Siemens Mobility Services Efficiency, Sustainability and Reliability
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Siemens Mobility Services Efficiency, Sustainability and Reliability © Siemens AG 2015. All rights reserved. siemens.com/mobility-services Siemens Mobility Services Your trusted partner for reliable service Technologies served: High Speed & Turnkey Projects & Intelligent Traffic Commuter Rail Locomotives Urban Transport Rail Automation Electrification Systems SIMOS™ Portfolio Spare Part Upgrade Operation Services Services Services Maintenance Assistance Qualification Services Services Services © Siemens AG 2015. All rights reserved. Seite 2 April 2015 Siemens Mobility Services Siemens Mobility Services References worldwide United Kingdom Austria Czech Republic • South West Trains (2002-2025) • U4 Railcover Vienna Local Railway • Prag Metro (2005-2019) • West Coast Mainline (2005-2025) Cargo (2011-2039) • Heathrow Express (1997-2023) Russia • TransPennine Express (2005-2012) • Velaro RUS (2010-2040) • London Midlands (2005-2025) • Desiro RUS (2011-2051) • Scotrail (2008-2020) • Northern Rail (1998-2013) Poland • London Eastern (2004-2013) • PKP IC Loks (2010-2024) • Combino Poznan (2007-2019) USA • Chicago VAL 256 (1994-2012) Germany • Vattenfall (1996-2016) France • SkyTrain (2002-2018) • Paris/Orly VAL 206 (2001-2015) • Combino Potsdam (1999-2014) • VAL Roissy CDG (2012-2015) • Mittelrheinbahn (2008-2018) • VAL Lille (2011-2017) (2011-2017) • VAL Toulouse (2011-2014) China • VAL Rennes (2006-2017) • HXD1 Loco MS (2013-2015) • HXD1B Loco MS (2013-2016) Spain Italy • Velaro E (2007-2022) • Turin VAL 208 (2006-2012) Thailand • Nertus Cornella (2001-2015) • FUC Railcover FS (2011-2013) • MRTA Bangkok (2004-2024) • Montcada/Mataró (1996-2011) Portugal • In Rail Railcover FS (2011-2013) • BTS Bangkok (2000-2014) • Madrid-border • SIMEF Loco MS (2011-2021) • Fuori Muro Railcover (2012-2015) Frankreich, catenary (2006-2013) • Rail One Railcover FS (2012-2015) Australia • Civia (2006-2012) • Melbourne Metro (2000-2009) • Metro Barcelone Linea 9 (2009-2015) Brazil Netherlands • CPTM Series 3000 (2002-2012) • HSL Zuid (2006-2031) • Metrô DF Brasilia (2007-2012) Argentina • Combino Amsterdam (2007-2012) • CBTU Modernization (2007-2010) • Metrovias Linea E (1997-2009) Spare Parts © Siemens AG 2015. All rights reserved. Seite 3 April 2015 Siemens Mobility Services Siemens Mobility Services We are committed to ensure reliability rates of over 99 percent for our customers Increase of efficiency through Effi- optimized processes ciency Sustainability through lever- Sustain- Reliability rate of over aging our longtime experience ability 99 percent High reliability through inno- Relia- vative maintenance concepts bility © Siemens AG 2015. All rights reserved. Seite 4 April 2015 Siemens Mobility Services Siemens Mobility Services Efficient processes Effi- ciency Increase of efficiency through optimized processes innovative IT-based maintenance processes Benefits • Shortened standstill times because of trouble shooting • Optimized support of the maintenance personnel • Quality increase through standardized processes • Paperless maintenance documentation © Siemens AG 2015. All rights reserved. Seite 5 April 2015 Siemens Mobility Services Siemens Mobility Services Maintenance support through Augmented Reality Fade-in of device designations Overlay with CAD data Shorter downtimes through quick fault recovery Optimized support of maintenance staff Quality assurance through standardized processes Paperless documentation of maintenance approach © Siemens AG 2015. All rights reserved. Seite 6 April 2015 Siemens Mobility Services Siemens Mobility Services Additive manufacturing opens up new possibilities Manufacturing of each design without Manufacturing small quantities minimum order quantity and Intellectual cost-effectively Properties (IP) Sand nozzle with integrated heating Building of “Better – Part” and Customer specific solutions with manufacturing for low volume productions technical improvements Air Intake Vectron Finland Anytime availability of Reproduction obsolete spare parts obsolete parts Cover Metro Nuremberg DT3 Reduction of the planned delivery time in specific cases up to Higher and faster availability 70 – 80 % © Siemens AG 2015. All rights reserved. Seite 7 April 2015 Siemens Mobility Services Siemens Mobility Services Sustainable solutions Sustai- nability Sustainability through leveraging our longtime experience sustainable, maintenance-friendly system design based on years of experience Benefits • Shortened maintenance times • Extended maintenance intervals • Reduced spare part usage © Siemens AG 2015. All