„„ Air Safety Forum Speaker „„ Aviation Security Forum Speaker „„ Jumpseat Forum Speaker SPEAKER BIOGRAPHIES „„ Pilot Assistance Forum Speaker

„„ Captain Terry Adams CIRP Vice Chair Continental Airlines MEC Terry Adams is one of the founding members of the Continental Airlines Critical Incident Response Team, and serves as the Continental MEC CIRP vice chair. Attending the University of North Dakota from 1981 to 1985, Terry began his aviation career as an undergraduate in aeronautical studies. Terry was first hired at Air Midwest in 1985 and later at Continental Airlines in 1987. Initially serving as a B-727 flight engineer based in Guam, Terry upgraded to first officer in 1988 and flew the MD-80, B-727, 757, 767, and 777 until upgrading to MD-80 captain in 1999. Currently flying as B-737 captain out of Houston, Tex., Terry resides in Carefree, Ariz.

„„ Mrs. Elizabeth Baker Senior Legislative Representative Air Line Pilots Association, Int’l Elizabeth Baker is the senior legislative representative for the Air Line Pilots Association, Int’l (ALPA), a labor organization representing more than 53,000 commercial airline pilots in the United States and Canada. As such, Elizabeth is involved in all federal legislative and regulatory matters related to aviation safety and security. She is also ALPA’s chief advocate on matters related to labor policy, international aviation, and economic issues. Prior to joining ALPA, Elizabeth was legislative director for the Transportation Trades Department (TTD), AFL-CIO, a Washington, D.C.-based labor organization representing several million workers in the private and public sectors of the aviation, rail, mass transit, trucking, highway, longshore, maritime, and related industries. In that role, Elizabeth managed TTD’s daily legislative initiatives, long-term legislative and policy planning, and legislative strategy in dealing with Capitol Hill, the administration, and regulatory agencies. In addition, she worked collaboratively with TTD’s 30 affiliated unions. Elizabeth started her career in Washington with U.S. Representative Jerry F. Costello (D-Ill.) where she served nine years as legislative assistant and legislative director, overseeing all federal policy issues. She handled federal budget issues during Costello’s tenure on the Budget Committee and staffed the congressman on transportation issues as he served on the Transportation and Infrastructure Committee. She has a master’s degree in social work from the Catholic University of America’s School of Social Service and an undergraduate degree in political science from Emory University.

„„ First Officer James Berzon Acting Chair, Jumpseat Council Air Line Pilots Association, Int’l

James Berzon is a first officer on the B-737 for United Airlines. He started his career over 12 years ago after SPEAKER BIOGRAPHIES graduating from Embry-Riddle Aeronautical University (Prescott). James was hired at SkyWest Airlines in 2000. When he left SkyWest after seven years of service, he was a designated examiner on the CRJ. This appointment afforded him interaction with many furloughed United Airlines pilots who received jobs at SkyWest after September 11, 2001. His pilot advocacy stems from this experience. James was hired at Continental Airlines in 2007, where he has been based in Newark and Houston both as a B-737 and B-757/767 first officer. It was shortly after he was hired at Continental that his desire and ability to help his fellow pilots was launched. As a company furlough threatened his own job, James significantly improved upon an outdated furlough program and became the Continental MEC furlough program coordinator; he aided 148 of his comrades through a trying time in their young careers. He is also a former member of Continental MEC Security Jumpseat committees. James believes strongly in the rights, rules, and regulations of flight deck access and jumpseating and employs this passion in his position as the ALPA national acting chair, Jumpseat Council. James has commuted for 12 years and has firsthand knowledge of the intricacies and importance of jumpseating. James lives in Prescott, Ariz., with his wife and fellow United (Continental) Airlines pilot, Lauren. He is an avid mountain biker and a student of finance.

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„„ Mr. Mike Blake National Air Traffic Controllers Association (NATCA) New England Regional Representative, NATCA Safety Committee Mike Blake’s career in the Federal Aviation Administration spans nearly three full decades. He is a charter member of the National Air Traffic Controllers Association, which is celebrating its 25th anniversary, and currently serves as the New England regional representative for NATCA’s Safety Committee. Mike worked as an air traffic controller at Boston Center and also served as NATCA’s facility representative in the early and mid-1990s. He then ran unopposed in 1997 to become the New England regional vice president, serving on NATCA’s National Executive Board. Mike was reelected in 2000 and 2003, becoming one of only a select few leaders in NATCA’s history to serve three terms. Serving on NATCA’s Safety Committee for the past four years, Mike currently oversees the union’s participation in the Confidential Information Sharing Program with United, Southwest, and American Airlines; this program is the only one of its kind in the world. In addition, Mike leads NATCA’s participation in the Air Traffic Safety Action Program Analysis Team. He is also NATCA’s representative on both the Aviation Safety Information Analysis & Sharing Issues and Analysis Team and the Commercial Aviation Safety Team Joint Implementation Measurement Data Analysis Team.

„„ Captain Harry G. “Boomer” Bombardi Delta Air Lines Captain Bombardi first became involved with the issue of smoke/fire/fumes (SFF) in aircraft while flying the C-141 aircraft for the U.S. Air Force in 1984. After the loss of a C-141 crew due to smoke in the cockpit, Captain Bombardi became instrumental in rewriting C-141 SFF procedures. He also actively participated in the flight testing of the new procedures, at one point filling the entire C-141 cockpit with smoke in order to validate them. The Air Force eventually revised the SFF procedures for all of their aircraft. For his efforts, in 1986 he was awarded the Air Force Association Citation of Honor. After leaving the Air Force in 1987, Captain Bombardi was hired by Delta Air Lines as a second officer on the B-727. His Air Force experience with SFF was quickly put to the test—while on takeoff roll, the cabin began to rapidly fill with smoke. The crew followed the SFF procedures, but the condition only became worse. Second Officer Bombardi reverted back to his Air Force experience to clear the cabin of smoke. Subsequently, he became involved in rewriting the SFF procedures for Delta’s B-727 aircraft, and eventually, for the entire Delta fleet. For his work, Captain Bombardi was awarded the Delta Air Lines Master Executive Council’s Annual Leather Helmet Flying Award. Several years later, while flying a B-767 for Delta Air Lines, a circuit breaker shorted, causing smoke in the cockpit. An emergency was declared, followed by an uneventful landing. However, Captain Bombardi noted several discrepancies with the SFF checklists that the crew used during the event—this led to his involvement with the ALPA Air Safety Committee’s In-Flight Fire Project. In 2004, Captain Bombardi was appointed project team leader for the ALPA In-Flight Fire Project. In this capacity, Captain Bombardi is responsible for developing ALPA policy related to mitigating SFF events and the corresponding flight crew and aircraft requirements needed to ensure safety of flight. In 2005 Captain Bombardi was instrumental in the IATA/Flight Safety Foundation industry committee tasked with addressing global changes in the SFF checklists. He presented the results of the committee’s work to industry at the 2005 International Aviation Safety Symposium in Moscow. Captain Bombardi is also an Event Review Committee member for Delta’s Aviation Safety Action Program. Captain Bombardi has flown the C-141, T-39, B-727, L-1011, B-737 and B-757/767 airplanes, accumulating over 20,000 hours of flight time. He is currently flying the B-737-800 for Delta Air Lines and is based in Cincinnati, Ohio, where he is also a local ALPA Safety and Airport Liaison representative. SPEAKER BIOGRAPHIES

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„„ Mr. Robert Bray Assistant Administrator, Office of Law Enforcement/Director, Federal Air Marshal Service Transportation Security Administration Robert Bray was named assistant administrator for Law Enforcement and director of the Federal Air Marshal Service in June 2008. He also served as the TSA’s acting deputy administrator from April to June 2010. Bray began his career with the Federal Air Marshal Service on May 5, 2003, as the assistant special agent in charge of the Mission Operations Center at the FAA Technical Center in Atlantic City, N.J. In November 2003, he was appointed as the deputy assistant director for the Office of Training and Development and subsequently selected as the assistant director, Office of Security Services and Assessments, in March 2006. During his 20-year career with U.S. Secret Service, Bray was assigned to offices in Denver, Palm Springs, Tulsa, and Washington, D.C. He served as a supervisor on the Vice Presidential Protective Division under Vice President Gore, and as a supervisor on the Presidential Protective Division under Presidents Clinton and Bush. Bray, as the special agent in charge of the Office of Administration, U.S. Secret Service, supervised the development and implementation of the annual budget for the Secret Service. He began his law enforcement career as a police officer for the Metro Dade Police Department in Miami, Fla. Bray then worked as a police agent for the Lakewood, Colo., Police Department, prior to his appointment to the U.S. Secret Service. He holds a bachelor of science degree in criminology from Florida State University.

„„ Captain Mike Carriker Chief Pilot, New Airplane Product Development Boeing Captain Mike Carriker is the chief engineering project pilot for new airplane product development. Carriker joined Boeing in February 1990 as a production pilot and was moved to senior engineering pilot for the 737 in September 1990. In June 1998, he took the position of chief project pilot for the 737. In June 2001, he assumed the duties of the sonic cruiser chief project pilot, transitioning to the Boeing 787 chief pilot in December 2002. In the fall of 2011, he assumed the duties of the chief pilot, new airplane product development, for Boeing Engineering, Operations, and Technology. He has participated in all Boeing flight test programs since joining the company, including more than 3,500 hours of 737 testing, 1,100 hours of 787 Dreamliner testing, and 900 hours of 777 flight testing. He served as assistant project pilot for the Joint Strike Fighter program during the design and proposal phases. Mike was the captain for the first flights of the Boeing 787-8 Dreamliner, Boeing 737-600, and 737-900, and first officer for the first flight of the Boeing Business Jet.

Mike has type ratings in the 1933 Boeing 247D and the 1939 Boeing 307 and has flown the B-17F for Seattle’s SPEAKER BIOGRAPHIES Museum of Flight. He flies Boeing’s Helio-Courier and Cessna 206. He has more than 8,000 flight hours in more than 130 airplanes and holds type ratings in six other Boeing aircraft, the Embraer 170/190, and the Airbus A320 aircraft. Prior to joining Boeing, Mike was a U.S. Navy pilot, flying A7-Es and F-18s. He has more than 300 carrier landings in the A7-E. He is a 1985 graduate of the U.S. Navy Test Pilot School. After a tour as a navy test pilot, he was an instructor at the U.S. Navy Test Pilot School and an instructor at the Empire Test Pilot School at Boscombe Down, England. He earned a bachelor’s degree in aeronautical engineering from Wichita State University in 1978. In 2002, he was awarded the American Institute of Aeronautics and Astronautics Chanute Award for contributions to the art, science, and technology of aeronautics. He is a fellow of the Society of Experimental Test Pilots and is the society’s 2010 Ivan C. Kincheloe Award recipient for outstanding professional accomplishment in the conduct of flight testing. Carriker was born in Montgomery, Ala., grew up in Baldwin City, Kans., and resides in the Seattle area with his wife.

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„„ Captain Sean P. Cassidy First Vice President/National Safety Coordinator Air Line Pilots Association, Int’l Captain Sean P. Cassidy (Alaska) serves as ALPA’s first vice president. He was elected on Oct. 13, 2010, at the Association’s 43rd Board of Directors meeting, and assumed office on Jan. 1, 2011. “The airline industry is becoming more global, and issues outside our borders can affect pilots here in North America,” said Cassidy. “ALPA’s strength comes from identifying the values we have in common as pilots around the globe, and working together as we face the challenges ahead.” Cassidy has served as both chair and vice chair of the Alaska Airlines Master Executive Council. He was chair of the Alaska Air Group Labor Coalition from 1999 to 2009 and has been actively involved in local and national labor issues for over a decade. Hired by Alaska in 1996, Cassidy is currently a Seattle-based B-737 captain. Prior to his airline experience, Cassidy received an officer commission in U.S. Navy. He attended the navy’s undergraduate pilot training and advanced jet training programs, and was assigned to Whidbey Naval Air Station from 1989 to 1995. Cassidy performed duties as a carrier-based EA-6B pilot in support of numerous military operations, including those in the Persian Gulf, and finished his naval career flying the C-9 as an officer in the reserves. Cassidy resides in Fox Island, Wash., with his wife, Annemarie, and their two children. He has a BA from the University of Colorado.

„„ Captain Bill Cheney National CIRP Vice Chair, Air Line Pilots Association, Int’l CIRP Chair, Continental Airlines MEC Captain Bill Cheney, a 26-year veteran of Continental Airlines, presently serves as CIRP chair for Continental Airlines and as national CIRP vice chair. From April to August 2009, he served as vice chair for Continental Airlines CIRP. From August 2009 to the present, Captain Cheney serves as chair of Continental Airlines CIRP. Since June 2011, he has served as national CIRP vice chair. Currently based in Newark, N.J., Captain Cheney flies the B-777 and previously held positions as captain on the B-737, B-757, and B-767. He is also a longtime volunteer at Hospice of New Jersey and was named their volunteer of the year in 2011. Captain Cheney graduated from Utah State University with a BS. He also obtained an airframe and power plant license from Colorado Aero Tech. Captain Cheney and his wife, Sheryl, reside in Aberdeen, N.J.

