Siemens Mobility Services Efficiency, Sustainability and Reliability

Technologies served:

High Speed & Turnkey Projects & Intelligent Traffic Commuter Rail Locomotives Urban Transport Rail Automation Electrification Systems

SIMOS™ Portfolio

Spare Part Upgrade Operation Services Services Services

Maintenance Assistance Qualification Services Services Services

United Kingdom Austria Czech Republic • South West Trains (2002-2025) • U4 Railcover Vienna Local Railway • Prag Metro (2005-2019) • West Coast Mainline (2005-2025) Cargo (2011-2039) • Heathrow Express (1997-2023) Russia • TransPennine Express (2005-2012) • Velaro RUS (2010-2040) • London Midlands (2005-2025) • Desiro RUS (2011-2051) • Scotrail (2008-2020) • Northern Rail (1998-2013) Poland • London Eastern (2004-2013) • PKP IC Loks (2010-2024) • Combino Poznan (2007-2019) USA • Chicago VAL 256 (1994-2012) Germany • Vattenfall (1996-2016) France • SkyTrain (2002-2018) • Paris/Orly VAL 206 (2001-2015) • Combino Potsdam (1999-2014) • VAL Roissy CDG (2012-2015) • Mittelrheinbahn (2008-2018) • VAL Lille (2011-2017) (2011-2017) • VAL Toulouse (2011-2014) China • VAL Rennes (2006-2017) • HXD1 Loco MS (2013-2015) • HXD1B Loco MS (2013-2016) Spain Italy • Velaro E (2007-2022) • Turin VAL 208 (2006-2012) Thailand • Nertus Cornella (2001-2015) • FUC Railcover FS (2011-2013) • MRTA Bangkok (2004-2024) • Montcada/Mataró (1996-2011) Portugal • In Rail Railcover FS (2011-2013) • BTS Bangkok (2000-2014) • Madrid-border • SIMEF Loco MS (2011-2021) • Fuori Muro Railcover (2012-2015) Frankreich, catenary (2006-2013) • Rail One Railcover FS (2012-2015) Australia • Civia (2006-2012) • Melbourne Metro (2000-2009) • Metro Barcelone Linea 9 (2009-2015)

Brazil Netherlands • CPTM Series 3000 (2002-2012) • HSL Zuid (2006-2031) • Metrô DF Brasilia (2007-2012) Argentina • Combino Amsterdam (2007-2012) • CBTU Modernization (2007-2010) • Metrovias Linea E (1997-2009) Spare Parts

Increase of efficiency through Effi- optimized processes ciency

Sustainability through lever- Sustain- Reliability rate of over aging our longtime experience ability 99 percent

High reliability through inno- Relia- vative maintenance concepts bility

Effi- ciency

Increase of efficiency through optimized processes

innovative IT-based maintenance processes

Benefits • Shortened standstill times because of trouble shooting • Optimized support of the maintenance personnel • Quality increase through standardized processes • Paperless maintenance documentation

Fade-in of device designations Overlay with CAD data

Shorter downtimes through quick fault recovery

Optimized support of maintenance staff

Quality assurance through standardized processes

Paperless documentation of maintenance approach

Manufacturing of each design without Manufacturing small quantities minimum order quantity and Intellectual cost-effectively Properties (IP)  Sand nozzle with integrated heating

Building of “Better – Part” and Customer specific solutions with manufacturing for low volume productions technical improvements  Air Intake Vectron Finland

Anytime availability of Reproduction obsolete spare parts obsolete parts  Cover Metro Nuremberg DT3

Reduction of the planned delivery time in specific cases up to Higher and faster availability 70 – 80 %

Sustai- nability

Sustainability through leveraging our longtime experience

sustainable, maintenance-friendly system design based on years of experience

Benefits • Shortened maintenance times • Extended maintenance intervals • Reduced spare part usage

Relia- bility

High reliability through innovative maintenance concepts

predictive maintenance based on data analysis and remote monitoring

Benefits • Shift from corrective to predictive measures • Increase in availability and avoidance of unplanned downtimes

Maintenance Spare Part Assistance Upgrade Qualification Operation Services Services Services Services Services Services

Smart Insights 3 2 Prescription Optimization of maintenance activities 1 Diagnosis to prevent failures before they occur through Monitoring Data evaluation and analysis prediction and decision support Data transmission and visualization

Relia- bility

High reliability through innovative maintenance concepts

Benefits • World-class Rail Service Centers strategically located in Wegberg-Wildenrath and Munich Allach • Highest level of fleet-availability based on intelligent interaction between Rail Service Centers and local Rail Service Depots • Optimum fleet-performance based on customer-specific, tailor- made solutions • Top-level quality based on best-in-class, highly trained personnel

Heathrow Express (~ 99,30%) SkyTrain (~ 99,91%) Velaro RUS (~ 99,99%) Bratislava Chicago People Mover Velaro E (~ 98%) (> 99,95%) (> 99,98%)

Metro Santo Domingo Madrid-Valladolid Mittelrheinbahn MRTA Bangkok (> 99,20%) (RE: > 99,99%; (> 99,99%) (> 99,96%) RA: ~ 99,50%)

Rail Automation & Road Maintenance Projects

Turnkey & Electrification Maintenance Projects MTM Melbourne Mainline Transport Maintenance Projects (~ 94,95%) Urban Transport Maintenance Projects

Siemens Mobility Services (SIMOS)

Spare Part Upgrade Operation Services Services Services

Maintenance Assistance Qualification Services Services Services Easy Expert Complete

Proven Smart Certified

Fleet: Velaro E

. 26 trains in daily use: Madrid - Barcelona and Madrid - Malaga . Complete maintenance for 26 8-parted trains with Siemens Mobility Services for a period of 14 years . 24 hours service by 160 Siemens employees to guarantee the daily trains‘ availability and reliability

. Flexible maintenance intervals on the basis of the „performance-based-maintenance“-concept

. Maintenance via Nertus: Joint Venture of Renfe and Siemens

Complete reimbursement of fare costs for passengers in case of delays > 15 minutes Only one out of 2.300 rides runs late

Convincing advantages for future projects: Impacts: . Increase of train competitiveness on medium-haul . Optimization of components under consideration of deterioration routes, e.g. between Madrid and Barcelona effects . Between Madrid – Barcelona more than 50% of . Consequent optimization of maintenance expenditures passengers were taken over from plane by train . Improvement and increased profitability of the entire system

. Delays caused by technical failures with more than 10 minutes Passengers train Passengers airplane 70% occur on average only every 1.5 million kilometers 61% . Availability of 99.94% 60%

50%

40% 39% 30%

20%

10%

0% Jan.-12 Jul.-12 Jan.-13 Jul.-13 Jan.-14 Jul.-14

Thank you

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