Riding on Multiple Growth Levers Sector Update

Total Page:16

File Type:pdf, Size:1020Kb

Riding on Multiple Growth Levers Sector Update IT Riding on multiple growth levers Sector Update Most Indian IT companies surprised positively by beating estimates (especially operating Q3FY2021 Results Review margins) and reporting healthy cash generation, acceleration in deal wins and a stronger deal pipeline, despite furloughs and lower billing days. Strong q-o-q revenue growth was Sector: IT Services driven by ramp-up of deals won earlier, recovery in impacted verticals, higher spends on digital transformation initiatives and spends to catch up with technological changes. Sector View: Positive The BFSI and retail verticals’ growth remained strong, while impacted verticals such as manufacturing also recovered, which indicated that customers have loosened their purse- strings. Tier-I IT packs delivered constant currency (CC) revenue growth of 2.8-5.3% q-o-q, led by Infosys (5.3% q-o-q CC), followed by TCS (4.1%), HCL Tech (3.5%), Wipro (3.4%) and Tech Mahindra (2.8%). Among mid-tier IT companies, Mastek, Persistent Systems and L&T Our coverage universe Infotech (LTI) delivered strong USD revenue growth of 8.1% q-o-q, 7.4% q-o-q and 5.8% q-o-q respectively. ERD companies (Tata Elxsi and L&T Technology) reported strong recovery in CMP Reco./ PT revenue. EBIT margin improved q-o-q for leading IT companies despite wage revisions, led Companies (Rs) View (Rs) by strong revenue growth, lower travel expenses, higher offshoring, improving utilisation and rationalisation of sub-contractor expenses. Margin expansion y-o-y was led by lower Birlasoft 243 Buy 320 travel and SG&A expenses, lower sub-contractor costs, wage hike deferrals, a hiring freeze, HCL Tech 943 Buy 1,250 and rupee depreciation. Large deal TCVs continued to remain strong on a sequential basis, especially for Infosys & LTI, up 2.3x and 6.8x. Infosys, HCL Tech, and LTTS raised revenue Infosys 1,282 Buy 1,650 growth guidance for FY2021 on account of strong deal flows/pipeline, while Wipro provided Intellect Design 444 Buy 500 marginally better-than-expected revenue growth guidance for Q4FY2021. Outlook: L&T Infotech 3,885 Buy 4,800 Expect strong growth in FY2022E, led by a rise in transformation initiatives and greater L&T Tech 2,660 Buy 3,100 outsourcing: We expect the Indian IT services sector to grow strongly in FY2022/FY2023 led Mastek 1,222 Buy 1,400 by acceleration in digital transformation program and a rising focus on higher outsourcing by global clients (indicated from recent lift, shift and transform deals by TCS, Infosys and Persistent 1,710 Buy 1,770 Wipro). Acceleration in investments on digital transformation initiatives have been driven by Tata Elxsi 2,817 Buy 2,850 (1) emergence of new operating models, (2) building operational resiliency, (3) reimagining customer experience, (4) faster adoption of cloud-related technologies at the workplace and TCS 3,074 Buy 3,590 (5) a focus on core modernisation, Further, some of large enterprises are moving to outsourcing Tech M 981 Buy 1,100 in order to save costs or invest in their core activities, which create significant opportunities for Indian IT vendors to lift (take over operations), shift (moving to a low-cost locations) and Wipro 430 Buy 510 transform (update/re-architect the legacy infrastructure, processes, applications and operations to digital technologies). Most Indian IT companies have indicated double-digit revenue growth in FY2022 on the back of a strong deal pipeline, ramp-up