River Cruise Collection 2021/2022
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SEINE DANUBE RHINE/MAIN/MOSELLE RHÔNE/SAÔNE DOURO RIVER CRUISE COLLECTION 2021/2022 Premium all inclusive Welcome to our 2021 & 2022 collection. We’re delighted to share with you our selection of refreshingly different river cruises promising exceptional value and true flexibility on Europe’s most beautiful waterways. 2021 marks our 20th anniversary and we’re celebrating in the best way we can – visiting Europe’s best-known ports and off-the-beaten-track gems on our fleet of friendly and relaxed river cruise ships. For many of us, the restrictions of last year will have made us appreciate the joy of new discoveries, complete freedom and creating wonderful memories with those dearest to us more than ever. You can have complete assurance that your river cruise will be something to look forward to in the knowledge every aspect has been tried & tested for your safety and enjoyment. Whether a languid exploration of the sun-kissed landscapes of wonderful Normandy or the south of France, a journey infused with the flavours and nature of Portugal’s picturesque Douro Valley or a classical voyage through the heady history and fairy-tale scenery of the Rhine or Danube, we’re confident you’ll find the perfect sailing for you, wrapped up in our inimitable casual, welcoming style. Whether you are a loyal guest or perhaps considering an A-ROSA cruise for the first time, you’ll find each aspect of your holiday has been designed to be as flexible and relaxed as possible. That means things like no formal dress codes, a casual approach to dining with our signature gourmet buffets for a true taste of the region you’re visiting and an all-ages-welcome policy that contributes to the warm, vibrant and cosmopolitan atmosphere you can expect on board. Plus, with our Premium all inclusive promising a great selection of drinks, dining and spa access all included in the price, you really can just switch off and enjoy. Your International Sales Team COONTTAACT DDETAAILS A-ROSA Service Center Phone: +49 (0)381 202 6000 Email: [email protected] International Sales Email: [email protected] International Group Department Group size >15 full-rate passengers Email: [email protected] International Charter Email: [email protected] Marketing [email protected] www.arosa-cruises.com CONTENT CONTENT TRAVELLING WITH A-ROSA CONTENT EVERYTHING THAT’S INCLUDED: A-ROSA PREMIUM ALL INCLUSIVE ROUTES & PRICES p. 8 30 A-ROSA DESTINATIONS 32 HOW TO BOOK 34 DOURO 42 SEINE 52 DANUBE INFO & SPECIALS 70 RHINE/MAIN/MOSELLE 6 A-ROSA SAFETY CONCEPT 102 RHÔNE/SAÔNE 8 PREMIUM ALL INCLUSIVE 10 SUSTAINABILITY AT A-ROSA 12 CABINS & SUITES 18 KIDS CLUB 20 SPA-ROSA 22 THE SUN DECK GENERAL INFORMATION 24 EXCURSIONS 114 A-ROSA RATES 26 FESTIVE GETAWAYS 116 GENERAL TERMS & CONDITIONS 118 PACKAGE TRAVEL DIRECTIVE 119 ENTRY, DATA PROTECTION & Book by KIDS TRAVEL FREE! LEGAL INFORMATION 31 Mar 2021 UP TO 15 YEARS OLD. and save up to ONLY WITH THE PREMIUM € 1,200 IT’S WORTH ALL INCLUSIVE RATE. per cabin¹ BEING QUICK. FIND INFO ABOUT EARLY p. 114 BOOKING DISCOUNTS. p. 114 ¹ The (Double) Super Early Booking Discount (limited availability) applies to each person paying in full for selected departures (see routes from page 34). 4 5 A-ROSA SAFETY CONCEPT A-ROSA SAFETY CONCEPT FOR A CAREFREE HOLIDAY: Visit OUR NEW arosa-cruises.com/ travelinformation for up-to-date travel SAFETY CONCEPT. information. Your enjoyment has always been our top priority. More than ever, this means feeling completely safe on board. In order to guarantee your health and safety during this challenging period, we have developed a new concept – and have tested the measures involved over the past few months. The name speaks for itself: Safety first. The plan was developed by the newly formed A-ROSA Care Team. We modified and built upon our already excellent hygiene and safety standards. Furthermore, we are in constant contact with the relevant port and health authorities, who keep us informed of the very latest developments. As a result, we can respond at an early stage and develop alternative route plans. And to give you peace of mind when booking, you can amend your reservation up to 30 days before departure with A-ROSA Premium all inclusive. In addition, the travel cancellation insurance covers COVID-19 infection. Safety first: key information for your trip. • Wherever possible, we will devise alternative routes to make sure that trips go ahead. • There is a minimum risk of quarantine thanks to alternative routes that do not include stops in high-risk areas. (Outward/return travel via high-risk areas is classed as transit and does not result in a quarantine obligation.) • If necessary, trips will only include individual onshore excursions or will take place completely on the water (with no stops). In this case, an onboard speaker, for example, will keep guests entertained. • Wherever possible, highlights in