MINUTES

Ordinary Meeting

Held at the Mackay Entertainment and Convention Centre 258 Alfred Street, Mackay

On Wednesday 9 December 2020 ORDINARY MEETING - 9 DECEMBER 2020

ORDER OF BUSINESS

ITEM PAGE

1. Attendance...... 4 2. Opening Prayer ...... 4 3. Absent on Council Business ...... 4 4. Apologies...... 4 5. Condolences...... 4 6. Conflict of Interest ...... 4 7. Confirmation of Minutes...... 4 7.1. Confirmation of Minutes - 25 November 2020 ...... 4 8. Business Arising out of Previous Minutes ...... 5 9. Mayoral Minutes ...... 5 10. Consideration of Committee Reports & Recommendations...... 5 10.1. Draft Minutes - Character and Heritage Advisory Committee - 27 November 2020...... 5 10.2. Draft Minutes - Sustainability and Environment Advisory - 27 November 2020 Committee - ..13 11. Correspondence and Officer's Reports ...... 18 11.1. Office of the Mayor and CEO...... 18 11.1.1. Strategic Financial Report - November 2020...... 18 11.1.2. End of Year Result 2019/20...... 39 11.1.3. Report from Councillor Attendance at Local Government Association of Conference - 19 - 21 October 2020...... 52 11.2. Community and Client Services ...... 78 11.2.1. Council Adoption of 2019-2020 Annual Report and Audited Financial Statements ...... 78 11.3. Development Services ...... 256 11.3.1. Facilitating Development in the Policy Review ...... 256 11.3.2. Proposed Adopted Charges Resolution 2020 ...... 294 11.3.3. Decide to Adopt Proposed Amendments to the Tradeable Development Rights Council Policy (Policy 091) ...... 324 11.3.4. Voluntary Mechanism for Stormwater Quality Management Policy Review (Policy 087)...339 11.3.5. Seaforth Esplanade Master Plan...... 352 11.3.6. Master Plan for the new Woodlands District Park ...... 470 11.3.7. Vegetation Vandalism – Extremely Significant Case – The Esplanade, Grasstree Beach 573 11.3.8. Vegetation Vandalism – Extremely Significant Case – Headland Drive, Haliday Bay...... 582

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11.3.9. Vegetation Vandalism – Extremely Significant Case at Victor Creek Reserve – Finlaysons Point Road, Seaforth ...... 591 11.3.10. Waiving of Infrastructure Charges for Certain Charities, Not for Profit Groups and Sporting Groups...... 601 11.3.11. Facilitating Development in the Mackay Region Policy - Extension to Approval - SHD Pty Ltd - Reconfiguration of Lot - Kerrisdale Gardens Estate - Stages 3 and 4 ...... 606 11.3.12. Council Assuming Sunwater's Recreational Assets at Kinchant, Eungella & Teemburra Dams ...... 617 11.4. Engineering and Commercial Infrastructure ...... 623 11.4.1. Age Care Facility - Infrastructure Upgrade Proposal...... 623 11.5. Organisational Services ...... 712 11.5.1. Request for Ministerial Exemption for Commercial Leasing Tenders - The Dome, 134 Victoria Street, Mackay...... 712 11.5.2. Adoption of Council Policies ...... 714 11.5.3. Local Law Making Process...... 753 11.5.4. Telecommunications Infrastructure Exchange Agreement – AARNet Pty Ltd and Mackay Regional Council...... 930 11.5.5. Audit Committee Minutes...... 940 11.5.6. Lease of Land - Brewers Park Sporting Precinct...... 946 12. Receipt of Petitions...... 954 13. Tenders ...... 954 14. Consideration of Notified Motions...... 954 15. Public Participation...... 954 16. Late Business...... 954 17. Confidential Reports...... 954 17.1. Approved Sponsorship Under the Invest Mackay Events and Conference Attraction Program - November 2020...... 954 17.2. Approved Concessions Under the Facilitating Development in the Mackay Region Policy - November 2020...... 955 17.3. Draft Minutes - Invest Mackay Events and Conference Attraction Program Advisory Committee Meeting - 9 November 2020 ...... 955 18. Meeting Closure ...... 956 19. For Information Only...... 956 19.1. Building Statistics - November 2020 ...... 956 19.2. Development Application Information - November 2020...... 959

MACKAY REGIONAL COUNCIL PAGE 3 ORDINARY MEETING - 9 DECEMBER 2020

His Worship the Mayor, Cr Williamson acknowledged the traditional custodians of the land on which we meet today, the Yuwibara and Yuibera people and paid his respects to their Elders past and present. He also extended his acknowledgement to all Aboriginal members of the Birri Gubba Nation.

Mayor Williamson advised that the Council Meeting is being streamed live, recorded and published in accordance with Council’s Standing Orders, including publishing on Council’s web-site.

1. ATTENDANCE

His Worship the Mayor, Cr G R Williamson (Chairperson), Crs M J Bella, L G Bonaventura, J F Englert, M I Green, B C Hassan, A N Jones, F A Mann, K L May, R J Seymour and P A Townsend were in attendance at the commencement of the meeting.

Also present was Mr M Thomson (Chief Executive Officer), Mrs P Jaenke (Minute Secretary), Mr D McKendry (Executive Officer), Mr C Jessup (Acting Director - Engineering & Commercial Infrastructure), Ms A Nugent (Director - Development Services), Mr J Carless (Director - Capital Works), Ms A Hays (Director - Community & Client Services), Ms K Lamb (Director - Organisational Services) and Mr M Sleeman (Manager - Corporate Communications & Marketing).

The meeting commenced at 10:00am.

2. OPENING PRAYER

Reverend Dr Julia Pitman from the Uniting Church led those present in Prayer.

3. ABSENT ON COUNCIL BUSINESS

Nil

4. APOLOGIES

Nil

5. CONDOLENCES

Mayor Williamson expressed condolences on behalf of Council, to the family of Rod Manning, who had been the Editor of the Mackay Daily Mercury for many years, who passed away recently.

6. CONFLICT OF INTEREST

Nil

7. CONFIRMATION OF MINUTES

7.1. CONFIRMATION OF MINUTES - 25 NOVEMBER 2020

Council Resolution ORD-2020-319

THAT the Ordinary Meeting Minutes dated 25 November 2020 be adopted.

Moved Cr Mann Seconded Cr Green

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CARRIED

8. BUSINESS ARISING OUT OF PREVIOUS MINUTES

Nil

9. MAYORAL MINUTES

Nil

10. CONSIDERATION OF COMMITTEE REPORTS & RECOMMENDATIONS 10.1. DRAFT MINUTES - CHARACTER AND HERITAGE ADVISORY COMMITTEE - 27 NOVEMBER 2020

Author Manager Strategic Planning (Jaco Ackerman) Responsible Officer Director Development Services (Aletta Nugent) File Reference SPLP-031 - CHAC Meeting Agendas & Minutes

Attachments 1. Draft Minutes - Character and Heritage Advisory Committee - 27 November 2020 [10.1.1 - 6 pages]

Purpose

To receive the draft minutes of the Character and Heritage Advisory Committee meeting held on 27 November 2020 for information purposes and consideration of recommendations.

Related Parties

Nil

Officer's Recommendation

THAT the Draft Character and Heritage Advisory Committee Minutes dated 27 November 2020 be received.

Cr Jones noted that the report mentions temporary signs in the city area with permanent signs to be erected at a later date and queried how this would be funded.

Cr Mann advised that at this point there was no funding available for permanent signage but if funding was available in the future, it would be through the Strategic Planning budget.

Council Resolution ORD-2020-320

THAT the Draft Character and Heritage Advisory Committee Minutes dated 27 November 2020 be received.

Moved Cr Mann Seconded Cr Hassan

Cr Mann advised that a morning tea had been held recently to thank the committee members for their work during the year. Cr Mann noted several items from the report including the recent launch of the City Centre Heritage Trail and the over 900 online visits to the trail, the soft launch of the Pioneer Valley Driving Trail with

MACKAY REGIONAL COUNCIL PAGE 5 ORDINARY MEETING - 9 DECEMBER 2020 the possibility of a bus tour during Heritage Week, the consultation which is underway for the Sarina and Eungella trails and the planned workshop in early 2021 to discuss cemetery tours throughout the Region. Cr Mann thanked Dylan Brown for his work on the City Centre Heritage Trail and wished him well as he leaves Council to pursue a new career. Cr Mann thanked Cr May for her input throughout the year.

Cr Jones spoke against the Motion noting that the Pioneer Valley tourist drive only goes to Mirani and then to The Leap which she believes would be confusing to tourists as The Leap is not part of the Pioneer Valley. Cr Jones expressed the view that the second valley tourist drive to Eungella should have been completed in unison with the Pioneer Valley Tourist Drive.

Cr May advised that the Officers have undertaken comprehensive work in relation to the tours with all the areas highlighted by Cr Jones part of this consideration but unfortunately, Council does not have the resources to be able to undertake this work all at once.

CARRIED

Cr Jones recorded her vote against the Motion.

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Minutes Character and Heritage Advisory Committee (CHAC)

Date: 24 November 2020 Time: 8.30am – 10.30am Venue: JCC – Training Room Chairperson Councillor Fran Mann (CFM), Deputy Chairperson Councillor Karen May (CKM) Jaco Ackerman – Manager Strategic Planning (JA) Senior Strategic Planner – Dylan Brown (DB) MRC Representatives: Minutes Secretary – Tabitha Rix (TR) Museums Coordinator – Alicia Stevenson (AS) Built Environment Industry Representatives: Representatives from Mackay Tourism – John Cant (JC), Mackay Historical Society – Steven Pritchard (SP), Mackay Family History Society - Jean Turvey (JT), Historical and other Greenmount Historical Homestead – Sandy Field (SF), Organisations: Individual Representatives: Dominic McCarthy (DM), Debbie Brooker (DB) Muriel Kilcullen (MK) Local Historians: Berenice Wright (BW), Nicholas McDougall (NM) Local Cultural Organisations: Urban Trend Constructions – Ken Ogilvie (KO), Heritage Collections Supervisor - Kate Balderson (KB), Sarina Museum - Carolyn Scott (CS), Mackay West State School – Margaret Spillman (MS), Building Designers Association of Queensland – Richard Pace (RP), Apologies Pioneer Valley Museum – Carmel Kelly (CK), Yesterdays Memories Museum – Chris Vaughan (CV) and Mackay and District Australian South Sea Islander Association Inc – Starett Vea Vea (SVV) 1. Identify current and emerging strategic heritage issues and opportunities within the Mackay Regional Council area and Purpose 2. Advise Council on identified, committed heritage projects within the Mackay Regional Council area.

Action Discussion/Actions/Update Item Number Item Officer

1. Standing Acknowledgement to Country

1.1 Acknowledgement to Country CFM Councillor Mann acknowledged the traditional owners of the land on which we met, the Yuwibara and Yuibera people and welcomed all committee members to the meeting.

2. Standing Adoption of Previous Minutes

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2.1 Previous minutes were adopted by CFM The previous minutes were adopted by council on 11 November. No further comments were Council raised.

3. Standing Actions Arising from Previous Minutes

3.1 Update on Heritage Discovery Trails DB/TR City Centre Walking Trail: The City Centre Walking Trail will launch on Wednesday 2 December 8.30am at the Blue Water Quay near the Leichhardt Tree. Promotional A0 sized stickers have been installed in various locations the City Centre, the stickers display a map and messaging to encourage people to view the heritage trail online. Brochures have been printed and will be delivered to various visitor information centres and local heritage organisations, to promote the heritage trail. The printed brochures aim to promote our regions heritage to an audience consisting of locals and tourists that don’t necessarily have access to our online promotional material. Other promotional material includes a media release, social media promotion and council website promotion. It was discussed that the City Centre Walking trail is all abilities accessible, which is great for all in our community. Cr Mann raised that as the A0 sized promotional stickers are temporary, if permanent signs could be investigated for continual promotion of the heritage trail, targeted at both tourists and locals. JC raised it would be best to install promotional material where groups of people gather the most, to gain maximum impact. Action 1: Investigate feasibility for permanent signage and liaise with relevant council departments on process. Cr Mann & Cr May thanked all who were involved in the development of the City Centre Heritage Trail, they mentioned it was a modern and impressive product that the council can be proud of. Cr Mann personally thanked the Strategic Planning team members working on this project, the library staff and Corporate Communications staff and volunteers of the CHAC, for their high performance and for working well together to deliver a great product for our community. Cr Mann mentioned that she is pleased that the heritage trail project will be putting a positive focus on heritage promotion for our region. Pioneer Valley Driving Trail: The Pioneer Valley Driving Trail will be available as a soft launch in December 2020 and planned to be launched during Heritage Week in May 2021. Volunteers of the CHAC will organise promotional activities for the launch of the Pioneer Valley Driving Trail and council will organise promotion via our standard methods (similar to the City Centre Walking Trail launch promotion).

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Sarina Walking Trail: Staff will commence work on the Sarina Walking Trail in the new year and may need further assistance from volunteers. Eungella Heritage Trail: The feedback from the trail’s consultation indicate potential for a digital heritage trail of Eungella, feasibility for this trail will be investigated in 2021.

3.2 WWI & WWII Commemorative Street TR Six commemorative street signs were installed per previous CHAC recommendation. The team Sign Blades at the library has provided research on the men the signs were named after and council website will be updated with the research and develop a map of the Pioneer Valley that identifies the location of the commemorative street sign blades. It was identified that there are maps on this section of the website that identify streets named after WWI & WWII casualties for Mackay City, West Mackay, South Mackay, North Mackay and East Mackay and also a section that includes biographies of WWI & WWII casualties. It appears as though this section of the website does not contain all war casualties from our region that have street signs named after them, only for the suburbs mentioned previously. As discussed in this meeting, this project may be considered by CHAC volunteers to complete research templates to update and expand this section of council’s web page and advocate for a number of commemorative street sign blades to be installed as an end product for this potential project. This project could also produce a strategic list of street names that could be available for use when new streets are developed as an option.

3.3 Cemetery Project CHAC Initiation meeting/workshop will be scheduled for early 2021 to commence work on this exciting project. CHAC members, please bring along your thoughts and suggestions for a desired end product for this project. It was raised in this meeting that the CHAC members would like to see all cemeteries involved in this project, expanding from only doing the city cemetery to also including the Sarina and Valley cemeteries and having more of a regional focus. The Mackay Family History Society have offered assistance on this project as they have all cemetery records available in their collection.

3.4 Heritage Week 2021 ALL The National Trust theme for heritage week 2021 is ‘Our Heritage for the Future’. The National Trust usually do state level marketing on heritage events around Queensland, we would need to submit shortly our finalised plans for heritage week to be included in this advertising. JT suggested the Mackay Family History Society would be doing a display of their charts in an empty shop and suggested other community groups may like to do the same in other vacant shops in the city centre to make the heritage trail come alive. Cr Mann suggested a bus tour of the Pioneer Valley Driving Trail or a Greenmount After Dark tour. The bus tour and Greenmount tour options would both require significant assistance from the CHAC volunteers to coordinate and organise.

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It was suggested that the launch of the Queensland-wide heritage week could be in Mackay. This could involve inviting a speaker along to speak on heritage topics and promotion. Cr Mann raised that the Heritage Trails project should be nominated for a National Trust Heritage Award as this project deserved recognition for its promotion of our region’s heritage. It was raised that a Karl Langer exhibition could be showcased at the Artspace or Library as part of heritage week. Action 1: TR to gain quotes for bus tour and investigate feasibility and budget availability. Action 2: AS to investigate feasibility for a Greenmount event during heritage week. Action 3:TR to raise with Community Lifestyle staff to investigate possibility of an exhibition at Artspace. Action 4: TR to investigate National Trust awards nomination process and submission dates. An update of all actions will be presented in the first CHAC meeting of 2021.

3.5 ‘Nielsen’s Crossing’ commemorative Cr May Cr May raised that the only option to progress this would be to consider signage to be installed in sign Sarina itself to promote the history of this site. It is unsafe to install anything physical at the site itself due to the road condition and no available parking. Action: Council to consider design of a sign that is to be possibly installed in Station Lane, including current or historic site images and a brief story of this site. Cr May to respond to applicant to advise of outcome of investigation once complete.

4. Standing Agenda Items

4.1 Mackay Region Museums Survey AS The Mackay region museums survey is now open, closing Sunday, 13 December. Museums have considerable potential as a social, cultural, and economic driver. We want people to engage with the stories of our region through our historical centres and be a useful educational resource for our local community as well as a destination for visitors. Please complete the below survey and contribute your ideas to help us identify areas that need improvement and to discover the community’s vision. https://www.connectingmackay.com.au/mackay-region-museums You can also drop by one of our upcoming pop-up consultation stalls.: Sarina Beach Road Shopping Centre – Monday, November 30 – 12.30pm to 2.30pm Greater Whitsunday Farmers’ Markets – Wednesday, December 2 – 7.00am to 11.00am Marian Town Centre (Woolworths complex) – Thursday, December 3 – 2.00pm to 4.00pm AS raised that council are aiming to promote investment in Mackay and make educated and informed decisions going forward for Museums. The information received from this survey will be

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very important to council and we encourage all CHAC members to complete a survey. You do not need to be familiar with any of the Museums in our region to complete this survey.

4.2 2021 CHAC priorities/commitments DB It was raised that Council has set our programs of resourced work for 2021, mainly comprising of the development of the Discover Sarina Walking Trail, the feasibility investigation and pre- consultation of a Eungella Heritage trail and involvement in the cemetery walks initiative. The CHAC terms of reference were discussed, in specific the definition of the role of the CHAC being to encourage public awareness and education of heritage issues and to recommend options for the dissemination of information to the community. CHAC volunteers are encouraged to participate in developing projects pertaining to heritage. Volunteers were asked to finalise 2021 project priorities and commitments that they would be involved in, noting the volunteers already had two priorities they were discussed - the heritage week promotional activities organisation and the cemetery walk initiative. Some ideas for the third priority were:  instigating a school’s local history project opportunity to be completed as part of a primary school’s curriculum  bronze silhouette signage previously investigated as part of the City Centre revitalisation works, identifying the historic skyline of our city centre complete with builders and year constructed  War personelle street blade project as mentioned above  Sarina Air Raid Shelter funding application Could CHAC members please email Tabitha by COB 16 December to submit suggestions for further CHAC lead projects, which will be discussed and considered, including CHAC involvement, at the February CHAC meeting. Action: TR to provide the uncomplete research for the bronze silhouette project to discuss at next meeting.

4.3 Sugar Research Building – Catholic CHAC Progress on the construction of the new Catholic High School at the site of the former Sugar Highschool Construction Research Institute was discussed - currently being constructed. The original building was a Karl Langer design. It was suggested to contact Catholic Education to discuss the possibly of the CHAC touring the site when possible and any possibility of recognising Karl Langer’s contribution to Mackay. JA offered to action this. Action: JA to write to the site owners raising the CHAC’s interest in this site.

MACKAY REGIONAL COUNCIL PAGE 11 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 10.1.1

4.4 Sarina Air Raid Shelter DM Another suggested project that the CHAC could champion as a priority in 2021 could be the funding application for restoration works required at the Sarina Air Raid Shelter. Council was unsuccessful in the last funding application for this project. It was suggested that future grant funding options be considered including involvement from the CHAC to support the application. It was noted that there is a current grant opportunity, closing on 7 January 2021, with further information available in the link below. Unfortunately, the grant is for sites on the National Heritage List – there are no sites in the Mackay Region on the national heritage list. https://www.business.gov.au/Grants-and-Programs/Australian-Heritage-Grants

4.5 Thank you messaging to farewelled DB Cr Mann and Cr May thanked and acknowledged Senior Strategic Planner, Dylan Brown for his CHAC member involvement on all heritage related projects during his time in Strategic Planning. Cr Mann acknowledged Dylan’s infectious enthusiasm for heritage projects and recognised the significant amount of high quality work that he put in to the memorial pool heritage listing and involvement in the heritage trails project.

5.0 Future Events

5.1 Mackay City & Waterfront Heritage ALL Wednesday 2 December, 8.30am at the Blue Water Quay. An invite has been sent to all CHAC Launch members.

6.0 Emerging Ideas (15 minutes per meeting)

6.1 Please email through your emerging ALL Discussed as part of item 4.2. ideas for new projects to be raised in the next CHAC meeting.

7.0 Next Meeting Date

To be discussed at the meeting. All members have been sent meeting requests for future meetings. Please forward the meeting invite to nominated proxy if unable to attend and let Minutes Secretary (Tabitha Rix) know prior to the meeting day. Proposed meeting dates:

 5 February 2021  14 May 2021  23 July 2021  15 October 2021

MACKAY REGIONAL COUNCIL PAGE 12 ORDINARY MEETING - 9 DECEMBER 2020

10.2. DRAFT MINUTES - SUSTAINABILITY AND ENVIRONMENT ADVISORY - 27 NOVEMBER 2020 COMMITTEE -

Author Acting Manager Parks, Environment & Sustainability (Jason Cocker) Responsible Officer Director Development Services (Aletta Nugent) File Reference Sustainability and Environmental Advisory Committee (SEAC)

Attachments 1. Draft Minutes - Sustainability and Environment Advisory Committee - 27 November 2020 [10.2.1 - 4 pages]

Purpose

To receive the draft minutes of the Sustainability and Environment Advisory Committee meeting held on 27 November 2020, for noting.

Related Parties

Nil.

Officer's Recommendation THAT the draft minutes of the Sustainability and Environment Advisory Committee meeting held on 27 November 2020 be received.

Council Resolution ORD-2020-321

THAT the draft minutes of the Sustainability and Environment Advisory Committee meeting held on 27 November 2020 be received.

Moved Cr May Seconded Cr Green

Cr May advised that at this final meeting of the year, a presentation was given by Dalrymple Bay Coal Terminal representatives who spoke about their environmental processes. Cr May noted that they had been very appreciative of the support from Council and Council Officers, in particular the Environmental Officers and are keen to collaborate with Council in 2021.

CARRIED

MACKAY REGIONAL COUNCIL PAGE 13 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 10.2.1

Mackay Regional Council Sustainability & Environment Advisory Committee

MINUTES

Friday, 27 November 2020 – 2:00pm – 3:30pm Administration Building – Council Chambers

ATTENDEES Mackay Regional Council Cr. Karen May (Chair) Councillor Cr. Michelle Green Councillor Aletta Nugent Director Development Services Lisa Kermode Natural Environment Co-ordinator Timothy Ey Sustainability Officer Representatives Katrina Dent Reef Catchments Natural Resource Management Group Jason Sharman Linked Group Services Simona Trimarchi (via MS Teams) NQBP Phil Ross Sugar Research Ricci Churchill DBCT Apologies Cr. Alison Jones (Deputy Chair) Councillor Jason Cocker Acting Manager Parks, Environment & Sustainability

Item No. / Discussion Actions Requestor 1. Standing Item Welcome, Acknowledgement to Country & Apologies  Cr May conducted Acknowledgement to Country.  Apologies noted. 2. Standing Item Conflicts of Interest  Nil.

Page 1 of 5

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3. Standing Item Adoption of Previous Minutes  Previous meeting held on 28 August 2020 and minutes received at Council's Ordinary Meeting of 23 September 2020. 4. Standing Item Outstanding Action Items 4.1 (Action No. 20082801) Site Visit:  Cr May suggested scheduling a site visit to Linked Premises with SEAC, Councillors and new CEO. Will look for opportunities for site visit in 2021. 4.2 (Action No. 20082802) Current Grant Opportunities:  Sustainability Officer to investigate what land is able to be considered for Land Restoration funding and bring back Deferred to February to a future meeting. meeting.  Longer term body of work but will provide update at next meeting. 4.3 (Action No. 20082803) Current Grant Opportunities:  Secretariat to distribute link to Land Restoration Fund information and LGAQ summary page with meeting minutes. Completed. 4.4 (Action No. 20082803) DBCT Presentation:  Ricci Churchill tentative to present on the development of the DBCT sustainability strategy and implementation plan Completed. at the November meeting. 5. Standing Item Strategic Funding Opportunities Current Grant Opportunities  Environmental Restoration Fund Safe Havens Grant $10 million available over 3 years to support the creation of safe havens for threatened species (e.g. fenced areas or islands)  Council has forwarded funding opportunity on to Reef Catchments. Reef Catchments have reviewed but currently do not have the resources available to apply for funding, will look into other options for funding so the opportunity isn't missed for the region.

Grants Submitted  Nil.

Awarded Grants Successful:  Nil.

Unsuccessful:  Nil.

Page 2 of 5

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6. Standing Item Presentations 6.1 NQBP  NQBP/JCU Partnership and RAP Release (Action No. 20112701) Link to video will be distributed with meeting minutes. 6.2 DBCT  DBCT Sustainability Strategy o Sustainability Strategy was the subject of a soft launch to relevant stakeholders in August. o Further information is available on website. o Simona congratulated Ricci on the journey they have taken and for achieving the DBCT Sustainability Strategy. Especially noted their focus on keeping to the true integrity of United Nations sustainable development goals. 7. Standing Item Agenda Items 7.1 MRC  Environmental Sustainability Strategy Review (Action No. 20112702) o Council briefing scheduled for 4 December, regarding the work that has been done so far and updating the Will update SEAC with targets and action plan. Report will go to Council following that to endorse updated targets and action plans. outcome of review at meeting in February. 7.2 MRC  Local Coastal Plan prioritisation update o Presentation provided o Further comments or questions can be provided to Lisa Kermode. 8. Standing Item General Business 8.1 Stakeholder updates  DBCT o Number of sponsorships awarded since last meeting: . Fox program at Louisa Creek in conjunction with Council . Mackay Christian College in conjunction with Council and Pioneer Catchment and Landcare group for Vines Creek wetland work. o Please remind networks that sponsorship funding is available throughout the year, applications can be made via the DBCT website.  Reef Catchments o Have been successful with a couple projects through Reef Assist: (Action No. 20112703) . Land based project, working with land care groups, issued contract, they are looking to commence Reef Catchments will recruitment. present update on . Working on prioritisation sites. Will be in with Council in relation to this. projects that have o MIW HR2R Stewardship report is in preparation. This is a brief update on what all the partners are doing. commenced at next o Have submitted funding for a koala project. meeting. o Information on infrastructure funding submitted. o Have been successful with other proposals. Will present on projects that have just commenced at next meeting. Page 3 of 5

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 CQU (Action No. 20112704) o Not present. Will liaise with CQU further on a new  Sugar Research representative. o Still progressing Strategic and Operational review. Outcome will go to board in December for endorsement. Final consultation in central region next week. Commence in February 2021. o Started GBR funded partnership. Will run for three years and will measure run off from cane farms at three sites and sub-catchments. Will use evidence to engage with growers on environmental solutions.  Linked Group o Had media training from Climate Media Centre through Climate Council. Will be advocates for growth in jobs in region. Trying to promote collaboration with coal industry and alternative energy sources. o Linked group are investigating the option of being a corporate sponsor of the Resource Industry Network. o Will be constructing a 70-car capacity solar carport in Orange.  NQBP o Maintenance dredging to start in early December for 10-14 days. 120,000 cubic metres to be removed. Will work around harbour and shipping within ports, shouldn’t interrupt operations. o Port of Mackay have implemented a weed management program with a local contractor. Focusing on areas that haven't received much attention. o Finished weed mapping which will guide future activities. o Engaged with Biosecurity QLD regarding African bees, crazy ants and a particular pest toad species. o Please remind networks that scholarships are available through JCU/NQBP partnership.  Council o Finalising St Helens Local Coastal Plan. o Will start soon on Sarina Beach Local Coastal Plan.

 Membership o It would be beneficial for someone from GW3 to be present on the committee to give update on MIW biofutures project.

 Future Presentations o An update from GW3 on biofutures. o Send through any suggestions on updates relevant to SEAC to secretariat for inclusion on future agendas. 9. Standing Item Next Meeting 9.1  Thursday, 18 February 2021 - 1.00pm - 2.30pm  Thursday, 27 May 2021 - 1.00pm - 2.30pm  Thursday, 19 August 2021 - 1.00pm - 2.30pm  Thursday, 11 November 2021 - 1.00pm - 2.30pm

Meeting closed: 3.10pm Page 4 of 5

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11. CORRESPONDENCE AND OFFICER'S REPORTS

11.1. OFFICE OF THE MAYOR AND CEO 11.1.1. STRATEGIC FINANCIAL REPORT - NOVEMBER 2020

Author Manager Financial Services (Chris Ruggeri) Responsible Officer Director Organisational Services (Kylie Lamb) File Reference Strategic Financial Report

Attachments 1. Strategic Financial Report November 2020 [11.1.1.1 - 19 pages]

Purpose

To adopt MRC’s Strategic Financial Report November 2020.

Related Parties

Nil.

Corporate Plan Linkage

Priority: Organisational Performance Strategy: Financial sustainability and efficiencies - Maintain the financial sustainability of the council by implementing rigorous financial management practices across all council programs.

Background/Discussion

Under Part 9, section 204 of the Local Government Regulation 2012, the Local Government is required to prepare a financial report which the Chief Executive Officer presents at a meeting of the local government once a month.

The financial report must state the progress that has been made in relation to the local government’s budget for the period of the financial year up to a day as near as practicable to the end of the month before the meeting is held.

Consultation and Communication

Chief Executive Officer, Directors, Manager Financial Services.

Resource Implications

Council Is forecasting an operating deficit of $5.024M for the 2020/21 financial year. The actual operating result for November 2020 is a favourable variance of $3.1M against YTD budget. This period variance is largely around the timing of expenditure and will be reviewed as part of ongoing budget review processes.

Risk Management Implications

Variances will be closely monitored as delivery of the budget progresses.

Conclusion

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The actual operating result for November 2020 is a favourable variance of $3.1M against YTD budget. This variance is primarily in the timing of depreciation and employee benefits expenditure across Council programs.

Capital delivery currently represents 23% of the annual revised budget and 91% of YTD budget and includes accrued expenditure for works in progress and associated operational costs. The delivery of council projects continues to be a focus for MRC.

This report is prepared based on interim opening account balances, with the audit and QAO certification of 2020 annual financial statements being finalised in November 2020. The final result being brought to account in the December monthly report.

Officer's Recommendation

THAT the attached Strategic Financial Report November 2020 be adopted.

The Chief Executive Officer (CEO) noted that Council was tracking slightly favourably with both revenue and expenditure but noted that that capital program was at 91% and with wet weather expected, there may be amendments to the program.

Cr Bonaventura queried how Council's delayed payment of rates had affected the rate arrears.

The CEO referred this matter to the Director of Organisational Services, Kylie Lamb.

The Director advised that arrears were lower than this same time last year which was an excellent result, but expressed concern about the payment of rates which are due in March.

Council Resolution ORD-2020-322

THAT the attached Strategic Financial Report November 2020 be adopted.

Moved Cr Englert Seconded Cr Mann

Cr Englert noted that Council's decision to defer rates due to the situation with COVID has worked well and congratulated Officers for coming up with this strategy.

Cr Bonaventura thanked the Director and Officers for the introduction of reminder SMS messages being forwarded close to the deadline for rates payment and advised that he had received positive feedback about the SMS messaging from several residents.

CARRIED

MACKAY REGIONAL COUNCIL PAGE 19 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.1.1

Strategic Financial Report > November 2020

5000500036263462634500 MACKAY REGIONAL COUNCIL PAGE 20 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.1.1

Strategic Financial Report > November 2020

Executive summary

Council is currently forecasting an operating deficit of $5.024M for the 2020/21 financial, with revenue and expenditure estimates including assumptions around the financial impact of COVID-19. All variances and further impacts of COVID-19 will continue to be monitored as delivery of the budget progresses and addressed in future budget review processes.

Annual Annual YTD YTD YTD Original Revised Budget Actual Variance Budget Budget $000 $000 $000 $000 $000 Total operating revenue 269,656 262,601 127,960 128,102 606 G

Total operating expenses 274,688 267,625 103,984 101,058 (2,461) G

Operating surplus / (deficit) (5,032) (5,024) 23,976 27,044 3,067

Both operating revenue and expenses are reporting a favourable variance against year to date budget, resulting in a $3.1M variance at 26th November, representative of the November month end. Lower than forecast expenditure in depreciation and employee benefits largely contributed to this result.

Capital expenditure continues to be a major focus for MRC. To date, $30.3M has been expended on council capital projects and includes associated operational expenditure in the delivery of these projects. This amount represents 23% of the annual revised budget and 91% of YTD budget.

Figures provided are accurate as at the date of publication and are cumulative year to date, which may include adjustments for revenue or expenses accrued from prior accounting periods. Amounts disclosed are rounded to the nearest thousand ($000) unless otherwise stated. Consequently, rounded balances in the categories may not exactly add to the reported totals.

This report is prepared based on interim opening balances, pending audit and QAO certification of the 2020 annual financial statements. An extension of time to 30 November for Council to complete the audit has been approved by the Minister for Local Government. MRC is currently reporting an operational deficit for the 2019/20 financial year of $2.5M. Movement may still occur in the accounts through this process.

Kylie Lamb Director Organisational Services

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MACKAY REGIONAL COUNCIL PAGE 21 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.1.1

Strategic Financial Report > November 2020

Table of contents

1 Significant risks 4

2 Areas of concern for noting 4

3 Budget analysis – Consolidated 5 3.1 Income Statement 5 3.2 Revenue and expenditure 6 3.3 Capital expenditure 7

4 Balance Sheet 8 4.1 Statement of financial position 8 4.2 Cash and Investment Portfolio 9 4.2.1 Cash and cash equivalents 9 4.2.2 Investments 9 4.2.3 Total Portfolio 10 4.3 Receivables 10 4.4 Property, plant and equipment 12 4.5 Borrowings 13

5 Cash Flow 14 5.1 Statement of cash flows 14

6 Financial analysis 15 6.1 Key performance indicators 15

7 Budget analysis - Commercial businesses 18 7.1 Mackay Water Services 18 7.2 Mackay Waste Services 19

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MACKAY REGIONAL COUNCIL PAGE 22 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.1.1

Strategic Financial Report > November 2020

1 Significant risks

Risk Likelihood Consequence Treatment Financial impact Uncertainty caused by Monitor and COVID-19 and compliance Reduction in address in a future with social distancing MECC revenue Possible revenue budget review requirements continues to process. negatively impact the MECC operations budget.

2 Areas of concern for noting

Program Comment

All of MRC (COVID-19) Council continues to monitor the evolving COVID-19 situation and will respond to and report any changes that affect the financial operations of MRC.

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MACKAY REGIONAL COUNCIL PAGE 23 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.1.1

Strategic Financial Report > November 2020

3 Budget analysis – Consolidated

3.1 Income Statement

Income Statement For the period ending 26 November 2020

Annual Annual YTD YTD YTD Original Revised Budget Actual Variance Budget Budget $000 $000 $000 $000 $000 Rates and charges 218,550 219,241 112,426 112,219 258 G

Fees and charges 17,994 14,771 7,451 7,723 272 G

Rental income 1,153 1,085 617 658 41 G

Interest income 2,572 1,872 739 963 223 G

Sales contracts and recoverable works 7,005 7,047 1,614 1,398 (215) R

Other recurrent income 5,140 3,106 965 1,046 81 G

Grants, subsidies, contributions and donations 17,242 15,478 4,149 4,095 (54) O

Total operating revenue 269,656 262,601 127,960 128,102 606

Employee benefits 86,907 87,236 34,326 33,433 (893) G

Materials and services 98,127 90,669 35,732 35,250 (15) G

Finance costs 8,244 8,258 2,081 2,160 79 O

Depreciation and amortisation 81,410 81,462 31,845 30,213 (1,632) G

Total operating expenses 274,688 267,625 103,984 101,056 (2,461) G

Operating surplus / (deficit) (5,032) (5,024) 23,976 27,046 3,067

Grants, subsidies, contributions and donations 26,520 32,174 10,581 8,775 (1,805) R

Other capital revenue 0 16 7 126 118 G

Capital expenses (2,850) (2,850) (465) 407 872 G

Total capital revenue and expenses 23,670 29,340 10,123 9,308 (815)

Net result 18,638 24,316 34,099 36,354 345

3.2 Revenue and expenditure

Council is currently reporting an operating surplus of $27M, which is a $3.1M favourable variance against YTD budget. Trend analysis will continue as the financial year progresses, to ensure true variances are realised in future months budget estimates.

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MACKAY REGIONAL COUNCIL PAGE 24 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.1.1

Strategic Financial Report > November 2020

Revenue and expenditure

Revenue

Total operating revenue reports a favourable variance of $606K against YTD budget. Sales contracts and recoverable works reported under budget by $215K which related predominantly to main roads maintenance. A small unfavourable variance was also observed in grants, subsidies, contributions and donations in relation to a delay in receiving operating grants. All other revenue categories reported balances above forecast at the conclusion of the period.

Expenses

Total operating expenses are below budget by $2.5M at the reporting date. Depreciation and amortisation and employee benefits reported the largest variances of $1.6M and $893K respectively with other expense categories remaining close to budget.

All reported variances will be considered as part of the upcoming December budget review.

Capital revenue and expenses

Total capital revenue and expenses is reporting an unfavourable variance of $815K against YTD budget at period end. This is primarily the result of a delay in recognition of developer donated infrastructure and is anticipated to realign with budget forecast in a future period.

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MACKAY REGIONAL COUNCIL PAGE 25 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.1.1

Strategic Financial Report > November 2020

3.3 Capital expenditure

Annual Annual YTD YTD YTD Original Revised Budget Actual Variance Budget Budget $000 $000 $000 $000 $000 Capital expenditure ^ 113,083 126,911 32,238 29,592 (2,646) G

Operational expenditure 1,621 2,105 891 688 (203) G

Total council projects expenditure 114,704 129,016 33,129 30,280 (2,849) ^ as depicted in the below graph

Total council projects expenditure is currently tracking $2.8M behind YTD budget; noting this amount includes accrued expenditure for work completed in the month. Difficulty in sourcing some capital items including end point devices and large equipment reflects $0.6M of this variance. Any variances to current forecast will be reviewed as part of the December Budget Review.

Cumulative capital expenditure

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MACKAY REGIONAL COUNCIL PAGE 26 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.1.1

Strategic Financial Report > November 2020

4 Balance Sheet

4.1 Statement of financial position

Statement of Financial Position For the period ending 26 November 2020

Annual Annual Original Revised Actual Budget Budget $000 $000 $000 Current assets

Cash and cash equivalents 125,984 118,032 78,555

Investments 0 0 95,000

Trade and other receivables 22,267 21,797 63,566

Contract Assets 0 0 292

Other assets 0 0 279

Inventories 2,827 2,827 3,004

Non-current assets classified as held for sale 0 0 79

Total current assets 151,078 142,656 240,775

Non-current assets

Investments 3,923 3,923 6,159

Trade and other receivables 0 0 2,049 Property, plant and equipment 3,547,648 3,561,143 3,263,401 ^ Right of use assets 0 0 874

Intangible assets 5,182 5,182 5,938

Total non-current assets 3,556,753 3,570,248 3,278,420

Total assets 3,707,831 3,712,904 3,519,196

Current liabilities

Trade and other payables 24,757 24,152 21,488

Borrowings 16,211 16,211 11,729

Lease liabilities 0 0 45

Provisions 58,553 58,553 60,825

Contract Liabilities 0 0 10,604

Other liabilities (4,808) (4,808) 8,155

Total current liabilities 94,713 94,108 112,845

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MACKAY REGIONAL COUNCIL PAGE 27 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.1.1

Strategic Financial Report > November 2020

Annual Annual Original Revised Actual Budget Budget $000 $000 $000 Non-current liabilities

Borrowings 101,716 101,716 117,284

Lease liabilities 0 0 833

Provisions 17,684 17,684 18,928

Trade and other payables 0 0 882

Total non-current liabilities 119,400 119,400 137,926

Total liabilities 214,113 213,508 250,771

Net community assets 3,493,718 3,499,396 3,268,424

Community equity

Retained surplus 2,037,320 2,042,998 2,201,073

Asset revaluation surplus 1,456,398 1,456,398 1,067,351

Total community equity 3,493,718 3,499,396 3,268,424

^refer section 4.4 for breakdown

4.2 Cash and Investment Portfolio

4.2.1 Cash and cash equivalents

MRC’s cash and cash equivalents are subject to internal and external restrictions that limit amounts available for discretionary or future use. At the end of the reporting period, approximately $118M was maintained in various reserves for management purposes with a high proportion of these funds constrained for specific purposes.