of large deals and higher spends on Cloud-related technologies. A hybrid working model, higher offshoring, continued lower Price chart travel costs and SG&A costs, rationalisation of sub-contractor expenses and a stable pricing environment are expected to maintain margin performance in a narrow band in the medium 180 term. However, we believe that margin performance in Q3FY2021 were at the highest level 160 and could shrink in coming quarters. Margins in coming quarters could be impacted by wage 140 revisions, aggressive hiring, inching-up of attrition rates, an increase in competitive intensity 120 and back of some expenses (travel and marketing costs) with the return of normalcy. Given 100 strong industry tailwinds (acceleration in Cloud-related spending, operational resilience 80 60 and higher offshoring) and anticipated stable margin performance in subsequent years, we maintain a Positive stance on the sector as Indian IT is well-poised to gain market share. Jun 20Jun Oct 20 Feb 21 Feb 20 Valuations: Nifty IT Nifty Set for strong growth in FY2022E: Most managements of Indian IT companies remain confident on delivering strong revenue growth in FY2022E on account of a strong demand environment, ramp-up of large deals, strong conversion of deal pipeline, availability of increasing cost- takeout initiatives and low base of FY2021. The CNX IT index has moved up ~42% in the last six months and outperformed Nifty by 24% in the same period because of faster-than-expected revenue recovery along with impressive margin performance and strong deals wins. Free-cash- flow to net income remained healthy in Q3FY2021 led by improved collection. Given continued improvement in deal TCVs, rising adoption of digital technologies, and higher offshoring, we expect strong revenue growth over the next few years with a stable margin. Though stock prices of IT companies have been trading higher than the historical average multiples, we remain positive as we expect the sector to deliver double-digit revenue growth in the coming years. We have a Buy rating for all the stocks under our coverage, but remain selective in terms of our preferred picks, eyeing companies with industry-leading revenue growth, a long runway for growth, strong business model, high return ratios, a rise in payouts and reasonable valuations. Key risks: 1) Rupee appreciation vis-à-vis US Dollar would affect earnings estimates in FY2022E/FY2023E and stock performance, 2) weaker macros including a potential for slower GDP growth in the US and Europe, and 3) delay in pipeline conversion. Leaders in Q3FY2021: Infosys, TCS, Mastek, Persistent Systems, L&T Infotech and Tata Elxsi Preferred picks: Large-cap: Infosys, HCL Tech, TechM, TCS, Wipro Mid-cap: L&T Tech, L&T Infotech, Mastek, Persistent Systems, Birlasoft, Tata Elxsi February 17, 2021 1 Sector Update Sharekhan IT universe: Q3FY2021 results q-o-q y-o-y EBITDA EBITDA Net q-o-q y-o-y q-o-q y-o-y Company name Revenue (%) (%) (Rs cr) margin profit (BPS) (BPS) (%) (%) (%) (Rs cr) Birlasoft 880.8 2.7 5.7 144.4 16.4 246.7 351.0 96.4 39.4 32.8 HCL Technologies 19,302.0 3.8 6.4 5,442.0 28.2 156.7 354.5 3,981.0 26.7 31.1 Infosys 25,927.0 5.5 12.3 7,414.0 28.6 -23.2 347.9 5,197.0 7.3 16.6 Intellect Design 382.2 2.8 19.6 97.4 25.5 149.0 2,462.5 80.3 35.6 - L&T Infotech 3,152.8 5.1 12.2 732.0 23.2 35.2 445.6 519.2 13.7 37.8 L&T Tech 1,400.7 6.6 -1.6 275.6 19.7 195.6 -44.4 186.1 12.4 -8.8 Mastek Limited 442.9 8.1 81.7 103.9 23.5 232.9 965.2 57.4 12.7 88.0 Persistent Systems 1,075.4 6.7 16.5 182.5 17.0 51.9 