A Guide to Residential and Nursing Care for Older People
Total Page:16
File Type:pdf, Size:1020Kb
Autumn 2021 | 37th Edition A Guide to Residential and Nursing Care for Older People Contents A Guide to Residential and Nursing Care Autumn 2021 Who is this booklet for? P4 What will this booklet tell you? P4 How can I get help? P4-5 What is a care home? P6 What is the difference between a Residential and Nursing Care Home? P6-7 How much will I have to pay? P7 How can I get help with the cost of my residential or nursing care? P8 Paying for your own residential or nursing care P9 How do I organise respite care? P10 Who will decide if I can't? P12 How are the care homes rated? P12 How we assess care homes P13 Deciding which care home P14-21 Residential and Nursing Care Homes in Rotherham P22-25 What should I do if I have a comment, compliment or complaint? P26-27 Adult abuse, can you help to stop it? P29 Whilst every care has been taken to make sure the information in this publication is up to date it is not intended to be a complete and authoritative statement of the Law on the issues covered. The publishers and the promoters cannot accept Whilst we have taken every care in compiling this responsibility for any loss arising from the use of booklet, the publishers and promoters cannot accept information contained in this publication. responsibility for any inaccuracies. The inclusion of Designed and published by Octagon Design & any advertisement in no way endorses the services or Marketing Ltd, 01302 714528 products sold. 3 Who is this booklet for? The information in this booklet will help • Need a short break in a residential or you if you: nursing care home • Are thinking of moving into a • Are looking for a residential or nursing residential or nursing care home care home for someone you care for, a relative or friend. This booklet should be used to help and support you to make an informed decision before you move to a care home. An electronic copy is also available on the website at www.rotherham.gov.uk. What will this booklet tell you? • How can I can get help? • Who will decide if I can’t? • What is a care home? • How are the care homes rated? • What is the difference between a • Deciding which care home is best for me residential and nursing care home? • List of residential and nursing care • How much will I have to pay? homes available in Rotherham • How I can get help with the cost of my • What should I do if I have a problem/ residential or nursing care? complaint/compliment? • How do I organise respite care? • Other useful sources of information How can I get help? We can help you if you are thinking the Customer Contact Team to find out about residential and nursing care or about the full range of help available. you think that you may need other care You may be having problems with and support services. getting out of bed, getting washed and If you have a disability, a mental dressed, going to the toilet or getting health condition, hearing or sight loss out and about in your local area and and are having difficulties managing need advice or support to remain with daily living tasks, you can contact independent and safe. 4 How can I get help? Continued Contact: Customer Contact We will support you and your carer to Tel. No. (01709) 822330 make a choice of home which takes into consideration all the things that are E-Mail: ASC-CustomerContactTeam important to you including providing @rotherham.gov.uk information on whether or not the or visit your local Council offices at home will meet your needs and the Rawmarsh, Dinnington and Aston or at quality of care provided at the home(s) the main council building at Riverside you are considering. House in the town centre of Rotherham. If you choose to arrange and pay for A care assessment is when a Social your own residential care you can still Worker or Assessment and Review contact First Point of Contact and ask Co-ordinator talks to you, and your family for a care assessment and we will help and friends if you wish, about the kind of and support you to find a care home help that you may need and what help which meets your needs. and support we may be able to give you. We will offer you a care assessment Examples of things that may be discussed regardless of whether or not you are at your care assessment include: able to pay for your own care. • Coping with your personal needs – for You can also visit our website called example, getting in and out of bed, “Connect to Support Rotherham” getting washed and dressed, going to where you can find out about care the toilet. providers and purchase care support services and products to help you • Coping with domestic and maintain your independence. household tasks For more information visit • Your physical and mental health needs www.connecttosupport.org/rotherham • Getting around, both inside and There is also a website called outside your home “Rotherham Gismo” which gives you details of voluntary and • Any leisure, recreational or social needs community services available in your • Who is providing help to you now local area. For more information visit www.rotherhamgismo.org.uk • Where you are living and what type of accommodation you have • How the care will be paid for 5 What is a care home? There are two main types of care homes: The majority of care homes in • Residential care homes which do not Rotherham are run by privately owned provide nursing care organisations, with a small number run by the Local Authority and charities. • Nursing care homes which provide When we talk about care homes in nursing care this guide, we are talking about care A care home is what we call a home homes which have been inspected that offers accommodation and and registered. personal care. All care homes are regulated by the Care Care homes can offer different types Quality Commission (CQC) which have of care, such as residential care or been appointed by the Government. All nursing care. There are also some care care homes that the Council contracts homes which provide specialist care with to provide care are also subject to for people who require extra support, the Council’s quality monitoring systems often due to dementia or other mental which helps to improve the consistency health conditions. and quality of care provided. What is the difference between a Residential and Nursing Care Home? A residential care home is a care personal care. home of any size, which offers The difference between a nursing care accommodation, meals and home and a residential care home is personal care. that a nursing care home also offers Residential homes offer care and 24-hour care by a qualified nurse. support throughout the day and night. Some care homes can offer both Staff in a residential care home can residential care and nursing care. help you with washing, dressing, going to the toilet and meal-times. If you choose a home which provides both residential and In a residential care home you will nursing care you may not need be cared for by suitably qualified or to move to another home if your experienced staff. needs increase and you require A nursing care home is similar to a nursing support later on in life. Your residential care home and will also nursing needs will be met by the offer accommodation, meals and community nursing service. 6 Continued If you are choosing a home for a Age UK also provide a care home person who is affected by dementia, checklist which will help you to make please read Alzheimer's Society an informed choice about which care “Selecting and Moving into a Care home would best meet their needs. Home”. This can be found on their This is available on their website at website at www.alzheimers.org.uk www.ageuk.org.uk How much will I have to pay? You will always need to pay something The prices are subject to change every towards the cost of your residential or year from April onwards. nursing care. The amount you will have If you are assessed as needing to pay is worked out using a national nursing care then Rotherham Clinical set of rules. We will pay the difference Commissioning Group will pay for the between your contribution and the fee nursing care costs only. for your place in the home, as long as the home doesn’t charge more than we However, you will still need to contribute expect to pay. towards your personal care costs within a residential or nursing care home. As financial arrangements are complicated and can change, it is Some residential or nursing care homes difficult to tell you what the cost of your charge a price which is more than the care will be. price which the Council has decided is reasonable to pay for residential or In Rotherham, the Council decides a nursing care. price which we think is reasonable to pay for residential or nursing care. We decide If you decide to go into a residential or a separate price for residential care, nursing care home then a friend, relative nursing care and dementia care. or other person may have to pay the extra amount to meet the price which A Guide to the prices from April 2021 for the care home charges.