Vol. 7, No.5 June 1980 First AEM-7 Locomotive,______----, I Enters Corridor Revenue Service

Amtrak's AEM-7 high-speed elec­ tric locomotive for Northeast Corri­ dor service was officially christened and put into revenue service in a cere­ mony at Washington Union Station on Friday, May 9. The official christening was done by Congressman Robert Edgar (0- Penn.) who smashed the traditional bottle of champagne across the nose of locomotive No. 901. The train powered an Amfleet con­ sist that went out as Metroliner No. lOS . It returned as Metroliner No. 119, departing New York at 3 :30 p.m. The AEM-7 used for the ceremony is the second production unit received by Amtrak. The first, No. 900, has AEM-7 No. 901 leads a consist oj A II1Jleet cars frOIl1 WashinglUn Union Station on its first been sent to the -Department of revenue run. Transportation's test facility at Pueblo, Colorado, fo r endurance testing. Tom Hackney, Amtrak's group vice president, operations and main­ tenance, who was one of the speakers at the ceremony, said, "The AEM-7 has passed its acceptance tests with greater ease than any other locomo­ tive Amtrak has purchased. It is an­ ticipated that it is fully capable of meeting our eXlstmg Metroliner schedules and the two-hour-40-min­ ute schedules, between Washington and New York, to be implemented at the completion of the Northeast Cor­ ridor Improvement Project. "We certainly expect it will im­ Congresslllan Bob Edgar slllashes the challlpagne on No. 901 's nose. Wat ching. Ie.!! IU right, prove on-time reliability of our loco­ are A rne Mark, ASEA , In c. ; P.K. Hoglund, t 'MD; Louis Tholllpson. NEC1P/ /-R A; and TOIII Hackney, A llltrak's group vice presidel7l , operations and lIIail7lenance. motive-hauled trains in the Corri­ dor. " Master of ceremonies for the event and Regulatory Reform Act. The lo­ Other speakers included Congress­ was Carole Foryst, Amtrak's vice comotive will also be used in New man Edgar; P .K. Hoglund, general president, public affairs. York-Boston service once electrifica­ manager, Electro-Motive division of The 7,000 horsepower AEM-7 has tion has been extended from New General Motors, builder of the loco­ been tested at speeds up to 125 miles Haven to Boston. motive; Arne Mark, president, per hour and was specifically de­ Hackney noted that because of its ASEA, Inc.; and Louis Thompson, signed to provide dependable service low weight of 201,500 pounds and director, NECIP I Federal Railroad in the Corridor as mandated by Con­ high horsepower, the AEM-7 is Am­ Administration. gress in the Railroad Revitalization trak's most energy efficient electric l.Oc.Om.Otive . Said Hackney, "C.Onsid­ tested an ASEA l.Oc.Om.Otive, as well ty at Puebl.O. ering c.Omparable size l.Oc.Om.Otive­ as a French l.Oc.Om.Otive, in 1976-77. The remaining AEM-7s will be de­ hauled trains, the AEM-7 will c.On­ Specificati.Ons f.Or the AEM-7 were livered at the rate .Of tw.O a m.Onth. As sume, .On the average, 10 per cent less devel.Oped from data gathered during they are received, they will be used energy than an E60CP l.Oc.Om.Otive th.Ose extensive tests which t.O.Ok place with Amfleet cars t.O supplement self­ and ab.Out 20 per cent less than the in vari.Ous l.Ocati.Ons in the N.Ortheast propelled Metr.Oliner equipment in GGl." C.Orrid.Or . high-speed service. They will als.O re­ The AEM-7 is based .On a Swedish Amtrak has placed an .Order f.Or 47 place the 30-40 year .Old GG I l.Oc.Om.O­ design by ASEA, but inc.Orp.Orates AEM-7s. The first was delivered in tives .On .Other Amfleet-equipped s.Ome design changes t.O meet Am­ January, tested th.Or.Oughly until mid­ trains in the Washingt.On-New Haven trak's needs in the C.Orrid.Or. Amtrak April, then shipped t.O the DOT facili- electrified p.Orti.On.Of the C.Orrid.Or.

Spy-2000s Start New Haven-Springfield Runs

Amtrak and the State .Of C.Onnecti­ Haven stati.On with C.Onnecticut State the Nati.Onal Ass.Ociation .Of Railr.Oad cut .Officially intr.Oduced the Transp.Ortati.On C.Ommissi.Oner Passengers. SPY -2000 self-propelled cars int.O ser­ Arthur B. P.Owers and Clark Tyler, S.Ome special riders were children vice .On the New Haven-Hartf.Ord­ Amtrak's gr.Oup vice president, pas­ fr.Om the Enfield day car center. Al­ Springfield route with an inaugural senger services and c.Ommunicati.Ons , th.O ugh they came t.O the Th.Om ps.On­ run.On Thursday, May IS. cutting the traditi.Onal ribb.On with an vi lle stati.On just t.O see the train and The three-car c.Onsist made special .Oversized pair.Of shears. walk through it, they were happily IS -minute st.Ops at all cities served by Paul McBride, assistant secretary surprised when they were invited t.O Amtrak .On the r.Oute f.Or civic cere­ .Of transp.Ortati.On, State .O f Massachu­ ride t.O Springfield and back . F.Or m.Onies and visits by the public. Th.Ose setts, wh.O rode part .Of the way, .Offi­ m .Ost .Of the pre-sch.O.Olers , this was inspecti.On st.Ops were made at Wall­ cially greeted the train .On its arrival in their first train ride. ingf.Ord, Meriden, Berlin, Hartf.Ord, Springfield. The new cars replace 25-year-.Old Winds.Or, Winds.Or L.Ocks and Bands hailed the train at Berlin and RDCs which were built by the same ~~.. TH.Om ps.On VIlle:" MeriClen . One .Of e sp-eaRers at t1fe- - buil der ho-=-nrtJrn:meTI=rn:1! S-P-V:- Pri.Or t.O the start .Of the trip, special Meriden cerem.Ony was Jim Ullman, 2000s, the Budd C.Ompany .Of Phila­ cerem.Onies were held at the New l.Ocal att.O rney and b.Oard member .Of delphia. Thirteen .Of the cars were purchased by the C.Onnecticut Department .Of Transp.Ortati.On. One is assigned t.O C.Onrail's N.Orwalk-Danbury branch line, while the .Other 12 will be leased t.O Amtrak f.Or New Haven-Spring­ field service. Amtrak will maintain all .Of the cars at its New Haven sh.Op. C.Onnecticut is the first state t.O pur­ chase new rail equipment f.Or Amtrak intrastate service. Said Tyler, "C.Onnecticut ha~ seen, as we have, that pe.Ople will get .Out .Of their aut.Om.Obiles and ride trains if we give them c.Omf.Ortable, frequent ser­ vice. C.Onnecticut is helping us d.O just that in its state and we're very pleased with the eff.Ort." The cars c.Ost C.On­ necticut .One milli.On d.Ollars apiece. Assignment .Of the new cars t.O New Haven-Springfield trains will vary fr.Om day t.O day until m.Ore cars are received fr.Om Budd. Once all are de­ livered, s.Ometime this summer, Am­ ConnDOT Commissioner Arthur B. Powers and Clark Tyler, Amtrak's group vice president, trak will phase in schedule improve­ passenger services and communications, snip th e ceremonial ribbon. ments, additi.Onal frequencies and

