The 60Th GLOBAL SUMMIT
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The 60th GLOBAL SUMMIT Seizing opportunities in the face of disruption THE EXECUTIVE SUMMARY 15th - 17th June 2016 Cape Town International Convention Centre CAPE TOWN, SOUTH AFRICA 1 «We all have the same goal in mind and «Food safety is a commitment you make it’s food safety for our consumers. throughout your whole organization.” That’s just a reality.» Danny Wegman - Wegmans Mike Robach - Cargill «Data is precious but human capital is what will make the difference.» «It’s our job to set high standards. Eric Legros - Majid Al Futtaim Retail Transparency brings consumer trust.” » Denise Morrison - Campbell Soup Company «A company is successful overtime if it creates shared value for society.» Paul Bulcke - Nestlé THIS WAS THE 60TH “More people today are dying of obesity than hunger.” Jonathan Farnell - EAT Fondation GLOBAL SUMMIT «We need to infuse more confidence in our economy and look for areas of growth.» Cyril Ramaphosa - Deputy President of South Africa «Human capital will soon be something to make war over.» «People is the most challenging asset. Vivienne Ming - Socos Training and development are the key.» Hans Anggara - Alfamart 2 3 THE GLOBAL SUMMIT 2016 IN NUMBERS The Global Summit of The Consumer Goods Forum is the business event that unites CEOs from some of the world’s 800+ most successful retailers, manufacturers and service providers. 300+ This unique event is the essential destination where 800+ successful FMCG leaders, from over 50 countries, gather under one roof every year. It is where CEOs talk to CEOs with additional input from global and regional experts. It is COMPANIES 45 the place to voice and discuss the key issues and challenges facing our industry now and in the future. It is the event DELEGATES COUNTRIES where the global agenda for the consumer goods sector is set. Seizing opportunities AND 50BR in the face of disruption JOURNALISTS 38 We are living in an age when consumers trust many discount retailers more than their long established competitors. SPEAKERS When they trust social networks of their anonymous peers far more than well-known retailers and brands. When we are all willing to benefit from the physical touch and human service offered by physical stores, but prefer to part with our money online. When unknown start-ups are seen as better for you, better for the planet and better for society than big businesses. We are living in an age of disruption. And beneath all disruptions lie opportunities. TOP COUNTRIES The 60th Global Summit, the industry’s best global CEO event, brought together innovators, CEOs from our industry and leaders of new business models, from emerging and developed markets, to share their experiences and challenge us to see disruption from new vantage points. SOUTH AFRICA USA FRANCE UK GERMANY SWITZERLAND MORE THAN 300 ARTICLES ABOUT THE GLOBAL SUMMIT 2016 (+135% COMPARED TO 2015) The Consumer Goods Forum (“the CGF”) is a global, parity-based industry network that is driven by its members to encourage the global adoption of practices and standards that serves the consumer goods industry worldwide. It brings together the CEOs and senior management of some 400 retailers, manufacturers, service providers, and other stakeholders across 50 countries, and it reflects the diversity of the industry in geography, size, product category and format. Its member companies have combined sales of EUR 3.5 trillion and directly employ nearly 10 million people, with a further 90 million related jobs estimated along the value chain. It is governed by its Board of Directors, which comprises 50 manufacturer and retailer CEOs. For more, please visit: www.theconsumergoodsforum.com. 4 5 A Voice from Asia: The Alfamart Journey 14:45 THE OFFICIAL PROGRAMME HANS ANGGARA - ALFAMART 19 Modern Retailer in the Middle East 15:15 ERIC LEGROS - MAJID AL FUTTAIM RETAIL 20 Wednesday 15th June Retail in Africa: Contrasts and Contradictions 16:30 RICHARD BRASHER - PICK N PAY STORES LIMITED 21 Welcome to The Global Summit of The Consumer Goods Forum Positioning Walmart for the Future 14:30 GARETH ACKERMAN - PICK N PAY STORES LIMITED 17:00 8 DOUG MCMILLON - WALMART 22 Doing Business on the African Continent Bringing Efficiency to the Market Place 14:40 CHRISTO WIESE - PEPKOR 17:30 9 JUNLING LIU - NEW PEAK GROUP 23 Consumer Goods for Better Lives Consumer Trust One Year After New York 15:00 DAVE LEWIS - TESCO 18:00 10 PETER FREEDMAN - THE CONSUMER GOODS FORUM 24 A Special Welcome to South Africa 15:30 th CYRIL RAMAPHOSA - DEPUTY PRESIDENT OF SOUTH AFRICA 11 Friday 17 June Lessons to Be Learned from Disruptive Communication 16:00 Creating Shared Value Sustainably SIR MARTIN SORRELL - WPP 12 09:00 PAUL BULCKE - NESTLÉ 25 The Land of Business Opportunity – A Snapshot of the African Political Landscape Food Safety: Global View for a Global