PEACE LOVE RIDE BUS
BUS SCHEDULES • SERVICES • INFORMATION
BUS SCHEDULES • SERVICES • INFORMATIONGUIDE
No Cash. GUIDE No Card. No Contact.
Stop Hopper p. 20 Giant Shuttle p. 21 System Map p. 22,23
NEW SCHEDULES! Effective January 2021 Effective date March 5, 2021 Token Transit p. 19 Mobile Market p. 25
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Google Play and the Google Play logo are trademarks of Google Inc. COVID-19 Safety Precautions
Let's wear masks to protect each other. Masks are required on all rabbittransit vehicles.
Let's keep clean hands. Hand sanitizing stations are available on most vehicles and common touch points are wiped down throughout the day.
Let's practice social distancing. Barriers are installed around the drivers. Try to sit apart from other riders.
Let's cover our coughs. Wear masks and cough into your elbow or a tissue to prevent illnesses from spreading.
Let's reduce contact by buying passes online or through Token Transit. See rabbittransit.org for details.
2 Mission Statement Mobility is an essential need in order to experience a high quality of life. rabbittransit dedicates itself to providing its constituents safe, reliable and customer-centered mobility services consistent with the stewardship of its resources.
Values Core values are the things that our organization holds most important and will not compromise. rabbittransit’s core values include:
• Safety • Service • Stewardship
For System Map, see pages 22,23 3 Snow Route Info
When a winter storm hits York County, changes L T may be made to the following Receive rider alerts rabbittransit fixed bus routes: in your email or on your cell phone for Route 1W unexpected West Manchester Town Center - changes to No Bannister Street or White Street service. routes. Carlisle Avenue only. Visit Route 1E rabbittransit.org/alerts East York - No service to Williams Road. to sign up. Route 2N Route 13 North York via North George Street Dover - No service to Springfield Apts., Rehab No change. Hospital, Moul Home or Country Meadows or YMCA in Dover. Route: Service beyond West Route 3N Manchester Town Center is limited to Route 74 Northwest Plaza/UPMC Hospital- No change. (Carlisle Rd.) only. Route 4E Route 16 Memorial Outpatient - No change. York/Hanover - No change. Route 5E Route 32 Haines Rd/Greensprings - No service to Apple Hill Connector - No change. Greensprings Plaza or beyond on Mount Rose Ave. Route 33 Industrial Park - No change. Route 5W West York/West York Ind. Park - No change. HANOVER ROUTES Route 6N Route 20N York City Industrial Park/Manchester - No North Hanover via Kindig/Carlisle - No Service on Jefferson or Pershing Ave. Bus change. travels out Beaver St. between Jefferson and Parkway and inbound from Parkway to George Route 20S St. No service to Colony Park. South Hanover via Baltimore - No change. Route 8S Route 22N York Hospital via George St. - No change. North Hanover via Carlisle - No change. Route 9S York Hospital via Pershing Ave. - No change. Route GHC Gettysburg-Hanover Connector - No Route 10S change. Bus won't service unplowed lots. South York via. Queen / Red Lion - No service on Edgar Street hill. Route: Between Edgar Square & Rathton Rd. bus uses Peyton to Changes will be made on a route-by-route Pine Streets. basis as needed. Whenever possible, all route changes will be announced prior to Route 12 the change(s). Every attempt will be made Wrightsville/Columbia - No change. to follow the listed snow routes. However, additional changes may be made if unexpected conditions occur. If weather and road conditions improve, buses will return to their regular routes. 4 Hours of Operation
Contact Information ADA Visitor Policy 717-846-7433 Individuals who are ADA eligible in another 1-800-632-9063 jurisdiction and are visiting the rabbittransit Persons with a hearing or speech service area may use ADA Complementary disability may call 711. Paratransit. Please call 1-800-632-9063 to Fax: 717-848-4853 discuss our ADA visitor policy. Email: [email protected] www.rabbittransit.org Lost and Found Please remember to collect all personal Language Assistance belongings when leaving the bus. rabbittransit Upon request, language assistance is provided is not responsible for lost or stolen items. Items free of charge to assist in communicating found will be disposed of on a weekly basis. with individuals who do not speak English. Interpretation services are available by calling Snow Routes In cases of inclement weather, 1-800-632-9063. Customers should identify rabbittransit may alter its regular routes and transition to their need upon calling. modified snow routes. Detailed snow route Asistencia lingüística information can be found on the website and on page 4. Si lo solicita, se ofrece asistencia lingüística sin cargo para ayudar a la comunicación con Travel Training personas que no hablan inglés. Travel training is available for those interested Los servicios de interpretación están in learning how to ride public transit. We’ll ride disponibles llamando al 1-800-632-9063. with you! For more info about this FREE service, Los clientes deben identificar su necesidad contact rabbittransit. al llamar. Disruptive Behavior Customer Call Center Hours rabbittransit may discontinue the service of any customer who endangers Weekdays 7:00AM – 7:00PM the safe operation of the vehicle, endangers Saturday 7:45AM – 3:00PM another passenger, themselves, or the rabbittransit driver. Main Office Hours Weekdays 8:00AM – 5:00PM 415 Zarfoss Dr., York, PA 17404 Capacitación para viajar La formación en viajes está disponible para todos Transfer Center Hours aquellos que estén interesados en aprender a Weekdays 7:00AM – 6:45PM manejarse en transporte público. ¡Saldremos Saturday 7:45AM – 3:00PM con usted! Para obtener más información sobre 213 W. King St., York, PA 17401 este servicio GRATIS, póngase en contacto con rabbittransit. Holidays No service on the following holidays: New Year’s Day, Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving and Christmas. 5 Fixed Route Fares
rabbittransit, York County’s public transportation system, is made up of sixteen (16) fixed routes serving York and its surrounding suburbs, three (3) fixed routes serving Hanover and three (3) commuter routes.