2 special incentive fares to increase (Left) SPV-2000 cars resemble Am­ ridership on the route. fleet equipment. (Below) Conductor Gary Dorn and Trainman Bob Ashe At present, the seven New Haven­ check watches at train time. Springfield round trips attract about 30,000 riders a month. The SPY -2000 can operate singly, in consists of several cars or even coupled to Amfleet equipment. It is expected that in the future, SPV- 2000s will be added to trains in New Haven for through service to New York City or even further down the Northeast Corridor. Amtrak and Connecticut are also sharing the costs of station improve­ ments along the New Haven-Spring­ field route. Planned improvements include: North Haven-A new suburban stop to be established near Devine Street and Route 5. Amtrak will build a shelter and platform and provide lighting, a telephone, signs and infor­ mation board. Connecticut DOT will construct a parking lot for 100 cars on state-owned property adjacent to the site. Windsor-Amtrak will build a new shelter and resurface the existing plat­ form . A parking lot for 100 cars will be built by Conn DOT just east of the site. Windsor Locks-Amtrak will in­ (Above) Children froll7 the Enjield day stall a shelter, train platform, light­ care center walk through the three-car train. (Right). NARP board lIIelllber ing, telephones and an information Jill1 Ulllll an speaks to the cro wd at board at a new site south of the pres­ Meriden. ent station. Conn DOT will construct a 100-space parking lot. Thompsonville-Amtrak will in­ Outstanding Employees Sought stall a shelter with telephones, infor­ mation board, signs and lighting and Although nominations have been will be placed in his or her file. will repair the crosswalk. The former coming in at a steady pace for candi­ Honorable mention runners-up will station building was destroyed by fire dates for the President's Achievement receive a certificate plus a letter of last January. Award program, more are encour­ commendation. The Spy -2000 is 85-feet-four- in­ aged. Nominations should be sent to ches long, lO-feet-six-inches wide, The award will be given to the em­ George F. Daniels, vice president, and weighs 136,000 pounds loaded. It ployee or employees who are singled labor relations and personnel, at cor­ is powered by two 360 horsepower out for special achievements exceed­ porate headquarters. Detailed rules diesel truck engines and is capable of ing their job requirements, or for a are listed in the company procedures speeds up to 120 miles per hour. Each specific special act or service. manual, section PA-30. car is equipped with a unisex toilet, Any employee is eligible for the accessible to handicapped passengers. award and any employee may nomin­ Winners will be selected by a com­ Amtrak's version seats 86 passengers ate anyone he or she feels merits such mittee representing a cross section of but the car can also be outfitted with an award. Amtrak employees. 109 seats for high density commuter Each winner will receive a plaque Deadline for nominations for the service. plus a letter of commendation that first selection is July 15.

3 New Orleans Family Days ______------, I Attract Employees, Public To Exhibits

Nearly 10,000 persons-employees Also, occupying the red, white and during this crisis period we face with and the general public-came to New blue bunting-bedecked speakers' plat­ energy in this nation." Orleans Union Station during the form were Clark Tyler, Amtrak's Tyler told the crowd that this was weekend of May 3-4 to participate in group vice president, passenger ser­ "a very significant occasion for Am­ Amtrak's Family Days equipment vices and communications; Rev . trak. " show. Mathias Moore, who delivered the in­ He said, "Today represents to us The event coincided with Amtrak's vocation and benediction; and City the beginning of many important ninth birthday, on May 1, and the COllncilman Jim Singleton, who things, not the least of which is going completion of station upgrading acted as master of cremonies. to be a new alliance for public trans­ work. Morial recalled that one of the portation with the intercity bus indus­ Amtrak employees and their fami­ speakers 26 years ago said that the try here represented by the Grey­ lies were treated to a special preview New Orleans station would be the last hound Corporation." Greyhound of the show on Saturday morning centralized railroad terminal built in shares space with Amtrak in the ter­ from 9:30 to 11 a.m. A special birth­ the United States. "And that predic­ minal. day cake was cut and distributed to tion came true," he said . "This type of terminal is incredibly employees along with coffee, milk Morial continued, "With the ener­ important to us ," continued Tyler, and soft drinks. gy crisis we face in this nation and " because it represents a truly inter­ At 11 a.m., Saturday, the refur­ with renewed interest in railroads, it modal terminal with the city transit bished station was officially rededi­ is significant that the city and Amtrak system and Greyhound here. Amtrak cated in ceremonies in front of the have joined together to clean up the looks forward to the next 10 or 20 modern bulding. area and refurbish the Union Passen­ years as having a very significant role Those ceremonies came 26 years af­ ger Terminal. " in an energy-conscious America. We ter the terminal was opened in 1954 Morial pointed out that President think we are up to that role." -and three-of-t h e person who-were-on -Earter-recentlynoted that the-country A fter- t-he-c-€-Fe-me-R-ies, - t-1-1 e-eq ui p ­ hand for the official opening were in­ is spending $90 billion a year to buy ment display was officially opened to vited back for the rededication. These oil from the OPEC countries the public. Although Saturday's turn­ were Mayor Ernest Morial, United "And he's called upon citizens to out was good, the crowds on Sunday States Congresswoman Lindy Boggs reduce their consumption of energy were even larger. Both days were and James Fitzmorris, Jr., executive so we won't be at the mercy of those warm and sunny, helping the turnout. assistant to the governor for econom­ countries," said Morial. "Mass In the concourse area were displays ic development. transit becomes criticall y important by the Louisiana chapter of the Na­ tional Association of Railroad Passengers, Amtrak's safety and marketing departments, and a contin­ uous videotape presentation showing Amtrak's car upgrading program at Beech Grove. The main display, however, was on two parallel tracks in the train shed. Available for inspection were two Su­ perliner coaches and a Superliner din'er; a head-end-powered coach, diner and sleeping car; an Amcoach and Amdinette; an SPV-2000 self­ propelled coach; P30CH, F40PH and SDP40F locomotives; an Illinois Cen­ tral Gulf locomotive and caboose; and the privately-owned business car, the Black Diamond. The cars were arranged so that Nearlv lO.OOO visilors callie 10 New OrleallS' celebralion (!l J-ulllilv Davso c°f{lIiIJlllelil lIoas lined visitors could walk through the entire lip un IWO parallellracks if)/" easy access ° length of the exhibit. Amtrak person-

