Parcel Post Compendium Online PF - Polynesie Francaise OPT PFA Basic Services CARDIT Carrier documents international Yes transport – origin post 1 Maximum weight limit admitted RESDIT Response to a CARDIT – destination Yes 1.1 Surface parcels (kg) 30 post 1.2 Air (or priority) parcels (kg) 30 6 Home delivery 2 Maximum size admitted 6.1 Initial delivery attempt at physical Yes delivery of parcels to addressee 2.1 Surface parcels 6.2 If initial delivery attempt unsuccessful, Yes 2.1.1 2m x 2m x 2m No card left for addressee (or 3m length & greatest circumference) 6.3 Addressee has option of paying taxes or No 2.1.2 1.5m x 1.5m x 1.5m Yes duties and taking physical delivery of the (or 3m length & greatest circumference) item 2.1.3 1.05m x 1.05m x 1.05m No 6.4 There are governmental or legally (or 2m length & greatest circumference) binding restrictions mean that there are certain limitations in implementing home 2.2 Air parcels delivery. 2.2.1 2m x 2m x 2m No 6.5 Nature of this governmental or legally (or 3m length & greatest circumference) binding restriction. 2.2.2 1.5m x 1.5m x 1.5m Yes (or 3m length & greatest circumference) 2.2.3 1.05m x 1.05m x 1.05m No 7 Signature of acceptance (or 2m length & greatest circumference) 7.1 When a parcel is delivered or handed over Supplementary services 7.1.1 a signature of acceptance is obtained Yes 3 Cumbersome parcels admitted No 7.1.2 captured data from an identity card are No registered 7.1.3 another form of evidence of receipt is No Parcels service features obtained 5 Electronic exchange of information 7.2 Ordinary parcels 5.1.1 Use a track and trace system Yes 7.2.1 Signature of the addressee or his agent Yes 5.1.2 Mandatory tracking events transmitted 7.2.2 Signature of a de facto agent No EMC Departure from outward office of Yes 7.3 Insured parcels exchange 7.3.1 Signature of the addressee or his agent Yes EMD Arrival at inward office of exchange Yes 7.3.2 Signature of a de facto agent Yes EMH Attempted/Unsuccessful delivery Yes EMI Final delivery Yes Insured parcel service 5.1.3 Optional tracking events transmitted 8 Insured surface parcels admitted Yes EMA Posting/collection Yes 8.1 Maximum insured value for surface 3060 EMB Arrival at outward office of exchange Yes parcels (SDR) EME Held by Customs Yes 9 Insured air parcels admitted Yes EMF Out of Customs/Departure from inward Yes 9.1 Maximum insured value for air parcels 3060 office of exchange (SDR) EMG Arrival at delivery office Yes 9.2 Maximum insured value when the 3060 provisions of the Parcel Post EMJ Arrival at transit office of exchange Yes Regulations are not applied EMK Departure from transit office of exchange Yes 10 Marking used for insured parcels 5.1.4 Dispatch messages transmitted 10.1 CP 74 pink label used No PREDES Pre-advice of international dispatch Yes 10.2 CP 73 label and pink “insured” label Yes V 2.0 information - origin post used RESDES Dispatch receipt information (response Yes V 1.1 to a PREDES) – destination post Cash-on-delivery service for parcel 5.1.5 Ready to start transmitting data to Yes partners wishing to receive data 11.1 Acceptance of Cash-on-delivery (COD) service for parcels 5.1.6 Other messages transmitted 11.1.1 outbound COD parcels No PRECON Pre-advice of international consignment Yes – origin post 11.1.2 inbound COD parcels No RESCON Response to a PRECON – destination Yes post Express delivery service

Date of last update : 15.09.2021

Page 1 of 9 Parcel Post Compendium Online PF - French Polynesia Polynesie Francaise OPT PFA 12 Express parcel delivery service No 20.2 Insured parcels provided Inbound parcels No Outbound parcels No Parcels with advice of delivery 13 Admission of advice of delivery for Supplementary charges - Customs 13.1 ordinary parcels Yes 21 Non-dutiable parcels 13.2 insured parcels Yes 21.1 Threshold level below which parcels are Yes free of customs duties and other taxes Parcels for delivery free of charges and fees 21.2 Exemption threshold 14 Parcels for delivery free of charges No Local currency 20 000 xpf and fees admitted USD Comments: Fragile parcel 15 Fragile parcels admitted No 22 Dutiable parcels