„„ Captain Ellis Chernoff UAS Team Lead Air Line Pilots Association, Int’l Since 2004, Captain Chernoff has served the ATS and ADO committees in developing positions in response to expanded use and emerging technologies of unmanned aircraft systems (UAS). Through his writings and guidance, ALPA has published two editions of the UAS white paper. He has represented the Air Line Pilots Association as a NAS stakeholder in meetings with government, industry, and other interests. Among those groups working to integrate UAS into civil airspace, Captain Chernoff has been an active participant in RTCA SC-203 since its inception. In 2008–2009, he was an important member of the FAA Small UAS ARC and currently advises the new UAS ARC for eventual FAA rulemaking. He is also a standing member of the ICAO UAS study group representing ALPA/IFALPA and has made presentations to NATCA, the NTSB UAS Forum, and IFALPA. He has participated in numerous safety initiatives under ATS, ADO, and Cargo Committee, as well as for the FedEx MEC. SPEAKER BIOGRAPHIES

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Ellis began flying in 1970; has been an air carrier pilot under FAR 135 and 121 since 1977. A flight and ground instructor since 1973, he has taught systems and procedures in light single-engine planes and multiengine transports through the Boeing 747. He has been a director of Flight Standards and Training as well as a key player in the certification of two regional air carriers. Captain Chernoff holds a bachelor of science in aeronautical studies and an associate degree in aviation management from Embry-Riddle Aeronautical University in Daytona Beach, Fla. He has more than 16,700 flight hours in nearly 30 aircraft types. A native of Los Angeles, he resides in Norco, Calif., and presently serves as a MD-11 captain for FedEx Express.

„„ First Officer Louise Cullinan CIRP Chair Air Line Pilots Association, Int’l Louise has been the ALPA CIRP chair since 2007 and the Mesa Airlines CIRP chair for over six years. She is also on the agenda for CIRP for the International Federation of Airline Pilots’ Associations, and assists airlines around the world in developing their own CIRP. Currently Louise is a pilot for Mesa Airlines, flying the CRJ200 and CRJ900 out of Phoenix. She has been with Mesa since 1995, first as an agent, then progressing to station manager, and, since 1999, as a pilot. Her interest in intervening in cases of grief, shock, and distress goes back to early experiences with volunteering at the American Cancer Society in Michigan, and at her university after the crash of Northwest Flight 255 in Detroit. With over 20 years of grief-support experience, she continues to volunteer her time in her hometown of Steamboat Springs, Colo., where she is called upon to assist the community in dealing with tragedy and loss.

„„ Mr. Michael Czlonka Deputy Chief of Police Metropolitan Washington Airports Authority Police Department Michael Czlonka has been the deputy chief of police, Metropolitan Washington Airports Authority Police Department, since December 1990. The Airports Authority Police Department is one of the largest police departments in Northern Virginia, composed of 222 sworn officers, 34 traffic control officers, 51 emergency communications technicians, and 11 staff technicians at Ronald Reagan Washington National and Dulles International Airports, encompassing three separate county jurisdictions, enforcing the laws of the Commonwealth of Virginia and federal regulations as they pertain to airport operations. Deputy Chief Czlonka is responsible for planning and implementing a broad range of activities that include traditional law enforcement functions, investigations, traffic control, crime prevention, and police and fire SPEAKER BIOGRAPHIES communications. The scope of the position also has unique functions such as drug trafficking interdiction, 12 explosive-detector dog teams, airport theft deterrence, motorcycle operations, criminal intelligence, a special response team, and VIP dignitary escorts and protection. Prior to joining the Airports Authority Police Department, Deputy Chief Czlonka was a career army officer in the Military Police Corps, 1970–1990, and had a variety of significant assignments that included service in the Far East, the Caribbean, and Europe. Highlights of his varied army career were the positions of provost marshal of Fort Buchanan, Puerto Rico, and executive officer of a 720-soldier army battalion in Europe; commanding army military police and ordnance companies; and working as an assistant professor of military science at the University of Puerto Rico. Deputy Chief Czlonka has an MS in systems management from the University of Southern California, and a BS from Clarion University of Pennsylvania. He attended the Federal Bureau of Investigation National Academy, 182nd Session, and is a graduate of the U.S. Army Command and General Staff College. He is a life member of the International Association of Chiefs of Police and a member of the Virginia Association of Chiefs of Police. Deputy Chief Czlonka is married and resides in Bowie, Md.

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„„ Mr. Carey Davis Assistant Port Director (Tactical) Atlanta Customs Border Protection Carey Davis is the assistant Port Director at Atlanta Hartsfield-Jackson International Airport for the U.S. Customs and Border Protection’s Tactical Division. He is currently responsible for counterterrorism, narcotics, and alien smuggling operations in addition to incident response and reaction. Prior to this position, Mr. Davis was the U.S. Customs and Border Protection attaché to the Netherlands, Belgium, and France. During this tenure, Mr. Davis worked with the Kingdom of the Netherlands on the first international agreement for Global Entry cooperation. Mr. Davis joined The U.S. Immigration and Naturalization Service in 1992, serving as an immigration inspector in Atlanta, Detroit, and Nassau preclearance. After the 9/11 attacks, Mr. Davis was the chief of Detention and Removals for the INS Atlanta District and later became chief of the Tactical Division for the Port of Atlanta. Mr. Davis studied at Young Harris College and has recently completed a course of study at the University of Chicago Booth School of Business. He is married and resides in Greenville, Ga.

„„ Captain Bill de Groh Aircraft Design and Operations (ADO) Group Chair Air Line Pilots Association, Int’l Bill currently flies for American Eagle Airlines and is the Aircraft Design and Operations Group chair for ALPA. In May 2012, Bill was elected as the chair for the Aircraft Design and Operations Committee for the International Federation of Air Line Pilots’ Associations. Bill earned his bachelor of science degree in aerospace engineering from Iowa State University in 1986. While at Iowa State, he lettered as a member of the NCAA men’s gymnastics team. After graduation, Bill spent 11 years working for McDonnell Douglas Aerospace as a flight test engineer on the AV-8B Harrier II and the F/A-18 Hornet. With the merger of McDonnell Douglas with Boeing, Bill continued his work in flight testing, but as a mission systems engineer on the F/A-18 advanced tactical air reconnaissance system. His T&E experience includes time at the Naval Air Warfare Center at Patuxent River NAS and at China Lake NAS, with some time spent at Point Mugu NAS and Edwards Air Force Base. Bill earned his first pilot certificate in 1980 and the journey to the left seat at American Eagle included time as a flight instructor, Patuxent River Navy Flying Club chief pilot, glider tow pilot, and skydive pilot in both the DHC-6 and King Air. He holds a commercial glider pilot certificate and the FAA advanced and instrument ground instructor certificates. He is typed in both the Saab 340 and the Embraer 145 and currently has over 10,000 flight hours. Bill began his involvement with ALPA Air Safety in 2001—attending basic safety school during the events of September 11, 2001. Alongside his national air safety responsibilities, Bill is currently the vice chair for the ALPA Central Air Safety Committee at American Eagle Airlines. Bill has been to all the major airplane manufacturers and has flown the EMB-170/190, including steep approach mode, the Airbus A380 on a demonstration of “brake-to-vacate,” and the B-747-8 Intercontinental. He has participated in Flight Safety Foundation’s Runway Safety Initiative, and the FAA Takeoff and Landing Performance Assessment Aviation Rulemaking Committee. He testified, on behalf of ALPA, at the NTSB public hearing following the runway overrun accident at Chicago’s Midway airport in 2005. He has written articles for Air Line Pilot on contaminated runway operations and RNAV SIDs. Bill is currently participating on the Flight Controls Harmonization Working Group and the ICAO Friction Task Force in addition to his chairship duties. The ALPA ADO Group and IFALPA ADO Committee are composed of many dedicated aviation safety pilot professionals working many different projects in the areas of aircraft certification, development, evaluation, performance, all-weather flying, and MMEL. Bill is this year’s recipient of ALPA’s Air Safety Award. He and his wife, Sandy, live in Saginaw, Tex., with their four wonderful children, Billy, Katie, Josef, and Jessie. SPEAKER BIOGRAPHIES

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„„ Captain John E. Dettra Aeromedical Chair Air Line Pilots Association, Int’l Captain John E. Dettra II was appointed Aeromedical chair of the Air Line Pilots Association, Int’l, in July 2011. As chair, John is responsible for assisting all MEC Aeromedical chairs. He also leads in special programs to promote cockpit safety and the health of all the pilots he represents. Special programs require coordination with ALPA Aeromedical staff, Federal Aviation Administration medical staff, and program pilot volunteers. John is a graduate of Embry-Riddle Aeronautical University with a bachelor of science degree in aeronautical science. Captain Dettra first joined the union in 1989 when Presidential Airlines voted for ALPA representation. After Presidential’s demise with bankruptcy, John was hired at Comair Airlines, where he served on the Air Safety Committee as aircraft type specialist, then with the Scheduling Committee to review preferential bid procedures. John took over as MEC Aeromedical chair in 1995, where he also founded and directed the HIMS program at Comair. He continued both of these positions until 2007. Captain Dettra currently lives near ALPA headquarters, in Reston, Va., with his wife and daughter.

„„ Mr. Patrick Doyle Director, Runway Safety Federal Aviation Administration Patrick Doyle is currently the director of the FAA’s Office of Runway Safety, having reported to this position in December 2011. Captain Doyle spent the previous two years as personal pilot to former FAA Administrator Randy Babbitt, while also holding the position of chief pilot of the FAA Washington Flight Program (Hangar Six) based at Washington Reagan National Airport. The Hangar Six Flight Department operates FAA’s corporate jet fleet, consisting of a Gulfstream IV (N1) and two Cessna Citation Excels (N2 and N3) on behalf of the NTSB Go Team, DOT Secretary Ray LaHood, the FAA administrator, and as many as 20 other governmental organizations. Previous to Hangar Six, Pat spent two years as an all-weather operations program manager in Seattle, Wash., with the FAA and was also stationed at the Milwaukee FSDO in Wisconsin, where he oversaw the investigation of two high- profile Part 135 air carrier accidents. Previous to his career with the Federal Aviation Administration, Captain Doyle was an ALPA member, having spent 15 years with Air Wisconsin as the British Aerospace 146 fleet manager, and held check airman and aircrew program designee letters on the BAe-146. Prior to Air Wisconsin, he flew as captain for two and a half years with Midway Connection, where he served on the ALPA Negotiating Committee for the Midway pilots’

first ALPA contract. SPEAKER BIOGRAPHIES Captain Doyle has seven type ratings and maintains flight and NAS currency in FAA’s Cessna Citation Excel aircraft. He has maintained an active flight instructor certificate since 1986, and resides in Wisconsin when not in the Washington, D.C., area.

„„ Captain Mark Dunn Jumpseat Chair ExpressJet Airlines MEC Mark joined ExpressJet in April 2006. He is presently a captain on the EMB-145 and has previously flown the B-1900D. Mark lives in Kansas City with his wife, Bonnie, and is based in Chicago flying in the United Express system. He is originally from Birmingham, Ala. Mark grew up in San Diego where he obtained his pilot’s license in 1986. Mark started his airline career in 1988 with Continental Airlines in the Los Angeles Reservations Office. He has worked domestic/international reservations as well as a new-hire recruiter/trainer. Mark also worked as an airport services agent/red coat and supervisor in Houston/Columbus and Tampa. Mark joined the ExpressJet Jumpseat Committee in February 2008 and was elected chair in August 2008. Mark has also served as a member of the ExpressJet CIRP and Pilot Mentor committees.

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„„ Captain Bill “Dux” Duxbury Chair, FlightAssist (CIRP) American Airlines Captain Bill “Dux” Duxbury is the chair of the American Airlines/Allied Pilots Association’s FlightAssist Committee. Dux joined American Airlines in 1986. Prior to American Airlines, he served as a naval aviator for over eight years. He continued in the naval reserves after joining American, retiring in 2005 as a captain. He currently serves as Boeing 737 check airman. He got started in CIRP work while stationed at the Pentagon and now leads a team of 50 peer-support volunteers at American Airlines. He and his wife, Laurie, have lived in Charlottesville, Va., for the past 20 years.

 Captain Fred Eissler Aviation Security Chair Air Line Pilots Association, Int’l Captain Fred Eissler is the Aviation Security chair for ALPA’s air safety organization that represents 53,000 pilots at 37 U.S. and Canadian airlines. Fred is also the FedEx Legislative Affairs Committee chair for the FedEx MEC and also serves on the ALPA-PAC Steering Committee. In his past 10 years of union service, he served as the FedEx-ALPA SIG (Scheduling Improvement Group) vice chair for almost six years, and concurrently was the FedEx Hotel Committee chair for four years. He followed on as the Negotiating chair for FedEx ALPA and then moved into his current Legislative Affairs position three years ago. Captain Eissler began his professional aviation career in the U.S. Navy, flying the carrier-based A6-E Intruder for four years, and was also an LSO. He then flew the Super Étendard on exchange with the French navy for three years and finished navy flying in the DC-9 while in the reserves. In 1996, he started flying with FedEx as a 727 second officer, later to become a line check airman. Now based in Anchorage, Captain Eissler has 12 years’ experience on the MD- 11, having flown the aircraft as captain for the last four years. He holds a flight engineer rating on the B-727 as well as type rating on the MD-11/MD-10 and DC-9. Captain Eissler graduated from the U.S. Naval Academy in 1983 and holds a bachelor of science degree in ocean engineering. He and his wife, Helene, live in West Chester, Pa. They have five children.

