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DEPLOYMENT GUIDE Version 3.7 DEPLOYMENT GUIDE Version 3.7 October 2015 1 Contents Introduction ............................................................................................................................................ 3 About iMeet ............................................................................................................................................ 4 iMeet for Windows and Mac ........................................................................................................... 4 Screen Share .................................................................................................................................... 5 System Requirements ............................................................................................................................. 6 System requirements for the desktop application ....................................................................... 6 System requirements for mobile apps .......................................................................................... 7 Microsoft Surface Pro support ........................................................................................................ 7 iMeet for Desktop ................................................................................................................................... 8 Deployment ....................................................................................................................................... 8 Installation Details ............................................................................................................................ 8 Uninstalling iMeet ............................................................................................................................. 9 iMeet Mobile Apps ................................................................................................................................ 13 iMeet for iOS ................................................................................................................................... 13 iMeet for Android ............................................................................................................................ 14 Network considerations ........................................................................................................................ 15 Firewall transversal ........................................................................................................................ 15 Required domains .......................................................................................................................... 17 iMeet domains .............................................................................................................................. 17 Third party domains ...................................................................................................................... 18 Optional domains .......................................................................................................................... 18 Certification authorities ................................................................................................................. 18 Proxy server considerations ......................................................................................................... 19 Windows........................................................................................................................................ 19 Mac OS .......................................................................................................................................... 19 Registry proxy is not currently supported ..................................................................................... 20 Bandwidth considerations ............................................................................................................. 20 Support .................................................................................................................................................. 21 2 Introduction The iMeet Deployment Guide is intended for use by IT staff during the planning and execution of an iMeet product deployment. This document covers the options at all points in the deployment of all software and Internet-based services related to the product. Intended audience This document is intended for IT and network personnel. It is not an end user document. 3 About iMeet iMeet for Windows and Mac iMeet is a Flash-based browser client used by all participants in the meeting, regardless of role. This is the primary meeting interface for all users. Meeting hosts and guests can host or attend an iMeet meeting from any web browser. For the best meeting experience and to use HD audio over VoIP, they must install the iMeet app for Mac and Windows. The iMeet desktop app makes it easy to host or join an online meeting, manage other iMeet users as contacts, and screen share – all from a Mac or Windows computer. The app is required for HD audio over VoIP. When set to launch at startup, the iMeet app monitors a meeting room for visitors. Hosts only. Jump into your room. Hosts only. See who is waiting in your room and send a message. Guests can register with iMeet by providing their email address and selecting a password. Registered guests can add iMeet contacts and join their iMeet meetings, join recently visited meetings, and manage a profile (including a profile picture). Unregistered guests can join a meeting and register with iMeet. 4 Screen Share Screen Share is included when you install the desktop client. This allows hosts and guests to share an application, a region, or their entire screen with the meeting. When a host selects SHARE ► SHARE MY SCREEN in the meeting, Screen Share is launched. If Screen Share is not found, iMeet prompts the host to install it. The desktop application can be downloaded from https://imeet.powwownow.com/tools 5 System Requirements System requirements for the desktop application To install and run the various components of the iMeet system, your computer must meet the following hardware and software requirements. System Component iMeet iMeet for Desktop Processor Intel or AMD 1.8Ghz or higher, recommend Intel or AMD 1.8Ghz or higher, recommend 2.3Ghz or higher. 2.3Ghz or higher. RAM At least 2GB At least 2GB Operating Windows 7, 8, and 8.1 Windows 7, 8, and 8.1 System Mac OS X 10.9 or higher Mac OS X 10.9 or higher Browser Internet Explorer 8, 9, 10, or 11 Mozilla Firefox 25 or higher Google Chrome 16 or higher Apple Safari 6.2 or higher (OS X only) Flash Player 14 or higher 14 or higher Other Client must be able to connect to all iMeet servers via TCP port 443 either directly or Microsoft Visual C++ 2010 Redistributable through web proxy. Package (x86) 3rd party integration might be limited due to local/enterprise security policy restrictions to .NET 4.0.3 or higher – required to screen share other sites such as LinkedIn, YouTube, Evernote, Flickr, etc. 6 System requirements for mobile apps The following table summarizes system requirements for the iMeet mobile apps. All apps require an active data connection, either through the wireless carrier’s 3G/4G/LTE network or via Wi-Fi. Mobile App OS Versions Supported Devices iMeet for Android Android platform versions 4.0.3 Android smartphones only. through 5.1 (Ice Cream Sandwich, Android tablets are not supported. Jelly Bean, KitKat, and Lollipop). iMeet for iOS (iPad) iOS 7 and iOS 8 iPad and iPad Mini, including those with Retina display iMeet for iOS (iPhone) iOS 7 and iOS 8 iPhone devices running iOS 7 and iOS 8, including the iPhone 4S, iPhone 5 (all models), and iPhone 6 (all models). iPhone 4 devices are supported on iOS 7 only. iMeet for Apple Watch iOS 8.2 or later All Apple Watch devices Microsoft Surface Pro support Meeting hosts and guests can participate in iMeet meetings using Internet Explorer on Microsoft Surface Pro tablets. Just use Internet Explorer to access the meeting URL as you would on your computer desktop. iMeet is not supported on Microsoft Surface RT tablets. 7 iMeet for Desktop iMeet for Desktop is a combined installation file that provides users with two important iMeet elements: iMeet screen sharing and the iMeet application for Windows and Mac. iMeet users are not able to Screen Share or use VoIP Audio unless the iMeet for Desktop application is installed on their machine and they are logged in with their host creditentials. Deployment Users are permitted to download and install the iMeet for Desktop without the need for admin rights. iMeet for Desktop can be downloaded from https://imeet.powwownow.com/tools Installation Details Windows %USERPROFILE%\iMeet (c:\Users\<user name>\iMeet) %USERPROFILE%\Documents\iMeet (c:\Users\<user name>\Documents\iMeet) %APPDATA%\iMeetDesktop (c:\Users\<user name>\Roaming\iMeetDesktop) The iMeet application uses Adobe Air for installation; registry keys are determined by the Air application. Mac On the Mac, files are installed in the /Users/<username> area. ~ represents /Users/<username>. ~/Applications/iMeetDesktop ~/Documents/iMeet ~/Library/Application Support/iMeetDesktop Administration privileges Installation of the iMeet for Desktop does not require administrative rights on the PC. Auto-update By default, iMeet for Desktop automatically checks for updates to ensure users are on the latest version. Auto-update can be disabled in the iMeet for Desktop settings menu. VoIP Audio You must use the iMeet desktop app to use VoIP functionality in a meeting.
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