on targeting win and the events we go to as a equipment orders • Facility: Training Systems Suwanee company. We want to share stories • Customer: US Army about what you’ve been doing – • Product: Target equipment • Contract value: $4.26 million both in and out of the office. Send your stories to £2.5k JANUARY [email protected] for Type 1 Services & Support signs contract diabetes with Turkish Technic for the supply of spares and MRO services Akron Engineers hold inaugural • Customer: Turkish Technic • Product: Spares and MRO services Office Olympics event • SMARTSupport™ contract A huge congratulations to Mark Conlin who completed APRIL To add some fun to the workday in the midst of a the Virgin London Marathon in four hours and five Meggitt signs $750 million seemingly endless winter season, the Akron Engineering minutes on Sunday 28 April. Mark ran dressed as Rufus contract with Pratt & Whitney Meggitt Fire & Safety signs EEC (Employee Engagement Committee) hosted their bear to help raise awareness and over £2,500 for Type 1 first ever Engineering Office Olympics. 44 Engineers diabetes. Mark’s son, Matthew, was diagnosed with the • Facility: San Diego contract to supply Rudder Pedal signed up for the occasion and were split into four teams condition when he was just six years old. • Customer: Pratt & Whitney Assemblies to Lockheed Martin to compete for highly coveted winner’s medals, and an • Product: Composite components for on F-35 lot 12 to 14 the F119 and F135 engines overall team competition trophy. The events were held • Facility: Ventura County • Contract value: $750 million at lunchtime about once a week with winners earning In support of Mental Health Awareness Month, 15 brave • Customer: Lockheed Martin medals and points for their teams. Meggitt employees attempted the Three Peaks Challenge • Product: Rudder Pedal Assemblies The games culminated with a recap ceremony and pizza in June and needed your help in fundraising. The National • Contract value: $12 million party where Team Brakin’ Bad was presented with the Three Peaks Challenge involves climbing the highest peaks JULY winners’ trophy. of Wales, England, and Scotland - consecutively and within 24 hours! To complete the challenge, it requires 23 miles Services & Support signs North Hollywood awarded of climbing, over 10,000ft elevation gain, and 462 miles of long-term agreement with OEM driving between the mountains. The team raised more than Services for aftermarket services Lockheed Martin contract £10,000 for mental health charities. to the Middle East, Africa • Facility: North Hollywood • Customer: F-16 Fighting Falcon and Russia • Product: Engine bleed air valve • Customer: OEMServices • Contract value: $6.8 million On 15-16 June, Ian Pilkington, Head of • Product: Aftermarket services Business Planning and Control, cycled from • SMARTSupport™ contract Morecambe to Bridlington – a mammoth 170 miles from west coast to east coast. Ian (and the friends cycling with him) raised See page 5 for more contract over £2,000 for the Alzheimer’s Society in wins announced at Paris Air memory of Ian’s mother. MARCH Show.
£2k Meggitt awarded $37 million contract raised for the • Facility: Defence Systems Irvine Alzheimer’s • Customer: Abrams Program Society • Product: Auxiliary Cooling and £10k Power System • Contract value: up to $37 million raised for mental In the next edition health charities explore how every day we enable the extraordinary with our technology special.
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