Instructions on How to Use the Toll-Free Phone Numbers
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International Access Codes Instructions: For calls from all countries except the U.S. or Canada: 1 Dial the AT&T Direct SM Access Number shown below for the Needed to Telephone Merrill Lynch country you are in. If there is a ^ in the access code, pause until you hear another dial tone. OnLine Customer Support Desk 2 Listen for the prompt and enter 888-MLONLINE (888-656-6546). Country Access Code Note Footnotes Country Access Code Note Footnotes Albania 00-800-0010 1 A Czech Republic - New 00-800-222-55288 1 D American Samoa 633-2872 1 Denmark 800-100-10 1 Angola 0199 1 Diego Garcia 999-288 3 Anguilla 1-800-872-2881 3 C Dom. Rep. 1-800-872-2881 1 Antigua #1 3 C,1 Dominica 1-800-872-2881 3 C Select Hotels 1-800-872-2881 3 C Ecuador - Andinatel 1-999-119 1 D Argentina - ALA 0-800-288-5288 1 2 Pacifictel 1-800-225-528 1 Telecom 0-800-555-4288 1 Egypt - Cairo 510-0200 4 A Telefonica 0-800-222-1288 1 Outside Cairo 02-510-0200 2 Armenia 0 800 111 1 A,D El Salvador 800-1288 1 D,E Aruba 800-8000 3 3 Eritrea 3 10 Australia - Telstra 1-800-881-011 1 Estonia 0-800-12001 1 Optus 1-800-551-155 1 Ethiopia 3 11 Austria 0-800-200-288 1 E Fiji 004-890-1001 1 Bahamas 1-800-872-2881 1 Finland 0-800-11-0015 1 A Bahrain 800-001 3 France - Hotels 1 0-800-99-1011 1 12 US Military Bases 800-000 3 Hotels 2 0-800-99-1111 1 12 Bangladesh 157-0011 3 4 Hotels 3 0-800-99-1211 1 12 Barbados 1-800-872-2881 3 C Hotels-Paris Only 0-800-99-0111 1 12 Belarus 8^800-101 1 5 France Telecom 0-800-99-0011 1 Belgium 0-800-100-10 1 A Telecom 0805-701-288 1 Belize 811 2 D Development Hotels Only 555 3 D,6 French Antilles - 0-800-99-0011 1 12 Benin 102 3 A Guadeloupe Bermuda 1-800-872-2881 3 Martinique 0-800-99-0011 1 12 Bolivia 800-10-1110 1 A St. Barthelemy 0-800-99-0011 1 12 Bosnia 00-800-0010 1 D St. Martin 0-800-99-0011 1 12 Brazil 0-800-890-0288 1 French Guiana 0800 99 00 11 1 0-800-888-8288 1 Gabon 00^-001 1 A British V.I. 1-800-872-2881 3 C Gambia 00111 1 A Brunei 800-1111 3 Germany 0-800-225-5288 1 13 Bulgaria 00-800-0010 3 D Ghana 0191 1 Cambodia 1-800-881-001 3 7 Gibraltar 8800 3 Canada 1-800 CALL ATT 1 Greece 00-800-1311 1 A Cape Verde Isl. 0-800-2288 1 Grenada 1-800-872-2881 3 C Cayman Isl. 1-800-872-2881 3 C Guam 1-800-225-5288 3 Chile - AT&T Node 800-225-288 1 Guantanamo Bay-U.S. 935 1 ENTEL 800-360-311 1 A Military Bases CTC 800-800-288 1 Guatemala 999-9190 1 D,E Bell South 800-260-028 1 A Guatemala City 138-126 1 D,E Cell Phones *288 1 Guyana 159 1 CHILESAT 171 00 311 1 Haiti 183 1 14 VTR 120 00 312 1 Honduras 800-0123 3 Easter Island 800-800-311 3 Hong Kong – Hong 800-96-1111 1 China, PRC - South, 10-811 3 D Kong Telephone Shanghai – China New World 800-93-2266 1 Telecom Telephone North, Beijing CNCG 108-888 1 D,8 Hungary 06-800-011-11 1 A Colombia 01-800-911-0010 1 Iceland 00-800-222-552-88 1 A Cook Islands 09-111 3 India 000-117 1 15 Costa Rica 0-800-011-4114 3 D Indonesia 001-801-10 1 16 Croatia 0800-220-111 1 Ireland 1-800-550-000 