4.2.2 Investments

MRC maintains an investment portfolio diversified across various institutions and terms to maturity, which is reviewed regularly to maximise performance and minimise risk. MRC currently has $95M invested with financial institutions other than QTC. Maturity of these investments is scheduled between January and October 2021.

The MRC portfolio return continues to exceed the benchmark of Ausbond Bank Bill Index at the end of the reporting month. While investments continue to perform well against the current market, a significant drop in interest rates is observed over the past 12 months. This is expected to be followed by a prolonged period of low interest rates following the RBA’s recent rate reductions. Implications from low market interest rates on Council’s forecast interest income budget will continue to be monitored. 12 Month November Comparative MRC Portfolio 0.96% 1.58%

AusBond Bank Bill Index 0.45% 0.94%

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MACKAY REGIONAL COUNCIL PAGE 28 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.1.1

Strategic Financial Report > November 2020

4.2.3 Total Portfolio

The total balance of MRC’s cash at call and investments, at the end of the reporting period, is shown in the graph below. Please note, the balance of cash at call will vary from the reported balance of cash and cash equivalents on statement of financial position due to unbanked cheques and other uncleared amounts.

Closing investment portfolio balance

MRC’s portfolio diversification

Actual Percentage of $000 Portfolio AAA to AA- 60,000 34%

A+ to A 15,000 9%

A- to BBB+ 15,000 9%

BBB to A2 5,000 3%

Total investments in term deposits 95,000 55%

QTC 74,025 43%

Other financial institution 5,010 2%

Total cash at call 79,035 45%

Total investment portfolio 174,035 100%

Note: All institution ratings referenced are Standard and Poors.

4.3 Receivables

Rates and charges revenue represent ~84% of MRC’s revised operating revenue budget for the financial year. MRC constantly reviews its collection process to ensure rates are collected efficiently and effectively, whilst being cognisant of individual circumstances. Collection action is continuing, both with our external collection agency and monitoring of in-house payment schedules. In-house collection methods include the use of SMS reminders for ratepayers.

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MACKAY REGIONAL COUNCIL PAGE 29 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.1.1

Strategic Financial Report > November 2020

Total Current year 1 year 2 years > 3 years Overdue 2020/2021 2019/2020 2018/2019 $000 $000 $000 $000 $000 Total rate arrears 5,652 5 3,735 1,106 806

Water notices were issued during the month, with a due date of 9 December.

Rates and charges notices for the period July to December 2020 were issued during August. As detailed in stage one of COVID-19 business support measures announced, MRC will be deferring the payment of rates, which would normally be due in September 2020, by 3 months with a due date of 2 December. The effect of this delay in due dates is visible in the below graph.

Trend rate arrears %

* Each year the Department of Local Government, Racing and Multicultural Affairs collects information from local governments about the key services they provide and publishes it in the Queensland local government comparative information report. The report includes a suite of efficiency, effectiveness and quality-of-service indicators covering key functional and financial areas of local government, including rates arrears performance indicators. The benchmark reported above represents the average rates arrears of like councils (category 5) as at 30 June 2019.

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MACKAY REGIONAL COUNCIL PAGE 30 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.1.1

Strategic Financial Report > November 2020

4.4 Property, plant and equipment

Property, Plant and Equipment movement

Annual Annual Actual Original Revised Budget Budget $000 $000 $000

Opening balance as at 1 July 3,513,702 3,263,909 3,263,909

Net additions (including WIP) and contributed assets 114,844 378,184 29,535

Depreciation (80,048) (80,100) (29,731)

Write off / disposed (850) (850) (312)

Closing balance 3,547,648 3,561,143 3,263,401

Work in progess (WIP) movement

Note: Incurred; represents capital expenditure for the construction or acquisition of assets transferred to WIP and contributed assets. These assets are incomplete and are non-depreciating. Capitalised; refers to additions to property, plant and equipment in MRC’s asset register during the financial year. Expended; relates to costs transferred from WIP that will not be capitalised.

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MACKAY REGIONAL COUNCIL PAGE 31 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.1.1

Strategic Financial Report > November 2020

4.5 Borrowings

Loan borrowings are an important funding source for local government. They reflect that the full cost of infrastructure should not be borne entirely by present-day ratepayers, instead it should be contributed by future ratepayers who will benefit.

Borrowing costs associated with the debt balance are recognised when the principal payments are made on a quarterly basis. At the end of the September quarter, MRC had $129M in total loan borrowings outstanding. In line with the council debt policy, no new borrowings are forecast in the current financial year.

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MACKAY REGIONAL COUNCIL PAGE 32 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.1.1

Strategic Financial Report > November 2020

5 Cash Flow

5.1 Statement of cash flows

Statement of Cash Flows For the period ending 26 November 2020

Annual Annual Actual Original Revised Budget Budget $000 $000 $000 Cash flows from operating activities

Receipts from customers 249,924 245,775 92,442

Payments to suppliers and employees (185,442) (178,933) (76,868)

Interest income 2,572 1,872 963

Non-capital grants, subsidies, contributions and donations 17,249 15,514 4,095

Borrowing costs (7,925) (7,925) (2,073)

Net cash inflow from operating activities 76,378 76,303 18,558

Cash flows from investing activities

Payments for property, plant and equipment (115,083) (128,867) (29,534)

Payments for investments 1,738 1,738 35,000

Other capital income 0 0 126

Other capital expenses 0 0 (23)

Proceeds from sale of property, plant and equipment 1,730 2,011 743

Capital grants, subsidies, contributions and donations 22,520 28,146 8,748

Net cash outflow from investing activities (89,095) (96,972) 15,058

Cash flows from financing activities

Repayment of borrowings (15,211) (15,211) (3,787)

Repayments made on leases (principal only) 0 0 (33)

New cash outflow form financing activities (15,211) (15,211) (3,820)

Net increase / (decrease) in cash and cash equivalents (27,928) (35,880) 29,796

Cash and cash equivalents at beginning of the period 153,912 153,912 48,759

Cash and cash equivalents at end of the period 125,984 118,032 78,555

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MACKAY REGIONAL COUNCIL PAGE 33 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.1.1

Strategic Financial Report > November 2020

6 Financial analysis

6.1 Key performance indicators

Unaudited Revised Draft 2 Budget November Ratio Description Target FY2019 FY2020 FY2021 FY2021

Operating surplus Extent to which operating revenues covers 0% - 10% (0.2%) (0.9%) (1.9%) 21.1% ratio (%) operating expenses (excludes capital items) O N N N

Interest coverage Extent to which operating revenues cover net 0% - 5% 1.7% 2.0% 2.4% 0.9% ratio (%) interest expense Y Y Y Y

Net financial Extent to which net financial liabilities can be < 60% 15.5% 17.7% 27.0% 7.8% liabilities ratio (%) serviced by operating revenues Y Y Y Y

Extent to which current assets cover current Between 1 Current ratio 2.0 1.7 1.5 2.1 liabilities and 4 Y Y Y Y

Asset sustainability Extent to which the infrastructure assets are > 90% 63.5% 58.2% 103.3% 73.8% ratio (%) being replaced/renewed N N Y N

Capital expenditure Extent to which capital expenditure exceeds > 1.1 times 1.5 1.1 1.6 1.0 ratio (times) depreciation. Y Y Y O

Year to date results are indicative of business timing in the delivery of the annual budget and are anticipated to return to revised budget levels by the end of the financial year. Noting the operating surplus ratio is currently showing variances due to generation of rates and charges for the first billing of the financial year.

The actual asset sustainability ratio is consistently below target, which is reflective of the relative new age of MRC’s asset base, primarily resulting from a period of high growth and a sustained period of NDRRA repairs. This in effect means the requirement to spend significant funds on renewals at this stage is relatively low, however this will be monitored in the future to ensure spend is sufficient.

Operating surplus ratio % A percentage between 0% and 10% over the long term means Council is expecting to generate healthy levels of revenue with an ability to fund proposed capital expenditure and / or debt repayments.

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MACKAY REGIONAL COUNCIL PAGE 34 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.1.1

Strategic Financial Report > November 2020

Interest coverage ratio % This ratio measures the extent to which operating revenues are committed to funding interest expense.

It is noted that MRC is expected to remain within target bounds indicative that the financial risk is being effectively managed.

Net financial liabilities ratio % This ratio measures Council’s ability to fund its net financial liabilities from recurrent revenue.

It is noted that MRC is expected to remain within target bounds indicative that the financial risk is being effectively managed.

Current ratio The current ratio is a good indicator of Council’s liquidity and ability to meet short term obligations.

If the current ratio is too high over a sustained period, this may indicate that council may not be efficiently using its current assets or its short-term financing facilities and may also indicate problems in working capital management.

Asset sustainability ratio % This ratio is calculated based on the planned capital expenditure on the renewal of assets.

MRC is confident that although it does not reach the set target in the first few years of Councils’ Long Term Financial Forecast, it does contribute to sustainable asset replacement over the long term.

This ratio is also reflective of the relative new age of MRC’s asset base following a period of high growth and a sustained period of NDRRA repairs. This means the requirement to spend significant funds on renewals at this stage is relatively low, but will be monitored to ensure future spend is sufficient.

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MACKAY REGIONAL COUNCIL PAGE 35 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.1.1

Strategic Financial Report > November 2020

Capital expenditure ratio (times) This ratio measures the extent to which annual capital expenditure is covered by annual depreciation. A ratio above 1.1 indicates investment in long term asset growth beyond current existing levels.

This ratio indicates that council is willing to invest more than depreciation into expanding its assets base for the life of the adopted Long Term Financial Forecast.

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MACKAY REGIONAL COUNCIL PAGE 36 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.1.1

Strategic Financial Report > November 2020

7 Budget analysis - Commercial businesses

7.1 Mackay Water Services

Income Statement For the period ending 26 November 2020

Annual Annual YTD YTD YTD Original Revised Budget Actual Variance Budget Budget $000 $000 $000 $000 $000 Operating revenue 93,495 94,998 47,490 47,972 482 G

Operating expenses 38,949 39,904 15,015 14,776 (239) G

Earnings before interest, depreciation, dividend and tax 54,546 55,094 32,475 33,196 721

Finance costs 4,340 4,343 1,085 1,137 52 O

Depreciation 26,181 26,186 10,475 10,815 340 O

Earnings before dividend and tax 24,025 24,565 20,915 21,244 329

Dividend and tax 23,821 24,612 10,567 10,567 0

Operating surplus / (deficit) 204 (47) 10,348 10,677 329

Total capital revenue and expenses 2,532 4,629 2,587 1,488 (1,099) R

Net result 2,736 4,582 12,935 12,165 (770)

% YTD Variance from YTD Budget YTD Variance favourable of budget YTD Variance unfavourable, between 0% and 5% of YTD Budget YTD Variance unfavourable, more than 5% of YTD Budget

Mackay Water Services is reporting an operating surplus of $10.6M, which is a $329K favourable variance against YTD budget.

Operating revenue is $482K above YTD budget at period end. With the exception of small unfavourable variances against rates and other recurrent income, all other revenue streams ended the period above budget.

Total expenses (operating expenses, finance costs and depreciation) are reporting a minor unfavourable variance of $153K against YTD budget at period end. Favourable variances in operating expenses partially offset unfavourable variances in depreciation and finance costs. The depreciation expense budget will be considered as part of a future budget review.

Total capital revenue and expenses is $1.1M lower than YTD budget which relates largely to a delay in the recognition of developer donated infrastructure and is anticipated to realign with forecast in a future period.

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MACKAY REGIONAL COUNCIL PAGE 37 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.1.1

Strategic Financial Report > November 2020

7.2 Mackay Waste Services

Income Statement For the period ending 26 November 2020

Annual Annual YTD YTD YTD Original Revised Budget Actual Variance Budget Budget $000 $000 $000 $000 $000 Operating revenue 34,309 28,256 13,832 13,878 46 G

Operating expenses 25,571 19,136 7,738 8,522 784 R

Earnings before interest, depreciation, dividend and tax 8,738 9,120 6,094 5,356 (738)

Finance costs 824 824 207 223 16 R

Depreciation 2,080 2,080 800 736 (64) G

Earnings before dividend and tax 5,834 6,216 5,087 4,397 (690)

Dividend and tax 4,607 4,722 2,016 2,016 0

Operating surplus / (deficit) 1,227 1,494 3,071 2,381 (690)

Total capital revenue and expenses (100) (100) (60) 0 60 G

Net result 1,127 1,394 3,011 2,381 (630)

% YTD Variance from YTD Budget YTD Variance favourable of budget YTD Variance unfavourable, between 0% and 5% of YTD Budget YTD Variance unfavourable, more than 5% of YTD Budget

Mackay Waste Services is reporting an operating surplus of $2.4M, which is a $690K unfavourable variance against YTD budget.

Operating revenue is $46K above YTD budget at period end. Fees and charges and other recurrent revenue reported $42K and $30K less than forecast at month end in relation to the fire levy and Mackay Materials Recovery Facility income. All other revenue streams reported favourable variances against year to date budget.

Total expenses (operating expenses, finance costs and depreciation) are reporting an unfavourable variance of $736K against YTD budget at period end. Materials and services accounts for majority of the variance within operating expenses, most notably this includes higher than forecast contractor payments associated with Hogan’s Pocket and waste collection expenses.

Total capital revenue and expenses is $60K lower than YTD budget due to a delay in the recognition of non-current asset disposals at the reporting date and is anticipated to realign with forecast in a future period.

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MACKAY REGIONAL COUNCIL PAGE 38 ORDINARY MEETING - 9 DECEMBER 2020

11.1.2. END OF YEAR RESULT 2019/20

Author Manager Financial Services (Chris Ruggeri) Responsible Officer Director Organisational Services (Kylie Lamb) File Reference FS Financial Statements

Attachments 1. Budget Statements [11.1.2.1 - 5 pages] 2. Entity Statement of Income and Expenses [11.1.2.2 - 4 pages]

Purpose

To present the end of year result to Council, upon finalisation of the audit of the 2019/20 Annual Financial Statements.

Related Parties

Nil.

Corporate Plan Linkage

Priority: Organisational Performance Strategy: Financial sustainability and efficiencies - Maintain the financial sustainability of the council by implementing rigorous financial management practices across all council programs.

Background/Discussion

A Ministerial extension was granted until 30 November 2020, to complete the audit of Council’s 2019/20 Annual Financial Statements due to extraordinary circumstances surrounding the comprehensive revaluation of non- current assets. The Auditor-General has concluded the required audit and issued an unmodified audit opinion. The 2019/20 end of year result is now presented.

Council recorded an operating deficit of $2.5M for the year, against an amended budget deficit of $0.5M. This followed an end of period accounting adjustment required to recognise assets commissioned or disposed prior to 1 July 2019, which resulted in an additional $2.4M depreciation expense.

The original budget for the 2019/20 financial year was adopted by Council on 26 June 2019 and forecast an operating surplus of $0.2M. Several budget revisions followed throughout the year to bring to account any known variations to forecast. This included any known or quantifiable impacts from the COVID-19 pandemic and the associated impacts on operations.

Operating revenue achieved $5.0M less than budget for the period. Rates and charges and sales contracts and recoverable works reported favourable results to budget, largely as a result of increased community water usage and main roads maintenance. All other revenue streams achieved below forecast, with the largest variances relating to grants and fees and charges. A cumulative unfavourable variance of $5.8M is noted, in relation to the State Government Waste Levy, which is offset by a corresponding favourable variance within materials and services due to reporting compliance amendments. A further unfavourable variance of $0.1M is noted in relation to COVID-19 rent relief measures.

Operating expenses reported $2.9M less than forecast for the year. The largest variance related to materials and services, achieving $7.4M below budget at the end of period.

MACKAY REGIONAL COUNCIL PAGE 39 ORDINARY MEETING - 9 DECEMBER 2020

This includes $6.0M relating to the State Government Waste Levy and a further $1.2M in internal rates and charges. This underspend was partially offset by depreciation and amortisation, which achieved $4.2M greater than budget estimates. Other expense streams remained closely aligned to their respective forecasts.

The reported operating deficit of $2.5M, in addition to net capital movements of $45.9M, resulted in Council reporting a favourable net result of $43.5M. This is a $27.1M net increase from the prior year. Council’s overall cash position decreased by $7.3M, to report a closing cash balance of $178.8M which includes investments in short term deposits of $130.0M. A closing debt balance of $132.8M was recorded for the period which is $14.3M less than the prior year.

Community equity decreased by $213.9M through the period. This was the result of the cumulative income and expenditure movements recorded within the net result, in addition to a further $147.8M net increase to recognise assets commissioned or disposed prior to commencement of the 2019/20 period. These movements were partially offset by reductions in equity resulting from the implementation of new accounting standards totalling $16.2M, and a $389.1M reduction in the written down value of non-current assets following comprehensive revaluation.

The end of year results by fund are summarised as follows:

General Fund

Operating revenue achieved $0.7M greater than forecast. This was largely the result of rates and charges achieving a favourable $1.5M variance to budget. This is partially offset by grants, subsidies, contributions and donations achieving $0.5M below budget, in addition to an unfavourable variance in rental income of an additional $0.2M. The variance within rates and charges is largely the result of an end of period adjustment to recognise internal allocations, where the actual was historically recorded in materials and services. Additional variances as a result of the timing of disaster recovery income and COVID-19 rent relief measures are evident in the grants, subsidies, contributions and donations and rental income streams.

Operational expenditure reported $3.8M over budget at period end. This variance is namely attributable to a variance of $3.8M on depreciation and amortisation expenditure as detailed above, noting that an overspend of $0.4M on employee benefits is offset by a favourable variance within materials and services of the same.

Waste Fund

Lower than forecast operating revenue and operating expenditure, resulted in an operating surplus of $0.5M for the period. Grants, subsidies, contributions and donations and fees and charges, report a cumulative unfavourable variance to budget of $5.7M. This is offset by a favourable variance in materials and services of $6.4M, largely as a result of accounting for the State Government Waste Levy. While some minor unfavourable variances are evident, all other revenue and expenditure streams remain closely aligned to budget targets.

Water Fund

Operating revenue reported $0.2M over budget at period end. Minor variances to forecast are evident across all categories. Both fees and charges and sales contracts and recoverable works reported favourable variances to budget of $0.1M each, as a result of increased ad hoc water sales and water recoverable works projects. Increased community water usage is reporting $1.0M greater than budget forecast. This is offset by an end of period adjustment to allocate internal rates and charges.

MACKAY REGIONAL COUNCIL PAGE 40 ORDINARY MEETING - 9 DECEMBER 2020

Operational expenditure for the period reported $33.7M against an amended budget of $34.4M. Notable savings are evident within employee benefits, where a favourable variance to budget of $0.6M was reported, in addition to a further favourable variance of $0.4M on materials and services. Other expense categories report negative variances for the period.

Sewerage Fund

An unfavourable variance of $0.1M is reported at the end of the period on operating revenue. While minor variances are noted across all streams, rates and charges reported $0.2M less than forecast, which was offset by a favourable variance in fees and charges. These variances are primarily the result of accounting for internal rates and charges, partially offset by trade waste operations and sewer plumbing inspections achieving greater than forecast.

Operational expenditure for the period was $0.4M greater than forecast. Unfavourable variances in depreciation and amortisation and employee benefits are observed. This is partially offset by savings in material and services and finance costs.

Consultation and Communication

Council’s 2019/20 Annual Financial Statements have been reviewed by the Audit Committee and issued an unmodified audit opinion by the Auditor-General.

Resource Implications

Council reported a $2.5M operating deficit for the 2019/2020 financial year, with the net result being a surplus of $43.5M.

Risk Management Implications

The 2019/20 end of year result is now reflected as the opening balance of Council’s long term financial forecast.

Conclusion

Council was able to manage the unprecedented challenges of the COVID-19 pandemic and associated impacts on operations to deliver a fair result for the period.

The audited 2019/20 Annual Financial Statements, including the Independent Auditor’s Report are presented in Council’s 2019/20 Annual Report.

Officer's Recommendation

THAT the End of Year Result 2019/20 report be received by Council.

The CEO spoke to the Report noting that the deadline had been extended due to the need to provide a revaluation of roads noting that there had been an adjustment of an addition $2.5 million of depreciation which has lead to a $2.5 million final deficit. The CEO noted that in future, the revaluation process will be conducted earlier and noted that there will be depreciation issues which flow through to the current accounts which will be picked up in the reforecast.

Mayor Williamson noted that the Audited Financial Reports have been signed off and are included in the Annual Report.

Council Resolution ORD-2020-323

MACKAY REGIONAL COUNCIL PAGE 41 ORDINARY MEETING - 9 DECEMBER 2020

THAT the End of Year Result 2019/20 report be received by Council.

Moved Cr Englert Seconded Cr Hassan

Cr Englert noted that the Auditor General had concluded that Council had managed the unprecedented challenges of the COVID-19 pandemic and associated impacts on operations very well.

CARRIED

MACKAY REGIONAL COUNCIL PAGE 42 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.2.1

MACKAY REGIONAL COUNCIL STATEMENT OF INCOME AND EXPENSES For the year ending 30 June 2021 (including long term forecast until 2029/30)

Orig Budget Amd Budget Actual Budget Forward Estimate 2019/20 2019/20 2019/20 2020/21 2021/22 2022/23 2023/24 2024/25 2025/26 2026/27 2027/28 2028/29 2029/30 $000 $000 $000 $000 $000 $000 $000 $000 $000 $000 $000 $000 $000 Operating revenue Rates and charges 239,241 239,403 240,531 239,593 244,513 250,793 257,324 264,147 272,351 280,131 287,565 294,611 301,830 Discounts (17,911) (18,005) (17,976) (18,052) (18,503) (19,012) (19,535) (20,072) (20,675) (21,295) (21,880) (22,427) (22,988) Remissions (2,300) (2,300) (2,304) (2,300) (2,358) (2,422) (2,489) (2,558) (2,634) (2,713) (2,788) (2,858) (2,929) Net Rates and charges 219,030 219,097 220,251 219,241 223,652 229,359 235,300 241,517 249,042 256,123 262,897 269,326 275,913 Fees and charges 21,026 18,420 15,982 14,771 19,714 20,104 20,506 21,018 21,544 22,082 22,634 23,200 23,780 Rental income 1,246 1,241 1,098 1,085 1,275 1,298 1,324 1,357 1,391 1,426 1,462 1,498 1,536 Sales - contracts and recoverable works 6,830 8,531 8,638 7,047 8,149 8,296 8,462 8,673 8,890 9,112 9,340 9,574 9,813 Grants and subsidies 15,425 17,628 14,045 15,478 15,418 15,696 16,010 16,466 16,994 17,539 18,101 18,682 19,282 Interest earned 5,029 4,030 4,023 1,872 2,790 2,634 2,408 2,387 2,709 3,015 3,332 3,650 3,741 Other operating revenue 5,788 4,116 4,073 3,107 5,258 5,352 5,459 5,596 5,736 5,879 6,026 6,177 6,331

Total operating revenue $ 274,374 $ 273,063 $ 268,110 $ 262,601 $ 276,256 $ 282,739 $ 289,469 $ 297,014 $ 306,306 $ 315,176 $ 323,792 $ 332,107 $ 340,396

Operating expenses Employee costs 84,957 85,031 85,194 87,236 89,902 92,223 94,921 97,700 100,562 103,510 106,547 110,196 113,973 Materials and services 100,371 99,692 92,324 90,669 98,312 100,081 103,121 105,246 108,250 111,311 115,559 119,144 123,880 Finance costs 9,510 9,506 9,513 8,258 7,247 6,184 5,064 4,295 4,005 3,775 3,496 2,876 2,665 Depreciation 79,289 79,289 83,539 81,462 81,843 83,369 85,223 87,160 85,730 84,461 86,353 85,255 86,104

Total operating expenses $ 274,127 $ 273,518 270,570 $ 267,625 $ 277,304 $ 281,857 $ 288,329 $ 294,401 $ 298,547 $ 303,057 $ 311,955 $ 317,471 $ 326,622

Operating result $ 247 $ (455) $ (2,460) $ (5,024) $ (1,048) $ 882 $ 1,140 $ 2,613 $ 7,759 $ 12,119 $ 11,837 $ 14,636 $ 13,774

Capital revenue Grants and subsidies 27,240 24,687 22,379 26,174 24,309 30,852 20,761 20,528 21,500 21,500 21,500 21,500 21,500 Contributions from developers 2,000 2,840 8,075 2,008 2,500 3,000 3,500 3,500 3,500 3,500 3,500 3,500 3,500 Donated assets 4,000 4,000 26,968 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 Other capital income - 849 992 8 ------Profit/(loss) on disposal of property, plant & equipment (850) (850) (5,222) (850) (740) (885) (1,077) (1,362) (2,232) (802) (2,480) (2,265) (1,843)

Total capital revenue $ 32,390 $ 31,526 53,192 $ 31,340 $ 30,069 $ 36,967 $ 27,184 $ 26,666 $ 26,768 $ 28,198 $ 26,520 $ 26,735 $ 27,157

Capital expenses Restoration & rehabilitation provision expense - - - - (276) (1,328) (4,767) (4,771) (5,281) (7,165) (4,814) (5,476) (6,981) Revaluation decrement - - (113) - 276 1,328 4,767 4,771 5,281 7,165 4,814 5,476 6,981 Other capital expenses 2,000 2,000 7,375 2,000 2,000 2,000 2,000 2,000 2,000 2,000 2,000 2,000 2,000

Total capital expenses $ 2,000 $ 2,000 7,262 $ 2,000 $ 2,000 $ 2,000 $ 2,000 $ 2,000 $ 2,000 $ 2,000 $ 2,000 $ 2,000 $ 2,000

Net result $ 30,637 $ 29,071 $ 43,470 $ 24,316 $ 27,021 $ 35,849 $ 26,324 $ 27,279 $ 32,527 $ 38,317 $ 36,357 $ 39,371 $ 38,931

MACKAY REGIONAL COUNCIL PAGE 43 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.2.1

MACKAY REGIONAL COUNCIL STATEMENT OF FINANCIAL POSITION For the year ending 30 June 2021 (including long term forecast until 2029/30)

Orig Budget Amd Budget Actual Budget Forward Estimate 2019/20 2019/20 2019/20 2020/21 2021/22 2022/23 2023/24 2024/25 2025/26 2026/27 2027/28 2028/29 2029/30 $000 $000 $000 $000 $000 $000 $000 $000 $000 $000 $000 $000 $000 Current assets Cash, cash equivalents and investments 135,293 153,912 178,759 129,029 105,750 80,531 69,202 67,801 66,798 67,722 68,473 58,816 68,424 Trade and other receivables 21,320 21,585 28,246 19,597 20,229 20,720 21,177 21,794 22,458 23,091 23,641 24,297 24,903 Contract Assets - - 829 829 829 829 829 829 829 829 829 829 829 Other assets 1,738 2,225 3,200 3,200 3,200 3,200 3,200 3,200 3,200 3,200 3,200 3,200 3,200 Inventories 2,401 2,827 3,028 3,028 3,028 3,028 3,028 3,028 3,028 3,028 3,028 3,028 3,028 Non-current assets held for sale 843 - 79 79 79 79 79 79 79 79 79 79 79

Total current assets $ 161,595 $ 180,549 $ 214,141 $ 155,762 $ 133,115 $ 108,387 $ 97,515 $ 96,731 $ 96,392 $ 97,949 $ 99,250 $ 90,249 $ 100,463

Non-Current Assets Investments 3,644 3,923 6,159 6,159 6,159 6,159 6,159 6,159 6,159 6,159 6,159 6,159 6,159 Trade and other receivables - 285 2,049 ------Property, plant and equipment 3,334,448 3,515,774 3,262,968 3,310,918 3,346,445 3,390,260 3,426,208 3,459,256 3,496,639 3,532,141 3,552,801 3,598,380 3,620,638 Intangible assets 4,141 3,964 7,361 6,000 4,638 3,288 1,941 2,270 2,668 3,144 3,436 3,431 3,216 Right of use assets - - 874 874 874 874 874 874 874 874 874 874 874

Total non-current assets $ 3,342,233 $ 3,523,946 $ 3,279,411 $ 3,323,951 $ 3,358,116 $ 3,400,581 $ 3,435,182 $ 3,468,559 $ 3,506,340 $ 3,542,318 $ 3,563,270 $ 3,608,844 $ 3,630,887

Total assets $ 3,503,828 $ 3,704,495 $ 3,493,552 $ 3,479,713 $ 3,491,231 $ 3,508,968 $ 3,532,697 $ 3,565,290 $ 3,602,732 $ 3,640,267 $ 3,662,520 $ 3,699,093 $ 3,731,350

Current liabilities Contract liabilities - - 4,239 4,239 4,239 4,239 4,239 4,239 4,239 4,239 4,239 4,239 4,239 Lease liabilities - - 77 77 77 77 77 77 77 77 77 77 77 Trade and other payables 24,903 9,848 32,094 9,154 9,833 10,022 10,296 10,553 10,857 11,165 11,541 11,939 12,400 Borrowings 15,210 15,211 15,517 16,213 17,282 18,103 16,174 14,109 13,027 14,478 13,189 9,135 6,699 Provisions 57,994 58,553 60,863 60,862 60,585 59,257 54,490 49,720 44,439 37,274 32,461 26,984 20,003 Other liabilities 8,823 10,500 10,765 10,457 10,457 10,765 10,765 10,765 10,765 10,765 10,765 10,765 10,765

Total current liabilities $ 106,930 $ 94,112 $ 123,555 $ 101,002 $ 102,473 $ 102,463 $ 96,041 $ 89,463 $ 83,404 $ 77,998 $ 72,272 $ 63,139 $ 54,183

Non-current liabilities Lease liabilities - - 833 833 833 833 833 833 833 833 833 833 833 Trade and other payables - - 882 882 882 882 882 882 882 882 882 882 882 Borrowings 117,624 117,619 117,284 101,682 84,708 66,606 70,433 82,325 93,299 97,922 89,544 95,879 98,161 Provisions 14,315 17,684 18,928 18,928 18,928 18,928 18,928 18,928 18,928 18,928 18,928 18,928 18,928

Total non-current liabilities $ 131,939 $ 135,303 $ 137,927 $ 122,325 $ 105,351 $ 87,249 $ 91,076 $ 102,968 $ 113,942 $ 118,565 $ 110,187 $ 116,522 $ 118,804

Total liabilities $ 238,869 $ 229,415 $ 261,482 $ 223,327 $ 207,824 $ 189,712 $ 187,117 $ 192,431 $ 197,346 $ 196,563 $ 182,459 $ 179,661 $ 172,987

Net community assets $ 3,264,959 $ 3,475,080 $ 3,232,070 $ 3,256,386 $ 3,283,407 $ 3,319,256 $ 3,345,580 $ 3,372,859 $ 3,405,386 $ 3,443,704 $ 3,480,061 $ 3,519,432 $ 3,558,363

Community equity Retained surplus 1,993,434 2,018,682 2,164,720 2,189,035 2,216,056 2,251,905 2,278,229 2,305,508 2,338,035 2,376,352 2,412,709 2,452,080 2,491,011 Asset revaluation reserve 1,271,525 1,456,398 1,067,349 1,067,351 1,067,351 1,067,351 1,067,351 1,067,351 1,067,351 1,067,352 1,067,352 1,067,352 1,067,352

Total community assets $ 3,264,959 $ 3,475,080 $ 3,232,070 $ 3,256,386 $ 3,283,407 $ 3,319,256 $ 3,345,580 $ 3,372,859 $ 3,405,386 $ 3,443,704 $ 3,480,061 $ 3,519,432 $ 3,558,363

MACKAY REGIONAL COUNCIL PAGE 44 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.2.1

MACKAY REGIONAL COUNCIL STATEMENT OF CHANGES IN EQUITY For the year 30 June 2021 (including long term forecast until 2029/30)

Orig Budget Amd Budget Actual Budget Forward Estimate 2019/20 2019/20 2019/20 2020/21 2021/22 2022/23 2023/24 2024/25 2025/26 2026/2027 2027/2028 2028/2029 2029/2030 $000 $000 $000 $000 $000 $000 $000 $000 $000 $000 $000 $000 $000

Retained Surplus Opening balance 1,962,797 1,989,611 2,121,250 2,164,719 2,189,035 2,216,056 2,251,905 2,278,229 2,305,508 2,338,035 2,376,352 2,412,709 2,452,080 Net result for the period 30,637 29,071 43,471 24,316 27,021 35,849 26,324 27,279 32,527 38,317 36,357 39,371 38,931

Closing balance $ 1,993,434 $ 2,018,682 $ 2,164,721 $ 2,189,035 $ 2,216,056 $ 2,251,905 $ 2,278,229 $ 2,305,508 $ 2,338,035 $ 2,376,352 $ 2,412,709 $ 2,452,080 $ 2,491,011

Asset Revaluation Reserve Opening balance 1,271,525 1,456,398 1,456,397 1,067,351 1,067,351 1,067,351 1,067,351 1,067,351 1,067,351 1,067,351 1,067,352 1,067,352 1,067,352 Asset revaluation adjustments - - (389,047) ------1 - - -

Closing balance $ 1,271,525 $ 1,456,398 $ 1,067,350 $ 1,067,351 $ 1,067,351 $ 1,067,351 $ 1,067,351 $ 1,067,351 $ 1,067,351 $ 1,067,352 $ 1,067,352 $ 1,067,352 $ 1,067,352

Total Opening balance 3,234,322 3,446,009 3,577,647 3,232,070 3,256,386 3,283,407 3,319,256 3,345,580 3,372,859 3,405,386 3,443,704 3,480,061 3,519,432 Net result for the period 30,637 29,071 43,471 24,316 27,021 35,849 26,324 27,279 32,527 38,317 36,357 39,371 38,931 Asset revaluation adjustments - - (389,047) ------1 - - -

TOTAL COMMUNITY EQUITY $ 3,264,959 $ 3,475,080 $ 3,232,071 $ 3,256,386 $ 3,283,407 $ 3,319,256 $ 3,345,580 $ 3,372,859 $ 3,405,386 $ 3,443,704 $ 3,480,061 $ 3,519,432 $ 3,558,363

MACKAY REGIONAL COUNCIL PAGE 45 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.2.1

MACKAY REGIONAL COUNCIL STATEMENT OF CASH FLOW For the year ending 30 June 2021 (including long term forecast until 2029/30)

Orig Budget Amd Budget Actual Budget Forward Estimate 2019/2020 2019/2020 2019/2020 2020/21 2021/22 2022/23 2023/24 2024/25 2025/26 2026/27 2027/28 2028/29 2029/30 $000 $000 $000 $000 $000 $000 $000 $000 $000 $000 $000 $000 $000

Cash flows from operating activities: Receipts from customers 254,226 255,104 248,112 253,342 257,101 263,939 270,615 277,582 285,979 294,029 301,848 309,165 316,811 Payments to suppliers and employees (186,763) (206,449) (186,524) (200,873) (187,862) (192,444) (198,108) (203,036) (208,864) (214,874) (222,101) (229,325) (237,783) $ 67,463 $ 48,655 $ 61,588 $ 52,469 $ 69,239 $ 71,495 $ 72,507 $ 74,546 $ 77,115 $ 79,155 $ 79,747 $ 79,840 $ 79,028

Interest received 5,030 4,030 3,618 1,872 2,790 2,634 2,408 2,387 2,709 3,015 3,332 3,650 3,741 Non capital grants and contributions 15,455 18,147 14,045 16,345 15,423 15,675 15,990 16,429 16,955 17,498 18,063 18,636 19,238 Borrowing Costs (8,885) (8,885) (8,856) (7,923) (6,922) (5,854) (4,726) (3,949) (3,651) (3,412) (3,124) (2,494) (2,273)

Net cash inflow (outflow) from operating activities$ 79,063 $ 61,947 $ 70,395 $ 62,763 $ 80,530 $ 83,950 $ 86,179 $ 89,413 $ 93,128 $ 96,256 $ 98,018 $ 99,632 $ 99,734

Cash flow from investing activities: Payments for property, plant and equipment (129,917) (109,656) (92,534) (126,883) (114,917) (125,856) (121,652) (123,190) (127,357) (125,410) (111,386) (135,811) (114,334) Payments for intangible assets - - (507) - (11) (16) (1,878) (1,442) (1,270) (1,348) (1,314) (1,166) (1,474) Net movement in loans and advances - 291 - 1,738 311 ------Proceeds from sale of property plant and equipment 2,067 1,992 2,342 2,011 1,904 1,825 1,862 1,963 1,604 2,352 2,101 2,406 2,837 Grants, subsidies, contributions and donations 29,240 27,526 30,454 28,155 26,809 33,852 24,261 24,028 25,000 25,000 25,000 25,000 25,000 Other investing activities - - (3,140) (2,301) (2,000) (2,000) (2,000) (2,000) (2,000) (2,000) (2,000) (2,000) (2,000)

Net cash inflow (outflow) from investing activities $ (98,610) $ (79,847) $ (63,385) $ (97,280) $ (87,904) $ (92,195) $ (99,407) $ (100,641) $ (104,023) $ (101,406) $ (87,599) $ (111,571) $ (89,971)

Cash flow from financing activities: Proceeds from borrowings ------20,000 26,000 24,000 19,100 4,810 15,470 8,980 Repayment of borrowings (14,250) (14,251) (14,279) (15,213) (15,905) (16,974) (18,101) (16,173) (14,108) (13,026) (14,478) (13,188) (9,135) Principal lease repayments - - (36) ------

Net cash inflow (outflow) from financing activities $ (14,250) $ (14,251) $ (14,315) $ (15,213) $ (15,905) $ (16,974) $ 1,899 $ 9,827 $ 9,892 $ 6,074 $ (9,668) $ 2,282 $ (155)

Net increase (decrease) in cash held $ (33,797) $ (32,151) $ (7,305) $ (49,730) $ (23,279) $ (25,219) $ (11,329) $ (1,401) $ (1,003) $ 924 $ 751 $ (9,657) $ 9,608

Cash at beginning of reporting period 169,090 186,063 186,063 178,759 129,029 105,750 80,531 69,202 67,801 66,798 67,722 68,473 58,816

Cash at end of reporting period $ 135,293 $ 153,912 $ 178,758 $ 129,029 $ 105,750 $ 80,531 $ 69,202 $ 67,801 $ 66,798 $ 67,722 $ 68,473 $ 58,816 $ 68,424

MACKAY REGIONAL COUNCIL PAGE 46 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.2.1

MACKAY REGIONAL COUNCIL KEY FINANCIAL SUSTAINABILITY METRICS For the year ending 30 June 2021 (including long term forecast until 2029/30)

Budget Forward Estimate Target 2020/21 2021/22 2022/23 2023/24 2024/25 2025/26 2026/27 2027/28 2028/29 2029/30

Operating surplus ratio Operating result (excluding 0% - 10% -1.9% -0.4% 0.3% 0.4% 0.9% 2.5% 3.8% 3.7% 4.4% 4.0% capital items) as a percentage of operating revenue N N Y Y Y Y Y Y Y Y

Current ratio Between 1 and Current assets / current 1.5 1.3 1.1 1.0 1.1 1.2 1.3 1.4 1.4 1.9 4 liabilities Y Y Y Y Y Y Y Y Y Y