Cash Fares Please note: Fares are subject to change Full Prepaid One Persons w/Disabilities* Registered Seniors† Fare Ride Pass Half Fare Program “Medicare Cards” 65+ “PA ID Card”
Effective $ $ $ July 2014 1.60 1.50 0.80 FREE!
Exact fare requested. No cash refunds. Change - Students: There is no student rate for cash cards issued upon request. Change cards can only fares. Discounted student passes are available for be used on board the bus. rabbittransit is not able full-time student passengers 17 years of age and to accept change cards toward the purchase of a under. Please see next page for details. pass or in exchange for cash. Damaged change -College Students: Please check with your cards will not be replaced. Change cards are good individual school for a rabbittransit Pass Program. for one year. † Senior Citizens age 65 or older ride fixed All pass sales are final. No refunds are given. route free at any time with a valid Senior Free Transfers are free. Please see page 8 for more Fare Card. To receive the Senior Free Fare information about transferring. Card, seniors must bring approved proof of age to rabbittransit’s main office or to the - Children: Children under 3’8” (44 inches) Downtown Transfer Center. An application ride free when accompanied by a fare paying must be completed and the card will be passenger. When boarding the bus, please see the issued immediately. You may also request an designated measurement zone at the driver’s area. application by mail. For more information, contact rabbittransit at 1-800-632-9063.
Half Fare Program* A Medicare card is sufficient proof for Once this is done, you may either mail the eligibility for the Federal Half Fare program. completed application to rabbittransit or return it in person and a Reduced Fare Transit Identification Passengers with a disability, as defined by the Card will be issued to you. Americans with Disabilities Act, may be eligible for a Pennsylvania Reduced Fare Transit Identification When passengers turn 65, rabbittransit Card to ride regular fixed route buses for one- encourages them to apply for the senior free fare half the regular full fare. Passengers may bring card and ride for free. Passengers over 65 may their Medicare card to rabbittransit’s main office also use their Medicare Card to ride for half fare. or to the Downtown Transfer Center to receive their identification card. If you do not possess The Half Fare Program applies to cash fares only a Medicare card, you may request to have an and is not to be used in coordination with a application mailed to you. A doctor will need to sign pass purchase or for rabbitEXPRESS. the application to verify your disability. All buses are equipped with lifts and kneelers to assist riders traveling with a wheelchair or other mobility device.
6 Fixed Route Passes
Bus passes save you money and make your trip easier! How to Purchase Passes One Ride Hop-n-Go Pass Riders can purchase one ride passes and help make for a faster bus system as we Online reduce the use of dollar bills that are fed www.rabbittransit.org into fare collection devices. In Person One Ride $1.50 rabbittransit 415 Zarfoss Dr., York Multiple of 10 $15.00 Downtown Transfer Center 11 Ride Hop-n-Go Pass* 213 W. King Street, York Ideal for riders who require flexibility. 11-ride passes are good for 11 one-way Guthrie Memorial Library trips. These passes need not be used 2 Library Place, Hanover consecutively and they never expire. Borough of Hanover *Under age 17 & Student $10.00 Adult $15.00 44 Frederick Street, Hanover 31 Day Hop-n-Go Pass* Penn Township Ideal for frequent riders. These passes 20 Wayne Avenue, Hanover offer unlimited consecutive rides in a By Mail 31-day period. The time period begins Send check and completed order form to: on the first date that the pass becomes rabbittransit 415 Zarfoss Dr., York, PA 17404 activated in the fare box. *Under age 17 & Student $35.00 $ Adult 42.00 Lost or damaged passes can be replaced 1 Day Hop-n-Go (All Day Pass)** with an equivalent for a fee. Original receipt This pass offers convenient, economical required. Contact rabbittransit for more details. and unlimited travel on any rabbittransit fixed route bus for one day. Disruptive Behavior **Onboard Adults & Students $4.50 rabbittransit may discontinue the * Student passes can only be purchased at service of any customer who endangers the Transfer Center and rabbittransit main the safe operation of the vehicle, endangers office locations for passengers 17 years of another passenger, themselves, or the age and under. rabbittransit driver. ** Purchase available on board bus only.