„„ Mr. Martin J. Eley Director General, Civil Aviation Transport Canada Martin Eley was appointed to the position of director general, Civil Aviation, on May 4, 2009. Martin started his aviation career in 1972 as an undergraduate with the British Aerospace Civil Division at Weybridge, Surrey, England. He graduated in 1977 with a BSc (hon.) in aeronautical engineering from the Imperial College of the University of London. He then moved to work on the application of composite materials to Jaguar and Tornado Aircraft with the British Aerospace Military Division at Warton, Lancashire, England. In 1982, Martin moved to Canada to join Transport Canada as a structures engineer in the Airworthiness Branch. As a senior engineering program manager from 1985 to 1994, he was responsible for the type certification of many Canadair/Bombardier aircraft and various foreign products. He rejoined the Structures Section in Aircraft Certification Branch as superintendent from 1994 to 1999. He was appointed chief of the Engineering Division in 1999 and director, National Aircraft Certification Branch, in 2001. Martin is a professional engineer and an associate fellow of the Canadian Aeronautics and Space Institute. SPEAKER BIOGRAPHIES

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„„ First Officer Paul Emery Jumpseat Chair Continental Airlines MEC Paul Emery is a first officer on the B-737 for United Airlines. He graduated from Embry-Riddle Aeronautical University in 1996 with a BS in aeronautical science. Paul interned with Merlin Express, flying the Metroliner in Fargo, N.D., and west Texas. He then moved to a job overseas in Bahrain, where he flew both the Metroliner and the Convair 580. His career progressed back to the United States, where he flew the ATR42, B1900D, and the Embraer 145 for Continental Express. Paul was hired by Continental in 2005, and is currently based in Newark. Paul has commuted from Florida since 2004, and he enjoys helping his fellow commuters with jumpseat issues. He has been active on the Jumpseat Committee for over five years. Paul resides in Orlando, Fla., with his wife, Veronica, and two children, Kathryn and Nathan.

„„ First Officer Tony Faul CIRP National Vice Chair Air Line Pilots Association, Int’l Tony received a BS degree in civil engineering from Tulane University in 1980 and was commissioned in the U.S. Navy. He graduated from Navy Flight School in 1981 and went on to fly the T-28 Trojan in Corpus Christi, Tex., and the P-3 Orion at Barbers Point Naval Air Station on Oahu where he joined the U.S. Navy Reserves in 1987. In 1991, Tony was recalled to active duty in the U.S. Navy during the Persian Gulf War and was assigned to Task Group 72.8, where he flew combat patrol missions. In 1992, Tony was hired by Hawaiian Airlines and has held positions on the DC-8, DC-10, and the B-767 where he currently holds seniority number one as first officer with ATP type ratings in the L-188, BAe/AVRO-146, and B-757/767. He is based in Seattle on the 767. Since September 11, 2001, Tony has worked for the Hawaiian MEC in the area of pilot assistance, and in 2006 he was appointed CIRP chair for the Hawaiian MEC. In 2010, Tony, along with United/Continental Captain Bill Cheney, was appointed to ALPA National CIRP Group as vice chair. Tony is a 20-year veteran of Hawaiian Airlines and retired commander in the U.S. Navy Reserves. He resides in Springfield, Va., with his wife, Karen.

„„ Mr. Mitchell Fox

Chief, Flight Operations SPEAKER BIOGRAPHIES International Civil Aviation Organization Mitch Fox is a graduate of Purdue University where he was also a flight instructor for the university. He has an honorary doctorate from the National Aviation University of Ukraine. Mitch has experience as a flightcrew member for nonscheduled and scheduled airline operations, as well as a corporate flight department. In addition to being a flightcrew member, he remains an active instructor and has over 30 years of experience as a trainer in the aviation field. Mitch joined the airline industry in 1981 and began his airline career as a flightcrew member. As a flightcrew member and instructor, he has experience in training and developing training programs for a wide range of aircraft types, including the Boeing 727, Airbus A300, and Airbus A320. Mitch joined the International Civil Aviation Organization in March 1991 and has served the organization in various capacities during his 21-year tenure. In 2008, Mitch was appointed chief of the Flight Operations Section. The Flight Operations Section is responsible for the development of standards, recommended practices, procedures, and guidance material related to the operation, certification, and airworthiness of aircraft and the licensing and training of aviation professionals. The section is responsible for several international initiatives, including standards and guidance for fatigue risk management systems, avoidance of controlled flight into terrain, and the safety aspects of air transport globalization and aviation security.

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„„ Ms. Margaret Gilligan Associate Administrator for Aviation Safety Federal Aviation Administration Peggy Gilligan became associate administrator for Aviation Safety on Jan. 5, 2009, after serving as the deputy associate administrator in that organization for 14 years. She has been in the Federal Aviation Administration since 1980. As associate administrator, Peggy leads the organization responsible for setting, overseeing, and enforcing safety standards for all parts of the aviation industry—airlines, manufacturers, repair stations, pilots, mechanics, air traffic controllers, flight attendants, and any person or product operating in aviation. These programs have a direct impact on every facet of domestic and international civil aviation safety. Aviation Safety programs are carried out by a workforce of more than 7,000 employees located in Washington headquarters, regional and directorate offices, and more than 125 field offices throughout the world. The organization’s annual budget is more than $1 billion. In October 2011, Peggy accepted the Roger W. Jones Award for Executive Leadership. The annual award is given to two federal senior executives who have shown exceptional leadership while devoting themselves to a career of public service. In May 2009, Peggy and her industry co-chair accepted the Robert J. Collier Trophy in recognition of the Commercial Aviation Safety Team’s (CAST) work in developing an integrated data-driven strategy that reduced aviation fatalities in the United States by 83 percent over 10 years. Peggy serves as the government co-chair of CAST—a joint industry/government group committed to improving aviation safety by reducing the risk of accidents. In April 2006, Peggy and her industry co-chair received the Laurel Award from Aviation Week & Space Technology for improving aviation safety and “reducing the risk of fatalities in world aviation” through CAST. The annual award recognizes the extraordinary accomplishments of individuals and teams in aviation, aerospace, and defense. Peggy was chief of staff at the FAA, serving four administrators. She also served in the Chief Counsel’s Office in Washington and as a staff attorney in FAA’s eastern region in New York. Peggy is a 1979 graduate of Boston University School of Law and a 1975 graduate of Manhattanville College in Purchase, N.Y. She resides in Washington, D.C.

„„ Captain Ron Hall Jumpseat Chair US Airways Captain Ron Hall was hired by Piedmont Airlines in 1985 as a B-737 first officer. He has flown for the airline, which merged with US Airways in 1989, as a captain on the F-28 and MD-80 for 10 years and currently flies F/O on the Airbus A330 International. Captain Hall has worked on the pilot group’s Jumpseat Committee for 18 years and served as USAPA Jumpseat Committee chair for the last four years.

„„ Lynn Hankes, MD Clinical Professor Emeritus University of Washington School of Medicine, Department of Psychiatry and Behavioral Science Dr. Lynn Hankes is a graduate of the University of Notre Dame and Georgetown University School of Medicine. Almost 30 years ago, he was among the 100 pioneer physicians in the entire country who passed the first certification exam in addiction medicine, and he is also an honored fellow of the American Society of Addiction Medicine. Dr. Hankes is a clinical professor emeritus at the University of Washington School of Medicine in the Department of Psychiatry and Behavioral Sciences. He served 13 years as the full-time director of the Washington Physicians Health Program, and he is also a past president of the Federation of State Physician Health Programs. Dr. Hankes is a former Navy flight surgeon and is also a private pilot, soloing at age 17. He has been actively involved with the HIMS program and a member of its advisory board for 28 consecutive years. SPEAKER BIOGRAPHIES

36 58th Annual ALPA Air Safety Forum | Washington Hilton | Washington, DC SPEAKER BIOGRAPHIES

„„ First Officer Chris Harper Jumpseat Committee Chair UPS Chris Harper is a B-767 first officer for UPS. He was hired in 1998 and started out on the B-727, working previously for Express One International flying B-727s intra-Europe. He has been the Independent Pilots Association Jumpseat chair for six years. He lives in Tulsa, Okla., with his wife, Melody, and two daughters, Madison and Kennady.

„„ Colonel Robert Hehemann Reserve Advisor to the Director of Operations Project Director, Operation Noble Eagle Decision Support North American Aerospace Defense Command Colonel Bob “Gigs” Hehemann is the USAF reserve advisor to the North American Aerospace Defense Command director of Operations, Peterson AFB, Colo. Colonel Hehemann attended the University of Cincinnati where he was awarded the Mr. Bearcat award as the outstanding all-around male graduate in June 1987. He was an USAF ROTC distinguished graduate, earning a bachelor of science in mechanical engineering with cum laude honors. He completed a master of arts in security studies, homeland security, and defense at the Naval Postgraduate School in March 2012. Colonel Hehemann’s initial assignment was to undergraduate pilot training at Reese AFB, Tex., where he earned Academic Ace, Top Stick, Commander’s Bowl, and Outstanding Graduate awards. He was a distinguished graduate at lead-in fighter training at Holloman AFB, N.M., and finished as the outstanding graduate in F-15 training at Tyndall AFB, Fla., in November 1989. His first operational tour was with the 36th Fighter Wing, Bitburg AB, Germany, where he served in many capacities including flight leader, mission commander, and instructor pilot for many operations throughout Europe, Asia, and the United States. As a first lieutenant deployed to Desert Shield and Desert Storm, he flew 54 combat missions and more than 245 combat hours and was credited with three confirmed air-to-air kills, earning six Air Medals and the USAF Silver Star. In March 1993, Colonel Hehemann joined the 131st Fighter Wing, Missouri Air National Guard in St. Louis, Mo., as an active duty pilot in the “total force” USAF structure, subsequently joining the Air National Guard as a full-time pilot technician. There he held a variety of operational positions, including assistant operations officer and chief of 131FW special projects. In the air he held ratings as F-15 mission commander, instructor pilot, standardization evaluation flight examiner, and functional check flight pilot. He led missions to Singapore, Europe, and twice returned to northern Iraq, leading large-force multinational Operation Northern Watch missions from Incirlik Airbase, Turkey. Colonel Hehemann flew his last sortie in March 2000, completing more than 2,000 hours in the

F-15 A/B/C/D, including 810 instructor/evaluator and 280 combat hours. SPEAKER BIOGRAPHIES In July 1999, Colonel Hehemann joined United Airlines and moved to Denver, Colo. He has flown and instructed on numerous United aircraft worldwide and has served as a first officer, pilot instructor, FAA Type B evaluator, and Flight Operations supervisor. He holds type ratings in the B-737-3/500, B-747-400, and B-777. Colonel Hehemann joined NORAD operations as a reservist in April 2003 and has served as fighter interceptor duty officer, action officer, chief of N2C2 Crew Operations, and most recently as Deputy Command Center director and reserve advisor to the NORAD director of Operations. In November 2010, he was assigned additional duty as project director, Operation Noble Eagle decision support systems. Colonel Hehemann’s decorations include the Silver Star, Air Medal (5th oak leaf cluster), Joint Meritorious Unit Award (1st oak leaf cluster), Meritorious Service Medal (2nd oak leaf cluster), Air Force Commendation Medal (1st oak leaf cluster), Air Force Achievement Medal, Kuwait Liberation Medal (Government of Saudi Arabia), and Kuwait Liberation Medal (Government of Kuwait). He is married to the former Elaine Lewallen and has three children, Alexandra (21), Nicholas (18), and Alyssa (16).

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„„ Mr. Thomas L. Hendricks Senior Vice President, Safety, Security, and Operations Airlines for America Tom Hendricks, currently senior vice president of safety, security, and operations for Airlines for America (A4A), has been an aviation industry leader shaping policy in the areas of flight operations, safety, engineering, air traffic management, and security. In addition, he has led efforts in cargo, passenger facilitation, airport infrastructure and passenger service standards. He co-chairs both the ADS-B In Aviation Rulemaking Committee and the Working Subcommittee of the NextGen Advisory Committee. Tom also serves on the Executive Committee of the Commercial Aviation Safety Team and the Executive Board of Aviation Safety Information Analysis and Sharing System. Effective September 1, 2012, Hendricks will join the National Air Transport Association, as president and CEO. Prior coming to Washington D.C., Tom oversaw day-to-day flight operations at Delta Air Lines as director of line operations. As a captain, Hendricks previously served as a chief pilot in Atlanta and represented Delta on several key industry groups. He has extensive line flying experience on the Boeing 767-300ER, DC-9, Boeing 727, Lockheed L-1011 Tri Star, and MD-88 aircraft. A retired Air Force Reserve colonel and career fighter pilot, Hendricks also served on active duty as a United States Navy officer on the USSMidway (CV-41) and as an instructor pilot at the United States Navy Fighter Weapons School. A native of Fairfield, Ohio, Hendricks graduated from The Citadel in Charleston, S.C., with a bachelor of arts in mathematics with secondary emphasis in business administration.