Interest coverage ratio Net interest expense / operating 0% - 5% 2.4% 1.6% 1.3% 0.9% 0.6% 0.4% 0.2% 0.1% -0.2% -0.3% revenue Y Y Y Y Y Y Y Y N N

Net financial liabilities ratio (Total liabilities - current assets) < 60% 25.7% 27.0% 28.8% 31.0% 32.2% 33.0% 31.3% 25.7% 26.9% 21.3% / total operating revenue (excluding capital items) Y Y Y Y Y Y Y Y Y Y

Asset sustainability ratio Capital expenditure on > 90% 103.5% 78.7% 85.6% 98.6% 103.9% 102.4% 102.0% 95.2% 101.6% 106.9% renewals / depreciation expense Y N N Y Y Y Y Y Y Y

Capital expenditure ratio Capital expenditure / > 1.1 times 1.6 1.5 1.6 1.5 1.5 1.6 1.6 1.4 1.7 1.4 depreciation Y Y Y Y Y Y Y Y Y Y

MACKAY REGIONAL COUNCIL PAGE 47 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.2.2

MACKAY REGIONAL COUNCIL STATEMENT OF INCOME AND EXPENSES

GENERAL Orig Budget Amd Budget Actual 2019/20 2019/20 2019/20 $000 $000 $000 Operating Revenue Rates and charges 123,321 122,368 123,927 Discounts (10,490) (10,491) (10,522) Remissions (2,067) (2,067) (2,065) Net Rates and charges 110,764 109,810 111,340 Fees and charges 7,396 6,195 6,115 Rental income 1,068 1,053 882 Sales - contracts and recoverable works 5,310 7,239 7,370 Grants and subsidies 12,175 14,325 13,835 Interest earned 2,041 2,485 2,306 Other operating revenue 5,304 3,722 3,715 Total operating revenue $ 144,058 $ 144,829 $ 145,562

Operating Expenses Employee costs 70,334 70,594 70,953 Materials and services 51,083 48,437 48,007 Finance costs 3,640 3,636 3,641 Depreciation 51,690 51,690 55,530 Total operating expenses $ 176,747 174,357 178,132

Operating result $ (32,689) $ (29,528) $ (32,570)

Capital Revenue Grants and subsidies 26,438 24,604 22,229 Contributions from developers 1,400 1,988 5,798 Donated assets 2,000 2,000 21,422 Other capital income - 786 837 Profit/(loss) on disposal of property, plant & (850) (850) equipment (3,882) Total capital revenue $ 28,988 28,528 46,402

Capital Expense Revaluation decrement - - (113) Other capital expenses 1,300 1,300 4,100 Total capital expense $ 1,300 1,300 3,987

Net result $ (5,001) $ (2,300) $ 9,845

Tax Equivalents & Dividend Tax Equivalents (10,691) (9,411) (12,061) Dividend (17,179) (17,179) (15,810)

Net result after tax equivalents & Dividend $ 22,869 $ 24,290 $ 37,716

MACKAY REGIONAL COUNCIL PAGE 48 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.2.2

MACKAY REGIONAL COUNCIL STATEMENT OF INCOME AND EXPENSES

WASTE Orig Budget Amd Budget Actual 2019/20 2019/20 2019/20 $000 $000 $000 Operating Revenue Rates and charges 22,264 22,302 22,223 Discounts (1,239) (1,244) (1,212) Remissions (35) (35) (36) Net Rates and charges 20,990 21,023 20,975 Fees and charges 10,293 8,720 6,123 Rental income - - - Sales - contracts and recoverable works - - - Grants and subsidies 3,250 3,301 179 Interest earned 958 565 611 Other operating revenue 479 373 297 Total operating revenue $ 35,970 $ 33,982 $ 28,185

Operating Expenses Employee costs 1,435 1,427 1,418 Materials and services 23,713 23,419 17,031 Finance costs 1,150 1,150 1,168 Depreciation 1,979 1,979 2,056 Total operating expenses $ 28,277 27,975 21,673

Operating result $ 7,693 $ 6,007 $ 6,512

Capital Revenue Grants and subsidies - - - Contributions from developers - - - Donated assets - - - Other capital income - - - Profit/(loss) on disposal of property, plant & - equipment - (1) Total capital revenue $ - - (1)

Capital Expense Revaluation decrement - - - Other capital expenses 100 100 3,021 Total capital expense $ 100 100 3,021

Net result $ 7,593 $ 5,907 $ 3,491

Tax Equivalents & Dividend Tax Equivalents 2,278 1,772 - Dividend 2,239 2,239 4,517

Net result after tax equivalents & Dividend $ 3,076 $ 1,896 $ (1,026)

MACKAY REGIONAL COUNCIL PAGE 49 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.2.2

MACKAY REGIONAL COUNCIL STATEMENT OF INCOME AND EXPENSES

WATER Orig Budget Amd Budget Actual 2019/20 2019/20 2019/20 $000 $000 $000 Operating Revenue Rates and charges 43,708 44,313 44,229 Discounts (1,880) (1,913) (1,901) Remissions (43) (43) (52) Net Rates and charges 41,785 42,357 42,276 Fees and charges 1,838 1,873 1,989 Rental income 168 168 196 Sales - contracts and recoverable works 530 530 621 Grants and subsidies - 2 2 Interest earned 800 445 468 Other operating revenue 5 15 51 Total operating revenue $ 45,126 $ 45,390 $ 45,602

Operating Expenses Employee costs 6,710 6,633 6,010 Materials and services 11,595 12,694 12,324 Finance costs 1,836 1,836 1,848 Depreciation 13,303 13,303 13,492 Total operating expenses $ 33,444 34,466 33,674

Operating result $ 11,682 $ 10,924 $ 11,928

Capital Revenue Grants and subsidies 802 83 100 Contributions from developers 200 284 758 Donated assets 1,000 1,000 2,388 Other capital income - 63 156 Profit/(loss) on disposal of property, plant & - equipment - (1,277) Total capital revenue $ 2,002 1,430 2,125

Capital Expense Revaluation decrement - - - Other capital expenses 300 300 26 Total capital expense $ 300 300 26

Net result $ 13,384 $ 12,054 $ 14,027

Tax Equivalents & Dividend Tax Equivalents 4,015 3,616 5,249 Dividend 4,793 4,793 3,560

Net result after tax equivalents & Dividend $ 4,576 $ 3,645 $ 5,219

MACKAY REGIONAL COUNCIL PAGE 50 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.2.2

MACKAY REGIONAL COUNCIL STATEMENT OF INCOME AND EXPENSES

SEWERAGE Orig Budget Amd Budget Actual 2019/20 2019/20 2019/20 $000 $000 $000 Operating Revenue Rates and charges 49,948 50,419 50,152 Discounts (4,302) (4,357) (4,341) Remissions (155) (155) (151) Net Rates and charges 45,491 45,907 45,660 Fees and charges 1,499 1,632 1,756 Rental income 10 20 20 Sales - contracts and recoverable works 990 762 647 Grants and subsidies - - 30 Interest earned 1,230 535 638 Other operating revenue - 6 10 Total operating revenue $ 49,220 $ 48,862 $ 48,760

Operating Expenses Employee costs 6,478 6,377 6,813 Materials and services 13,980 15,142 14,960 Finance costs 2,884 2,884 2,856 Depreciation 12,317 12,317 12,461 Total operating expenses $ 35,659 36,720 37,090

Operating result $ 13,561 $ 12,142 $ 11,670

Capital Revenue Grants and subsidies - - 50 Contributions from developers 400 568 1,520 Donated assets 1,000 1,000 3,158 Other capital income - - - Profit/(loss) on disposal of property, plant & - equipment - (62) Total capital revenue $ 1,400 1,568 4,666

Capital Expense Revaluation decrement - - - Other capital expenses 300 300 229 Total capital expense $ 300 300 229

Net result $ 14,661 $ 13,410 $ 16,107

Tax Equivalents & Dividend Tax Equivalents 4,398 4,023 6,812 Dividend 10,147 10,147 7,733

Net result after tax equivalents & Dividend $ 116 $ (760) $ 1,562

MACKAY REGIONAL COUNCIL PAGE 51 ORDINARY MEETING - 9 DECEMBER 2020

11.1.3. REPORT FROM COUNCILLOR ATTENDANCE AT LOCAL GOVERNMENT ASSOCIATION OF QUEENSLAND CONFERENCE - 19 - 21 OCTOBER 2020

Author Executive Support Officer (Pam Jaenke) Responsible Officer Executive Officer (David McKendry) File Reference LGAQ Conference 19-21 October 2020

Attachments 1. LGAQ Annual Conference Program 2020 [11.1.3.1 - 20 pages]

Purpose

To present to Council information and outcomes resulting from attendance at the 2020 LGAQ conference by Cr May and Cr Mann.

Corporate Plan Linkage

Regional Identity – Develop a strong regional voice to promote and facilitate growth to become a leading community in Northern Australia.

Background/Discussion

Council at its meeting of 14 October 2020 authorised the attendance of Cr Karen May and Cr Fran Mann at the LGAQ 124th Annual Conference.

Below listed details are presented by Councillors May and Mann as a result of attendance at this conference.

Conference Name - LGAQ 124th Annual Conference

Conference Purpose - The 2020 Annual Conference is the first of the new local government term and is themed NextGen Councils – not just for the newly-elected community leaders across 77 member councils, but for the challenges being tackled with the COVID-19 pandemic and its economic and social impacts

Council Attendees - Cr May and Cr Mann, and CEO Michael Thomson

Dates - 19-21 October 2020.

Venue - Gold Coast Convention & Exhibition Centre

Conference information (including web-site details) - https://www.lgaq.asn.au

Regional Roads and Transport Group Assembly

Neil Scales, Director General, DTMR, Greg Hallam, CEO LGAQ, Dennis Walsh, Chief Engineer DTME & Stephen Hulme, Principal Engineer, Infrastructure Management and Delivery, DTMR. This session included presentations from all parties listed above and concluded with a panel discussion and questions from the floor

The session started with a video, which highlighted the services and projects TMR provides in Queensland.

Main points from the session:

MACKAY REGIONAL COUNCIL PAGE 52 ORDINARY MEETING - 9 DECEMBER 2020

 TMR now have a regional transport plan for the first time  TMR is using recycled product - 10 to 20% recycled glass can be used in roads  The use of crumbed rubber improves pavement life  Qld Rail is trialling the use of plastic bags to make sleepers

More information can be found at: www.tmr.qld.gov.au/Community-and-environment/Planning-for-the-future/Building-sustainable-roads

Panel Session: Council Showcases

Cook Shire and FNQROC Regional Roads and Investment Strategy: A local collaboration for better, safer roads - Discussing the Issues of: Road funding is sporadic, unreliable and insufficient, evidence was patchy and anecdotal, and roads in the region competing against each other for priority.

Moreton Bay Regional Council Backstage Pass: An award-winning achievement in inclusion. A program developed for people living with disability.

Ipswich Regional Council Transparency and Integrity Hub

AGM & Debate of Motions

Mackay Regional Council submitted 2 motions as follows:

1. Motion 18 on the Agenda - Sale of Lots in a Community Management Scheme for unpaid rates  Motion was carried 200 For & 14 Against

2. Motion 21 on the Agenda - Electronic (Scanned) Counting of Votes for Local Government Elections  Motion was carried 143 For & 70 Against.  This motion saw the most debate of the whole session

The full program and presentation links are below. Please note there is restricted access to the links for LGAQ members only.

1. MONDAY, 19 OCTOBER 2020

Living Lab - Intelligent insights to deliver digital dividends See presentation here

Reputation-Building Masterclass for Mayor’s and CEO’s KPMG - Building and Maintaining TRUST in Local Government Part 1 KPMG - Building and Maintaining TRUST in Local Government Part 2 KPMG - Building trust in Local Government

2. TUESDAY, 20 OCTOBER 2020

Rural and Remote Councils Hosts: Cr Robyn Fuhrmeister, Cr Robert Dare and Cr Jane McNamara See presentation here

Resources and Regional Councils

MACKAY REGIONAL COUNCIL PAGE 53 ORDINARY MEETING - 9 DECEMBER 2020

Hosts: Cr Andrew Willcox and Cr Paul McVeigh See presentation here

AEC Presentation to LGAQ Conference 2020 - Resources Rating See presentation here

Coastal Councils Session Hosts: Cr Jack Dempsey, Cr Matt Burnett, Cr Jenny Hill, Cr Bob Manning Tourism in the age of total disruption - QTIC (Daniel Gschwind) Economic impact of coronavirus on QLD and Coastal Regions - .id Consulting (Rob Hall) Coastal Councils Forum Presentation

South East Queensland Councils Hosts: Cr Peter Matic, Cr Karen Williams and Cr Paul Tully See presentation here

Panel Session: Council Showcases Moreton Bay Regional Council Backstage Pass: An award winning achievement in inclusion Cook Shire and FNQROC Regional Roads and Investment Strategy: A local collaboration for better, safer roads

LGAQ Annual Slides - Telstra See presentation here NRM - Building resilient landscapes together - from planning to practice Chris Norman - CEO See presentation here

Community Intelligence – Our Town a Working Demonstration Glen Beckett - General Manager, Assist, LGAQ See presentation here

NextGen Procurement - LocalBuy Peter Mifsud, CEO - Marketplace, Local Buy See presentation here

Councillor Conduct Tribunal Update June Anstee - President, Councillor Conduct Tribunal See presentation here

Keynote Address: Mindset - And how to get shi...t done! Margie Ireland - Principal Leadership Coach & Psychologist See presentation here

3. WEDNESDAY, 21 OCTOBER 2020

Australian Local Government Association Update Mayor David O'Loughlin - President See presentation here

Peak Services Update Brent Reeman - Managing Director & CEO David Foster - Non-Executive Director See presentation here

MACKAY REGIONAL COUNCIL PAGE 54 ORDINARY MEETING - 9 DECEMBER 2020

Speaker: Tony Wilson - High Performance See presentation here

Conclusion

It was considered important that Mackay Regional Council was represented at the LGAQ Conference, both for presentation of nominated motions, but also to be able to review and learn from other attendees.

It is noted that the LGAQ Conference for 2021 is to be hosted in Mackay.

Officer's Recommendation

THAT Council receives the information regarding 2020 LGAQ Conference attendance.

Council Resolution ORD-2020-324

THAT Council receives the information regarding 2020 LGAQ Conference attendance.

Moved Cr Mann Seconded Cr Hassan

Cr Mann noted that the Local Government Association of Queensland (LGAQ) Conference had a very full program with many items running over time which left very little time for questions or input from the attendees. Cr Mann noted that there had been some very interesting forums including Ipswich City Council speaking about their Integrity Hub and Moreton Bay Regional Council speaking about their library program. Cr Mann noted that Mackay Regional Council's motion about electronic voting caused the most debate but was eventually passed with some Councils resistant to electronic counting. Cr Mann advised that the report included links to all the sessions which Councillors could read.

Cr Bella asked if there had been an amendment made to the original Motion.

Mayor Williamson queried if there was an amendment to this Motion.

Cr Mann advised that there was to be a proposed addition to the original Motion within the report which was then displayed on the screen.

Mayor Williamson confirmed that the Motion reads -

THAT Council receives the information regarding the 2020 Conference attendance.

FURTHER that a Councillor Briefing session be held in early 2021 to allow attending Councillors to provide more specific information and updates not possible in a written report.

Mayor Williamson clarified this was the motion Cr Mann was moving.

Cr Mann advised that it was and she would be happy to provide further information to Councillors, including some valuable information that would be better discussed in a briefing to Councillors, noting that this may provide feedback to the LGAQ as they prepare to hold their conference in Mackay next year in terms of how much gets put into the program and the need to allow enough time for feedback and questions.

MACKAY REGIONAL COUNCIL PAGE 55 ORDINARY MEETING - 9 DECEMBER 2020

Cr Bella spoke in favour of the Motion noting that the Policy passed by Council earlier this year states that Councillors who travel away to conferences are required to provide a report within 60 days which summarises the event, the outcome and the learnings. Cr Bella expressed the view that the report tabled was inadequate.

Cr May raised a Point of Order.

Cr May stated that Cr Bella was supposed to be speaking for the Motion but it appeared that he was speaking against it.

Mayor Williamson asked Cr Bella if he was speaking for the Motion.

Cr Bella advised that he was speaking for the Motion as it currently stands.

Cr Bella advised that his point is that the initial report was inadequate, did not meet the policy that was passed by Council and was merely a reference guide and if that was all that was to be provided there was no point in Councillors attending the Conference. Cr Bella felt that there should have been learnings and he hoped these would be delivered at the Briefing. Cr Bella requested that following the Briefing, all matters that can be made known to the public, be available. Cr Bella noted that it had been at extreme expense to Council that the Councillors attended the Conference but with the addition to the Motion, he supports it as it stands.

Cr Jones spoke for the Motion advising that she had originally voted for the two Councillors to attend and bring back ideas that may be useful to Council. Cr Jones advised that she was looking forward to the Briefing and hoped there would be information that could be provided to the community.

Cr May spoke in favour of the Motion noting that the attendance at the LGAQ Conference is included in Council's membership fee with no additional cost to Council for she and Cr Mann's attendance at the Conference.

Cr Bella raised a Point of Order.

Cr Bella noted that Council had paid for flights and accommodation.

Mayor Williamson noted that this was at a cost to Council.

Cr May noted that a significant portion of the Agenda of the Conference was made up from Motions which had come from Councils around Queensland, including the two Motions from Mackay Regional Council which were both debated and passed. Cr May noted that there are always learnings and information gained from attending Conferences but felt that it was better for Councillors to review the presentations via the links provided in the report rather than reading information from attending Councillors who may put their own bias on what is reported. Cr May reiterated that there was very little time after presentations for comments and questions.

Mayor Williamson expressed the hope that all Councillors would look at the items presented on the LGAQ website.

Cr Bonaventura spoke against the Motion noting that he had supported Cr May and Cr Mann attending the Conference due to their previous track record of providing good reports about events they have attended. Cr Bonaventura noted however, that there was no detail in the Report and when he followed some of the links he found that they either provided dot points and very little information, went to the LGAQ home page or to PowerPoints with content but no context. Cr Bonaventura stated that Council Meeting Minutes and associated documents are available to the public but in this case the public cannot access the links. Cr

MACKAY REGIONAL COUNCIL PAGE 56 ORDINARY MEETING - 9 DECEMBER 2020

Bonaventura expressed the view that this Motion does not go far enough and he would like to see a full report to the Council on learnings from the Conference which would be available to the public.

Cr Englert spoke for the Motion noting that he felt the use of the term extreme expense to Council was a bit extreme as accommodation and flights are standard when attending a Conference. Cr Englert noted that reporting is subjective and that it would be delivered differently by different Councillors. He noted that perhaps this was the wrong way round this time, but felt that Cr Mann's addition to the Motion will provide the information and he looks forward to the Briefing session.

Cr Bella advised that he would like to now speak against the Motion.

Mayor Williamson advised Cr Bella that he had already spoken for the Motion and could not now speak against the Motion.

Cr Bella advised that he had not voted, still had time to speak and would like to justify the vote that he would be making. Cr Bella advised that having listened to the comments of Cr May and Cr Englert, he was no longer sure that there was any intent to follow the elements of the Policy which had been passed, which clearly states that a report will be presented to the meeting with event outcomes and learnings, and no longer has the confidence to support the Motion.

Cr May spoke in support of the Motion advising that the report meets the requirements of the policy as she and Cr Mann went to the Conference to represent Council and have brought back a report that outlined what went on at the Conference and have further outlined the debate of Mackay Regional Council's Motions and Cr Mann has outlined some of the learnings. Cr Mann reiterated that the Conference program was comprehensive and jam packed and she and Cr Mann had brought the information back the best way they could.

Cr Mann advised that she felt the addition to the Motion should satisfy every Councillor and noted that people needed to be a member to use the LGAQ links. Cr Mann noted that she felt the Report presented satisfied the requirements of the Policy and highlighted that, with so many sessions running out of time, there was no opportunity to ask questions. Cr Mann noted that the theme of the Conference was Next Gen Councils and how they will interact in the future.

CARRIED

Cr Bella, Cr Bonaventura, Cr Seymour recorded their vote against the Motion.

Mayor Williamson noted that next years' LGAQ Conference would be held in Mackay with everyone able to attend.

MACKAY REGIONAL COUNCIL PAGE 57 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.3.1

Local Government Association of Queensland 124th ANNUAL CONFERENCE 19 - 21 OCTOBER 2020 Gold Coast Convention & Exhibition Centre

NEXTGEN COUNCILS | #LGAQ2020

MACKAY REGIONAL COUNCIL PAGE 58 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.3.1

PLATINUM SPONSORS

GOLD SPONSORS

SILVER SPONSORS

HYDRATION PRINTING SPONSOR SPONSOR

SOUTH BRISBAN E

MACKAY REGIONAL COUNCIL PAGE 59 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.3.1

PRESIDENT’S WELCOME

Welcome to the Local Government Association of Queensland’s 124th Annual Conference and Annual General Meeting on the Gold Coast.

The significance of this year’s event cannot be overstated. This is our first Annual Conference of the new term, the first of the new decade.

Perhaps of most importance, however, is that this is the first gathering of the next generation of local leaders – those who have been elected to see their communities through the challenges ahead in the wake of the COVID-19 pandemic and to help their residents and local businesses to recover and thrive.

Which is why our conference theme is “NextGen Councils”.

The challenges our communities selected us to face have been coming thick and fast as councils navigate their way through the public health directions and the ensuing economic crisis, which have impacted the social fabric of our communities.

At the same time, our councils have also been at the forefront of overseeing ongoing recovery efforts from natural disasters like floods and fires and dealing the continuing drought.

MACKAY REGIONAL COUNCIL PAGE 60 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.3.1

As the next generation of elected members, we are up to that task.

Our presenters have been chosen to help guide you. Our keynote speakers include renowned journalist and author Bernard Keane, who will outline what a post COVID-19 Australia will look like, and leadership coach and psychologist Margie Ireland, who will speak on the power of mindset and getting “sh.t” done.

This year was not just an election year for local government. The State Election is due 10 days after this conference wraps. Our political leaders will be here to talk to you about their vision for local government should their party win government on October 31 and secure the first fixed four-year Parliamentary term.

There will also be plenty of opportunities for you to learn and share throughout the three days. The Indigenous Leaders Forum will be held on Monday, as will the Regional Roads and Transport Group Assembly. On Tuesday, councils will showcase some of the good work they are doing in their patch, from disaster recovery to regional innovation and community empowerment.

And of course, there is the Gala Dinner on Tuesday night before the final day’s program, including a State Election panel and address from the final keynote speaker of the event, Performance Lab head coach Tony Wilson, who will outline how to perform at your best.

Please make the most of this program and learn what you can from our speakers to assist you and your colleagues as we look to the term and the decade ahead.

Mayor Mark Jamieson PRESIDENT

MACKAY REGIONAL COUNCIL PAGE 61 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.3.1

WELCOME TO THE CITY OF GOLD COAST

Since I know every one of my LGAQ colleagues is passionately proud of your own home town, I won’t sell Gold Coast as the venue for this year’s annual conference.

Sure, I want you to come and visit but this year, more than ever before, we have weighty issues to discuss and vital learnings to be shared, thanks to COVID-19.

Above all, this should be a celebration of how local government has held our communities together against the backdrop of a truly global crisis. In the darkest of hours we have shown a light to those who depend on us to deliver them a healthy, secure and prosperous lifestyle.

It’s quite a challenge but we, and the many great individuals who have gone before us, have been guiding Queenslanders since 1896 and, dare I say, we do a pretty good job of it.

So, join me in Australia’s favourite holiday playground and let’s refine the vital role local government plays in our Australian way of life. It will be a great occasion.

Mayor Tom Tate COUNCIL OF THE CITY OF GOLD COAST

MACKAY REGIONAL COUNCIL PAGE 62 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.3.1

Program Agenda

Sunday 18th October 2020

9:00 am -4:30 pm Peak Services Professional Development Course LGASS00002 - Elected Member Skill Set (1 of 2 days) Attendees must register with Peak Training prior to arriving at Conference

12:00 pm - 4:30 pm Policy Executive Meeting

2:00 pm - 5:00 pm Registration Delegates, observers, trade, corporate and accompanying persons

4:00 pm - 4:30 pm Trade and Sponsor Briefing

MACKAY REGIONAL COUNCIL PAGE 63 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.3.1

Monday 19th October 2020

8:00 am – 5:00 pm Registration Delegates, observers, trade, corporate and accompanying persons

9:00 am – 4:30 pm Peak Services Professional Development Course LGASS00002 - Elected Member Skill Set (2 of 2 days) Attendees must register with Peak Training prior to arriving at Conference

9:00 am - 11:00 am QSport Workshop

9:00 am - 12:30 pm Living Lab - Intelligent insights to deliver digital dividends

10:15 am - 11:00 am | Morning Tea

10:00 am - 5:00 pm Indigenous Leaders Forum

12:30 pm - 2:00 pm Business Retention, Expansion and Attraction Workshop and Lunch

12:30 pm - 2:00 pm | Lunch

2:00 pm – 4:00 pm Regional Roads and Transport Group Assembly

4:00 pm – 5:00 pm Reputation-Building Masterclass for Mayor’s and CEO’s

4:30 pm – 5:00 pm First Time Delegate Briefing

MACKAY REGIONAL COUNCIL PAGE 64 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.3.1

5:15 pm - 7:30 pm Welcoming Ceremony

5:15 pm Opening Act

5:25 pm Welcome to Country

5:30 pm Welcome to the City of Gold Coast Mayor Tom Tate

5:35 pm Response Mayor Mark Jamieson - President, LGAQ

5:40 pm Sponsor Address - King & Company Tim-Fynes Clinton, Managing Partner

5:45pm 2020 LGAQ Journalism Award The LGAQ Regional Journalism Award is dedicated to showcasing excellence in reporting in regional Queensland. The award honours the memory of ABC journalists John Bean, Paul Lockyer and Gary Ticehurst. Listen to the official announcement of the 2020 winner, who will receive a $15,000 prize.

5:55 pm - 7:30 pm Networking Drinks Trade Exhibition

MACKAY REGIONAL COUNCIL PAGE 65 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.3.1

Tuesday 20th October 2020

8:00 am – 5:00 pm Registration Delegates, observers, trade, corporate and accompanying person

8:30 am Security Briefing Master of Ceremonies – Mr Tim Cox, Communications Advisor, LGAQ

8:31 am Call to Order by the President

8:33 am Presentation of the Policy Executive

8:45 am | Official Opening Hon Annastacia Palaszczuk MP Premier of Queensland

8:55 am Presidential Address Mayor Mark Jamieson - President, LGAQ

9:15 am Keynote Address: Australia - Post COVID-19 Bernard Keane, Crikey

9:50 am Building resilient landscapes together - from planning to practice Chris Norman - CEO, NRM Regions QLD

MACKAY REGIONAL COUNCIL PAGE 66 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.3.1

10:00 am | Morning Tea

10:30 am Sponsor Address

10:35 am Panel Session: Council Showcases

11:55 am Sponsor Address

12:00 pm Community Intelligence – Our Town a Working Demonstration Glen Beckett - General Manager, Assist, LGAQ Pippa Riddell - BI Specialist/ Analyst, LGAQ

12:15 pm “Class of 2020” Group Photo

12:30 pm | Lunch

1:40 pm NextGen Procurement - LocalBuy Peter Mifsud, CEO - Marketplace, Local Buy

2:30 pm Council Forums Rural and Remote Councils Resources and Regional Councils SEQ Councils Coastal Councils

4:00 pm Sponsor Address

4:05 pm LGMS Member Update and Risk Management Awards Ian Leckenby - Chair, LGMS Rachel Chambers - Mayor, North Burnett Regional Council and Board Member

4:20 pm Councillor Conduct Tribunal Update June Anstee - President, Councillor Conduct Tribunal

4:35 pm Keynote Address: Mindset - And how to get shi...t done! Margie Ireland - Principal Leadership Coach & Psychologist

5:05 pm Program concludes

6:30 pm for 7:15 pm Start Gala Dinner The Star Gold Coast Ballroom

10:30 pm Dinner concludes

MACKAY REGIONAL COUNCIL PAGE 67 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.3.1

Wednesday 21st October 2020

8:30 am Conference Resumes

8:35 am Annual General Meeting including debate of motions

10:00 am Australian Local Government Association Update Mayor David O’Loughlin - President

10:10 am Sponsor Address

10:15am | Morning Tea

10:35 am Peak Services Update Brent Reeman - Managing Director & CEO David Foster - Non-Executive Director

10:55 am Sponsor Address

11:00 am Motions Debate

12:00 pm Opposition Update Ann Leahy MP - Shadow Minister for Local Government

MACKAY REGIONAL COUNCIL PAGE 68 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.3.1

12:30 pm | Lunch

1:30 pm Motions Debate

2:40 pm Domestic and Family Violence Award

2:50 pm State Election Panel Chaired by: Sarah Vogler - Media Executive, LGAQ and Tim Cox - Communications Advisor, LGAQ

Hon Stirling Hinchliffe - Minister for Local Government, Racing and Multicultural Affairs

Ann Leahy MP - Shadow Minister for Local Government

3:45 pm Keynote Address - High Performance: Managing Yourself Tony Wilson - Head Coach, Director at Performance Lab

4:30 pm Plenary Concludes

MACKAY REGIONAL COUNCIL PAGE 69 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.3.1

WORKSHOPS

MONDAY 19 OCTOBER 2020

QSPORT WORKSHOP REPUTATION-BUILDING MASTERCLASS

This year’s third annual QSport-LGAQ workshop will Building and upholding community trusty is an address the impacts of COVID-19 on the delivery important goal to set. This masterclass will cover of sport at the community level, with a focus on topics such as: Why it’s vital to have community trust spaces and places that are owned, leased, controlled and buy-in The three pillars of reputation (sharing and/or supported by local governments. values, leading with integrity and being competent) How internal culture helps build your external reputation Through the lens of the staged easing of COVID-19 with communities and stakeholders. restrictions – that effectively closed down sport in mid-March – this workshop will focus on what This workshop is for Mayor’s and CEO’s only. has been done to assist with the resumption of local sporting activities, and what might be done to further to boost their recovery. BUSINESS RETENTION, EXPANSION AND ATTRACTION WORKSHOP As the peak body for organised sport in Queensland, QSport sees this workshop as an important part Councils can play a significant role in ensuring that of the process of successfully contributing to their regions are best placed to attract and retain councils’ and local clubs’ efforts to assist their investment in highly competitive markets. communities re-emerge from the shadow of the pandemic. This session is perfect for those seeking a more sophisticated understanding of the investment attraction market, as well as the practical skills needed for success. LIVING LAB - INTELLIGENT INSIGHTS TO DELIVER DIGITAL DIVIDENDS You will hear from a world-leading practitioner who will outline and demystify the investment trends and This workshop will showcase the simple and practical decision-making processes behind site selection. steps councils can take to improve community Obtain real-life insights into world’s best practice engagement, communications and business in investment attraction, and how other leading efficiency through use of LGAQ’s growing library investment promotion agencies are remaining of analytical and digital member services. competitive and successfully engaging with investors.

MACKAY REGIONAL COUNCIL PAGE 70 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.3.1

MONDAY, 19 OCTOBER 2020 10:00AM – 5:00PM

INDIGENOUS LEADERS FORUM

Hosts: Cr Wayne Butcher and Cr Jason Woibo

Since 2011, the Indigenous Leaders Forum has been a valuable way for Aboriginal and Torres Strait Islander councils to come together in order to discuss specific challenges and to put forward issues they would like the LGAQ to assist them in addressing.

The Forum is held twice-yearly.

WEDNESDAY, 21 OCTOBER 2020 SMALL 2.30PM – 4.00PM RURAL AND REMOTE COUNCILS Hosts: Cr Robyn Fuhrmeister, Cr Robert Dare COUNCIL FORUMS and Cr Jane McNamara

Come and join with your council peers in one of MEDIUM three forums to discuss, share and debate key RESOURCES & REGIONAL COUNCILS issues. This is also your opportunity to talk with Hosts: Cr Andrew Willcox and Cr Paul McVeigh each other and your Policy Executive members about ways the LGAQ can help and support your LARGE council. COASTAL COUNCILS Hosts: Cr Jack Dempsey, Cr Matt Burnett, The forums will be hosted by the LGAQ Policy Cr Jenny Hill, Cr Bob Manning Executive members COUNCILS

Please register for the forum that you believe will Hosts: Cr Peter Matic, Cr Karen Williams and Cr most interest your council – if you can’t decide Paul Tully you are welcome to send delegates to separate forums.

Delegates/observers are welcome to attend any one of the forums:

MACKAY REGIONAL COUNCIL PAGE 71 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.3.1

Butch Lenton

BUSHMEMORIAL COUNCIL INNOVATION AWARDS

In recognition of the innovative contribution to Queensland made by Graeme ‘Butch’ Lenton as Mayor of Winton Shire Council, Peak Services continues the annual Butch Lenton Memorial Bush Council Innovation Award.

Butch, who passed away on 1 October 2017, spent more than 20 years - first as a councillor, then as mayor - pursuing his unique vision for the region in which he was born and raised. That vision extended far beyond driving the traditional agricultural and grazing industries existing in the area. It included developing tourism, renewable energy and telecommunications as key features of a thriving local economy.

The award is a small way for us to recognise innovation in Bush Councils and pay tribute to Butch’s legacy.

The inaugural award in 2018, was won by Brett Walsh from Barcaldine Regional Council for the study tour of the United States of America to discover how small rural

communities are adopting smart growth opportunities The successful application will be awarded with a to ensure their future survival and translating the bursary of $10,000 to go towards the nominated findings of the tour to opportunities for western innovative activity. The nominations will be judged by Queensland communities. the committee led by; LGAQ Chief Executive Officer Greg Hallam AM, Peak Services Managing Director and Chief In 2019, the winner of the award was Cr Kathy Duff Executive Officer Brent Reeman. from South Burnett Regional Council for the Proston Community Revival Project. Applications open on 15 June 2020. Nominations close on 10 August 2020. The award will be presented at the LGAQ Annual Conference each year and showcased at the Bush Applications are available from Councils Convention, held every two years. We are [email protected] seeking nominations for a council group or individual who would like to undertake or have completed an activity that demonstrates innovation.

MACKAY REGIONAL COUNCIL PAGE 72 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.3.1

LGASS00002 ELECTED MEMBER SKILL SET 2020 LGAQ Conference, Gold Coast Sunday 18 & Monday 19 October 2020

ENROL NOW: Accredited 2-day program $1,500 GST FREE Non-Accredited program $1,060 GST FREE

COURSE NAME UNIT CODE DESCRIPTION Councillor roles and LGAGENE503 Covers the behaviours and actions required of elected responsibilities Perform the role of an members in meeting their roles and responsibilities. Using elected member legislation as its basis, the units explore in practical ways how the framework of laws, regulations, and codes create a clear LGAGENE501A path that guide the steps of elected members and helps them Undertake councillor to carve out a successful role at council and within the roles and community. responsibilities

Effective decision making LGAGENE302A Explores decision making processes and the capabilities Contribute to effective required by those in positions of authority within council. It decision making recognises the impact of personal and community influences upon councillors when making clear and strong decisions.

This program has been specifically developed for Queensland Elected Members or Senior Council Executives . BENEFITS TO THE COUNCILLOR AND THE COMMUNITY Upon successful completion of this course, elected members will gain increased knowledge and skills to help prepare them for the diverse range of topics and issues they may need to address in their roles. Our 2-day program focuses on increasing their leadership and governance skills. Communities too will benefit from having highly skilled representatives who will be able to effect change, make more informed decisions and positively influence and lead the community.

Completion of this Skill Set provides a pathway to completing the LGA50712 Diploma of Local Government. Further training can be conducted inhouse, via virtual training or through our confirmed publicly scheduled courses.

To enrol into the 2-day Elected Member Skill Set, please complete the calendar-booking form and return to [email protected] or contact Peak Services on 07 3000 2148 for further details.

weearepeak.com.au

RTO 30003

MACKAY REGIONAL COUNCIL PAGE 73 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.3.1

(GSTACCOMMODATION: INCLUSIVE)

Accommodation for Annual Conference is being organised LGASS00002 ELECTED MEMBER SKILL SET by cievents 2020 LGAQ Conference, Gold Coast Sunday 18 & Monday 19 October 2020 Accommodation A $10 booking fee will be added booking per person, per booking ENROL NOW: Accredited 2-day program $1,500 GST FREE Non-Accredited program $1,060 GST FREE

COURSE NAME UNIT CODE DESCRIPTION CONFERENCE SHIRT Councillor roles and LGAGENE503 Covers the behaviours and actions required of elected (Council delegates/observers only) responsibilities Perform the role of an members in meeting their roles and responsibilities. Using elected member legislation as its basis, the units explore in practical ways how the framework of laws, regulations, and codes create a clear LGAGENE501A Council delegates and observers will be issued with ONE shirt whilst at conference. path that guide the steps of elected members and helps them Undertake councillor These need to ordered on line as part of your conference registration. The sizing is to carve out a successful role at council and within the roles and community. as follows: responsibilities

Effective decision making LGAGENE302A Explores decision making processes and the capabilities The sizing is as follows: Contribute to effective required by those in positions of authority within council. It decision making recognises the impact of personal and community influences upon councillors when making clear and strong decisions. MENS MODERN FIT S M L XL 2XL 3XL 5XL

This program has been specifically developed for Queensland Elected Members or Senior Council Executives . GARMENT ½ 52 55 58 62 65 71 79 BENEFITS TO THE COUNCILLOR AND THE COMMUNITY CHEST (CM) Upon successful completion of this course, elected members will gain increased knowledge and skills to help prepare them for the diverse range of topics and issues they may need to address in their roles. Our 2-day program focuses on increasing their leadership and governance skills. Communities too will benefit from having highly skilled representatives who will be able to effect change, make more LADIES informed decisions and positively influence and lead the community. MODERN 8 10 12 14 16 18 20 22 24 FIT Completion of this Skill Set provides a pathway to completing the LGA50712 Diploma of Local Government. Further training can be conducted inhouse, via virtual training or through our confirmed GARMENT ½ publicly scheduled courses. 46.5 49 52 54 56.5 59 62 65 68 CHEST (CM) To enrol into the 2-day Elected Member Skill Set, please complete the calendar-booking form and return to [email protected] or contact Peak Services on 07 3000 2148 for further details. Please select your size carefully as there wont be the opportunity

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MACKAY REGIONAL COUNCIL PAGE 74 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.3.1

Please refer to registration cancellation CONFERENCE policies on www.lgaq.asn.au when making your registration. (GSTREGISTRATION INCLUSIVE)

Early Bird Registration - prior to and including 4th September 2020

Council or State Government observer $ 1540.00

5 or more observers from one Council/Government Department $ 1430.00

Corporate (Private Sector) $ 3000.00

After 13 September 2020

Council or State Government observer $ 1740.00

5 or more observers from one Council/Government Department $ 1600.00

Corporate (Private Sector) $ 3240.00

Early Bird One Day Registration - prior to and including 4th September 2020

Council or State Government observer $ 770.00

Corporate (Private Sector) $ 1210.00

After 4th September 2020

Council or State Government observer $ 880.00

Corporate (Private Sector) $ 1600.00

FUNCTIONS

Welcoming Ceremony $ 75.00 (accompanying persons, day registrations and additional trade exhibitors)

DINNER

Gala Dinner – Tuesday evening (20 October 2020) $ 175.00

Please note that the Welcoming Ceremony on the Monday evening is included in the conference fee for delegates, observers and corporates attending the full three days of conference.

Accompanying persons are welcome to attend the Welcoming Ceremony and Gala Dinner.

MACKAY REGIONAL COUNCIL PAGE 75 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.3.1

Register via links below or online at www.lgaq.asn.au under the Events Tab 124th LGAQ Annual Conference.