359.2 120.9 18.6 37.5 Tata Elxsi 477.1 10.9 12.7 143.6 30.1 265.8 785.6 104.9 32.9 39.0 TCS 42,015.0 4.7 5.4 12,207.0 29.1 36.8 177.7 8,701.0 3.2 7.2 Tech Mahindra 9,647.1 2.9 -0.1 1,895.4 19.6 147.6 345.5 1,309.8 23.0 14.3 Wipro 15,670.0 3.4 1.3 4,117.4 26.3 335.9 572.0 2,966.7 20.3 20.8 Source: Company, Sharekhan Research Our View on the coverage universe PT CMP EPS (Rs) P/E (x) Particulars Reco (Rs) (Rs) FY20 FY21E FY22E FY23E FY20 FY21E FY22E FY23E Birlasoft Buy 320 243 8.1 11.1 14.4 16.9 30.2 22.0 16.9 14.4 HCL Technologies Buy 1,250 943 40.8 49.3 52.1 56.8 23.1 19.1 18.1 16.6 Infosys Buy 1,650 1,282 39.0 45.7 52.3 58.9 32.9 28.1 24.5 21.7 Intellect Design Buy 500 444 1.2 18.4 22.2 29.7 363.9 24.1 20.0 14.9 L&T Infotech Buy 4,800 3,885 86.6 106.0 125.3 149.2 44.9 36.6 31.0 26.0 L&T Tech Buy 3,100 2,660 77.7 63.5 86.7 109.9 34.2 41.9 30.7 24.2 Mastek Buy 1,400 1,222 42.9 78.9 88.3 95.0 28.5 15.5 13.8 12.9 Persistent Systems Buy 1,770 1,710 44.4 56.8 72.5 84.1 38.5 30.1 23.6 20.3 Tata Elxsi Buy 2,850 2,817 41.1 54.8 71.4 89.0 68.5 51.4 39.4 31.6 TCS Buy 3,590 3,074 86.2 90.2 104.7 119.7 35.7 34.1 29.4 25.7 Tech Mahindra* Buy 1,100 981 45.9 52.3 56.3 66.4 21.4 18.8 17.4 14.8 Wipro Buy 510 430 16.6 18.9 20.8 22.3 25.9 22.7 20.7 19.3 Source: Company, Sharekhan Research **EPS of Tech Mahindra excludes treasury shares February 17, 2021 2 Sector Update Q3FY2021 snapshot July-September 2020 quarter Target performance Upward/ Reco./ Price Company Reason downward View (Rs.) Revenues Margins Net income Infosys Above Above Above Upward We have raised our earnings estimates for Buy 1,650 FY2021E-23E, factoring in strong Q3FY2021 results and strong deal wins.
Recommended publications
  • Research Paper IJMSRR Impact Factor 0.348 E- ISSN - 2349-6746 ISSN -2349-6738
    Research Paper IJMSRR Impact Factor 0.348 E- ISSN - 2349-6746 ISSN -2349-6738 A STUDY ON PERFORMANCE OF MAJOR IT COMPANIES OF INDIA Prof. (Dr). C.K.Madhusoodhanan Professor, Dept. of Management Studies, Sree Narayana Gurukulam College of Engineering, Kolenchery Kerala. A.V Rejimon Assistant Professor, Dept. of Management Studies, Sree Narayana Gurukulam College of Engineering, Kolenchery, Kerala. Introduction Globalisation, liberation and privatisation were initiated by the Narsimha Rao government in early nineties. The new economic policy of the government of India generated industrial growth. It led to unprecedented development of industries. I T industry became one of the most flourishing industries in India. The investment in I T Sector has increased since India opened up the economy for private sector. Emergence of Globalised economy witnessed growth of I T industry. Many new cooperates entered the industry. Different types of investors showed keen interest in investing in I T stocks because of the higher rate of return. In portfolio selection the investors are confronted with an issue of identifying the right company having intrinsic value for the investment. The issue to be discussed with is how to select the right company in the context of mushroom growth of IT companies with plenty of new entrance with little history but with great volume of profit. Literature Review The origin of Fundamental analysis for the share price valuation can be dated back to Graham and Dodd (1934) in which the authors have argued the importance of the fundamental factors in share price valuation. Theoretically, the value of a company, hence its share price, is the sum of the present value of future cash flows discounted by the risk adjusted discount rate.