„„ Mr. Doug Hofsass Associate Administrator for Risk-Based Security Transportation Security Administration Douglas Hofsass serves as the TSA’s associate administrator responsible for coordinating and leading the implementation of TSA’s risk-based security initiatives. Hofsass joined the TSA in 2002 and has served in a number of leadership capacities. Most recently he served as the deputy assistant administrator (DAA) for the Office of Security Policy and Industry Engagement from 2009 to 2012. As DAA, he was responsible for ensuring that key transportation security information and intelligence was shared with each mode, among modal partners, and with other components of the TSA. He was charged with building and maintaining strong security networks and working with industry stakeholders to develop security policies, programs, and practices that improved security, created efficiencies, and reduced impact to industry nationwide. Hofsass previously served as the Office of Security Policy and Industry Engagement’s general manager for Commercial Aviation, where he oversaw the creation of airport and airline policy, aviation security programs, and strategic planning. Under his leadership, he built strong security networks and strategic partnerships within the commercial aviation domain, serving as the TSA’s principal executive liaison for airports, airlines, and commercial aviation associations. Prior to these roles, he held senior-level positions with the TSA at headquarters, Dulles International Airport, and as a federal security director in New York City, including oversight of LaGuardia, Long Island, and White Plains airports, as well as the Federalized Heliports in Manhattan. There he oversaw screening operations, regulatory inspections, airport law-enforcement activities, stakeholder communications, and interagency coordination. Before joining federal service with TSA at Dulles, Hofsass held a number of leadership positions in aviation operations and transportation security during his tenure with United Airlines. One of his roles was serving as a principal incident responder for United Airlines Flight 93 on location in Pennsylvania on 9/11. Hofsass received his higher education from Harrisburg Community College, Pennsylvania State University, and the University of Central Florida. He is also a graduate of the Office of Personnel Management’s Federal Executive Institute. Hofsass was elected to the board of the Aero Club of Washington in January 2009, where he continues to serve as a committee chair board member. SPEAKER BIOGRAPHIES

38 58th Annual ALPA Air Safety Forum | Washington Hilton | Washington, DC SPEAKER BIOGRAPHIES

„„ Captain Charles Hogeman Aviation Safety Chair Air Line Pilots Association, Int’l Captain Charles “Chuck” Hogeman was appointed as Aviation Safety chair for the Air Line Pilots Association, Int’l (ALPA), on Aug. 1, 2011, overseeing air safety policy for the Association’s 53,000 represented pilots at 37 U.S. and Canadian airlines. He currently flies the Airbus 320 as a captain for United Airlines. He serves as ALPA’s representative on a number of industry safety groups, including the Commercial Air Safety Team and the Aviation Safety Information Analysis System. In 2010 and 2011 he served on FAA aviation rulemaking committees examining first officer qualifications and airline trainingogram-hour pr requirements. Previously, he served as Human Factors and Training Group chair from 2008 to 2011, and director of Pilot Training and chair of the ALPA Training Council from 2003 to 2006. During that period he led the effort to establish ALPA policy regarding crew resource management training, the advanced qualification program, and the multicrew pilot license. In 2003, he was designated as an ALPA advisor to the Federal Aviation Administration at the ICAO flightcrew licensing and training panel. This panel revised international standards for the licensing and training of pilot crewmembers. Captain Hogeman began his professional airline career in 1977 with Commuter Airlines in Binghamton, N.Y. In 1978, he joined Denver-based Aspen Airways as a line pilot, and later as check airman, flying CV-580 and BAe-146 aircraft. He also held director of training and chief pilot positions in his 13 years at Aspen Airways, which later merged into Air Wisconsin. In 1991 he joined United Airlines as a pilot and was subsequently selected as a pilot instructor in the B-757/B-767 program. In 1994, he was chosen as one of the initial pilot instructors to develop United’s B-777 AQP as the aircraft was being introduced into line service. Captain Hogeman holds aircraft type ratings on the A320, AVR/BAe-146, B-737, B-757/767, B-777, and CV-580 and maintains a U.S. FAA Gold Seal flight instructor certificate. He holds a master of science degree in technical communication from the University of Colorado, a bachelor of science degree in business management from Southern New Hampshire College, and an associate of science degree in aeronautical engineering from Daniel Webster College.

„„ The Honorable Michael Huerta Acting Administrator Federal Aviation Administration Michael P. Huerta is the acting administrator of the Federal Aviation Administration. He assumed this role on

December 5, 2011. SPEAKER BIOGRAPHIES Huerta is responsible for the safety and efficiency of the largest aerospace system in the world. He oversees a $15.9 billion budget and over 47,000 employees, and is focused on ensuring the agency and its employees are the best prepared and trained professionals to meet the growing demands and requirements of the industry. Huerta also oversees the FAA’s multibillion-dollar NextGen air traffic control modernization program as the United States shifts from ground-based radar to state-of-the-art satellite technology. Huerta was confirmed by the U.S. Senate as the FAA’s deputy administrator on June 23, 2010. Huerta is an experienced transportation official who has held key positions across the country. His reputation for managing complex transportation challenges led him to the international stage when he was tapped as a managing director of the 2002 Olympic Winter Games. The Olympics drew 2,400 athletes from 78 countries to Salt Lake City. Huerta was critical in the planning and construction of a variety of Olympic transportation facilities, as well as the development of a highly successful travel demand-management system that ensured the transportation system operated safely and efficiently.

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Before joining the FAA, Huerta held senior positions at Affiliated Computer Services from 2002 to 2009, rising to the position of president of the Transportation Solutions Group; ACS is now a Xerox company specializing in business processes and information technology. Huerta was commissioner of New York City’s Department of Ports, International Trade, and Commerce from 1986 to 1989. He then served as the executive director of the Port of San Francisco from 1989 to 1993. From 1993 to 1998, he held senior positions in the U.S. Transportation Department in Washington, D.C., serving under Secretary Federico Peña and Secretary Rodney E. Slater. He holds a bachelor’s degree in political science from the University of California–Riverside and a master’s in international relations from the Woodrow Wilson School of Public and International Affairs at Princeton University.

„„ First Officer Steve Jangelis Airport and Ground Environment Group Chair Air Line Pilots Association, Int’l Steve Jangelis is the Airport and Ground Environment chair for the Air Line Pilots Association, Int’l, headquartered in Washington, D.C., and also serves in the same capacity for the Delta Air Lines Master Executive Council Central Air Safety Committee, headquartered in Atlanta, Ga. Steve currently is a first officer on the Boeing 757/767, flying international routes out of New York’s JFK Airport. He is type-rated on the Douglas DC-9, Boeing 727, and Boeing 757/767, and was a simulator instructor, captain, and line check airman on the Boeing 727 flying for both cargo and passenger operations. Steve currently is the co-chair of the FAA’s Root Cause Analysis Team and serves as the ALPA representative to the FAA’s Runway Safety Council and the FAA Research, Engineering, and Development Advisory Committee Subcommittee for Airports. Steve has also participated in safety risk management panels on runway construction and also as a simulator operational testing pilot for Data Comm taxi installations and final approach runway occupancy signal and SMGCS evaluations.

„„ Ms. Suzanne L. Kalfus Senior Attorney Air Line Pilots Association, Int’l Suzanne is a senior attorney in ALPA’s Legal Department, where she has worked as a lawyer since 1988. As a Legal Department lawyer, Suzanne represents individual pilots and the Association in a wide variety of litigation, as well as in System Board and FAA enforcement hearings. Besides her participation in litigation and administrative hearings, Suzanne drafts comments on behalf of the Association in rulemaking proceedings. She is the Association’s expert on drug and alcohol testing and has authored numerous articles on these and related issues. She has been involved in addressing various security-related issues, including some of the legal issues related to the criminal history record checks, now required for unescorted access to airport secured areas. Suzanne also serves as the legal advisor to the HIMS Advisory Board and works closely with ALPA’s Aeromedical Office on substance dependency and many other medical certification/legal issues, including the FAA’s new protocol for certifying pilots on antidepressant medication. Suzanne also provides legal support to ALPA’s Pilot Assistance, Professional Standards, Aeromedical, CIRP, and other committees. Suzanne is a trained mediator. She previously mediated intrafamily and small-claims disputes for the D.C. Center for Community Justice. Additionally, she was co-director of the D.C. Consumer Protection Center, a consumer- mediation service affiliated with a local television station. She has also served as a telephone counselor and then a trainer for the Fact Hotline, a D.C. crisis hotline and referral service. Suzanne has a BA in psychology from Cornell University and received her law degree from George Washington University. SPEAKER BIOGRAPHIES

40 58th Annual ALPA Air Safety Forum | Washington Hilton | Washington, DC SPEAKER BIOGRAPHIES

„„ Colonel Carl King Remote Piloted Aircraft Liaison to the Federal Aviation Administration Department of Defense Colonel Carl L. King is the air force liaison to the Federal Aviation Administration for remotely piloted aircraft operations. In this position, he facilitates air force progress toward increasing access to the national airspace for RPAs and represents air force and DOD interests in airspace integration, DOD’s Policy Board for federal aviation, and the Executive Committee’s Certificate of Authorization working groups. Colonel King is a previously qualified MQ 1B pilot with over 750 primary and instructional hours. Colonel King was born in Rochester, N.Y. A 1988 graduate of the U.S. Air Force Academy, he attended undergraduate pilot training at Laughlin AFB, Tex. He has served in various operational assignments in Air Combat Command and U.S. Air Forces Europe as well as duty as a T-38 instructor pilot; squadron operations officer; executive officer to the Director of Total Force Integration, headquarters, U.S. Air Force, Washington, D.C.; and commander, 432 Operations Support Squadron. Colonel King is a command pilot with over 3,000 hours in five aircraft and has deployed in support of Desert Storm, Provide Comfort, Northern and Southern Watch, Deny Flight, Allied Force, and Enduring Freedom. Education: 1988 Bachelor of science in humanities, USAFA 1997 Squadron Officers School 2002 Masters of science in aeronautics and technology, Embry-Riddle University 2002 Air Command and Staff College (correspondence) 2006 Air War College (correspondence) Last five assignments: March 2010–present—remotely piloted aircraft liaison to the FAA June 2009–March 2010—director of staff, 432 WG/AEW, Creech AFB, Nev. April 2007–May 2009—commander, 432 OSS, Creech AFB, Nev. September 2005–April 2007—asst. div. chief/executive officer, HQ Air Force, Pentagon February 2004–August 2005—operations officer, 11RS Creech AFB, Nev. Flight information: Rating—Command pilot Flight hours—Over 3,000 Aircraft flown—R/MQ-1, A-10, F-4G, F-15E, T-38 Major military decorations:

Distinguished Flying Cross with Valor SPEAKER BIOGRAPHIES Air Medal with five OLC

„„ Mr. Edward Kittel Chief, Explosives Operations Division DHS/TSA Office of Security Operations Ed Kittel currently serves as chief of the TSA’s Explosives Operations Division. He joined the FAA in 1992 following a career in the U.S. Navy, where he served as an explosive ordnance disposal (EOD) officer for 20 years and commanded EOD units in Hawaii, the Western Pacific, and California. He was the program manager for Joint Service EOD Intelligence and Technical Counterterrorism at Defense Intelligence Agency from 1988 to 1992, where he received the Bronze Star for explosives and weapons-related combat operations conducted while deployed during the Persian Gulf War. After joining the FAA as special agent in charge of the Explosives Unit in 1992, he investigated aircraft accidents and bombings throughout the world, including Panama, Thailand, Romania, Colombia, Taiwan, Sudan, the USAir crash

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near Pittsburgh, the ValuJet Flight 592 accident in Miami, the TWA Flight 800 investigation off the coast of Long Island, N.Y., and the Egypt Air Fight 990 accident in Rhode Island. He developed the countermeasures for the 1995 Operation Bojinka threat in Asia, which prevented the bombings of 12 commercial airliners. He also developed the modular bomb sets (I and II) and was on the team that established the explosives detection system standard and the implementation of explosives trace detection equipment requirements. He represented FAA Security at both of the World Trade Center attacks in February 1993 and on September 11, 2001. Following the September 11th attacks, the FAA Explosives Unit transferred to the newly created Transportation Security Administration in February of 2002 and to the Federal Air Marshal Service in 2004. The Explosives Operations Division later moved to the Office of Security Operations in 2009 and to the Office of Security Operations in 2011. Chief Kittel has assisted pilots-in-command of commercial aircraft with suspected explosive devices onboard, and he has directed numerous aviation explosives security projects, including airport explosives vulnerability surveys, explosives detection research, development testing and evaluation projects, least risk bomb location validation, testing explosives and IED effects against commercial aircraft, and the creation of the TSA Bomb Appraisal Officer and Transportation Security Specialist—Explosives programs. After directing the successful resolution of the Richard Reid shoe-bombing incident on December 22, 2001, and the related aviation security countermeasures, he was also responsible for the development of the “3-1-1” international security protocols in response to the UK liquid explosives plot in 2006. Most recently, he designed the TSA’s colorimetric testing program to detect powdered explosive threats and directed the deployment of Raman spectrometry chemical analysis device equipment to resolve unknown explosive threats in transportation systems. He holds a bachelor of science degree from Miami University in biological sciences, a master of arts degree from Salve Regina University in international relations, and a master of arts degree from the U.S. Naval War College in national security and strategic studies. Ed is a member of the International Society of Explosives Engineers; the International Society of Air Safety Investigators; and the International Association of Chiefs of Police, where he sits on the Arson and Explosives Committee; and is a 34-year member of the International Association of Bomb Technicians and Investigators, where he sits on the Board of Advisors. He is a charter member of the interagency Joint Program Office for Combating the Terrorist Use of Explosives Executive Steering Committee, serves as the TSA liaison officer to the National Bomb Squad Commanders Advisory Board, and has sat on the Interagency Intelligence Committee on Terrorism’s Technical Threat Countermeasures Subcommittee since 1988. Mr. Kittel received the 1997 Aviation Week & Space Technology Laurels Award for Technical Achievement (government/military) for an automated post-blast investigation system that he developed and piloted during the TWA Flight 800 accident investigation, and the TSA Leadership Award in 2007 for his contributions to transportation security in response to “Op. Overt,” the UK liquid explosives plot. He also received the IABTI Distinguished Service Award in 2008. Recently, he authored the “Bomb Threats: Reaction and Management” chapter in the 2011 book, Aviation Security: Challenges and Solutions.