Consignment service 22.1 Customs clearance fee collected for Yes parcels subject to import customs 16 Consignment service by bilateral No clearance agreements provided 22.2 Amount of fee collected Local currency 415 xpf Integrated logistics service USD 17 integrated logistics service by Yes bilateral agreements provided Comments:

Addresses for bilateral agreements 23 Customs clearance fee collected for No 18 Contact details of the person responsible for for all items declared at customs questions concerning bilateral agreements Comments:

Name: Mr KWONG Robert 24 Administration fees collected for No Function: Responsable département Activités parcels subject to export customs Postales clearance Address: Fare Rata Comments: Immeuble TUA RATA aéroport 98704 Faaa - Polynésie française Tel: 1: (+689)40489080 2: (+) Special charges - Storage Fax: (+) 25 Storage charge collected on a parcel Yes E-mail [email protected] when it is kept beyond the prescribed period, or in the event of return to sender/redirection 25.1 Amount of charge per day/per parcel Admissible radioactive material and infectious substances Local currency 200 xpf 19 Radioactive materials admitted in SDR 1.408 19.1 Air Parcels 25.2 Period of charge, if not daily 4000 xpf Inbound parcels No forfait au delà d'un Outbound parcels No mois 19.2 Insured parcels Inbound parcels No Special delivery charges Outbound parcels No 26 Delivery charges collected at the time No of delivery in response to the advice 20 Infected substances admitted in of arrival 20.1 Air Parcels

Inbound parcels No Special charges – Poste restante Outbound parcels No 27 Poste restante service provided Yes

Date of last update : 15.09.2021

Page 2 of 9 Parcel Post Compendium Online PF - French Polynesia Polynesie Francaise OPT PFA 27.1 Amount of charge per parcel Parcels automatically retained Local currency 80 xpf 34 A list of contact e-mail addresses for accounting and verification notes is SDR temporarily being maintained and 27.2 Basis for charge if not an amount per published outside the compendia; parcel please refer to International Bureau circular 75/2020. The UPU contact person for any updates to this list is [email protected]. Special provisions - Treatment of parcels wrongly accepted 28 Parcels returned to sender Yes Office name: Centre de Traitement du Courrier Faa'a Name: Mr ARLES Teihotu Delivery areas Function: Responsable - Chef de centre 29 Parcels delivered to Address: Centre de Traitement du Courrier Faa'a, immeuble 29.1 all addresses No TUARATA, 98702 Faa'a TAHITI 29.2 specific areas only Yes Polynésie Française Tel: 1: (+689)40414326 Comments: 2: (+689) Fax: (+) E-Mail: [email protected]

Collection 30 Collection of parcels at post offices Requests for withdrawal from the post or alteration, or provided for correction of address 30.1 all addresses Yes 35 Requests for withdrawal from the Yes post accepted 30.2 specific areas only No 35.1 Central office (in destination country) to Comments: which requests must be sent Tous les colis sont remis au centre de traitement du courrier et dans le réseau de 87 agences de l'office de Office name: Centre de Traitement du Courrier Faa'a Postes. Name: Mr Teihotu ARLES Function: Responsable - Chef de centre de tri Delivery procedures for parcels for which customs duty and Address: Centre de Traitement du Courrier de FAAA taxes are payable 98702 FAAA 31 Procedure for parcels for which TAHITI customs duty is payable Polynésie Française Tel: 1: (+689)40414326 31.1 Pick up of parcel at the customs office Yes 2: (+) 31.2 Addressee’s address with collection of No Fax: (+) customs duties and taxes at the time of E-Mail: [email protected] delivery 31.3 Delivery to the addressee’s address Yes after payment of customs duties and taxes Special provisions - Force majeure 31.4 Over the counter at the local post office Yes 36 Liability admitted in cases of force Yes with immediate payment of customs majeure duties and taxes 36.1 Liability admitted for insured parcels on No 31.5 Other board ships or aircraft used by designated operators 36.2 Addressee/sender's reservations Yes admitted at the time of delivery Period of retention 32 Period of retention for parcels Special provisions - Customs declarations 32.1 Normal period 30 Day(s) 37 Number of CN 23 customs 3 declarations required for inbound 32.2 Exceptional period 2 Month(s) parcels 33 Retention for parcels for which notice 37.1 Number of CN 23 customs declarations 3 could not be sent or addressed to required for parcels in transit poste restante 37.2 Languages in which CN 23 customs 33.1 Normal period 30 Day(s) declarations can be completed 33.2 Exceptional period French English

