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Transcorp Hotels Calabar Has Established a Culture of Continuous Improvement, Always Aspiring to Be Better Than Yesterday

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Transcorp Hotels Calabar Has Established a Culture of Continuous Improvement, Always Aspiring to Be Better Than Yesterday WELCOME TO TRANSCORP HOTELS PLC Through ownership of choice assets and provision of extraordinary service, Transcorp Hotels Plc., a Nigerian-based company, is redefining hospitality standards with a combination of innovation and world- class service while remaining authentically African. The Transcorp Hotels name is synonymous with heritage, style and unique local experiences, which account for recognition. Through the years – The Birth Transcorp Hotels Plc the hospitality subsidiary of Transnational Corporation of Nigeria (Transcorp), established in 2015, was borne out of a decision by Transcorp to enter the hospitality sector by acquiring majority stakes in Nicon Risk Management Company (NRIMSCO) owners of Nicon Hilton Hotel, Abuja, which began its operations in 1987. 2007 – A New Name As part of the takeover, the Holding company for the Hotel, NRIMSCO was renamed Transnational Hotels and Tourism Services (THTS) and the partnership with global hospitality brand, Hilton Worldwide was renewed. 2 3 2011 – The Expansion hotel, to include office apartments and In 2011, the company’s portfolio grew other commercial spaces. to include the Metropolitan Hotels and Conferencing Limited, owners of the Transcorp Hilton Port-Harcourt – The world oldest hotel in Calabar, Metropolitan Hotel class hotel is to be situated on a 12,550.7sqm Calabar, now known as Transcorp Hotels in the heart of Port Harcourt, a buzzing city Calabar. in the South of Nigeria. 2014 – The Rebirth Awards 2014 was a defining year for the Transnational Over the years, Transcorp Hotels Plc and Hotels and Tourism Services, the company its hotels have been recognized by some was listed on the Nigeria Stock Exchange of the most reputable organizations for through an initial public offering to raise excellence in luxury hospitality. These awards funds for expanding the business and and recognitions reflect the dedication renamed Transcorp Hotels Plc. of Transcorp Hotels Plc to establishing the standard for service excellence in the In the same year, the brand’s flagship hotel, industry and the dedication of its employees Transcorp Hilton Abuja, was selected to host to providing unrivaled guest experience. the 24th World Economic Forum. This was the first time a meeting of this magnitude Here are some highlights of awards received was being held in West Africa. over time: The Future • New Telegraph Awards- Hospitality In 8 years, Transcorp Hotels has become Brand of the Year an acclaimed leader in hospitality sector • PEARL Awards - Sectorial Leadership – focused on growing with the trends and Awards (lodging and accommodation) expanding its portfolio beyond the current • World Travel Awards Recipient scope. • Seven Stars Luxury Hotels and Lifestyle Awards Recipient Transcorp Hilton Ikoyi – Set to launch in 2023 • Trip advisor Travelers choice awards in the vibrant city of Lagos, the proposed • World Luxury Restaurant Award 5-star hotel will have 320 guest rooms with recipients an optimised room mix matrix, as well • World Luxury Hotels Award Recipient as state-of-the-art amenities including • Hilton Worldwide recognitions and ballrooms, meeting spaces, fine dining, a awards spa, and fitness facilities. An adjoining multi- • Kaizen institute 2015 best case study in use complex will be built adjacent to the Africa 4 5 Through ownership of choice assets and provision of extraordinary service, Transcorp Hotels Plc. is redefining hospitality standards in the Continent, while remaining truly and authentically African. 6 7 WE PIONEER HOSPITALITY STANDARDS In 1997, we pioneered the launch of the Hilton Executive floor, which was replicated across other Hilton Worldwide locations. Transcorp Hilton Abuja was the first hotel in Nigeria to install the Fidelio hotel management system, the first to install the SmartButler Guest Service System to enhance the efficiency of guest services delivery, the first to introduce the Lobby Ambassador and also the first in the country to install a ‘no-break’ UPS generator. This generator ensures customers do not know when there is a change from generator to public power source and vice-versa Transcorp Hotels Calabar, since 1976 has remained the most iconic premier three-star hotel in Calabar, welcoming global business leaders and tourists across the world. The hotel is the first in the region to introduce an online booking platform on its website, and also the first hotel in Calabar to introduce a loyalty programme, which helps guests earn rewards when they lodge at the hotel. Transcorp Hilton was the first - and is still the only 8 9 – hotel with 24 multi-purpose meeting rooms all with natural day lighting. It was also the first hotel in Nigeria to install three telephones – bedside, on the work-desk and in the bathroom - in all the rooms. In 2003 the Transcorp Hilton made history by being the first hotel to accommodate 54 Heads of State and their delegations at the same time – and in full comfort - during the 2003 