Delegate & Observers Group registration

Registration Booking

Delegate & Observer Individual registration

Registration Booking

Corporate Registration

Registration Booking

MACKAY REGIONAL COUNCIL PAGE 76 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.1.3.1

ENQUIRIES

Conference: Members Hotline P 1300 542 700 E [email protected]

EXHIBITION

Adrienne Coats, Sponsor and Trade Sales Officer P 3000 2224 E [email protected] #LGAQ2020

MACKAY REGIONAL COUNCIL PAGE 77 ORDINARY MEETING - 9 DECEMBER 2020

11.2. COMMUNITY AND CLIENT SERVICES 11.2.1. COUNCIL ADOPTION OF 2019-2020 ANNUAL REPORT AND AUDITED FINANCIAL STATEMENTS

Author Manager Corporate Communications & Marketing (Mark Sleeman) Responsible Officer Director Community & Client Services (Angela Hays) File Reference Annual Reports

Attachments 1. MRC Annual Report 2019-2020 FINAL UPDATE - 9-12 DIGITAL [11.2.1.1 - 130 pages] 2. 2020 Mackay Regional Council financial statements - signed [11.2.1.2 - 45 pages]

Purpose

For council to adopt the Mackay Regional Council Annual Report (inclusive of the Audited Financial Statements) for the period from July 2019 to June 2020.

Related Parties

No related parties are impacted by the adoption of this report.

Corporate Plan Linkage

Priority: Organisational Performance Strategy: Financial sustainability and efficiencies - Maintain the financial sustainability of the council by implementing rigorous financial management practices across all council programs. Strategy: Governance and performance - Ensure that council complies with all of its statutory obligations, minimises its exposure to litigation, manages its risk, undertakes targeted internal audits, and meets community expectations of transparency and performance reporting. Strategy: Promote council's services - Raise community awareness about council’s services and initiatives.

Background/Discussion

Under the Local Government Regulation 2012 (Regulation), it is a requirement for a local government authority to prepare an annual report for each financial year, with the report to be presented to council for adoption within one month after the day the auditor-general gives the auditor-general’s audit report about the local government’s financial statements for the financial year.

The annual report includes a copy of the audited financial statements. A detailed explanation of the financial results is included in the community financial report section of the annual report.

Mackay Regional Council’s 2019-2020 Annual Report has been prepared with the cooperation of Financial Services, Corporate Governance, management and staff. It meets all statutory requirements.

The report has been developed with a focus on providing an overview of the achievements, information on key projects and a detailed synopsis of how the organisation fared for the 2019-2020 financial year.

It also details impacts of COVID-19 in the second half of the financial year.

This year’s annual report has been designed in a landscape orientation, rather than the traditional portrait-style. This allowed for a different design and presentation of council’s achievements.

MACKAY REGIONAL COUNCIL PAGE 78 ORDINARY MEETING - 9 DECEMBER 2020

Managers and staff from most council programs contributed information to assist with compilation of the annual report.

Consultation and Communication

There was extensive consultation with all council programs, with most providing statistical data and information about their key achievements for 2019-2020. Additional consultations were conducted with the Local Government Association of Queensland.

The eight priority areas of council’s adopted revised Corporate Plan 2016-2021 have been used as the basis in the compilation of this annual report.

Resource Implications

Compilation of the annual report was completed by the staff in Corporate Communications and Marketing. The report’s design was produced by council’s graphic design team. Printing costs will amount to a total of about $3000.

Risk Management Implications

It is a requirement under the Local Government Regulation 2012 to adopt an Annual Report within one month of receiving the auditor-general’s audit report. Failure to comply is not good governance and a breach of the Regulation.

Conclusion

The 2019-2020 Annual Report has been prepared in compliance with the requirements of the Local Government Act 2009 and Local Government Regulation 2012. The report includes the Audited Financial Statements for the period July 1, 2019, to June 30, 2020

Officer's Recommendation

THAT the 2019-2020 Mackay Regional Council Annual Report, including the Audited Financial Statements, be adopted.

Mayor Williamson advised that there had been minor typing errors corrected since the distribution of the original document and with the new version circulated to Councillors, they would be voting on the updated document.

Council Resolution ORD-2020-325

THAT the 2019-2020 Mackay Regional Council Annual Report, including the Audited Financial Statements, be adopted.

Moved Cr May Seconded Cr Hassan

Cr May noted that the Annual Report is Council's report card to the community and encouraged all community members to view the Report on Council's website. Cr May noted that a great deal has been achieved over the last 12 months and it has been a fantastic effort by Directors, Managers and staff during a very challenging

MACKAY REGIONAL COUNCIL PAGE 79 ORDINARY MEETING - 9 DECEMBER 2020 year. Cr May noted that Council had put many measures in place to cope with the COVID-19 pandemic and was proud that no staff members had been put off with many redeployed to other roles and that the closing of facilities had impacted Council's budget but was pleased that facilities had recently been able to be reopened.

Mayor Williamson noted that the Annual Report and Audited Financial Statements are a blue print to Council's future as well as a report of its' past, showing what Council is doing and what it has done. Mayor Williamson added his congratulations to the CEO, Directors and staff for their contribution during what has been a very difficult year noting that the completion of projects and staff passion and drive is a great tribute to Council's management and leadership. Mayor Williamson also congratulated Councillors, noting that it has been a difficult year in financial terms.

CARRIED

MACKAY REGIONAL COUNCIL PAGE 80 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

ANNUAL REPORT 2019-2020

Tackling new challenges together

MACKAY REGIONAL COUNCIL PAGE 81 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

ABOUT THIS REPORT

Mackay Regional Council respectfully 2021 and is an overview of our effectiveness The report is also part of our commitment acknowledges the Traditional Custodians in delivering for the community against the to transparent performance reporting. of the land, the Yuwi People, and we pay backdrop of that Corporate Plan. our respects to Elders past and present, Feedback and to the young emerging leaders. We In the 2019-2020 financial year we welcomed Please direct any feedback or suggestions also extend our acknowledgment to all a new council and faced unprecedented about this annual report to our Corporate Aboriginal members of the Birri Gubba challenges associated with the COVID-19 Communications and Marketing program on Nation. pandemic. 1300 MACKAY (622 529) or email [email protected]. Welcome to Mackay Regional Council’s Annual The report is a snapshot of our achievements, Report 2019-2020. It is a comprehensive setbacks, future direction, opportunities and This report is printed on 100% recycled summary of our performance from July 1, how we plan to tackle any new challenges bond paper 2019, to June 30, 2020. together with a united and systematic approach. The Annual Report is guided by our Corporate Plan 2016-2021, which outlines key strategic The Annual Report 2019-2020 meets our objectives and projects council will advocate statutory reporting requirements and informs for on behalf of the community. all council stakeholders, including ratepayers, residents, businesses, community and interest It provides a blueprint for our strategic groups, media, all levels of government, direction and priorities heading towards council staff and the wider general community.

MACKAY REGIONAL COUNCIL PAGE 82 AKYRGOA COUNCIL REGIONAL MACKAY ORDINARY MEETING-9DECEMBER2020

CONTENTS Annual financialstatements (USB) Legislative requirements Community financialreport Mackay waste servicesreport Mackay water servicesreport Lifelong learningandorganisational performance Infrastructure andtransport Environment Health andwellbeing Community pride,regional identity Economy COVID-19 Corporate plan Corporate structure Councillor profiles A word from ourCEOs A word from ourMayor Our profile ATTACHMENT 11.2.1.1 126 111 103 95 83 59 51 45 37 27 15 13 12 11 7 5 3 1 PAGE 83 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

OUR PROFILEMackay Regional Council

AREA 7622km2 Five times the size of City Council (1367km2), double the size of (3736km2) and larger than (4135km2) and the Sunshine Coast (2883km2) combined.

POPULATION ESTIMATE 116, 763

GROSS REGIONAL PRODUCT (GRP) $9.132 billion Spread across a diverse economic base featuring health care and social assistance, retail trade, real estate, logistics industry and tourism

1 MACKAY REGIONAL COUNCIL PAGE 84 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

EMPLOYMENT TOTAL ECONOMIC OUTPUT OF $16.477 billion 47,975 workers $5.508 billion in mining and One-third of region’s economic Key employment sectors in the region: manufacturing sectors output produced by mining and • 5948 - Health care and social assistance supporting 6165 jobs manufacturing sectors • 5454 - Retail trade • 4038 - Education and training Tourism outputs of $541 million World leader in resource • 3988 - Construction and 2903 jobs technology and innovation • 3542 - Manufacturing fast facts IN 2019-2020 COUNCIL:

Managed a budget of $309 million

Reduced borrowings by $14.3 million

Managed a $102 million capital works program

Unveiled a draft master plan for the Mackay Waterfront Priority Development Area and completed revitalisation works at Queens Park

Built the Resources Centre of Excellence, which will ensure the Mackay region remains one of the world’s best sources of mining expertise and innovation in the mining equipment, technology and services (METS) sector.

2 MACKAY REGIONAL COUNCIL PAGE 85 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

A WORD FROM OUR MAYOR

Mayor Greg Williamson Then the COVID-19 pandemic struck. generating ones like the MECC. High-profile resulted in close to a “balanced budget” for Unprecedented, extraordinary and events, many of which our community look 2019-2020. P | (07) 4961 9455 unforeseen – adjectives that don’t do justice forward to each year, were also casualties. E | [email protected] to just how challenging the second half of The pre-work for the 2020-2021 budget was 2019-2020 was. The local government elections were however thrown out the window because of conducted amid the COVID uncertainty in the rapidly changing environment, and we Mackay Regional Council and the community late March. It was the right thing to do, but started from scratch with the new council. We knew 2019-2020 would be a year of we serve, like the rest of Queensland, Australia there was a lot of angst in the community change as a local government election and the world, struggled to come to terms over the safety of going to a polling station. A forecast $5 million deficit for 2020-2021 was scheduled for March. As we entered with the COVID-19 pandemic crisis and its Nevertheless, we got a new council and is one of the biggest deficits ever tabled the second half of the financial year, that impact on our lives. the returned and newly elected councillors by this council and was certainly a difficult election looked to be the only variable on were eager to get to work to help lead our pill to swallow. But it was necessary to put the horizon. Things were humming along Our community has weathered natural community through the COVID-19 crisis in place measures to help our community nicely. disasters in recent years – and recovery. recover from the economic crisis created by in 2017 and a bushfire crisis in late 2018 – the pandemic. Council’s service and project delivery was but a worldwide pandemic was uncharted Our forecast small budget surplus was going as planned and we were on track for territory for council and our Local Disaster severely challenged during the COVID The new budget includes $7 million in a small 2019-2020 budget surplus we’d Management Group (LDMG). shutdowns. As has been the case so often measures to assist businesses and residents forecast. There was a buzz in the community, with the senior leadership team we have at deal with COVID. That includes a business with exciting projects in the pipeline and the For a period, we had to shut many of our council, an immense amount of hard work support package, waiving fees and charges region’s economy on an upward trajectory. community facilities, including key revenue- and rework of expenditure budgets has for businesses impacted by COVID-19,

3 MACKAY REGIONAL COUNCIL PAGE 86 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

The work that councils management“ staff and elected' members have, delivered A WORD FROM during the ongoing pandemic makes me extremely proud .” OUR MAYOR worth $1 million, and a special $1.2 million residents will not have a massive financial Mayor Greg Williamson has an undeniable enthusiasm Community Grants COVID-19 round. burden to overcome and none of our services for the region he’s always called home. Whether it be have been curtailed. inspiring local sporting teams at their season launch or We adopted a zero per cent change in telling anyone who will listen that the Mackay region general rates. That means council decided to The work that council’s management, is the best place in the world to live, he speaks with raise no more in rates revenue in 2020-2021 staff and elected members have delivered unbridled passion when it comes to Mackay. than we did last year, despite CPI being during the ongoing pandemic makes me around 1.8 per cent. Some smaller but extremely proud. We showed how quickly A fifth generation local, Mayor Williamson was re-elected important measures, such as freezing most a local government can act to ensure the unopposed at the 2020 local government elections. Prior fees and charges, removing the City Centre uninterrupted delivery of critical services to to that he’d returned to the mayoralty in 2016, having Levy and providing a 50 per cent reduction its residents. previously been mayor of the then Mackay City Council in development fees, were all designed to from 1991 to 1994 before amalgamation with the former Thank you to CEO Craig Doyle, who left us promote business confidence and encourage Pioneer Shire Council. Following that first stint in the top job in August 2020 for a great opportunity with investment. in the early 90s, he gained vast management experience a start-up company in the resources sector. in large businesses and brought that skillset back to the Council conducted a COVID-19 Community Craig’s four-and-a-half years as our CEO Pulse Survey, undertaken by IRIS Research with his inclusive, passionate and influential mayoralty. He also served as an alderman for three years which showed, among other key findings, leadership style has left a lasting positive prior to being elected mayor in 1991. one-third of Mackay region residents had impression on council and our community. Mayor Williamson has a long history of service to the their employment negatively impacted by community, ranging from Rotary to the then Small the COVID-19 pandemic. We welcome new CEO Michael Thomson who joins a great council in a fantastic region. Business Association and Mackay Tourism and more than We are fortunate that good financial Leadership in our council and our community 35 years of service with the Australian Air Force Cadets. management over many years has placed is critical as COVID continues to place pressure Mayor Williamson has also been at the helm of the Local council in a good position to budget for on the “old normal” way of conducting Disaster Management Group (LDMG) as chair during support in 2020-2021. Even with our business and life. Council is confident we will Cyclone Debbie in 2017, the bushfires in 2018 and the COVID support package and deficit budget, have that leadership in Michael. COVID-19 pandemic in 2020.

4 MACKAY REGIONAL COUNCIL PAGE 87 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

A WORD FROM OUR CEOs

Former CEO Craig Doyle 2019-2020 will be remembered by current staff wellbeing while continuing to provide to deliver some major capital infrastructure, generations as the most extreme in its critical and essential services to our region. including signature projects like the variability. Queens Park revitalisation, funded by the A forecast surplus for 2019-2020 turned into . About $20 million Up until March 2020, the organisation was a modest deficit. Although we’re disappointed in new infrastructure came online in the final tracking well to hit most of its key targets, with any deficit, given the serious impacts weeks of the financial year. Despite the pandemic, customer service levels were continuing to of COVID-19 on some of our key revenue council“ was still able improve, we remained on target to meet our streams, the result was a good one. Excellent planning progress was made budget and the work on our capital delivery on other signature projects, including the to deliver some major and asset management was starting to reap The 2020-2021 budget adopted in late mountain bike project, Mackay Waterfront positive results. June forecasted a large deficit of around and Northern Beaches Community Hub. capital infrastructure $5 million but it was necessary to assist our in - Then the unprecedented pandemic struck. community through the recovery from the Safety of our staff, community and 2019 2020. The arrival of the COVID-19 threat created pandemic. Council was fortunate to be able contractors remained the highest priority. ” major economic and social wellbeing to respond in this way due to the position it I am proud of the great strides forward the challenges for the organisation, staff and our was in due to good financial management. organisation has made in this area in recent The 2019-2020 financial year was my community. years. last as CEO of Mackay Regional Council It was fantastic to be able to include support after a four-and-a-half-year stint. It was What I am most proud of is the way measures for businesses and not-for-profit Council’s 2019-2020 safety performance a memorable year, and not just because management, councillors and staff rose to groups to assist the community in its fight highlighted it still has a way to go. it was my final year at the helm. this challenge. to recover from the COVID-19 health and However, it continues to perform better in economic crisis. safety than the average of other large The worldwide COVID-19 pandemic ensured We responded extremely well in the way we Queensland councils. it was a year like no other. interacted with our community and managed Despite the pandemic, council was still able

5 MACKAY REGIONAL COUNCIL PAGE 88 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

congratulations to A WORD FROM councillors“ who started the new four-year term CEO Michael Thomson of council in April 2020. P | (07) 4961 9458 ” E | [email protected] Michael Thomson is well-credentialed when OUR CEOs it comes to delivering key services and infrastructure to a vast area.

In his most previous role – four years as CEO of the Northern Territory’s Power and Water Corporation – his organisation serviced 1.4 million square I’m proud to, along with Mayor Greg I also gained a good understanding during kilometres. He had responsibility for delivery of Williamson and councillors, present our a short hand-over with the former CEO and electricity generation and distribution, water and annual report for 2019-2020. subsequent catch-ups with various programs gas services throughout the Northern Territory. throughout council. The report is an excellent snapshot of He enjoys working with his chairman/mayor in an council’s achievements and highlights for Congratulations to the Mayor and engaged and collaborative partnership. Michael the 12 months. The period covered is before councillors from the last term of council and his partner have three children, and he has an my time – I took up the role in August 2020. on the achievements of 2019-2020. Also, affinity with working and living in regional areas. congratulations to councillors who started the Hence, the former CEO Craig Doyle has also new four-year term of council in April 2020. Prior to his four years with Power and Water provided a message for this annual report. Corporation, he was a member of the senior They picked up the ball and ran with it leadership team at United Energy and Multinet Soon after starting in the job, the annual strongly and had to do so against a backdrop Gas in Victoria from 2013 to 2015, including as reviews of each directorate were adopted at of COVID-19. interim CEO for about six months. my first council meeting. Also, well done to the senior leadership and This is his first senior leadership role in local They gave me an insight into the wonderful management teams and all staff at council. government and it was an attractive opportunity projects and service delivery council had been You can be extremely proud of what you as it means he can make a tangible difference in involved in for the previous financial year. achieved in 2019-2020. the community he now calls home.

6 MACKAY REGIONAL COUNCIL PAGE 89 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1 COUNCILLOR PROFILES

The following councillors served Mackay Regional Council up until the Local Government election was declared after Deputy Mayor Karen May the March 28, 2020, elections.

• Mayor Greg Williamson • Cr Amanda Camm (Deputy Mayor) • Cr Martin Bella • Cr Laurence Bonaventura Cr Karen May’s vast local government experience, which totals more than 16 years, will hold her in good • Cr Kevin Casey stead for her role as Deputy Mayor in the current council. The most experienced councillor on council, she • Cr Justin Englert was a councillor, deputy mayor and mayor of the former Sarina Shire Council. As mayor, she led Sarina • Cr Ross Gee through amalgamation with Mackay City and Mirani Shire councils in 2008. She is a strong advocate for • Cr Fran Mann issues in our region and played a leading role in recovery from Cyclone Debbie and bushfires. As Deputy • Cr Karen May Mayor, she is a key support for Mayor Greg Williamson on the Local Disaster Management Group (LDMG). • Cr Ayril Paton • Cr Ross Walker P | 0419 669 134 E | [email protected]

7 MACKAY REGIONAL COUNCIL PAGE 90 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

Cr Martin Bella Cr Laurence Cr Justin Englert Bonaventura

Cr Martin Bella is serving his second term on council, Cr Laurence Bonaventura, who is serving his third Cr Justin Englert, serving his second term on council, having been re-elected in 2020. During his first term term on council, has plenty of experience and has a passion for the regional economy, including from 2016-2020, he earned a reputation for being knowledge when it comes to our waste facilities and tourism. He’s council’s representative on the Mackay straight-talking and a strong voice for rural landholders. initiatives. During his first term in 2012-2016, he held Tourism board and is also a representative on the He is especially a key advocate for residents in the the Waste, Health and Regulatory Services portfolio. Mountain Bike Alliance. During his first term in southern part of our region, including Sarina, Sarina Waste, including facilities, projects and initiatives, 2016-2020, he was a key advocate for a mountain Range and Koumala. After being heavily involved in remained an area of interest for him during the biking project planned for the upper-Pioneer Valley. recovery in that southern region post Cyclone Debbie 2016-2020 term. Cr Bonaventura is a member of Before becoming a councillor, he had a thorough in 2017, he again helped lead residents in those areas the Water and Waste and Transport advisory boards. understanding of the workings of council, having during an unprecedented bushfire crisis in November He represents council on the previously been local controller for the State Deputy Mayor Karen May 2018 and through the subsequent recovery. Sports Foundation, Road Accident Action Group Emergency Service (SES). That experience is valuable A former Queensland State of Origin and Australian (RAAG) and the Rural Safety Working Group. in his position on the Mackay Local Disaster representative in , he’s tackled his role Cr Bonaventura’s rural experience is wide ranging. Management Group. He’s also completing an as a councillor with plenty of passion. His expertise in Raised at Habana and still a resident there today, Advanced Diploma of Public Safety (Emergency sugar and beef provides council with a good insight his entire working life before local government Management). Cr Englert holds three trade into these industries. Cr Bella’s career has included had been in sugar cane farming, earthmoving and qualifications, including industrial protective a vast range of roles, such as cane farming, grazier, construction. Cr Bonaventura also has an extensive coatings, avionics fitter with the Royal Australian mining, retail agricultural sales, construction and history of involvement in the community, ranging Air Force and electrician. Much of his community maintenance, sales, hospitality and transport and from Habana and District Progress Association to St involvement has been through the SES as a volunteer freight. He is a qualified physiotherapist and has Vincent de Paul. He has a passion for bringing people trainer and responder, co-founder and facilitator of owned and operated his own practice in together and rallying behind worthy causes. the PCYC Emergency Service Cadets in Mackay and Anzac Street, Sarina. co-founder of the SES Association of Queensland.

P | 0419 793 479 P | 0427 638 673 P | 0439 611 580 E | [email protected] E | [email protected] E | [email protected]

8 MACKAY REGIONAL COUNCIL PAGE 91 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

Cr Michelle Cr Belinda Cr Alison Jones Green Hassan

This is Michelle Green’s first term as a councillor on This is Cr Belinda Hassan’s first term on local This is Cr Alison Jones’ third term on council, with Mackay Regional Council but her second foray into government. She is a fifth-generation Mackay her first local government experience dating back 16 local government. Her passion for local government region local with a proven passion for supporting the years. She served as a councillor on the then Mackay began in 2016 when elected as a councillor for community through both her professional work and City Council in 2004-2008 prior to amalgamation with MuswellbrookCr Fran Mann, Shirea second-term Council in councillor, the Upper has Hunter a passion Valley volunteer efforts. The former manager of Mackay Sarina and Mirani councils. She was also councillor infor New the region’sSouth Wales. heritage She andand history.her husband She is are chair Mackay of Funerals and Sarina Funerals is also committed to on Mackay Regional Council for the 2012-2016 term bornthe Character and raised and and Heritage after travelling Advisory extensively Committee, have as several community organisations, including before being elected again in 2020. Cr Jones has lived returnedwell as a councilto the region representative to raise their on the children Combined in the Samaritan House Women’s Domestic Violence in Mackay for 40 years and has had a diverse career, NorthernMuseums Beaches. Committee. Cr Green Cr Mann is a isqualified also once exercise again a Shelter, Zonta Club of Mackay, the Domestic including as a licensed excavator, forklift operator, physiologist,key representative has a onpassion the Regional for active Arts living, Development and is Violence Resource Service/Mackay Women’s Centre. stevedore and meat work supervisor and registered aFund member Advisory of the Committee Sports and this Recreation term and Advisorya member She is also a member and past-President of the trainer. She has driven trucks at the mines and Committeeof the Sarina and Field the of Mountain Dreams Advisory Bike Alliance. Committee. She is a Sarina Lions Club, past-President of the Rotary Club managed a drug and alcohol testing company. future-forwardCr Mann has a strategicstrong understanding thinker, motivated of council to promote of Mackay Sunrise, and previous volunteer member Since 2016, she had spent time working in the NDIS economicoperations diversity as she worked and embrace in the finance the 4th program Industrial of Cancer Council Queensland, Mackay Region sector advocating for people with disabilities. Her more Revolutionfor more than to enable nine years our communitiesprior to being to elected evolve as and a Suicide Prevention Network and Road Accident Action than 20 years of volunteer experience includes work thrivecouncillor in a inrapidly 2016. changing She is also future. a board Cr Greenmember sits of on the Group (RAAG). A top priority for Cr Hassan is for with the Red Cross, Mackay Drop-In Centre, Mackay theMackay Water Housing and Waste Company, Advisory Pioneer Board, Landcare LAWMAC, Group all residents to have access to activities and events Training and Employment and the Health Rural Sustainabilityand Sister Cities and Mackay. Environment As a long-term Committee resident, and Invest that promote healthy and active lifestyles including Communities Program. Cr Jones is a member of MackayCr Mann Committee. attended primary She has and extensive secondary experience schools in sporting, recreational and outdoor activities. Since council’s Community Grants Advisory Committee, inthe the Pioneer METS Valley sector, and having is a passionatebeen a past advocate winner of for joining council, she’s been appointed to the Sport and the Local Buying Foundation, the Sports Expo and Operatorall parts of of our the region. Year in Prior the Queenslandto joining council Women as inan Recreation Advisory Committee and the Sports Expo Sign-on Day working group and the Sustainability Miningemployee, Awards. she had experience in a diverse range of and Sign-on Day working group. and Environment Advisory Committee. industries and held roles in retail and real estate. She actively participates with many groups, including Zonta International and Friends of MoragP | 0434 McNichol 589 161 Reserve. P | 0412 421 451 P | 0407 690 248 E | [email protected] E | [email protected] E | [email protected]

9 MACKAY REGIONAL COUNCIL PAGE 92 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

Cr Pauline Cr Fran Mann Cr Russell Townsend Seymour

Cr Fran Mann, a second-term councillor, has a passion Cr Russell Seymour, a builder by trade, is serving Cr Pauline Townsend, who is serving her first for the region’s heritage and history. She is chair of his first term on Mackay Regional Council. Born term on council, has strong connections with the the Character and Heritage Advisory Committee, as and raised in the Pioneer Valley, he’s operated business community. Much of her early career was in well as a council representative on the Combined his building business in the region for more than recruitment for the long-term unemployed. Museums Committee. Cr Mann is also once again a 30 years. He decided he wanted a break from the With additional experience in administration, sales key representative on the Regional Arts Development building industry to focus on giving back to the and business development roles, including working Fund Advisory Committee this term and a member community. Cr Seymour entered council to be a with the Chamber of Commerce and Industry of the Sarina Field of Dreams Advisory Committee. voice of the people, especially rural communities, Queensland, she started her own small business Cr Mann has a strong understanding of council and has pledged to be a “plain speaker”. He’s keen consulting firm eight years ago. She’s also well-known operations as she worked in the finance program to promote the region’s tourism industry, advocate through her volunteer and fundraising efforts, for more than nine years prior to being elected as a for our local building industry, improve our roads including her involvement in not-for-profit groups councillor in 2016. She is also a board member of the and revitalise the Mackay City Centre. Cr Seymour like Make-A-Wish Foundation, Rotary and the Engedi Mackay Housing Company, Pioneer Landcare Group is a member of council’s Community Grants Inc Disability Accommodation Services and Nude and Sister Cities Mackay. As a long-term resident, Committee and the Sports Expo and Sign-on Day Lunch committees. She loves that Mackay employed Cr Mann attended primary and secondary schools in working group. He’s also a council representative Australia’s first ovarian cancer care nurse, made the Pioneer Valley and is a passionate advocate for on the Roads Accident Action Group (RAAG). possible thanks to community support and the all parts of our region. Prior to joining council as an A director of Wests Leagues Club for the past 18 years, fundraising efforts of the Nude Lunch. Born and employee, she had experience in a diverse range of he was involved in the recent rebuild of the new raised in Mackay, Cr Townsend has a passion for the industries and held roles in retail and real estate. green at that Walkerston club. He believes this region and its people. She is a council representative She actively participates with many groups, is an example of the types of council and community on the Visual Arts Advisory Committee, the including Zonta International and Friends of partnership projects that can make huge differences Community Grants Advisory Committee and the Morag McNichol Reserve. throughout our region. Mayor’s DV Taskforce.

P | 0418 819 680 P | 0418 776 942 P | 0438 503 873 E | [email protected] E | [email protected] E | [email protected]

10 MACKAY REGIONAL COUNCIL PAGE 93 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

CORPORATE STRUCTURE

CHIEF EXECUTIVE OFFICER EXECUTIVE OFFICE LEGAL SERVICES

COMMUNITY AND ORGANISATIONAL DEVELOPMENT CAPITAL WORKS ENGINEERING CLIENT SERVICES SERVICES SERVICES • Contract Services AND COMMERCIAL • Community Lifestyle • Financial Services • Development Assessment • Design Services INFRASTRUCTURE • Corporate Communications • Governance and Safety • Development Engineering • Field Services • Asset Management and Marketing • Information Services • Economic Development • Major Projects • Business Services • Emergency Management • People and Culture and Tourism • Portfolio Management • Civil Operations • Health and Regulatory • Procurement and Plant • Parks, Environment and • Transport and Drainage • MECC and Events • Property Services Sustainability Infrastructure Planning • Shared Services • Strategic Planning • Water and Waste Services

11 MACKAY REGIONAL COUNCIL PAGE 94 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

CORPORATE PLAN

The Operational Plan “ outlined how Mackay Our Corporate Plan 2016- 2019Regional-2020 Council would 2021 outlines a shared vision progress the implementation and covers eight priority of its Corporate Plan It areas, including: contained actions aligned. to the eight90 key priorities • Economy in the Corporate Plan with • Community pride quarterly targets set, for • Regional identity each action. Progress against • Health and wellbeing the Operational Plan was • Environment formally reported to the • Infrastructure council every quarter and • Lifelong learning copies were made available • Organisational performance to the public. At the end of the year of the actions The eight priority areas of the were fully, 76 completed90 within target and full explanations Corporate Plan and two business were provided for those units - Water and Waste Services below target - are the basis for reporting in .” this Annual Report. - Michael Thomson – CEO

12 MACKAY REGIONAL COUNCIL PAGE 95 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

COVID-19

The novel coronavirus (COVID-19) exercise or medical reasons. events and the closure of many council Story Time, Artspace artist talks and pandemic that spread across the facilities, such as Libraries, Artspace how-to videos showing residents how to globe at alarming speed in early 2020 The effects of the virus and the Mackay, aquatic facilities and the MECC, grow their own vegetables at home from presented unparalleled challenges for associated lockdown required a swift just to name a few. seeds. As restrictions eased, this evolved Mackay Regional Council. and integrated approach from council into Stay Safe, Stay Connected. to limit the negative impacts felt across With residents’ health and wellbeing On March 22, a lockdown was imposed the community relating to community in mind, many of council’s facilities At a community level, residents and local for Queensland, with non-essential health, social wellbeing and the economy. adapted quickly, embracing the digital businesses looked to council for advice services forced to close to the public. world we live in and creating content for and support in the wake of a crisis they Council formed a COVID-19 Management the community to enjoy while they were had never experienced before. By March 30 more severe restrictions Response Group to guide the direction stuck at home. were put in place that limited groups of of council’s response as the Local Mackay Regional Council acted more than two people from different Disaster Management Group moved its This included creating a Stay Home, promptly by announcing stage one of households from being together and activation status to “Stand Up”. Stay Connected hub on council’s business support measures to assist banned people from being outside their Connecting Mackay website featuring those impacted by the escalating crisis homes, except for reasons considered From a business perspective, the digital versions of popular library on March 27. essential, such as work, groceries, lockdowns forced the cancellation of programs, such as Baby Bounce and

13 MACKAY REGIONAL COUNCIL PAGE 96 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

STAGE ONE MEASURES INCLUDED: $3.7M

• Waiving footpath dining and trading fees, food and vendor charges and 0 per cent rates change despite CPI (Consumer licence fees for accommodation, and relevant businesses Price Index) being impacted by COVID-19 in the 2020-2021 financial year 1.8 per cent $250,000 • Refunding all fees or charges for events cancelled due to COVID-19 $1.2M 50 per cent reduction special Community in development fees • Setting trade waste licence fees to $0 for businesses impacted as a result of Grants COVID-19 until September 30, 2020 the virus for the 2020-2021 financial year MACKAY package for not-for-profit sporting and community • Setting the backflow licence fee for businesses impacted by the virus for the REGIONAL groups, on top of an ongoing 2020-2021 financial year to $0 $500,000 Community COUNCIL’S Grants program • Applying a 50 per cent reduction in developer application fees for a six-month COVID-19 period between April and September 30, 2020 $7 MILLION • Extending the period of due date payment (deferral) of rates due in RESPONSE September 2020 by three months for all ratepayers $300,000 $1M freezing fees and waiving fees and • Payment terms for creditors were amended so that they were to be paid in charges charges for less than 30 days if invoice approval was available businesses impacted by • Free parking was introduced in the City Centre’s main car parks from April to $550,000 COVID-19 June 30, 2020. Compliance checks with timed parking areas continued removal of City • Reducing the losses incurred by operators of council facilities, such as aquatic Centre Levy facilities, because of the closure of these facilities

• Waiving park booking fees from April 1 to June 30, 2020.

The stage one business support measures were supplemented by a generous To ensure this significant period in our history is never forgotten, Mackay Regional Council council budget, which was adopted on Wednesday, June 24. About $7 million in measures were included as part of the 2020-2021 Budget to assist businesses Libraries also reached out to residents asking them to submit their personal stories and and residents with COVID-19 recovery. The $306 million budget forecasted experiences about how COVID-19 affected them. These contributions will be included in the a deficit of $5 million due to council’s COVID-19 assistance measures and Libraries’ Heritage Collection to create a present-time narrative that will preserve this chapter substantial reductions in revenue, but it was a necessary shortfall considering in our lives in time. This will allow future generations to reflect on what we did – or couldn’t the unprecedented nature and impact of the crisis. do – and how we felt during this pandemic.

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ECONOMY

fast facts IN 2019-2020 COUNCIL:

Provided funding support to 31 events and Met with developers and consultants regularly to conferences through our Invest Mackay Events and discuss upcoming and ongoing projects Conference Attraction Program Approved 368 new lots Injected an estimated $27 million into the local economy through that program Released survey plans for 385 lots

Approved concessions for seven developments Received 416 development applications through our Facilitating Development in the Mackay Region Policy Handled 1317 planning advice enquiries

These seven approvals have a combined estimated Valued Mackay’s building applications at economic output of $51.14 million and $353,767,061, including $135,454,265 in are estimated to create 140 construction jobs residential applications

15 MACKAY REGIONAL COUNCIL PAGE 98 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

INVEST MACKAY CONTINUES TO DELIVER

COVID-19 and the subsequent halting Bash League (held November 2-3) of public events and gatherings had unprecedented implications for the • 2020 BOMNet Conference – Stage events industry. Queensland (held February 24)

Mackay Regional Council is a proud supporter • 2020 AFLW Match – vs of attracting events and conferences to our Geelong (held March 6) region and recognises the role of events • 2020 Rocky Trail Fox Superflow Series in building social capital, encouraging (held October 10-11) community participation and generating tourism and economic opportunities. • Etnies Rumble on the Reef skateboarding championships (held September 21-26) Council has continued its support of the events industry through the Invest Mackay • 2020 Rumble on the Reef - Wakeboarding Events and Conference Attraction Program (held October 1-3) by investing another $1 million budget for the funding initiative this financial year. • 2020 Australian National Kitefoil Series and Queensland Kitefoil Championships That investment helped attract 31 events and (held October 1-3) conferences to the region, which is anticipated to inject about $27 million into the economy. • 2020 Zach Mach Adventure Challenge Due to the COVID-19 mass gathering (held October 3-4) restrictions, there were a large number of events that have been postponed until 2021. • 2021 MAD Mountain Bike Mackay Cup (to be staged in 2021) Major events and conferences supported by the program and staged or secured in • 2021 Great Barrier Reef Arena Bash for 2019-2020 included: Cash (to be staged in May 2021)

• 2019 Queensland State BMX • 2021 Beach Motorcycle Races at Grasstree Championships (held September 26-28) Beach (to be staged in July 2021)

• 2019 Sarina Ute Muster (held October 5-7) • 2021 NQ’s Rock’N Country (to be staged in August 2021) • 2019 Rebel Women’s Big

16 MACKAY REGIONAL COUNCIL PAGE 99 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

PLANNING SCHEME AMENDMENT TO BOOST COMMUNITY SUPPORT HELPS RV TOURISM LAND QANTAS FOR MACKAY

Council amended the Mackay Region Planning Scheme to allow RV grounds, with 10 sites or less, to be Mackay was announced as the preferred location for a established without the need for a development application. The camping market contributed over $7 second Qantas Group Pilot Academy site in July 2019. billion annually to the Australian economy and that figure was anticipated to continue to rise. The strength of a submission by the Greater Whitsunday This amendment will support private sector growth by reducing red tape for existing tourism providers and creating Alliance (GW3) helped put Mackay in the mix of more than 60 opportunities around our nature-based tourism assets. The flow-on economic benefits for our local tourism industry applications around Australia, which was then shortlisted to are expected to be substantial. nine. This was boosted by the backing of the State Government, community support, a media campaign and community leaders who had met face-to-face with Qantas. When first mooted, it was proposed that a pilot training academy could create around 2000 to 3000 jobs in a regional city the size of Mackay. However, recent impacts on the tourism and airline industry due to COVID-19 may affect Qantas’ plans regarding the pilot academy. LOCAL SPEND REMAINS STEADY We’ll work closely with the State Governmen“ t, the airport and Qantas to make Area 2018-2019 FYTD 2019-2020 FYTD sure we’re doing everything we can as a community to fast-track whatever happens in Local spend $172,717,150 89% $155,826,695 75% Mackay with the second training academy. (Mackay region) mayor greg williamson ” 75% Local - Regional spend SPEND 24% External $826,197 1% $634,059 1% 2019-2020 (WROC area) 1% WROC

External spend $19,551,940 10% $49,499,422 24%

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MOUNTAIN BIKE PARK PROJECT PEDALS FORWARD

An investigation into the feasibility of a mountain bike park in the Pioneer Valley in late 2019 revealed a wealth of opportunities. The business case and feasibility study, prepared by Otium Planning Group and World Trail, considered the trail network concept, construction/maintenance costs and economic benefits.

The Eungella-Finch Hatton Mountain Bike Park will deliver 100km of national-international standard mountain bike track across 11 individual trails as proposed by the business case. Council is working on negotiations with landowners regarding freehold land purchase and is commencing work on a detailed design for the mountain bike park. The total capital cost of the mountain bike park is estimated to be more than $12 million. The business case estimates that the mountain bike park will “attract more than riders annually This will include about non resident 22visitors,000 by its fourth. year of operation 19,000 - .” - mayor greg williamson

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RESOURCES CENTRE OF EXCELLENCE TO DRIVE INNOVATION IN METS SECTOR

Work on the $7 million Mackay Resources Centre of Excellence was nearing completion at the end of June 2020, with an official opening held in August 2020. The facility will ensure the Mackay region remains one of the world’s best sources for mining expertise and innovation in the mining equipment, technology and services (METS) sector.

Featuring a simulated underground coal mine for training and research, a workshop, laboratory and training rooms, the centre will provide training and education, biomedical research, product innovation and demonstration to help create the jobs and skills of the future. This project was jointly funded by the Queensland Government and Mackay Regional Council.

DEVELOPMENT INCENTIVES KICKING GOALS REMAINING IN PLACE

The Facilitating Development in the Mackay Region Policy was adopted again in 2019. It was first put in place in 2014 and is amended annually to ensures it remains the best possible tool for stimulating investment.

The policy’s measures, aimed at attracting and stimulating development, had a good conversion rate in terms of approvals translating to projects on the ground. Of 52 approvals, 18 projects have been completed, there are 21 active approvals and only 13 have lapsed. The completed developments, which council supported through concessions of about $1.1 million, have a combined economic construction value of $42.82 million and generated an estimated $89.32 million in economic output and 226 construction jobs.

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INNOVATIVE COMMUNITY GROWTH PROFILES SHOW REGION’S GROWTH

The population of Mackay’s Northern Beaches is tipped to grow by 10,673 residents, or 53.6 per cent, by 2036. It is by far the biggest growth area, with the next closest being Mackay’s City Centre, which is forecast to grow by 3408 residents in the next 18 years. Sarina and Beaches (1889) and Andergrove- Beaconsfield (1795) come in next.

