Carers' Information Guide
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Carers’ Information Guide In partnership with: NHS Rotherham, South Yorkshire Police and South Yorkshire Fire & Rescue Rotherham Carers’ Corner Contents Rotherham Carers’ Corner is You can visit us at: n Who is this booklet for? n Support Available from a resource centre for carers, Rotherham Carers’ Corner n What this book will Rotherham Children and developed in partnership with 2 Drummond Street tell you? Young People’s Services for Rotherham Carers. Rotherham S65 1HY Carers n How can I get help? It provides carers with a first n What should I do if I have Telephone: 01709 254809 n point of contact for information, Older People’s Services concerns about a child or advice and guidance. All carers Send us an email: n Physical Disability and Sensory adult abuse? are welcome to visit the centre [email protected] Impairment Services n How to make a Complaint, and access information about n Joint Learning Disability Service Website: Comment or Suggestion social activities, services, carers’ n Mental Health Services assessments, support groups and www.rotherham.gov.uk n South Yorkshire Fire Rescue n Financial Help Services training opportunities. Each week a range of services will be available from Rotherham n Rotherham Carers’ Emergency n South Yorkshire Police The centre is open: Carers’ Corner to support carers. Scheme Monday 9.00am - 5.00pm n Voluntary Organisations who Organisations will provide free n Support for Carers from Health support carers Tuesday 9.00am - 5.00pm drop in services and appointments Services in Rotherham Wednesday 9.00am - 5.00pm covering the following areas: Thursday 9.00am - 5.00pm n Legal Advice Friday 9.00am - 5.00pm n Benefits and Employment Advice Rotherham Carers’ Corner is n Carers’ Forums and Rights Who is this booklet for? a resource available to carers n Carers Support and Peer Groups regardless of who they care for and n Advice & Guidance Information in this booklet will “Care giving” is undertaken by a for how long they care. n Information help you if you are a carer. wide variety of people of all ages n Assessments A carer is someone who looks after and is often spread over many a partner, relative or friend who years. Very often people who carry has a disability or long term illness, out this kind of work do so out and couldn’t manage to live of affection, a sense of duty and independently, or whose health often with a belief that there is no and wellbeing would deteriorate alternative. without the carers help. A parent Caring for someone you love will may also be a carer if they care not always be easy but you can for a child with a disability or long be helped by the right support term illness. services. What this booklet will tell you? Carers Assessment The information in this booklet n How to get support from the What is a carers’needs assessment? tells you: Health Services in Rotherham A carers’ needs assessment n Carers Forum n Who you should contact if n What support is available from happens when a Social Worker n Carers needs assessments you need to know more about Rotherham Children and Young or Social Services Officer talks to support from Adult Services Peoples Services for carers you about the kind of help that n Community rehabilitation n How to get a Carers’ Needs n What to do if you are concerned you may need and what help and n Day care services Assessment about someone who is a victim support we may be able to give you. This could be with or without n Direct Payments n Where to get financial help of abuse or about someone you think may be abusing another the person you care for being n Domiciliary (home care) and what benefits, grants and present. discounts are available person services n Following the assessment, the best n n Information on the support Fire safety in and about Full Needs Assessments your home outcomes for both a person being available from the Joint cared for, and their carer, need to n Information about services and n Learning Disability Service, How to make a complaint be discussed and agreed with the support for carers Mental Health Carers’ Support n What local and national permission of the person who is n Respite, residential and nursing Team, Older Peoples Services voluntary organisations are being cared for. placements and the Physical Disability and available to assist you in your Sensory Impairment Services Even if the cared for person n Welfare benefits advice. caring role refuses an assessment, a carer can n About Mental Health Services n National Organisations still be assessed in their own right and how to get support Will I have to pay for and have services arranged. services? n About the Carers’ Emergency Scheme Types of support available Carers will not be charged for following an Assessment of services. However, the person Need you are