Commonwealth Heads of Government Meeting held in Abuja. Our state of the art hotels create the perfect feel of luxury while remaining authentically African. From the captivating style to the state-of -the- art facilities in outstanding locations, each hotel showcases classic modern aesthetics, bespoke luxury and detailed craftmanship that blends with present day designs. Each hotel is fitted with refined wardrobes, wall panels, chairs, sofas, vintage paintings and carvings from emerging local and international artists. These features are matched with exceptional services designed to give you a memorable stay and unrivalled hospitality 10 11 Our hotels in Abuja and Calabar have remained the preferred hospitality destination for global leaders, international business travelers and discerning Africans 12 13 TRANSCORP HILTON, ABUJA The Beating Heart of the City As one of the most iconic hotels in Africa, Transcorp Hilton, Abuja is home to some of the worlds most celebrated icons – world leaders, royalty and high society. Established in 1987 with 670 rooms, the hotel provides 5-star hospitality, leisure and entertainment facilities targeted at individuals who have a taste for luxury and upscale services. Whether you are staying in our exquisite rooms and suites, indulging in traditional and continental cuisines in any of our restaurants or unwinding at the pool side, you are guaranteed bespoke experiences that meet your everyday need. 14 15 Abuja is the heart of Nigeria and Transcorp Hilton is at the heart of Abuja. Our hotel is an icon at the centre of our nation. When Nigeria meets, we meet at the Transcorp Hilton, and when Nigeria welcomes the world, it all starts with the Transcorp Hilton 16 17 ROOMS & SUITES With contemporary interiors designed by new Living Designs, you can enjoy the panoramic view of the capital city from your spacious and light- filled rooms. Each of the 670 rooms at Transcorp Hilton Abuja are designed with bespoke fabrics, furniture cutting edge technology, and exceptionally comfortable beds to provide the ultimate privacy and comfort for you. The newly renovated rooms are a masterpiece of contemporary and minimalist designs with the distinctive Transcorp Hotels Heritage. Transcorp Hilton Abuja remains the only hotel in Nigeria with 30 presidential suites, delivering exceptional services provided by our dedicated staff. You are assured a truly memorable stay when you lodge at Transcorp Hilton Abuja. 18 19 STANDARD ROOM Our spacious rooms offer a refined contemporary design. With a relaxing blend of natural tones and rich furnishing, our rooms are perfect for business and leisure travellers. The Standard rooms provide a vibrant and colourful view of the Capital city. Guests can choose between a twin or king-sized bed, and also choose between a King Hilton guest room or a King Deluxe room which offers more space. We also offer smoking and non-smoking rooms. All Standard rooms have complimentary wireless high-speed internet and each room is equipped with a tea/coffee maker, air conditioning, 1 flat screen television set, a refrigerator, mineral water and toiletries. 20 21 ROYAL ROOM This room offers a modern residential ambience with high ceilings and large picture windows. It is equipped with complimentary wireless high- speed internet, a coffee making machine, study table and a refrigerator. Guests can personalise their room temperature with the state-of-the-art room controls and audio-visual entertainment in each room. This room sleeps 2 adults and 1 child on a rollaway bed. 22 23 AMBASSADOR SUITE This room is tastefully furnished and luxuriously finished, with a bright and unobstructed view of the Capital city. It is equipped with a marble bathroom, sitting room and ample closet space as well as two TV sets for pure relaxation. Each executive room offers the latest audio-visual technology, high-speed complimentary wireless broadband and access to the executive lounge. This room sleeps 2 adults and 2 children on rollaway bed. 24 25 PRESIDENTIAL SUITE An epitome of outstanding luxury and class, the Presdential Suite is the winner of the prestigious World Travel Awards 2018 Prize for Nigeria’s Leading Hotel Suite for the 4th consecutive year. Designed to accomodate six people, this suite includes a king room and two twin rooms. With a kitchen, living room, dining areas and walk-in shower, this suite is more like an apartment than a hotel room. 26 27 RESTAURANTS Transcorp Hilton Abuja has been the pinnacle for culinary excellence for over 30 years, forging its legendary reputation as the ultimate gastronomic destination in Nigeria’s Capital City, Abuja. The hotel offers you the very best of international and local delicacies- in a collection of 5 award winning restaurants and bars prepared by expert chefs, incorporating indigenous ingredients and international favourites. 28 29 BUKKA RESTAURANT Regarded with affection as the heart and soul of Transcorp Hilton Abuja, Bukka Restaurant is synonymous with the hotel’s refined and inherently African spirit, wander beyond the hotel lobby, and you will discover its iconic grandeur, African inspired designs nested against the wall panels and Ankara drapes leading your eyes to an inviting continental and African buffet setup.
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