1 17 Cyprus 800-900-10 3 A UIFN 00-800-222-55288 1 Country Access Code Note Footnotes Country Access Code Note Footnotes Israel - Bezeq 1-800-949-4949 1 Philippines - Smart 105-11 1 A Golden Lines 1-800-922-2222 1 Poland 0-0-800-111-1111 1 A,D,11 Barak 1-800-933-3333 1 Portugal 800-800-128 1 D Italy 800-172-444 1 A,18 Reunion Island 0-800-99-0011 1 Ivory Coast 00-111-11 1 A Romania 021-800-4288 1 A Jamaica 1-800-872-2881 3 U.S. Military Bases 021-801-0151 3 Public Phones #1 3 19 Russia 755-5555 1 A,D,24 Select Hotels 872 3 20 Moscow 755-5042 1 A,D,25 Japan - KDDI 00-539-111 1 A,D St. Petersburg 325-5042 1 A,D,25 IDC 00-665-5111 1 A,D St. Petersburg 8-10-800-497-7211 1 25 JT 00-441-1111 1 A,D Option 2 Jordan 1-880-0000 3 Ekaterinburg 8^10-800-110-1011 1 D,24 Kazakhstan 8^800-121-4321 1 A Irkutsk 8^10-800-110-1011 1 D,24 Korea, Republic – 00-729-11 1 A,21 Novosibirsk 8^10-800-110-1011 1 D,24 Korea Telecom Omsk 8^10-800-110-1011 1 D,24 US Military Bases 550-HOME 1 D,21 Rostov-on-Don 8^10-800-110-1011 1 D,24 Korea Telecom Vladivostok New 8^10-800-110-1011 1 D,24 ONSE 00-369-11 1 A,21 Other Cities 1 8^10-800-110-1011 1 D,26 Dacom 00-309-11 1 A,21 Other Cities 2 8^10-800-110-1011 1 D,G,27 US Military Bases 550-2USA 1 D,21 Ufa 8^10-800-110-1011 1 D,24 Dacom Saipan 1-800-225-5288 1 A Latvia 800-2288 3 San Marino 800-172-444 3 A Lebanon - Beirut 426-801 3 E,G Saudia Arabia 1-800-10 1 28 Outside Beirut 01-426-801 3 G Senegal 3072 1 Liechtenstein 809-2288 1 A Seychelles Is. 3 11 Lithuania 8^800-900-28 1 5 Sierra Leone 1100 1 Luxembourg 800-201-11 1 19 Singapore - SingTel 800-011-1111 1 Macau 0-800-111 1 StarHub 800-001-0001 1 Macedonia,F.Y.R 99-800-4288 1 E Slovakia 0-800-000-101 1 D Malaysia 1-800-80-0011 1 D Solomon Islands 0811 3 Malta 800-901-10 3 South Africa 0-800-99-0123 1 Marshall Islands 1-800-225-5288 3 Spain 900-99-0011 1 Mauritius 01 120 1 Sri Lanka - Colombo 2-430-430 2 Mexico - New 01-800 288-2872 1 E,22 Outside 112-430-430 2 001-800-462-4240 1 23 Colombo Micronesia 288 3 St. Kitts/Nevis 1-800-872-2881 3 C Monaco 800-90-288 1 A St. Lucia 1-800-872-2881 3 C Mongolia 3 11 St. Pierre & Miquelon 0-800-99-0011 1 Montserrat 1-800-872-2881 3 C St. Vincent 1-800-872-2881 3 C Morocco 002-11-0011 3 Sudan 800-001 1 Nepal 0-800-77-001 2 A,D Suriname 156 1 29 Neth/Antilles - Bonaire 001-800-872-2881 3 12 Sweden 020-799-111 1 Curacao 001-800-872-2881 3 12 Switzerland 0-800-890011 1 A Saba 001-800-872-2881 3 12 Hotel 1 0-800-838491 1 12 St. Eustatius 001-800-872-2881 3 12 Hotel 2 0-800-838492 1 12 St. Maarten 001-800-872-2881 3 12 Hotel 3 0-800-838493 1 12 Netherlands 0800-022-9111 1 A Hotel 4 0 800 83 84 91 1 New Zealand 000-911 1 A Hotel 5 0 800 83 84 92 1 Nicaragua 1-800-0174 1 A Hotel 6 0 800 83 84 93 1 Norway 800-190-11 1 Syria 0-801 1 U.S. Military Bases 800-199-11 1 Taiwan 00-801-102-880 1 Pakistan 00-800-01-001 2 D Thailand - New 1-800-0001-33 1 Panama 800-0109 3 001-999-111-11 1 30 Paraguay - Asuncion 008-11-800 2 B,D Trinidad & Tobago 1-800-872-2881 3 31 City Select Hotels 21 3 12 Peru - Telephonica 