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Mediamanager User Guide

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Mediamanager User Guide MediaManager User Guide MediaManager User Guide MediaManager User Guide MediaManager allows you to create and edit events and archives of your meetings. Start Here This section provides an overview of MediaManager, and includes a glossary of terms. This section includes the following topics: What is MediaManager? Getting Started in MediaManager Glossary of MediaManager Terms Home This section describes the MediaManager Home page, and describes each of its features in detail. This section includes the following topics: Navigating the Home Page Using the Search Feature in MediaManager Events This section describes the Events tab in detail, and describes how to create and edit events and agendas. This section includes the following topics: Navigating the Events Tab Creating an Event Recurring Event Setup Editing an Event Copying an Event Modifying One Event in a Series Starting and Stopping an Event Deleting an Event Preparing an Agenda Loading an Agenda © 2014 Granicus, Inc. All rights reserved. 1 MediaManager User Guide Editing an Agenda Publishing an Agenda During the Meeting This section describes what to do during your meeting. It includes the following topics: Starting the Meeting Stopping the Meeting Archives This section describes the Archives tab in detail, and explains how to create and edit archives, archive folders, and minutes. This section includes the following topics: Navigating the Archive Interface Creating a New Archive Creating an Archive Folder Deleting an Archive Deleting an Archive Folder Editing an Archive Folder Opening an Archive Folder for Editing Opening an Archive for Editing Printing the Minutes Publishing a Video Publishing the Minutes Swapping Videos between two selected Archives Trimming a Video Clip Using the Rich Text Toolbar Publishing Points This section describes how to publish your meeting to the web as a live stream or an archived video. This section includes the following topics: Creating a Publishing Point © 2014 Granicus, Inc. All rights reserved. 2 MediaManager User Guide eComments See eComment Administration and User Guide. Closed Captioning This section describes how to add closed captioning to your meetings, improving accessibility for the hearing-impaired. This feature is only supported for Government Transparency Suite users. Contact your Granicus Account Manager if you're interested in learning more. This section includes the following topics: Managing Closed Captioning Reports This section describes how to use the Reports tab in MediaManager to analyze your site's analytics. Download a PDF of the MediaManager User Guide © 2014 Granicus, Inc. All rights reserved. 3 MediaManager User Guide Start Here Overview This section includes best practices for this user guide, the MediaManager interface, and general workflows. How to Use This Guide Congratulations on your new Granicus solution! Before you get started, take a moment to review the guide and look for the following things: Tips for Success These tips are a collection of best practices and shortcuts for your Granicus solution. These tips, though not mandatory, help you use your Granicus solution as efficiently as possible. Notes and Warnings Additional information is found in the form of Notes and Warnings. These callouts contain important information you should know in regards to your solution. References Your user guide contains reference materials such as images, tables, and a glossary. Please study these reference materials to enhance your knowledge of your Granicus solution. Content The steps within this guide explain how to use your solution the way it was designed. However, your solution’s interface or functionality may differ depending on your version of software or user guide. Complete the tasks in this guide from beginning to end as they are written. Only follow any work- arounds as they have been assigned to you by Granicus staff. Take the time to explore this user guide and your Granicus solution. The more you practice with your solution, the more efficient you’ll become! © 2014 Granicus, Inc. All rights reserved. 4 MediaManager User Guide What is MediaManager? Overview MediaManager allows you to improve your web presence by adding a centralized, up-to-date repository of public meeting information including meeting agendas, minutes, and on-demand video. All information is available through a portal that matches the look and feel of your existing website. Citizens can easily subscribe to RSS feeds and receive notifications when new content is published online. To use MediaManager, you'll need a Windows-based PC and Internet Explorer 8 or higher. Workflow At its simplest level, the MediaManager workflow can be broken down into three stages: 1. Before the Meeting (Events) 2. During the Meeting 3. After the Meeting (Archives) Before the meeting, you'll create events; upload an agenda; add attachments, notes, motions, and votes; and create publishing points for the display of your video and supporting documents. During the meeting, your workflow will change depending on which suite and attached products you use. You can start and stop the meeting from within MediaManager. However, if you have the Legislative Management or Government Transparency suites, you'll be working in LiveManager. After the meeting, you'll edit the archive created when the meeting runs, edit the minutes, and edit the video. © 2014 Granicus, Inc. All rights reserved. 