ADA Complementary Paratransit PARATRÁNSITO DE ADA (ADA) Program (ADA) Personas que cumplan con los requisitos y que Qualified individuals who cannot use fixed no puedan usar el servicio de autobuses de rutas route bus service. ADA Complementary fijas. El Programa complementario de paratránsito Paratransit is for trips that originate/end within de ADA es para viajes que se originan o terminan ¾ mile of a fixed route bus. This service en un radio de ¾ de milla de un autobús de ruta operates during the same days and hours fija. Este servicio funciona durante los mismos as fixed route service. A one-way paratransit días y horas que el servicio de ruta fija. Una fare for ADA Complementary Paratransit is tarifa de paratransito unidireccional para ADA typically twice the amount of the current bus Complementary Paratransit es típicamente dos fare for fixed route. This service is not eligible veces la cantidad de la tarifa actual de autobús on rabbitEXPRESS routes. See our Paratransit para la ruta fija. Este servicio no es elegible en las Shared Ride Guide for more info. rutas rabbitEXPRESS. Consulte nuestra Guía de paratransito para obtener más información. 7 How to Ride Fixed Route
From Dallastown to Dover, Wrightsville to Hanover, and just about everywhere in between, rabbittransit has a bus route that will get you where you need to go. Identifying Your Bus As you are riding, pay attention and watch Each bus route has its own route number and for your stop. About a block before your stop, covers a different area. Letters designate the let the driver know you want to hop off by general direction a bus travels (for example, pulling the cord or pressing the rubber strip E = East, N = North, etc.). In addition, each between the windows. If you don’t know the route has a regular time schedule to help you area, ask the driver to let you know when determine when the bus will be departing from nearing your stop. various timepoints along the route. To find the closest bus stop on your selected route, look Remember, drivers don’t carry cash for a rabbittransit bus stop sign. On routes 1 and cannot make change! through 9, bus stop signs are typically posted every 2 blocks. Stand beside the sign and the bus will arrive to pick you up. Flag stops are Transferring Buses as follows: Route 6 (North of HACC), Route 12, If you need to take more than one bus to Route 13 and Route 16. If you are on a flag complete a one-way trip, ask your driver route with no bus stop signs nearby, you can immediately for the number of free transfers flag the bus driver down anywhere on the route you will need. Letting the driver know in that’s safe for the driver to pull over. Be sure to advance that you need a transfer helps stand on the correct side of the road. Flag stops save you time as the driver coordinates with do not apply to rabbitEXPRESS Commuter Bus other buses. Transfers are good for one hour Service. after being issued. Riders must transfer at designated transfer points. Transfer Hopping on the Bus connections are not guaranteed. Always try to arrive a few minutes early. Be sure to stand on the same side of the Leaving the Bus road that the bus is traveling. Read the Remain seated until the bus comes to a electronic signs on the front or side of the bus complete stop. Please use the rear door to hop – they tell you the route number and where it’s off the bus. Remember to always check traffic headed. When the correct bus arrives, have when exiting. Traffic doesn’t stop for our buses the exact fare or your Hop-n-Go card ready. like it does for a school bus, so never cross in Please allow any passengers to exit before you front of the bus! hop on. Once on the bus, insert your money or your Hop-n-Go card into the farebox next to Accessibility/Reasonable the driver. After paying your fare, if there is an Modification: All buses are empty seat please take it. If you must stand, equipped with lifts and kneelers hold on to a handrail or post. Please remember to assist riders traveling with a wheelchair or the front seats are reserved for senior citizens other mobility device. Passengers may request and passengers with disabilities. reasonable modifications to assist them in accessing mobility services. Passengers may contact the mobility planning office at 1-800-632-9063 for more information.
8 Cómo Viajar en una Ruta Fija
De Dallastown a Dover, de Wrightsville a Hanover, y a casi todos los puntos intermedios entre ellos, rabbittransit tiene una ruta de autobús que lo llevará adonde usted necesita ir. Identificar su autobús Al viajar, preste atención a su parada de destino. Cada ruta de autobús tiene su propio número Aproximadamente una cuadra antes de su parada de ruta y cubre un área diferente. Las letras de destino, hágale saber al conductor que se va a designan la dirección general en que viaja un bajar jalando el cordón o presionando la banda de autobús (por ejemplo: E = Este, N = Norte, etc.) caucho entre las ventanas. Si no conoce el área, Además, cada ruta tiene un horario regular para pídale al conductor que le haga saber al estar ayudarle a determinar cuándo partirá el autobús cerca de su parada de destino. desde diversos puntos de tiempo a lo largo de la ruta. Para encontrar la parada de autobús más . cercana en su ruta seleccionada, busque una ¡Recuerde, los conductores no señal de parada de autobús de rabbittransit. En llevan dinero en efectivo y no pueden las rutas 1 a 9, las señales de parada de autobús darle cambio! están colocadas, típicamente, cada 2 cuadras. Permanezca al lado de la señal y el autobús llegará Transbordo entre autobuses a recogerlo. Si no hay una parada designada por SSi necesita abordar más de un autobús para los siguintes Ruta: Ruta 6 (norte de HACC), Ruta completar un viaje en un solo sentido, pídale 12, Ruta 13 y Ruta 16. Usted puede señalar al al conductor, inmediatamente, los boletos de conductor del autobús en cualquier lugar de la transbordo gratis que necesitará. Hacerle saber ruta que sea seguro para que el conductor se al conductor con anticipación que usted necesita detenga. Asegúrese de pararse en el lado correcto hacer un transbordo le ayuda a ahorrar tiempo, ya de la carretera. Solo puede obtener el servicio de que el conductor coordina con otros autobuses. Los Commuter Bus de rabbitEXPRESS en una parada boletos de transbordo tienen una validez de una designada. hora después de haber sido emitida. Los viajeros deben hacer las transferencias en los puntos de Abordar el autobús transferencia designados. Siempre trate de llegar unos minutos antes. Asegúrese de estar parado del lado de la ruta en Salir del autobús cuya dirección se desplaza el autobús. Lea los Permanezca sentado hasta que el autobús se haya rótulos electrónicos al frente o lado del autobús detenido por completo. Por favor, use la puerta –éstos le dicen el número de la ruta y hacia dónde trasera para salir del autobús. Al salir del autobús, se dirige–. Cuando llegue el autobús correcto, recuerde siempre poner atención al tráfico. ¡El tenga lista la tarifa exacta o su tarjeta Hop N-Go. tráfico no se detiene por nuestros autobuses como Por favor, permita que los pasajeros bajen antes lo hace por un ómnibus escolar, así que nunca de abordar el autobús. Una vez en el autobús, cruce delante del autobús! introduzca su dinero o su tarjeta Hop N-Go en la máquina para pagar que se encuentra al lado Accesibilidad/Modificación del conductor. Después de pagar su pasaje, si razonable: Todos los autobuses están hay un asiento vacío, por favor siéntese. Si debe equipados con elevadores y reclinatorios permanecer de pie, agárrese de un pasamanos para ayudar a los pasajeros que viajan con una o un poste. Por favor, recuerde que los asientos silla de ruedas u otro dispositivo para movilidad. delanteros están reservados para ancianos y El pasajero puede solicitar ciertas modificaciones pasajeros con incapacidades. para ayudarlo a acceder a los servicios de movilidad. Para esto, la persona debe ponerse en contacto con la oficina de planificación de movilidad llamando al 1-800-632-9063 para obtener más información.
