Rand Water Integrated Annual Report 2013 -2014 1 Rand Water’s Integrated Annual Report is our principal statement Achieve Operational to our Shareholder and Integrity and Use Best stakeholders. It covers our Fit Technology non-financial, financial and operational performance in relation to our strategic objectives. It allows the reader to assess Rand Water’s ability Achieve a High to create and sustain value in Performance Culture the short, medium and long term. The Report also makes references to our divisional Positively Engage units and their key focus areas. Stakeholder Base INFORMATION IN THIS REPORT Rand Water will submit a copy of this Integrated Report to the Association of Chartered Certified Accountants (ACCA) South Africa as part of the adjudication process for the ACCA South African Awards for Sustainable Reporting. The learning from Achieve Growth our participation in this process will contribute to Rand Water maintaining a global standard for its integrated reporting. If you would like to provide comment on the nature of our integrated reporting, please contact our Corporate Communications division via the Rand Water Maintain Financial Health Customer Service Centre – 0860 1010 60 or email
[email protected]. and Sustainability An electronic version of this Report is available on our website www.randwater.co.za 2 Rand Water Integrated Annual Report 2013 -2014 SPIRIT OF PARTNERSHIP EXCELLENCE CARING EQUITY INTEGRITY Introduction An African on the Move 04 Strategic Performance Chairperson’s Report 14 Members