This information is all available through council’s innovative new Community Growth Profiles, which can be found on council’s website. Profiles have been created for 18 areas that will experience population growth in the region. The profiles combine Australian Bureau of Statistics (ABS) data, council growth scenarios and local insights to present a unique growth outlook for each community up to 2036. ROTARY LOOKOUT UPGRADE TRANSFORMS We re one of the few councils ICONIC LOOKOUT “producing’ our own growth modelling projections and for the first time we Work on the Rotary Lookout in North Mackay began in January 2020. The upgrade works involved replacing are using this data in the public arena. the current observation deck with an architecturally-designed viewing platform, giving visitors a safe space to ” - mayor greg williamson enjoy the view in all weather conditions. This upgrade has transformed the lookout into an iconic tourist attraction for the region, offering an almost 360-degree view of Mackay. Social distancing restrictions due to COVID-19 delayed the completion of this project by a few months and council staff worked with stakeholders to finish construction in the second half of 2020. The $1,389,375 upgrade is jointly funded by state and local governments, with $694,687 provided through the Queensland Government’s Building our Regions (BoR) program and $694,688 from Mackay Regional Council.

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FIRST PRECINCT COMPLETED AS PART OF THE MACKAY WATERFRONT PDA

In September 2019 council unveiled a services, infrastructure and landscaping, the • Additional shelters and barbecues for draft master plan setting out the overall year-long project was funded by the Queensland family occasions vision for the Mackay Waterfront Priority Government in the wake of Cyclone Debbie. Development Area (PDA) and its five • A yarning circle and cultural trail precincts – Riverside, Beachside, City The works carried out as part of the $8.86 Centre, Enterprise and Queens Park. million Queens Park revitalisation included: • Landscaping works, with more than 2000 new plants The master plan incorporated many • A striking new entrance community ideas from previous community • Upgrades to Orchid House featuring • A major overhaul of the park’s drainage consultation sessions and provides a detailed wrought iron decorative gates and a new system and underground electrical and vision for each precinct, including their unique water feature water infrastructure characteristics and what council hopes to • New signage and wayfinding suite achieve in each area for the community. • An iconic shelter and new toilet block near the adventure playground Queens Park was the first precinct to be Council has included funding for the completed as part of the Mackay Waterfront • An off-leash dog park Riverside link in the 2020-2021 budget and PDA. Most of the work was completed on continues to seek funding opportunities June 30, 2020, and opened to the public the • Upgraded shed (open for private for the remaining precincts of the Mackay following day. Featuring major upgrades to bookings) Waterfront PDA.

21 MACKAY REGIONAL COUNCIL PAGE 104 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

MACKAY WATERFRONT EOI PROCESS TESTED APPETITE FOR PRIVATE INVESTMENT

Six council-owned freehold sites in the Mackay Waterfront Priority Development Area (PDA) were earmarked as potential catalysts for exciting inner-city projects. Such projects would support the revitalisation of the City Centre and proposed waterfront public realm upgrades near these sites.

Council gauged interest in the development potential of those sites through an Expressions of Interest (EOI) process.

Mayor Greg Williamson said calling for expressions of interest was an opportunity to test the market appetite for development through private investment. The sites range from the former Retravision building in Wood Street to two waterfront properties in River Street. It is a cost effective way to identify “options for -development of the lots especially as council has no firm view, on possible projects .” - mayor greg williamson

22 MACKAY REGIONAL COUNCIL PAGE 105 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

GRANTS CREATE ICONIC ATTRACTIONS

Council’s Activate My Place (AMP) placemaking grant program returned in 2020. The program assisted in funding two iconic tourism drivers last financial year, including the revitalisation of Slade Point water tower and Fifth Lane in the City Centre. This year’s successful applicants were the Mackay Hospital Foundation and the Finch Hatton Progress Association, and they received funding valued at $8490.

The Mackay Hospital Foundation will use the funding to establish an Indigenous meeting place and healing garden at Mackay Base Hospital that will support and preserve Aboriginal and Torres Strait Islander MIRANI COMMUNITY PRECINCT language, arts and culture within the hospital.

Concept design is under way for the Mirani Community Precinct project and will assist in seeking external grant The Finch Hatton Progress Association will funding to deliver the project. The project is estimated to cost $5 million and aims to transform council’s aged facility begin work on stage two of the Finch Hatton into a vibrant community and tourism destination, addressing liveability and amenity issues through the redevelopment Flood Wall. Stage two involves installing of the existing Pioneer Valley Museum area. large sepia photographs to the already painted flood wall near the entry to the Subject to funding, the dilapidated buildings will be replaced with a contemporary facility that includes a quality museum and showgrounds. A local artist has sourced an enhanced library service, community meeting rooms, youth facilities, public toilets and improved visitor parking and a tourist images from pioneering families in the rest area. immediate area showcasing various historical scenes involving the cane industry.

AMP grants cover up to 80 per cent of a project budget and can be used to deliver programs, projects and/or events that enhance the amenity, activity or appearance of a place.

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Find your next career on the local platform

EMPLOYEE PROFILE

EMPLOYMENT OPPORTUNITIES AT YOUR Joanna Harvey, FINGERTIPS Tourism and Events Trainee Joanna is completing her Certificate IV in Mackay Region Joblink, a web platform run by council, saw a surge of listings in June. This local Travel and Tourism through a 24-month platform offers a free service for job seekers looking for their next career and for employers in the traineeship in council’s Economic region to advertise their vacant jobs. Development department. As part of this role she has been involved with the Invest Mayor Greg Williamson said it was a great initiative for job seekers and businesses to be a part of, especially Mackay Events and Conference Attraction considering the impacts of COVID-19 on many industries. Program, which is a strategy that attracts leisure and business events to the region. Mackay Region Joblink is a fantastic one-stop-shop for local jobs across a She also works and trains at the “variety of industries including trades, healthcare, agriculture, government and award-winning Sarina Sugar Shed. so many other industries. mayor greg williamson ” This opportunity has given - me“ a great insight into the tourism sector and I ve enjoyed liaising, with ’both local and non local event organisers - .”

24 MACKAY REGIONAL COUNCIL PAGE 107 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

CHINESE NEW YEAR

Mackay Regional Council celebrated the Chinese New Year in the Mackay City Centre on February 8 for the Year of the Rat.

Wood Street was transformed into a mini China Town and performances by Chinese dragon and lion dancers entertained Wood Street diners between 6pm and 9pm.

EXPERIENCED CONTRACTOR HOOKED FOR COUNCIL FINALISES WAVE POOL PIER PROJECT EOI PROCESS

Specialist civil construction company Casa Engineering landed the $1.7 million contract to Council made the financially responsible decision to not seek tenders construct the new Hospital Bridge Fishing Pier in July. The original timber pier was damaged from commercial operators for a wave pool. beyond repair by Cyclone Debbie in 2017. After considering the expressions of interest for a wave pool in the region The new and improved L-shaped pier extends 15m into the river before turning 90 degrees and and noting the level of financial assistance that would be required, council extending a further 11m downstream. The pier is wheelchair accessible and includes seating and decided to not proceed to shortlist or request tenders from the expressions rod holders. of interest. The pier has been designed to withstand debris impacts during a major From the submissions we received it was clear that flooding“ event It will have concrete piles and will be L shaped facing significant“ council investment would, be needed for downstream . ' ' such a project to be viable in Mackay at this time .” .” - mayor greg williamson - mayor greg williamson

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CHINESE NEW YEAR

STRATEGIES WILL HELP DRIVE THE REGION’S FUTURE ECONOMIC GROWTH

The Economic Development Strategy 2020-2025 and Mackay Region Events Strategy 2020-2025 were adopted at a council meeting on November 27, 2019. Extensive consultation was undertaken to develop both strategy documents.

The Economic Development Strategy identifies a vision of encouraging sustainable and diversified jobs and investment in the region while the Mackay Region Events Strategy outlines a vision for the region to be recognised as a leading events destination. Both strategies reflect the Mackay region – diverse, innovative, forward-thinking and full of exciting opportunities.

26 MACKAY REGIONAL COUNCIL PAGE 109 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1 COMMUNITY PRIDE REGIONAL IDENTITY

fast facts IN 2019-2020 COUNCIL:

Council offered not-for-profit groups and clubs Attracted a record of 57,434 attendees to Festival $1.2 million worth of COVID-19 Assistance Grants of Arts events

Had 19,800 people visit Artspace Mackay, with Received 124 nominations for eight awards 14,962 participating in the various public presented at an Australia Day eve gala dinner programs offered attended by about 440 guests

Received 2000 photo entries for the Mackay Welcomed 360 new Australian citizens at four Through the Lens photo competition ceremonies

27 MACKAY REGIONAL COUNCIL PAGE 110 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

MACKAY REGION NOT-FOR-PROFITS TO GET $1.2 MILLION

From Thursday, June 25, not-for-profits in our region who were impacted by COVID-19 could reach out for financial assistance from council.

In its 2020-2021 budget council approved a $1.2 million special COVID-19 grants package for not-for-profit sporting and community groups. Mayor Greg Williamson said the grants would REGIONAL provide additional income to those clubs struggling because of these unprecedented times. Groups and clubs can apply for up to to help them back from “the impacts the pandemic and associated $ 5restrictions000 have had on their finances .” - mayor greg williamson

FOOD DRIVE AIMS TO RESUPPLY CHARITIES

Local charities give away up to 50 food parcels each week to locals in need and to help ease the burden on these charities, council launched an anti-poverty food drive.

The food drive has become a regular campaign during Anti-Poverty Week to contribute food, toiletries and also send a message that people do care. Poverty and severe hardship affect more than a million Australians and“ in our region our charitable organisations are on the front line, reaching a hand out, to those who fall on hard times , .” - mayor greg williamson

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BEAUTY OF THE MACKAY REGION IN FOCUS

Council launched a photo competition to capture the beauty of our region called Mackay Through the Lens.

The competition ran for the month of October and encouraged residents to explore the Mackay region and submit photo entries to the council website of what they love about living in the Mackay region. The M-A-C-K-A-Y letters were also hidden around the region and people had to find and take a photo with each letter.

The campaign exceeded expectations

• More than 2000 entries were received and the quality was exceptional

• More than 12,000 votes were received for the people’s choice category

• The campaign generated social media reach of more than 200,000 with more than 23,000 engagements From the lush tropical rainforest of the “Pioneer Valley and, rolling cane fields to pristine waterholes dams and beaches there are unlimited photo ,opportunities in our, beautiful region .” - mayor greg williamson The winner of the Mackay Through the Lens competition was Liam Murphy, who took this snapshot of the Slade Point Water Tower.

29 MACKAY REGIONAL COUNCIL PAGE 112 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

ARTSPACE MACKAY LAUNCHED FIRST TOURING EXHIBITION IN A DECADE

Violent Salt is a thought-provoking exhibition that gives a voice to marginalised, underrepresented and silenced Australians.

The exhibition went on display in Artspace Mackay’s FIELD Engineers Gallery from August.

Artspace Mackay director Tracey Heathwood MACKAY AND MATSUURA CELEBRATE 30 YEARS said Violent Salt was particularly exciting for Mackay as it was an exhibition presented by A seriously smooth drop from Sarina’s own Sugar Shed distillery was sent to Matsuura, Japan in December 2019. Artspace Mackay that would go on to tour the country. The limited batch rum was hand delivered by Mayor Greg Williamson, Cr Karen May, Cr Fran Mann and 21 Mackay citizens on their special 30-year anniversary tour in December. The citizens and councillors were guests of honour at the opening of a This exhibition allows us to fantastic new park with a Mackay Regional Council plaque and cherry tree honouring the sister city relationship. showcase“ some of the world class contemporary Indigenous artworks- in our collection. Tracey Heathwood Artspace” Mackay director - ,

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GREENMOUNT HOMESTEAD HOSTED NEW EVENTS

Greenmount Homestead hosted a series of events aimed at bringing the community to the historic homestead. A memorable Spring Picnic event was held on Sunday, October 13.

The historic homestead was the perfect grounds for old-fashioned children’s games, chilled-out live music, face painting and free-guided homestead tours. A series of spooky Greenmount After Dark tours were also an amazing success. Tours booked out and there was a waiting list for future tours.

COUNCIL SUPPORTED AUSTRALIA DAY EVENTS LIBRARIES COLLECT LIDS FOR KIDS While wet weather dulled some of the festivities, council supported 11 free Australia Day events across the region with $10,000 in grants. Following a call from residents to find an alternative to While only six of the events were able to go ahead, the others were postponed to later dates. Events included sending plastic lids to landfill, council Libraries nominated beach parties, sausage sizzles, thong throwing and plenty of backyard cricket. itself as a collection point for the Lids 4 Kids initiative in Mackay.

Lids 4 Kids collects the lids for Envision, an Australian not-for-profit organisation that trains disadvantaged people to HERITAGE PROJECTS RECOGNISED AT GLITTERING use 3D printers to make mobility aids for child amputees. AWARDS CEREMONY

The Friends of Greenmount received a Silver Award and the Sarina Field of Dreams and the ‘After the Storm’ digital story received High Commendations at the 2019 National Trust Queensland Heritage Awards.

31 MACKAY REGIONAL COUNCIL PAGE 114 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

EMPLOYEE PROFILE

Alicia Stevenson, Museums Coordinator

Alicia is based at historic Greenmount Homestead, from where she provides the strategic direction GLOBAL GROOVES BROUGHT WORLD CULTURE and development of council’s museum program, including the vast collection housed in our regional TO MEADOWLANDS museums. Along with Greenmount Homestead at Walkerston, you will find a museum in the Field of Global Grooves celebrated diversity and multiculturism at the Meadowlands Amphitheatre in Dreams in Sarina, in the civic precinct in Mirani and the Mackay Regional Botanic Gardens on Saturday, October 26, with more than a dozen food in Casey Avenue in Mackay. vendors with delicacies from across the world. I love Mackay’s natural environment Queens Park was in the middle of revitalisation works, meaning a move in venue for the popular and“ our culturally rich and diverse multicultural event. community I have a passion for heritage and the history. of our region and The food is amazing where else can you experience authentic food from so enjoy sharing it with the community many“ different nations- all in the one place and visitors to the region i believe , ?” museums play an important. role in - Cr Justin Englert the ongoing development of our region and identity and am committed to ensuring they have a bright future .”

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AUSTRALIA DAY AWARD FESTIVAL PROGRAM BREAKS RECORDS WINNERS HONOURED The 2019 Festival of Arts delivered a nine-day program that included 21 events offered throughout the Mackay region. All up, the festival attracted a record 57,434 attendees, including 1024 visitors from outside Charles (Charlie) Symons was named Citizen of the region. Of those visitors, 113 were international visitors staying in the region for an average of 6.9 nights. the Year at 2020’s Australia Day Awards at the Mackay Entertainment and Convention Centre There were 524 performers, including 49 interstate performers. The program also included 120 local businesses, 29 food (MECC). Mr Symons was joined by Young vendors and 24 market stalls, seven schools, eight local dance and music schools and five local charity groups. Citizen of the Year Olivia Swindells and Lori Burgess Community Volunteer Award winner Kathryn Andrews as Mackay’s major Australia Day Award winners.

There were more than 120 nominations among the eight award categories. The Australia Day Awards ceremony was attended by about 440 people. Other winners included: ANZAC SERVICE HELD ONLINE DUE TO COVID-19

• Keith Day, Environmental Achievement Award Due to the COVID-19 public health directive regarding the cancellation of public gatherings, residents were • Jana Bassan, Art and Culture Award asked to pay their respects from the safety of their own homes this year. • Mackay Hockey Association Inc, Community Group Award Council produced a special Anzac Day commemorative video featuring local residents honouring our brave war heroes • Emma Forster, Senior Sports Award so that everyone could reflect with their families. Residents were asked to share their family’s Anzac stories in the • Cooper Whitestyles, Junior Sports Award video’s comments. The video reached about 19,000 people.

33 MACKAY REGIONAL COUNCIL PAGE 116 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

PRIDE IN OUR REGION

COUNCIL SUPPORTS COMMUNITY NAIDOC CELEBRATIONS

NAIDOC festivities kicked off in the Civic Precinct on July 8, 2019, with council’s Flag Raising Ceremony.

From 10am there were guest speakers, cultural performances and morning tea and it was a fantastic way to support our local Aboriginal and Torres Strait Islander community and recognise their achievements. Cr Fran Mann said Mackay Regional Council Libraries and Artspace also celebrated NAIDOC Week with a variety of activities, readings and workshops. Artspace had drop in activities all week“ where you could- take part in art making activities inspired by Yuwibara language of the Mackay region .” - cR FRAN MANN

34 MACKAY REGIONAL COUNCIL PAGE 117 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

SUNRISE HANDS OVER MAYOR’S CHARITY BALL BATON

After raising more than $600,000 for charity during its 15 years at the helm of the Mayor’s Charity Ball, Sunrise Rotary Club of Mackay handed over the reins of the popular event in October 2019. Council and the MECC played a greater role in organisation of the 2019 ball, joining Sunrise Rotary Club representatives on an organising committee.

After raising more than $121,000 for the Domestic Violence Resource Service at the 2019 event, Sunrise Rotary Club decided there was no better time to transfer responsibility for the event to a newly-formed community committee, which includes representatives from council and the MECC. This year s event with assistance from council and the MECC was the biggest and best yet and we feel “it s a good ’time to ,hand the ball over to the community , ’ .” - Sunrise Rotary Club president Roz Mahy

35 MACKAY REGIONAL COUNCIL PAGE 118 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

COUNCILLORS OUT AND ABOUT

Councillors and senior management travelled to all parts of our regional footprint in 2019-2020 as part of the Council in Community initiative.

A total of five Council in Community days were held throughout the year.

Public community catch-ups were scheduled DAILY MERCURY HISTORIC EMPLOYEE PROFILE in each area. ARCHIVES TO LIVE ON Jemma Carey, Assistant Manager MECC & Events Month Area

With the Daily Mercury closing in June, the paper’s Jemma’s role includes day-to-day operations of the July 2019 Northern Suburbs iconic archives found a fitting home. MECC including assistance with facility and staff management, contractor and client relations, project The Mackay Regional Council Libraries’ Heritage Collection Northern Coast and management of large-scale events at the MECC, August 2019 team took delivery of 171 boxes, 40 binders, 15 framed Beaches BB Print Stadium and a number of outdoor venues, items and one Cross of Lorraine pin given to World War II as well assistance with the strategic direction of September 2019 Mackay City era Daily Mercury editor Harry Moore by French president MECC and events. Charles de Gaulle. The boxes held all the ingredients – October 2019 Southern Region news and editorial files, photos, negatives, supplements, Jemma also programs many of the MECC’s shows, correspondence and features – that have gone into Daily festivals and entertainment seasons and assists with November 2019 Western Region Mercury papers in our region since about 1900. negotiating a wide variety of performing arts and live music events to support economic, cultural and It’s sad to see more than 100 years of business development needs while entertaining the Mercury“ heritage leave the building but its Mackay community. good to know its going to good hands, ’ ’ .” Mackay has a huge sense of pride in its - Daily Mercury editor Rae Wilson wonderful“ community and I am proud to be part of a team adding to the vibrancy of this wonderful region .”

36 MACKAY REGIONAL COUNCIL PAGE 119 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

HEALTH AND WELLBEING

fast facts IN 2019-2020 COUNCIL:

Catered for 403,434 visitors to our six aquatic Officially adopted The Mackay Aquatic Strategy facilities, up from 342,496 last financial year Recognised the Memorial Swimming Centre as a Had 80 exhibitors and more than 2000 seniors “valuable community asset” through the gates of the big shed for the Mackay Seniors Expo in 2019 Helped 75 clubs “Return to Play” after COVID restrictions eased Drew a crowd of 8000 to our annual Sports Expo and Sign-on Day, with a record number of clubs on display Awarded Community Grants for the year totalling more than $555,000 Delivered Active in the City exercise programs to 1080 people

37 MACKAY REGIONAL COUNCIL PAGE 120 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

1 WORLD-CLASS SPORTING COMPLEX (MACKAY ARC) 1 INTERNATIONAL SPORTS STADIUM (BB PRINT STADIUM)

1 BLUEWATER TRAIL (SHARED PATHWAY AROUND THE CITY) 9 SKATE PARKS

4 SWIMMING POOLS THREE-TIERED BLUEWATER LAGOON

13 COMMUNITY HALLS 1 YOUTH CENTRE

1 MOBILE LIBRARY 5 LIBRARIES

COUNCIL ASSISTS WITH RETURN TO PLAY

Following Queensland Health’s COVID response, the reintroduction of activities were a key focus for State Government, specifically community sport. “Return to Play” was the State Government’s COVID-Safe guidelines that sporting clubs and organisations needed to adhere to in order to recommence activity.

As the local contact, and in many cases the land owner, clubs and organisations came to council for advice and/or landowner’s consent. In May and June 2020, the Community Programs team engaged with and assisted 77 clubs and organisations with implementing their Return to Play and COVID-Safe plans.

38 MACKAY REGIONAL COUNCIL PAGE 121 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

COUNCIL ADOPT MACKAY REGIONAL AQUATIC STRATEGY

Council adopted its Mackay Regional Aquatic Strategy in November 2019. The strategy identified the Northern Beaches as being underserviced by access to aquatic facilities.

It recommended a feasibility study be carried out to investigate the creation of a new aquatic facility to meet community needs in the Northern Beaches. It also flagged the need to investigate the opportunity for aquatic elements to be included into future planning of the development of the Northern Beaches Community Hub.

MACKAY AQUATIC FACILITIES ATTENDANCES FINANCIAL YEAR COMPARISON SENIORS EXPO 2019 A SUCCESS 300,000 250,000 Thousands of seniors turned out for an action-packed 200,000 Seniors Expo on August 20, 2019, at the big shed at Mackay 150,000 Showgrounds. 100,000 The event was an outstanding success with more than 2000 people 50,000 coming through to try a new sport, collect valuable information, get a 0 health check, look at exciting deals Memorial Swim Pioneer Swim Mackay Aquatic and Bluewater Lagoon Sarina Pool Mirani Pool for seniors, test drive a new scooter, Centre Centre Recreation Complex look at adopting a senior pet and find out more about interesting 2016-2017 211,108 34,245 42,700 30,180 21,626 0 outlets for their free time. 2017-2018 202,107 30,974 29,239 16,785 13,338 0 2018-2019 230,565 23,668 27,196 26,212 20,217 14,638 2019-2020 262,678 21,459 33,190 22,393 14,871 48,843

39 MACKAY REGIONAL COUNCIL PAGE 122 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

MEMORIAL SWIM CENTRE FUTURE TO MEET COMMUNITY NEEDS

In September, council formally recognised the Memorial Swim Centre as a “valuable community asset”.

It also recognised the importance of the Second World War memorial aspect of the Memorial Swim Centre site to take the next steps in planning for its future. A community reference group consisting of relevant stakeholders was established to help inform redevelopment plans. Contractor Belgravia Leisure was awarded a new operating contract to June 2022.

BIGGEST SPORTS EXPO IN TARGET SHOOTING EVENT’S HISTORY RETURNS TO MT VINCE RIFLE RANGE Upwards of 8000 people came out to chat to exhibitors at the 2020 Optus Sports Expo and Sign-on Day. It was the The first shots since 2017 were fired at Mt first time the expo had expanded from the main MECC Vince Rifle Range on February 23. plenary halls to also include the north foyer and an outdoor area. Council helped secure the future of the rifle range when it agreed to purchase the 170-hectare site More than 120 stallholders attended in 2020, up from previous from the Department of Defence in 2018 for the years, so the extra room helped accommodate that added nominal price of $1. interest. Dozens of come-and-try activities complemented demonstrations in three jam-packed active zones. Without the off-market purchase, the site would have remained closed to shooters as it was I love the new layout - it allowed stallholders among surplus assets being disposed of by the “to talk to residents longer without the need to Department of Defence. move people on. Madonna Burgess OPTUS” Mackay - ,

40 MACKAY REGIONAL COUNCIL PAGE 123 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

CYCLONE SATURDAY – NORTHERN BEACHES COMMUNITY YOUR ONE-STOP-SHOP FOR BEING WELCOMES NEW RECREATIONAL PREPARED FACILITIES

Cyclone Saturday was held on Saturday, November 16, from 8am to Camilleri Street District Park was officially opened on December 12, 2019, 1pm in Caneland Central near Sportsgirl. and has proven extremely popular with Northern Beaches youth. The upgrades included: The event was timely, as 42 councils in Queensland had been declared a state of fire emergency at the time as part of the bushfire crisis. • A youth hub featuring a skate park, pump-track, a half court and hit-up wall The event is held annually and is an opportunity for residents to speak • New public amenities with a diverse range of emergency experts and agencies, collect a copy of • Boardwalk and footpath connectivity from Barber Drive to Camilleri Street council’s free Emergency Action Guide, as well as learn about our online car park Emergency Dashboard. • Additional shelters, an electric barbecue, picnic tables and bench seats • Water bubbler and rubbish bins Council’s online dashboard is a great tool that residents • Off-leash dog park. “should have saved on their digital devices. It provides you with vital information such as road conditions, The project was jointly funded between Mackay Regional Council and the power outages, weather warnings, river heights and a Queensland Government who helped fund the project through a $1 million digital version of our Emergency Action Guide election commitment. .” - mayor greg williamson

41 MACKAY REGIONAL COUNCIL PAGE 124 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

RESIDENTS GET NORTHERN BEACHES ACTIVE IN THE CITY COMMUNITY HUB SITE ANNOUNCED Our Active in the City program continued throughout the 2019-2020 financial year and A site for the Northern Beaches Community Hub was selected adapted well to COVID regulations. Three in Rural View, with land purchases finalised in April 2020. The activities were provided: 3.7-hectare site, located between Mackay/Eimeo Road and • Time Out Tai Chi – Balance Minder by Rosewood Drive, was purchased by council for $3.6 million Leanne Simpson (March 2 to June 29) after a review of many options in the Northern Beaches area. • Zumba with Elena (February 2 to May 10) Now that the land is finalised, council will continue the master • Aqua Fitness with Sue (February 1 to March 21) planning of the site and will then move into the concept design Time Out Tai Chi and Zumba sessions were held phase within the next six months. While council is still working on at the Bluewater Quay and online during the the final scope of stage one, the hub will likely contain community COVID lockdown. Aqua Fitness was held at the meeting spaces, library facilities and other services. Stage two is Bluewater Lagoon. likely to include some aquatic facilities and other services.

In total 1080 people participated in the programs, Council received $6.5 million in funding from the Federal including 331 participants who participated online Government as an election commitment and will also be seeking during lockdown. State funding, with the balance to be covered by council.

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Amount COUNCIL SUPERSIZES Applicant Project description COMMUNITY GRANTS approved Mackay Society of Model Engineers Shed extension at Boundary Road $14,300 Council more than doubled its grant Mackay Riding for the Disabled Association Inc Construction of a riding arena roof at Loughlane Court $30,000 program in 2019-2020, by adding an Mackay Association Inc Leisure Street hall renovations $30,000 additional category for infrastructure and assets. Mackay Community Visitors Association Replacement of a transport vehicle $24,750 The Scout Assoc of Australia - Qld Branch Inc Funding included grants for small equipment (Rowallan Park - Hibiscus Coast Dist) Upgrade to the ablutions amenities at Glendaragh Road $27,147 (up to $1500), community initiatives, programs, events and upgrades (up to $7500) Sarina Club Inc Purchase of a Kuboto zero turn mower $17,400 and minor infrastructure and assets (up to Bloomsbury Soldiers Memorial Hall Association Inc Improvement of hygiene and aesthetics of the toilet blocks $7500 $30,000). Structured program to assist disadvantaged youth to gain their YIRS One Stop Youth Shop Inc learner licence $7000 Applications were accepted twice during the financial year and local not-for-profit The Neighbourhood Hub Implementation of an Early Years Health and Wellbeing Program $7500 organisations could apply for funding Sarina Surf Lifesaving Club Inc Cruisin the Coast Fun Run and Walk $7500 through the following four categories: Mackay Community Gardens Installation of a stand-alone solar system $7500 • Minor Asset Grant Mackay NAIDOC Inc 2019 Mackay Family Day $7500 • Minor Infrastructure Grant • Community Grant Mackay Kennel Club Inc Contribution towards the Centenary Show and show weekend $7500 • Small Equipment Pinnacle Cricket Club Inc Replacement of cricket pitch $7500 Grants awarded for the year totalled Mackay Wanderers Club Inc Purchase of a new mower $7500 $555,594.11. Organisations awarded more Mackay Women's Centre Kitchen and car park renovations at 418A Shakespeare Street $25,000 than $7000 are listed to the right. Mackay Lions Soccer Club Construction of an equipment and machinery storage shed, Cnr $30,000 Many not-for-profit Glenpark Street and Beaconsfield Road organisations“ have projects Mackay Kart Club Replacement of ride on mower $17,500 they d like to undertake for the ’ Mackay Gymnastics Club Inc Purchase of two industrial large scale fans $12,500 benefit of the community, but those projects can seem daunting Bakers Creek AFL Club Replacement of 30-year-old mower $18,000 and unrealistic with the group’s Pioneer Community Kindergarten and Pre-school Inc Replacement of the fort at High Street $20,000 current resources. These grants give them the funds to tackle Pioneer Valley Agricultural Show Society Inc Replacement of the Show Hall ceiling and roof at People's Street $20,516 those bigger projects . Brothers Cricket Club Mackay Inc Construction of a four lane cricket training facility at the Bridge $29,850 ” Road Grounds - cR FRAN MANN Brothers Bulldogs Junior Rugby League (Mackay) Inc Top dressing of the rugby league fields at Beaconsfield Road $15,000

43 MACKAY REGIONAL COUNCIL PAGE 126 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

Amount Applicant Project description approved Purchase of zero turn mower, brush cutter and modifications to storage shed to Habana and Districts Progress Association Inc accommodate mower $7017 Southern Suburbs Cricket Club Inc Refurbishment of the cricket net facility at Abbott Park $9645 Pioneer Tennis Inc. Installation of LED court lighting at Leisure Court $14,550 Spinal Life Australia Contribution towards conducting a capacity review to provide accessibility information $7500 Finch Hatton Primary P&C Association Finch Hatton Playgroup facility upgrade $10,000 Cancer Patients Foundation Contribution towards home delivered confidence kits and virtual workshops $7000 Total $454,675 Other community grants - Australia Day Grants Grants to support community festivities and events $10,000 Other community grants - Christmas Grants Grants to support community festivities and events $10,000 Total $20,000

REGIONAL ARTS Breakdown of RADF allocations Amount

DEVELOPMENT FUND Allocation for community projects - three rounds at $46,000 per round $138,000 (RADF) Total additional allocation for community funding pool - from returned and NIL surplus RADF allocations over the 12-month period This fund is a partnership between council Green Arts round $38,611 and Arts Queensland that supports one-off, short-term projects that offer professional Council-led initiatives $67,400 arts, cultural and heritage opportunities for RADF committee training and program promotion $3000 our community. Community Resilience round $20,000 The total amount allocated to the RADF program for the 2019-2020 financial year was $255,400. Platform round $5000 Of that funding, council successfully secured Total $272,011 $96,000 from Arts Queensland.

44 MACKAY REGIONAL COUNCIL PAGE 127 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1 ENVIRONMENT

fast facts IN 2019-2020 COUNCIL:

Worked with 321 students, 14 teachers and Started a trial to evaluate the effectiveness Supplied over 50,000 local native plants for 240 community members to plant 4622 of different weed control methods including a huge variety of restoration projects across trees, shrubs and groundcovers at Illawong soil amelioration and steam weeding the region Beach as part of National Tree Day Completed 21 priority projects funded from Supervised over 2655 hours of volunteer Added 12 new properties to the Land for the Natural Environment Levy activities at the Natural Environment Centre Wildlife Program nursery despite being closed for three months Commenced mangrove condition monitoring due to COVID-19 restrictions Worked with Birdlife Mackay to produce a along , McCreadys Creek and brochure highlighting 11 key birdwatching Bakers Creek as part of a three-year Mangrove Supported a dedicated team of volunteers sites across the region as part of the Watch Monitoring proposal with Mangrove to help manage 13.67 hectares of native Birdwatching in Mackay Trail Watch Australia and in conjunction with bushland at Morag McNicol Reserve in James Cook University Andergrove. Worked with 60 members of the local community to plant 500 trees and 350 Was recognised by Nursery and Garden Developed a local coastal plan for groundcovers at Camilleri Street District Park Industry Queensland for the Mackay Natural McEwens Beach Environment Centre nursery’s best practice Was the national award winner of the 2019 irrigation system Upgraded seven beach accesses and Parks and Leisure Australia Best Regional/ constructed three new beach accesses Rural Industry Contribution Award for Supplied local native plants as gifts for Platypus Beach citizenship ceremonies

45 MACKAY REGIONAL COUNCIL PAGE 128 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

A BLUEPRINT FOR OUR NATURAL ENVIRONMENT

Our region is incredibly biodiverse, containing many unique ecosystems and iconic landscapes. Council’s Environmental Sustainability Strategy seeks to ensure that essential elements of our region’s natural environment, including landscapes, waterways, wetlands, coastal areas, native plants, animals and their habitats, are well managed, healthy, resilient and valued by the community.

The Natural Environment Network Blueprint was developed in the 2019-2020 financial year to provide baseline data to develop and integrate long-term environmental targets into council’s corporate strategies and plans.

The Blueprint considers 39 metrics as indicators for ecological condition, measuring changes in vegetation extent, habitat connectivity, protected regional ecosystems, threatened ecological communities, wetlands, waterways and the region’s conservation estate. Riparian corridors were specifically analysed to assess vegetation buffers in all major river catchments.

At a glance, the analysis revealed that our region retains 70 per cent of its remnant vegetation but highlighted land clearing for development, urbanisation and agriculture as a key threat. This has resulted in significant habitat fragmentation in some areas.

The Blueprint considers local drivers and opportunities to maintain and enhance ecological connectivity across the region and proposes a network of strategic biodiversity corridors to be considered as part of council’s Natural Environment Plan which will be reviewed in the next one to two years.

46 MACKAY REGIONAL COUNCIL PAGE 129 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

FREE NATIVE PLANT PROGRAM DELIVERS

Council’s Free Native Plant Program was first established in 2019 and returned for another year in 2020. The program gives ratepayers the opportunity to collect four free native plants of their choice per year.

As part of the program, schools and community groups are also able to collect 50 free native plants per application. More than 11,650 plants were given away in the 2019-2020 financial year, despite having to cancel the April giveaways due to COVID-19. All the native plants are grown in council’s Mackay Natural Environment Centre (MNEC), which provides a range of educational and volunteer opportunities for the community.

47 MACKAY REGIONAL COUNCIL PAGE 130 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

GORDON WHITE LIBRARY GARDENS RECEIVE MAKEOVER BOTANIC GARDENS COMMEMORATES The Parks, Environment and Sustainability team worked in partnership with staff at the Gordon White Library to replace high maintenance garden plants with local native species. SPECIAL ANNIVERSARY

The project created an attractive, low maintenance, water efficient and wildlife attracting garden, which showcases In June 2020 Mackay Regional Botanic Gardens many of the plants available as part of council’s Free Native Plant Program. Significant maintenance cost savings are unveiled a new interpretive sign and two anticipated and the look, feel and safety of the gardens have been significantly improved. Feedback from neighbours, self-guided walks to celebrate 250 years since staff and library customers has been positive. the discovery of flora, previously unknown to Western science, on Australia’s east coast.

The anniversary commemorates Captain James Cook’s ‘voyage of discovery’ on the barque Endeavour where Joseph Banks and Daniel Solander made a comprehensive collection of flora, from which they took botanical drawings, seeds and PLAN ADOPTED FOR MCEWENS BEACH pressed plants back to England. While the Botanic Endeavour 250 event had to be Council adopted a local coastal plan for McEwens Beach, which will guide the direction of future activities and cancelled due to COVID-19, the Botanic Gardens projects in this area. Residents were able to provide feedback on the draft plan at a community consultation adapted and pushed ahead with a self-guided walk, session before it was adopted by council. which showcase plants discovered on the expedition that residents could enjoy in their own time while McEwens Beach provides important natural habitat while also being a popular recreation area. The plan is a key practising social distancing. component of the Coasts and Communities Program, which council has been delivering in partnership with Reef Catchments since 2009.

48 MACKAY REGIONAL COUNCIL PAGE 131 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

NURSERY LEADS THE WAY IN WATER CONSERVATION

Nursery and Garden Industry Queensland officially recognised the upgrades to Mackay Natural Environment Centre’s (MNEC) sprinkler layout as being best management practice (BMP) in May 2020.

While the facility was designed with elements of BMP when it was first constructed in 2013, including plants being grown on benches and using recycled nursery wastewater, one of MNEC’s major failings was the design of the sprinkler system. The new layout changed the spacing of the sprinklers to make them KINCHANT DAM HABITAT ENHANCEMENT PROJECT uniform and relocated them to the edges of growing areas where there were problems with inconsistent watering. This three-year joint project between council and the Department of Agriculture and Fisheries involved baseline surveys of fish numbers, the installation of 197 fish attracting structures and MNEC is a small nursery, but the changes made post-project monitoring. Community volunteers constructed the structures, which were then to“ the irrigation system have made a significant deployed in the dam. difference to the productivity of the site, while improving water efficiency Staff have been able The goals of the project were to increase structural fish habitat diversity, improve angler experiences and . catch rates, reduce the number of anglers fishing along the dam infrastructure in closed zones and to to increase the growing area by 73 per cent, while also decreasing water use by per cent evaluate the response of fish to the installation of the new habitat structures. The project was completed in per hectare annually 37 late 2019, and monitoring has been ongoing since that time. Outcomes of the project include a three-fold .” increase in barramundi numbers at the structure sites, the creation of new fishing hot spots in the dam, an - Development Services director Aletta Nugent increase in tourism as well as social and environmental benefits.

49 MACKAY REGIONAL COUNCIL PAGE 132 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

COUNCIL UPDATES VEGETATION VANDALISM POLICY

An increase in vandalism to vegetation and trees across the region, particularly along the region’s foreshores, led to council endorsing amendments to its tree and vegetation vandalism policy, which was first adopted in 2017.

The amendments included changes to the weighting criteria used to classify significant, highly significant and extremely significant acts of vegetation vandalism, as well as minor changes to wording in the policy. It is frustrating that PLATYPUS BEACH TAKES HOME NATIONAL AWARD some“ locals prioritise the view of the beach from their Mackay Regional Council took home a national award for its transformation of Platypus Beach at the Parks and Leisure property over the stability, Australia’s Awards of Excellence Gala Dinner. The event was held in Perth on October 29, 2019, and Platypus Beach was habitat and safety the nominated in the Best Regional/Rural Industry Contribution Award category. foreshore provides .” The area has proven extremely popular with locals and visitors to our region since the revitalisation was completed in late 2017 and - cr Karen May is a great spot to relax with family and friends on the weekend.

50 MACKAY REGIONAL COUNCIL PAGE 133 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

INFRASTRUCTURE AND TRANSPORT

fast facts IN 2019-2020 COUNCIL:

Maintained 2946 roads, including 1020 rural roads Carried out general maintenance on 65 off-street and 1926 urban roads. That equates to 2944km, car parks comprising 689km of urban roads and 1810km of rural roads (including 898km of unsealed roads). Inspected and maintained 1608 rural culverts, 359 urban culverts, 78 vehicle bridges and eight Maintained and mowed 376 open drains pedestrian bridges

Inspected and maintained 122 bridge structures Monitored and managed 34 river stations and 16 rain and repeater stations Undertook routine maintenance under contract to the Department of Transport and Main Roads on Maintained 337 bus shelters 174km of the Bruce Highway and 492km of state-controlled roads. Cleaned and maintained 27 boat ramps (12 owned by council and 15 owned by the Department of Cleaned and maintained 271km of footpaths/ Transport and Main Roads) shared pathways and cycle paths

51 MACKAY REGIONAL COUNCIL PAGE 134 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

ASPHALT PAVEMENT REJUVENATION WORKS TRIALLED

Council trialled an asphalt pavement rejuvenation system at Rural View.

