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Summa Health System SUMMA HEALTH SYSTEM Department of Opthalmology Resident Handbook 2010-2011 Reviewed and Approved by Faculty Committee 12-17-2010 1 TABLE OF CONTENTS I. Mission Statement II. Organization of Department Personnel III. General Program Description A. Description of Clinic & Policies B. Diagnostic Testing C. In Patient Consultation D. Children’s Hospital Medical Center of Akron E. Surgery Centers F. Progressive Patient Responsibility Policy for Residents G. Resident Supervision Policy IV. Education Committee – Components & Function V. Competency Based Goals & Objectives of the Ophthalmology Program A. Goals & Objectives by Year and By Specialty B. Goals & Objectives by Learning Activities a. Interpersonal & Communication Skills b. Practice Based Learning Improvement c. Professionalism d. System Based Practices VI. Resident Responsibilities A. Out Patient Clinics & Supervision B. Inpatient and Ambulatory Surgery & Supervision C. Operating Room Responsibilities, Policies & Supervision D. Relationship to Attending Physician E. Medical Records and Transcription F. After Hours on Call & Supervision G. Chief Resident Duties H. Subspecialty Rotations I. Duty Hours J. Fatigue K. Case Log Entries VII. Educational Activities A. Intramural B. Regional & National Conferences 2 VIII. Publications & Research IX. Vacation/Leave Policy X. Moonlighting Policy XI. Evaluation of Residents, Program and Faculty Appendix: XII. Schedules/Samples A. Resident Rotation B. On-Call Schedule C. Attending Physician’s ER Call D. Conference Calendar on Google.com XIII. Instructions for Medical Records/Dictation A. Summa Health System B. Surgery Centers 1. Davis ASC – Dr. Davis does automatically 2. Novus ASC – done automatically 3. Park West Surgical Center 4. St. Claire ASC – Dictate on cassette at St. Clare C. Akron Children’s Hospital – attending dictate XIV. Resident Websites A. ACGME www.acgme.org B. New Innovations www.new-innovations.com C. GME Core Curriculum www.gme-core.org XV. Evaluation Form Samples A. Cataract Surgery Evaluations B. Evaluations of Residents 1. By Faculty 2. By Faculty per Rotation 3. By Medical Students (resident as teacher) 4. By Staff C. Faculty Performance Appraisal Form D. Journal Club E. Lecture/Conference Evaluations 1. Peer Review Evaluation of Lecture/Conference 2. Residents Evaluation of Lecture/Conference F. OCAT G. OCEX 3 H. Ophthalmology Center Press-Ganey Patient Surveys I. Program Evaluations 1. Annual Faculty Evaluation of Program 2. Overall Program Evaluation by Residents J. Resident Evaluation of Faculty K. Resident Self-Assessment XVI. Eye Clinic Form Samples A. Billing Sheet B. Contact Lens – Office Visit C. History Form History Form Page 2 D. Laser Surgery Operative Report E. New Annual Patient Assessment (Page 1 of NEW/Full/Annual Patient Assessment New Patient Assessment (Page 2 of New Assessment) F. Ocular History/Flowsheet G. Ophthalmic Photography Request H. Ophthalmology Center’s Surgery Orders/Checklist I. Ophthalmology Office Visit Follow-Up J. Outpatient Activity Level K. Patient Medication List L. Pre-Op Cataract Exam M. Preoperative Orders N. Retina-Vitreous Exam O. Summa Health System Conditions of Registration/Admission 4 DEPARTMENT OF OPHTHALMOLOGY MISSION STATEMENT The Department of Ophthalmology, as a component of Summa Health System, is dedicated to the provision of quality vision care services to the community, the education of future health care professionals and to enhance knowledge through ongoing vision research. 5 DEPARTMENT OF OPHTHALMOLOGY ORGANIZATION OF DEPARTMENT PERSONNEL ADMINISTRATION - Thomas Strauss, Chief Executive Officer - Joseph Zarconi, M.D., System Vice President, Medical Education, Chief Academic Officer - Dana Ash, RN, Administration Director of Outpatient Network - Deepak P. Edward, M.D., F.A.C.S., Department Chair/Program Director of Ophthalmology - Hiroshi Nakamura, M.D., Ph.D., Scientific Director of Ophthalmology Research INTRODUCTION TO STAFF Ophthalmology Administration Jaki Mills, Sr. Admin. Secretary Ophthalmology Center Staff Dee Hopkins, COT, Clinical Coordinator (Full time) Patty Scalia, Business Office Coordinator (Full time) Carolyn Hobbs, RN, PCOS, Program Coordinator Ophthalmology Services Linda Caldwell, RN, (Full time) Jerrine King, COA (Full time) Teresa Whitmer, OA (Part time) Barbara Monaco, OA (Full time) Christa Klein, COA (Part time) Dina DePerro, COA (Per Diem) Heather Fisher, OA (Per Diem) Leanne Clay, Medical Office Associate (Full time) Melissa Eisele, Medical Office Associate (Full time) Barbara Jost, Medical Office Associate (Full time) Ophthalmology Research Rachida Bouhenni, PhD. Jeff Dunmire, BA Sarah Scott, MS Dawn Pamer, AB, Administrative Research Coordinator Marianne A. Wiest, COT, BS, Clinical Trials Coordinator All residents are expected to be on time for scheduled clinics. Delays must be communicated to the Ophthalmology Center staff (preferably, the Clinical or Business 6 Office Coordinator) and should be at a minimum because of regard for our patients and their time. Requests for any unscheduled days/time out of the clinic are subject to approval by the Chief Resident and communicated to the Business Office Coordinator, ASAP. (A two (2) week notice is preferred). When canceling/rescheduling patients, the resident should: 1. View his/her panel of patients for disposition. 