Date of last update : 15.09.2021

Page 3 of 9 Parcel Post Compendium Online PF - French Polynesia Polynesie Francaise OPT PFA Special provisions - Method of dispatching accompanying April 10 Vendredi Saint documents 38 Documents affixed to the relevant Yes April 13 Lundi de Pâques parcels May 1 Fête du Travail 38.1 Documents attached to the parcels bill No May 8 Fête de la Victoire

Service to customers May 21 Ascension 39 On-line tracking provided Yes June 1 Lundi de Pentecôte

39.1 Web site address to access information July 14 Fête nationale http://www.farerata.pf August 15 Assomption 39.2 Languages in which track and trace information is available November 1 Toussaint French November 11 Armistice de 1918

December 25 Noël Service to designated operators 40. User of the Internet-based Inquiry Yes System (IBIS) National holiday in 2022 40.1 Details of office(s) responsible for handling parcel post inquiries Month Day(s) National Holidays - Description

January 1 Jour de l'AN Office name: Fare Rata Bureau des réclamations et des rebuts April 15 Vendredi Saint Name: Mr Remuna SIDER Function: Responsable des Réclamations et des rebuts April 17 Pâques

Address: Fare Rata April 18 Lundi de Pâques Immeuble TUA RATA Faaa aéroport 98704 Faaa - Tahiti May 1 Fête du travail Polynésie française Tel: 1: (+689)40414485 May 8 Victoire 1945 2: (+) Fax: (+) May 26 Ascension E-Mail: [email protected] [email protected] June 5 Pentecôte June 6 Lundi de Pentecôte Hours of service and days(s) on which the inquiry service is operating July 14 Fête Nationale

Opening Hours (Local) August 15 Assomption Day Opening hours 1 Opening hours 2 November 1 Toussaint Monday 07:00-11:00 12:00-15:30 November 11 Armistice 1918 Tuesday 07:00-11:00 12:00-15:30 Wednesday 07:00-11:00 12:00-15:30 December 25 Noel Thursday 07:00-11:00 12:00-15:30 Friday 07:00-11:00 12:00-14:30 Regional Holidays Saturday - - 41.2 Regional holidays Sunday - - Regional holiday in 2020

Month Day(s) Languages French English Regional/Local Holidays – Localities and description March 5 Arrivée de l'Evangile National Holidays April 10 vendredi Saint 41.1 National holidays June 29 Fête de l'Autonomie National holiday in 2021 Month Day(s) National Holidays - Description Regional holiday in 2021 January 1 Jour de l’An

Date of last update : 15.09.2021

Page 4 of 9 Parcel Post Compendium Online PF - French Polynesia Polynesie Francaise OPT PFA Month Day(s) Regional/Local Holidays – Office name: Centre de Traitement du Courrier Faa'a Localities and description IMPC codel: PFFAAA March 5 Arrivée de l’Évangile Name: Mr Teihotu ARLES

June 29 Fête de l’Autonomie interne Function: Responsable Address: Centre de Traitement du Courrier Faa'a, immeuble TUARATA, 98702 Faa'a Regional holiday in 2022 TAHITI Polynésie Française Month Day(s) Regional/Local Holidays – Tel: 1: (+689)40414326 Localities and description 2: (+) March 5 Arrivée de l'Evangile Fax: (+) E-Mail: [email protected] June 29 Fête de l'Autonomie

Hours of service and days(s) on which the OE is operating Cancellation of fees Opening Hours (Local) 42 Fees cancelled when they concern Day Opening hours 1 Opening hours 2 42.1 parcels returned to sender Yes Monday 07:00-15:30 - 42.2 parcels redirected to a third party Yes Tuesday 07:00-15:30 - 42.3 parcels abandoned by the sender Yes Wednesday 07:00-15:30 - 42.4 parcels lost or destroyed Yes Thursday 07:00-15:30 - 42.5 parcels rifled or damaged Yes Friday 07:00-14:30 - Saturday - - Redirection within the country of destination Sunday - - 43.1 Redirection done without a request from Yes the sender or addressee

43.2 Redirection fee charged No Observations/Comments 43.3 Amount of redirection fee (SDR) Comments:

Calcul en fonction du poids surtaxe Delivery standards aérien 46-47 See the annexes.