Contractor Colas Solutions undertook the works using a water-based bitumen rejuvenation agent. It is aimed at extending the life of the asphalt road pavement before major rehabilitation or reconstruction of the roadway is necessary, reducing maintenance costs. As part of the trial, works were carried out in Talara Court, Driftwood Court and Harriet Street, Rural View.

KEY CONTRACTS APPROVED

Capital works remains a key focus for council, with 72 contracts totalling $31,861,969 finalised and approved during the 2019-2020 financial year. Of these, 51 contracts totalling $18,722,823 were awarded to local businesses.

The largest contracts awarded included:

Project Local contractor Amount

Resources Centre of Excellence Fergus Builders Pty Ltd $3,284,560 Queens Park Crusade Developments Pty Ltd $3,038,859 Asphalt package Fulton Hogan Industries Pty Ltd $2,888,760 Ron Searle and Harbour Road shared path Shadforths Civil Pty Ltd $2,665,486 Sewer relining Interflow Pty Ltd $2,307,221 Hospital Bridge fishing pier Casa Engineering Pty Ltd $1,708,713

52 MACKAY REGIONAL COUNCIL PAGE 135 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

VICTOR CREEK MILTON AND GEORGE NEW TRAFFIC LIGHTS BOAT RAMP STREETS INTERSECTION IMPROVE SAFETY UPGRADES RECEIVED UPGRADE Council installed traffic lights at the Milton Street and Boundary Road intersection to improve motorist Council completed repairs to Council installed traffic lights at the intersection of safety. The works also included significant water main the floating walkway at Victor Milton and George streets to improve safety for all upgrades. Creek boat ramp and a car road users. park expansion to provide an Due to their proximity to the airport and its operations, a Short-term parking has been created opposite Mackay additional 14 car spaces. distinguishing feature of the traffic lights is their height, State High School and drainage works were completed in measuring between 2.4m and 3.2m tall. This $4.5 million The upgrades allow the boat ramp the park area. A new footpath has also been constructed project was a joint-funded initiative between Mackay to cater for more users whilst also on the western side of Milton Street from Evan to Regional Council and the Department of Transport and preserving as much of the natural George streets. This project was funded by the Australian Main Roads’ Transport Infrastructure Development environment as possible. Government’s Roads to Recovery program. Scheme (TIDS).

53 MACKAY REGIONAL COUNCIL PAGE 136 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

NEW PLAY EQUIPMENT TOWERS HIGH ABOVE NORTHVIEW PARK

Council installed some exciting new play equipment at Northview Park in Glenella in June 2020. The existing blue and white climbing towers in the playground were replaced with an impressive new play unit featuring two three-story, interconnected climbing towers measuring 7.6m in height.

The small combination unit, old carousel and two single-seat spring rockers were also replaced as part of the playground’s upgrade and a new roofed shelter was installed in the small children’s play area. This project was funded by council and the Queensland Government’s Works for Queensland program.

54 MACKAY REGIONAL COUNCIL PAGE 137 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

ENJOY THE VIEWS AT BARBER DRIVE PARK

Barber Drive Park in Blacks Beach received a $380,000 upgrade in 2019. The upgrade work included the installation of a new play combo, picnic shelter, seating and a water bubbler.

Stairs were also installed to improve connectivity between Barber Drive and Chapman Court, which feature platforms allowing residents to stop and take in the view.

The park will help meet the growing needs of the Northern Beaches community. This project was funded by the Queensland Government’s Works for Queensland program.

ENCOURAGING RESIDENTS TO DRIVE UNDER THE RADAR

A speed monitoring device was set up to slow down traffic following safety concerns about cars speeding near a school zone.

The mobile monitoring device, dubbed “Smiley”, was placed on Norris Road in mid-March following concerns from residents about the speed of vehicles travelling on the street. Norris Road has a speed limit of 50kmh and operates a 40kmh school zone twice a day. Smiley was set up to capture traffic between the Phillip Street roundabout and Fitzgerald State School.

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EMPLOYEE PROFILE

Luke Ferguson, Infrastructure Planning Engineer

Luke works as part of a team to improve the resilience of the community in terms of flooding and coastal hazards. In his role as Infrastructure Planning Engineer, he prioritises projects that deliver the best value for the region. These are broad and involve non-infrastructure related projects, including PATH PROVES POPULAR WITH SARINA LOCALS new flood studies and flood evacuation plans, to concepts for new infrastructure such as levees and Brewers Road Reserve walk, located along Plane Creek in Sarina, has become a popular new drains. recreational area with locals since opening in December 2019. The shared path, which connects Sarina Field of Dreams Parklands to Brewers Road, was carefully designed to complement the Our region is blessed with 320 area. It has not only improved connectivity, but it has also enhanced liveability. kilometres“ of coastline and several thousand kilometres of waterways. Being situated so close to the Visitor Information Centre in the Field of Dreams, it is also in the perfect These are some of our greatest location for travellers who want to stop for a break, stretch their legs and take in the beautiful scenery strengths as a region in terms of of Plane Creek. The path is all-abilities accessible and is made of composite fibre decking, mesh tourism and liveability, but they boardwalk and concrete. This project was funded by council and the Queensland Government’s also present some of our greatest Works for Queensland program. challenges .”

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NEW PATHWAY TO CONNECT CITY CENTRE TO MACKAY HARBOUR

Council began work constructing a shared bike and pedestrian pathway linking Mackay Harbour to the Mackay City Centre in late 2019. The project was officially unveiled in July 2020 at an official ribbon-cutting ceremony.

The pathway includes four crossings and provides a continuous link from the Mackay Harbour into the City Centre, connecting to the existing Bluewater Trail. The 2.6 kilometres of shared path and boardwalk starts at Vines Creek Bridge on Harbour Road and travels along Ron Searle Drive. This project was funded by the Department of Transport and Main Roads, with contributions from Mackay Regional Council.

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WORKS FOR QUEENSLAND ROUND THREE FUNDING 2019 - 2021

19/20 income Project name Total funding recognised Gravel re-sheeting $1,901,425.25 $3,800,000.00 Gorge Road upgrade $113,322.70 $591,597.00 Footpath on McIntyre Street, Calen $18,330.61 $253,269.00 Botanic Gardens Meadowlands connectivity pathway $22,122.95 $318,600.00 CBD footpath upgrades $21,719.50 $400,000.00 Brewers Park (stage two) $458,177.83 $650,000.00 Yakapari Seaforth shared path (stage one) $75,983.46 $529,096.00 Culvert upgrade - Smith Deveraux Creek $38,700.10 $1,389,224.00 Bluewater Lagoon upgrades $378,476.83 $583,000.00 Foodspace permanent outdoor cover $25,323.65 $136,620.00 Stadium PA system upgrade $2,969.79 $80,000.00 Northview Park play equipment replacement * $603,090.86 $598,782.00 Delachantos Road park improvement $86,375.26 $150,000.00 Sandy Creek fishway on Palm Tree Road $13,191.63 $250,000.00 Greenmount Homestead irrigation and preservation works $37,786.36 $45,504.00 New awning for SES building in Sarina $2,591.32 $30,600.00 Silver Creek guardrail rectification $13,292.57 $115,477.00 Paces Bridge guardrail renewal $11,389.67 $58,231.00 Total $3,824,270.34 $9,980,000.00

* Project income pending variation approval

58 MACKAY REGIONAL COUNCIL PAGE 141 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1 LIFELONG LEARNING AND ORGANISATIONAL PERFORMANCE

fast facts IN 2019-2020 COUNCIL:

Received 92,742 customer enquiries through The Health and Regulatory Services team Have 28,406 Facebook followers, up 7.7 per 1300 MACKAY – 8192 more than last year. received 9034 requests for service, with cent from the previous year 80 per cent completed within nominated Experienced a 94.6 per cent growth in timeframes Grew our Instagram followers by 1319, a 48 YouTube views up to 50,746 from 26,078 per cent increase Libraries processed 1,356,000 loans, including Received 5417 applications for 288 vacancies 876,500 digital loans to 41,097 members

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CALL CENTRE BUSY DUE TO COVID-19

We experienced an increase in enquiries to our call centre in 2019-2020, receiving 8192 more phone calls. The increase is attributed to COVID-19 calls, water billing enquiries and natural disaster enquiries.

There were also payment gateway issues during the last lot of rate payments, which caused customers to call in for refunds of double payments. Customers are still taking advantage of our online platforms, including our website and email enquiries. The top five enquiries related to phone messages, replacing wheelie bins, change of mailing addresses, repairing wheelie bins and water leaks.

COUNCIL CONTACT CENTRE CALL VOLUMES

2018-2019 84,550

2019-2020 92,742

0 20,000 40,000 60,000 80,000 100,000

Council’s top five customer request types

Phone message 6414 Replace wheelie bin 3331 Change of mailing address 2957 Repair wheelie bin 1736 Water - Leak (public area) 1712

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DIGITAL MEDIA

The Mackay Regional Council website saw a two per cent drop in visitation in 2019-2020, with a total of 628,709 visits for the year. This can be mainly attributed to residents using social media more to gain information about council. Visits also dropped due to COVID-19 resulting in the cancellation on many programs and events.

The Mackay Entertainment and Convention Centre website experienced a 48 per cent decrease in visitors for this financial year due to the MECC being closed by the COVID-19 pandemic. Sarina Sugar Shed, however, saw an increase in visitation of 34 per cent, attributed to a concerted marketing campaign around the facility offering online sales and free Australia-wide delivery.

Websites 2018-2019 2019-2020 SOCIAL MEDIA COMMUNICATION

Mackay Regional Council 641,983 628,709 There was an increase in Facebook followers to the Mackay Regional Council page in 2019-2020, with a 7.6 per cent jump to 28,406 in the last 12 months. YouTube, LinkedIn and Instagram MECC 206,610 106,686 have all seen remarkable growth over the year. Artspace Mackay 18,836 19,936 29,000 Botanic Gardens 17,565 26,701 28,406 Sarina Sugar Shed 12,652 16,961 28,000 Mackay City Centre 44,690 32,714 27,000 26,403 26,000 Jul 19 Oct 19 Oct Jun 19 Jun 20 Jan 20 Feb 20 Feb Apr 20 Sep 19 Dec 19 Nov 19 Nov Aug 19 Mar 20 May 20 May

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13,000 12,800 ENEWSLETTERS 11,000

9000 2018-2019 2019-2020 7000 Artspace Mackay 1855 1833 5500 5378 Botanic Gardens 1199 1176 5000 Community Development 1234 - 4500 Council Connect 3139 3348 4000 4059 3957 Libraries 14,547 13,863 3500 Creative Mackay 1303 -

3000 Recreation Services 1158 1116 2759 2862 2740 2500 MyMackay 1228 1220 Total 25,663 22,556 2000 1943 1500 *Community Development and Creative Mackay eNewsletters have been discontinued. 0 Our subscription base dropped 12 per cent in the last financial Jul 19 Oct 19 Oct Jun 20 Jun 19 Jan 20 Feb 20 Feb Apr 20 Sep 19 Dec 19

Nov 19 Nov year which was mainly attributed to discontinuing several Aug 19 Mar 20 May 20 May eNewsletters and residents using social media more to gain information about council. There was solid growth in all our social media platforms during the 12 months

2018-2019 2019-2020 Growth

Twitter 2759 2862 3.7% Instagram 2740 4059 48% YouTube 26,078 views 50,746 views 94.6% LinkedIn 3957 5378 36% Facebook 26,122 28,406 8.7%

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COUNCIL LIVE STREAM

Recordings of the live streams are available on council’s website or YouTube channel for members of the public to access any time.

Council meeting Mar 13, 2019 463 Council meeting Mar 27, 2019 272 Council meeting Apr 10, 2019 109 Council meeting Apr 24, 2019 204 Council meeting May 8, 2019 85 Council meeting May 22, 2019 58 Council meeting Jun 12, 2019 0 Council meeting Jun 26, 2019 61 Budget meeting Jun 26, 2019 52 Council meeting Jul 10, 2019 45 Council also started live streaming on Facebook. Council meeting Jul 24, 2019 29 Council meeting Aug 28, 2019 28 Council meeting Apr 22, 2020 331 Council meeting Sep 11, 2019 79 Council meeting Apr 29, 2020 457 Council meeting Sep 25, 2019 55 Council meeting May 13, 2020 230 Council meeting Oct 9, 2019 19 Council meeting May 27, 2020 0 Council meeting Oct 23, 2019 82 Council meeting Jun 10, 2020 155 Council meeting Nov 13, 2019 145 Council meeting Jun 24, 2020 111 Council meeting Nov 27, 2019 75 *Note: council meeting did not record on May 27 due to glitch on Facebook. Council meeting Dec 11, 2019 58 Council meeting Jan 22, 2020 113 Council meeting Feb 12, 2020 79 Council meeting Apr 22, 2020 202 Council meeting Apr 29, 2020 122 Council meeting May 13, 2020 64 Council meeting May 27, 2020 159 Council meeting Jun 10, 2020 92 Council meeting Jun 24, 2020 50

*Note: council meeting did not record on June 12 due to global outage at YouTube.

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PATHWAYS TO PERFORMANCE PROGRAM

The program continued to assist schools in Mackay and surrounding districts.

Funding of $22,000 contributed via BHP, The Friends of the MECC and Glencore Hail Creek Mine assisted 1454 students with the financial costs associated when visiting the MECC.

This included transport costs and, Council also started live streaming on Facebook. MECC DELIVERS FOR ANOTHER YEAR in some cases, ticketing costs. As “flow on” from engagement The Mackay Entertainment gatherings of more than 100 way for a busy 2021. Numbers was 112,502 for the 2019-2020 activity and targeted relationship and Convention Centre people. were down from 2018-2019 due financial year, with an annual marketing with educators, the (MECC) delivered a to the COVID-19 closure, with satisfaction rating of 95 per cent. venue attracted a further 1291 wide-ranging program to the Following this directive, the Box 76 fewer performances and 28 students over five shows. Mackay community in both Office team was kept busy liaising fewer events held at the centre. During the year, there were: The ticket revenue from these their entrepreneurial program with more than 4000 ticket holders Pathways to Performance funded and commercial hires until while working with more than 60 Despite this, the MECC sold • 169 performances March 2020. On March 18, promoters and event organisers tickets to 2696 patrons over • 178 events students and the additional flow *Note: council meeting did not record on May 27 due to glitch on Facebook. 2020, operations at the MECC to reschedule events and refund 49 performances external to • 166 catering engagements of students contributed $42,906 were suspended following tickets. Staff were also utilised the Mackay region footprint, (excluding performances) to the venue. the government COVID-19 to complete shutdown works adding great value to the local • 11 youth workshops directive relating to inside and maintenance to clear the economy. Overall attendance • 24 engagement activities.

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GORDON WHITE LIBRARY CHILDREN’S BOOKS WITH YUWI LANGUAGE REOPENS WITH A NEW LOOK TRANSLATIONS WIN AWARD

The COVID-19 pandemic and closures brought about a The First 5 Forever: Paint the Town REaD Phase 2 Project, which features two books, was announced as rejuvenation of the 20-year-old Gordon White Library. the 2019 winner of the Local Government Authority Award.

The facility had a complete overhaul with new booth seating, Mackay Regional Council Libraries received the award for their support of the two books titled Birds Don’t have shelving, collection changes and a revised branch layout. The Birthdays and Look and See at Cape Hillsborough. The books combine childhood literacy, local knowledge and garden was also revitalised. The library reopened its doors on Yuwi language translations. They are beautifully illustrated by artists Luke Mallie, Wanda Bennett and Wednesday, June 17. local children.

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LIBRARIES FLICK FINES FOR GOOD

Council Libraries did away with overdue fees for good in July 2019 and increased the number of times that borrowed items would be automatically renewed from two to 10 times (unless a prior reservation exists).

Not only were there no new fees for overdue books, but existing overdue fees were wiped clean. One of the key goals is to boost literacy levels in the region – overdue fees discourage those who might take a little longer to read through a book or who might live remotely. We are confident that more “people will borrow library resources because they now have more time to enjoy them and they re not under strict deadlines’ .” - cr fran mann

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LIBRARY SERVICES LIBRARY TEAM “APPY” ABOUT There was continued strong support for our Libraries across the community, with residents making about LATEST 289,000 visits to our branches during the year and DEVELOPMENT borrowing almost 1,356,000 items.

This was a decrease on the previous year’s visitation due to Mackay Regional Council Libraries COVID-19 forcing the closure of branches. However, loans introduced a one-stop app for were up by 550,000, which included a massive increase of customers wanting to access Library 561,000 digital loans, up 177 per cent from 2018-2019. services such as online resources, We also welcomed 4403 new members, bringing the total branch information, eNewsletters, number of active members to 41,097. booking a computer, browsing and booking into library programs and During COVID-19 closures, Libraries delivered many of their even printing documents. popular programs, like Baby Bounce, Toddler Time, Story Time and STEAM Club digitally. The app also allows residents to check the availability of items by scanning In March and June these programs had a combined reach of barcodes of any books they might find more than 173,000, with more than 12,000 engagements. in stores or at friends’ places. Digital programs are continuing.

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EMPLOYEE PROFILE

LIBRARIES EXPLORE THE SECRET POWER Michelle Marcum, Digital Literacy and Young OF BOOKS Adult Library Assistant Michelle’s gentle demeanour assists hesitant Children’s Book Week was held from August 17 to 23, 2019. The 2019 theme was customers in relaxing when learning new “Reading is My Secret Power” and Mackay Regional Council Libraries encouraged technologies. Michelle has risen to the challenge of young readers to draw inspiration for costumes from the books that inspired them. delivering knowledge and experiences in the virtual world. Her poetry readings are very well received, The week of events included Picnic in the Park on Thursday, August 22, in the Civic Precinct and we are gaining a solid following for the “ISO and the ever-so-charming Walkerston Book Week Parade on Friday, August 23, which Clever” series, showcasing craft and DIY decorating attracted hundreds of marchers dressed as their favourite book characters. ideas. Michelle also hosts the Anime-Manga Club meetings. The dedicated group share all things Children’s Book Week is an initiative of the Children’s Book Council of Australia and was Japanese art and entertainment. first celebrated nationally in 1946. I am so proud to be part of such a It’s a wonderful celebration of books and reading, and the fantastic“ team and I am very thankful “parade, which is supported by the Walkerston Library team and that I am able to make a difference in Walkerston Rotary, is a great event that really brings the the community. I love being able to community together. help others and it s exciting to cr Karen May ” watch them grow’ - .”

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HEALTH AND REGULATORY SERVICES

CUSTOMER REQUESTS

Throughout 2019-2020, 9034 requests for service were received with 80 per cent completed within nominated PEST MANAGEMENT ENVIRONMENTAL timeframes. ACTIVITIES HEALTH ACTIVITIES

Total hours to Requests Properties Area Requests baited perform all activities EDUCATION AND TRAINING relating to topic 65 complaints SESSIONS Dingo/ Food 29 1025 hours 629 inspections wild dog 132 Nuisance 190 complaints Food safety training sessions are conducted for non-profit Pigs 6 168 hours organisations and for food handlers at festivals and events. Noise 109 complaints Giant Rats Four food training sessions were conducted with 65 23 N/A 1247 hours people trained. Tail Health/Misc 117 complaints

School education includes responsible pet ownership and dengue fever awareness. Five school sessions, with 125 students The table below represents the mosquito control work in attendance, were carried out during the year. carried out by the Vector Control team during 2019-2020.

No sessions were held in 2020 due to COVID-19 restrictions. Sites inspected Sites treated Hectares treated

2037 1058 4773ha

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EAT SAFE MACKAY LICENSING AND REGULATED PARKING APPROVALS INFRINGEMENTS Mackay Regional Council introduced Eat Safe Mackay, a food safety rating system, in early 2019. Premises Inspections 500

The star rating system is designed to 400 Accommodation 43 provide assistance and incentives to food businesses to comply with food Caravan parks 12 300 safety laws and to achieve the highest 200 standards in food safety. ERA - Food 629 100 A food business can receive either INFRINGEMENTS ISSUED no star, two, three, four or five stars. Footpath dining 8 0 Businesses that demonstrate high levels of food safety standards will receive Skin penetration 9 Jul 19 Oct 19 Oct Jun 20 Jan 20 Feb 20 Feb Apr 20 Sep 19 Dec 19 Nov 19 Nov Aug 19 Mar 20 ENVIRONMENTAL three or more stars and can choose Swimming pools 30 20 May to display their food safety star rating HEALTH ACTIVITIES onsite and online. Temporary food permit 17 The display of Eat Safe Mackay star (commercial) PAYSTAY ratings is voluntary for food businesses. Temporary home - At the end of 2019-2020, 30 per cent of businesses agreed to display their Vending 2 The 2019-2020 financial year is now the third year for our PayStay star ratings and 97 per cent of food parking system. February through to June was affected by COVID-19. Total 750 businesses are three star or higher. Free parking was offered in the paid off-street car parking areas from April to June 2020 inclusive. For further information on Eat Safe Mackay and to view the listing of Compliance levels varied between PayStay generated a total of $168,074 for the off-street car parking areas, premises visit http://www.mackay.qld. premises and officers found that including the use of the two machines in the cinema and City Centre car parks. gov.au/eat_safe_mackay. accommodation, footpath trading This was $54,838 less than the previous financial year. and food businesses had more Council strongly encourages the opportunities for improvement community to look for the stars when relating to structure, storage, deciding where to eat. handling and procedures.

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PET REGISTRATION RESPONSIBLE PET OWNERSHIP EMPLOYEE PROFILE / REGISTRATION DAY We recorded 13,489 dog registrations Zoe Foxell, Team Leader Local Laws for 2019-2020, which is a 2.6 per cent The Responsible Pet Ownership Open Day was held on decrease from 13,859 registered in the Zoe started with the Sarina Shire Council in Saturday, July 27, 2019. previous financial year. We recorded 2007 and since 2016 has overseen the 15-strong Local Laws team. The team’s days are never 2527 cat registrations for 2019-2020, Discounted registrations and microchipping were available as well dull as they oversee the local government a 1.5 per cent decrease from 2568 as a variety of pet-related stalls. $11,703.70 was accepted on the regulations concerning pets, livestock, registered in 2018-2019. day for registration and microchipping, which included: 213 dog regulated parking, overgrown and untidy registrations, 39 cat registrations and 18 standard microchips. We impounded 693 dogs and 571 cats in properties, abandoned vehicles, vegetation 2019-2020. Only one healthy cat was damage, vehicle access in parks and reserves, euthanized during this period and zero advertising signs and illegal camping. dogs. Of the total animals impounded, Year Cat registrations Dog registrations 422 cats and 282 dogs had to be either The Local Laws team respond to adopted or forwarded to the RSPCA. 2016-2017 2453 13,187 “more than 4000 calls for assistance 2017-2018 2476 13,012 from the public each year. I am Our Local Laws team patrolled areas extremely proud to be a part of a popular with dog owners, with 228 2018-2019 2568 13,859 patrols conducted throughout the team that works hard to deliver 2019-2020 2527 13,489 high quality services that help 2019-2020 year. protect the health safety and wellbeing of our community, .”

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OUR STAFF

We are an innovative and responsive council that strives for excellence to achieve for our customers and the community.

We operate efficiently and effectively to develop strong partnerships with all stakeholders providing valuable services. People and Culture play an important role in the development and alignment of people, systems and processes to meet strategic organisational directive. As a values-led organisation, our five values create a shared meaning and purpose, and act as a guide for all decision-making.

VALUES Mackay Regional Council’s culture is Working as shaped by its values. Our core values, Code of Conduct, competency “ framework and performance review one team process collectively create the foundation for a sound workplace to achieve for our philosophy.

• Employee health and safety • Client satisfaction clients and • Respect • Teamwork • Accountability community”

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WORKFORCE GENDER GENDER OF OF TOTAL PROFILE AND MANAGEMENT WORKFORCE PERFORMANCE

As at June 2020, council employed 1342 people. A breakdown of our workforce head count per employment type is: 31% Females 43.5% Females • 998 permanent employees 69% Males 56.5% Males • 119 fixed term contract employees (includes apprentice/trainees) • 96 part-time employees • 129 casual employees

EMPLOYEE EMPLOYEE GENDER BY DIRECTORATE PERCENTAGE AGE BY YEARS OF PERCENTAGE SERVICE 17% Capital Works 83% Community and Client 75% Services 25% 33% Development Services 67% Engineering and 16% Commercial Infrastructure 84% 3% 16-20 years 52% 0-5 years 68% 7% 21-25 years 21% 6-10 years Organisational Services 32% 8% 26-30 years 15% 11-15 years 23% 31-40 years 5% 16-20 years Office of Mayor and CEO 70% 30% 22% 41-50 years 3% 21-25 years 26% 51-60 years 1% 25-30 years Females Males 0% 20% 40% 60% 80% 100% 11% Over 60 years 3% Over 30 years

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WORKFORCE TURNOVER COMMITMENT TO DIVERSITY AND CONSULTATION INCLUSION Council strives to be an attractive employer, offering a wide variety of jobs and careers across multiple The current Certified Agreement expired on Our continued commitment to workforce occupational groups. June 30, 2020, however it remains in force. diversity and inclusion ensures our Our employees are enthusiastic, highly trained and dedicated Unfortunately, due to the unprecedented organisation stays innovative, sustainable to a better Mackay. In 2019-2020, we received 5417 circumstances of COVID-19 and the and continues to meet the needs of our clients. applications for 288 vacancies. subsequent budgetary impacts, it was decided that negotiations for a new Council’s extensive range of experience, skills agreement should be delayed. and views are key strengths and critical to the wide range of services we deliver. We monitor the current agreement’s operation and COUNCIL TURNOVER application through a joint consultative committee and council remains committed to consulting with our employees. EDUCATION 20% 17.76% ASSISTANCE PROGRAM 18% Our education assistance program 16% INDIVIDUAL 14.38% 14.68% encourages council employees to undertake 14% FLEXIBILITY formal tertiary studies as an option for ARRANGEMENTS ongoing professional development. 12% Council has supported 92 employees under this 10% Council understands the importance of a arrangement since the inception of the program healthy work-life balance and provides a range in 2011. Council has approved seven new 8% of work-life options and benefits to support applications to commence their study in this employees. financial year. 6% Contemporary working arrangements are The total Self Education Assistance spend 4% supported by offering a variety of flexible work equates to $60,368.49 for this financial period. 2% options to meet business and workforce needs. These funds have been allocated across 29 These include time off in lieu and flexible working employees undertaking professional 0% hours, part-time and job share arrangements. development.

2017-2018 2018-2019 2019-2020

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APPRENTICES AND TRAINEES EMPLOYEE PROFILE

Council believes in its responsibility and commitment to employees, apprentices and trainees Kellie Lister, Learning and Development within our region. As a large employer, we offer opportunities to Mackay residents through a range Coordinator – Water Industry Worker of initiatives, such as our apprentice and trainee program, academic bursaries, work placement and internal education assistance programs. Kellie’s current project with council is working alongside 12 regional councils to coordinate There was enormous interest again this year with just over 1000 applications. The most popular positions the Water Industry Worker Pilot Program. This this year were diesel fitter, heavy commercial vehicle mechanic, youth work and live production. Council collaborative project started in 2019 and has enabled currently engages 28 apprentices and trainees. the regional councils throughout North and Tropical North Queensland and the Wide Bay-Burnett area to provide training and a formal qualification that recognises the important work of our water network teams. The project also creates a new career path and entry into council for our communities. It is great to be able to acknowledge WORK PLACEMENTS the“ hard work our water network crews do in the community. Completing our We facilitated eight work experience placements for eight secondary school students from the first successful pilot and sharing our region in 2019-2020. experiences and journey with other councils has been very rewarding. Students gained experience in various areas, including the workshop, Information Services, Libraries, ” MECC, Botanic Gardens and Natural Environment.

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CELEBRATING ACHIEVEMENTS

HEALTHY AND SUPPORTED WORKFORCE

Council understands that employees • Fitness Passport: a corporate gym and are vital to the delivery of its vision pool membership to inspire staff to and have a direct impact daily on exercise regularly through a program the experiences of our clients and that offers value and variety community. • Confidential counselling services When our employees are healthy, provided through the Employee motivated and have a sense of wellbeing, Assistance Program the experience and outcomes for our community improves. Health and wellbeing • Regular e-learning sessions on a variety initiatives promoted to staff and of health and wellbeing topics supported by council in 2019-2020 include: • Annual influenza vaccinations • Health and Wellbeing Committee – • Red Cross Red25 representatives of the workforce who have an interest in their own and • Salary packaging options other’s health and wellbeing meet regularly to discuss concerns of the • Corporate discount program that staff or ideas on new health and offers staff access to discounts on wellbeing initiatives everyday items. RECOGNITION OF SERVICE • The Health and Wellbeing Officer The Health and Wellbeing Strategy continues to engage with and support 2017-2020 recognises the importance of Council boasts well-balanced service tenure rates for employees with staff with the promotion of initiatives supporting employees in achieving their just over 31 per cent of employees serving 10 years or greater. and education on topics that can physical, mental, social and financial Council formally recognises employees celebrating employment anniversaries assist their health and wellbeing health goals. of 10,15, 20, 25 and 30-plus years of service. Eligible employees receive a framed certificate as a gesture of appreciation from council for their contribution.

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REWARD AND Awardee Award RECOGNITION Gavin Corlett, Peter Souvlis, Leo Dawe, Steven Martin, Coen Hall, Brett Grosskreutz and Safety Contribution Award – The Calen Grader Crew PROGRAM Gavin Hick Kimberley Blythe, Kelly Connolly and Simone Mellor Excellence in Client Services – The Botanic Gardens Trio Council believes in celebrating the achievements of its Treatment – Emma Schmitz, Sally Wood, Carolyn Bartos, Leon Atta, Brian Woods, employees. Outstanding John Holmes, Fambisai Makamure, Ian Bulmer, Ian Frey, Michael Hills, Boris Stiplovsek, Adele Swanton and Gavin Biggam achievement is recognised Network – Keith Hyatt, Ron Bailey, Steve Bogert, Jaie Harris, Blake Montiford, One Team Award – Downer EDI Transition Project monthly and annually. Chris Geiger, Andrew Camilleri, Clifton Gadd and Anil Silwal Planning – Sunnie Hollenbeck, Dushyant Patel, Pamela Olsen and Junu Prajapati A total of 466 staff were Business Services – Jodi Falt nominated across nine annual awards. In 2019 we celebrated the Rebekah Reynolds Sustainability Award following winners: Anna Kahler Outstanding Newcomer Award Hayley Clancy Jason Vassallo Trainee or Apprentice of the Year Award Pamela Olsen STAR Award Greg Walton Leadership Excellence Award Norell Binsiar, Carly St Clair and Claire Grandcourt Mayoral Perpetual Award

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EXTERNAL AWARDS

Council is proud to attract, grow and inspire high-quality employees. We are excited when our employees are recognised. In 2019-2020, council and its employees were successfully nominated for and/or won the following external awards.

Awardee Award Awarding body

Mackay Regional Council (Governance and Safety) LGMS Risk Excellence Award Local Government Mutual Services Outstanding drumMUSTER Council Collection Agency Award Mackay Regional Council (Waste Services) (Council Collection Facility of the Year) Agsafe Stewardship Award Mackay Regional Council (Water Services) 2019 IXOM Best of the Best Queensland Water Taste Queensland Water Directorate Annual Forum Mackay Regional Council (Water Services) 2019 Best Tasting Tap Water in Australia Water Industry Operators Association (WIOA) Mackay Regional Council (Water Services) 2019 Best Municipal Water Berkeley Springs International Tap Water Tasting competition Asset Management – Award Finalist: Mt Pleasant No. 1 Reservoir Mackay Regional Council (Water Services) Refurbishment Project IPWEA National Excellence Awards Program Innovation Award (servicing under 250,000 end users) – Mackay Regional Council (Water Services) Award Finalist: Regional Collaboration Australian Water Association (AWA) QLD Awards Stacey Mills Planning Institute of Australia Queensland Young Planner of the Year Award Planning Institute of Australia Department of Small Business and Training (DESBT) Jeanette Timor Aboriginal and Torres Strait Islander Student of the Year Award - Queensland Training Awards

Mackay Regional Council Large Employer of the Year Award Finalist Department of Small Business and Training (DESBT) - Queensland Training Awards First 5 Forever: Paint the Town REaD Phase 2 Project Local Government Authority Award Queensland Public Libraries Association (QPLA) Teona Cousin The Young Manager of the Year Award Local Government Managers Australia Sarah Lethbridge Regional SES Trainer of the Year and Emergency Services (QFES)

Sarina Sugar Shed Mackay Region Tourism Awards: Gold – Outstanding Contribution by a volunteer group. Mackay Tourism Ltd The MECC Mackay Region Tourism Awards: Silver – Festival and Events Category Mackay Tourism Ltd Queensland Tourism Awards: Gold – Excellence in Food Tourism Sarina Sugar Shed Silver – Excellence in Wineries, Breweries and Distilleries. Queensland Tourism Industry Council Sarina Sugar Shed Australian Tourism Awards: Silver - Excellence in Food Tourism Australian Tourism Awards Inc

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SAFETY

Employee health and safety is one of and Safety (WHS) team continued to provide including manual tasks, confined spaces, in the field easier access to procedures and our leading corporate values and is training and support to control risks to reduce work at heights, vehicle load restraint, forms on mobile devices. fundamental to the way we do business. these types of incidents. working near overhead powerlines, traffic Our aim is that no person shall come to control, first aid, emergency response, A cross-program working group that reviews any harm while working at or visiting We have continued to implement our three- bullying and harassment, and fitness for work. and implements improvements to the council. We will strive for zero harm. year Safety Strategy and Safety Action Plan, safety aspects of contractor management which have both been reviewed and updated During the year, we conducted 293 site safety developed a suite of new procedures Our safety performance over the year, to ensure we continue to target key areas of inspections and 1233 safety interactions. and guidelines – and will progress to in relation to lost time injuries, declined improvement and risk. Key risk areas that These activities provide an opportunity to implementation in the first quarter of 2021. slightly. In 2019-2020 we suffered six were the subject of more intensive focus engage with our workforce and identify lost time injuries, compared with three in and analysis this year included working near workplace safety issues and hazards. An important element is the pivotal role played 2018-2019. We were able to achieve our overhead powerlines, vehicle safety and by our Health and Safety representatives, who performance targets for three of our four recordable injuries. Council continued to work closely with the operate effectively through our workplace lead safety performance indicators and have safety teams from other local governments and support our various safety committees. strategies in place to ensure that our unmet Every new employee at council undertakes in our region – the Regional Safety Exchange To assist in their development, forums were performance target is achieved. Our lost time an extensive induction, including corporate – sharing knowledge and experiences so that held to identify opportunities for improvement. injury frequency rate has remained lower and site-specific workplace inductions. we can all continue to improve our safety Whilst our overall safety performance is than the average of all councils in our size During the year we also facilitated 2183 performance. encouraging, the challenge is to maintain category. WHS inductions for contractors, volunteers and work experience students. During the year, “The HUB” – a centralised our momentum. This means that we will The most common cause of incidents and location for all safety, quality and continue to focus strongly on safety and injuries involved slips and trips or were a Internal and external safety training was environment documents – transitioned to involve every employee in the organisation result of manual tasks. Our Workplace Health provided across a broad range of topics, a new platform, to provide teams working as we aim for our goal of “zero harm”.

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RIGHT TO INFORMATION IN 2019-2020 COUNCIL:

Received 25 Right to Information 25 applications

A total of 1516 pages were considered, 1217 and 1217 pages were released in full

A total of 211 pages were released in part 211 Another 88 pages were determined to be contrary to public interest in accordance 88 with the provisions of the Right to Information Act 2009 5 Five applications were withdrawn

10 A total of 10 applications were listed on the disclosure log on the council website. AUDIT COMMITTEE

The Audit Committee (AC) is an advisory committee • Cr Amanda Camm – Councillor (non-voting) of council established in accordance with Section • Cr Ross Walker – Councillor (non-voting) 105 of the Local Government Act 2009 and section Requests for information under the 208-211 of the Local Government Regulation 2012. During 2019, council undertook the tender process to Right to Information Act 2009 must be call for nominations for independent external committee made on the required form available The committee assists council in fulfilling its oversight members as the contracts were due to expire. on our website or calling 1300 MACKAY responsibilities relating to risk management, internal (622 529). control, governance and external accountability In April 2020, council appointed the new AC made up of: responsibilities. • Mr Peter Tait – Independent Member and Chair During the first eight months of 2019, the membership • Mr Tim Cronin – Independent Member of AC comprised of four councillors (two voting and two • Cr Greg Williamson – Mayor (voting) non-voting) and two independent external members. • Cr Martin Bella – Councillor (voting) • Cr Karen May – Councillor (non-voting) • Mr Peter Sheville - Independent Member and Chair • Cr Belinda Hassan – Councillor (non-voting) • Mr Peter Tait – Independent Member • Cr Greg Williamson – Mayor (voting) During 2019-2020, the committee met five times. • Cr Ayril Paton – Councillor (voting)

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INTERNAL AUDIT

The internal audit function is an integral component of our corporate governance framework. It operates under an approved charter and complies with State Government legislative requirements, as well as meeting the professional standards of the Institute OFFICIAL DOCUMENTS of Internal Auditors. Our code of conduct, delegation register (which In accordance with legislation, internal audit reviews are records the delegated levels of authority and undertaken according to the Internal Audit Plan endorsed instruments of authority held by all council by the Audit Committee and approved by the CEO. officers), equal employment opportunity plan and Community Engagement Policy is available by The purpose of our internal audit function is to provide the request via email at [email protected]. independent assurance and advice to improve operations by evaluating the effectiveness of governance, risk management and internal control. In addition to the CODE OF COMPETITIVE traditional role of internal audit, the focus is also on SIGNIFICANT CONDUCT FOR “adding value” by working with management to recommend improvements to systems, processes, work BUSINESS ACTIVITIES BUSINESS ACTIVITIES practices, compliance and business effectiveness. Below is a list of all business activities that council In accordance with sections 45 and Activities in 2019-2020 included: have conducted during the financial year. 47 of the Local Government Act 2009, council resolved not to apply the Code • Internal audit reviews – buildings and facilities When assessing business activities as part of the of Competitive Conduct (the Code) to security; inventory/stores management and compilation of the 2019-2020 original budget, the the following business activities; Mackay stocktakes; regulatory/licensing compliance; regulation stated that a significant business activity is Entertainment and Convention Centre, contract management; infrastructure charges/ a business activity which has expenditure exceeding Sarina Sugar Shed, off-street parking and infrastructure agreements; financial delegation $13.96 million for water and sewerage combined sporting facilities. framework; human resources and waiving of fees activities and $9.35 million for other business activities. Ultimately, council determined the costs and charges. Council has two significant business activities – of applying the Code would outweigh the • Development of Internal Audit Plan 2020/21 Mackay Water and Mackay Waste. In accordance with benefits, and the activities have significant legislation, it was resolved that these business activities non-commercial objectives. We do not conduct • Monitoring the actions resulting from internal and be conducted as business units. No new significant any other business activities or prescribed external audit recommendations business activities were identified during the year. business activities.

