A Handbook on E-Payment
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User Manual, e-Payment Town and Country Planning Department, Haryana A Handbook on e-Payment TOWN AND COUNTRY PLANNING DEPARTMENT, GOVERNMENT OF HARYANA Revision History Version Date 1.0 02/08/2016 1.1 10/01/2017 1.2 10/02/2017 1.3 15/09/2017 1.4 24/08/2018 IT CELL Page 1 User Manual, e-Payment Town and Country Planning Department, Haryana Table of Contents 1.0 Introduction ....................................................................................................................... 3 1.1 The Salient features of e-Payment ........................................................................... 3 1.2 Minimum Hardware & Software Requirement ........................................................ 3 1.3 Support ........................................................................................................................... 3 2.0 Getting Started .................................................................................................................. 4 2.1 Registration ................................................................................................................... 4 2.2 Login ............................................................................................................................... 5 2.3 Forgot password ........................................................................................................... 5 3. Dashboard ........................................................................................................................... 6 4.0 Making Payment ................................................................................................................ 8 4.1 e-Payment Instructions ............................................................................................... 8 4.2 e-Payment Application Form...................................................................................... 9 4.3 STEPS TO MAKE THE PAYMENT............................................................................. 10 5. Check Payment Status....................................................................................................... 18 5.1 List of all Transactions .............................................................................................. 18 5.2 Verify Payment ....................................................................................................... 19 5.3 Acknowledgement e-Payment Receipt ................................................................... 20 6. Important Points to be kept in mind ............................................................................... 21 Annexure – 1: List of supported retail and corporate banks ........................................... 22 Annexure – 2: List of supported retail and corporate banks for IDC,IAC & Labour Cess payment .................................................................................................................................. 26 Annexure – 3 : Different Payment Modes: Process to be followed .................................. 27 i. Internet Banking......................................................................................................... 27 ii. Online NEFT/RTGS ................................................................................................. 27 iii. Offline Challan ....................................................................................................... 27 Annexure – 4: List of payments received through online e-payment application ......... 29 IT CELL Page 2 User Manual, e-Payment Town and Country Planning Department, Haryana 1.0 Introduction e-Payment application is designed to enable the users to make online payments through Department’s website i.e. www.tcpharyana.gov.in. User can make online payments easily and efficiently by using different modes like Internet Banking, NEFT/RTGS and Offline Challan. On making Online payment an acknowledgement receipt is generated. Applicants can also check the status of online payment against transaction number and government receipt number (GRN). This manual has been prepared with a view to provide step -by-step guidance to the users for making online payment through the e-Payment application. 1.1 The Salient features of e-Payment Online payment for all cases like Licence, Change of land use (CLU), Brick kiln, Enforcement and RTI so on. Online generation of transaction number upon making online payment. Verify and Print online payment receipt; any time; anywhere. Track payments made with the department by checking the payment status on your Dashboard. 1.2 Minimum Hardware & Software Requirement Web Browser Application – Best viewed in Google Chrome & Mozilla Firefox. Internet connection recommended 1Mbps or higher. Tool to open the PDF files such as Acrobat PDF Reader and for excel file MS Office. 1.3 Support If any query/clarification during payment, please report it to IT Cell, Town and Country Planning Department and send emails on [email protected] and [email protected] so that we can review the issue at earliest. IT CELL Page 3 User Manual, e-Payment Town and Country Planning Department, Haryana 2.0 Getting Started i. Type the URL www.tcpharyana.gov.in in the address bar of the selected browser ii. Once the web site is connected the Home page will appear as shown below: Home Page 2.1 Registration New user has to Register with us Click on <New User? Register Here> See screen below. Enter User Name Enter Mobile No Enter Email Id Click on Register Now IT CELL Page 4 User Manual, e-Payment Town and Country Planning Department, Haryana 2.2 Login To login click on <Login> link. See screen below. ADD COMPLETE DETAILS OF CREATING LOGIN Enter User Name Enter Password Click on Login button 2.3 Forgot password In case user forgot password, click on <Forgot Password> option provided in Login screen as shown in above screen. On pressing <Forgot Password> a link to generate new password will be sent to users registered email id and forgot password confirmation message will be sent to registered mobile no. IT CELL Page 5 User Manual, e-Payment Town and Country Planning Department, Haryana 3. Dashboard On successful login user will be provided with the following Dashboard, where all the online services viz. e- Licence, e-CLU, Online Document filing System and Online Payments so on can be accessed. Department wishes to add more online services in coming time. Applicants will be able to file various online applications & compliances and make online payments through the Dashboard. Dashboard also provides various details to the user in a single screen shot. E-Payment: Click here to see the section of online e-payment IT CELL Page 6 User Manual, e-Payment Town and Country Planning Department, Haryana New Payment Application: Click here to make new application of online payment Following payment details can be obtained on a single click on the dashboard: Successful Status : Details of all payments made successfully Awaited Status : Details of all awaited transactions Total Payment Applications : Details of all online transactions are listed on this link Reports : User can search the transactions based on various search criteria Verify/Download Challan : Challans generated earlier can be downloaded by entering the Transaction No./GR No. IT CELL Page 7 User Manual, e-Payment Town and Country Planning Department, Haryana 4.0 Making Payment Before making the payment, user must read all instructions carefully and enter all the mandatory parameters. 4.1 e-Payment Instructions e-Payment instructions will open as shown below: List of all banks aggregator wise: Click here to open list of banks IT CELL Page 8 User Manual, e-Payment Town and Country Planning Department, Haryana 4.2 e-Payment Application Form Click on the tab of <e-payment application form>, e-Payment form will be open as shown below: e-Payment Application Form: Click here to open the e-payment form NOTE: List of payments received through online e-payment application is available at Annexure – 4. IT CELL Page 9 User Manual, e-Payment Town and Country Planning Department, Haryana 4.3 STEPS TO MAKE THE PAYMENT Step 1: Select <CaseType>. See screen below Case type: Please select Case Type Step 2: Now select <Application Type> corresponding to that Case Type. Application type: Please select application Type Step 3: Now select <Charge Type>, as shown below: Charges Type: Please select Charges Type IT CELL Page 10 User Manual, e-Payment Town and Country Planning Department, Haryana Step 4: Now add details in <Payment Details> section. For payments to be made against a Licence case, enter the Licence No. against which the payment is to be deposited. After entering the first two digits of licence no., list of licence cases will automatically populate. Select your licence from the list. Automatically populate the list of corresponding licence no. after entering the licence no Once a <Licence No> is selected, the system will display Licence Nos, CaseId, Application Id, Licence Year. Also, the basic details of the record available with the Department will be displayed on the screen IT CELL Page 11 User Manual, e-Payment Town and Country Planning Department, Haryana Licence Details Basic Details Similarly, for CLU cases, enter the Case ID and system will display details related to the CLU case. IT CELL Page 12 User Manual, e-Payment Town and Country Planning Department, Haryana Step 5 : Now add <common details > like email id, Amount to be paid, Mobile No, Remarks Common Details Step 6 : Select