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Raleigh Raleigh HUMAN RESOURCES CITY ATTORNEY’S DEPARTMENT OFFICE Raleigh, North Carolina is seeking an experienced solid waste professional to serve as its next…. SOLID WASTE SERVICES DIRECTOR Raleigh Raleigh HUMAN RESOURCES CITY ATTORNEY’S DEPARTMENT OFFICE Raleigh Raleigh HUMAN RESOURCES CITY ATTORNEY’S DEPARTMENT OFFICE CITY PROFILE During the last 30 years, growth in Raleigh, and the surrounding Research Triangle Region, has consistently and significantly outpaced the na- tion. Fueled by an impressive mix of education, ingenuity and collaboration, North Carolina’s cap- ital city has become an internationally recognized leader in life science and technology innovation. It also happens to be a really nice place to live. (source: Raleigh Office of Economic Development) THE COMMUNITY Raleigh, North Carolina is one of the fastest-growing cities in the nation and the state’s second-largest city behind only Charlotte, located just over a 2.5 hour drive away. Raleigh covers an area of more than 146 square miles and is home to a growing and diverse population of over 450,000 residents. The City of Raleigh is both the county seat of Wake County and the capital of North Carolina. Known as the “City of Oaks” for its tree-lined streets, Raleigh is situated in the heart of North Carolina’s Piedmont region, centering residents between the sandy Atlantic beaches and the Great Smoky Mountains. The top ten employers within the Raleigh, Chapel Hill, and Durham form the Research Triangle Park, which was founded in city include: 1959 as a model for research, innovation and State of North Carolina economic development; it is now the largest • Wake County Public School System research park in the nation. The Raleigh- • Wake Med Health and Hospitals Durham-Chapel Hill combined statistical area (CSA), which encompasses Raleigh • North Carolina State University and surrounding counties including Wake, • Rex Healthcare Durham, and Orange, has a population of • City of Raleigh almost 2.4 million. • N.C. Department of Health and Human Services Numerous institutions of higher education are located in Raleigh, contributing to a city • Duke Energy Progress abundant in educational opportunities and • Wake County Government talent. The list includes North Carolina State • Wake Technical Community College University, Wake Technical Community College, Shaw University, Meredith College, William Peace University, St. Augustine’s University, and Campbell Law School. The Wake County Public School system works to contribute to this talent pipeline, setting a goal to achieve at least 95% annual graduation rate by 2020 and preparing these students for productive citizenship, as well as higher education or a career. Raleigh is consistently rated one of the best cities in the United States for jobs with a diverse array of opportunities. The city’s continually strong list of accolades make it easy to see why residents enjoy living, working, learning, and playing in Raleigh. 2017 highlights include: • Raleigh in Top 10 Best Cities in America to Live - 24/7 Wall St., November 2017 • Raleigh is #2 Most Educated City in the Country - Forbes, October 2017 • Raleigh in the Top 5 Cities for Jobs in the U.S. - Glassdoor, September 2017 • Raleigh among Top Destinations of 2017 - Forbes Travel Guide, January 2017 • RDU is Best Connected Medium Size Airport in the Nation - MIT, May 2017 GOVERNMENT Raleigh operates under the Council-Manager The City provides the full range of form of government. The City Council is governmental services, including police Raleigh’s governing body, consisting of eight and fire protection, street construction and members who are elected for two-year terms. maintenance, solid waste management, water Three of the members, including the mayor, and sewer services, parks, recreation and are elected at large, while the other members cultural services, planning and development are elected from five districts. The City Council services, a variety of transportation and public sets policies, enacts laws, adopts a budget each infrastructure programs, and other traditional year, and appoints the City Manager. The City support activities. Manager is responsible to the Council for the City Council recently adopted a new mission administration of daily operations and programs statement and vision statement for the City. of the City, as well as the management of all City employees. The Fiscal Year 2018 adopted budget totals just over $919 million. MISSION STATEMENT VISION STATEMENT To build a stable platform of evolving To pursue world-class quality of life services for our community through by actively collaborating with our which we champion positive and community towards a fulfilling and sustainable growth and realize inspired future for all. visionary ideas for all. Strategic Plan portal where residents can access a number of dashboards that demonstrate the City’s progress. In April 2015, Raleigh City Council marked a An engaged community is also important to milestone with the adoption of the City’s first- the City to help them gather input from the ever strategic plan. The Strategic Plan’s six key community on a wide range of issues impacting focus areas reflect the chief components that the overall quality of life. As the City continues support the current and future identity and to grow, leaders understand it is important to character of the city. The plan contains citywide strategically plan for the future. The City works objectives and strategic initiatives needed to hard to utilize technology to enable government support the key focus areas. Members of the and citizens to work together on real-world City’s management team will be part of the initiatives that tackle the most pressing issues greater conversation as to how resources and facing the community. work efforts are directed toward meeting and supporting those objectives and initiatives. Raleigh’s strategic planning efforts also include performance management, which will assist the City with using its resources more effectively by illuminating successes and challenges. The six key focus areas are: • Arts and Cultural Resources; • Economic Development and Innovation; • Growth and Natural Resources; • Organizational Excellence; • Transportation and Transit; and • Safe, Vibrant and Healthy Community. Toward this end, the City values open and transparent government, offering an online Department Profile The City of Raleigh Solid Waste Services Department provides high quality waste management solutions to the Raleigh community through residential curbside solid waste collection; curbside residential and multi-family recycling; curbside yard waste collection; operation of a yard waste processing center; maintenance and monitoring of a closed landfill, and necessary specialized and supporting services. The department works proactively to reduce waste and to increase recycling in Raleigh, while demonstrating a commitment to sustainability in all areas of its operations. Operating with a $37.2 million budget, the Solid Waste Services Department includes 210 fulltime equivalent and six part-time equivalent employees. Specialized services include services to the central business district, at special events and education and public outreach efforts focusing on increasing community awareness of solid waste services and programs. Supporting services programs include Geographical Information System (GIS), training and development, safety and code enforcement support the departmental operations. Key Challenges & Initiatives of the Department: • Creating and maintaining positive relationships among senior managers and with employees in the department • Preparing and guiding the department through community growth • Implementation of RFID and AVL technology to assist in efficient service delivery and datacollection • Expansion of the City’s multi-family recycling program, as well as increased targeted marketing to increase recycling and waste diversion • Making efficiency and environmental improvements to yard waste pickup, including elimination of plastic bags • Processing; improve efficiency; and address employee concerns • Implementation of performance analytics to improve service delivery, including reduction of missed collection complaints • Processing and disposing of yard waste debris, consistent with permit standards • Maintenance and repair of landfill and associated systems • Preparation of long-term vehicle replacement, including promotion of alternative fuel vehicles Based on feedback by employees through a recent survey, employees identified the following as challenges/opportunities: • Identifying investments for the future including technology and best practices • Addressing communication and teamwork challenges amongst the management team • Creating a positive culture of collaboration and professionalism across the department • Creating, communicating and implementing departmental policies that demonstrate fairness while creating a high standard for the department Candidate Profile The Solid Waste Services Director is responsible for the direction, control and administration of all the functions of the Solid Waste Services Department. Directs the implementation of operations and pro- grams of assigned department; provides strategic planning; coordinates, administers, and evaluates programs, projects, processes, systems, standards, and/or services; prioritizes and directs projects and initiatives in alignment with organizational strategy, mission and vision; ensures compliance with ap- plicable regulations, standards, policies and procedures. Reporting to
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