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CONTROLLED ENTITIES AND BENEFICIAL ENTERPRISES

Controlled entities

• Mackay Region Enterprises Pty Ltd • Artspace Mackay Foundation Limited

Beneficial enterprises

• Whitsunday ROC Limited (Trading as Greater Whitsunday Council of Mayors) • Mackay Regional Housing Company Limited • Mackay Tourism Limited • The Minister for Economic Development Queensland (MEDQ) - (formally Urban Land Development Authority) • Regional Development Australia Mackay-Isaac-Whitsunday Inc (RDA) • Greater Whitsunday Alliance Limited (GW3)

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MACKAY WATER SERVICES REPORT

fast facts IN 2019-2020 COUNCIL:

Treated water services to 41,753 residential Received 1470 notifiable works (plumbing and connections and 3496 commercial and industrial drainage) and completed the required five per cent connections – a total of 116,215 consumers audit inspections

Provided sewage collection and treatment services Performed 2813 plumbing inspections, about 13 to 36,807 residential connections and 2171 per cent more than the previous financial year and commercial and industrial connections – a total of completed 659 plumbing approvals, about 15 per 95,525 clients cent more than the previous financial year

Conducted 140 trade waste audits and issued 90 Delivered the ‘Watch the Flow’ Water Education approvals to discharge trade waste to sewer Program to 1383 students, 20 per cent less than the previous financial year due to COVID-19 restrictions Provided high quality non-potable recycled water from the Mackay South, Sarina and Mirani water Sent more than 52,000 water leak notifications, recycling facilities to over 29 local farmers and two reducing the number of concealed leak concession public recreational facilities for irrigation purposes applications to 69.

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OUR VISION

Water Services vision statement is an expression of the business commitment to delivering quality water services into the future. The vision statement defines where the business wants to be in five or 10 years time. The vision statement for Water Services is:

refresh: building renewed engagement that is focused on relating to create efficient, sustainable services through a holistic approach.

OUR MISSION

Water Services’ mission statement has been developed to reflect the business’s current activities, outcomes and customers. The mission statement for Water Services is: We deliver water and waste services for the community of the Mackay region in a sustainable, prudent and efficient manner.

Mackay Water Services is a commercialised business unit of Mackay Regional Council.

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OVERVIEW ASSETS

We had 146 staff and an annual operating expense budget of $94.5 million and a capital budget of $28 million. Asset category Asset type Qty

Our operations were carried out in accordance with the annual Dams 1 Business Plan that defines council’s expectations in terms of Raw Water Pump stations 2 performance, reporting, level of service and policy compliance. Boreholes 28 Water treatment plants 2 Water Treatment Water treatment facilities 11 Service reservoirs 35 Water Distribution Network Water pump stations 36 Water mains (km) 1229 Wastewater network (km) 967 Wastewater Collection Network Wastewater manholes 17,180 Sewage pumping stations 189 Wastewater Treatment Sewerage treatment plants (water recycling facilities) 4 Recycled Water Recycled water storages (main) 5

ASSET VALUE

Asset Total replacement value Written down value as of June 30, 2020

Water $819,982,593 $492,143,925 Sewerage $868,767,452 $601,023,388

The written down value is the difference between the replacement value and the current accumulated depreciation.

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COMMUNITY SERVICE OBLIGATIONS

Council supported local not-for-profit community groups with water and sewerage services during the year totalling $208,546.

CUSTOMER SERVICE STANDARDS

WHERE OUR We are committed to delivering quality 44% Sewerage access fees water and sewerage services to enhance our MONEY CAME FROM 23% Water usage community. WATER AND 19% Water access fees This commitment and the acceptable guidelines SEWERAGE 8% Capital income Our revenue for the 12 months ending for the delivery of water and sewerage services REVENUE 4% Fees and charges June 30, 2020, totalled $104 million, 2019-2020 is outlined in our Customer Charter, available 1% Recoverable works with 86 per cent generated from rates, on council’s website. access and usage charges. 1% Interest received

CHANGES TO THE ANNUAL PERFORMANCE PLAN WHERE OUR 27% Depreciation and amortisation No changes were made during the MONEY WENT 24% Dividend and notional tax financial year. WATER AND 21% Material and services SEWERAGE Our expenditure for the 12 months 13% Employee costs EXPENSES 8% Competitive neutrality costs ending June 30, 2020, totalled $97.2 2019-2020 million. The main expenses were 5% Finance costs depreciation and amortisation, dividend 2% Capital expenses and notional tax, material and services.

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WATER ACCESS CROSS INVESTING IN INFRASTRUCTURE CHARGE SUBSIDIES EVALUATION Council spent $24.8 million during the year on water and sewerage infrastructure. The annual water access charge This was $3.6 million more than the previous year, to complete significant projects in 2019-2020 was $371.50. No cross subsidies existed between including the Mirani effluent storage dam, the new water and wastewater laboratory consumer classes in the provision on Connors Road, Paget, and sewer relining works. Properties where a metered of water and sewerage services. water supply was connected were charged on a per factor basis. Vacant land was allocated one CAPITAL EXPENDITURE PAST factor per allotment. WATER THREE YEARS CONSUMPTION SEWERAGE TARIFFS $20,000,000 ACCESS CHARGE Council is responsible for providing water and sewerage infrastructure The annual sewerage access to existing and future users of $15,000,000 charge in 2019-2020 was $898.40. these services.

Charges were based on the number The charges are listed below: of sewerage pedestals or urinal $10,000,000 services installed on the premises. TARIFF 1 Vacant land was allocated one 0-150 kilolitres per half year per allotment. Single occupation $1.83/kl residence had a maximum of one TARIFF 2 pedestal charge. $5,000,000 Over 150 kilolitres per half year $2.72/kl

$0 2017-2018 2018-2019 2019-2020

Water $9,915,173 $10,039,949 $6,474,797 Sewerage $3,063,638 $11,230,399 $18,373,690

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MONITORING AND TESTING SERVICE DELIVERY

Rigorous testing was performed by council’s Water and In 2019-2020 we: Waste Laboratory to ensure our potable water and raw water sources were of the highest quality and that waste • Completed the Mirani Sewerage Treatment disposal (both sewage and solid waste) was disposed of in Plant effluent storage expansion an environmentally responsible manner. • Completed the modification and fit-out of the In 2019-2020 the laboratory: new water and wastewater laboratory on Connors Road, Paget • Moved into its new state-of-the-art purpose-built laboratory at Connors Road, Paget. This facility will enable the • Started the $16.2 million upgrade to the Mirani laboratory to expand its services to clients in central and Water Recycling Facility northern Queensland • Completed the Sydney Street Sewerage Pump • Extended the scope and achieved continuation of National Station pump refurbishment Association of Testing Authority (NATA) accreditation. • Completed water pump booster station Council’s Water and Waste laboratory is the only laboratory upgrades in that has accreditation in the areas of water chemistry, microbiology and water sampling. Now • Inspected all 200 inaccessible maintenance over 90 per cent of all tests performed are NATA accredited manholes

• Performed testing and supplied scientific advice to • Repaired 175 sewer maintenance manholes neighbouring councils - Isaac, Whitsundays and the Central Highlands • Continued the sewer network refurbishment program. Twenty-one kilometres of sewer was • Had over 72 regular clients that included local and state-wide inspected using CCTV cameras and 12 companies as well as individual members of the community kilometres were relined

• Performed over 300,000 individual tests, which is down from • Completed water main realignment works on the previous financial year due to COVID-19 delays Droughtmaster Drive in Hay Point, Basset Street, Martin Street and The Crescent in North • Investigated a formal laboratory alliance with Whitsunday Mackay and Blacks Beach Road, Blacks Beach. Regional Council through the Whitsunday Isaac Mackay (WIM) Alliance The Mirani Sewerage Treatment Plant effluent storage expansion was partially funded by the • Gave in-kind support to local environmental groups, Department of Local Government, Racing and university and TAFE students. Multicultural Affairs.

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HIGHLIGHTS

VOTED TOP DROP

Water from our Marian Water Treatment Plant was voted Queensland’s best tasting tap water at the Queensland Water Directorate Annual Forum in Logan in September.

Our water then went on to win the Australian title in October and was voted the second-best tasting tap water in the world at the Berkeley Springs International Water Tasting Competition in West Virginia (USA). Our water is worth drinking.

NEW WATER TESTING LABORATORY OPERATIONS MOVED BACK IN-HOUSE

In August, council officially opened its new water and wastewater testing laboratory. In July 2019, council moved the operations of its Mackay North and The $3 million laboratory located at 89 Connors Road, Paget, houses specialised Mackay South water recycling facilities back in-house for operational laboratory equipment to allow a range of chemical and microbiological testing to occur. and financial gains.

Council’s old laboratory performed around 350,000 tests each year for council as well as for By taking back operations of the two outsourced plants, council now manages neighbouring councils, government agencies, environmental groups and private businesses. all its water and wastewater facilities in-house, ensuring a consistent approach The new laboratory will allow council to expand its water testing services in central and to operations and asset management. It also means financial benefits for northern Queensland. purchasing bulk items and additional employment opportunities.

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PORTABLE WATER STATIONS TO THREE-TONNE RAGBERG REMOVED FROM KEEP THE COMMUNITY HYDRATED THE SEWERAGE NETWORK

In October 2019, council made available to community groups free In May, council removed a three-tonne ragberg from its Sydney Street Pump Station. portable water stations and chiller boxes. Due to its weight, it had to be extracted using a hydraulic grapple and crane. The ragberg The water stations can be hired by organisers of big community events to was made up of paper towels and wet wipes, due to the national toilet paper shortage during small-scale school fetes, to help keep their patrons hydrated. The stations not COVID-19. Residents were reminded to only flush the three Ps down the toilet: pee, poo and only provide an endless supply of our award-winning cold tap water, but they also (toilet) paper and to bin the wipes and paper towel to avoid blocked pipes. help to reduce the number of single-use plastic water bottles in our environment.

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INNOVATIVE TECHNOLOGIES USED AT MIRANI PERMANENT WATER RECYCLING FACILITY UPGRADE CONSERVATION MEASURES

By September, construction was well under way on the $16.2 million upgrade to the Mirani Water In December 2019, council adopted a new Water Recycling Facility (MWRF). Contractor, UGL Pty Ltd, installed Semi Precast Concrete Panels that Restriction Policy which included permanent water would form the treatment tanks. conservation measures and new level 1, 2 and 3 water restrictions. The permanent measures were introduced The Mirani site will be a test case for the use of the panels in Australia. The panels, which were 5.4m high, 2.5m to ensure the region’s consumption does not wide and 375mm thick, were fabricated off-site in controlled environments. This allows for a faster and safer outweigh supply. construction time compared to standard in-situ construction techniques. The MWRF’s capacity will be upgraded from 3500 Equivalent People (EP) to 7000 EP, with the possibility to extend to 10,000 EP when required. Residents can only water outdoors before 10am and after 4pm on their allocated watering days; even numbered The Mackay region is leading the way, and with the successful delivery of properties can water on Tuesday, Thursday and Saturday this“ project it is intended that this technology will be taken up by the water and odd and unnumbered properties on Wednesday, Friday industry across the country for future projects. and Sunday. No watering is allowed on Mondays. Council also Cr Martin Bella ” amended its Level 1, 2 and 3 water restrictions, which will be - implemented when needed.

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QUEENSLAND WATER WATER INDUSTRY AWARDS 2019 IXOM BEST OF THE BEST OPERATORS QUEENSLAND WATER TASTE TEST ASSOCIATION 2019 BEST TASTING TAP WATER Proving our 2018 win in the Ixom Best of the Best Queensland Water Taste Test wasn’t just IN AUSTRALIA good luck, water from council’s Marian Water Treatment Plant took out the award Water from our Marian Water Treatment on September 11. Plant went on to take out the Australian title at the 2019 Ixom Best Tasting Tap Water Delegates at the Queensland Water Directorate Competition held in Dunkeld, Victoria, on (qldwater) Annual Forum at Logan put their senses October 20. to the test judging entries from around Queensland by colour, odour and taste. The win meant council The win saw our water packaged up and sent to would have two shots at the national title being the USA for the 30th annual Berkeley Springs held in Dunkeld, Victoria, in October 2019. International Water Tasting Competition.

BERKELEY SPRINGS INTERNATIONAL TAP WATER TASTING COMPETITION 2020 BEST MUNICIPAL WATER

Just one vote was all that separated Mackay and the gold medal winner of the best tasting tap water in the world title. Engineering and Commercial Infrastructure director Jason Devitt and Water Treatment manager Stuart Boyd travelled to the United States to represent Mackay at the Berkeley Springs International Water Tasting competition held on February 20-23.

The Marian Water Treatment Plant water was entered in the Municipal Water category up against several short-listed entries from USA, Canada and one from Austria.

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IPWEA NATIONAL EXCELLENCE AWARDS - ASSET MANAGEMENT MT PLEASANT RESERVOIR REFURBISHMENT PROJECT

Council was shortlisted as a finalist in the 2019 IPWEA Excellence in Asset Management award for its $2.4 million refurbishment of its Mt Pleasant No. 1 Reservoir. PRESENTATIONS The reservoir was fitted with the latest in external post-tensioning The following table lists the presentations that were given by our team during the year. technology, maximising use of the existing structure and extending its life at minimal cost.

Conference/event Name of paper/presentation Staff member

Jason Cocker and ‘Is there a light at the End of the Tunnel’ Jacquiline Stewart Australian Water ‘WSAA Operational Benchmarking – The Claytons Nicole Davis and AUSTRALIAN WATER Association North Competition – It’s not about looking over the Sen Vigneswaren Queensland Regional fence; it’s more about looking in the mirror’ (TCC) ASSOCIATION (AWA) QLD AWARDS Conference, Townsville, August 14–15, 2019 ‘Relining the Void’ – Poster Pitch Pamela Olsen PROGRAM INNOVATION AWARD ‘Under Pressure – A case study into the Sarina Sonja Hollenbeck (SERVICING UNDER 250,000 END USERS) Sewer Network’ – Poster Pitch

REGIONAL COLLABORATION – THE NECESSITIES AND BENEFITS Water NZ Regulation Workshop, Hamilton, ‘Transition to a Regulated Water Industry – Nicole Davis Council’s collaboration across multiple projects saw us shortlisted New Zealand, An Australian Perspective’ September 17, 2019 as a finalist in the AWA Queensland Awards in the category of Program Innovation (servicing under 250,000 end users). ‘It’s not about looking over the fence; Nicole Davis Australian Water it’s more about looking in the mirror’ In order to overcome the tyranny of distance and smaller staff Association Ozwater, ‘Collaboration is the Key’ Kellie Lister numbers in regional centres, Mackay and Whitsunday regional councils online Tues and Thurs, have worked collaboratively on a number of projects to provide support, June 2–25, 2020 ‘Saving Our Network – Water Mains Prioritisation Avneet Sethi both technical and with supplies. The benefits to the projects, the and Renewal Program’ – Poster Presentation teams and the communities have been significant. QLD Water - Water Skills ‘An overview of council’s journey and learning of Forum Annual Forum, Kellie Lister the regional Water Industry Worker (WIW)’ Brisbane, March 5, 2020

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WATER INDUSTRY PARTNERSHIPS WORKER PILOT PROGRAM

Mackay Regional Council and fellow councils Burdekin, Cairns, Townsville and Whitsundays took part in the Water Industry Worker Pilot training program THE WHITSUNDAY, CTM WATER ALLIANCE during the 2019-2020 financial year. ISAAC AND MACKAY (WIM) The water businesses of Cairns, Townsville and Mackay The long-term goal of the program is to WATER ALLIANCE councils formed a strategic alliance in 2009 (CTM Water co-share a skilled workforce between Alliance). Although the CTM Water Alliance did not hold councils to help reduce operational costs, improve career opportunities and ultimately The Whitsunday, Isaac and Mackay (WIM) Water Alliance any official meetings during the 2019-2020 year, the protect the public health of our water supply continued their strong collaboration and teamwork during Alliance members continued to facilitate the sharing networks. A new group is set to start in the year. Two significant long-term projects were delivered: of information and ideas, lessons learned and August 2020 and an additional group of the transition of major sewerage treatment plants in-house documentation across the three water utilities. councils are forming a pilot program in and the appointment of a joint superintendent for Bowen A key initiative of the CTM Water Alliance in 2019-2020 was the Wide Bay Burnett Region. The WIW and Mirani Sewerage Treatment Plants. the Cairns, Townsville, Mackay Water Alliance Design and pilot program was funded by the QLD Water The success of these projects was acknowledged by both Construction Code (CTM Code). This Code is an Addenda to Regional Partnership Alliance (QWRAP) Mackay and Whitsunday regional councils in awards and the Supply and Sewerage Design and Construction and the five participating councils. media postings and was highlighted in a technical paper Code (SEQ, WS&S, D&C Code). The CTM code presents a presentation at the NQWater AWA regional conference. comprehensive and united set of technical standards for water supply and sewerage infrastructure specifically designed for use across North Queensland. CHOOSE TAP QUEENSLAND WATER COALITION REGIONAL ALLIANCE THE WATER AND WASTE Council continued to be a member of PROGRAM the national Choose Tap coalition in ADVISORY BOARD 2019-2020 raising awareness about the health, environmental and financial Council became a member of the Queensland Water The Water and Waste Advisory Board, consisting benefits of drinking tap water. Regional Alliance Program to build urban water and of external industry specialists, met in Mackay in sewerage (W&S) services in Queensland’s regional November 2019, providing valuable input into council’s communities. Five regions with over 200 communities have business cases, the progress of capital projects, safety joined the alliance and are working on common projects. results and departmental initiatives.

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MACKAY WASTE SERVICES REPORT

fast facts IN 2019-2020 COUNCIL:

Responded to 7482 client service requests, Delivered 105 waste education lessons to Destroyed 27,331 tonnes of Co2-e from 1003 more than the previous financial year 2250 members of the community. This figure Hogan’s Pocket Landfill via gas flaring was down 37 per cent from the previous year Serviced 51,256 waste and 51,257 recycling due to COVID-19 restrictions Recovered 3510 tonnes of material through bins, and replaced 2698 waste bins and 609 the Resource Recovery Facility. recycling bins Processed 6505 tonnes of green waste, 207 tonnes more than the previous financial year Provided free composting and worm farm Collected 7372 tonnes of kerbside recycling, workshops to 31 members of the community 814 tonnes less than the previous year due Disposed of 83,854 tonnes of waste at (each workshop was capped at 20 to the State Government’s Container Refund Hogan’s Pocket landfill, 1181 tonnes less participants) This figure was slightly down Scheme than the previous year due to COVID-19 from the previous year due to the cancellation impacts on the community, commercial and of a workshop due to COVID-19 restrictions Received 8044 additional tonnes of industrial waste disposal recyclables from commercial and other Collected 33,029 tonnes of household waste regional council collections, 96 tonnes more Organised 11 sites for the Great Northern than the previous financial year Clean Up and collected 2.74 tonnes of rubbish

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OUR VISION

Mackay Waste Services will be an innovative waste service provider which is recognised for its commercial performance, provides regional leadership, has the respect of its clients and industry regulators, and prides itself on its sustainability.

OUR MISSION

Mackay Waste Services is committed to delivering sustainable waste services to the Mackay region in an efficient and commercially responsible manner.

OVERVIEW

We had 13 staff and an annual operating expense budget of $32.49 million and a capital budget of $122,000. Our operations were carried out according to the Annual Performance Plan that defines council’s expectations in terms of performance, reporting, level of service and policy compliance.

Mackay Waste Services is a type-two commercialised business unit of Mackay Regional Council and is responsible for the following waste management services:

• Weekly waste and fortnightly recyclable bin collection services • Processing of recyclables • Transfer station management and operations • Landfill and haulage management and operations • Green waste processing • Resource recovery operations • Legacy waste management • Landfill gas management • Strategic planning.

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ASSETS

Asset Asset type Qty category Active 1 Landfill Inactive (legacy) 18 Waste Management Centre 1 Disposal Transfer Stations 10 Facilities Green Waste Only Facility 2

Recyclate Material Recovery Facility 1 Receivables Resource Recovery Facility 1 WHERE OUR MONEY CAME FROM 45% Refuse service charge WASTE 29% Waste facility management fee ASSET VALUE SERVICES 22% Fees and charges Our revenue for the 12 months ending REVENUE June 30, 2020, totalled $28.2 million, 2% Interest received 2019-2020 2% Other income Total Written down with 96 per cent generated from rates Asset replacement value as of and fees and charges. value June 30, 2020 Waste $94,184,657 $44,557,756

The written down value is the difference between the replacement value and the current accumulated depreciation. WHERE OUR 53% Material and services MONEY WENT 15% Dividend and notional tax WASTE 10% Capital expenses SERVICES Our expenditure for the 12 months 7% Depreciation and amortisation EXPENSES 6% Competitive neutrality costs ending June 30, 2020, totalled $29.2 2019-2020 million. The main expenses were 5% Employee costs material and services and dividend 4% Finance costs and notional tax.

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CAPITAL EXPENDITURE INVESTING IN COMMUNITY PAST THREE YEARS INFRASTRUCTURE SERVICE OBLIGATIONS

$3,500,000 In 2019-2020 council spent $79,155 on Council provided waste disposal support to maintaining waste infrastructure. This included not-for-profit community groups during the environmental monitoring and stormwater year totalling $47,637. management at Hogan’s Pocket Landfill. $2,500,000 DUMP VOUCHERS WASTE LEVIES In a concerted effort to keep our region $1,500,000 Waste Facilities Operations Charge - $156.40. clean and tidy, we continued to provide three This is applied to all assessments and partially dump vouchers per rates notice to residential funds council’s waste program. The charges and properties in 2019-2020. gate fees fund residual program costs. The vouchers were valid for the disposal of Refuse Service Charge - $273.90. self-hauled domestic and green waste under $0 This funds bin service and contributes towards one tonne. Voucher usage exceeded budget 2017-2018 2018-2019 2019-2020 bin collection, processing and disposal costs. expectations totalling $648,304.

Waste $3,122,982 $508,635 $79,155

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ENVIRONMENTAL RECYCLABLES CLIENT SERVICE STANDARDS MONITORING AND We processed 15,795 tonnes of recyclables Our client service standards are a result of legislative and/or MANAGEMENT at our Materials Recovery Facility (MRF), regulatory requirements and key performance indicators as set which was six per cent more than the by council. We performed regular environmental previous financial year. monitoring at both our operational We received an increase in paper and cardboard and closed landfill sites. Service Standard Indicator and mixed plastics. However, our aluminium The following activities occurred in collection continued to decrease, which was Waste collection services Once a week 2019-2020: likely due to the Container Refund Scheme. Our contamination rate remained at 11 per cent. Recyclables collection services Once a fortnight • Groundwater monitoring was Bins not collected on Less than 0.1 per cent undertaken quarterly at active, scheduled service day inactive and former landfill sites in Recyclables 2018-2019 2019-2020 Provision of new bins for a accordance with Environmental Three business days new standard service request Authority conditions Glass 2623 2536.8 Repair or replacement of bin The next collection day • Surface water was also monitored Paper and upon a client request 9227 10,322.9 at Hogan’s Pocket Landfill cardboard Perform waste minimisation education sessions at the • Five controlled releases of surface H.D.P.E. 158 150.4 57 sessions per annum MRF and out in schools and waters occurred at Hogan’s Pocket P.E.T. 200 162.6 the community each year landfill during February and March 2020, with all discharges complying Aluminium 179 108 Organise a minimum of 10 Mackay Regional Council with the site’s Environmental 11 sites Steel/Tin 371 291.9 registered sites for the Great Authority discharge conditions Northern Clean Up Mixed plastics 401 483 99 per cent compliance, a • Landfill gas monitoring was Waste disposal facilities Landfill 1685 1739.6 transfer station was closed undertaken during the reporting open on published day and for one day, due to a staff period at Hogan’s Pocket, operating times Total 14,844 15,795.2 member being unwell. Bayersville, Kolijo and Seaforth sites.

Full compliance in all areas General compliance with some exceptions Significant non-compliance against standards

99 MACKAY REGIONAL COUNCIL PAGE 182 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

HIGHLIGHTS

GARBAGE TRUCKS TRANSFORMED INTO TOURISM BILLBOARDS

Council’s waste truck fleet of 11 general waste trucks and four recycling trucks were transformed into moving tourism billboards in June 2020 and the advertising will remain in place for the next four years.

They featured the slogan “Discover Mackay”, with images of Mackay’s beautiful natural environments and family-friendly facilities on offer. There was also a reminder to recycle right on the recycling trucks. Our waste trucks provide us with“ great advertising exposure Theyre on the road every day and. the large’ scale images encourage, you to explore- our great region .” - mayor greg williamson

100 MACKAY REGIONAL COUNCIL PAGE 183 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

SNAP AND CHECK CRUSHED GLASS USED IN YOUR RECYCLABLES ROAD REHABILITATION PROJECT Council developed a Recycle Right – Snap and Check webpage to help improve our recycling. About 320 tonnes of crushed glass from council’s Our contamination rate, in our yellow-lidded bins, Materials Recovery Facility was mixed with gravel sits at about 11 per cent with the main to regrade and top up the road from the Peak contaminants being non-recyclable plastics, Downs Highway to the Hogan’s Pocket Landfill site. appliances, food and clothing. Residents can upload a photo of the item they are unsure This is the first-time council has used crushed glass in about and council’s waste officers reply with a road rehabilitation project. If successful, council will the right disposal advice. The webpage can consider using it in other road maintenance projects. be found at connectingmackay.com.au The video is here - www.mackay.qld.gov.au/crushedglass

CORRECT DISPOSAL OF TURNING OUR WASTE WASTE FOR SAFETY INTO AGRICULTURAL COMPOST Council continued to educate the community on the correct disposal of waste after a series of incidents The biosolids generated from our wastewater caused damage to garbage trucks. treatment plants and our green waste are being A car battery placed in a kerbside wheelie bin ignited processed together and turned into nutrient-rich a truck within seconds. When damaged by the truck’s compost for local farmers to use on their crops. machinery, the batteries can easily arc, causing sparks AJK Contracting Pty Ltd were awarded council’s new that can ignite flammable material such as paper. Biosolids and Green Waste contract in September. It s important that residents make Before this contract, green waste and biosolids were “themselves’ aware of what can and can t processed separately and biosolids weren’t being be disposed of in their bins ’ reused in our local area. .” - Cr Laurence Bonaventura

101 MACKAY REGIONAL COUNCIL PAGE 184 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

AWARDS PARTNERSHIPS AUSTRALIAN AGSAFE STEWARDSHIP AWARD COUNCIL COLLECTION FACILITY OF THE YEAR

Council’s Waste Services team won the 2019 Australian Agsafe LAWMAC ADVISORY BOARD Stewardship Award for outstanding drumMUSTER collection. Council runs the drumMUSTER program at a number of its transfer stations Mackay Regional Council continued The Water and Waste Advisory and provides a recycling point for local farmers to dispose of their used to be a member of the Local Authority Board, consisting of external chemical containers in a clean and environmentally-friendly manner. Waste Management Advisory industry specialists, met in Mackay in Committee (LAWMAC). November 2019 providing valuable input into council’s business cases, During the 2019-2020 year, they discussed the progress of capital projects, major issues that influenced the safety results and departmental management of waste in Queensland, initiatives. including the adoption of the Queensland Government’s Waste and Resource PRESENTATIONS Recovery Strategy and the national ban on exports of recycled product. DRUMMUSTER The following table lists the presentations that were given by our team Council’s Waste Services manager Jason during the year. Grandcourt was acting in the honorary INITIATIVE position of LAWMAC’s Technical Officer. Council continued to provide Conference Name of paper Staff member DrumMUSTER collection sites, so residents could recycle their empty Local Authority Waste Jason Grandcourt PAINTBACK SCHEME farm chemical containers during Nominated Technical Management Advisory (Mackay Regional Officer for LAWMAC the year. Committee (LAWMAC) Council) Council continued to house a The following sites had collection Paintback Collection point at the points; Bloomsbury, Gargett, Kolijo Paget Waste Management Centre, and the Seaforth transfer stations as so residents and tradies could recycle well as the Paget and Sarina Waste their unwanted paint. This scheme Management Centres. diverted paint from landfill.

102 MACKAY REGIONAL COUNCIL PAGE 185 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1 COMMUNITY FINANCIAL REPORT

VISION DIRECTION INFORM OUR

Corporate Plan 2016-2021 Operational plans, annual budgets, COMMUNITY fortnightly council meetings and strategic advisory committee • Annual Report • Independent Annual Audit • Audit Committee STRATEGY • Public access to audit reports and council minutes • 10-year Long Term Financial Forecast MONITORING • Asset Management Plan Budget and operational plan reviews, • Local Government Infrastructure Plan monthly strategic financial reports and departmental performance reports Amounts disclosed are rounded to the nearest thousand ($000) unless otherwise stated.

103 MACKAY REGIONAL COUNCIL PAGE 186 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

HOW WE REPORT

A Community Financial Report contains a summary and analysis of a Local Government’s financial performance and position for the financial year.

This report makes it easier for readers to understand Mackay Regional Council’s financial management and performance by focusing on the four key financial statements.

Statement of Comprehensive Income: How did we perform in relation to our trading result over the last 12 months?

Statement of Financial Position: What do we own and owe at year end?

Statement of Cashflows: Where has our cash been received and used during the past 12 months and how much remains at year end?

Statement of Changes in Equity: What is the wealth of the community at year end?

104 MACKAY REGIONAL COUNCIL PAGE 187 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

STATEMENT OF COMPREHENSIVE INCOME

This statement presents Mackay Regional recurrent income respectively. This reduction is Council’s consolidated revenues (where the mainly associated with the implementation of OPERATING RESULT money comes from) and expenses (where the new accounting standards and the restriction or money is spent). suspension of council operations following the $2M declaration of the novel coronavirus (COVID-19) $1M This result does not necessarily represent surplus outbreak as a global pandemic. $1.45M 2019 2020 2021 2022 funds available for general use as certain items $0 of revenue have restrictions on their use. Some Council experienced a net decrease of $5.1M in 2018 -$0.52M revenue is non-monetary (for example, contributed operating expenses for the reporting period in -$1M infrastructure assets, such as roads, sewerage comparison to the prior year. This is primarily -$1.83M -$2M -$2.46M mains and water mains, constructed by developers attributable to a decrease in materials and services on council’s behalf, in new land subdivisions), of $14.7M, offset by an increase of $6.7M in -$3M while other revenue is constrained for use on depreciation and amortisation, which includes an specific future activities (for example, developer adjustment made as at July 1, 2019, to recognise -$4M contributions or grants used to maintain and/or assets commissioned or disposed before this date. -$5.03M -$5M expand the region’s infrastructure). Further details are reported in note 13 to the 2020 Annual Financial Statements. -$6M Actuals Forecast The operational result of council’s operations (total operating revenue less total operating Council is currently forecasting a $5M deficit in expenses) shows if an operational surplus or deficit the 2020-21 financial year due to a number of was reported during the year. This is graphed stimulus measures introduced to ease the burden below and excludes capital items. associated with COVID-19 within the community and expects to return to a surplus position in the A reduction of $7M in total operating revenue 2023-24 financial year. The local government during the financial year is noted; in particular maintains a financially sustainable long-term a decrease of $3.7M and $2.7M for grants, outlook and remains focused on continuing to subsidies, contributions and donations and other provide a wide range of services to the community.

105 MACKAY REGIONAL COUNCIL PAGE 188 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

TOTAL REVENUE – EXPENSES – OPERATING REVENUE WHERE OUR MONEY WHERE OUR $300M COMES FROM MONEY GOES $200M Total revenue of $327M was recognised Mackay Regional Council incurs during the 12 months ending June 30, 2020. both operational and capital $100M expenditure in providing services $266.9M $275.1M $268.1M $269.7M $276.2M Operational revenue represents 82 per cent of $0 to the community. 2018 2019 2020 2021 2022 this amount, with the remainder being capital revenue received through grants, subsidies, Capital spending is added to the Actuals Forecast contributions and donations and other capital carrying value of assets as it maintains Mackay Regional Council’s operating revenue at June 30, 2020, is $7M lower income. Capital revenue relates to the capital and expands council’s asset base. in comparison to the prior year. Council actively seeks revenue from other funding of infrastructure mainly through The graph shows the components of OPERATING RESULT sources and attempts to maximise investment earnings to assist in funding the contributions or donated assets. Mackay operating expenditure only. many services council provides. Regional Council’s operational revenue is generated from the below sources: OPERATING EXPENSES

$300M

OPERATING $200M EXPENSES OPERATING $100M

REVENUE $265.4M $275.7M $270.6M $274.7M $278M $0 2018 2019 2020 2021 2022 Actuals Forecast

The level of Mackay Regional Council’s expenditure is monitored constantly 34% Materials and services throughout the year. Detailed budgets are prepared at the beginning of each 31% Employee benefits financial year and performance is measured against these budgets through 82% Rates and charges 31% Depreciation and amortisation regular budget reviews, ensuring funds are utilised as efficiently as possible. 6% Fees and charges 4% Finance costs 5% Grants, subsidies, contributions and donations Council recognised operating costs of $270.6M during the financial year and 3% Sales contracts and recoverable works expended a further $102M on capital projects. Major capital expenditure 2% Interest received recognised in the period included: Water infrastructure $6.4M | 1.5% Other recurrent income Waste water infrastructure $18.2M | Roads, bridges and drainage $31.7M 0.5% Rental income | Parks and environment $12.2M

106 MACKAY REGIONAL COUNCIL PAGE 189 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

STATEMENT OF FINANCIAL POSITION

This statement measures what Mackay Regional Council owns and owes to relevant stakeholders ASSETS: at the end of financial year. WHAT DO WE OWN? The result of these two components determines the net wealth of council, which is also the net wealth of The bulk of council’s assets are in the form the community. of infrastructure, such as roads, drainage, water and sewerage assets. These asset Our community’s net wealth at the end of the types collectively make up 78 per cent of financial year was near to $3.2B. council’s total asset base.

Significant parts of Mackay Regional Council’s 2019-2020 Statement of Financial Position expenditure in the long-term financial forecast ($000s) are focused on the construction, upgrade and renewal of these assets. The table illustrates Assets (what we own) $3,493,552 council’s assets as at June 30, 2020.

Liabilities (what we owe) $261,482 Cash and cash equivalents and investments Equity (community wealth) $3,232,070 (fixed term deposits) represent five per cent of council’s $3.5B total assets as at June 30, 2020. Investments are separately classified from cash and cash equivalents and represent term deposits with fixed interest rates and are held for periods greater than three months.

107 MACKAY REGIONAL COUNCIL PAGE 190 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

Total property, plant and equipment asset values LIABILITIES: Asset value Written own value Asset class WHAT DO WE OWE? ($000s) ($000s) Land $153,240 $153,240 Liabilities are the amounts council owes to suppliers, employees and lenders both now and in the future. The Site improvements $195,036 $118,010 bulk of Mackay Regional Council’s liabilities are in the Buildings $246,582 $144,643 form of loans and provisions, which collectively represent Roads, bridge and drainage network $2,596,413 $1,648,157 82 per cent of our total liabilities. Water $815,023 $487,823 Borrowing to undertake the construction or purchase of long-term assets is an effective way of spreading the cost of Sewerage $847,344 $580,214 community infrastructure over the life of the assets in such a Plant and equipment $70,637 $41,108 way that those deriving a benefit from the investment pay for Works in progress $89,774 $89,774 it as it is being used. Provisions include retainment of funds to rehabilitate waste and quarry sites administered by council as Total $5,014,048 $3,262,968 well as expenses relating to employee entitlements (for example, long service leave).

Council’s long-term financial forecast reflects a concerted effort TOTAL ASSETS to reduce debt and borrowing over the life of the plan. To this end, council has not borrowed any funds for the past five financial years concentrating on the repayment of existing debt. $4B Mackay Regional Council’s outstanding debt at financial year $3.7B $3.5B $3.7B $3.7B $3B $3.5B end was $133M. The graph below shows council’s debt balance.

$2B

$1B BORROWINGS

$0 $2M 2018 2019 2020 2021 2022 $1.5M Actuals Forecast $1M ** As outlined in note 13 to the 2020 Annual Financial Statements, a net adjustment of $148M was made $0.5M as at July 1, 2019, to recognise non-current assets, with commission or disposal dates prior to this date. $160.5M $147M $132.8M $117.9M $102M $0 2018 2019 2020 2021 2022 Actuals Forecast

108 MACKAY REGIONAL COUNCIL PAGE 191 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

MOVING STATEMENT STATEMENT FORWARD

Mackay Regional Council’s OF CHANGES OF CASH financial results are reflective of a strong economic base and a sound IN EQUITY FLOWS capacity to service its obligations. Our long-term financial forecast provides a plan for the challenges and demands council faces now and into This statement measures the change in our net wealth – This statement identifies how council received and spent its the future. Consideration has been what council owns, less what it owes. Community equity money during the year. The result details what cash is available given to the impacts of COVID-19 and consists of the asset revaluation surplus and the retained at year end. While council’s cash balance is $49M at the end allows for the implementation of a surplus, which decreased by a net movement of $214M of the year, it is important to note that an additional $130M range of stimulus measures in during the year following the comprehensive revaluation is held in short-term cash investments (term deposits) that are 2020-2021, including waiving a raft of some of council’s infrastructure assets. Equity is separately classified at June 30, 2020. Council pools and invests of fees and charges and providing a forecast to remain relatively constant into the future. funds throughout the year, in low risk short-term investments in three-month extension on the normal accordance with our investment policy with the aim to optimise due date for the first half-yearly rates the best rate of return. Looking forward, council’s short and and charges issued. EQUITY long-term cash flows indicate that sufficient cash is available to meet recurring activities and capital expenditure. Mackay Regional Council strives to deliver financial sustainability through $4B the implementation of several $3B initiatives, including the continual CASH AND SHORT TERM INVESTMENTS review of operations to improve $2B efficiencies, a focus on further $200M reductions in borrowings and to $1B maintain effective use of cash $3.2B $3.4B $3.2B $3.5B $3.5B $145M $105M $130M $0 $150M reserves. The effective management 2018 2019 2020 2021 2022 $100M of capital projects to optimise the Actuals Forecast costs of operating and maintaining $50M the asset over its useful life and the ** As outlined in note 13 to the 2020 Annual Financial Statements, $39.8M $81M $48.8M $126M $106M improvement of asset management a net adjustment of $148M was made as at July 1, 2019, to $0 2018 2019 2020 2021 2022 practices remains a priority of the recognise non-current assets, with commission or disposal dates prior to this date Actuals Actual short term investment Forecast local government.

109 MACKAY REGIONAL COUNCIL PAGE 192 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

OVERALL TRENDS ASSET SUSTAINABILITY RATIO

Financial ratios are calculated using inputs from financial This ratio approximates the extent to which the infrastructure assets managed by council statements to gain meaningful information about an organisation’s are being replaced as they reach the end of their useful lives. The asset sustainability ratio is financial performance. The following ratios are measures of calculated by comparing the planned capital expenditure on renewal assets, to the depreciation financial sustainability and have been prepared in accordance expense calculated in keeping with accounting principles. While projected renewal expenditure is with the requirements of the Local Government Regulation 2012 lower than the calculated depreciation, Mackay Regional Council continues to invest adequately and the Financial Management (Sustainability) Guideline 2013. in asset renewals to ensure continued services to the community over the long-term.