Miscellaneous provisions – operation of the parcel service 44.1 Postal parcel services operated by the Yes Barcode designated postal operator 48 Barcode sample used on all outward 44.2 Postal parcel services operated by a No international postal parcels. transport company or companies 44.3 Service provided throughout the country Yes

Postcodes Localities

Office(s) of exchange handling parcels 45 Details of office(s) of exchange responsible for handling parcel post

Date of last update : 15.09.2021

Page 5 of 9 Parcel Post Compendium Online - Annexes PF - French Polynesia Polynesie Francaise OPT PFA

Parcel delivery standards - Air parcel

OE Name PPT CENTRE TRAITEMENT COURRIER AIR IMPC Code PFFAAA Tel (+689)40414326 Fax (+) Hours of operation Mon to Thu: 07:00 - 15:30, Fri: 07:00 - 14:30; Closed on Saturdays and Sundays From the airport of destination to the addressee

Arrival at the airport Days of delivery by zone Day 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Mon 00:00 - 06:00 Wed Thu Fri Mon+1 ------Mon 06:01 - 23:59 Thu Fri Mon+1 Tue+1 ------Tue 00:00 - 06:00 Thu Fri Mon Tue+1 ------Tue 06:01 - 23:59 Fri Mon Tue+1 Wed+1 ------Wed 00:00 - 06:00 Fri Mon Tue Wed+1 ------Wed 06:01 - 23:59 Mon Tue Wed+1 Thu+1 ------Thu 00:00 - 06:00 Mon Tue Wed Thu+1 ------Thu 06:01 - 23:59 Tue Mer Thu+1 Fri+1 ------Fri 00:00 - 06:00 Tue Mer Thu Fri+1 ------Fri 06:01 - 23:59 Wed Thu Fri+1 Mon+1 ------Sat 00:00 - 23:59 Wed Thu Fri Mon+1 ------Sun 00:00 - 23:59 Wed Thu Fri Mon+1 ------

Definition of zones

Zone 1: Postcodes Cities 98928, 98729, 98701, 98702, 98704, 98708, Maharepa, Papetoai, Arue, Faaa (boite postale), Faaa 98709, 98726, 98711, 98712, 98727, 98713, (domicile), Hitia o te ra, Mahina, Mataiea, , , 98715, 98716, 98703, 98717, 98718, 98719. Papeari, , Papeete cmp, , (Punavai), Punaauia, Punaauia (Tamanu), Taravao.

Zone 2: Postcodes Cities 98730, 98731, 98732, 98736, 98735, 98734, , Fare, Maupiti, Avera, , Haamene, Patio. 98733.

Zone 3: Postcodes Cities 98740, 98741, 98749, 98742, 98748, 98742, Omoa, Atuona, Puamau, Aakapa, Hatiheu, Taiohae, 98743, 98747, 98744, 98745, 98746, 98750, Vaitahu, Hane, Vaipaee, Hakahau, Hakamaii, Raivavae, 98752, 98753, 98754. Rimatara, Rurutu, Tubuai.

Date of last update : 15.09.2021

Page 6 of 9 Parcel Post Compendium Online - Annexes PF - French Polynesia Polynesie Francaise OPT PFA

Zone 4: Postcodes Cities 98770, 98790, 98760, 98762, 98764, 98761, , , , , , , , 98786, 98766, 98763, 98765, 98767, 98768, , , , , , , 98789, 98787, 98785, 98790, 98769, 98755, , , , , , , 98771, 98790, 98777, 98772, 98759, 98773, Marokau, , , , , Pukapuka, 98774, 98780, 98775, 98776, 98790, 98790, , Rairoa Avatoru, Rairoa Tiputa, , , 98779, 98791, 98782, 98781, 98790, 98783, , , , , , , 98778, 98788. , .