9 Downtown York Transfer Center
COMING SOON: 2021 TRANSFER CENTER RENOVATION
Stay tuned for details!
10 Passenger Etiquette
To make your ride as safe and enjoyable as possible, please follow these tips…
Please do not smoke, eat or drink on the Everyone must be behind the white line bus. The use of e-cigarettes is prohibited. before the bus can leave its stop. Please do not litter on or off the bus. Many Please do not lean against the bus doors. bus stop areas are on private property and Aisles must be kept clear of strollers, carts, could be removed. packages, etc. Be courteous. Seats next to the doors are Please attend to children while on the bus. reserved for senior citizens and riders with disabilities. Please give your seat to Please do not disturb or harass other someone who needs it more than you. passengers. Loud and disruptive riders will be asked to hop off the bus. Guide/service animals are permitted aboard the bus. Conversations on cellular devices should not distract the driver or other passengers. For those traveling with pets, we ask riders to bring pets onboard who are fully Please enjoy audio or video devices contained in a pet carrier. The carrier should with headphones. be able to ride on your lap if extra space is Please refrain from cursing and needed for other passengers onboard. using profanity.
Buenas costumbres del pasajero Para hacer su viaje tan seguro y agradable como sea posible, por favor sigue estos consejos…
Por favor, no fume, coma ni beba en Los pasillos deben estar libres de coches el autobús. Se prohíbe el uso de cigarros de niño, carritos, paquetes, etc. electrónicos. Por favor, asista a los niños mientras esté No tire basura en el autobús o fuera de en el autobús. él. Muchas áreas de paradas del autobús Por favor, no perturbe ni acose a otros están en propiedad privada y podrían pasajeros. A los pasajeros ruidosos y ser eliminadas. perturbadores se les pedirá bajarse Sea cortés. Los asientos al lado de las del autobús. puertas están reservados para ancianos y Las conversaciones en dispositivos pasajeros con incapacidades. celulares no deben distraer al conductor Los animales de servicio/guía están u otros pasajeros. permitidos a bordo del autobús. Por favor, disfrute de los dispositivos de Las mascotas deben estar contenidas en audio o video con audífonos. portadores. Por favor, evite maldecir y usar Todos deben estar atrás de la línea blanca malas palabras. antes de que el autobús pueda dejar Por favor, no utilice más de un asiento a la la parada. vez cuando los lugares estén limitados. Por favor, no se apoye contra las puertas del autobús. 11 rabbitEXPRESS Fares
Cash Fares One-Way One-Way One-Way Persons Adult Student Senior w/Disabilities
83S rabbitEXPRESS $ $ Free with PA Senior $ (York to Northern Maryland) 5.00 5.00 Free Fare Card 5.00
83N rabbitEXPRESS $ $ Free with PA Senior $ (York to Harrisburg) 3.50 3.50 Free Fare Card 3.50
15N rabbitEXPRESS $ $ Free with PA Senior $ (Gettysburg to Harrisburg) 3.50 3.50 Free Fare Card 3.50 Exact fare requested if using a cash fare to board. No cash refunds. Change cards are issued upon request on board the bus. rabbittransit is not able to accept change cards toward the purchase of a pass or in exchange for cash. Damaged change cards will not be replaced. Change cards are good for one year. All pass sales are final. No refunds are given. Children do not ride for free. This applies to all ages including children under the age of 5. Please note: Fares may be subject to change. rabbitEXPRESS service offers limited stops along its routes. See pages 64-69 for timepoint locations.
Transfers Please alert the driver at the beginning of your trip that you will need a transfer to complete your one-way trip. rabbitEXPRESS riders may board a fixed routerabbit transit vehicle in York or Gettysburg with a transfer from the rabbitEXPRESS bus for free. Transfers are good for one hour after being issued. Obtain the transfer at the end of your trip.
Riders using a transfer ticket from a fixed route bus to board a rabbitEXPRESS vehicle will be responsible for paying the difference in fares.
