The Next Gen Workplace Planning beyond the boomers and the millennials CEUs & CFM® Maintenance Points

You are eligible to receive Continuing Education Units and Certified Facility Manager® maintenance points for attending sessions at IFMA’s World Workplace. To receive CEU points, you must add the US$15 processing fee to your registration. (Full Event PLUS! registration includes the CEU processing fee.)

To Receive 20 CFM Maintenance Points • Record your attendance for the three-day conference on your CFM Recertification Form in CAMP. • At re-certification time, submit your completed CFM Recertification Form. • Managing CEUs: • Log into the Attendee Service Center. http://tinyurl.com/WWSD2016 Your log-in information was sent to you when you registered for the conference. • Click “Start CEU Process” on the left-hand side. • Click “Start” next to the session you attended. • Complete the session evaluation. • Click “Start Test” next to the session. After passing the test, your certificate will be available for download. • **If you wish to receive CEUs or LUs from other organizations, you must contact those organizations for instructions on reporting credit hours. Your Feedback is Valued!

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Log into the Attendee Service Center http://tinyurl.com/WWSD2016 Meet Our Presenter:

Kay Sargent IIDA, ASID, CID, LEED AP HOK Senior Principal - Director of Workplace Kay Sargent brings over 30 years of experience in the interiors industry. Her work has taken her to multiple continents where she has worked with Fortune 500 companies on their global real estate strategies and designed workplaces of the future. Prior to joining HOK as Senior Principal for Strategic Accounts and Workplace; Kay served as Director of Workplace Strategies for Lendlease; VP of A&D and Workplace Strategies for Teknion; and as a Principal for Interior Architects in Washington, DC. Kay has a BFA in interiors from VCU and studied environmental design at Parsons School of Design in NY. Kay serves on the National ASID Foundation Board and the Advisory Board of Virginia Tech School of Architecture and Design. She has also served on the International Boards of IIDA, ASID, NCQLP and NCIDQ. She is an active member of CoreNet and IFMA. Kay speaks regularly at CoreNet, IFMA and other industry events globally and has twice been honored with the ‘Luminary Award’ from CoreNet Global for being one of the top rated speakers and was the “Top Rated Presenter” at the Tradeline’s 2015 Space Strategies conference. Kay was recently selected as a ‘POWER WOMEN’ by Bisnow. Kay is a networker and mentor to many in the industry, and as such is a Founding member of the DC Chapter of Upward. Review Session Learning Objectives

1. Explore the characteristics of the Gen Z generation and the impact they will have on the workplace.

2. Review the impact technology is having on the workplace and where it is headed.

3. Discuss design elements that will be top of mind in the workplace as we go forward.

4. Define key attributes and strategies to increase the level of engagement and increase engagement, productivity and performance in the Next Generation Workplace. The world is changing…

URBANIZATION DRIVE FOR SUSTAINABILITY ECONOMIC PRESSURES

NEED FOR WELL-BEING TECHNOLOGY ADVANCES CHANGING DEMOGRAPHICS What are we Focusing on?

Technology

Sustainability

Globalization

Reducing Real Estate Cost People are the chief currency of business success.

People cost is People 5 -10x the cost of facilities. Property Technology Question

Q: What will workplace look like in the future? Q: What will the worker of the future look like? Who are WE?

• More women than men are graduating from colleges • Aging population • Four generations in workplace • 30% self employed and rising • Most educated generation • By 2021, 50% millennials • Retirement age up to 67 • 150 year old person alive Generational Shift

Welcome the Children of the Gen Xers Welcome Gen Z

Traditionalist

1925-1945 Baby Boomers WWII GI Generation 1946-1964 Gen X Silent Generation Vietnam War Duty First Get it Done 1965-1980 Millennials Live to work Live to Work Gulf War By the book Competitive Entrepreneurial 1980-2000 Gen Z Loyal Consumers Work / life balance 9/11 Attacks 2000-2020 Faith in Institution They are what they do Latchkey generation Work to deadlines Militant Extremist Move to the Suburbs Civil & Woman’s Rights Question authority Technology rules Personal Computers Self reliant Connected 24/7 Optimistic What’s in it for me? Global Network Genuine Experience Internet/Mobile Phones What are you doing for High Expectations me? Social Network Team oriented Multi-modal Google/Facebook Embedded Tech Apps Gen Z

Peter Pan Syndrome - 8 year delay

Kids in Parent’s Pockets Eroding Retirement Savings Engagement

70% of Employees are Disengaged Appealing to Gen Z

Gen X parents seek relief from chaos and stability

Workplace Traits

Multi-taskers Blend personal and professional personas Seek openness, transparency Homey feeling Seek clarity, avoid ambiguity Value stability, order and predictability EQ challenged Struggle with interpersonal relationships Easily distracted Workplace for Gen Z

Monotonous regularity of the past or the complex layouts of today will not do. Workplace for Gen Z

Gen Z and Aging Gen Xers will have similar workplace needs, but for different reasons

 Less visual clutter  Easy navigation  Reduce stress  Visual connection

GEN X: Aging eyes, need for more contract and higher lighting level GEN Z: Need less chaos, less visual confusion, simplicity Good design adds value faster“ “ than it adds cost. Thomas C. Gale Chrysler’s most influential and prolific automotive designers We need to get back to the Basics The Principles of Design

Pattern Contrast Emphasis Balance Proportion / Scale Rhythm / Movement Harmony Propelling Productivity…

The world is changing Focus on people Performance over presence Use technology intelligently Improve well-being Balance Choice

Work PLACE Work HOW Questions

1. Real Estate cost typically are 50% of an organization’s annual cost

2. The number of working women is declining.

3. 70% of the workforce in the US is disengaged.

4. Gen Z workers are under-stimulated and need more vibrant spaces.

5. Obesity rates are dropping. Thank You! For attending this educational offering at IFMA’s World Workplace

Be sure to evaluate the session online at the Attendee Service Center http://tinyurl.com/WWSD2016