caring for may, following a financial assessment, need How can I get help? n Access to specialist teams to contribute to the cost of the (sensory, therapy, interpreter If you think that you need our help Email: services. However, most people and mental health) then you can ask for advice and [email protected] pay nothing at all. a Carers Needs Assessment by n Adaptations and equipment Fax: 01709 829950 contacting Rothercare Direct. n Adult protection support Text: 07748142816 Telephone: 01709 822330 n Advocacy (Advocacy is Out of hours telephone speaking up for, or acting on number: 01709 336080 behalf of) Direct Payments Physical Disability and Sensory This is a scheme where people are Email: Impairment Services given money directly to pay for [email protected] their own care. The Physical Disability Service The Visual Impairment and Deaf Fax: 01709 829950 provides support for disabled Teams provide support for blind, For more information please Text: 07748142816 people who have a physical partially sighted, deaf, and hard of contact Rothercare Direct sensory impairment between the hearing and deaf blind people of Telephone: 01709 822330 Out of hours telephone ages of 18 and 65, and for their all ages and for their carers. number: 01709 336080 carers. Information on any of the services To obtain further information or above can be made available in a to request an assessment of your range of formats and languages Older People’s Services needs please contact Rothercare including Braille, audio tape and Direct Telephone 01709 822330 large print. Older People’s Services currently n Carers Forum provides support and services for n Carers needs assessments people over the age of 65, and their carers. n Community rehabilitation Joint Learning Disability Service For information on the help n Day care services The Learning Disability Service in The types of support available by available please ring Rothercare n Direct Payments Rotherham is provided jointly by the Joint Learning Disability Service Direct on 01709 822330. Rotherham Metropolitan Borough or in partnership with others n Domiciliary (home care) Council and Rotherham, Doncaster Types of support available n Assessment and Care services and South Humber Health NHS following an Assessment of Need Management (eg Community n Full Needs Assessments Foundation trust (RDaSH) Teams, Assessment and n Access to specialist teams n Information Treatment Unit) including carers (sensory, therapy, interpreter How Do You Get Help? assessments and mental health) n Respite, residential and nursing placements To get a service or other help you n Residential Care (eg residential/ n Adaptations and equipment need to contact the Community nursing homes and respite n Welfare benefits advice. n Adult protection support Team by: services) n Advocacy Telephone: 01709 302834 n Advice and Information and Email Carer Support (eg Rotherham LearningDisabilityService@ Advocacy Partnership, SpeakUp) rotherham.gov.uk n Care in People’s Homes (eg home care, supported living schemes, and Shared Lives) n Day Services (eg day and Services in Rotherham.” You can get resource centres, specialist day this booklet on–line at Financial Help for Carers care). Website: www.rotherham. Some of the main benefits n Caring for at least 35 hours For more detailed information about gov.uk/downloads/file/2011/ are as follows: a week the Joint Learning Disability Service, get_to_know_about_learning_ n Caring for someone who is in there is an accessible booklet “Get disability_services Carer’s Allowance to know about Learning Disability receipt of either Disability Living Carer’s Allowance is the only social Allowance (middle or highest security benefit specifically for rate) care component or carers to claim. Carers Allowance n Attendance Allowance or Mental Health Services is a taxable weekly cash benefit for people aged at least 16 who n Constant Attendance The Mental Health Services n Carer breaks are giving regular and substantial Allowance at or above the normal maximum rate with an provide assessment and support n Carers Forum care to a severely disabled person for people aged 16 to 64, their for at least 35 hours a week. Carers industrial Injuries Disablement carers and young carers. n Education and training Allowance does not depend on Benefit or the basic (full-day) rate with a War Disablement Referrals to the team can be made n Encourage leisure activities and National Insurance contributions. pension through a number of sources. community involvement Claiming Carers Allowance could affect the benefits of the person Initially people seek support n Encourage problem solving You may have to pay tax on your through their G.P., where they can for whom you are caring. You Carer’s Allowance. n be referred for specialist Mental Help in a crisis/emergency should get advice about this before claiming.