*rabbitEXPRESS monthly passholders may ride any rabbittransit fixed route bus for free at any time. Emergency Ride Home Program Anyone who is registered and commutes to those who cannot travel home by their to work at least twice a week is eligible. usual means due to illness, family crisis or This is a reimbursement program. a non-routine work demand. Transportation Reimbursement is based on the receipted systems’ delays will be reimbursed if there is taxi fare or the equivalent of the IRS rate not another alternative available later. There for mileage reimbursement. You must pay is a maximum of six (6) emergency rides per for the emergency ride, and then submit a calendar year per commuter. reimbursement form. The program is limited
12 rabbitEXPRESS Passes
Bus passes save you money and make your trip easier!
How to Purchase Passes 11 Ride Express Hop-n-Go Pass Ideal for riders who require flexibility. 11 Online ride passes are good for 11 one-way www.rabbittransit.org trips. These passes need not be used consecutively and they never expire. In Person $ (York to Northern Maryland) 83S 50.00 rabbittransit Administrative Office $ (York to Harrisburg) 83N 31.00 415 Zarfoss Dr., York (Gettysburg to Harrisburg) 15N $31.00 Downtown Transfer Center 213 W. King Street, York 1 Month Express Hop-n-Go Pass* Ideal for frequent riders. These passes rabbittransit Gettysburg Administrative Office offer unlimited consecutive rides in a 257 North 4th Street, Gettysburg 31-day period. The period begins on the first date that the pass becomes By Mail activated in the fare box. Send check and completed order form to: (York to Northern Maryland) 83S $136.00 rabbittransit (York to Harrisburg) 83N $95.00 415 Zarfoss Dr. (Gettysburg to Harrisburg) 15N $95.00 York, PA 17404
* Can be used on any rabbittransit fixed route bus for free.
Transit Vouchers We accept a variety of transit vouchers from participating employers.
Transit Tax Incentive Section 132(f) of the Federal tax code enables employers to offer pre-tax purchase of up to $265 per month in qualified transit, train or vanpooling benefits.rabbit transit’s partner, Commuter Services, helps employers set up these plans as part of its free services. For more information, contact 1-866-579-RIDE or visit www.PaCommuterServices.org.
13 rabbitEXPRESS Commuter Services
Hop-a-Ride Locations Park and Ride lots provide an essential Please park only in designated areas in Park service – a place to leave the car – for and Ride lots. Parking in non-designated areas customers who are not within walking or biking could result in your vehicle being towed. This distance or cannot take public transportation would not necessarily be at rabbittransit’s to the rabbitEXPRESS. request, but could be done by various jurisdictions that monitor these facilities for Transit Park and Ride lots are for customer compliance with the legal codes that parking and are not available for residential, govern them. commercial, or long-term parking, or for recreational use. While rabbittransit and local law enforcement staff check Park and Ride lots, there is not Park and Ride locations include: full-time security personnel at these facilities. • Exit 24/Emigsville (Serviced by 83N & 83S) Park and Ride patrons are encouraged to lock • Exit 33/Yocumtown (Serviced by 83N) cars, not leave valuables in sight, and report • Haines Road (near Salvation Army) suspicious activity at transit facilities or on (Serviced by 83N) buses to the police or to bus drivers. Please • Exit 16/Queen St. South York Value note that parking in any Park and Ride lot is at Center – Price Rite (Serviced by 83S) your own risk. • Exit 4/Shrewsbury – 15239 Elm Drive, rabbittransit staff is always working to improve New Freedom (Serviced by 83S) security on our buses and at our facilities. Our • Gateway Gettysburg (Serviced by 15N) highest priority is to keep people safe as they • Dillsburg–Dollar General travel throughout our system. (Serviced by 15N) • Winding Hill Road (Serviced by 15N) NOTE: The York Transfer Center does not have any public parking.
Amtrak/Airport Connections The rabbitEXPRESS makes connections to multiple regional transportation providers including: Capital Area Transit - Harrisburg International Airport (HIA) rabbitEXPRESS 83N and 15N riders can make a connection at the downtown Harrisburg transfer center (2nd St. & Market St.) to board Amtrak – Harrisburg Station the Route 7 Capital Area Transit (CAT) bus to rabbitEXPRESS 83N and 15N connect with reach the airport. Amtrak at the train station (4th St. & Chestnut St.) in downtown Harrisburg. MTA Light Rail - Baltimore Washington International Airport (BWI) rabbitEXPRESS 83S connects to the MTA Light Rail at the Hunt Valley Light Rail Stop and the Timonium (Fairgrounds) Light Rail Stop, 14 which make connections to the airport. rabbitEXPRESS Rider Information
Accessibility/Reasonable Rider Alerts Modification rabbittransit’s Rider L T All vehicles are equipped with Alert Service enables Receive rider alerts in your email or on lifts and kneelers to assist riders riders to receive your cell phone for unexpected traveling with a wheelchair or other updates regarding changes to mobility device. Passengers may request delays, route changes routes. reasonable modifications to assist them in and other general Visit rabbittransit.org/alerts accessing mobility services. Passengers may information. Choose to sign up. contact the mobility planning office at 1-800- your specific bus 632-9063 for more information. route and the system will send out service announcements to passengers via email, text Bikes and Storage message or voice call. All rabbitEXPRESS vehicles are equipped with luggage compartments or racks for Smartphone apps your storage needs—perfect when traveling Track your bus in real time on a FREE app to places such as Amtrak or the Airport. for your phone. Search “myStop” in the There is a large cargo/storage area available App Store or Google Play store and select underneath most rabbitEXPRESS vehicles that rabbittransit. can be utilized to stow bicycles. Some vehicles also have bike racks. Be more mobile than MTA Bus Stops ever before and finish your trip by biking there. rabbitEXPRESS Route 83S operates within Plus, bikes ride free! the Maryland Transit Administration (MTA) service area. 83S buses will stop at any Restrooms marked MTA bus stop along the designated Restrooms onboard rabbitEXPRESS vehicles route for alighting passengers, however, all are not operational. rabbittransit has no boarding locations must be pre-approved by physical way of emptying or cleaning the rabbittransit. septic systems in the vehicles, which is also cost prohibitive. Disruptive Behavior rabbittransit may discontinue the Standing in the Aisle service of any customer who endangers Should the bus be full to capacity, the safe operation of the vehicle, endangers standees are allowed. another passenger, themselves, or the rabbittransit driver.
