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Proud of Progress. Better Prepared for the Future. CONTENTS an POST ANNUAL REPORT 2014
AN POST AN POST ANNUAL REPORT 2014 ANNUAL REPORT AN POST AnnuAl Report 2014 Proud of Progress. Better Prepared for the Future. CONTENTS AN POST ANNUAL REPORT 2014 Mission, Vision and Values 4 Board of Directors and Corporate Information 6 Chairman’s Statement 8 Management 10 Chief Executive’s Review 14 Financial Review 24 Universal Service 26 Sustainability 30 Stamp Issues and Philatelic Publications 36 Index to the Financial Statements 39 1 IN 2014 AN POST INCREASED TURNOVER & REDUCED OPERATING COSTS. 2 AN POST ANNUAL REPORT 2014 2013 2014 2013 2014 €811.7m €820.6m €823.2m €814.7m Turnover Operating Costs 3 OUR MISSION To provide world class postal, distribution and financial services with unrivalled local community access and global connections. OUR VISION Working together as a united team, our ambition is to outperform the competition, delivering a better quality service, more efficiently, to more customers by continuously adapting, innovating and implementing change. 4 AN POST ANNUAL REPORT 2014 OUR VALUES Quality Customer Service We deliver world class service quality by putting the customer first. Commercial Success We achieve commercial success to sustain and develop the business. Cost Competitiveness & Efficiency We run a cost competitive efficient Company. Respect & Personal Responsibility We respect each other and take personal responsibility. Respected Corporate Citizen We care for the environment and are engaged in the community. Innovation & Change We innovate, adapt and implement change successfully. 5 BOARD OF DIRECTORS AND CORPORATE INFORMATION 1. 4. 8. 12. Christoph Jennifer William Peter Mueller Loftus Mooney Ormond 2. 5. 9. 13. Donal Patrick Ed William Connell Compton Murray Scally 3. -
Enumerator's Manual
An Phrromh-Oifig Staidrimh Central Statistics Office Daonáireamh na hÉireann Census of Population of Ireland Sunday, April 24 2016 Enumerator’s Manual . ) . t I\ }. t f · J f . Confidential ~ ' If found return to: ,, Central Statistics Office \, PO Box 2016 FREEPOST F4726 Swords Co. Dublin. K67 D2X4 LoCall 1850 2016 04 1 Table of Contents CHAPTER 1 INTRODUCTION ......................................................................... 6 1.1 Introduction ............................................................................................................................. 6 1.2 Enumerator’s Manual .............................................................................................................. 6 1.3 Role of the Enumerator ........................................................................................................... 6 1.4 Main tasks and timetable for Enumerators.............................................................................. 7 1.5 Confidentiality ........................................................................................................................ 8 1.6 Glossary of important census terms ........................................................................................ 9 1.7 Definition of a dwelling ........................................................................................................ 10 1.8 Definition of a private household .......................................................................................... 10 1.9 Communal Establishments (CEs) or -
Listing of Forward Sortation Area Codes (Fsa) Liste Des Regions De Tri D'acheminement (Rta)
LISTING OF FORWARD SORTATION AREA CODES (FSA) LISTE DES REGIONS DE TRI D'ACHEMINEMENT (RTA) OFFICIAL ABBREVIATIONS AND SYMBOLS ABREVIATIONS ET SYMBOLES OFFICIELS __________________________________________________________________________________________________________ OFFICIAL ABBREVIATIONS AND SYMBOLS/ ABREVIATIONS ET SYMBOLES OFFICIELS/ LISTING OF FORWARD SORTATION AREA (FSA) CODES LISTE ALPHANUMERIQUE DES CODES DES IN ALPHANUMERIC SEQUENCE REGIONS DE TRI D'ACHEMINEMENT (RTA) *----------* * PAGE * *----------* * B-00 * *----------* ONF9761B CANADA POST CORPORATION / SOCIETE CANADIENNE DES POSTES PAGE: B01 LETTERMAIL & NON-LETTERMAIL NATIONAL