4 nel were on duty in each car to answer while adults received promotional lit­ for Bienville Place, the park in front visitors' questions. Special ramps erature. An hourly drawing was held of the station The city will also main­ were set next to two of the locomo­ with Amtrak travel bags and luggage tain the park. tives so that visitors could enter the identification tags as prizes. Three Amtrak trains-Crescent, cabs and inspect their interiors. Amtrak has spent about $252,000 Panama Limited and Sunset On display, outside the trainshed on improvements to the station dur­ Limited-operate out of the station were a Greyhound Americruiser 2 in­ ing the past three years. Most recent­ which is shared with Greyhound. tercity bus and a brand new city ly, Amtrak spent $23,000 to clean and A more detailed description of the transit bus. repair the exterior of the building. station and its function will be in­ Balloons, engineers' hats and pop­ The city of New Orleans contrib­ cluded in the next issue of Amtrak corn were distributed to children uted trees, shrubs and landscaping News. " o' (L eji) Ne w Orleans Mayor Ernest Morial speaks at th e outdour ) ',., . TRANSPORTATION CENT ER cerell/ony. J Below) A special birthdav cake was cut and dis/ri­ , ..tU buted /() ell/ployees. "~ e, ""-j...".,

(L eft) C. Lynn Goudsun, on board services allendant, describes Superliner meals tu visitors. (Abu ve) The lines were lung on buth days.

(Above) Henry Nelsun, un board services inspector, explains the Superliner kitchen. (Right) Bonnie Clay tun, on board services allendant, serves Bob Walk, yardmaster; Bob Borrelli and Bub Harper, carmen. Helping is Bert Bertin, on board services allendanl.

5 Pennsylvanian Begins Daylight Service ____-----, I Between Philadelphia-Pittsburgh

Amtrak's newest train, the Penn­ Harrisburg, Lewistown, Huntingdon, bolic journey. We're saying to the sylvanian, which offers daylight ser­ Tyrone, Altoona, Johnstown, La­ people in these towns along the way, vice in both directions between Phila­ trobe and Greensburg. 'Hey, you count again.' It restores delphia and Pittsburgh, was dedi­ Representing the state on the first their image and their economy. " cated on Saturday, April 26, with a portion of the trip was Pennsylvania The speeches were made from an special all-day inaugural run the day Transportation Secretary Thomas open-end observation car which was before it went into official revenue Larson. Governor Richard Thorn­ added to the train's normal consist of service. burgh boarded at Harrisburg for the Amcoaches and an Amcafe. The train After formal speeechmaking at rest of the trip to Pittsburgh. is powered by an F40PH locomotive. Philadelphia and a traditional cham­ The Pennsylvanian is a 403(b) train The train makes an all-daylight trip pagne christening, the train set out on with the state funding 20 per cent of in both directions. Highlights of the its 351-mile whistlestopping trip to the train's first year's losses. journey are Horseshoe Curve just Pittsburgh. Thornburgh, who used to ride west of Altoona where the train slows Fifteen-minute stops were made at trains as a boy between New York for a good view as it begins its climb all towns served by the new train for and Pittsburgh, read a proclamation of a lO-mile hill, the Pennsylvania visits by civic officials and the public. at each town and said, " I'm excited Dutch farmland, the tunnels at Gallit­ These included Paoli, Lancaster, about this train. This really is a sym- zi n, the scenic Juniata and Susque-

(Leji) Governor Thornburgh reads proclalllation at Tyrone. (Below) Jilll Barber, lIIanager, state and local services analysis, introquced speakers at all SlOpS. At left is John Piet, general superintendent, Philadelphia division, train cOllllllander.

.. 1/ • , t .~ 4, • .. (Above) Working food car on special run were Tom Middlesworth, manager, on board services;• and Mei Goldman and David Williams, on board services attendants. (Center) Governor Thornburgh enjoys his Huntingdon T-shirt. (Right) The Penn- sylvanian rounds Horseshoe Curve.

6 hanna rivers, and a passing view of Horseshoe Curve, Harrisburg or Lan­ After the trip, Thornburgh said, the cooling towers at Three Mile Is­ caster instead of driving. "The receptions we got were just land nuclear power plant near Harris­ Donald Bryan, PennDOT deputy great. People were enthusiastic and it burg. for area and local transportation, makes me feel confident that the The Pennsylvanian offers residents said the train would be a real test of Pennsylvanian will be a success. traveling acrosS the state with an at­ the passenger market in western "This train reestablishes daily day­ tractive alternative to the automobile. Pennsylvania. "We need 100,000 time service to the urban centers of Nearly two-thirds of the state's popu­ passengers during the first year to eastern, central and western Pennsyl­ lation live in the 15 counties through make the train successful, but I think vania. It is the product of more than a which the train passes. Passengers we'll get it." year of work by this administration. can make connections to Corridor Pennsylvania's share in the train's "It's also a symbol of my commit­ trains at Philadelphia's 30th Street operation this year will be $580,000 ment to better public transportation station. with Amtrak covering $2.1 million of for all Pennsylvanians in both rural Said PennDOT Secretary Larson, the loss the service is expected to gen­ and urban areas." "The increased commerce created by erate. Pennsylvania has also applied for this train in the communities through Noted Thornburgh, "Remember rail service on several other routes. which it passes will give Pennsylvan­ that some of these communities don't These include additional Altoona­ ia's economy a much needed boost." have an airport or bus service at their Pittsburgh service and new weekend Larson also said the train is aimed doorstep. Now they have the chance service between Scranton and Ho­ at tourists who now have an economi­ to take a train which operates on a boken, New Jersey. Those requests cal opportunity to use it to visit convenient daylight schedule." are under consideration by Amtrak. Upgraded, New Equipment Assigned To Trains