WiFi is available on all rabbitEXPRESS vehicles. In addition, select buses are equipped with 12 Volt Power source stations for laptops and electronics.
15 York Fixed Routes
See rabbittransit.org for most up-to-date schedules.
Route 1E—Transfer Center to Pleasant Acres Home Provides regular service between Downtown York and the Galleria Mall via East Mar- ket Street. Destinations along the way include East York Walmart, York Marketplace, York Town Center, WellSpan Education Center, YTI Career Institute and Pleasant Acres. Buses run approximately every half-hour.
Route 1W—Transfer Center to West Manchester Town Center Provides regular service between Downtown York and West Manchester Town Center via Carlisle Road. Destinations along the way include York Expo Center, Delco Center, Commerce Square and York Crossing. During the morning and afternoon rush hours, buses run approximately every half-hour.
Route 2N—Transfer Center to Crossroads Shopping Center Runs between Downtown York and Manchester Crossroads via North George Street. Destinations include York Revolution Stadium, Greyhound Bus Terminal and Northgate Shopping Center.
Route 3N—Transfer Center to UPMC Medical Hospital Runs between Downtown York and Northwest Plaza and UPMC Hospital along Roos- evelt Avenue.
Route 4E—Transfer Center to Memorial Outpatient Runs between Downtown York and Memorial Outpatient via East Princess Street.
Route 5E—Transfer Center to Haines Road Connects Downtown York, Salvation Army and Greensprings Plaza via Prospect Street/Mount Rose, and Mount Rose/Prospect Road. During the weekday morning and afternoon rush hours, buses run approximately every half-hour.
Route 5W—West York Industrial Park to Transfer Center Route 5W—West York Industrial Park to Transfer Center Runs between Downtown York and West York along West Princess St. and West Market St. Provides weekday service to West York Industrial Park. This route services rabbittransit's Administrative office at 415 Zarfoss Drive, York
Route 6N—Transfer Center to Espresso Way Runs between Downtown York, York City Business & Industrial Park via Pennsylvania Avenue. Monday through Saturday service extends to Manchester Industrial Parks during peak hours. Destinations include Harrisburg Area Community College (HACC) - York Campus, Consolidated School of Business, Farmbrook, Willow Springs, York County Industrial Park, Lutheran Home and York Revolution Stadium. 16 Route 8S—WellSpan York Hospital to Transfer Center Runs between Downtown York and the WellSpan York Hospital via South George Street.
Route 9S—WellSpan York Hospital to Transfer Center Runs between Downtown York and WellSpan York Hospital via Pershing.
Route 10S—Transfer Center to Red Lion Provides regular service between Downtown York and South York Plaza with week- day service to Leaders Heights, Dallastown and Red Lion via South Queen Street. Other destinations along the way include Edgar Square, Penn State York Campus, Queensgate Shopping Center, South York Value Center, York County School of Tech- nology, Elizabethtown College, Wellspan Dialysis and Orthopedic & Spine Specialists (OSS).
Route 12—East York Walmart to Locust Sreet at 3rd Street Provides weekday service to East York Walmart, Hallam, Wrightsville and Columbia via 462 East. Connection to Downtown Lancaster and Lancaster Amtrak via Red Rose Transit. Flag the bus driver down anywhere on the route that is safe for the driver to pull over.
Route 13—Dover to West Manchester Town Center Provides weekday service between West Manchester Town Center and Dover via Carlisle Road and Fox Run Road. Destinations include Margaret Moul Home, Country Meadows, Normandie Ridge and UPMC Hospital. Flag the bus driver down anywhere on the route that is safe for the driver to pull over.
Route 16—E. Walnut St. at York St. to Transfer Center Provides weekday service between Downtown York, rabbittransit main office, Spring Grove and Downtown Hanover via West Market Street and Route 116. This trip also meets Routes 20N, 20S, and 22N at the Downtown Hanover stop. Flag the bus driver down anywhere on the route that is safe for the driver to pull over.
Routes 20N, 20S, and 22N—Hanover
Route 32—Apple Hill Medical Center to WellSpan York Hospital Provides free limited weekday service between WellSpan York Hospital and Apple Hill. Flag the bus driver down anywhere on the route that is safe for the driver to pull over.
