Rochester Area TRANSPORTATION STUDY

Rochester Area TRANSPORTATION STUDY APPENDICES FINAL REPORT DRAFT - May 1, 2012 SPONSORED BY THE GENESEE TRANSPORTATION COUNCIL JUNE 2012 APPENDIX: CONTENTS Appendix A: Questionnaire Script .................................................................................................A1 Appendix B: Web Survey Screenshots .......................................................................................A33 Appendix C: Debrief Call Script and Results .............................................................................A65 C.1 Rochester Household Travel Survey Pilot Study Debrief Telephone Call Script ....................................A65 C.2 Telephone Debrief Questions ...............................................................................................................................................A65 C.3 Printed Materials ...........................................................................................................................................................................A66 C.4 Survey Content .............................................................................................................................................................................. A67 C.5 General Participation ................................................................................................................................................................. A75 C.6 Conclusion ........................................................................................................................................................................................ A76 Appendix D: Non-Response Debrief Call Script and Results ��A77 D.1 Purpose................................................................................................................................................................................................. A77 D.2 Approach ............................................................................................................................................................................................ A77 D.3 Telephone Debrief Questions ............................................................................................................................................... A77 Appendix E: Open-Ended Comments .......................................................................................A83 E.1 Transportation Policy & Planning ...........................................................................................................................................A84 E.2 Road Quality ...................................................................................................................................................................................A103 E.3 Bus System ......................................................................................................................................................................................A109 E.4 Personal Auto Use .......................................................................................................................................................................A162 E.5 Train/Light Rail .............................................................................................................................................................................. A195 E.6 Walking/Biking .............................................................................................................................................................................A202 E.7 Survey ................................................................................................................................................................................................. A214 E.8 Other ..................................................................................................................................................................................................A222 APPENDIX: FIGURES Appendix B: Web Survey Screenshots ......A33 Figure B1: Log-In Page .........................................................A33 Figure B31: Address .............................................................A48 Figure B2: Welcome Page ................................................A33 Figure B32: Origin/Destination Distance ................A49 Figure B3: Instructions ...................................................... A34 Figure B33: Trip Purpose ..................................................A49 Figure B4: Overview .......................................................... A34 Figure B34.1 : Trip Info - Auto ........................................A50 Figure B5: Status Page .......................................................A35 Figure B34.2: Trip Info: CATS, RTS, Walking ........A50 Figure B6: Introduction......................................................A35 Figure 34.3: Trip Info - LATS, WATS, Walking ........A51 Figure B7: Number Vehicles .......................................... A36 Figure 35: Thank You...........................................................A52 Figure B8: Vehicle Information ..................................... A36 Figure B36.1: Days Commute ..........................................A52 Figure B9: Zip ..........................................................................A37 Figure B36.2: Days Commute (School) .....................A53 Figure B10: Years of Residence ....................................A37 Figure B37: Work Time .......................................................A53 Figure B11: Seasonal Residence ................................... A38 Figure B38: Bus Frequency .............................................A54 Figure B12: Residence Type ............................................ A38 Figure B39: Why Took Bus ..............................................A54 Figure B13: Residence Locale ........................................A39 Figure B40: Bus Stop..........................................................A55 Figure B14: Years Residence ...........................................A39 Figure B41: Minutes to Bus Stop ..................................A55 Figure B15:L Household Information ........................A40 Figure B42: Bus Stop Location......................................A56 Figure B16: Household Members ...............................A40 Figure B43: Gas Price .........................................................A56 Figure B17: Household Information 2 ..........................A41 Figure B44: Opinion ............................................................A57 Figure B18: Household Minors .......................................A41 Figure B45.1: Gas Tax .........................................................A57 Figure B19: Child Information ........................................A42 Figure B45.2: Gas Tax .........................................................A58 Figure B20: Household Income ....................................A42 Figure B45.3: Gas Tax .........................................................A58 Figure B21: Email ................................................................... A43 Figure B46:.1 Locale Opinion (Downtown) .............A59 Figure B22: Contact Preference ................................. A43 Figure B46.2: Locale Opinion (Suburbs) ..................A59 Figure B23: Phone Number ........................................... A44 Figure B47: Future Participation .................................A60 Figure B24: Phone/Time .................................................. A44 Figure B48: Comments .....................................................A60 Figure B25: Household Thank You ............................ A45 Figure B49: Thank You ........................................................A61 Figure 26: Next Steps ........................................................ A45 Figure B50: Child - Make Trip ........................................A61 Figure B27: Diary Status ................................................... A46 Figure B51: Child - Trip Roster .......................................A62 Figure B28: Trip Made ....................................................... A46 Figure B52: Child - Trip Addresses .............................A62 Figure B29.1: Why no travel .............................................A47 Figure B53: Child - Thank you .......................................A63 Figure B29.2: Telecommute .............................................A47 Figure B30: Trip Roster .....................................................A48 Appendix E: Open-Ended Comments ......A83 Figure 1: Comment Category Distribution .............A83 APPENDIX A: QUESTIONNAIRE SCRIPT SURVEY ENTRY “SPLASH” PAGE 1. Rochester Area Transportation Study Password: _________________ For more information, please email [email protected] or call toll free 1-800-877-1201 SURVEY “DASHBOARD” PAGE 1. Welcome - Thank you for your participation! The purpose of the Rochester Area Transportation Study is to better understand the travel patterns and travel needs of area residents like you. Yours is one of a small number of households who have been invited to participate, so your responses WILL have a significant impact on future transportation decisions in the Rochester region. Resource Systems Group, Inc (RSG) is conducting this study on behalf of the Genesee Transportation Council (GTC). Your privacy will be protected. Please click here to view our privacy policy. If you have any questions or concerns, please email: [email protected]

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