PRESORTATION SCHEMATIC SCHEMA DE TRI PRELIMINAIRE NATIONAL POSTE-LETTRES ET PRODUITS AUTRES QUE LA POSTE-LETTRES VALID FOR MAILINGS DEPOSITED FROM MAY 8 , 2015 TO JUNE 11, 2015 VALIDE POUR LES ENVOIS EXPEDIES DU 8 MAI 2015 AU 11 JUIN 2015 ------------------------------------------------- ------------------------------------------------- ------------------------------------------------ |FSA DELIVERY/DISTRIBUTION CENTRE FACILITIES |FSA DELIVERY/DISTRIBUTION CENTRE FACILITIES |FSA DELIVERY/DISTRIBUTION CENTRE FACILITIES | |RTA INST. DE LIVR./CENTRES DE DESSERTE POSTALE |RTA INST. DE LIVR./CENTRES DE DESSERTE POSTALE |RTA INST. DE LIVR./CENTRES DE DESSERTE POSTALE | ------------------------------------------------- ------------------------------------------------- ------------------------------------------------ A1A ST. JOHN'S NL STN MAIN B1G DOMINION NS STN MAIN B3Z TANTALLON NS STN MAIN A1B ST. JOHN'S -
Parcel Services Customer Guide (February 2020)
Return to Table of Contents The ABCs of shipping These key shipping and packaging tips can help you minimize costs, while optimizing efficiency and speed. Effective shipment preparation ultimately improves your customers’ delivery experience. 42 Effective January 11, 2021 – canadapost.ca/parcelservices Return to Table of Contents 6.1 Minimum and maximum sizes and weights Canada Minimum sizes and weights Maximum sizes and weights Document • 140 mm x 90 mm x 1 mm • 380 mm x 270 mm x 20 mm (5.5 in. x 3.5 in. x 0.039 in.) (15.0 in. X 10.6 in. x 0.79 in.) • 50 g (0.1 lb.) • 1.36 kg (3 lb.) Packet • 100 mm x 70 mm x 15 mm • No one dimension may exceed 41 cm (16.1 in.) PriorityTM (3.9 in. x 2.8 in. x 0.6 in.) • Max. L x W x H = 3,220 cm3 (196.5 in.3) TM • 50 g (0.1 lb.) (see section 6.1.1) Xpresspost • 1.36 kg (3 lb.) XpresspostTM Certified Parcel • Exceeds the maximum dimension or • No one dimension may exceed 2 m (78.7 in.) weight of a packet • Max. L + G = 3 m (118 in.) (see section 6.1.1) Expedited ParcelTM • 230 mm x 200 mm x 25 mm • 30 kg (66 lb.) Regular ParcelTM (9.1 in. x 7.9 in. x 1.0 in.) • 100 g (0.2 lb.) Triangular • 100 mm x 23 mm x 23 mm • No one dimension may exceed 2 m (78.7 in.) mailing tubes (3.9 in. -
Annual Report and Financial Statements 2019-20
Annual Report and Financial Statements 2019-20 and Financial Statements Annual Report ANNUAL REPORT AND FINANCIAL STATEMENTS 2019-20 Royal Mail plc 1 Annual Report and Financial Statements 2019–20 CONTENTS Strategic Report Financial Statements Report Strategic 02 Overview 159 Independent auditor’s report 04 Who we are 166 Consolidated income statement 06 Financial and operational highlights 2019-20 167 Consolidated statement 15 Interim Executive Chair’s statement of comprehensive income 18 Delivering throughout the COVID-19 pandemic 168 Consolidated balance sheet 19 Business review 2019-20 170 Consolidated statement of changes in equity Corporate Governance Corporate 26 Market overview 171 Consolidated statement of cash flows 28 Business model 173 Notes to the consolidated financial statements 30 Measuring our performance 233 Significant accounting policies 32 Financial review 247 Royal Mail plc – Parent Company financial statements 62 Principal risks and uncertainties 73 Viability statement Shareholder Information Financial Statements 74 Corporate responsibility 250 Group five year summary (unaudited) 86 Non-financial information statement 252 Shareholder information 253 Forward-looking statements Corporate Governance 88 Chair’s introduction 90 Group Board of Directors 92 Executive Board – Royal Mail Information Shareholder 94 Governance structure 96 Board in action 100 Board composition and diversity 101 Reporting against the 2018 Corporate Governance Code 102 Board induction programme 103 Annual evaluation of Board performance and effectiveness 104 Engaging with our stakeholders 110 The Board’s considerations to our stakeholders during the COVID-19 pandemic 112 Employee engagement 114 Nomination Committee 117 Audit and Risk Committee 126 Corporate Responsibility Committee 128 Directors’ Remuneration Report 154 Directors’ Report 157 Statement of Directors’ Responsibilities 2 Strategic Report OVERVIEW ROYAL MAIL (UKPIL) Our UK business has faced significant challenges for some years. -
