• Reassurance that your care and POhWER treatment will not be affected as a result of making a complaint. Tel: 0300 456 2370 • To be informed of any appropriate Email:
[email protected] actions resulting from your complaint. Web: www.pohwer.net Telephone: Monday-Thursday 8:30am - 4pm POhWER, P O Box 14043, Birmingham, B6 Friday 8am - 4pm 9BL Lincoln County Hospital - 01522 573883 Your Experience If you are unhappy with the Pilgrim Hospital - 01205 445689 outcome of your complaint Counts Grantham Hospital - 01476 464133 We hope our response will resolve your Email address (all sites) issues. If you are still not satisfied with our
[email protected] handling of your complaint, you have the right to refer your case to the Parliamentary Web: www.ulh.nhs.uk/patients/patient- and Health Service Ombudsman (PHSO), How to say thank you, make experience/feedback/ which makes final decisions on unresolved a comment, get an answer to Postal address for complaints complaints about the NHS in England. It is an independent service, which is free for a concern or make a formal Complaints Team, Lincoln County Hospital, everyone to use. Greetwell Road, Lincoln, LN2 5QY complaint The Parliamentary and Health Service Complaints Team, Pilgrim Hospital, Sibsey Ombudsman, Millbank Tower, Millbank, Road, Boston PE21 9QS London, SW1P 4QP Complaints Team, Grantham & District www.ombudsman.org.uk Hospital, 101 Manthorpe Road, Grantham
[email protected] NG31 8DG 0345 015 4033 (Monday-Friday 8:30-5:30) Can I get help to make my The Trust endeavours to ensure that the complaint? information given here is accurate and impartial.