„„ First Officer Tim Knutson Jumpseat Chair Allied Pilots Association First officer Tim Knutson is a second-generation airline pilot. His father flew for North Central, Republic, and Northwest Airlines. Knutson gained all ratings in high school, trained by his father on their farm, and flight instructed primary, advanced, aerobatics, and float planes through four years at the University of Minnesota. After graduating with a BS in civil engineering, Knutson flew BE-1900s for Great Lakes Airlines from 1990 to 1993. In February 1993 he was hired by American Airlines, and after furlough in August that year, he worked for Express One International and Champion Air 727 operations as an engineer, copilot, and captain throughout the next three and a half years. He returned to American in March 1997, flying 727, F-100, 737, DC-9-80, and is currently flying as a 777 first officer out of JFK. SPEAKER BIOGRAPHIES

42 58th Annual ALPA Air Safety Forum | Washington Hilton | Washington, DC SPEAKER BIOGRAPHIES

First Officer Knutson joined the APA Jumpseat Committee in 2007 and has served as the chair of that committee since fall 2009. He lives in Northern Wisconsin on a fourth-generation farm with his wife and two children, actively farming 360 acres.

„„ Ms. Candace K. Kolander Coordinator, Air Safety, Health and Security Association of Flight Attendants Candace K. Kolander is the coordinator for the Air Safety, Health, and Security Department at the Washington, D.C., office of the Association of Flight Attendants–Communications Workers of America (AFA-CWA). As such, she works with the director to accomplish the research, regulatory, and training mission of the department by providing services to the AFA membership, international officers, and its Board of Directors. Ms. Kolander is the liaison between the safety chairs at the carriers and the international AFA office. She also reviews and comments on proposed regulatory changes in the United States and comments on ICAO standards with our international affiliates. She also responds to AFA member carrier aviation accidents as well as provides the training and assistance to AFA participants in National Transportation Safety Board accident investigations. She currently serves as flight attendant representative on the industry Master Minimum Equipment List Subcommittee and is the chair for the Cabin ASAP group at the Aviation ASAP/FOQA InfoShare meetings. Ms. Kolander has served on multiple industry committees, including the National Aeronautics and Space Administration—Aviation Safety Reporting System, representing U.S. flight attendants; the Aviation Security Advisory Committee; and the Society of Automotive Engineers—Cabin Safety Provisions Committee; and Operational and Human Factors Issues Subcommittee. Ms. Kolander worked on the RTCA SC-221 document related to aircraft secondary barriers. She also worked on the FAA Aviation Rulemaking Committee tasked with rewriting the training regulations for crewmembers in the United States. In addition to these larger committees, she has worked on other, smaller industry working groups to represent flight attendants. Ms. Kolander was a 20-year flight attendant. At her carrier she served in multiple roles representing flight attendants in addition to helping plan and teach flight attendant recurrent training. The AFA represents 55,000 flight attendants at 20 airlines. She is also a member of the U.S. Coalition of Flight Attendant Unions, which includes eight member unions representing approximately 95,000 U.S. flight attendants. AFA is a member of the International Transport Workers’ Federation. Publications include: • U.S. congressional testimony before the House of Representatives’ Subcommittee on Aviation of the Transportation and Infrastructure Committee, February 2009.

• U.S. congressional testimony before the House of Representatives’ Committee on Homeland Security, May SPEAKER BIOGRAPHIES 2005. • “Historical Review of Flight Attendant Participation in Accident Investigations,” February 2003, International Aircraft Cabin Safety Symposium. • Miscellaneous speeches for AFA-CWA international representatives for presentations regarding topics such as child restraint systems, evacuation demonstrations, seat dynamic testing, unruly passengers, and fatigue issues. • Department handbook materials for Air Safety, Health, and Security Committee members.

„„ Mr. Richard W. Loewen Runway Safety National Air Traffic Controllers Association (NATCA) Ric is NATCA’s representative on the Root Cause Analysis Team, technical representative on the Runway Status Lights deployment, and an alternate regional vice president in NATCA’s Southwest Region.

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Ric joined NATCA in 1990 as an air traffic controller at BAF in Westfield, Mass. Now at DFW, he is at his fourth air traffic facility. His interest in aviation began young, as the son of a former U.S. Air Force pilot. Ric received his first pilot certificate at age 17. As NATCA’s runway safety representative, Ric assists facilities throughout the NAS in resolving safety concerns.

„„ Mr. Scott R. Loring Cooperative Coaching and Mediation Scott Loring is a mediator, negotiation consultant, and executive coach. Since 2000, Scott has brought his communication, conflict resolution, and team-building skills to individuals, families, and businesses. Scott has particular expertise assisting client-focused businesses, helping owners and employees negotiate both internal and external issues such as salary negotiations, mergers, and the inevitable conflicts that arise between coworkers. Scott was trained by Meditation Works Inc. and Harvard University’s Program on Negotiation. He has worked with clients in Boston-area courts as well as in his private practice. He is proficient in nonviolent communication, a communication model developed by Marshall Rosenberg. Scott is also a certified professional co-active coach and a graduate of the country’s premier coaching schools, the Coaches Training Institute, and the Executive Coaching Institute. He holds a certificate in organizational and relationship system coaching to better work with teams and relationships in business. Scott’s success as a coach and mediator is based on his ability to help clients achieve clarity through his intuition, deep listening, and a direct, supportive communication style.

„„ Mr. Craig Lowe Director, Security Operations Airlines for America Mr. Craig Lowe is the Airlines for America (A4A) director–Security Operations. Mr. Lowe has an outstanding aviation security background, currently working as the A4A project manager for the Known Crewmember program. Previously, Mr. Lowe was director of Corporate Security at Delta Air Lines with global accountability for developing and directing the company’s security programs, which encompass worldwide standards and policies for compliance with government rules, regulations, laws, and treaties regarding security requirements for civil aviation and corporate business. Craig worked to ensure effective risk analysis, threat assessment, and response capability. He was also instrumental in developing security and emergency response plans for the Olympic Games in Salt Lake City, Athens, and Torino for Delta’s Security Department. Craig began his career at Delta as an aviation maintenance technician and held numerous management positions within the Technical Operations Center at Delta world headquarters in Atlanta. A native of Colorado Springs, Craig began his career in aviation as an attack helicopter crew chief in the U.S. Army. He has served as a board member of the National Safe Skies Alliance and the U.S. Public-Private Partnership, and was a founding member of the Atlanta Security Council.

„„ Captain Terry Lutz Experimental Test Pilot Airbus Captain Lutz has degrees in aerospace engineering from the University of Michigan and the University of Dayton. He served as a USAF fighter pilot with a follow-on assignment as a test program manager during full-scale development of the F-16. While working as a USAF A-10 production test pilot in Hagerstown, Md., he was selected to attend the USAF Test Pilot School, and later served as an instructor pilot at TPS. Captain Lutz joined Calspan Corporation, flying the variable stability NT-33 and Lear 24D in the role of instructor pilot for students at the USAF and U.S. Naval Test Pilot schools. He continued military service with the New York SPEAKER BIOGRAPHIES

44 58th Annual ALPA Air Safety Forum | Washington Hilton | Washington, DC SPEAKER BIOGRAPHIES

Air National Guard as an F-4 and F-16 pilot. From 1989 to 2006, he was a pilot at Northwest Airlines and flew as captain on the DC-9 and A320. Serving as an ALPA ADO Committee member, he evaluated and reported on the FBW designs at Airbus, Boeing, and Embraer. Captain Lutz tested CFIT avoidance and counterterrorist maneuvers in Airbus and Boeing FBW aircraft, and steep approaches in the A318 and EMB-170. Since 2006, he has worked as an Airbus experimental test pilot in Toulouse, France, and is current in all the Airbus models. Most recently, he participated in development of sharklets for the A320 family, and was captain for first flight of the Trent XWB engine mounted on the No. 2 pylon of an A380 configured as a flying test bed. Captain Lutz has more than 15,100 flight hours in 152 different aircraft.

„„ First Officer Greg Maatz Jumpseat Chair United Airlines MEC First Officer Greg Maatz has served as the United Airlines MEC Jumpseat Committee chair since February 2011. Greg’s prior ALPA service includes being the SFO Scheduling Committee chair as well as a PBS instructor. Greg is currently an LAX-based A320 first officer and resides in Austin Texas.

„„ Captain Jim Mangie Pilot Fatigue Program Director Delta Air Lines Captain Jim Mangie is currently the Pilot Fatigue Program director and a line check airman on the Boeing 757/767 for Delta Air Lines, performing aircraft training and evaluation of line pilots in day-to-day operations. He also serves as the technical advisor to IATA for the ICAO Fatigue Risk Management Task Force and was the industry co-chair for the FAA Flightcrew Member Duty and Rest Requirements ARC in 2009. In the 23 years he’s been at Delta, he has held positions as a chief pilot, regional director, and general manager, responsible for administrative support and operational performance of approximately 4,000 pilots in both the domestic and international system as well as overall operational oversight of the domestic system. He has flown the B-727, B-757, B-767, DC-9, and MD-88. Captain Mangie graduated from Embry-Riddle Aeronautical University in Prescott, Ariz., in 1981 and was commissioned that same year. He is a 22-year veteran of the U.S. Air Force and Air Force Reserve. He has flown over 3,200 hours in the T-37, T-38 and C-130B/E/H/H2. His military positions included instructor/evaluator pilot, chief of standardization/evaluation, chief pilot, and operations officer. His final assignment was at HQ U.S. Special Operations Command, where he served as legislative affairs officer. He retired in 2003.

„„ Captain Jerry McDermott Pilot Assistance Chair SPEAKER BIOGRAPHIES Air Line Pilots Association, Int’l Jerry McDermott is a captain with Continental Airlines. He was hired in June 1987 as a flight engineer on the B-727. Currently based in Newark, N.J., he has been flying the B-737 since 1990, over 11 years of that time as captain. Jerry was designated as a check airman on the B-737 in 2005. He is also type-rated in the B-757 and B-767. He began his aviation career in 1977 at Purdue University, receiving a bachelor of science in aviation technology in 1981. Jerry joined the ALPA Professional Standards Committee as a volunteer member at Continental in May 2001. He held positions as Newark LEC 170 Professional Standards lead for two years and Continental MEC Professional Standards chair for five years. In 2007, Jerry was appointed to the position of National Professional Standards vice chair for Air Line Pilots Association, Int’l (ALPA). In October 2009 he was appointed as ALPA National Pilot Assistance chair. In 2011, Captain McDermott’s efforts and work in pilot assistance were recognized by the White House and Continental Airlines. In June 2011, he was invited to the White House and given a commendation as one of the administration’s “Champions of Change.” In March 2012 he was selected as Continental Airlines’ 2011 Pilot of the Year for the Newark base, primarily due to his efforts in assisting fellow pilots through his position with ALPA. He and his wife, Malinda, live in Scottsdale, Ariz. They have three daughters and two grandchildren.

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„„ Mr. Paul McDuffee Associate Vice President, Government Relations and Strategy Insitu Inc. Paul joined Insitu in 2006 after a 30-year career in higher education working with Embry-Riddle Aeronautical University. Paul was responsible for all flight training operations at Embry-Riddle as Flight Department chair, tenured professor, and ultimately vice president of Aviation Training. Paul was recruited by Insitu to design and implement its first formal UAS training program for the ScanEagle and has since taken over the role of principal interface with FAA and others interested in carving a path toward commercial viability of unmanned aircraft systems. Paul recently served as a member of the FAA’s Small UAS Aviation Rulemaking Committee and is currently a member of the new UAS rulemaking committee, providing the FAA with recommendations for safe integration of all UAS into the national airspace. Paul also serves as a resource to ASTM’s F-38 Committee, tasked with developing consensus standards for small unmanned systems. Paul is currently vice chair of AUVSI’s UAS Advocacy Committee and AUVSI Board of Directors member. He is an experienced pilot, airplane owner, and flight instructor, holding an airline transport pilot certificate with jet type ratings and has logged over 7,000 flight hours. Paul holds a bachelor and master of science degree in aeronautical science from Embry-Riddle Aeronautical University.