Intelligent Mail Barcode 4-State ( ) SPECIFICATION
USPS-B-3200 - Intelligent Mail Barcode 4-State 2015-04-20 Rev H.docx H Intelligent Mail Barcode 4-State ( ) SPECIFICATION USPS-B-3200 CAGE CODE: 27085 Intelligent Mail Barcode 4-State Approval Block PROJECT ENGINEER John E. Werntz 12-3-2014 PROJECT MANAGER Himesh A. Patel 04-20-2015 APPROVING AUTHORITY Stephen M. Dearing 04-20-2015 CM STAFF Saundra Ashby 12-3-2014 UNITED STATES POSTAL SERVICE DOCUMENT THIS DOCUMENT PREPARED IN ACCORDANCE WITH USPS-STD-11 2015 United States Postal Service Rev H 4/20/2015 Intelligent Mail Barcode 4-State SP Revision History Revision Date Notes Author Rev – 07/08/2005 RELEASED/EC7817-001 D. Milligan Rev A 02/27/2006 SEE EC8540-001 D. MILLIGAN Rev B 03/14/2006 SEE EC8598-001 D. MILLIGAN Rev C 02/16/2007 SEE EC8802-001 S. REIDEL Rev D 07/24/2007 SEE EC9084-001 S. REIDEL Rev E 10/30/2007 SEE EC9179-001 S. REIDEL Rev F 05/13/2008 SEE EC9417-001 M. CHOINIERE Rev G 03/11/2009 SEE ECN400039 K. GOYAL ECR 502161 – ECN 403717 Incorporate Postal IMb formats (pIMb and rIMb) as J Werntz Rev H 04/20/2105 well as the IMb with Origin IMb Tracing Service IMb M Forna Update BI and STID valid values L Guernsey Format for STD 11 USPS-B-3200 CAGE CODE: 27085 i 4/20/2015 Intelligent Mail Barcode 4-State Rev H Intelligent Mail Barcode 4-State SP Table of Contents 1.0 Introduction ....................................................................................................................................................1 ® 1.1 Scope of the Intelligent Mail Barcode (IMb) ...............................................................................................1 -
An Post Terms and Conditions for Bulk Mail Universal
AN POST TERMS AND CONDITIONS FOR BULK MAIL UNIVERSAL SERVICES AND ADDITIONAL INFORMATION 17 November 2014 - 1 - Table of Contents Introduction ................................................................................................................ 4 PART 1 - Terms and Conditions applicable to all Bulk Mail Universal Services ........ 7 Section A - Preliminary .............................................................................................. 7 A.1 Commencement ................................................................................... 7 A.2 Definitions ............................................................................................. 7 A.3 An Post not a “Common Carrier” .......................................................... 7 A.4 An Post services offered subject to their availability ............................. 7 A.5 Confidentiality and Inviolability of Postal Packets ................................. 7 A.6 Applicable Law ..................................................................................... 8 Section B – Preparing your mail for posting ............................................................... 9 B.1 Information on size and weight restrictions ........................................... 9 B.2 Packing ............................................................................................... 10 B.3 Postal Addressing ............................................................................... 11 B.4 Return Postal Address ....................................................................... -
Postal Services: a Consumer Perspective Qualitative Research with Residential Consumers and Small Business Owners October 2012
Postal Services: a consumer perspective Qualitative research with residential consumers and small business owners October 2012 Acknowledgements Thanks to the members of the general public who participated in our discussion groups to all the project team at Ofcom and everyone at Ipsos MORI who helped with recruitment, fieldwork and analysis of findings. © 2012 Ipsos MORI – all rights reserved. Contents 1. Introduction ............................................................................. 1 1.1 Background ..................................................................................... 1 1.2 Research objectives ........................................................................ 