PEACE LOVE RIDE BUS BUS SCHEDULES • SERVICES • INFORMATION BUS SCHEDULES • SERVICES • INFORMATIONGUIDE No Cash. GUIDE No Card. No Contact. Stop Hopper p. 20 Giant Shuttle p. 21 System Map p. 22,23 NEW SCHEDULES! Effective January 2021 Effective date March 5, 2021 Token Transit p. 19 Mobile Market p. 25 Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Google Play and the Google Play logo are trademarks of Google Inc. COVID-19 Safety Precautions Let's wear masks to protect each other. Masks are required on all rabbittransit vehicles. Let's keep clean hands. Hand sanitizing stations are available on most vehicles and common touch points are wiped down throughout the day. Let's practice social distancing. Barriers are installed around the drivers. Try to sit apart from other riders. Let's cover our coughs. Wear masks and cough into your elbow or a tissue to prevent illnesses from spreading. Let's reduce contact by buying passes online or through Token Transit. See rabbittransit.org for details. 2 Mission Statement Mobility is an essential need in order to experience a high quality of life. rabbittransit dedicates itself to providing its constituents safe, reliable and customer-centered mobility services consistent with the stewardship of its resources. Values Core values are the things that our organization holds most important and will not compromise. rabbittransit’s core values include: • Safety • Service • Stewardship For System Map, see pages 22,23 3 Snow Route Info When a winter storm hits York County, changes RIDER ALERTS may be made to the following Receive rider alerts rabbittransit fixed bus routes: in your email or on your cell phone for Route 1W unexpected West Manchester Town Center - changes to SIGN UP NOW! No Bannister Street or White Street service. routes. Carlisle Avenue only. Visit Route 1E rabbittransit.org/alerts East York - No service to Williams Road. to sign up. Route 2N Route 13 North York via North George Street Dover - No service to Springfield Apts., Rehab No change. Hospital, Moul Home or Country Meadows or YMCA in Dover. Route: Service beyond West Route 3N Manchester Town Center is limited to Route 74 Northwest Plaza/UPMC Hospital- No change. (Carlisle Rd.) only. Route 4E Route 16 Memorial Outpatient - No change. York/Hanover - No change. Route 5E Route 32 Haines Rd/Greensprings - No service to Apple Hill Connector - No change. Greensprings Plaza or beyond on Mount Rose Ave. Route 33 Industrial Park - No change. Route 5W West York/West York Ind. Park - No change. HANOVER ROUTES Route 6N Route 20N York City Industrial Park/Manchester - No North Hanover via Kindig/Carlisle - No Service on Jefferson or Pershing Ave. Bus change. travels out Beaver St. between Jefferson and Parkway and inbound from Parkway to George Route 20S St. No service to Colony Park. South Hanover via Baltimore - No change. Route 8S Route 22N York Hospital via George St. - No change. North Hanover via Carlisle - No change. Route 9S York Hospital via Pershing Ave. - No change. Route GHC Gettysburg-Hanover Connector - No Route 10S change. Bus won't service unplowed lots. South York via. Queen / Red Lion - No service on Edgar Street hill. Route: Between Edgar Square & Rathton Rd. bus uses Peyton to Changes will be made on a route-by-route Pine Streets. basis as needed. Whenever possible, all route changes will be announced prior to Route 12 the change(s). Every attempt will be made Wrightsville/Columbia - No change. to follow the listed snow routes. However, additional changes may be made if unexpected conditions occur. If weather and road conditions improve, buses will return to their regular routes. 4 Hours of Operation Contact Information ADA Visitor Policy 717-846-7433 Individuals who are ADA eligible in another 1-800-632-9063 jurisdiction and are visiting the rabbittransit Persons with a hearing or speech service area may use ADA Complementary disability may call 711. Paratransit. Please call 1-800-632-9063 to Fax: 717-848-4853 discuss our ADA visitor policy. Email: [email protected] www.rabbittransit.org Lost and Found Please remember to collect all personal Language Assistance belongings when leaving the bus. rabbittransit Upon request, language assistance is provided is not responsible for lost or stolen items. Items free of charge to assist in communicating found will be disposed of on a weekly basis. with individuals who do not speak English. Interpretation services are available by calling Snow Routes In cases of inclement weather, 1-800-632-9063. Customers should identify rabbittransit may alter its regular routes and transition to their need upon calling. modified snow routes. Detailed snow route Asistencia lingüística information can be found on the website and on page 4. Si lo