high-risk areas will be shown by means of panoramic ship tours or coach excursions. • Excursions will be held in smaller groups, with masks mandatory in coaches. • A-ROSA ships are exempt from accommodation bans. Risk-free booking. • With A-ROSA Premium all inclusive, bookings can be amended free of charge up to 30 days before departure. • The insurance policy of our partner company HanseMerkur covers COVID-19 infection. • For even more peace of mind, there is the option of the new A-ROSA Coronavirus Insurance (from €13 per person via travel agencies or the A-ROSA Service Center). • Amendments can be made free of charge in the event of a positive coronavirus test up to 30 days before departure. Hygiene measures on board. • There will be fewer guests on board. • A minimum distance of 1.5 metres to other people applies throughout the ship. • For your safety, the A-ROSA crew will be wearing face coverings at all times. We kindly ask you to also wear a face covering when moving around the ship. Wearing a mask is not required in your cabin, in the restaurant, in the bar, on the sun deck, during wellness treatments and when using exercise facilities. • Guests’ temperatures will be taken when they board the vessel; furthermore, a ‘fitness to travel’ declaration has to be submitted. • Disinfectant will be available throughout the ship. • The A-ROSA Care Team and Hygiene Managers will ensure compliance with the hygiene standards. • Depending on the ship’s occupancy level, meals will be served in two time slots. • There will be a set seating plan for lunch and dinner. 6 7 PREMIUM ALL INCLUSIVE PREMIUM ALL INCLUSIVE OUR PREMIUM ALL INCLUSIVE RATE With our all-round carefree Premium all inclusive rate, you do not have to worry about anything. This includes a whole host of benefits and services, such as three refined buffets a day, high-quality drinks from coffee to cocktails, the use of our spa area and various other services and amenities. All services at a glance: FullBoardPlus: refined breakfast, lunch Children 15 years old and under and dinner buffets rich in variety, along travel free when accompanied by with an embarkation snack and tea at least one adult. On the Douro: or coffee time. Many cruises feature 25 % discount for children seasonal extras Transfers between train station High-quality drinks such as coffee, tea, and ship (Rhine, Danube) soft drinks or cocktails throughout the day Harbour fees For your Free use of onboard facilities, such as 10 % discount on combi cruises sauna and fitness, plus a 15 % discount safety: on spa treatments • Free rebooking¹ (Super) Early Booking Discount Please note: you can find further informa- • Tried and tested tion and all services on page 114. Free rebooking up to 30 days prior hygiene and safety to departure concept Bathrobe, toiletries and mineral water in the cabin Should hygiene measures still be necessary in 2021 to contain the COVID-19 pandemic, the A-ROSA hygiene concept will be used. ¹ Up to 30 days prior to departure. 8 9 SUSTAINABILITY AT A-ROSA SUSTAINABILITY AT A-ROSA SUSTAINABILITY AT A-ROSA As we show you the most delightful places on the banks of the Danube, Rhône, Seine, Rhine and Douro, we want to do everything we can to preserve and protect them. Unlike ocean-going ships, we generally do not use heavy fuel oil; instead, our vessels run on the same low-sulphur diesel as cars or lorries. And even here, fuel consumption is low, as we only use small ships with approximately 200 passengers on board. As demonstrated by a recent study conducted by the transport association Pro-Rail Alliance, we are even more sustainable than trains when it comes to CO2 emissions. Nonetheless, we are still striving to reduce fuel consumption further and incorporate alternative propulsion systems within our fleet. Our new E-Motion vessel, which will embark on its maiden voyage in 2022, is leading the way (turn to pages 98–101 to find out more). In addition, we are pursuing sustainability targets in areas such as refuse, waste water and tourism. Our specific measures are outlined below. HOW WE ARE GOING GREEN Reduced emissions Responsible tourism • We only use low-sulphur diesel • Walking tours, cycling tours, excursions • All the vessels in our fleet are fitted with on electric buses and similar eco-friendly an onshore power supply. This means that alternatives our ships use onshore electricity wherever • The ingredients used in the ship’s kitchen possible whilst moored are often bought at local markets • Our long-term goal is to install alternative propulsion systems on our ships Waste avoidance and correct disposal Waste water treatment • Bioplastic straws and bamboo cocktail sticks • We only use washable towels, with no un- • Waste water is treated using certified necessary washing systems, thus protecting rivers from • Refillable soap dispensers contamination • Water bottles that can be refilled at • The resulting sewage sludge is disposed of designated dispensers.