    [Show full text]
  • Value Strategy Note 04-05-2021
    VALUE STRATEGY May 2021 (Data as on 30th April 2021. Inception date – 18th February 2003) INVESTMENT APPROACH KEY FEATURES & PORTFOLIO ATTRIBUTES Strategy Name: Value Strategy Large cap oriented portfolio with ~66% weightage Investment Objective: The Strategy aims to benefit from the long 17+ years track record with annualized return of 19.9% since term compounding effect on investments done in good businesses, inception (an alpha of 2.8% over Nifty 50 TRI) run by great business managers for superior wealth creation. Concentrated portfolio of 25 stocks with high earnings growth Description of types of securities: Listed Equity Basis of selection of Each of the portfolio companies are market leaders in their such types of securities as part of the investment approach: value respective segments based stock selection strategy Index agnostic: ~71% away from benchmark Nifty 50 Allocation of portfolio across types of securities: The strategy seeks to primarily invest in Equity and Equity-related instruments of large cap companies. However, the strategy has the flexibility to invest in PORTFOLIO ACTIONS IN LAST 6 MONTHS companies across the entire market capitalization spectrum Companies Added: Mahindra & Mahindra Ltd., Benchmark: Nifty 50 TRI United Spirits Ltd., Home First Finance company Ltd. Indicative tenure or investment horizon: Medium to Long term Companies Exited: ITC Ltd., Axis Bank Ltd., Bajaj Finserv Ltd. PERFORMANCE SINCE INCEPTION One lac invested in the strategy on 18th Feb 2003 would have grown to ` 27 lacs today against 18 lacs
    [Show full text]
  • KVS Technologies
    Need of the hours is Training to staff on Data Integrity, 21 CFR part 11 Compliance and Computer Systems validation. If they are trained fir why , what and when ? They help design better system, help perform better Review and approval mechanism. We can help you train your staff in best possible way to compliance. Cost per person is the lowest and Training is world class. We can organize two to four days class room session as per your choice. Most big and Medium Life science and IT companies are booking slots of multiple Training. Specialized training on Why Validation ? GAMP, 21 CFR Part 11, CSV, Data Integrity & Risk Assessment for your Staff. Basics to Advance. Why CEOS have to study Data Integrity and 21 CFR part 11 Compliance as well as Software Validation. After studying market Cap of IPCA, Wockhardt, Zydus, Dr Reddy's and Sun following is the conclusion Zydus Lost heavily in Market cap after warning IPCA stock prices are down since long Lupin Lost 400 Rs per share on adverse news of FDA Natco lost 85 Rs in a day per share Wockhardt Lost heavily. Cadila Pharma in remediation mode at Ankleshwar Plant. Emcure has adverse effect. SUN Also Loss huge amount Dr Reddy’s Lost Rs 1400 per share in a week resulting in a great loss of market cap. Selmer Research and GVK Bio things are real shock. Cost of Remediation action, Production loss is separate so Cost of Non Compliance is very high. About us. More than 10 year dedicated work in Software validation - Training and 30 experience with Automation.