The Crescent will be outfitted this regular dining car, during normal ing car service on the Desert Wind for fall with all-electric head- end-power meal hours between Chicago and the fi rst time since the train went into cars. The equipment will be phased in Washington. It is used as a lounge car operation last October. A totally re­ beginning in September as it becomes for the entire trip. furbished head-end-powered sleeper available. Passengers pick up their cold foods will provide the service until more The Crescent will become Am­ and beverages as they pass a refriger­ Superliner sleepers are delivered. trak's third long-distance train to op­ ated display case. Hot entrees are The Desert Wind is the second train erate with the Beech Grove-refur­ served by an on-board services atten­ in Amtrak's system to be permanent­ bished equipment. dant. After paying, passengers carry ly assigned the new bi-level equip­ The Lake Shore Limited began op­ the trays to their tables. ment. Superliner service was intro­ erating with head-end-power cars last In lounge service, an attendant pro­ duced last October on the Empire October. Passenger response to the vides snacks, hot and cold sand­ Builder. new cars have been very favorable. wiches, and soft drinks, beer and The next train to be equipped with For example, between November and cocktails. Superliners is scheduled to be the San February the number of passenger This type o f car is scheduled for Francisco Zephyr. When it gets the complaints dropped by 85 per cent service on other Amtrak trains, in­ new cars this fall, Desert Wind compared to the same period of the cluding the Lake Shore Limited passengers will be able to take advan­ previous year when the train operated -where it is being phased into service tage of through car service to and with unconverted equipment. at the present time - Silver Star and from Chicago, eliminating train Crescent. It was designed and is being transfers at Ogden. The Broadway Limited this spring built at Beech Grove. The Montrealer began offering became the second Amtrak long­ Beginning June 30, Amtrak will slumbercoach service to its passengers distance train to be completely equip­ operate Superliner coaches on the on June 1, northbound, and June 2, ped with the refurbished cars which Desert Wind. southbound. The train's slumber­ have been converted from steam to The train will include a baggage coaches have 24 single rooms and all-electric power for heating, air­ car, food service car and two bi-level eight doubles. conditioning and other car functions. coaches. Three additional Superliner The Montrealer's normal makeup One new feature on the train, too, coaches will be operated between Los now consists of Amcoaches, an Am­ is a cafeteria/ lounge car, a type not Angeles and Las Vegas to accommo­ dinette offering sit-down table meals, seen on America's railroads before. date the higher passenger volume on an Amlounge for relaxation, the The car provides economy-priced that segment of the route. slumbercoach and a conventional hot food service, in addition to the In August, Amtrak will offer sleep- sleeping car.

7 What Do Employees Contribute To Community? J I Amtrak Poll Seeks The Answer

This is an important census year Nowhere are you asked to identify their educational achievements, as for the country. Based on the count yourself. well as the types of homes they live in. obtained, Congressional districts will Since this issue does reach non­ More than that, it will develop in­ be realigned and federal monies dis­ Amtrak employees, only employees formation on the many ways Amtrak bursed on the basis of how many peo­ should respond. men and women are helping volun­ ple live where. The purpose of the survey is to tary community programs. Millions of Americans have re­ gather facts so that Amtrak can dem­ This is the first profile-taking that ceived census questionnaires in their onstrate that it and its people do have Amtrak has attempted. Survey forms mailboxes, have answered them and an impact on the nation's economy are designed to maintain anonymity the federal government's computers besides providing a valuable trans­ because, obviously, some of the ques­ are already spinning away tabulating portation service. tions are sensitive and most the results. That impact comes from the pur­ employees would want them kept Amtrak, too, is conducting its own chases the company makes for confidential. Since there is no way to mini-version of a "census" through everything it needs, from paper cups trace a mailed-in questionnaire, this issue of Amtrak News. to locomotives, as well as the money employees should feel free to speak spent by passengers when they visit truthfully and answer as many ques­ Located just to the right of this col­ cities throughout the system. tions as they choose. umn is a questionnaire that, hopeful­ The impact also comes from Am­ Questionnaires will be tabulated ly, each employee will take the time to trak's 20,000+ men and women who and analyzed to create a composite answer. spend their earnings in their commun­ group portrait. The economic data After filling in the answers, just ities and contribute taxes to local, obtained will be used to form the key tear out the page, fold it along the state and federal governments. portion of the company's economic dotted lines, staple or tape it shut and But exactly how much of this is impact story which will be released drop it in your mailbox. No postage is done, and where, IS unknown. nationwide. necessary because the mailer is pre­ This survey is designed to develop a Results of the su-rvey--will be- pub­ stamped. profile of all employees, how they lished in a subsequent issue of Am­ The poll is strictly confidential. spend their money and leisure time, trak News. Carter Signs Amtrak Fund Authorization Bill

President Carter, on Friday, May • Authorizes $200,000 to encour­ be shown. 30, signed into law the bill that age private development of a Phila­ At the signing ceremony in the authorizes an additional $750 million delphia-Atlantic City corridor, White House Rose Garden, Carter over the next five years for comple­ • Establishes a goal for Amtrak to said the mUlti-purpose legislation tion of the Northeast Corridor Im­ recover 55 per cent of the Corridor's would improve riding conditions for provement Project. The $750 million operating costs in fiscal year 1981; 75 Amtrak's passengers and add to its raises the total cost of the project to per cent in fiscal year 1982 through ridership totals. He also pointed out $2.5 billion. 1986; and lOOper cent thereafter, that it would also aid in the revitaliza­ Of the new funding, $38 million is • Terminates the NECIP program tion of city centers in the Northeast earmarked for improvements to the by September 30, 1985 and transfers with improved rail service, new jobs, Baltimore tunnels, along with some authority for all track work to Am­ less dependency on the automobile experimental diversion of freight traf­ trak within 90 days of enactment, and reduced air pollution. fic from the corridor to eliminate • Requires Amtrak to consult with "That's a lot of benefits from one congestion and help Amtrak meet its state and local governments to elimin­ bill," said Carter. "Americans some­ stated passenger train speed goals. ate or reduce speed restrictions "that times forget that trains are the trans­ Another $38 million was author­ impede achievement of high speed portation of the future, not the ized for a study of additional high service," and past. " speed rail corridors around the coun­ • Allows the Secretary of Trans­ The ceremony was the first public try by the Secretary of Transporta­ portation to require a railroad to per­ presidential signing of an Amtrak bill tion and Amtrak. mit additional passenger trains where since the one, in 1970, that created The new law also: no impairment to freight service can the company.

