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CONTENTS Logan MCV 2011 RENAULT ANNUAL REPORT 2011 RENAULT ANNUAL REPORT DACIA RSM RENAULTANNUAL REPORT AN AMBITIOUS 2011 STRATEGY, FOR A BRAND Logan IN FULL RENEWAL QM5QM5 2011 ANNUAL REPORT CONTENTS Logan MCV SM3 01 - 09 10 - 60 Sandero 01 PROFILE 10 AN AMBITIOUS STRATEGY Renault Group Key fi gures 02 INTERVIEW WITH CARLOS GHOSN 04 THE MANAGEMENT TEAM 06 PRESENTATION OF THE TEAM 08 ACTIVITIES OF THE BOARD OF DIRECTORS AND SPECIALIZED COMMITTEES 09 CLOSE RELATIONS WITH SHAREHOLDERS 12 GROWTH DRIVERS 40 THE RENAULT BRAND SM5 13 1 group, 3 brands 42 DESIGN RENAULT’S CSR 16 Renault, a global automotive group 43 “Simple”, “sensual” and “warm” INITIATIVES CORRESPOND (www.renault.com) TO THE GUIDELINES SET 19 Russia, Brazil and India: the three priority 46 Focus on four creations in 2011 OUT BY THE ISO 26000 markets in Renault’s 2016 Plan STANDARD 22 Map of manufacturing sites, 48 INNOVATION sales and brands 49 Ahead of its time Renault puts people and environmental Duster protection at the heart of its strategy, as 24 ALLIANCE 52 QUALITY evidenced in its strong commitment to social responsibility. The initiatives described 25 Keys to performance 53 “Renault Quality Made” throughout this annual report are part of this policy and address seven key ISO 26000 issues: governance, human rights, working relationships 28 THE ENVIRONMENT 56 Z.E. and conditions, loyal practices, consumers, 29 Working on all fronts 57 2011, ready to go! community and sustainable development. 32 SOCIAL 60 FINANCIAL RESULTS SM7 33 Towards a new dynamic… 36 Corporate social responsibility 64 THE RENAULT RANGE 38 Focus on four CSR highlights Renault Group Communication Department: Florence de Goldfiem / Text: Corinne Delahaye / Designed and produced by: / Photo credits: Ralph Richter: Cover - AGNETTI Sébastien: p. 14 – ASSET Bernard: p. 48 - BOULZE Christophe: p. 6, 7 - BROSSARD Yannick: p. 31 - CHARONNAT Serge: p. 50 - COM DRF: p. 9 -CG EXEDREAM: p. 56, p. 72 - CURTET Patrick: p. 12, 14, 44, 60 - DE BOURGIES Stéphane: p. 4,5 - DONCOURT Florent: p. 54 - DRSE: p. 37, 38, 39 - FRANCISSA Isabelle: p. 17, 35 - GAYE Christophe: p. 15 - KOUZMINE Alexandre: p. 18, 19, 34 - LA ROCCA Antoine: p. 30 - LPS: p. 58 - Marketing 3D-Sales: p. 10, 11, 28, 40, 41, 46, 47, 50 - MEUNIER Denis: p. 45 - LANGE Jean François: p. 27 - NOELS David: p. 26 - PERENOM Luc: p. 55 - RASTOIN Pierre-Emmanuel: p. 2 - Renault Brazil: p. 18, 52 - Renault Communication: p. 51 - Renault India: p. 18 - SIMONETTI Mauricio : p. 21 - STROPPA Philippe: p. 26, 32, 34, 54, 59 - WOLF Stanislas: p. 14 - Zangxun/Getty: p. 24 - Range: ASSET Bernard, Artificial Reality, BERNIER Anthony, COSTA Raphaël, CROZES William, CUGNY Claude, HARVEY Jean-Paul, LEHAL Jean-Brice, LOUIBA Karim, Renault Marketing 3D-Sales, Renault Communication, RSM Communication. Renault has chosen paper made up of 60% recycled fi bers and 40% FSC fi bers from sustainably managed forests. The printing fi rm is Jouve, a company with FSC and Imprim’vert certifi cation, refl ecting its commitment to the environment. Lodgy Renault 13/15, quai Le Gallo – 92513 Boulogne Billancourt Cedex France / Tel. : 33 (0) 1 76 84 04 04 DRIVE THE CHANGE Investor Relations Department – Renault Group Communication Department RARN011_I-IV_GB_BAT4.indd 1 03/04/12 13:08 2011 RENAULT ANNUAL REPORT 1 2011 RENAULT ANNUAL REPORT DACIA RSM RENAULTANNUAL REPORT AN AMBITIOUS 2011 STRATEGY, FOR A BRAND Logan