    [Show full text]
  • Innovating with Infosys Finacle
    PREFACE CUSTOMER CHANNEL/ PRODUCT SERVICE DISTRIBUTION INNOVATION INNOVATION INNOVATION INNOVATIVE INNOVATION CUSTOMS PROCESS IN PROJECT COMPONENT INNOVATION MANAGEMENT DEVELOPED Innovation continues to be the leitmotif of and felicitate our innovative partners. In this the global banking industry. A perfect storm booklet, I am proud to present the winners of of rising customer expectations, increasing the 2015 edition of the Infosys Finacle Client competitive pressures and stringent compliance Innovation Awards. demands is compelling more and more banks to In 2015, we received an overwhelming response pursue innovation for sustainable competitive in the form of 104 nominations across 6 advantage. innovation categories. Each nomination was Against this background, I am increasingly judged on the merits of the degree of innovation, enthused to see that many of our partners in the complexity of the initiative, and benefits financial services industry are leveraging Finacle delivered. Every nomination is an affirmation of solutions to develop deeper connections with how our clients are embracing breakthrough stakeholders, power continuous innovation, and innovations quickly to take advantage of global accelerate growth in the digital world. technology shifts and deliver differentiated products and services, based on their customers’ We instituted the Infosys Finacle Client unique requirements. Innovation Awards in 2014 to formally recognize 2 I External Document © 2016 EdgeVerve Systems Limited We found the entire process of inviting and
    [Show full text]
  • August 5, 2020 National Stock Exchange of India
    Registered Office Address: Mindtree Limited Global Village, RVCE Post, Mysore Road, Bengaluru – 560059, Karnataka, India. Corporate identity Number (CIN): L72200KA1999PLC025564 E-mail : [email protected] Ref: MT/STAT/CS/20-21/111 August 5, 2020 BSE Limited National Stock Exchange of India Limited Phiroze Jeejeebhoy Towers, Exchange Plaza, Dalal Street, Bandra Kurla Complex, Bandra East, Mumbai 400 001. Mumbai 400 051. Dear Sirs, Subject: Press Release - Mindtree Appoints Venu Lambu as President of Global Markets This is to inform you that, the Company proposes to make a press release on the following topic: “Mindtree Appoints Venu Lambu as President of Global Markets” A copy of the press release to be distributed to the media is enclosed herewith. Please take the above intimation on records. Thanking you. Yours sincerely, for Mindtree Limited Vedavalli S Company Secretary Encl: as above _____________________________________________________________________________________ Mindtree Limited Global Village T + 91 80 6706 4000 RVCE Post, Mysore Road F +91 80 6706 4100 Bengaluru – 560059 W www.mindtree.com Mindtree Appoints Venu Lambu as President of Global Markets Veteran technology services executive will focus on accelerating revenue growth Warren (NJ) and Bangalore (India) – August 05, 2020 – Mindtree, the leading digital transformation and technology services company, today announced the appointment of Venu Lambu as President of Global Markets, a role strategically oriented towards accelerating Mindtree’s revenue growth. Based in London, Venu will be responsible for formulating strategic direction and business development for Mindtree businesses across all industry segments. “Venu has the ideal combination of leadership acumen, energy, and experience to help drive our aggressive plans to further scale the business,” said Debashis Chatterjee, Chief Executive Officer and Managing Director of Mindtree.
    [Show full text]
  • Business Services HCL Technologies Limited
    HCL Technologies Ltd. - Business Services │Company Profile HCL Technologies Limited pioneered third party BPO (Business Process Outsourcing) industry in India by launching HCL Business Services (formerly HCL BPO Services) in 2001. HCL Business Services provides 24X7, multi-channel and multi-lingual support in 8 European languages. Over 11,500 professionals operate out of 26 delivery centers across US, UK, APAC, Europe and America. HCL Business Services focuses on key industry segments such as Financial Services, Health Care Services, Telecom, Energy & Utility, Public Services, Manufacturing, Retail & CPG, Media and Publishing, and Logistics. In addition to providing vertical industry specific