rights reserved. Seite 8 April 2015 Siemens Mobility Services Siemens Mobility Services Serviceability, exemplified by Thameslink © Siemens AG 2015. All rights reserved. Seite 9 April 2015 Siemens Mobility Services Siemens Mobility Services Reliable and innovative concepts Relia- bility High reliability through innovative maintenance concepts predictive maintenance based on data analysis and remote monitoring Benefits • Shift from corrective to predictive measures • Increase in availability and avoidance of unplanned downtimes © Siemens AG 2015. All rights reserved. Seite 10 April 2015 Siemens Mobility Services Siemens Mobility Services Remote Diagnosis Services to ensure predictive maintenance © Siemens AG 2015. All rights reserved. Seite 11 April 2015 Siemens Mobility Services Siemens Mobility Services Smart Insights – our solutions for data analytics and predictive maintenance Maintenance Spare Part Assistance Upgrade Qualification Operation Services Services Services Services Services Services Smart Insights 3 2 Prescription Optimization of maintenance activities 1 Diagnosis to prevent failures before they occur through Monitoring Data evaluation and analysis prediction and decision support Data transmission and visualization © Siemens AG 2015. All rights reserved. Seite 12 April 2015 Siemens Mobility Services Siemens Mobility Services Reliable service network Relia- bility High reliability through innovative maintenance concepts Benefits • World-class Rail Service Centers strategically located in Wegberg-Wildenrath and Munich Allach • Highest level of fleet-availability based on intelligent interaction between Rail Service Centers and local Rail Service Depots • Optimum fleet-performance based on customer-specific, tailor- made solutions • Top-level quality based on best-in-class, highly trained personnel © Siemens AG 2015. All rights reserved. Seite 13 April 2015 Siemens Mobility Services Siemens Mobility Services Proven availability and highest customer satisfaction all over the world Heathrow Express (~ 99,30%) SkyTrain (~ 99,91%) Velaro RUS (~ 99,99%) Bratislava Chicago People Mover Velaro E (~ 98%) (> 99,95%) (> 99,98%) Metro Santo Domingo Madrid-Valladolid Mittelrheinbahn MRTA Bangkok (> 99,20%) (RE: > 99,99%; (> 99,99%) (> 99,96%) RA: ~ 99,50%) Rail Automation & Road Maintenance Projects Turnkey & Electrification Maintenance Projects MTM Melbourne Mainline Transport Maintenance Projects (~ 94,95%) Urban Transport Maintenance Projects © Siemens AG 2015. All rights reserved. Seite 14 April 2015 Siemens Mobility Services Siemens Mobility Services Our portfolio creates added value for our customers Siemens Mobility Services (SIMOS) Spare Part Upgrade Operation Services Services Services Maintenance Assistance Qualification Services Services Services Easy Expert Complete Proven Smart Certified © Siemens AG 2015. All rights reserved. Seite 15 April 2015 Siemens Mobility Services Siemens Mobility Services Velaro E – runs more than 1.1 million kilometers without maintenance caused delays Fleet: Velaro E . 26 trains in daily use: Madrid - Barcelona and Madrid - Malaga . Complete maintenance for 26 8-parted trains with Siemens Mobility Services for a period of 14 years . 24 hours service by 160 Siemens employees to guarantee the daily trains‘ availability and reliability . Flexible maintenance intervals on the basis of the „performance-based-maintenance“-concept . Maintenance via Nertus: Joint Venture of Renfe and Siemens Complete reimbursement of fare costs for passengers in case of delays > 15 minutes Only one out of 2.300 rides runs late © Siemens AG 2015. All rights reserved. Seite 16 April 2015 Siemens Mobility Services Siemens Mobility Services Continuous passenger take-over from plane by train Convincing advantages for future projects: Impacts: . Increase of train competitiveness on medium-haul . Optimization of components under consideration of deterioration routes, e.g. between Madrid and Barcelona effects . Between Madrid – Barcelona more than 50% of . Consequent optimization of maintenance expenditures passengers were taken over from plane by train . Improvement and increased profitability of the entire system . Delays caused by technical failures with more than 10 minutes Passengers train Passengers airplane 70% occur on average only every 1.5 million kilometers 61% . Availability of 99.94% 60% 50% 40% 39% 30% 20% 10% 0% Jan.-12 Jul.-12 Jan.-13 Jul.-13 Jan.-14 Jul.-14 © Siemens AG 2015. All rights reserved. Seite 17 April 2015 Siemens Mobility Services Siemens Mobility Services Thank you siemens.com/mobility-services © Siemens AG 2015. All rights reserved. Seite 18 April 2015 Siemens Mobility Services.