Council’s current year financial sustainability statement, the related Due to significant investments in new assets in the past few years, council can boast a relatively new Auditor-General’s report and council’s long-term financial sustainability infrastructure asset base, which reduces the immediate need for renewal of those assets. The renewals statement are located at the end of Mackay Regional Council’s Annual expenditure is calculated based on sound asset management principles and is designed to optimise Financial Statements published within this report. the costs of operating and maintaining the asset over its useful life. Continuing refinement of Mackay Regional Council’s asset management plans will improve the ability to make informed decisions regarding asset management into the future. OPERATING SURPLUS RATIO

100% This is an indicator of the extent to which operating revenue covers operating expenses or are available for capital funding purposes. 75% 63.9% 97% 77% 50% Council’s current year operating surplus ratio is slightly below target NET FINANCIALS 59% 58.2% range at period end, in line with a reported small deficit. This trend is LIABILITIES 25% forecast to continue, with a $5.03M deficit estimated for 2020-2021 $0 before beginning to recover and return to the target range in 2022-2023. RATIO 2018 2019 2020 2021 2022 This indicates that council is in a sound financial position and reinforces Target range: >90% Actuals Forecast the continuing ability to fund proposed capital expenditure and debt This ratio is an indicator of service repayments. the extent to which the net financial liabilities of council 0.5% 0.5% can be serviced by its operating 2019 revenues. The net financial 0% liabilities ratio is within the 2018 -0.2% 2020 2021 2022 target range. 30% 23.4% -0.5% -0.7% 20% 15.8% 24.1% This indicates the capacity to fund -1% -0.9% 17.7% liabilities and a capacity to increase 10% -1.5% loan borrowings if required. Council 11.4% Target range: 0-10% has made a concentrated effort to $0 -1.9% 2018 2019 2020 2021 2022 -2% Actuals Forecast reduce debt and future borrowings in the short term. Target range: <60% Actuals Forecast

110 MACKAY REGIONAL COUNCIL PAGE 193 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1 LEGISLATIVE REQUIREMENTS

DEBT POLICY (ADOPTED 2020-2021FY) Year and purpose of borrowing Amount

Loans are used to fund major capital and infrastructure works so 2019-2020 Nil that repayments are spread over a number of years, as they have 2020-2021 Nil extended useful lives. The default repayment term of new loans is 20 years. However, this is set out on a case by case basis to ensure best 2021-2022 Nil use of council’s surplus funds. Our current Debt Policy details new borrowings, the purpose of the borrowings and repayment terms. 2022-2023 – new and upgrade infrastructure assets $18M

2023-2024 – new and upgrade infrastructure assets $29.8M PURPOSES OF BORROWINGS 2024-2025 – new and upgrade infrastructure assets $30M 2025-2026 – new and upgrade infrastructure assets $27M The types of projects that are funded by loan borrowings are those that will have a financial impact over a number of years. This method 2026-2027 – new and upgrade infrastructure assets $6.6M ensures that the region’s ratepayers are not burdened by unrealistic expenditure levels. The funding for these capital works, which creates 2027-2028 – new and upgrade infrastructure assets $25.5M an asset for council and/or the community, can then be repaid over 2028-2029 – new and upgrade infrastructure assets $28M the years relating to the life of the asset, where appropriate.

111 MACKAY REGIONAL COUNCIL PAGE 194 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

OVERSEAS TRAVEL RESOLVED EXPRESSIONS Name of Position of Destination Cost of the Purpose of the Overseas OF INTEREST Employee/ Councillor/ of Overseas Overseas Travel Councillor Employee Travel Travel Council resolved one EOI in the Stuart Manager Water Berkeley 2019-2020 financial year. Water tasting competition $1926 Boyd Treatment Springs, USA EOI – MRC 2021-001 – Mackay Waterfront Development Berkeley Water tasting competition $2949 Director Springs, USA Opportunities was resolved Engineering and on June 10, 2020, as per Jason Devitt Commercial Water Services Association section 228 (3) of the Local Infrastructure New Zealand of Australia (WSAA) Board $246 Government Regulation 2012. of Directors Meeting The EOI gauged interest in the Mayor Greg Matsuura, Attending 30th Anniversary Councillor $2757 Williamson Japan of Sister City Program development of six council-owned freehold sites and was considered Cr Fran Matsuura, Attending 30th Anniversary $Nil cost to Councillor to be in the public’s best interest Mann Japan of Sister City Program council as it was undertaken with Cr Karen Matsuura, Attending 30th Anniversary $Nil cost to minimal resource implications for Councillor May Japan of Sister City Program Council both council and the respondents.

Senior It was also considered to be Coordinator Matsuura, Attending 30th Anniversary Robert Ryan $2910 the most cost-effective way to Community Japan of Sister City Program identify the appropriate options Programs for development of the sites as Botanic Gardens Australian council had no fixed view on Kimberley Visitors Services New Zealand and New Zealand 2019 $3614 possible arrangements. Blythe Officer Congress

NZ Regulation Workshop Chief Operating to present paper on Officer Water $Nil cost to Nicole Davis New Zealand "Transition to a Regulated and Waste council Water Industry - Services An Australian Perspective"

Botanic Gardens Australian Donna Botanic Gardens New Zealand and New Zealand 2019 $3974 Jackson Coordinator Congress

Total $18,376.00

112 MACKAY REGIONAL COUNCIL PAGE 195 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

REVENUE POLICY SPECIAL RATES AND CHARGES REBATES AND CONCESSIONS The Revenue Policy is a Under the Local Government Regulation 2012, we are strategic document that sets out the required to provide details of action taken in relation to, Council has six different rebates and principles used in exercising council’s and expenditure on, a service facility or activity for which concessions for our rates. These are revenue powers. the local government made and levied a special rate or concessions for eligible pensioners, rating charge for the financial year and a summary of all rebates remission for non-profit community This policy is required to be prepared each and concessions allowed by the local government in organisations, Conservation Remission financial year and a copy can be found on relation to rates. council’s website at www.mackay.qld.gov. Policy, Rates Relief Policy, Concession for au/about_council/your_council/budget_ Concealed Leaks Policy and Exceptional 2020-21 > SPECIAL RATE (CITY CENTRE MANAGEMENT) Circumstances Policy. Full details of these rebates and concessions A special rate was levied on properties within the City Centre are available within the Revenue Policy from Precinct for “City Centre Management”. The revenue from these www.mackay.qld.gov.au. REVENUE rates was used as core funding for the promotion, revitalisation STATEMENT and enhancement initiatives of our City Centre. PROPERTY, PLANT The Revenue Statement in conjunction > SPECIAL CHARGE (RURAL FIRE SERVICES) with the budget resolutions and other AND EQUIPMENT revenue related policies set out the Where requested by a Rural Fire Brigade (or group thereof), we mechanisms by which council will levy a Special Charge to provide assistance with their operations. In accordance with the Local Government collect its revenue for the financial All funds levied (less an administration charge) are paid to the Regulation 2012, council has recognised year, in particular its rates and relevant Rural Fire Brigade or group. items of property, plant and equipment with charges and other fees, including any a total value of less than $5000, except for concessions that it may grant. land which has a recognition threshold of $1 A copy of the Revenue Statement can be > SPECIAL CHARGE (SLADE POINT SEAWALL) as an expense in the year of acquisition. found at: www.mackay.qld.gov.au/about_ A special charge was levied on rateable land within the defined All other items of property, plant and council/your_council/budget_2020-21 benefited area to contribute to the funding of the construction of equipment are capitalised and reported in the a seawall. The cost of carrying out the overall plan is estimated to relevant asset class. be spread across 10-year period, which commenced on July 1, 2012.

113 MACKAY REGIONAL COUNCIL PAGE 196 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

ADMINISTRATIVE ACTION COMPETITIVE NEUTRALITY COMPLAINTS COMPLAINTS Competitive neutrality is the policy that a public sector business, or agency, should not have a competitive advantage (or disadvantage) over the private sector solely Council is committed to providing a high level of service to its due to their government ownership. There were no investigation notices given in the customers and the community, and also acknowledges the right of financial year for competitive neutrality complaints and no responses to complaints. persons to provide feedback, both positive and negative, and/or to lodge a complaint about a council decision or action.

Council recognises that effective complaints management is integral to good customer service and therefore values all complaints. As well COUNCILLORS’ REMUNERATION POLICY as encouraging a proactive approach to complaints management, the administrative action complaints procedure is to ensure that the correct Our councillors’ remuneration is determined by the Local Government Remuneration legislation, policies and procedures have been followed to make a lawful Tribunal that sets remuneration levels for all councils across the state. Our council and reasonable decision. adheres to recommendations by the Local Government Remuneration Tribunal.

Council has a Complaint Management System (CMS) in place and it is recognised as an essential part of good quality and governance practices. The assessment of a complaint has three stages, including: COUNCILLORS’ REIMBURSEMENT POLICY Stage 1 – initial complaint; Stage 2 – internal review; Stage 3 – external review. The CMS is an important process used to measure and improve Our councillors’ reimbursement of expenses and provision of facilities policy (as our service to the community. Council has set a benchmark of 90 per required under the Local Government Regulation 2012) ensures accountability and cent for all complaints to be completed within their required timeframe. transparency in the reimbursement of expenses incurred by our councillors and A quarterly report is presented to the management team and annual ensures they are provided with reasonable facilities to assist them in carrying out report presented to the Audit Committee. their civic duties. This policy was endorsed by council July 22, 2020, and is as follows:

In the 2019-2020 financial year, there were 428 administrative action That council adopt the amended Mackay Regional Council Reimbursement of Expenses and complaints made to the local government and 412 administrative action Provision of Facilities for Councillors Policy No 002. complaints resolved by the local government under the complaints management process. There were 16 administrative action complaints A full copy of the policy is available for viewing on council’s website, with a not resolved by the local government under the complaints management summary of the policy on the next page. process. No complaints were unresolved from the previous financial year.

114 MACKAY REGIONAL COUNCIL PAGE 197 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1

COUNCILLORS’ REIMBURSEMENTS

Mackay Regional Council’s Reimbursement of Expenses and Provision of Facilities for Councillors Policy No 002 was adopted for the 2019-2020 term on February 13, 2019, and was readopted on April 22, 2020.

A further revision was readopted on July 22, 2020 (as Councillors – Reimbursement of Expenses and Provision of Facilities Policy No 002), however outside the 2019-2020 year. A copy of the latest policy adopted on July 22, 2020, is available on council’s website www.mackay.qld.gov.au/about_council/policies_and_fees/policies. Copies of the earlier versions are available on request from council. Below is a summary of the provisions applicable under the February 13, 2019, and April 22, 2020, versions applicable for the 2019-2020 year.

Heading Description

Conferences/seminars/workshops Acceptance of costs, including travel and accommodation, associated with attending council approved conferences, seminars or workshops. Allowance for up to $5000 per councillor, per term of council, for a councillor to undertake personal development courses or similar, including Discretionary professional development associated travel and accommodation expenses if applicable. Travel as required to represent council Acceptance of costs associated with travel on behalf of and representing council. Provision of a council supplied vehicle, including private use, for the Mayor. Access for councillors to council fleet vehicles, or reimbursement Vehicles of mileage for private vehicle use (at the ATO business use motor vehicle mileage rate – up to a max of $12,000/annum), for council business travel. Administrative tools and access to council Provision within council of office space, car parking, laptops/IT needs, printer/copier etc. office amenities Insurance cover Insurance coverage for public liability, professional development, workers compensation etc. Council memberships Ability for councillors, at their own expense, to access staff-offered benefits memberships such as Fitness Passport. Dedicated support via executive assistant allocation (one for Mayor and one accessible by councillors). Plus, provision of communication Support resources specialist services for Mayor. Legal assistance Acceptance of legal assistance costs as required in support of actions against councillors in undertaking their role. Telecommunication needs and mobile phones Mobile phone allowance of $135/month. Home line and internet allowance of $75/month. Uniforms and safety equipment Provision of safety equipment as required, and access to uniform in line with staff annual allowance. Attendance at community events etc Acceptance of attendance costs for official invites to attend community events. Hospitality Acceptance of hospitality costs in hosting dignitaries outside formal council events: Councillors - $500/annum. Mayor - $6000/annum.

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ADMINISTRATIVE SUPPORT

Council provides as support to Mayor and councillors necessary administrative support, through Executive Assistant staff, as well as a communication specialist to provide expert assistance in supporting the Mayor’s The below lists the policy headings and how collated against individual councillors in the official online social media communications. expenses summary table:

Heading Conferences/ travel Vehicle costs Other support SENIOR MANAGEMENT REMUNERATION Including registration, Conferences/ seminars/ accommodation, travel workshops and other costs. Under section 201 of the Local Government Act 2009, we Including registration, provide the total remuneration paid to senior executive Discretionary professional accommodation, travel employees, including the CEO and employees reporting development and other costs. directly to the CEO during the financial year.

Including registration, The total renumeration packages paid to senior management Travel accommodation, travel in 2019-2020 is $2,277,214. The annual package bands for and other costs. council’s senior management during 2019-2020 are: Vehicles All costs included Telecommunication needs/ All costs included mobile phones Income Range Number of Packages* Uniforms and safety equipment All costs included $400,000 - $499,999 1 Attendance at community All costs included events etc $300,000 - $399,999 0 Hospitality All costs included $200,000 - $299,999 6 $100,000 - $199,999 1 The below listed categories are not able to be specifically or individually costed, so are not Total remuneration $2,111,463.69 included in the summary table against individual councillors: * These figures include salary, allowances and super • Administrative tools and access to council office amenities (total remuneration) • Insurance cover • Council memberships • Support resources • Legal assistance

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EXPENSES COUNCILLORS’ ALLOWANCES AND SUPERANNUATION COMBINED Summary of councillor’s expenses and conference expenses for the period of July 1, 2019, to June 30, 2020. Combined amount of remuneration and superannuation paid to each of our councillors during 2019-2020. Conferences/ Vehicle Other Councillor Total travel costs support Mayor Gr eg Williamson $7606 $7179 $3737 $18,522 Councillor Allowances Superannuation Total Cr Karen May $16,189 - $2718 $18,907 Mayor Greg Williamson $179,481 $21,538 $201,019 Cr Martin Bella $112 $9880 $2630 $12,445 Cr Karen May $108,757 $13,051 $121,808 Cr Laurence Bonaventura $191 $5275 $2934 $8400 Cr Martin Bella $106,058 $12,727 $118,785 Cr Amanda Camm $5692 - $2400 $8092 Cr Laurence Bonaventura $106,058 $12,727 $118,785 Cr Kevin Casey $7250 $2970 $2257 $12,477 Cr Amanda Camm $100,243 $12,029 $112,272 Cr Justin Englert $6341 $1915 $2782 $11,038 Cr Kevin Casey $86,878 $10,426 $97,304 Cr Ross Gee $4838 $5332 $2257 $12,427 Cr Justin Englert $106,058 $12,727 $118,785 Cr Michelle Green - - $776 $776 Cr Ross Gee $86,878 $10,426 $97,304 Cr Belinda Hassan - - $777 $777 Cr Michelle Green $19,180 $2302 $21,482 Cr Alison Jones - - $544 $544 Cr Belinda Hassan $19,180 $2302 $21,482 Cr Fran Mann $8794 - $2718 $11,512 Cr Alison Jones $19,180 $2302 $21,482 Cr Ayril Paton $6193 $4625 $2257 $13,075 Cr Fran Mann $106,058 $12,727 $118,785 Cr Russell Seymour - - $615 $615 Cr Ayril Paton $86,878 $10,426 $97,304 Cr Pauline Townsend - - $544 $544 Cr Russell Seymour $19,180 $2302 $21,482 Cr Ross Walker $2353 $2124 $2257 $6734 Cr Pauline Townsend $19,180 $2302 $21,482 Total $65,559 $39,300 $32,203 $136,885 Cr Ross Walker $86,878 $10,426 $97,304 Total $1,256,125 $150,740 $1,406,865

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Councillor Allowances Superannuation Total MEETINGS MEETINGS Mayor Greg Williamson $179,481 $21,538 $201,019 Council meetings from July 1, 2019, to February 12, 2020. Council meetings from April 22, 2020, to June 30, 2020. Cr Karen May $108,757 $13,051 $121,808 Cr Martin Bella $106,058 $12,727 $118,785 Absent Absent Cr Laurence Bonaventura $106,058 $12,727 $118,785 Ordinary Special Leave of Ordinary Special Leave of Councillor on council Dates Dates Councillor on council meeting meeting absence meeting meeting absence Cr Amanda Camm $100,243 $12,029 $112,272 business business

Cr Kevin Casey $86,878 $10,426 $97,304 Mayor Greg Williamson 13 - --- - Mayor Greg Williamson 6 1 --

Cr Justin Englert $106,058 $12,727 $118,785 10/7, 24/7, Cr Karen May 6 1 -- Cr Amanda Camm 7 - - - 6 25/9, 9/10, Cr Ross Gee $86,878 $10,426 $97,304 27/11, 11/12 Cr Martin Bella 6 1 -- Cr Michelle Green $19,180 $2302 $21,482 Cr Martin Bella 11 - - - 2 14/8, 27/11 Cr Laurence Bonaventura 6 1 -- Cr Belinda Hassan $19,180 $2302 $21,482 Cr Laurence Bonaventura 12 - - - 1 28/8 Cr Justin Englert 6 1 -- Cr Alison Jones $19,180 $2302 $21,482 Cr Kevin Casey 10 - 1 14/8 2 13/11, 22/11 Cr Michelle Green 6 1 -- Cr Fran Mann $106,058 $12,727 $118,785 Cr Justin Englert 12 - - - 1 9/10 Cr Belinda Hassan 6 1 -- Cr Ayril Paton $86,878 $10,426 $97,304 Cr Ross Gee 12 - 1 23/10 - - Cr Alison Jones 6 1 -- Cr Russell Seymour $19,180 $2302 $21,482 Cr Fran Mann 11 - - - 2 25/9, 9/10 Cr Pauline Townsend $19,180 $2302 $21,482 Cr Karen May 10 - 1 10/7 2 24/7, 28/8 Cr Fran Mann 6 1 -- Cr Ross Walker $86,878 $10,426 $97,304 Cr Ayril Paton 13 - --- - Cr Russell Seymour 6 1 -- Total $1,256,125 $150,740 $1,406,865 Cr Ross Walker 11 - - - 2 28/8, 23/10 Cr Pauline Townsend 6 1 --

Total meetings Total meetings 13 - 3 18 6 1 -- for this period for this period

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COMMITTEES

External Local, State or Federal Government Committees The following is a list of councillor appointments to committees and groups, both internal and external to council from July 1, 2019, to June 30, 2020.

Council advisory, local and state government, external and internal working groups

Committee name Internal/external Councillor appointment

Audit Committee Statutory Mayor Greg Williamson, Cr Martin Bella, Cr Belinda Hassan, Cr Karen May Character and Heritage Advisory Committee Advisory Cr Fran Mann, Cr Karen May Coastal Council Adaption Taskforce External Cr Alison Jones Combined Museums Reference Group External Cr Fran Mann, Cr Karen May Community Grants Advisory Committee Internal Cr Laurence Bonaventura, Cr Alison Jones, Cr Russell Seymour, Cr Pauline Townsend Crimestoppers External Cr Justin Englert DBCT Engagement Group External Cr Karen May Diabetes and Obesity Project - Let's Shape Up! External Cr Belinda Hassan Economic Recovery Sub Group Statutory External Cr Martin Bella, Cr Michelle Green, Cr Justin Englert Environment Recovery Sub Group Statutory External Cr Laurence Bonaventura, Cr Alison Jones Greater Whitsunday Council of Mayors (Whitsunday ROC Ltd) Statutory External Mayor Greg Williamson Human-Social Recovery Sub Group Statutory External Cr Fran Mann, Cr Karen May Invest Mackay Event and Conference Attraction Program Advisory Committee Internal Cr Justin Englert, Cr Michelle Green, Cr Belinda Hassan, Cr Karen May, Cr Pauline Townsend Infrastructure Recovery Sub Group Statutory External Cr Martin Bella, Cr Belinda Hassan LGAQ Policy Executive Statutory External Mayor Andrew Willcox (no council Rep) Local Authorities Waste Management Advisory Committee External Cr Belinda Hassan, Proxy – Cr Michelle Green Local Buy Foundation External Cr Alison Jones, Proxy – Cr Belinda Hassan Mackay Community Foundation External Mayor Greg Williamson Mackay District Disaster Management Group Statutory External Mayor Greg Williamson Mackay Housing Company External Cr Fran Mann, Cr Karen May Mayor Greg Williamson (Chair) Cr Justin Englert, Cr Fran Mann, Cr Karen May, Mackay Local Disaster Management Group Statutory External Proxy – Cr Belinda Hassan, Cr Russell Seymour Mackay Regional Enterprise Internal Mayor Greg Williamson, Cr Martin Bella Mackay Show Trustees Statutory External Mayor Greg Williamson

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Committee name Internal/external Councillor appointment

Mackay Tourism External Cr Justin Englert Mayor's DV Taskforce External Cr Belinda Hassan, Cr Pauline Townsend Memorial Swimming Centre Community Reference Group External Cr Laurence Bonaventura, Cr Fran Mann, Cr Karen May Mountain Bike Alliance External Cr Justin Englert, Cr Michelle Green, Cr Pauline Townsend North Queensland Sports Foundation External Cr Laurence Bonaventura, Proxy – Cr Belinda Hassan Northern Alliance of Council External Cr Martin Bella NQBP Community External Cr Karen May – Hay Point, Cr Pauline Townsend – Mackay Mayor Greg Williamson, Cr Laurence Bonaventura, Cr Justin Englert, Cr Karen May, PDA Strategic Advisory Committee Proxy – Cr Fran Mann, Observers – Cr Belinda Hassan, Cr Pauline Townsend Pioneer Landcare Group External Cr Fran Mann Rates Payment Review Tribunal Internal Cr Martin Bella, Cr Alison Jones Reef Catchments External Cr Belinda Hassan Regional Arts Development Fund Advisory Committee Advisory External Cr Michelle Green, Cr Fran Mann, Cr Karen May Regional Development Australia Mackay-Isaac-Whitsunday Inc. (RDA) External Cr Karen May, Proxy – Cr Alison Jones Regional Social Development Centre (RSDC) External Cr Karen May, Proxy – Cr Belinda Hassan Roads Accident Action Group External Cr Laurence Bonaventura, Cr Seymour Rural Safety Working Group External Cr Laurence Bonaventura Sarina Field of Dreams Advisory Committee Internal Cr Fran Mann, Cr Karen May Sarina Landcare Group External Cr Karen May Sister Cities Mackay External Cr Alison Jones, Cr Fran Mann, Cr Karen May, Cr Pauline Townsend Sport and Recreation Advisory Committee Advisory Cr Michelle Green, Cr Belinda Hassan Sports Expo and Sign on Day Working Group Internal Cr Laurence Bonaventura, Cr Belinda Hassan, Cr Alison Jones, Cr Russell Seymour St Vincent De Paul Housing Committee External Cr Belinda Hassan Sustainability and Environment Advisory Committee Advisory External Cr Michelle Green, Cr Alison Jones, Cr Karen May Traffic and Regulated Parking Advisory Committee Advisory External Cr Laurence Bonaventura, Cr Fran Mann Transport and Drainage Advisory Board Advisory External Cr Martin Bella, Cr Laurence Bonaventura, Cr Belinda Hassan, Cr Fran Mann, Cr Karen May Visual Arts Advisory Committee Internal Cr Pauline Townsend Cr Martin Bella, Cr Laurence Bonaventura, Cr Michelle Green, Cr Belinda Hassan, Water and Waste Advisory Board Advisory External Cr Fran Mann, Cr Karen May Whitsunday Regional Roads Group External Cr Martin Bella, Cr Fran Mann

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REGISTERS

Council maintains a list of registers. • Register of employee conflict/material personal These include: interest • Register of infrastructure agreements Registers required as per LGA and LGR legislative • Register of infrastructure notices requirements • Register of installed on-site sewerage and greywater use facilities • Local laws register • Register of licensing • Roads map and register • Register of lobbyists • Register of cost-recovery fees • Register of regulatory fees • Asset register • Register of stock impoundment • Councillor conduct register • Register of testable backflow prevention devices • Delegations register EMPLOYEE PROFILE • Register of abandoned vehicle impoundment • Register of interests • Register of gifts and benefits • Register of pre-qualified suppliers Dienette du Plessis, Procurement • Register of lost/stolen or unaccounted for assets Operations Supervisor Records required as per LGA and LGR legislative requirements The Local Government Regulation 2012 (Act) sets out In her role as Procurement Operations standards of behaviour and processes for accepting Supervisor, Deinette liaises with internal • Record of unsuitable meeting conduct and assessing any complaints regarding the activities and external clients, ensuring Mackay • Record of taking of declaration of office of councillors. Regional Council procures goods and • Record of declaration of councillor material services in a fair and cost-effective way, personal interest The Act provides a framework for assessing while adhering to council’s policies and • Record of declaration of councillor conflict of complaints about the conduct and performance of government legislation. interest councillors. • Land record Growing up in a • Record of financial management risks and Under the Act, each complaint is required to culturally“ rich country like control managers be assessed to determine whether it is about - • Record of administrative action complaints inappropriate conduct, misconduct, corrupt conduct South Africa, I understand under the Crime and Corruption Act 2001 or another the importance of equal work Other registers matter. If the complaint is not frivolous, vexatious or opportunities, providing lacking in substance, it is referred to the appropriate professional service and • Register of animal impoundment individual or office for investigation. supporting local businesses. • Register of authorised persons ” • Register of cats and dogs Three councillor complaints were recorded for the • Register of cemetery period July 1, 2019, and June 30, 2020, one was

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received directly by council and two were received directly by the Office of the Independent Assessor Section of Local Govt Act Type of Order/Complaint Number (including one dated June 28, 2019, not advised to 150I(2) - Chairperson may deal with unsuitable Orders made about unsuitable meeting council until October 31, 2019, when assessment was Nil completed). meeting conduct conduct 150AH(1) - Disciplinary action against councillor Orders made for inappropriate conduct Nil This figure does not include complaints made in the previous reporting period for which outcomes from 150AR(1) - Disciplinary action against councillor Decisions, orders and recommendations made Nil external agencies were determined in the current 150P(2)(a) - Complaints about councillor Complaints referred to the assessor by council, 1* reporting period. conduct must be referred to assessor a councillor and the Chief Executive Officer In accordance with the requirements of section 186 (d) 150P(3) - Complaints about councillor conduct Complaints referred to the Crime and Nil and (f) of the Local Government Regulation 2012, must be referred to assessor Corruption Commission council advises that for the period July 1, 2019, to June 150R(2) - Local government official must Notices issued Nil 30, 2020, the statistics in the table were reported. notify assessor about particular conduct In accordance with section 186 (e) of the current 150S(2)(a) - Local government must notify Notices issued Nil Local Government Regulation 2012, council must assessor about misconduct report on the following during the financial year: 150W(1)(a), (b) & (e) - Decision about conduct Decisions made 3 (i) the name of each councillor for whom a decision, 150AC(3)(a) - Referral of suspected Occasions referred by assessor Nil order or recommendation mentioned in paragraph inappropriate conduct (d) was made; 150AF(4)(a) - Investigating suspected (ii) a description of the unsuitable meeting conduct, inappropriate conduct and information Number investigated Nil provided to assessor inappropriate conduct or misconduct engaged in by each of the councillors; and Occasions the local government asked Chapter 5A, part 3, division 5 - Referral of another entity to investigate the suspected Nil conduct to local government (iii) a summary of the decision, order or inappropriate conduct of a councillor recommendation made for each councillor. 150AJ(1) - Application to conduct tribunal Applications heard by the conduct tribunal Nil Council has no information to report for section 186 about alleged misconduct about the alleged misconduct of a councillor (e) of the Local Government Regulation 2012. The full register of councillor conduct complaint outcomes is * Note – only one was received directly by council with another two lodged directly with the Office of the Independent Assessor available on council’s website.

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FUNDING ACKNOWLEDGMENTS

Council received major funding through the year from the State and Federal governments. Below is a list of those major grants:

Income Total Funding Provider Program Name Description 2019-2020 Funding

Arts Queensland $96,000 $96,000 Regional Arts Development Fund 2019-2020 Community grants and council initiated projects Australian Garden History Society $4545 $9091 Australian Garden History Society Funding Upgrades to Greenmount Homestead Bendigo Bank $909 $909 Bendigo Bank Community Engagement Sarina Women's Awards dinner $1000 $1000 Benefiting My Community Program Sarina Women's Awards dinner BHP Billiton Mitsubishi Alliance $15,000 $15,000 Community project Artspace BMA Kidspace partnership Dalrymple Bay Coal Terminal $10,000 $10,000 Sponsorship Artspace Libris Awards Department of Child Safety, $43,954 $85,508 Community Services Funding Stream Sarina Youth Centre Youth and Women $43,949 $85,498 Community Services Funding Stream Valley Youth Centre $3191 $17,682 Community Services Funding Stream Sarina Neighbourhood Centre Emergency Relief 2016-2019 $6203 $22,158 Community Services Funding Stream Sarina Neighbourhood Centre Emergency Relief 2019-2021 $119,116 $525,250 Community Services Funding Stream Sarina Neighbourhood Centre Department of Communities, $158,033 $337,152 Community Recovery Cat C - CQ Bushfires Round 1 Community Development Officer - CQ Bushfires Disability Services and Seniors $90,000 $100,000 CQ Bushfires Cat C Flexible Funding Program Emergency Resilience Officer $3000 $3000 Thriving Queensland Community Grants Sarina food safety training $109,400 $120,340 NQ & FNQ Monsoon Tough Cat C Funding Mackay FSMS: Flood Intelligence Plan $135,000 $150,000 Community Recovery Cat C - CQ Bushfires Round 2 Mackay Emergency Management Approach for Vulnerable People Project Department of Employment, $240,000 $240,000 First Start Program Trainee Support Program Small Business and Training $175,000 $350,000 Regional Skills Investment Strategy Regional Skills Investment Strategy Officer $53,884 $134,710 Illegal Dumping Partnerships Program Illegal dumping Compliance Officer Department of Environment and $26,400 $33,000 Illegal Dumping Hotspots Program Illegal dumping signage, bollards, fencing and surveillance equipment Science $177,076 $177,076 Waste Levy Excess Excess of Waste Levy

Department of Housing and $850,000 $1,000,000 Sport and Recreation Services Camilleri Street District Park - Construction of skate park and recreation Public Works hub Department of Infrastructure, $1,956,590 $9,782,950 Roads to Recovery 2019-2024 Funding Various projects Regional Development and Cities $46,453 $1,350,000 Building Better Regions Fund Mackay region recreational fishing facilities upgrade

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Income Total Funding Provider Program Name Description 2019-2020 Funding

Department of Infrastructure, Transport, Cities and Regional $280,000 $700,000 Bridges Renewal Program Round 4 Caping Bridge Road Development $3,042,131 $6,020,982 Financial Assistance Grant 2019-2020 Financial Assistance Grant 2019-2020 $3,235,793 $6,014,021 Financial Assistance Grant 2020-2021 Financial Assistance Grant 2020-2021

Department of Local $84,159 $84,159 Community Action for a Multicultural Society Program CAMS funding Government, Racing and Local Government Grants and Subsidies Program $240,530 $801,768 Koumala water quality upgrade Multicultural Affairs 2019-21 $20,000 $20,000 Celebrating Multicultural Queensland 2018-2019 Global Grooves event 2019 $20,000 $40,000 Celebrating Multicultural Queensland 2019-2020 Global Grooves events for 2021 and 2022 (due to 2020 event cancellation) Department of State $13,052 $186,364 Maturing the Infrastructure Project Pipeline Program 2 Mackay Waterfront PDA infrastructure investigations Development, Manufacturing, Infrastructure and Planning $3,600,000 $3,600,000 Jobs and Regional Growth Fund Assistance Agreement Resource Centre of Excellence $986,271 $1,702,000 Black Spot Program 2019 Various projects $1,092,502 $1,092,502 Transport Infrastructure Development Scheme 2019 Milton Street / Boundary Road & Ball Bay Road $107,683 $107,683 Passenger Transport Accessible Infrastructure Program PTAIP funding $133,000 $133,000 Bus Stop Shelter Program Bus shelters $246,875 $987,500 Cycle Network Local Government Grants Program Ron Searle Drive shared path Department of Transport and $820,990 $1,641,980 Cycle Network Local Government Grants Program Pioneer River North Bank Stage 1 shared path Main Roads $706,599 $1,152,599 Passenger Transport Infrastructure Investment Program Installation of bus stops $64,767 $259,068 Passenger Transport Infrastructure Investment Program Mackay bus station $28,284 $282,837 Transport and Tourism Connections Gorge Road rehabilitation $168,250 $336,500 School Transport Infrastructure Program Bus shelter, Magee's Road, Bloomsbury 1,000,000 1,000,000 Marine Infrastructure Program Boat ramp, Seagull Street, Slade Point $124,325 $137,685 QWRAP Bid Pool Funding Water Industry Worker Learning and Development - WIM Alliance $1,808 $7,230 QWRAP Bid Pool Funding Determination of Life Asset - WIM Alliance Local Government Association $29,621 $94,779 QWRAP Bid Pool Funding Transition Management - WIM Alliance of Queensland $50,000 $50,000 QWRAP Bid Pool Funding Superintendent for Mirani MRF $19,351 $199,318 Coastal Hazard Adaptation Program Mackay Region CIFHAS Phase 1 to 4

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Income Total Funding Provider Program Name Description 2019-2020 Funding

National Queensland Sports $20,000 $20,000 NQSF Health and Wellbeing Project MOVE It Program 2019-2020 Foundation $20,000 $20,000 NQSF Health and Wellbeing Project MOVE It Program 2020-2021 North Queensland Primary $50,000 $50,000 Connect Communities to Cook Connect Communities to Cook - Mackay Health Network $50,000 $55,000 Connect Communities to Cook Connect Communities to Cook - Sarina $770,111 $770,111 Natural Disaster Relief & Recovery Arrangements NDRRA 2017 events $5,286,990 $8,864,000 Severe Tropical Cyclone Debbie - State Funded Projects Queen's Park revitalisation $85,284 $4,562,000 Severe Tropical Cyclone Debbie - State Funded Projects Northern Beaches Extraordinary Funding $25,493 $84,975 Queensland Disaster Resilience Fund Flood camera network $48,500 $48,500 Get Ready Queensland Get Ready Queensland 2019 $485,469 $485,469 North and Monsoon Trough - Emergency Works Emergency works Queensland Reconstruction Authority North and Far North Queensland Monsoon Trough - Reconstruction of $860,258 $1,606,957 Gravel roads Essential Public Assets North and Far North Queensland Monsoon Trough - Reconstruction of $631,276 $2,104,253 Dalrymple Road Essential Public Assets North and Far North Queensland Monsoon Trough - Reconstruction of $629,659 $699,622 Boundary Creek, Dougherty's Road Essential Public Assets North and Far North Queensland Monsoon Trough - Reconstruction of $138,890 $328,188 Minor works Essential Public Assets State Emergency Service $31,255 $31,255 Local Government Subsidy Annual local government subsidy $551,820 $551,820 Public Library Grant Annual funding for libraries $89,366 $223,411 First 5 Forever Funding Family Literacy Program $9700 $9700 Tech Savvy Seniors Queensland S.T.E.A.M'ing Seniors 2020 $27,559 $27,559 First 5 Forever Project Grant Borrowing Books with Berky State Library of Queensland $9408 $9408 Community Champions Grant Connecting local community to local libraries $30,000 $30,000 Strategic Priorities Grants Program Sound recording booth and viewing pod $5000 $5000 First 5 Forever Innovation Micro Grant New children's play space for Gordon White Library $5000 $5000 First 5 Forever Innovation Micro Grant Yuwi translation of The Very Hungry Caterpillar $3000 $3000 Strategic Priorities Micro Grant All abilities sensory space Tourism and Events Queensland $10,000 $10,000 Queensland Destination Events Program Mackay Festival of Arts Total $30,354,734

125 MACKAY REGIONAL COUNCIL PAGE 208 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.1 ANNUAL FINANCIAL STATEMENTS

This USB contains Mackay Regional Council’s 2019-20 financial statements.

They can also be viewed at www.mackay.qld.gov.au/financialstatements.

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Tackling new challenges together

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INDEPENDENT AUDITOR’S REPORT

To the Councillors of Mackay Regional Council

Report on the audit of the financial report Opinion I have audited the accompanying financial report of Mackay Regional Council (the council). In my opinion, the financial report: a) gives a true and fair view of the council’s financial position as at 30 June 2020, and of their financial performance and cash flows for the year then ended b) complies with the Local Government Act 2009, the Local Government Regulation 2012 and Australian Accounting Standards. The financial report comprises the statement of financial position as at 30 June 2020, the statement of comprehensive income, statement of changes in equity and statement of cash flows for the year then ended, notes to the financial statements including significant accounting policies and other explanatory information, and the certificate given by the Mayor and the Chief Executive Officer. Basis for opinion I conducted my audit in accordance with the Auditor-General Auditing Standards, which incorporate the Australian Auditing Standards. My responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial report section of my report. I am independent of the council in accordance with the ethical requirements of the Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional Accountants (the Code) that are relevant to my audit of the financial report in Australia. I have also fulfilled my other ethical responsibilities in accordance with the Code and the Auditor-General Auditing Standards. I believe that the audit evidence I have obtained is sufficient and appropriate to provide a basis for my opinion. Other information Other information comprises financial and non-financial information (other than the audited financial report) in an entity’s annual report. At the date of this auditor’s report, the available other information in Mackay Regional Council’s annual report for the year ended 30 June 2020 was the current year financial sustainability statement and long-term financial sustainability statement. The councillors are responsible for the other information.

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My opinion on the financial report does not cover the other information and accordingly I do not express any form of assurance conclusion thereon. However, as required by the Local Government Regulation 2012, I have expressed a separate opinion on the current year financial sustainability statement. In connection with my audit of the financial report, my responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial report and my knowledge obtained in the audit or otherwise appears to be materially misstated. If, based on the work I have performed, I conclude that there is a material misstatement of this information, I am required to report that fact. I have nothing to report in this regard. Responsibilities of the councillors for the financial report The councillors are responsible for the preparation of the financial report that gives a true and fair view in accordance with the Local Government Act 2009, the Local Government Regulation 2012 and Australian Accounting Standards, and for such internal control as the councillors determine is necessary to enable the preparation of the financial report that is free from material misstatement, whether due to fraud or error. The councillors are also responsible for assessing the council's ability to continue as a going concern, disclosing, as applicable, matters relating to going concern and using the going concern basis of accounting unless it is intended to abolish the council or to otherwise cease operations of the council. Auditor’s responsibilities for the audit of the financial report My objectives are to obtain reasonable assurance about whether the financial report as a whole is free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes my opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with the Australian Auditing Standards will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of this financial report. As part of an audit in accordance with the Australian Auditing Standards, I exercise professional judgement and maintain professional scepticism throughout the audit. I also: • Identify and assess the risks of material misstatement of the financial report, whether due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for my opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control. • Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for expressing an opinion on the effectiveness of the council's internal control. • Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by the council.

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• Conclude on the appropriateness of the council’s use of the going concern basis of accounting and, based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the council's ability to continue as a going concern. If I conclude that a material uncertainty exists, I am required to draw attention in my auditor’s report to the related disclosures in the financial report or, if such disclosures are inadequate, to modify my opinion. I base my conclusions on the audit evidence obtained up to the date of my auditor’s report. However, future events or conditions may cause the council to cease to continue as a going concern. • Evaluate the overall presentation, structure and content of the financial report, including the disclosures, and whether the financial report represents the underlying transactions and events in a manner that achieves fair presentation. I communicate with the council regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that I identify during my audit. Report on other legal and regulatory requirements In accordance with s.40 of the Auditor-General Act 2009, for the year ended 30 June 2020: a) I received all the information and explanations I required. b) In my opinion, the prescribed requirements in relation to the establishment and keeping of accounts were complied with in all material respects.

25 November 2020

Sri Narasimhan Queensland Audit Office as delegate of the Auditor-General Brisbane

MACKAY REGIONAL COUNCIL PAGE 248 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.2

MACKAY REGIONAL COUNCIL PAGE 249 ORDINARY MEETING - 9 DECEMBER 2020 ATTACHMENT 11.2.1.2

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