8 AMTRAK EMPLOYEE QUESTIONNAIRE (Please check off boxes or fill in blanks) Mail byJuly31, 1980

1. How many years have you been with Amtrak? _____ Other railroads? ______(1-3)

2. Are you 1- 0 Female or 2- 0 Male? 3. What is your age? ______(4- ) (5-6)

4. What is your marital status? 1- 0 Married 2- 0 Single 3- 0 Other ______(7-)

5. How many dependent children in your household? ______(8)

6. What is your highest level of education? (9-)

1- 0 High school or less 2- 0 High school graduate 3- 0 Some college 4- 0 Two-year college graduate 5- 0 Four-year college graduate 6- 0 Advanced degree

7. How many non-working hours do you spend each week with the following: (10-33)

1-PTA ______2-Youth activities ______3-Social ______4-Civic 5-Fraternal ______6-Sports (participant) _____ 7-Sports (Coach, etc.) 8-Educational 9- Re ligious ______O-Politics X-Hobby __Which? V-Other What?

8. Circle any of the above where you are an officer, committee member, etc. (34-45)

9. In which state do you live? ______10. What is your ZIP code? ______(46-49) (50-54)

C) c ~ 11. Doyou 1- 0 Own your home? 2- 0 Rent? 3-0 Live at home? (55- ) 1 0i Value: $ Pay Monthly: $ (56-58) Ql t:.

12. How many cars in your household? ______Trucks/campers? ____ Other (59-61 )

13. What is your annual income? $ _ ____ Spouses?$ _ ___ Total household? $ _ ____ (62-67)

14. Approximately how much of your household spending each month goes for: (68-11 5)

1-Groceries: $ ______2-Clothing: $ 3-Eating out: $ ______4-Entertainment: $ 5-MedicallDental $ ______6-Savings: $ ______7-Reading material: $ 8-Utilities: $ 9-Gasoline: $ O-Child care: $ X-Charities: $ V-Other: $ ____

15. How many hours each week do you: Read? __ Watch television? __ Listen to the radio? __ (116-121)

16. What's the one thing you would do to make Amtrak a more successful business in the 1980s? (122-) (Additional Comments)

I I I I I I I I I . I I FIRST ______FIRST -i FOLD FOLD I

NO POSTAGE Ii IIIIII NEC ESSARY IF MAILED IN THE UNITED STATES

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SECOND ______SECOND - FOLD FOLD

(TAPE OR STAPLE SHEEn Safety Trophies Presented ______------, To Beech Grove, St. Louis Division

Awards were officially presented to Said Ryan, "We're very much hon­ the employees are interested in main­ the St. Louis division, on April 18, ored to get this recognition for the taining a good safety record. and the Beech Grove shops, on May second year in a row. I may as well "Nobody wins when an employee 22, for winning their respective cate­ warn the other divisions that we're is hurt on the job. He or she suffers gories in last year's President's Safety determined to make it three in a row physically as well as financially. We Contest. next year and get permanent posses­ want as injury-free working environ­ At Beech Grove, all employees sion 0 f the trophy. " ment as possible for our employees. were invited to the 10 a .m. festivities. After the ceremony, a buffet lunch­ "By following safe work practices Coffee and doughnuts were served to eon was held in the station for all. and using their safety equipment, like all prior to the ceremony. Joe Bonelli, Amtrak's director, glasses and hard hats, our employees Speaking to the group, Amtrak rules and safety, and the man who ad­ will protect themselves from injuries President Alan Boyd said, "I'm ministers the annual contest, said, at the same time they help their work proud to be here again to award this "The competition gets tougher every location toward an award in this trophy to Beech Grove shops for the year. That's good, because it means year's competition." third time in the past four years. The effort to work safely put fo rth by the employees here is exemplary. I hope that it's contagious and spreads to all of our other facilities." Also attending the awards cere­ mony were Tom Hackney, group vice president, operations and mainten­ ance; Frank Abate, vice president, chief mechanical officer; and Jim Roseman, assistant chief mechanical officer,heavyshops. ~ .<:: In accepting permanent possession u of the large trophy, Walter Barrick, :Ii general manager, Beech Grove shops, said, "Winning does a lot for the morale of the people here because they are the ones who make this hap­ A mtrak President A lan Boyd, rig ht, presents Beech Grove Shop General Manager pen. .Walter Barrick with safety trophy. "It took the total effort of every­ one here and we certainly are proud of our victory. "We won in 1976, 1978 and 1979 and now the trophy will reside here permanently for all employees to cherish. " In a smaller, but no less impressive, ceremony on April 18, Boyd pre­ sented, for the second year in a row, the trophy to the St. Louis division '" for heading its category for the year. ~ 00 Accepting the traveling trophy and ~ plaque at the St. Louis station UJ ceremony was Dave Ryan, general r£ superintendent of the division. Atten- ~ ding were the division safety officer, ii: representatives of each department St. Louis division personnel received their awards in ceremonies at the SI. Louis .and representatives froin the field. passenger station.