IN FULL RENEWAL QM5QM5 1902 2012 2011 ANNUAL REPORT CONTENTS Logan MCV PROFILE Renault, 110 years of engine excellence SM3 01 - 09 10 - 60 Sandero 01 PROFILE 10 AN AMBITIOUS STRATEGY The Renault group has been making cars since 1898. Today, it designs, 1902 Renault Group manufactures and markets vehicles under three brands: Renault, Dacia and FIRST VICTORY FOR Key fi gures A RENAULT ENGINE, IN Renault Samsung Motors. THE PARIS-VIENNA RACE 02 INTERVIEW WITH CARLOS GHOSN 04 THE MANAGEMENT TEAM 2012 06 PRESENTATION OF THE TEAM Operating in 115 countries with 38 production sites and 13,300 sales outlets, 10 FORMULA 1 WORLD CHAMPION CONSTRUCTORS’ TITLES 08 ACTIVITIES OF THE BOARD OF DIRECTORS Renault offers a broad range of innovative, safe and increasingly environment- AND SPECIALIZED COMMITTEES 09 CLOSE RELATIONS WITH SHAREHOLDERS friendly vehicles. Its credit subsidiary RCI Banque fi nances vehicles for customers 12 GROWTH DRIVERS 40 THE RENAULT BRAND and Renault-Nissan Alliance brand dealerships. 2,722,062 SM5 13 1 group, 3 brands 42 DESIGN VEHICLES SOLD IN 2011 RENAULT’S CSR 16 Renault, a global automotive group 43 “Simple”, “sensual” and “warm” INITIATIVES CORRESPOND To meet the major technological challenges of the automobile of the future – and (www.renault.com) TO THE GUIDELINES SET 19 Russia, Brazil and India: the three priority 46 Focus on four creations in 2011 OUT BY THE ISO 26000 markets in Renault’s 2016 Plan electric vehicles in particular – while pursuing its strategy of profi table growth 118 STANDARD 22 Map of manufacturing sites, 48 INNOVATION with the Renault, Dacia and Renault Samsung Motors brands, the Group relies COUNTRIES IN WHICH RENAULT OPERATES sales and brands 49 Ahead of its time on the skills of its 128,000 employees worldwide, the Alliance with Nissan, the Renault puts people and environmental Duster protection at the heart of its strategy, as 24 ALLIANCE 52 QUALITY partnership with AvtoVAZ and, more recently, the strategic cooperation agreement evidenced in its strong commitment to social 128,000 responsibility. The initiatives described 25 Keys to performance 53 “Renault Quality Made” between the Renault-Nissan Alliance and Daimler AG. EMPLOYEES throughout this annual report are part of this policy and address seven key ISO 26000 issues: governance, human rights, working relationships 28 THE ENVIRONMENT 56 Z.E. and conditions, loyal practices, consumers, 29 Working on all fronts 57 2011, ready to go! community and sustainable development. €42,628 32 SOCIAL 60 FINANCIAL RESULTS million GROUP REVENUES IN 2011 SM7 33 Towards a new dynamic… 36 Corporate social responsibility 64 THE RENAULT RANGE 38 Focus on four CSR highlights Renault Group Communication Department: Florence de Goldfiem / Text: Corinne Delahaye / Designed and produced by: / Photo credits: Ralph Richter: Cover - AGNETTI Sébastien: p. 14 – ASSET Bernard: p. 48 - BOULZE Christophe: p. 6, 7 - BROSSARD Yannick: p. 31 - CHARONNAT Serge: p. 50 - COM DRF: p. 9 -CG EXEDREAM: p. 56, p. 72 - CURTET Patrick: p. 12, 14, 44, 60 - DE BOURGIES Stéphane: p. 4,5 - DONCOURT Florent: p. 54 - DRSE: p. 37, 38, 39 - FRANCISSA Isabelle: p. 17, 35 - GAYE Christophe: p. 15 - KOUZMINE Alexandre: p. 18, 19, 34 - LA ROCCA Antoine: p. 30 - LPS: p. 58 - Marketing 3D-Sales: p. 10, 11, 28, 40, 41, 46, 47, 50 - MEUNIER Denis: p. 45 - LANGE Jean François: p. 27 - NOELS David: p. 26 - PERENOM Luc: p. 55 - RASTOIN Pierre-Emmanuel: p. 2 - Renault Brazil: p. 