„„ Captain David McKenney Director, Pilot Training Programs Air Line Pilots Association, Int’l Captain David McKenney serves as a human factors and training expert for the Air Line Pilots Association, Int’l (ALPA). Captain McKenney joined ALPA in 1989 and is director of Pilot Training Programs for ALPA and serves as the Human Factors chair for the International Federation of Air Line Pilots’ Associations. As ALPA’s director of Pilot Training Programs, Captain McKenney advances pilot views concerning licensing and training standards to include “best practices.” He is a strong advocate for human-centered design and participates in industry initiatives for research and development of new training programs. Dave co-chairs the PARC/CAST Flight Deck Automation Working Group, which is studying human factor issues relating to flight crews’ interaction with cockpit automated systems, including equipment design, operational policies, flight crew procedures, and flight crew qualification and training. In 2010, Captain McKenney chaired the FAA-Industry Stall/Stick-Pusher Working Group, which developed FAA guidance for stall and stick-pusher training in response to several major loss of control accidents. Captain McKenney represents ALPA pilots on the FAA’s Stick-Pusher and Adverse Weather Aviation Rulemaking Committee and is currently participating on the FAA loss of control avoidance and recovery training initiative developing FAA and ICAO guidance material for academic and flight training required to effectively teach upset recovery training in aircraft and simulator. Captain McKenney is a B-767 pilot for United Airlines and has accumulated over 20,000 hours in 35 years of military and civilian flying. He has served as a flight instructor and check airman and is type rated in many airplanes. Captain McKenney has spoken in many international forums on a wide variety of aviation safety topics. He has authored many articles on aviation safety that have appeared in national and international publications. Prior to his airline career, Captain McKenney served in the U.S. Air Force as a flight instructor and flew cargo planes worldwide. He also served as a computer science professor at the U.S. Air Force Academy. He retired as a lieutenant colonel with 24 years of active and reserve duty. He holds a bachelor of science degree in computer science from the U.S. Air Force Academy, and a master of science degree in computer science from the University of Utah, specializing in artificial intelligence and human-machine interface. Captain McKenney resides in Colorado Springs. SPEAKER BIOGRAPHIES

46 58th Annual ALPA Air Safety Forum | Washington Hilton | Washington, DC SPEAKER BIOGRAPHIES

„„ Mr. Gary Miller Manager, Tactical Operations HQ FAA System Operations Security Gary W. Miller, manager, Tactical Operations, System Operations Security, is responsible for managing the tactical use of the Federal Aviation Administration Air Traffic Organization’s air traffic management capabilities to help protect the United States and its interests from threats related to national defense, homeland security, law enforcement, and natural disasters involving the air domain. He also oversees the tactical use of these capabilities to mitigate the impact of those threats and associated response measures on the safety and efficiency of the national airspace system. Mr. Miller leads the agency’s air traffic security coordinator teams located at the agency’s headquarters in Washington, D.C.; the National Capital Region Coordination Center in Herndon, Va.; the 601st Air Operations Center at Tyndall Air Force Base, Fla.; and the North American Aerospace Defense Command—Northern Command facility in Colorado Springs, Colo. These teams, which manage the Domestic Events Network, the country’s premier interagency operational coordination platform for aviation security incidents, serve as the FAA’s operations security front line. He also manages the System Operations Security Center (SOSC) at FAA headquarters, which establishes all security and major disaster temporary flight restrictions, processes airspace access waiver requests, and supports many other air traffic and airspace management-related security measures. Mr. Miller’s portfolio includes a broad range of tactical activities, including presidential movements, classified programs, military activities, reporting and handling of potential airborne threats, and disaster response air missions. Mr. Miller began his air traffic control career while serving in the U.S. Air Force from 1981 to 2001. He joined the Federal Aviation Administration in 2003 as the air traffic requirements lead for terminal automation assigned to FAA headquarters. In this capacity, he provided air traffic control operations expertise that was crucial to the agency’s successful development and field deployment of the standard terminal automation replacement system. In 2007, Mr. Miller was selected as the deputy manager of Tactical Operations. In this position, he assumed responsibility for the hands-on daily management of the ATSC teams and SOSC noted above. He has been instrumental in developing the agency’s tactical security operations into the mature, smoothly running capability that it is today, serving as the linchpin of virtually all interagency coordination on live aviation security events. In his current position, Mr. Miller has been a key player in both national-level security events such as the December 2009 Christmas Day bomber event and crisis-response activities such as the January 2010 Haiti earthquake relief efforts and the April–July 2010 Gulf of Mexico oil spill cleanup. Additionally, he has represented the FAA in a wide variety of high-level, sensitive meetings, including sessions with the deputy chiefs of staff for the president and vice president regarding possible impact mitigation efforts for presidential movements and with the senior leadership of the Department of Defense, Transportation Security Administration, U.S. Secret

Service, and other agency partners on the redesign of the Washington, D.C., special flight rules area. In all of SPEAKER BIOGRAPHIES these activities, Mr. Miller has served as the tactical fulcrum for balancing aviation related security requirements with safety and efficiency needs for all air operators.

„„ Mr. Warren Miller Branch Chief, Air Cargo Policy Transportation Security Administration Warren Miller’s career spans over 20 years in senior executive positions in both the public and private sectors, leading a number of programs designed to improve the security of the nation’s transportation system. His extensive experience includes flight operations and creating and conducting stakeholder outreach strategies, vulnerability assessments, and a number of aviation training modules. In Warren’s current capacity as manager of Air Cargo Policy and Industry Engagement, he serves as the principal advisor to the division director on the development of air cargo security programs, legislative initiatives, rulemaking, and standards. Warren is also the lead policy liaison to the air cargo industry and other government entities.

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„„ Captain Lee Moak President Air Line Pilots Association, Int’l Captain Lee Moak is the ninth president of the Air Line Pilots Association, Int’l (ALPA). He was elected by the union’s Board of Directors on Oct. 13, 2010, and began his four-year term on Jan. 1, 2011. As ALPA’s chief executive and administrative officer, Captain Moak oversees daily operations of the Association and presides over the meetings of ALPA’s governing bodies, which set policy for the organization. He is also the chief spokesman for the union, advancing pilots’ views in the airline industry, before Congress, Parliament, government agencies, and the news media. As the ALPA president, Captain Moak is a member of the AFL-CIO Executive Council as well as the Executive Committee of the AFL-CIO Transportation Trades Department. He serves on the FAA NextGen Advisory Committee, which is made up of industry decision makers tasked with advising the administration on key-decision gates with regard to improving and modernizing the nation’s aviation infrastructure. A B-767 Delta Air Lines captain, Captain Moak joined ALPA in 1988. He served three terms as the chair of the Delta Master Executive Council. His leadership in this capacity was crucial during Delta’s bankruptcy recovery and successful merger with Northwest Airlines. Prior to becoming an airline pilot, the ALPA president served nine years as a U.S. Marine Corps fighter pilot. He later transitioned to the Naval Air Reserve Force to finish his military career as a U.S. Navy fighter pilot. Captain Moak continues to expand the traditional role of labor union leader through a policy of “active and constructive engagement” with any and all parties who can affect the professional lives and careers of the pilots he represents—from local reporters to international media; from Main Street to Wall Street; from regulators to legislators; from other unions to industry leaders around the globe, ensuring ALPA pilots are involved and contributing. Captain Moak is married and resides in New Orleans.

„„ Captain Murray Munro Canada Pilot Assistance Chair Air Line Pilots Association, Int’l Captain Murray Munro graduated from the Mount Royal Aviation program in 1984 and started his aviation career as a dock hand, swamping on a Twin Otter and flying mail in a Cessna 172 in northern Saskatchewan. He then spent a year or so in Alberta doing courier runs to build time and experience. After that, Captain Munro went back up north to Inuvik and worked for several years with Kenn Borek Air, flying a DHC 4 (Caribou) and other aircraft, specializing in High Arctic and off-strip work. In the spring of 1986, he worked on a contract flying logistical support for a U.S. Navy research project, flying equipment and supplies to a research camp 235 miles off the north coast of Greenland and landing on the ice floe. In 1990, he started with Air BC and the Air Canada family. Shortly after starting with Air BC, Captain Munro became interested in pilot assistance work and signed up for his first course with Brian Murray in Aurora, Ontario. He has been involved with pilot assistance in one form or another since then.

„„ Dr. Thomas Nesthus Office of Aerospace Medicine, Civil Aerospace Medical Institute Federal Aviation Administration Dr. Nesthus worked for the USAF Crew Technology Division, Brooks Air Force Base, Tex., from 1986 to 1992. He supervised diverse aerospace medical research projects and was principally responsible for providing human factors performance research support to the Sustained Operations Branch, Flight Motion Effects Branch, Cockpit and SPEAKER BIOGRAPHIES

48 58th Annual ALPA Air Safety Forum | Washington Hilton | Washington, DC SPEAKER BIOGRAPHIES

Equipment Integration Lab, and High Altitude Protection Function of the USAF Armstrong Research Laboratory. Research experience at Brooks AFB included the evaluation of high-altitude aircrew protection ensembles, pilot performance during severe hypobaric and acceleration stress, evaluation of the effects of hypobaric and hypoxic hypoxia on attention, cognition, and motor performance, and the assessment of cognitive performance during sustained operations with airborne warning and control system weapons directors. He was hired by the FAA Aerospace Human Factors Research Division in 1992. Current focal research activities include evaluation of fatigue and performance associated with flight and cabin crewmembers, ATCSs, TechOps, and aviation maintenance technicians. He participates on numerous performance and fatigue-related DOT and interagency working groups. He has chaired the Aerospace Medical Association’s Human Factors Committee (11 yrs.) and the DOD Human Factors Engineering, Sustained and Continuous Operations Technical Advisory Group (12 yrs.). He provides assistance as requested by the National Transportation Safety Board and the Department of Justice. He testified on the fatigue factors associated with the crash of Colgan Air Flight 3407 during the NTSB’s public hearing in May 2009. He is currently assisting the Flight Standards Service—Air Transportation Division with the CFR part 117, Pilot Flight and Duty Time and Rest Requirements, and the scientific evaluation of carrier FRMS proposals.

„„ Mr. Chris Oswald Vice President, Safety and Technical Operations Airports Council International, North America Chris Oswald joined the Airports Council International, North America (ACI-NA) as vice president, Safety and Technical Operations, in October 2008. In this role, he has primary responsibility for the ACI-NA’s activities in safety, capacity, operations, design, and other technical issues. He monitors aviation industry developments as well as international and U.S. regulatory actions and programs at North American airports. He also serves as an airport representative on industry and government committees and working groups and develops, coordinates and presents policy, recommendations, and proposals for the ACI-NA and our members. Oswald has 16 years of experience in airport planning, operational analysis, and economic analysis. He spent 13 years of this time at Jacobs Consultancy/Leigh Fisher Associates, where he led the firm’s airfield/airspace practice area and was responsible for managing numerous airport master plans, airfield improvement/capacity enhancement studies, and benefit-cost analyses. Chris also had the opportunity to work with AvAirPros, where he served as the liaison between the airlines and San Francisco International Airport on matters related to the Airport’s runway reconfiguration project in the late 1990s. He holds a bachelor’s degree in engineering from Harvey Mudd College in Claremont, Calif., and a master’s degree in civil engineering from the University of Texas at Austin. SPEAKER BIOGRAPHIES „„ Captain Cap Perkins Jumpseat Chair Hawaiian Airlines MEC Captain Cap Perkins is a captain on the 717, interisland flying, for Hawaiian Airlines. He has been affiliated with the Hawaiian Airlines MEC Jumpseat Committee for about 10 years. He recently celebrated his 25th year at the airline, where he started out as a flight attendant. Captain Perkins has lived in Hawaii since 1962. In his time as a pilot at Hawaiian, he has been an engineer on the DC- 10 and first officer on the 717 and 767. He also serves as a member on the both the Meal and HIMS committees.