1 1.3 Key areas covered by the research ................................................. 1 1.4 Methodology and participants .......................................................... 2 1.5 Analysis and reporting ..................................................................... 3 2. Key findings ............................................................................ 6 3. Background to consumer usage............................................... 9 3.1 Perceptions and attitudes towards post ........................................... 9 3.2 Usage and relationships with post ................................................. 10 4. Awareness and experience of services .................................. 14 4.1 Different types of awareness and interest in services ...................... 14 4.2 Expectations and confusion around key services ........................... -
Research for Tran Committee
STUDY Requested by the TRAN committee Postal services in the EU Policy Department for Structural and Cohesion Policies Directorate-General for Internal Policies PE 629.201 - November 2019 EN RESEARCH FOR TRAN COMMITTEE Postal services in the EU Abstract This study aims at providing the European Parliament’s TRAN Committee with an overview of the EU postal services sector, including recent developments, and recommendations for EU policy-makers on how to further stimulate growth and competitiveness of the sector. This document was requested by the European Parliament's Committee on Transport and Tourism. AUTHORS Copenhagen Economics: Henrik BALLEBYE OKHOLM, Martina FACINO, Mindaugas CERPICKIS, Martha LAHANN, Bruno BASALISCO Research manager: Esteban COITO GONZALEZ, Balázs MELLÁR Project and publication assistance: Adrienn BORKA Policy Department for Structural and Cohesion Policies, European Parliament LINGUISTIC VERSIONS Original: EN ABOUT THE PUBLISHER To contact the Policy Department or to subscribe to updates on our work for the TRAN Committee please write to: [email protected] Manuscript completed in November 2019 © European Union, 2019 This document is available on the internet in summary with option to download the full text at: http://bit.ly/2rupi0O This document is available on the internet at: http://www.europarl.europa.eu/thinktank/en/document.html?reference=IPOL_STU(2019)629201 Further information on research for TRAN by the Policy Department is available at: https://research4committees.blog/tran/ Follow us on Twitter: @PolicyTRAN Please use the following reference to cite this study: Copenhagen Economics 2019, Research for TRAN Committee – Postal Services in the EU, European Parliament, Policy Department for Structural and Cohesion Policies, Brussels Please use the following reference for in-text citations: Copenhagen Economics (2019) DISCLAIMER The opinions expressed in this document are the sole responsibility of the author and do not necessarily represent the official position of the European Parliament. -
Petros Α. Lapithis Address
CURICULUM VITAE Name: Petros Α. Lapithis Address: Office: Lambousas 7, Kato Lakatamia, Lefkosia 2323, Cyprus Post Box: POB 25353, 1309 Lefkosia, Cyprus Telephone: Mobile: 99650926 E-mail: [email protected] [email protected] Personal: Birthday: 9th October 1965 Place of birth: Lefkosia, Cyprus Nationality Cypriot EDUCATION Undergraduate June 1983. Higher Diploma in Mechanical Engineering. Frederick work: Polytechnic, Nicosia, Cyprus. June1994. Certificate in Education for Teachers of Architecture. The Bartlett Graduate School, University College London, University of London, UK.. Graduate Feb 1993. M.Sc. in Architecture. Higher Institute of Architecture and Civil work: Engineering, Sofia, Bulgaria. Sept 1994. M.Sc. in Architecture: Environmental Design and Engineering. The Bartlett School of Architecture and Planning, University College London, University of London, UK. Postgraduate May 2002. PhD: Passive Architecture in Cyprus, Welsh School of work: Architecture, University of Wales, Cardiff, Wales. POSITIONS HELD: Architect: Sept 1994-Dec 1995. Practicing architect, A.K.I. Constructions Ltd, Lefkosia, Cyprus. Jan 1996-present. Consultant and practicing architect, P.A. Lapithis Architectural