solicita, se ofrece asistencia lingüística sin cargo para ayudar a la comunicación con Travel Training personas que no hablan inglés. Travel training is available for those interested Los servicios de interpretación están in learning how to ride public transit. We’ll ride disponibles llamando al 1-800-632-9063. with you! For more info about this FREE service, Los clientes deben identificar su necesidad contact rabbittransit. al llamar. Disruptive Behavior Customer Call Center Hours rabbittransit may discontinue the service of any customer who endangers Weekdays 7:00AM – 7:00PM the safe operation of the vehicle, endangers Saturday 7:45AM – 3:00PM another passenger, themselves, or the rabbittransit driver. Main Office Hours Weekdays 8:00AM – 5:00PM 415 Zarfoss Dr., York, PA 17404 Capacitación para viajar La formación en viajes está disponible para todos Transfer Center Hours aquellos que estén interesados en aprender a Weekdays 7:00AM – 6:45PM manejarse en transporte público. ¡Saldremos Saturday 7:45AM – 3:00PM con usted! Para obtener más información sobre 213 W. King St., York, PA 17401 este servicio GRATIS, póngase en contacto con rabbittransit. Holidays No service on the following holidays: New Year’s Day, Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving and Christmas. 5 Fixed Route Fares rabbittransit, York County’s public transportation system, is made up of sixteen (16) fixed routes serving York and its surrounding suburbs, three (3) fixed routes serving Hanover and three (3) commuter routes. Cash Fares Please note: Fares are subject to change Full Prepaid One Persons w/Disabilities* Registered Seniors† Fare Ride Pass Half Fare Program “Medicare Cards” 65+ “PA ID Card” Effective $ $ $ July 2014 1.60 1.50 0.80 FREE! Exact fare requested. No cash refunds. Change - Students: There is no student rate for cash cards issued upon request. Change cards can only fares. Discounted student passes are available for be used on board the bus. rabbittransit is not able full-time student passengers 17 years of age and to accept change cards toward the purchase of a under. Please see next page for details. pass or in exchange for cash. Damaged change -College Students: Please check with your cards will not be replaced. Change cards are good individual school for a rabbittransit Pass Program. for one year. † Senior Citizens age 65 or older ride fixed All pass sales are final. No refunds are given. route free at any time with a valid Senior Free Transfers are free. Please see page 8 for more Fare Card. To receive the Senior Free Fare information about transferring. Card, seniors must bring approved proof of age to rabbittransit’s main office or to the - Children: Children under 3’8” (44 inches) Downtown Transfer Center. An application ride free when accompanied by a fare paying must be completed and the card will be passenger. When boarding the bus, please see the issued immediately. You may also request an designated measurement zone at the driver’s area. application by mail. For more information, contact rabbittransit at 1-800-632-9063. Half Fare Program* A Medicare card is sufficient proof for Once this is done, you may either mail the eligibility for the Federal Half Fare program. completed application to rabbittransit or return it in person and a Reduced Fare Transit Identification Passengers with a disability, as defined by the Card will be issued to you. Americans with Disabilities Act, may be eligible for a Pennsylvania Reduced Fare Transit Identification When passengers turn 65, rabbittransit Card to ride regular fixed route buses for one- encourages them to apply for the senior free fare half the regular full fare. Passengers may bring card and ride for free. Passengers over 65 may their Medicare card to rabbittransit’s main office also use their Medicare Card to ride for half fare. or to the Downtown Transfer Center to receive their identification card. If you do not possess The Half Fare Program applies to cash fares only a Medicare card, you may request to have an and is not to be used in coordination with a application mailed to you. A doctor will need to sign pass purchase or for rabbitEXPRESS. the application to verify your disability. All buses are equipped with lifts and kneelers to assist riders traveling with a wheelchair or other mobility device. 6 Fixed Route Passes Bus passes save you money and make your trip easier! How to Purchase Passes One Ride Hop-n-Go Pass Riders can purchase one ride passes and help make for a faster bus system as we Online reduce the use of dollar bills that are fed www.rabbittransit.org into fare collection devices. In Person One Ride $1.50 rabbittransit 415 Zarfoss Dr., York Multiple of 10 $15.00 Downtown Transfer Center 11 Ride Hop-n-Go Pass* 213 W.