Zone 5: Postcodes Cities

Zone 6: Postcodes Cities

Arrival at office of exchange: 08:30

Customs clearance times: Items subject to customs duty: 4 hours Items not subject to customs duty: 1 hour

Comments:

Date of last update : 15.09.2021

Page 7 of 9 Parcel Post Compendium Online - Annexes PF - French Polynesia Polynesie Francaise OPT PFA

Parcel delivery standards - Surface parcel

OE Name PPT CENTRE TRAITEMENT COURRIER AIR IMPC Code PFFAAA Tel (+689)40414326 Fax (+) Hours of operation Mon to Thu: 07:00 - 15:30, Fri: 07:00 - 14:30; Closed on Saturdays and Sundays From the airport/port/office of exchange of destination to the addressee

Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Mon 00:00 - 06:00 Wed Thu Fri Mon+1 ------Mon 06:01 - 23:59 Thu Fri Mon+1 Tue+1 ------Tue 00:00 - 06:00 Thu Fri Mon Tue+1 ------Tue 06:01 - 23:59 Fri Mon Tue+1 Wed+1 ------Wed 00:00 - 06:00 Fri Mon Tue Wed+1 ------Wed 06:01 - 23:59 Mon Tue Wed+1 Thu+1 ------Thu 00:00 - 06:00 Mon Tue Wed Thu+1 ------Thu 06:01 - 23:59 Tue Mer Thu+1 Fri+1 ------Fri 00:00 - 06:00 Tue Mer Thu Fri+1 ------Fri 06:01 - 23:59 Wed Thu Fri+1 Mon+1 ------Sat 00:00 - 23:59 Wed Thu Fri Mon+1 ------Sun 00:00 - 23:59 Wed Thu Fri Mon+1 ------

Definition of zones

Zone 1: Postcodes Cities 98928, 98729, 98701, 98702, 98704, 98708, Maharepa, Papetoai, Arue, Faaa (boite postale), Faaa 98709, 98726, 98711, 98712, 98727, 98713, (domicile), Hitia o te ra, Mahina, Mataiea, Paea, Papara, 98715, 98716, 98703, 98717, 98718, 98719. Papeari, Papeete, Papeete cmp, Pirae, Punaauia (Punavai), Carrefour Punaauia, Punaauia (Tamanu), Taravao.

Zone 2: Postcodes Cities 98730, 98731, 98732, 98736, 98735, 98734, Vaitape, Fare, Maupiti, Avera, Uturoa, Haamene, Patio. 98733.

Zone 3: Postcodes Cities 98740, 98741, 98749, 98742, 98748, 98742, Omoa, Atuona, Puamau, Aakapa, Hatiheu, Taiohae, 98743, 98747, 98744, 98745, 98746, 98750, Vaitahu, Hane, Vaipaee, Hakahau, Hakamaii, Raivavae, 98752, 98753, 98754. Rimatara, Rurutu, Tubuai.

Date of last update : 15.09.2021

Page 8 of 9 Parcel Post Compendium Online - Annexes PF - French Polynesia Polynesie Francaise OPT PFA

Zone 4: Postcodes Cities 98770, 98790, 98760, 98762, 98764, 98761, Ahe, Amanu, Anaa, Apataki, Aratika, Arutua, Faaite, 98786, 98766, 98763, 98765, 98767, 98768, Fakahina, Fakarava, Fangatau, Hao, Hikueru, Katiu, 98789, 98787, 98785, 98790, 98769, 98755, Kauehi, Kaukura, Makatea, Makemo, Mangareva, Manihi, 98771, 98790, 98777, 98772, 98759, 98773, Marokau, Mataiva , Napuka, Niau, Nukutavake, Pukapuka, 98774, 98780, 98775, 98776, 98790, 98790, Pukarua, Rairoa Avatoru, Rairoa Tiputa, Raraka, Raroia, 98779, 98791, 98782, 98781, 98790, 98783, Taenga, Takapoto, Takaroa, Takume, Tatakoto, Tikehau, 98778, 98788. Tureia, Vahitahi.

Zone 5: Postcodes Cities

Zone 6: Postcodes Cities

Arrival at office of exchange: 08:30

Customs clearance times: Items subject to customs duty: 4 hours Items not subject to customs duty: 1 hour

Comments:

Last validation date: GdS V1 01/01/2018

Date of last update : 15.09.2021

Page 9 of 9