11 A: The rules state that the service Hot Line To President Boyd charge must be imposed if they do not have the appropriate cancellation Question: I'm interested in how a good job. code or if the ticket seller cannot the new AEM-7 locomotive is doing. verify through ARTS that the reser­ Q: I'm a service attendant on the Also, I've also been puzzled why pas­ vation was cancelled. Boston-Washington run and am wor­ senger diesels have single cabs requir­ The fee is imposed to encourage ried about the health of on-board ser­ ing turning them at destination. cancellations to allow resale of the vices employees. Other countries use double cabs. You space to minimize revenue loss. I recently read that involuntary in­ could save a lot of switching time if If there is a dispute, the agent halation of cigarette smoke from you didn't have to turn the loco­ should collect the service charge and other people is almost as dangerous motive. tell the customer to write our custo­ as smoking yourself. I think it's un­ Answer: As you can see in a story mer relations department and ask for fair that a non-smoking food service in this issue of Amtrak News, the a refund. Personnel there have the attendant like myself has to work in a AEM-7 recently went into revenue ability to verify the time of can­ car where smoking is permitted. service. It's too early to have any cellation and will refund the money if A: We've checked out the capa­ hard data on its availability and relia­ it was collected in error. bility of Amfieet air conditioners very bility in day-to-day service, but we closely and find that they exchange Q: I work on the Hartford line anticipate that it will be an excellent the air in the car at a rate of eight and really like these new SPV -2000 performer. times per hour. Standards established cars. I'd li ke to see them get a catchy Most train trips in this country, for public occupancy require an ex­ name such as Amfieet, Turboliner or freight or passenger, are relatively change of only three times per hour, Superliner. long compared to European stan­ so it seems the environment we pro­ Since SPV -2000 is a big mouthful, dards. This means that locomotives vide is much better than the industry we need something simpler. Some­ have to be turned l ~ ss often. Remem­ standard. thing like Spiffy, maybe? Anyway, ber, the cost of a cab with complete that's what my friends and I have compartment, seats, environmental Q: I'm the lead clerk at Hartford. been calling them because they are equipment, water cooler, and all the My understanding is that the station very spiffy. rest can be as much as 20 per cent of here- will be rebuilt -sometime next Would you tak-e- tha1- name--under the total cost of the unit-:-The use of a year. I'd like to see our staff have consideration with the marketing de­ second cab must be justified by the some input into the design of the partment and the state of Connec­ savings in not having to turn it at the • ticket office. I've seen other recently ticut? end of a run. rebuilt offices in this area. No local A: Connecticut owns the comment was asked for. · I think the SPV -2000 cars. The equipment's Q: I'm the track supervisor at facilities could have ended up better if name was developed by the builder, Wilmington and have noticed that no the employees who work these had the Budd Company, and stands for one is ever complimented in the Hot some input. "Self Propelled Vehicle." The num­ Line column for doing a good job. A: Hartford station is owned by a ber 2000 was Budd's attempt at desig­ There's a production engineer who private individual and he will have the nating this as the car of the future. works for me by the name of O.M. responsibility for rebuilding the sta­ Although we do appreciate your Head, more appropriately known as tion. suggestion, I don't think we'll make "Amtrak Ollie," who deserves men­ Hopefully, Amtrak will have some any attempt to change the car's desig­ tion. He's been doing a magnificent input into the planning of the facility. nation. job installing ties between West Yard We welcome any suggestions you and Landlith, near the Wilmington have. Please send your ideas to Leon Q: Any plans to stop the Coast station. McLaurin, director, facilities require­ Starlight somewhere between Glen­ Not only did he finish a virtually ments, here at 400 N. Capitol St., dale and Oxnard soon? Maybe Chats­ impossible task, but also cleaned up NW, Washington, D.C. 20001. worth or Simi Valley? the entire area and showed that he I'm a reservations clerk at Los An­ was concerned about Amtrak's ap­ Q: I'm a ticket clerk. Are we sup­ geles and there isn't a day that goes pearance to our paying customers. posed to charge the non-cancellation by that someone doesn't ask for such A: Thanks for your comments fee when passengers present tickets service. We really need a stop out about Mr. Head. To be honest with for refunds without a cancellation there. The area is well populated and you, I wish we had more people like code number? They often claim that it's hard for some of these people to "Amtrak Ollie." His actions clearly they did indeed cancel their space but get to Glendale or Oxnard. demonstrate what Amtrak people can were not given a cancellation number. A: Our marketing department do when they make up their minds to What are we to do? has considered several alternative Los

12 Angeles suburban stations, including use dirty language. I get many com­ cover of the current national time­ Simi Valley. plaints from my passengers about tables. Why don't we have a contest While we would like to add such this. Could we put the cars on the for employees for pictures that can be stops, the addition of any would add head end, next to the engine, per­ used on future timetables? running time to the schedule. The haps? A: Our public affairs department problem is that the Starlight's A: We could put the mail cars on is always looking for good pictures­ schedule is closely interrelated to con­ the head end, but it would be neces­ black and white prints or color necting trains at both Los Angeles sary to switch the New York-Wash­ slides-of Amtrak trains in scenic lo­ and Seattle. Hence, any lengthening ington car at Pennsylvania Station cations. Rather than a contest, why of the schedule is not acceptable at with the road locomotives. The train don't employees who have such pic­ the present time. would be without electric power for tures mail them to Ed Wojtas, editor, Some schedule improvements are as long as 30 minutes and this would Amtrak News, and custodian of the expected when Superliners go on the be a serious safety hazard for both public affairs picture files. Please route, but we also are studying oper­ employees and passengers. note that Ed pays $15 for each picture ating the train through Sacramento Our work rules do stipulate that he buys for the company. which would offset any time gained. employees must avoid unnecessary All he needs are good 8-by-1O black So, until these operational details noise when working around sleeping and white prints, or the loan of your are resolved, we're unable to add any cars and that they maintain proper negative, or any size color trans­ stops to the Starlight. decorum. We will reissue those in­ parency larger than 35 mm. Negatives structions to station personnel at New and slides will be returned. Please in­ Q: I'm a lead service attendant York and Philadelphia so they are clude information regarding the train working out of Chicago and I want to more considerate of our passengers . name, location and date the picture know when the authority of the on­ was taken. board services inspector supersedes Q: I'm a track foreman head­ that of the conductor. quartered in Philadelphia. I'd like to President's Hot Line A: The inspector has complete suggest that the water tower at the authority while supervising on-board Wilmington facility be painted and U.S.A. 800-424-5191 service crews. The conductor is the decorated with the Amtrak logo. It D.C. only 383-2027 overall commander of his train and is can be seen from cars on Interstate charged with complete responsibility 495 and it would remind them there's for all crew members and passengers. a better way to traveling the Corri­ Personnel Hot Line dor. Q: The teller at my bank com­ A: Good idea, but the age and U.S.A. 800-424-5190 plained that her father, who is old condition of the tower have made it D.C. only 383-3636 and has a heart condition, couldn't necessary for us to first determine get a wheelchair at New Haven and whether or not it should even be re­ was forced to walk a long distance. tained. If it is, your suggestion will be Payroll Hot Line A: New Haven station does have kept in mind. U.S.A. 800-424-5067 a wheelchair that is available to pas­ sengers. And there are baggagemen Q: I work in the mechanical de­ D.C. only 383-3517 on duty who will help passengers to partment here in Chicago at 14th Payroll personnel will answer calls live and from trains. during day shift hours, Monday through Street. The toilets and sinks in the Friday. At all other times calls will be I would recommend that a request men's room don't work. It's a shame handled by an answering machine. for such assistance be made either to that a new building has such malfunc­ the reservations agent when calling tioning plumbing. the CRO, or to station personnel at A: One of the over 30 toilets there All Hot Lines are in operation 24 hours a day, 7 days a week . the boarding station. That way the was out of service because it was baggageman can meet the train. clogged with a beer can. When repairs were being made, the bowl cracked. Callers to the President's Hot Line can Q: I'm a sleeping car porter Another toilet is now on order. either identify themselves or remain working out of Bost9n on the Night The sinks have failed to function anonymous. Personnel Hot Line callers, obviously, must identify themselves if Owl. We carry two to three mail cars properly from the time we got them. they wish a reply to their questions. behind the sleeper and passengers are We have ordered different type sinks Employees also have the option of writ­ disturbed by the steel plates being put and they should be delivered and in­ ing instead of calling. Write the specific Hot Line you want. c/ o Amtrak, 400 N. in place to load and unload those mail stalled soon. Capitol St., NW, Washington, D.C. cars enroute. Also, the people doing 20001. that job shout at each other and even Q: I like the color picture on the