2. Determine if a scheduled patient(s) should be seen by another physician. 3. Provide clarification, as to how soon patient(s) should be rescheduled. 7 DEPARTMENT OF OPHTHALMOLOGY GENERAL PROGRAM DESCRIPTION A. DESCRIPTION OF OPHTHALMOLOGY CENTER & POLICIES The staff is comprised of: (1) Program Coordinator – Ophthalmology Services (1) Business Office Coordinator (full-time) (1) Clinical Coordinator, Ophthalmic Technician (full-time) (1) Registered Nurse (4-days /week) (6) Ophthalmic Technicians / Assistants (full / part-time mix) (3) Medical Office Associates (clerical) Definition: Summa Health System’s Ophthalmology Center is a faculty-directed, multi- specialty ophthalmology group practice consisting of six (6) Ophthalmology Residents, community-based Attending Physician Faculty, as well as Facility-based Attending Physician Faculty. The practice is staffed with RN / Ophthalmic Technician / Assistants, in addition to clerical support personnel. Facilities: The Ophthalmology Center (Residency-based office practice) & Ophthalmology Diagnostic Center and Laser Labs share space located in the North Professional Building, 75 Arch St., Suite # 202 adjacent to Summa Health System Hospital. The Center occupies 6,396 square foot of 2009-renovated space. In addition, Suite 204, connected via an interior corridor to Suite 202, serves as the private office practice for the Residency Program Director and partner. There is one Business Office, a Reception / Registration waiting room, a Dilating / waiting room, two Manager’s offices, two nursing / technician workstation. The physician workspace provides computerized, individual workstations for each of the six (6) Residents in a private area, adjoining the conference room/library space. The Conference room is equipped with computerized access to diagnostic results (Digital Imaging & OCT), to enhance Attending / Resident case discussion. The physical layout avails a separated technical assessment area (3 technician assessment lanes) in close proximity to the dilation area, with diagnostic testing areas and an auto-refract area, 8 strategically placed, while the physician exam lanes are located in close proximity to the physician workroom. The physical layout facilitates the patient flow patterns; also a flag system is in place to assist with communicating the status of patient readiness for exam and location of staff / physicians throughout the daily operations of the office practice. An overhead paging system is available for the entire combined space of Suite 202 & 204 via any phone within the suites. Equipment: There are eight (8) physician exam rooms available. Each of the patient examination rooms are fully equipped with all necessary examination equipment including instruments for visual acuity testing, a patient examination chair, and an equipment stand with a slit lamp biomicroscope, keratometer, and phoropter. In addition, complete trial lens sets are available, as well as, lenses for gonioscopic examination, exophthalmometry measurements, color and stereo acuity vision testing, and Amsler Grid testing. Two of the exam / assessment lanes avail wheelchair- friendly accessibility. Equipment should remain in the assigned examination rooms. Equipment should not be taken from one room to another, nor should it be taken from the Ophthalmology Center to the Emergency Room, an inpatient unit, or another hospital. Please report missing or broken equipment immediately to the Clinical Coordinator. Equipment location is consistent within examination rooms. A “Call Bag” is also available for on- call coverage. The on-call equipment includes a portable indirect ophthalmoscope, portable slit lamp, and TonoPen. Items missing from the Call Bag should be brought to the immediate attention of the Clinical Coordinator. The exam rooms may be utilized for lid laceration repairs, chalazion excisions, minor plastics procedures, lacrimal probing, and other procedures that do not require the full services of an operating room. However, a minor procedure / surgery room is located within the Suite to enhance performance of in-office procedures. The procedure room is equipped with a surgical bed, overhead surgical lighting,
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