5 MediaManager User Guide Getting Started in MediaManager Signing In To sign in to MediaManager, perform the following steps: Note: Granicus recommends using Internet Explorer 8 or newer, and disabling Pop-up Blocker for your MediaManager site. 1. Enter http://(jurisdiction).granicus.com in your browser's address field. For example: http://sanfrancisco.granicus.com. 2. Confirm the Sign in screen appears. 3. Enter your Username and Password in the corresponding fields. 4. Click Sign In. Signing in to MediaManager © 2014 Granicus, Inc. All rights reserved. 6 MediaManager User Guide Navigating the MediaManager Interface After signing in, take a look around and then read through the following sections to familiarize yourself with MediaManager's features. Forgot Your Password? If you have forgotten your password, contact your MediaManager administrator or IT lead. Requesting a New Account If you are a new user and would like to request a new MediaManager account, contact your MediaManager administrator or IT lead. Apps Menu From the Apps menu, you can access all of the various Granicus cloud apps that your organization uses. Click the Apps menu and select the cloud application (for example, Boards and Commissions) you'd like to open. The Apps Menu Help Options The Help Center Link is located in the top right corner of every screen. From this link, you can access the Granicus Help Center to see user guides, training videos and PDFs, frequently asked questions, and more. You can also contact our Customer Care team via an online form. © 2014 Granicus, Inc. All rights reserved. 7 MediaManager User Guide Help Center Link You can also access MediaManager's contextual help options by expanding any of the Help Me With ... boxes and selecting the available links, which are available from almost every screen in the application. These links allow you to view help topics and FAQ articles that are directly relevant to the screen you're on. Contextual Help Topics Search The Search field is located on the top right of the screen. To search for an item, enter the keyword in the Search field, and press Enter on your keyboard. © 2014 Granicus, Inc. All rights reserved. 8 MediaManager User Guide The Search Field Lists of all the Event, Archive, Content View, Group, and Template matches for the search are displayed. Double-click a search result to view the player page for the item. Select the Edit button to edit the item. Search Results for "City" User Drop-Down Menu The User drop-down menu is located in the upper right-hand corner of every screen, right next to the Help & Training drop-down menu. From this menu, you can view your account information or sign out of MediaManager. Click your name to open it. © 2014 Granicus, Inc. All rights reserved. 9 MediaManager User Guide The User Drop-Down Menu Signing Out To sign out of MediaManager: 1. Click the User drop-down menu in the upper right corner of the screen. 2. Select Sign Out. 3. Confirm the sign out by clicking Yes at the confirmation screen. Sign Out Policy There are two session expirations for MediaManager sign ins: sliding and absolute. Sliding expiration means you will be signed out after a set period of inactivity. Activity is defined as any button click, media launch, or other function on a MediaManager page. Absolute expiration means you will have to sign back in after a certain time period, even if you’ve been active the entire time. Both forms of timeout are security measures to ensure unauthorized users won’t have unlimited access to your data if you accidentally forget to log out of MediaManager after a session. © 2014 Granicus, Inc. All rights reserved. 10 MediaManager User Guide Glossary Term Definition Archive The term Granicus uses to label the video recording of the meeting after it has been updated to MediaManager. Citizen Participation Granicus product suite enabling citizens to be active contributors to the legislative process. Encoder The server responsible for recording, streaming and transferring media files to Granicus’ cloud services (data center). In addition, it manages data captured during the meeting such as time stamps, notes, and motions/votes. Lastly, it serves as a data repository to other Granicus applications such as LiveManager and VoteCast. In short, the encoder is the nerve center for all Granicus related tasks that happen during a live event. Event The term Granicus uses to define a recurring meeting type in MediaManager. Government Transparency Granicus product suite used to easily publish content, link related documents, and provide keyword searches so your constituents have online access to public meetings and records.
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