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„„ The Honorable John S. Pistole Administrator Transportation Security Administration John S. Pistole was confirmed as the Transportation Security Administration’s (TSA) fifth administrator in July 2010. As TSA administrator, he oversees management of a 60,000-strong workforce, the security operations of more than 450 federalized airports throughout the United States, the Federal Air Marshal Service, and the security for highways, railroads, ports, mass transit systems, and pipelines. Under his leadership, the TSA will continue to grow as a risk-based, intelligence-driven counterterrorism agency dedicated to protecting our transportation systems. Pistole came to the TSA as a 26-year veteran of the FBI with extensive national security and counterterrorism experience. After the tragic events of September 11, 2001, he was put in charge of the FBI’s greatly expanded counterterrorism program, eventually becoming the FBI’s executive assistant director for Counterterrorism and Counterintelligence. In 2004, Pistole was named deputy director for the FBI. Pistole has led or been involved in several high-profile investigations, including the attempted car bombing in Times Square on May 1, 2010; the December 25, 2009, attempted attack on Northwest Flight 253; the plot against New York City subways in 2009; the 2006 UK liquid explosives plot; and the May 2003 suicide bombings of three housing compounds in Riyadh, Saudi Arabia, in which 35 people died, including nine Americans. Pistole began his career as a special agent with the FBI in 1983, serving in the Minneapolis and New York divisions before his promotion to supervisor in the Organized Crime Section at FBI headquarters in Washington, D.C. In 1999, as assistant special agent in charge, Boston, he helped lead investigation and recovery efforts for the Egypt Air Flight 990 crash off the coast of Rhode Island. In 2007, Pistole received the Edward H. Levi Award for Outstanding Professionalism and Exemplary Integrity. He is a recipient of the 2005 Presidential Rank Award for Distinguished Executive. Pistole practiced law for two years prior to joining the FBI. He is a graduate of Anderson University and Indiana University School of Law–Indianapolis. He is married and has two daughters.

„„ Mr. Richard Prosek Manager, AFS-407 Federal Aviation Administration Richard J. Prosek began as the manager of the Federal Aviation Administration’s (FAA’s) Unmanned Aircraft Program Office, AFS-407, in January 2010 and now serves as part of the management team of the FAA UAS Integration Office, which was designated as AFS-80 and stood up in March 2012. His past FAA experience includes acting deputy division manager for the Flight Technologies and Procedures Division, chair of the ICAO Operations Panel, and the designated federal official for the All Weather Operations Harmonization Working Group. Mr. Prosek has 43 years of aviation experience, including 33 years of commissioned service in the U.S. Air Force/Air National Guard, where he flew fighter and DV airlift missions. Additionally, he is a retired airline captain with 20-plus years’ experience at Part 121 air carriers. Mr. Prosek has a bachelor of science degree in electrical engineering from the University of Illinois at Urbana–Champaign and an MBA from the University of Nevada at Las Vegas.

„„ Captain Everett Reese ExpressJet MEC Everett Reese is starting his ninth year as an EMB captain for ExpressJet Airlines. Everett joined ALPA in 2004. Captain Reese has served as a member and chairman of the ExpressJet ALPA Security Committee for over seven years, was director of operations for the former National Security Committee, served as ExpressJet LEC 176 captain representative, and currently is a subject-matter expert for the ALPA National Security Structure. Captain Reese currently lives in southern Wisconsin with his fiancée, Katie. SPEAKER BIOGRAPHIES

50 58th Annual ALPA Air Safety Forum | Washington Hilton | Washington, DC SPEAKER BIOGRAPHIES

„„ First Officer Helena Reidemar Director of Human Factors Air Line Pilots Association, Int’l Since Jan. 1, 2012, Helena has held the position of Human Factors Program director in the ALPA Air Safety Organization Human Factors and Training Group. She is currently a Boeing 757/767 first officer at Delta Air Lines, previously a DC-9 first officer instructor for 10 years. She has a BS in aviation management from Southern Illinois University; dual specialization MAS in aeronautical science from Embry Riddle Aeronautical University in Daytona Beach, and PhD (all but dissertation) in safety engineering. She has participated in human factors-specific industry and academic research for the past 15 years, serving as Human Factors subcommittee chair for the past 10 years between Northwest Airlines and Delta Air Lines, and also as CIRP coordinator. She also served six years in the Illinois Army National Guard, and currently lives near Ann Arbor, Mich., with her 10-year-old daughter, Arielle.

„„ Mr. Dale Roberts Aviation Safety Inspector—Operations Fatigue Risk Management FRMP/FRMS Federal Aviation Administration Mr. Roberts is assigned to the Federal Aviation Administration’s (FAA’s) Air Transportation Division, Part 121 Air Carrier Operations Branch. His responsibilities include flight- and duty-time limitations and rest requirements, fatigue risk management, hours of service rulemaking, and FRMP and FRMS acceptance and approvals. He has been with the FAA for five years, where he served as the Flightcrew Member Duty and Rest Requirements (Part 117) rulemaking team lead, a member to the U. S. Department of Transportation’s Hours of Service Action Committee for all modes of transportation, and as the U.S. member to the International Civil Aeronautics Organization Fatigue Risk Management Task Force. Prior to coming to the FAA, Mr. Roberts served 22 years in the airline industry as a pilot conducting Part 121 operations. He has extensive experience in passenger-carrying operations along with domestic all-cargo and international long-haul cargo operations. Throughout his career, Mr. Roberts has focused his efforts on improving air safety, developing appropriate mitigations for reducing fatigue-related incidents, accidents, and pilot deviations, improving flightcrew member alertness, and a reduction in flightcrew member performance errors. Mr. Roberts holds an airline transport pilot certificate with several aircraft type ratings, a flight engineer—turbo- jet certificate, a certified flight instructor certificate, and ground instructor certificates. He holds a BS degree in business from the College of Charleston, S.C. SPEAKER BIOGRAPHIES „„ Lieutenant Colonel Jim Roethe North American Aerospace Defense Command Lieutenant Colonel Kevin “Big Jim” Roethe is the chief FAA liaison for the North American Aerospace Defense Command (NORAD). He started flying tail draggers when he was 16 and proceeded to attend every air show within driving range, claw his way through the civilian ratings, and work as a flight instructor in college. Big Jim served as an F-16 fighter pilot in Alaska while enjoying flying his bush plane out of his front yard. He went to test pilot school to combine his love of flying with his engineering background. After 9/11, he helped with flight test technology and tactics to intercept civilian aircraft, then taught the next generation of testers at the U.S. Air Force Test Pilot School. He is currently flying as an executive Gulfstream pilot and serving as a reservist at NORAD. He combines his passion for civilian flying and military experience by spearheading the NORAD general aviation outreach program.

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„„ Captain John Rosenberg Professional Standards Chair Air Line Pilots Association, Int’l Captain John Rosenberg is a native of Omaha, Neb. He is a 1974 graduate of Purdue University, holding a BS degree in technology through the Aviation Technology School’s professional flight program. Upon graduation, John returned to Omaha and worked for a Piper dealer before joining a large Omaha-based savings and loan association as their first corporate pilot. In 1978, John joined North Central Airlines as a Convair 580 first officer. Today, he flies for Delta Air Lines as a captain on the B-747-400. Captain Rosenberg has a long history of ALPA volunteer participation. He has spent over 33 years as a member of ALPA’s Professional Standards Committee. He served as his local council’s Professional Standards chair and NWA MEC Professional Standards chair. In 2004 he was appointed the Air Line Pilots Association National Professional Standards chair. As the national chair, Captain Rosenberg provides oversight for all ALPA pilot groups’ Professional Standards Committees, ensuring compliance with ALPA policy and protocol. He plans and executes the Professional Standards activities at the annual Pilot Assistance conference. Captain Rosenberg has also been active in the air safety arena. He was an active participant for eight years in the Northwest/Delta ASAP, representing ALPA as a member of the Event Review Committee. Currently, he serves as a Delta air safety hotline volunteer. In 2010, Captain Rosenberg was appointed the primary ALPA representative to the Air Carrier Safety and Pilot Training aviation rulemaking committee reporting safety recommendations to Congress and the FAA. In addition to his professional flying, Captain Rosenberg remains active in general aviation. He shares ownership in a Beechcraft Bonanza and also enjoys building and flying scale model radio controlled airplanes. Captain Rosenberg is no stranger to volunteer work. Currently, he is a member of two boards of directors—the 5,000-member ALPA Federal Credit Union and the Adler Graduate School in Minneapolis, Minn. Captain Rosenberg resides in the Minneapolis/St. Paul area with his wife, Sydney, and their two children, Sam and Emily. Both John and Sydney are involved parent volunteers in their children’s activities.

„„ Ms. Elizabeth Shaver Director of Cargo Services Airlines for America Elizabeth joined Airlines for America in January 2012 as director—Cargo Services, where she is responsible for customs, security, dangerous goods transport, and e-freight. She began her air cargo career in revenue management at SkyTeam Cargo in 2005. In 2007, she moved to Delta Cargo, where she established and managed a capacity- control team to maximize revenue and improve customer service on Delta’s high-demand routes. From 2009 to 2011, she assumed responsibility for customs compliance, first at Delta Cargo, then airline-wide in the Delta Corporate Security Department. Elizabeth holds degrees in law, sociology, and Russian from the University of Texas at Austin. She is a licensed FAA flight dispatcher and CBP customs broker, and serves as a CBP trade ambassador for the air transport sector. Prior to joining the aviation world, Elizabeth worked for several years in law and public policy in both the United States and Russia.

„„ Mr. Mont Smith Director of Safety Airlines for America Mont Smith soloed from Bader Field, Atlantic City, N.J., in November 1963. He pursued an aviation career in the U.S. Coast Guard, flying amphibious helicopters; turboprop transports, including the C-130 and Grumman G-I; and the Dassault-Breguet Falcon jet. He is an airline transport pilot in both multiengine fixed wing and rotorcraft- helicopter with type ratings in the SK-61, DA-20, G-159, and L-382.; a turboprop flight engineer; and advanced SPEAKER BIOGRAPHIES

52 58th Annual ALPA Air Safety Forum | Washington Hilton | Washington, DC SPEAKER BIOGRAPHIES

ground instructor. He graduated from the Army/Air Force Safety Program at USC in 1973 and later attended the Crash Survival Investigator’s Course at ASU and the USAF Jet Engine Investigator’s Course at Chanute AFB. He is a member of the International Society of Air Safety Investigators, having participated in five military and two NTSB- reportable accident investigations. Mr. Smith was Part 119 director of Safety at Hawaiian Airlines for five years and has been the director of Safety at Airlines for America since 2004.

„„ Captain Shannon Smith Continental Airlines Shannon Smith, currently a B-757 captain based in Newark, N.J., has been employed with Continental Airlines since July 1994. From 1994 to 1998, he flew the ATR as both first officer and captain with the wholly owned subsidiary, Continental Express. Since 1998, he has been with Continental mainline and has flown every aircraft in the airline’s current fleet, from the B-737 to the B-777, and from every base, including Guam. Captain Smith graduated from Alabama Aviation College and later attended Embry-Riddle through the Department of Independent Studies while flying for Continental Express. It is there that his union work began. During his three and a half years at Continental Express, he was a member of the RJ, Strike, and Jumpseat committees. He was also an elected IAH captain representative for the IACP, now merged into ALPA. Since joining Continental mainline, he remained active as a jumpseat coordinator and is a former Continental ALPA Jumpseat chair and former member of the ALPA National Jumpseat Committee. He considers his greatest union work to be the time spent on the flow-through negotiations that ultimately led to over 1,400 pilots’ moving over from Continental Express to better-paying mainline jobs with Continental. Captain Smith’s aviation background is civilian only, with stints as a flight instructor, corporate pilot, Part 135 on demand night freight, regional airline, and finally major airline experience. He remains active in general aviation and at times is known to own several aircraft types. He resides in Campbellsville, Ky., with his wife, April, and their two daughters. He and his wife own and operate Century 21 Smith Realty Group, a real estate and auction company, and he is an independent distributor for Zija International.

„„ Dr. Quay Snyder, MSPH President/CEO Aviation Medicine Advisory Service Dr. Snyder is the third aeromedical advisor to the Air Line Pilots Association, Int’l (ALPA). He was appointed to this position in January 2010 after serving 16 years as an associate aeromedical advisor to ALPA under Drs. Richard

Masters and Donald Hudson. SPEAKER BIOGRAPHIES Graduating from the USAF Academy, Duke University School of Medicine, and University of Colorado Health Sciences Center, Dr. Snyder is board certified in aerospace medicine, occupational medicine, and family medicine. He served for 25 years in the USAF, Air Force Reserve, and Air National Guard as a flight surgeon, instructor pilot, and in several leadership positions before retiring in 2002. Dr. Snyder is the author of more than 50 scientific papers and articles on aviation medical issues in various professional pilot journals. He writes regularly for the Health Watch column in Air Line Pilot and appears on the “Fit for Flight” segments on ALPA TV. He is a frequent speaker at national aviation safety and aeromedical meetings. Dr. Snyder is the recipient of lifetime achievement awards given by the Society of USAF Flight Surgeons and the Aerospace Medicine Association. In his responsibilities as ALPA’s aeromedical advisor, Dr. Snyder works closely with ALPA’s Engineering and Air Safety Department, with its Legal staff at the national and MEC level, and with the Communications Department. His involvement with ALPA involves global issues affecting all airline pilots, including drug and alcohol testing, radiation hazards, pandemic infection control, cabin air quality, medication use including antidepressants and

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sleep aids, laser exposure hazards, fitness for duty, cognition and aging, pilot fatigue, aviation medical standards, and several other subjects. In this work, Dr. Snyder works collaboratively with the FAA Office of Aerospace Medicine and the NTSB. A commercial pilot holding a CFI rating (gold seal) since 1975 and a designated pilot examiner, Dr. Snyder has 3,000-plus flying hours in over 50 aircraft models from gliders to F-16s. He was an aerobatics and spin instructor at the USAF Academy’s 94th Flying Training Squadron and received the squadron’s Attached Instructor Pilot of the Year Award in 2000. Dr. Snyder serves as an FAA Safety Team representative for the Denver FSDO and is a Master CFI since 2003. He owns a Schleicher ASW-24 glider, flying long-distance XC glider flights and giving instruction and administering FAA practical tests at all levels, averaging approximately 150 PIC flights per year in gliders. Dr. Snyder serves on ALPA’s HIMS Advisory Board, the Flight Safety Foundation’s Corporate Advisory Committee, and the NBAA Safety Committee. He is president/CEO of Aviation Medicine Advisory Service whose seven- physician staff provides full-time medical certification support services to all ALPA pilots as well as unions of other professional pilots and FAA air traffic control specialists.