13 New Board Member Appointed, ______I Two Others Continue On Panel M. Athalie Range has been ap­ tional Conference of Christians and been reappointed to the board for pointed to Amtrak's board of direc­ Jews and the National Association of terms that will expire in July 1982. tors as a consumer representative for Negro Business and Professional Mills was originally nominated by a term that expires in July 1981. Her Women. President Carter in October 1977. He nomination by President Carter was is a California state senator and Pres­ She is a member of the Democratic recently confirmed by the Senate. ident Pro Tem of that legislative Women's Club of Dade county and body. She will replace Mary Head who serves as executive secretary to the Neel was also nominated to the was appointed to the board by Presi­ board of trustees for Florida Memori­ board in October 1977. He is chair­ dent Nixon in 1974. al College. Range is a well-known business­ man of the board of Neel Air Condi­ woman and community volunteer in Two current board members, tioning and Heating Company, the greater Miami area and works James R. Mills and Frank Neel, have Thomasville, Georgia. with numerous educational, social and government organizations there. Parkhurst Named Vice President She is owner and director of the Rima Z. Parkhurst has been ap­ president, passenger services. Prior to Range Funeral Home and holds two pointed vice president, passenger ser­ joining Amtrak, she was director of honorary Doctor of Humanities de­ vices, and will be responsible for all Congressional relations for the John grees. She has served as a commis ­ passenger-related functions , includ­ F. Kennedy Center for the Perform­ sioner for the city of Miami and is on ing on-board and station services, ing Arts and executive direct'or of the the executive board of the NAACP., customer relations and quality assur­ advisory council of the Democratic Range was also a member of the ance. National Committee. commission on the Growth of the Parkhurst joined Amtrak in 1978 Parkhurst reports to Clark Tyler, South, and her numerous awards and as director, legislative affairs, and group vice president, passenger ser­ honors include recognition by-the Na- most rec~ntly served as.JlSSistanLvice _~cesand corrun~ations~ Public Affairs Personnel Assignments Made William McPhatter has been ap­ Bruce Heard, as manager, special ton. Three years later he resigned to pointed managing director, public af­ projects; and Debbie Marciniak, as continue his education. He received a fairs. Prior to his appointment, news specialist. master's degree from Johns Hopkins McPhatter was assistant professor Bryant, Stevens, Jacobsen and University School of Advanced Inter­ and director of business journalism at Marciniak are long time employees of national Studies in 1972 and a Ph.D. the University of Missouri School of the department. from Catholic University in 1980. Journalism. His background in eco­ Delaney's last job was as manager Lee came to Amtrak in July 1974 nomics journalism and 'public issues of media relations with the Associa­ and worked as a support specialist in reporting includes an assistant editor­ tion of American Railroads in Wash­ the consumer relations department ship with Business Week magazine. ington. Prior to that he spent six handling passenger complaints and McPhatter's business experience years as associate director, public generating complaint data, before be­ includes being manager, public rela­ relations, American Bankers Associa­ ing appointed to his present position tions a~d publications, for R.J. Rey­ tion, Washington; two years as man­ in the public affairs department. nolds Industries. He holds a masters ager, public relations, B.F. Goodrich Heard comes to the department degree in journalism from the Colum­ Co., Akron, Ohio; and two years from on-board services where he was bia University School of Journalism. with Goodyear Tire Company, manager, methods and procedures. Other recent appointments in the Akron, ending up as manager, public He started his Amtrak career in public affairs department include relations, chemical division. February 1972 as specialist, tours and James Bryant, as director, audio­ Lee was born in Seoul, Korea, groups, in the marketing department. visual projects; Sue Stevens, as direc­ where he received a bachelor's degree Subsequently, he spent nearly three tor, special projects; John Jacobsen, in international affairs in 1963 from years as, first, senior analyst, and as corporate news manager; Jung Ha Seoul National University. later, chief, timetables. From there he Lee, as assistant news manager; In June 1968 he came to the United moved to the executive department as Michael Delaney, as manager, public States as a public information officer a planning coordinator, before trans­ information, mid-Atlantic region; in the Korean embassy in Washing- ferring to the on-board services area.