solutions, HCL Business Services provides the following cross industry horizontal solutions: Finance & Accounting Outsourcing, Human Resources Outsourcing, Customer Relationship Management, Knowledge Process Outsourcing, Technical Support Services and Supply Chain Management (SCM). HCL also pioneered the multi-country delivery and the platform business model. With over a decade of industry experience, and Fortune 500/Fortune Global 500 customers, HCL today pursues a revolutionary maturity level where a new form of BPO called ‘Transformational BPO’ is evolving which involves Full Process and Multi-Process outsourcing. This strategic decision to evolve from the traditional contact center model to the more holistic Business Services model is to effectively address the evolving requirements and expectations of BPO customers worldwide. HCL leverages its
    [Show full text]
  • 1 AGENDA for 111Th UNIT APPROVAL Committees
    111th UAC Meeting (29 .11.2019), VISAKHAPATNAM AGENDA FOR 111th UNIT APPROVAL COMMITTEEs MEETING FOR THE PRIVATE SEZs OF ANDHRA PRADESH REGION TO BE HELD ON 29.11.2019 AT 11.00 A.M. AT CONFERENCE HALL, ADMINISTRATIVE BUILDING, VISAKHAPATNAM SPECIAL ECONOMIC ZONE, DUVVADA, VISAKHAPATNAM. Sl. Agenda - PRIVATE SEZS in Andhra Pradesh Page No No. 1 Agenda Item No.01: Ratification of the minutes of the meeting held on 25.09.2019 2 2 Agenda Item No. 02: Proposal of M/s. HCL Technologies Ltd for setting up of a u nit in 2-4 M/s. HCL Technologies Ltd SEZ at Sy.No.20/3, Kesarapalli vill. NH 5, Gannavaram Mandal, Vijayawada, Andhra Pradesh 3 Agenda Item No.03: Request of M/s.Honour Lab Limited in PlotNo.4, Hetero infrastructure 4-5 Ltd-SEZ,. Nakkapally for inclusion of additional products in the LoA. 4 Agenda Item No.04: M/s. Natco Pharma Limited, a unit in Ramky Pharma SEZ, Parawada, 5-6 Visakhapatnam for inclusion of additional products in the LoA. 5 Agenda No. 05: Request of M/s. Biocon Limited, Co Developer of M/s Ramky Pharma City 6-7 SEZ, Parawada, Visakhapatnam for permission for procure material without payment of duty on the basis of approval of Authorized operations 1 111th UAC Meeting (29 .11.2019), VISAKHAPATNAM AGENDA FOR 111th UNIT APPROVAL COMMITTEEs MEETING FOR THE SEZs LOCATED IN PRIVATE SEZs OF ANDHRA PRADESH REGION TO BE HELD ON 29.11.2019 AT 11.00 A.M. AT CONFERENCE HALL, ADMINISTRATIVE BUILDING, VISAKHAPATNAM SPECIAL ECONOMIC ZONE, DUVVADA, VISAKHAPATNAM.
    [Show full text]
  • Information Nation
    SPRING/SUMMER 2003 STERNbusiness InformationCrossing Nation Borders CEO Interviews: How UPS Delivers How Bic Stays on the Ball CreativeNiall Ferguson onThinking: Anglobalization India’s Software Giant EntrepreneurshipWhy Major Economies Don't in Move the in SyncDigitalUnderstanding Age New Consumer Markets Wal-Mart’s Foreign Travels Rx Coverage: Curing Telecom and Argentina a letter fro m the dean It’s more than fit- Metropolitan Opera, Munich’s Bayerische Staatsoper, ting that this issue and Milan’s La Scala. focuses on the topic Meeting in the heart of Europe, and with people of globalization and from different business cultures and scholarly crossing borders. In disciplines, added a great deal of context to all our recent months, Stern discussions. Of course, history is an important com- has seen significant ponent of context. Business history – long a strength milestones in our at Stern – has been augmented by the arrival in international efforts. This past January the inaugu- January of Professor Niall Ferguson, who recently ral, 28-person class of executive MBA students from joined us from Oxford University and is the author TRIUM, the program Stern offers jointly with the of the definitive two-volume history of the London School of Economics and the HEC School of Rothschild banking empire. His most recent book, Management in Paris, completed their studies. The Empire – which is partially excerpted in this issue – second TRIUM class, with 35 members, completed is a significant contribution to the growing literature its first module at our campus in New York that on globalization. same month. This innovative program, geared As several articles in this issue argue, toward inculcating a global perspective in its stu- understanding the historical development of dents, will continue throughout the year with international markets, companies, and financial sessions in Paris, London, Brazil, and Hong Kong.