Issue 17:00 ZELDA LA GRANGE - FORMER PRIVATE SECRETARY - OFFICE OF THE PRESIDENT NELSON MANDELA 13 09:30 DANNY WEGMAN - WEGMANS MIKE ROBACH - CARGILL 26 Reasons to Believe in Africa – The Rise of the Bright Continent 17:30 MUHTAR KENT - THE COCA-COLA COMPANY 14 Let’s Be Challenged by the Next Consumers' Generation 11:00 TOM GORMAN - BRAMBLES th JULIE HAMILTON - THE COCA-COLA COMPANY Thursday 16 June ENACTUS STUDENTS 27 Empowering Healthier Consumers Fireside Conversation 12:00 09:15 WALTER ROBB - WHOLE FOODS ROB DAVIES - MINISTER OF TRADE AND INDUSTRY OF SOUTH AFRICA 28 DENISE MORRISON - CAMPBELL SOUP COMPANY JONATHAN FARNELL - EAT FOUNDATION Opportunity and Transformation in a Fast-Changing Retail Landscape 15 14:15 DICK BOER - AHOLD-DELHAIZE 29 The Digital Disruptors Have Their Say 10:00 Leading Retail in India VIVIENNE MING - SOCOS 14:45 KISHORE BIYANI - FUTURE GROUP 30 MICHAEL FERTIK - REPUTATION.COM KATE SAYRE - FACEBOOK 16 The Courage to Lead 15:15 FRANÇOIS PIENAAR - FORMER SOUTH AFRICAN RUGBY TEAM 31 Positive Impact, Real Business: Young Entrepreneurs in Emerging Markets Share Their Story 11:30 AFFIONG WILLIAMS - REELFRUIT Closing Remarks - HEADBOY INDUSTRIES INC. 15:45 LUDWICK MARISHANE 17 GARETH ACKERMANN - PICK N PAY STORES LIMITED 32 A Digital Model to Global Success 14:00 DANIEL ZHANG - ALIBABA 18 Special Sessions 34 6 7 GARETH ACKERMAN CHRISTO WIESE Chairman Chairman Pick N Pay Stores Limited Pepkor & Co-Chair The Consumer Goods Forum «The CGF has to play a key role « When the sun rises, whether you in sustainability improvements are a lion or a gazelle, you had for the world.» better be running fast. » WELCOME TO THE GLOBAL SUMMIT DOING BUSINESS ON THE AFRICAN CONTINENT OF THE CONSUMER GOODS FORUM Gareth Ackerman opened the He told The Consumer Goods Forum who had less. The Consumer Goods Christo Wiese said he was an Africa by the end of the century. first was toselect with care the 60th Summit. He said that he and that it was coming together with Forum had to play a key role in optimist, but that the continent And by being late participants, countries in which you operated. Co-Chair Denise Morrison were greater strength than ever before, sustainability improvements for suffered from a bad press. It was Africans could leapfrog in terms of Thorough research would stand delighted to welcome delegates to with increased membership, a the world. This was the perfect in the nature of the media to focus technology. The use of smartphones you in good stead, and he advised Cape Town, and said that he was stronger programme and more subject for the 60th Summit, and on the sensational and in the short was forecast to increase to 50% by identifying those countries with a especially happy that the Summit impactful work. In the past 12 he said the line-up of speakers was term, Africa offered a rich menu 2020 compared to 2% in 2010. progressive attitude towards foreign took place in his home town. months, great progress had been distinguished not just by its quality of poverty, corruption, abuse and direct investment and a growing Alluding to the rain outside, he made on all fronts. The Forum was but its geographic breadth, and the crooked leaders. But the pressures The obstacles to realising this middle class. Second, you needed said he was not going to apologise establishing a new board in South highest number of women leaders. of daily reporting meant that the potential were headed by a lack a long term commitment to the for the weather because the entire America, and was establishing a media were not always able to pull of adequate infrastructure. continent. When Shoprite entered region had been experiencing a stronger base in South Africa. Ackerman said he wanted to back to look at the wider context, Weise explained that Zambia was the rest of Africa the principals had drought. The issues of food safety Sustainability was ever-present acknowledge and thank a number of all leading to the impression of a almost exclusively dependent on agreed the development was for and security were never more in members’ minds, whether with people. His father had been chair of backward continent. hydroelectric power, but because their children and grandchildren, real and present than in such regard to food safety and security, the old CIES for a number of years, of the recent drought, water levels not for themselves. In the end, they circumstances. climate change and deforestation and was in the hall with his mother. Although it was important to make had shrunk dangerously low and had ended up making higher returns or the social agenda, with specific He expressed his thanks to the a clear distinction between Africa’s Zambians only had four hours than in their home market, but Ackerman said that he, his family attention to the issue of forced sponsors of the Summit, the Summit potential and the clear realities of of electricity a day.