0-800-50-288 3 D Turkey 00-800-122-77 1 A Philippines - PLDT 105-11 1 A Turks & Caicos 01-800-872-2881 3 C Globe 105-11 1 A U.A.E. 0-800-121 3 A Philcom 105-11 1 A Military 0-800-151 3 Digitel 105-11 1 A Option 3 0-800-161 3 Country Access Code Note Footnotes Uganda 800-001 3 Ukraine 8^100-11 1 D United Kingdom - 0-800-89-0011 1 D,13 British Telecom C&W 0-500-89-0011 1 D NTL 0-800-013-0011 1 D United States 1-800-225-5288 1 Uruguay 000-410 2 Uzbekistan - Tashkent 8^641-744-0010 1 Venezuela 0-800-225-5288 1 Yemen, Arab Republic 00-800-101 3 Zambia 00-899 3 Zimbabwe 110-899 1 D New 110-98990 1 COMMENTS / FOOTNOTES 27 Available from Makhachkala (Dagestan), Ulyanovsk Area, Saransk ^ Pause until you hear another dial tone (Mordovia Rep), Novosibirsk, Rostov-on-Don, Samara, A Public phones require coin or card deposit Ekaterinburg. estan), Ulyanovsk Area, Saransk (Mordovia B Public phones and select hotels Republic), Novosibirsk, Rostov-on-Don, Samara, Ekaterinburg C Available from airports, cruise docks and hotels only 28 World Connect terminates to designated countries D May not be available from every phone/public phone 29 Public phones E Public phones may require local coin payment during call duration 30 When calling from public phones use phones marked Lenso F Collect only via the operator 31 Available from Hotels only G Collect calling only 1 Shared Country Direct Phones NOTE – COUNTRY-TO-COUNTRY CALLING AVAILABILITY 2 May not be available from some locations 1: Country-to-country calls can originate from and terminate at this 3 Not available from public phones or all areas country 4 Not available from cellular phones 2: Country-to-country calls cannot originate from and cannot terminate at 5 Not available from public phones or all areas this country 6 Available from Hotels Only 3: Country-to-country calls cannot originate from but can terminate at this 7 Available from payphones in Phnom Penh and Siem Riep only country 8 Public phones and select hotels 4: Country-to-country calls can originate from but cannot terminate at this 9 Access available at cruise docks country 10 Accepts Card; Operator originated, no access number 11 Special USADirect Dedicated Telephones 12 Select hotels 13 Access is available from New World Telephones 14 Available only from phones marked TELECO 15 Not available from public phones; available from phones allowing international access or most Public Calling Centers 16 Use public phones allowing international access 17 From Northern Ireland use UK access code 18 Includes Vatican City, State 19 Collect calling from public phones 20 Card calls from select hotels and dedicated phones 21 Press red button(emergency button) before dialing access number- no coin or card deposit necessary 22 When calling from public phones, use phones marked Ladatel/TelMex, AT&T branded or Telnor phones 23 When calling from public phones, use phones marked Ladatel, AT&T branded or Telnor phones 24 Additional charges apply when calling outside the city 25 Additional charges apply when calling outside Moscow, St.