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Browser Configuration Reference Rev: 2013-04-17 Sitecore CMS 6.4-6.6 Browser Configuration Reference Rev: 2013-04-17 Sitecore CMS 6.4-6.6 Browser Configuration Reference Optimize Microsoft Internet Explorer and other browsers for use with Sitecore Sitecore® is a registered trademark. All other brand and product names are the property of their respective holders. The contents of this document are the property of Sitecore. Copyright © 2001-2013 Sitecore. All rights reserved. Sitecore CMS 6.4-6.6 Browser Configuration Reference Table of Contents Chapter 1 Introduction ................................................................................................................................ 3 Chapter 2 Supported Web Browsers ......................................................................................................... 4 2.1 List of Supported Web Browsers................................................................................................... 5 Chapter 3 Configuring Microsoft Internet Explorer..................................................................................... 6 3.1 How to Determine the Internet Explorer Version .......................................................................... 7 3.2 Internet Explorer Configuration Summary ..................................................................................... 8 3.3 Required Configuration ................................................................................................................. 9 3.3.1 Trusted Sites Zone .................................................................................................................... 9 3.3.2 Pop-up Blocker .......................................................................................................................... 9 3.3.3 Word Document Field Type Configuration .............................................................................. 10 3.3.4 WebDAV Configuration ........................................................................................................... 10 Windows Web Folders Client or the Windows Desktop Experience ................................................ 11 The WebClient Windows Service ..................................................................................................... 11 3.4 Recommended Configuration ..................................................................................................... 12 3.4.1 SmartScreen (Phishing) Filter ................................................................................................. 12 Internet Explorer 7 ............................................................................................................................ 12 Internet Explorer 8 ............................................................................................................................ 12 3.4.2 Install Adobe Flash .................................................................................................................. 12 3.4.3 Cosmetic Issues ...................................................................................................................... 13 3.4.4 Configure Management of Temporary Internet Files .............................................................. 13 3.5 Optional Configuration ................................................................................................................ 16 3.5.1 New Windows or New Tabs .................................................................................................... 16 3.5.2 Internet Explorer 8 Session Merging ....................................................................................... 16 The New Session Command ........................................................................................................... 16 The -NoSessionMerging Command Line Parameter ....................................................................... 16 The SessionMerging Registry Setting .............................................................................................. 16 3.5.3 Concurrent HTTP Request Limits ........................................................................................... 17 3.5.4 Miscellaneous Settings ........................................................................................................... 18 Chapter 4 Troubleshooting Microsoft Internet Explorer ........................................................................... 19 4.1 The Troubleshooting Process ..................................................................................................... 20 4.1.1 Check Sitecore Client Requirements ...................................................................................... 20 4.1.2 Check Browser Configuration ................................................................................................. 20 4.1.3 Disable Browser Plug-ins ........................................................................................................ 20 4.1.4 Clear Browser Temporary Files .............................................................................................. 20 4.1.5 Patch Windows and Components ........................................................................................... 21 4.1.6 Check Internet Security Software ............................................................................................ 21 4.1.7 Reset Internet Explorer Configuration ..................................................................................... 21 4.1.8 Reproduce the Issue Using another Browser ......................................................................... 22 4.1.9 Reproduce the Issue as another User .................................................................................... 22 4.1.10 Reproduce the Issue from another Machine ....................................................................... 22 4.2 Additional Troubleshooting Resources ....................................................................................... 23 Chapter 5 Configuring Other Browsers .................................................................................................... 24 5.1 Enabling Pop-up Windows in Google Chrome ............................................................................ 25 5.2 Enabling Pop-up Windows in Other Browsers ............................................................................ 26 5.3 Preventing Mozilla Firefox from Showing Confirmation Dialog Box in the Page Editor .............. 27 Sitecore® is a registered trademark. All other brand and product names are the property of their respective holders. The contents of this document are the property of Sitecore. Copyright © 2001-2013 Sitecore. All rights reserved. Page 2 of 27 Sitecore CMS 6.4-6.6 Browser Configuration Reference Chapter 1 Introduction This document describes required, recommended, and optional configuration to optimize the Microsoft Internet Explorer and other web browsers for use with Sitecore, along with instructions to troubleshoot issues with the browser. This document contains the following chapters: Chapter 1 — Introduction Chapter 2 — Supported Web Browsers Chapter 3 — Configuring Microsoft Internet Explorer Chapter 4 — Troubleshooting Microsoft Internet Explorer Chapter 5 — Configuring Other Browsers Sitecore® is a registered trademark. All other brand and product names are the property of their respective holders. The contents of this document are the property of Sitecore. Copyright © 2001-2013 Sitecore. All rights reserved. Page 3 of 27 Sitecore CMS 6.4-6.6 Browser Configuration Reference Chapter 2 Supported Web Browsers This chapter provides a list of web browsers compatible with Sitecore CMS 6.4. This chapter contains the following sections: List of Supported Web Browsers Sitecore® is a registered trademark. All other brand and product names are the property of their respective holders. The contents of this document are the property of Sitecore. Copyright © 2001-2013 Sitecore. All rights reserved. Page 4 of 27 Sitecore CMS 6.4-6.6 Browser Configuration Reference 2.1 List of Supported Web Browsers Currently supported web browsers: Microsoft Internet Explorer 10 is supported by Sitecore CMS 6.6 Update-5 (rev. 130404) and later 6.6 updates Microsoft Internet Explorer 9 is supported by Sitecore CMS 6.5 Update-2 (rev. 111123) and later CMS 6.5 updates. IE 9 is also supported by CMS 6.4.1 Update-5 (rev.111003) and later CMS 6.4.1 updates. Microsoft Internet Explorer 7 and 8 Mozilla Firefox 3.6 and later Google Chrome 5 and later Apple Safari 5 Note If you are using CMS 6.4.1 or a CMS 6.5 release earlier than 6.5 Update-4, you must enable Compatibility View mode in the browser to use the Page Editor, Preview, or Sitecore Debugger in Microsoft Internet Explorer 9. For more information about IE 9 support, see the known issue on SDN. Note Sitecore CMS 6.4, 6.5 and 6.6 supports all current stable versions of these browsers unless stated otherwise. Note Sitecore only supports Word and WebDAV using Internet Explorer and only when configured as instructed in this document. Sitecore® is a registered trademark. All other brand and product names are the property of their respective holders. The contents of this document are the property of Sitecore. Copyright © 2001-2013 Sitecore. All rights reserved. Page 5 of 27 Sitecore CMS 6.4-6.6 Browser Configuration Reference Chapter 3 Configuring Microsoft Internet Explorer This chapter provides required, recommended, and optional instructions to configure Microsoft Internet Explorer
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