Route 33—West Market Street at Clinton Street to FedEx Lewisberry Provides service to ES3 and FedEx.
Route GHC—Gettysburg-Hanover Connector The Gettysburg-Hanover Connector links the fixed route systems of Gettysburg and Hanover.
17 rabbitEXPRESS Routes
Route 15N rabbitEXPRESS—Gettysburg Transit Center to HACC Harrisburg Campus Provides multiple round trips during weekdays between Gettysburg and Harrisburg. Destinations include Downtown Harrisburg, State Capitol Complex, Harrisburg Amtrak Station, Farm Show Building, HACC (Harrisburg Campus) and the Harrisburg Interna- tional Airport (via Route 7 CAT bus, morning only). Park and Ride lots are available.
Route 83N rabbitEXPRESS—Transfer Center to HACC Harrisburg Campus Provides multiple round trips during weekdays between York and Harrisburg. Des- tinations include Downtown Harrisburg, State Capitol Complex, Harrisburg Amtrak Station, Farm Show Building, HACC (Harrisburg Campus) and the Harrisburg Interna- tional Airport (via Route 7 CAT bus, morning only). Park and Ride lots are available.
Route 83S rabbitEXPRESS—701 E. Joppa Rd. Black and Decker to Transfer Center Provides multiple round trips during weekdays between York and Northern Maryland. Destinations include Emigsville, Shrewsbury, MTA Light Rail Hunt Valley/Timonium, Black & Decker, Towson Commons and BWI Airport (via MTA Light Rail). Park and Ride lots are available. Please note that the rabbitEXPRESS Route 83S operates within the Maryland Transit Administration (MTA) service area. 83S buses will stop at any marked MTA bus stop along the designated route for alighting passengers, however, all boarding locations must be pre-approved by rabbittransit.
SENIORS RIDE FREE ON FIXED ROUTE!
• Complete Application Apply now for your FREE bus pass! • Mail with Photocopy of Proof of Age 1-800-632-9063 • Bus Pass Mailed to You www.rabbittransit.org • Traveling Training Available
Ride the Bus!
18 No Cash. No Cards. No Contact.
1 Get Token Transit App
2 Buy any bus pass
3 Show phone to board
19
. The easiest way to get around.
Stop Hopper is an on-demand microtransit service available Monday- Friday, 7:00AM - 7:00PM in portions of East York and Red Lion/Dallastown.
How to Ride:
1. Download the app and create your account. If you have a smartphone, search “Stophopper” in your app store.
2. Request a ride. Enter your pick-up and drop-off addresses, and we'll send you some ride options! Choose the pick-up time that works best for you.
3. Meet your driver. You’ll be asked to meet your driver at a nearby pick-up spot. We’ll give you specific instructions on where to go!
4. Hop on and enjoy your ride! All vehicles are ADA accessible. No smartphone? No problem! Call 1-800-962-9063 to request a ride!
20 Need Supplies? Hop to GIANT.
Ride to GIANT for FREE! West York GIANT Shuttle Shuttle runs to the GIANT Food Store in West York on Mondays, Wednesdays and Fridays. Departure Time Location 9:45AM Dutch Kitchen - 381 W. Market St. 9:50AM Shady Oak - 252 W. College Ave. 10:00AM Kingston House - 1243 W. King St. 10:05AM Carriage Works - 50 S. Highland Ave. 10:15AM (arrival) GIANT - 1255 Carlisle Rd.
East York GIANT Shuttle Shuttle runs to the GIANT Food Store in East York on Tuesdays, Thursdays and Saturdays. Departure Time Location 9:45AM York Towne House – 200 N. Duke St. 9:50AM Delphia House – 350 E. Philadelphia St. 9:55AM Broad Park Manor – 133 S. Broad St. 10:00AM Broad Park Manor – 440 E. King St. 10:05AM Broad Park Manor – 449 E. King St. 10:10AM White Rose Senior Center – 27 S. Broad St. 10:15AM Hudson Park Apts – 401 Ridge Ave. 10:30AM (arrival) GIANT - 2415 E. Market St.
Bus Departs GIANT at 11:45AM for return trip. 1-800-632-9063 Please note: www.rabbittransit.org • Personal shopping carts are permitted onboard the bus • All vehicles are ADA accessible • All vehicles have lifts for those needing assistance with stairs or carts
21 Min utes to akt walk he above 22 d i stance*
20
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Design by Smartmaps, Inc. Sch r T 10S ool a Rd. 214 n n t A . a 83 h e u 74 s leasan u P S 1 Lake Minutes to walk the above distance* Rd. Redman 20 ill M olds eyn R 23 Learn more about technology tools available Get Mobile! to plan/map your trip.
Make trip planning quick and easy! Use Google Maps: Type in your current location, your destination and click the transit icon to see:
• Easy to follow routes and direction information • Real-time updates on trip length • Info about transit stops, station info, schedules, fare info
Need help tracking your bus? Download the “myStop” app to get instant alerts on where your bus is located.
Get Transit for Mobile! Use Google Maps on your phone and never carry a paper map again!
24 hoppingforward hopping forward hoppingforward
Children Under 3’8” Ride FREE! hopping Noted by measurement in the bus. forward The ability for childrenh to oridep freep isi nbasedg fono height,rw nota byr age.d When boarding the bus, please see the designated measurement zone at the driver’s area. For more information about other fare programs, please visit www.rabbittransit.org.