    [Show full text]
  • Lnt-Infotech-Annual-Report-FY16.Pdf
    ANNUAL REPORT 2015-16 Let’s S lve Inside Message from the 1. Corporate Overview Founder Chairman 01 Message from the Founder Chairman 02 Let’s Solve 04 The Journey So Far… 06 At a Glance 10 Message from the CEO 12 Board of Directors 15 Key Leadership Team 16 Corporate Information 17 Key Financial Highlights 18 Corporate Social Responsibility 2. Our DNA 20 Client-Centricity 21 Digital Leadership 22 Best Place to Learn, Evolve, Grow 3. Statutory Reports 26 Directors’ Report 55 Corporate Governance Report 62 Management Discussion and Analysis 76 Risk Management Framework 4. Financial Statements Mr. A. M. Naik, Founder Chairman, was conferred the Order of the Standalone Dannebrog as Knight First Class by Her Majesty, Queen Margrethe of 77 Independent Auditor’s Report Denmark. The knighthood is royal acknowledgement of Mr. Naik’s role in 82 Balance Sheet fostering Indo-Danish ties in the fields of business, commerce and culture. 83 Statement of Profit & Loss 84 Cash Flow Statement 86 Notes forming part of accounts Prior experience in enabling Consolidated technology-driven growth across 118 Independent Auditor’s Report 122 Balance Sheet multiple businesses gave your 123 Statement of Profit & Loss 124 Cash Flow Statement company an unmatched 126 Notes forming part of accounts ‘Business-to-IT connect’ Message from the Founder Chairman The management team at L&T Infotech is increasingly building competencies in new-age technologies like Digital & Automation Dear Shareholders, Information Technology is increasingly becoming the axis on which a clear differentiator in markets where services were vulnerable our world rotates. Technology pervades multiple aspects - building to commoditisation.
    [Show full text]
  • Rethinking Retail Insights from Consumers and Retailers Into an Omni-Channel Shopping Experience
    STUDY Rethinking Retail Insights from consumers and retailers into an omni-channel shopping experience The growth and maturity of digital channels have steadily increased the expectations of the consumers, who now look for an integrated shopping experience across all their touch points with a retailer – be it an online comparison, a feedback from social media, a delivery system, or an in-store experience. An Infosys study reveals retail insights from 1,000 consumers and 50 retailers across the United States. Key highlights include the need for consistency in brand interaction across channels, rising expectations for personalization among consumers, and how retailers are focusing on providing seamless omni-channel shopping experiences. Consumers The effect of consistency across retail organizations A majority of consumers see consistency personal information / purchasing history of numerous facets of retail operations to be consistent across different branches as important across both physical of a brand, while a slightly higher number and online stores and across different (44%) expect this across physical and physical branches. Consistency in the online stores. Despite this, a majority 59% range of products available, is regarded (86%) said that personalization has at least as important, by 72% of respondents some impact on what they purchase, and of shoppers for physical and online stores and by one-quarter (25%) say personalization who have 77% across different physical branches. significantly influences what they Similarly, consistency in the location of / purchase. experienced ease of finding products is important for Just over two-thirds (69%) of respondents 68% of respondents across physical and say a retailers’ consistency across various personalization online stores and 75% of respondents channels affects their loyalty to a brand.