18, 52 - Renault Communication: p. 51 - Renault India: p. 18 - SIMONETTI Mauricio : p. 21 - STROPPA Philippe: p. 26, 32, 34, 54, 59 - WOLF Stanislas: p. 14 - Zangxun/Getty: p. 24 - Range: ASSET Bernard, Artificial Reality, BERNIER Anthony, COSTA Raphaël, CROZES William, CUGNY Claude, HARVEY Jean-Paul, LEHAL Jean-Brice, LOUIBA Karim, Renault Marketing 3D-Sales, Renault Communication, RSM Communication. Renault has chosen paper made up of 60% recycled fi bers and 40% FSC fi bers from sustainably managed forests. The printing fi rm is Jouve, a company with FSC and Imprim’vert certifi cation, refl ecting its commitment to the environment. Lodgy Renault 13/15, quai Le Gallo – 92513 Boulogne Billancourt Cedex France / Tel. : 33 (0) 1 76 84 04 04 DRIVE THE CHANGE Investor Relations Department – Renault Group Communication Department RARN011_I-IV_GB_BAT4.indd 1 03/04/12 13:08 RARN011_1_GB_BAT.indd 1 11/04/12 18:05 INTERNATIONALINTERNATIONAL PASSENGERS PASSENGERS CARS CARS ELECTRICELECTRIC VEHICLES VEHICLES LIGHTLIGHT COMMERCIAL COMMERCIAL VEHICLES VEHICLES RENAULTRENAULT GROUP GROUP IN 2011IN 2011 Wind Wind RENAULT RENAULT CREDIT CREDIT INTERNATIONAL INTERNATIONAL FINANCIALFINANCIAL RESULTS RESULTS KoleosKoleos Sold inSold Europe in Europe and and €761 million€761 million internationallyinternationally contributioncontribution to Group to operating Group operating margin, margin, GROUPGROUP NET FINANCIALNET FINANCIAL 8.2% higher8.2% than higher in 2010.than in 2010. OPERATINGOPERATING DEBT DEBTOF OF Pulse Pulse IntendedIntended exclusively exclusively GROUPGROUP REVENUES REVENUESMARGINMARGIN NET INCOMENET INCOME AUTOMOTIVEAUTOMOTIVE for Indiafor India FIGURESFIGURES (€ billion)(€ billion) (€ billion)(€ billion) (€ thousand)(€ thousand) (€ billion)(€ billion) KangooKangoo Z.E. Z.E. 3.5 3.5 FluenceFluence Trafi c Trafi c 42.6 42.6 2.1 2.1 39.0 39.0 1.1 1.11.1 1.1 7.94 7.94 GROUPGROUP RESULTS RESULTS IN IN 37.8 37.8 5.92 5.92 1.44 1.44 20112011 ARE AREON TRACK ON TRACK 1 GROUP,1 GROUP, 3 BRANDS 3 BRANDS QUALITYQUALITY 33.7 33.7 0.6 0.6 0.3 0.3 0.30 0.30 WITHWITH THE OBJECTIVESTHE OBJECTIVES LatitudeLatitude 2008 20092008 20102009 20112010 2011 2008 2008 2010 20112010 2011 2008 2008 2010 20112010 20112008 20092008 2010 20092011 2010 2011 2009 2009 2009 2009 IN THEIN PLAN.THE PLAN. RENAULT RENAULT -0.4 -0.4 In 2011In Twingo, 2011 Twingo, Clio, Mégane Clio, Mégane and Scénic and wereScénic were rated “Excellent”rated “Excellent” by ADAC, by aADAC, German a German POSITIVE POSITIVE FREE CASH-FLOWFREE CASH-FLOW Logan Logan -3.1 -3.1 automotiveautomotive club that club assesses that assesses the reliability the reliability of of -3,1 -3,1 RENAULTRENAULT DACIADACIA RSM*RSM* the car thepopulation car population in an annual in an reportannual that report has that has €1.084€1.084 FluenceFluence 2,260,6942,260,694 343,233343,233 118,135118,135 becomebecome a benchmark a benchmark In Europe. In Europe. INTERNATIONALINTERNATIONAL RENAULTRENAULT EUROPE EUROPE MILLIONMILLION vehicles vehicles sold sold vehicles vehicles sold sold vehicles vehicles sold sold DACIA DACIA Target ofTarget aggregate of aggregate operational operational free free Auto PlusAuto magazine Plus magazine ranked rankedDacia the Dacia best the best cash fl owcash of €2fl ow billion of €2 between billion between 2011 2011 performerperformer on the “numberon the “number of breakdowns/ of breakdowns/ and 2013.and 2013.
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