14 ported that the October 12 crash be­ Keeping Track Of Amtrak tween the Shawnee and an Illinois Central Gulf freight train in Harvey, April Safety Standings life of ties in maintaining a section of Illinois, was caused by a switchman's track. manual misalignment of a switch. The Western division led the other Wiswell offers the little booklet The switch was thrown in front of three divisions in the April standings free to anyone who asks for one. En­ the Shawnee sending it onto the of the president's safety contest with close a stamped self-addressed enve­ parallel track where it crashed head a 1.7 safety ratio for the month. It lope with your request. on into the standing freight. was followed closely by the St. Louis The NTSB also cited as contribu­ division with 2.1 , the Empire with Family Travel Plan ting causes a lack of training and ex­ 2.3, and the Philadelphia with 2.6. perience for the switchman as well as Rail Travel News, in a recent issue, Albany-Rensselaer led the other an inadequate communications sys­ reports a lost child on the Panama three shops with a 4.4 figure, while 11 tem between the switchman and his Limited. mechanical facilities went through the supervisors. entire month without an injury and Wrote the RTN, "When the train thus earned the coveted zero ratio. left Durant southbound, it was soon discovered that an abandoned two­ Gardner Appointed The 11 were Redondo Junction, Timothy P. Gardner has been ap­ Eighth Street, Minneapolis, Brighton year-old child was wandering about the train. pointed senior director, government Park, Kansas City, Dallas-Fort affairs. He holds a masters degree in Worth, Houston, New Orleans, Ni­ " The youngster was put off in cus­ tody of police at Canton, Mississippi. law from Oxford University and a agara Falls, Philadelphia and Jack­ juris doctor's degree from Yale Law sonville. The child's family did not inquire School. Prior to joining Amtrak, For the year to date-January about the missing youngster until Gardner was director, corporate re­ through April-St. Louis leads the di­ seven hours later. " sponsibility, for the Cummins Engine visions with a 2.2 ratio, followed by How could that happen? The fami­ Company. Philadelphia with 4.3 and Empire ly was traveling with 13 children. with 4.7. NTSB Decisions Albany Service Expanded _ ~lbany-Rensselaer leads the shops Amtrak's station at Albany, Ore­ with 6. T, followed by Wilmington The National Transportation Safe­ gon, a stop for the Coast Starlight, with an 8.6 figure. ty Board has ruled that missing or malfunctioning safety devices and an which formerly had no facilities for Seven mechanical facilities-Min­ selling tickets or checking baggage is neapolis, Kansas City, Dallas-Fort engineer unfamiliar with the route now fully manned and handles both Worth, Houston, New Orleans, Ni­ were factors leading to the derailment jobs. Package express service will be agara Falls and Jacksonville-have of the Southwest Limited last Octo­ instituted at a later date. gone through the first third of the ber 2 near Lawrence, Kansas. Station hours are 9:30 a.m. to 6:30 year without any injuries and thus NTSB members agreed unanimous­ p.m. daily. have a zero ratio. ly that a speed reduction sign was missing at a crucial point as the train The safety ratio denotes the num­ AMTRAK NEWS ber of injuries per 200,000 man­ neared the 30-mile-per-hour curve ap­ hours. All injuries or job-related ill­ proaching the town. The board also Published once a month for em­ nesses that require more than mere ruled that an automatic train stop­ ployees of the National Railroad first aid are counted in the statistics. ping device was not working and that Passenger Corporation and those the engineer had failed to comply of participating railroads engaged Date Nails? with a Santa Fe rule that engineers in rail passenger service. Name a railroad artifact and you must have taken a trip over the route STAFF can bet that somewhere there is a per­ within the past year. The engineer Editor son who collects it as a hobby. had not traveled over the route of the Ed Wojtas Glenn Wiswell, 29 Meadow Brook accident for five years. Circulation Marguerite Broyhill Lane, Cedar Grove, New Jersey The missing sign was deemed im­ 07009, has authored a small pamphlet portant because it warned of the ap­ 400 N. Capitol St., NW, on the joys of collecting date nails. proaching curves. The train hit the Washington, D.C. 20001 Just what is a date nail? It's a rela­ curve at excessive speed and derailed tively large-headed nail with numerals killing two on-board services em­ - Amtra k News is a member of the on the head that is driven into a ployees. The NTSB investigation Association o f Railroad Editors. railroad tie to show the date it was never did uncover what had happened MateriIia l in Amtr ak News is not copyrighted. laid in the roadbed. Date nails were to the missing reduced speed sign. Readers may use what they wish with pro per at­ used to keep accurate records on the In another ruling, the NTSB re- tn butlon to Amtrak News.

15 New Station, Expanded Parking ______-----, I Slated For Albany-Rensselaer

Amtrak and New York State have to accommodate up to 300 passengers isting station operations. When com­ agreed to fund jointly the construc­ at peak periods. pleted, the new facility will provide a tion of new passenger facilities at the The design of the new station will modern, comfortable station with site of the present Albany I Rensselaer allow for expansion to accommodate barrier-free access for the handi­ station. The program, approved by future growth. capped. Amtrak's board of directors at its The existing parking lot has a ca­ The current program between Am­ April meeting, calls for construction pacity for 150 automobiles and is in trak and New York State is the latest of a $1.47 million station, funded by poor physical condition. It is usually in a series of initiatives the state has Amtrak, and development of a 400 filled to capacity following the first taken to promote and fund improved space parking lot, funded by New train's departure from Albany in the Amtrak service. New York's Depart­ York for $600,000. morning. New York will acquire ad­ ment of Transportation has helped Under the proposal, the existing joining parceis of land to expand and fund new stations in Niagara Falls, station will continue to serve passen­ redevelop the parking area. Buffalo, Schenectady and Rochester gers until the new building is com­ Construction of the new station and has also financed considerable pleted, after which it will be re­ will begin this fall and be completed track work for high-speed service on modeled for use as a commissary and by the end of 1981. Construction will Amtrak's corridor linking New York quarters for mechanical personnel take place without interruption to ex- City with Albany and Buffalo. and train crews. "New York has done more for rail Wheelchair Lifts For Stations travel than any state in the country," Amtrak's board of directors also tercity rail travel and to make trains said Amtrak President Alan S. Boyd. approved purchase of 134 wheelchair more accessible to disabled passen­ "We are delighted with the relation­ lift devices at a cost of $431,000. To gers. ship Amtrak and New York have de­ be stocked at 129 stations s stem­ Acqtti'S'itWn~f-the lifts will also en­ veloped. " wide, the lifts are- used to raise or able Amtrak to meet regulatory re­ The present passenger station in lower a passenger in a wheelchair quirements through 1984. The lift de­ Rensselaer is inadequate to handle the safely between a station platform and vices move on wheels and are' more than 950 passengers who are the railcar. powered by electric batteries. boarding or departing trains daily. The board's decision to purchase The new station would be based on a the lifts is part of Amtrak's continu­ Similar lifts are already in service at standard model Amtrak has designed ing effort to remove barriers from in- some Amtrak stations in California.

Bulk Rate U.S. POSTAGE PAID Permit 1911 Merrifield. VA

Passenger Corporation 400 N. Capitol Sf.. NW Washington. D.C. 20001