Children ride free when accompanied by fare paying passenger.hoppingforward 1-800-632-9063 www.rabbittransit.org
The Gettysburg-Hanover Connector links the fixed route systems of Gettysburg and Hanover. This new route operates Monday-Friday from 6AM-6PM and is $1.60 a ride, $1.50 for a pre-paid pass, and is FREE for registered seniors. Click here to learn more about the Gettysburg-Hanover Connector!
25 City of York Existing Bikeway Network Connecting Bikes & Transit through Complete Streets
Bringing a bike on the bus not only assists in traveling farther distances, but can be a great time-saver or welcome relief from inclement weather. This map has been developed to assist cyclists in planning both commute
trips and recreational trips in and around York City using the 38-mile network. The City of York Complete Streets Vision strives to create an equitable and effective transportation system that allows every roadway user to travel safely and comfortably through the City.
LEGEND Bike Lane
Marked Shared Lane (Sharrow)
Shared Lane (Under evaluation, but currently accessible)
York County Rail Trail Segment/Broad Street Bikeway
• • • PA State Bike Route
City of York Boundry
One-Way Traffic
Bike Parking
Bus Transfer Center
26 PEDAL. HOP. PEDAL.
INSET
SCALE: 1”=1,000’
Even though particular routes are highlighted on the map, bicyclists may use most streets in York that are open to cars and other vehicles. Bicyclists have the same responsibility as motor vehicle operators to obey traffic laws.
• Conditions on streets and trails/paths may vary. Be prepared to make your own evaluation of traffic and street road/path conditions.
• Plan routes appropriate to your bicycling skills.
• The user of this map bears full responsibility for his or her own safety. 27 Transit Watch: Safety & Security
In response to the need for Be Alert. increased attention to safety and security in When we all make a commitment to be alert today’s post-9/11 environment, rabbittransit when riding transit, the result is a first-rate participates in the nationwide Transit Watch line of defense against a natural or man- effort to ensure the safety and security of our made disaster. Look for the following: public transportation network. Suspicious Packages The campaign is designed to encourage the If you spot an unattended package, look for the following: active participation of transit passengers and employees in working together to maintain a • Placement in an out-of-the-way location safe transit environment. • Individuals in the act of abandoning the package and hastily departing the area Be Involved. • Unusual attached batteries, wires, Be observant, watchful and aware: tanks, bottles or bags that might • If something does not look quite right, contain chemicals report it to the authorities. • An attached message • Take the initiative and become the • A suspicious cloud, gas, vapor, odor community’s transit eyes and ears. or seeping fluid • We can all count on a safe ride if we • Nearby individuals showing signs of look out for each other. illness or distress
Be Informed. Suspicious Behavior Have a Transit Plan of Action: If you spot any suspicious individuals engaged in questionable activity, • Remain calm and listen to bus look for the following: announcements. • Visible signs of nervousness • Follow authority instructions in a speedy but orderly fashion. • Excessive sweating • Do not block bus doors from closing. • Sprayer bottles or aerosol canisters • Assist fellow passengers and follow • Inappropriate clothing that is excessively the Golden Rule: baggy or too heavy in warm weather “Watch out for the safety of others Recommended Course of Action: just as you would have them watch • Do not confront suspicious individuals. out for your safety.” Contact a transit employee or the police immediately. • In the event of a suspicious package, Be Involved. Be Informed. do not use a cellular phone until you are at a safe distance. Be Alert. Be Prepared. THESE 4 “B’S” ARE YOUR TICKET TO A SAFE SECURE RIDE.
28 Non-discrimination of Services
The Central Pennsylvania Transportation Authority (dba rabbittransit) operates its programs without regard to race, color or national origin.
Title VI “Statement of Policy” CPTA is committed to a policy of non- discrimination in the conduct of its business, including its Title VI responsibilities - the delivery of equitable and accessible transportation services. CPTA recognizes its responsibilities to the communities in which it operates and to the society it serves. It is program of transit service delivery and related CPTA’s policy to utilize its best efforts to assure benefits. that no person shall, on the grounds of race, color, or national origin, be excluded from Additional information concerning CPTA’s Title participation in, be denied the benefits of, or VI obligations and the complaint procedure can be subjected to discrimination under its be obtained by calling 717-849-0709.
Central Pennsylvania Transportation Authority Diversity Statement The diversity of the people of York and embraces such differences as race, ethnicity, Adams Counties has been the source of gender, age, religion, language, abilities/ innovative ideas and creative accomplishments disabilities, sexual orientation, socioeconomic throughout the Counties’ history and will status, geographic region and more. provide inspiration into the future. Diversity refers to the variety of personal experiences, In order for the Central Pennsylvania values, and worldviews that arise from Transportation Authority to achieve its mission, differences of culture and circumstances. it must seek to serve the diversity among its Our concept of diversity through inclusion passengers, stakeholders and employees.
Limited English Proficiency Policy Statement and Available Resources CPTA provides several options to assist in call in the interpreter. For individuals who are communicating with individuals who do not hearing impaired, CPTA encourages customers speak English. CPTA contracts with Certified to use the PArelay service. This service can be Languages International to provide translation accessed by calling 711. The translation and services. Customers should identify their need interpretation services are free of charge. upon calling CPTA and CPTA will conference
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