    [Show full text]
  • Everest Group's PEAK Matrix for Banking AO
    TM Topic: Everest Group’s PEAK Matrix for Banking AO Service Providers Focus on HCL Technologies July 2015 Copyright © 2015 Everest Global, Inc. This document has been licensed for exclusive use and distribution by HCL Technologies Background and scope of the research Background of the research Rise of digital consumers, need for business agility, growing costs of regulatory compliance, and threat from non-banking competitors in areas such as payments were the key challenges faced by banks in 2014. Banks are aligning their technology priorities around cost containment, efficiency, risk & compliance management, and transformation. Banks continued to invest in development of specific applications for regulatory compliance, risk management, channel-specific initiatives (social, mobile, etc.), and customer analytics The service provider landscape is intensifying as providers ramp up their capabilities, invest in innovative technologies, form alliances, and acquire strategic targets to address the growing and complex application services needs of banks and financial institutions In this research, we analyze the capabilities of 30 leading AO service providers, specific to the global banking sector. These providers were mapped on the Everest Group Performance | Experience | Ability | Knowledge (PEAK) Matrix, which is a composite index of a range of distinct metrics related to each provider’s capability and market success. Additionally, Everest Group has also profiled the capabilities of these 30 service providers in detail including a comprehensive picture of their service suite, scale of operations, domain investments, delivery locations, and buyer satisfaction specific to banking AO services This document focuses on HCL Technologies’ banking AO experience and includes: Overview of the banking AO service provider landscape Everest Group’s assessment of HCL Technologies’ delivery capability and market success on PEAK matrix Detailed banking AO profile for HCL Technologies Copyright © 2015, Everest Global, Inc.
    [Show full text]
  • Placement Analysis - 2019 Batch
    Placement Analysis - 2019 Batch Highest Package Offered Average Package Offered Lowest Package Offered 12.0 LPA 4.0 LPA 3.0 LPA Total No of Companies Invited : 502 Total no of Students Placed : 1328 Top Companies with packages above 5 Lacs (CTC) S.No Company Name 1 TCS 2 SHELL TECHNOLOGIES 3 AVIZVA 4 OPTUM 5 Zycus 6 XEBIA IT 7 TEK SYSTEMS 8 SAPIENT 9 MANN INDIA 10 HYUNDAI 11 YAMAHA MOTOR 12 RELIANCE 13 REAL DATA 14 CVENT 15 Think n Learn 16 Tolexo 17 Google 18 Dyson 19 United Lex 20 WIPRO WASE 21 HSBC 22 Accolite 23 Novanet 24 Foresight 25 Blue Star 26 RMS 27 Samsung 28 Amazon 29 Keyence 30 Veris Top Payers /Dream Companies Company Name CTC (LPA) INDIAN AIR FORCE 12 GOOGLE 12 HSBC 12 SIRION LABS 12 NATIONAL INSTRUMENTS 12 SHELL TECHNOLOGIES 10 THINK N LEARN 10 ACCOLITE 10 VMWARE 9.12 TCS (CODEVITA) 7.5 HYUNDAI 7.5 NOVANET 7 ZYCUS 6.5 XEBIA IT 6 MANN INDIA TECHNOLOGIES 6 RELIANCE 6 REAL DATA 6 FORESIGHT 6 BLUE STAR 6 SAMSUNG 6 AMAZON 6 KEYENCE 6 WIPRO WASE 5.57 OPTUM 5.4 SAPIENT 5.3 AVIZVA 5.25 DYSON 5.07 YAMAHA 5 CVENT 5 TOLEXO 5 UNITED LEX 5 PFIZER 5 LAMBORGINI 5 Top Recruiters Company Name Final Placed ACCENTURE 309 TCS 120 WIPRO TECHNOLOGIES 70 THINK N LEARN 40 ICONMA 39 NEC TECHNOLOGIES 29 AMAZON 52 FLIPKART 25 RELIANCE 23 MANN INDIA TECHNOLOGIES 21 SOPRA STERIA 20 HEXAWARE 16 HCL TECHNOLOGIES 23 SAMSUNG 28 ERICSSON 15 NTT DATA 33 Top IT Companies: S.No Company Name 1 NEC 2 TATA TECHNOLOGIES 3 WIPRO 4 ACCENTURE 5 HEXAWARE 6 OPTUM 7 NIIT 8 GRAPECITY 9 TCS 10 MPHASIS 11 SAPIENT 12 NEWGEN 13 ACCENTURE 14 Gemalto 15 Google 16 Genpact
    [Show full text]