„„ Captain Bob Spadea Jumpseat Council Subject-Matter Expert Air Line Pilots Association, Int’l Robert “Bob” Spadea is employed in his 23rd year with United Airlines, flying international routes throughout Europe, South America, and Asia. His ALPA volunteer work within the realm of jumpseat ops started shortly after September 11, 2001. During his time at the United MEC, he was instrumental in getting United Airlines to implement the CASS vetting program for its pilots. He was also instrumental in implementing other improvements to United‘s jumpseat operations during this time period. In 2007, Bob was asked to move from the United’s MEC Jumpseat Committee to the ALPA National Jumpseat Committee. His duties include overseeing jumpseat operations for the all ALPA affiliated legacy, national, and cargo carriers. His airline career started in 1984 with Will’s Air Service, a scheduled passenger service operating between Boston, Hyannis, Nantucket, and Martha’s Vineyard, Mass. In 1986, he acquired a flying job with Bar Harbor Airlines, Bangor, Maine. Shortly after leaving Maine, he transferred to the Florida operation and has been there until 1989, when he was hired by United Airlines. He currently lives in Florida with his wife and two children.

„„ Captain Craig Stephens Jumpseat Council Subject-Matter Expert Air Line Pilots Association, Int’l Craig has served as a member of the ALPA National Jumpseat Committee since June 2009. He currently serves as a subject-matter expert for the ALPA Jumpseat Council. From January 2005 through July 2009, he held the Delta MEC Jumpseat Committee chair position. Over the years he has held various ALPA positions, including second officer and first officer MEC representative, as well as positions on the Hotel Committee and System Board while at Delta Air Lines. Craig is currently flying as a captain on the Boeing 767/757 in Delta’s international category. Previous line positions at Delta include captain on the 727 and 737; first officer on the 727, 737, 757, 767, 777, and MD-11; and 727 flight engineer. To date, he has accumulated approximately 16,000 hours of flight time. Craig’s aviation background begins with obtaining his private pilot’s license while in high school, then attending Purdue University, majoring in aviation. This was followed by a varied series of flying positions, including flight instructor, jump pilot, corporate pilot, and FAR 135 charter pilot, prior to being hired by his current employer, Delta Air Lines, in 1990. He resides in Peachtree City, Ga., with his wife, Carol, their two children, and a Weimaraner. SPEAKER BIOGRAPHIES

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„„ Captain Chris Storbeck HIMS Chair Air Line Pilots Association, Int’l Captain Chris Storbeck is the sixth HIMS chair of the Air Line Pilots Association, Int’l (ALPA). He was appointed to his present position by Captain Lee Moak, ALPA president, in May 2011. “Almost 40 years ago, the HIMS [Human Intervention Motivation Study] program was conceived, developed, and promoted by ALPA,” said Captain Storbeck. “Through the tireless efforts of ALPA volunteers, in partnership with the FAA and the airline industry, HIMS became the model for the successful treatment of substance dependency. Today, HIMS continues to provide leadership in this field and in other areas of pilot and employee assistance.” As ALPA’s HIMS chair, Captain Storbeck provides guidance to ALPA and non-ALPA pilot groups regarding the identification, treatment, medical recertification, and monitoring phases of the HIMS program. He also serves as chair of the HIMS Advisory Board, coordinates program activities with the ALPA Aeromedical Office, and helps oversee the execution of the federal HIMS contract. Additionally, he serves as host and lecturer at the HIMS training seminars. An international B-767 Delta Air Lines captain, Captain Storbeck joined ALPA in 1988. He first volunteered for work on the Delta HIMS Committee in 1991, and subsequently served seven consecutive terms as the Delta MEC HIMS chair. His leadership in this capacity was crucial to the continued success of the Delta HIMS program during the merger with Northwest Airlines and helped establish it as an industry-leading program. Prior to becoming an airline pilot, Captain Storbeck served over 10 years in the U.S. Air Force as an instructor and fighter pilot. Captain Storbeck is married and resides in Sundance, Utah.

„„ Dr. Frederick Tilton Federal Air Surgeon Federal Aviation Administration Frederick E. Tilton, MD, is the federal air surgeon (FAS). He was appointed the deputy FAS in January 2000, and he became the FAS in January 2006. During a 26-year career with the U.S. Air Force, Dr. Tilton logged over 4,000 hours as a command pilot and senior flight surgeon flying a wide variety of aircraft, including the T-33, T-37, F-15, T-38, RB-57F, C-12, C141, and B-47. He currently flies the FAA Cessna Citation 560 XL. Upon retirement from the USAF, he worked for the Boeing Company as their regional medical director in Wichita, Kans., before being promoted to be their corporate medical director in Seattle, Wash.

A graduate of the U.S. Military Academy, Dr. Tilton received both an MS and an MD degree from the University of SPEAKER BIOGRAPHIES New Mexico and an MPH from the University of Texas. He is board certified by the American Board of Preventive Medicine in both aerospace and occupational medicine. He is a fellow of the Aerospace Medical Association, the Civil Aviation Medical Association, and the American College of Preventive Medicine.

„„ Dr. Gordon Turnbull Author Trauma from Lockerbie to 7/7: How Trauma Affects Our Minds and How We Fight Back A graduate of Edinburgh University in 1973, Professor Gordon Turnbull entered psychiatry at the Neuropsychiatric Centre, Royal Air Force Wroughton Hospital in Wiltshire in 1980. Previous postgraduate experience had been in general medicine, expedition medicine, and neurology. Appointed consultant in 1986, his focus turned to psychological trauma after the Lockerbie air disaster in 1988 and active service in the Gulf War of 1991 as RAF psychiatric advisor in the field, first-ever debriefings of British prisoners of war, and release of British hostages from Lebanon. He developed new treatment strategies for trauma in the RAF, and post-RAF he has concentrated on trauma services for police officers, emergency service personnel, and military veterans.

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In 1992 he received the RAF Aviation Medicine prize and in 1993 received the People of the Year Award from the Royal Association for Disability and Rehabilitation in recognition of his work in the field of psychotrauma. Currently, he is consultant psychiatrist in trauma at Capio Nightingale Hospital, London, and the Ridgeway Hospital in Wiltshire, advisor in psychiatry to the Civil Aviation Authority, and visiting professor to the University of Chester.

„„ Mr. Bob Vogt Branch Manager Transportation Security Administration Bob joined the Transportation Security Administration (TSA) in February 2003 as a principal security inspector and was responsible for airline security program compliance for American and Continental. Bob has also managed the TSA office responsible for airline security policy development. In April 2012, Bob was selected for his current position, where he is responsible for coordinating TSA approval for all aviation security policy. Bob was instrumental in establishing the procedures for the cockpit access security system that provides off-line flight deck access for authorized crewmembers and the crew personnel advanced screening system, now called Known Crewmember, which enables authorized flightdeck crewmembers to be expedited access through TSA screening checkpoints. Following retirement from the navy in April 1999, Bob was hired by US Airways and flew the Boeing 737 from Reagan National until January 2002. Bob holds a FAA airline transport pilot license and is rated in the Boeing 737, Beechcraft King Air, and Lockheed Electra.

„„ First Officer Peter Weir Critical Incident Response Program Chair NetJets Association of Shared Aircraft Pilots First Officer Peter Weir is the chair of the Critical Incident Response Program at the NetJets pilots’ union, NJASAP. Weir started with the Critical Incident Response Program (CIRP) when previously employed at Atlantic Coast Airlines and Independence Air, until that company closed in January 2006. He then began working at the fractional operator NetJets and quickly became involved in the CIRP there. Due to other leadership changes, First Officer Weir became the program chair in August 2006 and shortly thereafter deployed to offer support and response to a crew that had a midair collision with a glider. Since taking over the chair for NetJets/NJASAP, the program has grown from a team of one peer-support volunteer to seven pilots, one flight attendant, and one spouse support volunteer. The team now responds to an average of seven events per month at the fractional operator. First Officer Weir currently flies the Falcon 2000. He lives in the Dallas/Fort Worth area with his wife and two sons.

„„ Mr. David Wiegand Airport Liaison Agent, DCA Federal Bureau of Investigation Special Agent David Wiegand joined the FBI on 1987 and has served in the Buffalo, Newark, New York, and Washington field offices. Dave also served five years as a pilot in the Special Flight Operations Unit of the Critical Incident Response Group. Dave began his flying career in 1979 and earned a bachelor of science in aeronautics from Florida Institute of Technology, graduating cum laude in 1983. Dave has over 10,000 hours of flight time and holds an ATP certificate with several type ratings. Dave is currently assigned as the airport liaison agent at Ronald Reagan Washington National Airport and is the airport liaison coordinator for the Washington field office. He lives in Northern Virginia with his wife and 10-year- old daughter. SPEAKER BIOGRAPHIES

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„„ Dr. David Woods Professor The Ohio State University David Woods, PhD, is a professor at The Ohio State University and director of the Center for Complexity in Natural, Social, and Engineered Systems. He is the current president of the Resilience Engineering Association and past president of the Human Factors and Ergonomics Association. He won the Laurels Award from Aviation Week & Space Technology (1995) for research on the human factors of highly automated cockpits was well as the Ely Award for best paper in the journal Human Factors (1994), the Jack Kraft Innovators Award from the Human Factors and Ergonomics Society (2002), a Google Faculty Award (2008), and an IBM Faculty Award (2005). Dr. Woods currently serves on the Defense Science Board Task Force on Autonomy and has served on several National Academy of Science and other advisory committees, including Aerospace Research Needs (2003), Engineering the Delivery of Health Care (2005), Dependable Software (2006), and the FAA’s Human Factors Study Team on Advanced Flight Decks in 1996. He has testified to Congress on safety at NASA and on election reform. He was a board member of the National Patient Safety Foundation during its start-up, and associate director of the Midwest Center for Inquiry on Patient Safety of the Veterans Health Administration. He is coauthor or coeditor of eight books, including Behind Human Error (1994, second edition 2010); A Tale of Two Stories: Contrasting Views of Patient Safety (1998); Resilience Engineering: Concepts and Precepts (2006); and Resilience Engineering in Practice (2011). His work on techniques to make high-performance complex systems more resilient and less brittle grew out of his experience investigating accidents and automation surprises in aerospace, nuclear power, and critical-care medicine, in particular from NASA’s response to space accidents including serving as an advisor to the Columbia Accident Investigation Board. His recent work developing the new field of resilience engineering addresses the increasing complexity of modern networked systems and provides the technical basis for proactive safety management techniques that can tame complexity.

„„ Captain Don Wykoff Flight Time/Duty Time Chair Air Line Pilots Association, Int’l Captain Don Wykoff is a B-767 captain for Delta Air Lines and serves as ALPA’s Flight/Duty Time Committee chair. Captain Wykoff was a co-chair of the FAA’s Aviation Rulemaking Committee on flight duty and rest. It was the work and recommendations of this ARC that ultimately lead to the new FAA flight- and duty-time regulations that go into effect in January 2014 for passenger-carrying airlines.

Captain Wykoff also serves as president of the International Federation of Air Line Pilots’ Associations (IFALPA), SPEAKER BIOGRAPHIES which speaks for over 110,000 professional airline pilots from over 100 countries around the world. He served on the IFALPA Flight Time Limitations Work Group and has held numerous ALPA leadership positions, including executive administrator of ALPA and Negotiating chair for the Delta MEC. Hired by Delta in June 1988, Wykoff is a retired U.S. Air Force fighter pilot. He graduated in 1979 from the University of Cincinnati with a bachelor of business administration degree in finance. Captain Wykoff resides in Cincinnati, Ohio, with his wife, Susan, and their two children.

„„ Dr. Dan Zenga Licensed Psychologist Daniel W. Zenga, EdD, LP, is a licensed psychologist in clinical practice in Mankato, Minn. He has provided training and consultation to education, business, legal, medical, and religious organizations throughout the United States. His professional areas of interest include stress management, conflict resolution, family relationships, psychology of birth order, domestic violence, personality development, and veterans’ issues. In addition to human service experiences, Dr. Zenga is an instructor at the Adler Graduate School, Richfield, Minn. He lives in Mankato with his wife, Ruth. They have five adult children and 10 grandchildren.

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