Firm, Lefkosia, Cyprus. Oct 2009-present. Specialised Expert for Certificates of Energy Output for Buildings, Ministry of Commerce Industry and Tourism, Energy Services, Academic: Sept 1996-Sept 1999. Adjunct Faculty, Interior Design Department, Frederick Institute of Technology, Lefkosia, Cyprus. Sept 2000- Sept 2007. Adjunct Faculty, Professional Training and Development Unit, Intercollege, Lefkosia, Cyprus. Sept 2003-Sept 2006. Assistant Professor, Tenure. Architecture Department, University of Nicosia, Lefkosia, Cyprus. Sept 2006-May 2011. Associate Professor, Tenure Architecture Department, University of Nicosia, Lefkosia, Cyprus. 1 May 2011-present. Professor, Tenure Architecture Department, University of Nicosia, Lefkosia, Cyprus. -
Postal Service 39 CFR Part 111 Changes to the Domestic Mail Manual to Implement Confirm Service; Final Rule
Thursday, August 15, 2002 Part IV Postal Service 39 CFR Part 111 Changes To the Domestic Mail Manual To Implement Confirm Service; Final Rule VerDate Aug<2,>2002 16:44 Aug 14, 2002 Jkt 197001 PO 00000 Frm 00001 Fmt 4717 Sfmt 4717 E:\FR\FM\15AUR4.SGM pfrm17 PsN: 15AUR4 53454 Federal Register / Vol. 67, No. 158 / Thursday, August 15, 2002 / Rules and Regulations POSTAL SERVICE seq.), filed a Request for a recommended comments and recommendations for decision by the Postal Rate Commission improving and expanding Confirm, and 39 CFR Part 111 (PRC) on the proposed classification and for ensuring that the service meets the [Docket No. MC 2002–1] fees for Confirm, a new service using a business needs and the operational uniquely identifying mailer-applied requirements of the mailing industry at Changes to the Domestic Mail Manual barcode called PLANET Code. Using large. Moreover, the Postal Service has To Implement Confirm Service these barcodes, along with the continued to solicit recommendations appropriate delivery address POSTNET from the mailing industry for AGENCY: Postal Service. barcodes, enables a participating mailer enhancements to the infrastructure ACTION: Final rule. to identify where and when outgoing supporting this subscriber-based automation-compatible mail and service. The recommendations coming SUMMARY: This final rule sets forth the incoming automation-compatible reply from actual customer use and testing of Domestic Mail Manual (DMM) mail are scanned in various postal the whole Confirm system have greatly standards adopted -
DMM Advisory Keeping You Informed About Classification and Mailing Standards of the United States Postal Service
July 2, 2021 DMM Advisory Keeping you informed about classification and mailing standards of the United States Postal Service UPDATE 184: International Mail Service Updates Related to COVID-19 On July 2, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). The following countries have provided updates to certain mail services: Mauritius UPDATE: Mauritius Post has advised that the Government of Mauritius has announced the easing of COVID-related restrictions as of July 1, 2021, subject to strict adherence to sanitary protocols and measures. On July 15, 2021, Mauritius will gradually open its international borders. However, COVID-19 continues to have a direct impact on international inbound and outbound mails to and from Mauritius. Therefore, the previously announced provisions and force majeure continue to apply for all inbound and outbound international letter-post, parcel-post and EMS items. New Zealand UPDATE: New Zealand Post has advised that the level-2 alert in the Wellington region has ended as of June 29, 2021. Panama UPDATE: Correos de Panama has advised that post offices, mail processing centers (domestic and international) and the air transhipment office at Tocúmen International Airport are operating under normal working hours and the biosafety measures established by the Ministry of Health of Panama (MINSA). Correos de Panamá confirms that it is able to continue to receive inbound mail destined for Panama. However, Correos de Panama is unable to guarantee service standards for inbound and outbound mail. As a result, force majeure with respect to quality of service for all categories of mail items will apply until further notice.