Member Global Summit 2014
November 3 - 7, 2014 Cisco Systems San Jose, California
Agenda |#NHSummit14 Thank you to our Summit Supporters!
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Page 2 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 Welcome to our Members!
® RELIEFINTERNATIONAL
Page 2 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 3 Monday, November 3 Member Global Summit 2014
Reminder: Registration is in the Building J lobby (255 W Tasman Dr) from Monday through Thursday
TIME ACTIVITY LOCATION
8:00 AM - 9:00 AM Breakfast Conference Ctr Building J
9:00 AM - 12:00 PM C&I Steering Committee Conference Ctr Workshop Building J
9:00 AM - 12:00 PM M&E and ICTs in Development Kodiak With HC3/JHU Workshop Building I [Level 2]
9:00 AM - 12:00 PM Emergency Response Workshop Uranium Building N [Level 1]
12:00 PM - 1:00 PM Lunch Conference Ctr Building J
1:00 PM - 1:30 PM Welcome & Guest Introductions Conference Ctr Building J
1:30 PM - 3:00 PM Member “Fast Pitch” Conference Ctr Building J
3:00 PM - 3:30 PM Break
3:30 PM - 4:30 PM Member “Fast Pitch” Conference Ctr Part II Building J
4:30 PM - 5:00 PM Keynote & Chairman Report Conference Ctr Vincent Richardson, Building J Chairman, NetHope
5:00 PM - 5:30 PM CEO Annual Report Conference Ctr Lauren Woodman, Building J CEO, NetHope
5:30 PM - 6:00 PM Networking Time Conference Ctr Building J
Technology Track Data and More Track Session Tracks: Programs Track CIO Track
Page 4 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 Monday (Continued) TIME ACTIVITY LOCATION
8:00 AM - 6:00 PM Solutions Showcase Conference Ctr Featuring products & services by Building J; Foyer our many generous sponsors:
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6:00 PM - 7:00 PM NetHope Member Global Summit Building J; Cafeteria Reception; Hosted & Sponsored by Cisco
Thanks to a generous donation from Cisco, Summit attendees who registered for a VTA Light Rail Pass have access to unlimited rides on all VTA Buses and Light Rail Lines for the Summit week (Monday-Friday). For more information about schedules and maps, please visit www.vta.org.
7:00 PM - 10:00 PM Birds of a Feather Networking TBA; Sign up on Dinners the easel in the Conference Ctr Never dine alone. The NetHope Member Global Summit provides a unique opportunity to mix and mingle with some of the world’s leading NGOs and technology companies. Join your fellow attendees for an impromptu gathering to continue dialogue started at the conference, explore new partnership opportunities or make a new connection.
Page 4 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 5 Tuesday, November 4 Member Global Summit 2014
Reminder: Registration is in the Building J lobby (255 W Tasman Dr) from Monday through Thursday TIME ACTIVITY LOCATION 7:45 AM - 8:30 AM Breakfast Conference Ctr Building J 8:30 AM - 8:45 AM Opening Remarks Conference Ctr Building J
8:45 AM - 10:00 AM NetHope Looking Forward Conference Ctr Lauren Woodman, Building J CEO, NetHope
10:00 AM - 10:30 AM Break
10:30 AM - 11:30 AM Why We Put Technology at Conference Ctr the Heart of Our Reinvention Building J David Yarnold, President & CEO, Audubon International 11:30 AM - 12:00 PM Collective Impact: NetHope Conference Ctr Responds to the Ebola Outbreak Building J 12:00 PM - 1:00 PM Lunch Conference Ctr Sponsor Roundtable Discussions Building J
1:00 PM - 1:45 PM Partnerships and People Conference Ctr Lori Harnick, General Manager, Building J Citizenship & Public Affairs, Microsoft 1:45 PM - 2:30 PM Summit Group TBA Photo and Break
2:30 PM - 3:15 PM C&I Session 1A: Connectivity Conference Ctr Strategy Roadmap Building J
2:30 PM - 3:15 PM NGO Data Model (Salesforce) Jesse Owens Building L [Level 1]
2:30 PM - 3:15 PM Towards a NetHope Working Kodiak Group on Humanitarian UAVs Building I [Level 2]
2:30 PM - 3:15 PM ITIL Made Easy – Introducing Uranium IT Best Practice Building N [Level 1]
Technology Track Data and More Track Session Tracks: Programs Track CIO Track
Page 6 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 Tuesday (Continued) TIME ACTIVITY LOCATION 3:15 PM - 3:30 PM Break 3:30 PM - 4:15 PM C&I Session 1B: Demand Conference Ctr Aggregation/Shared Building J Connectivity & Infrastructure
3:30 PM - 4:15 PM Open Data Standards, Jesse Owens and Why They Matter to You Building L [Level 1]
3:30 PM - 5:15 PM Annual Member Meeting Uranium Primary Member Building N [Level 1] Representatives Only
4:15 PM - 4:30 PM Break
4:30 PM - 5:15 PM Mobility’s Impact on Conference Ctr NetHope Organizations Building J
4:30 PM - 5:15 PM Digital Cash - A New Revolution Kodiak on Digital Payments Building I [Level 2]
5:15 PM - 5:30 PM Break
5:30 PM - 6:00 PM Day 2 Wrap-Up Conference Ctr Building J 8:00 AM - 6:00 PM Solutions Showcase Conference Ctr Building J; Foyer Featuring products & services by our many generous sponsors:
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7:00 PM - 10:00 PM Birds of a Feather Networking TBA; Sign up on Dinners the easel in the Conference Ctr
Page 6 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 7 Wednesday, November 5 Member Global Summit 2014
Reminder: Registration is in the Building J lobby (255 W Tasman Dr) from Monday through Thursday TIME ACTIVITY LOCATION
7:45 AM - 8:30 AM Breakfast Conference Ctr Building J 8:30 AM - 9:00 AM Digital Information in Conference Ctr Humanitarian Response Building J Mark Dalton, Chief of the Information Services Branch, OCHA
9:00 AM - 9:30 AM The ETC - Its Future Conference Ctr and NGO Engagement Strategy Building J Jakob Kern, CIO & ETC Chair, UN WFP
9:30 AM - 10:00 AM Cisco Keynote Conference Ctr Randy Pond, EVP, Cisco Building J
10:00 AM - 10:30 AM Break
10:30 AM - 11:30 AM Member Solutions Showcase Conference Ctr Presentations - Round 1 Building J
11:30 AM - 12:30 PM Member Solutions Showcase Conference Ctr Presentations - Round 2 Building J
NETHOPE SOLUTION CENTER
12:30 PM - 1:30 PM Lunch Conference Ctr Building J
Page 8 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 Wednesday (Continued) TIME ACTIVITY LOCATION Innovation Day at Santa Clara University’s Locatelli Center Co-Sponsored by NetHope and Frugal Innovation Lab
The Frugal Innovation Lab is sponsored by the School of Engineering. Learn More: http://www.scu.edu/engineering/frugal/
1:15 PM - 2:15 PM Transportation to Santa Clara Outside Building J University via Summit Shuttle *First shuttle departs at 1:15 PM* 2:15 PM - 3:00 PM Leading Innovation at an INGO: Locatelli Center, Challenges & Opportunities Santa Clara University
3:00 PM - 5:30PM Innovations from the Technology Santa Clara University’s Industry Locatelli Center is located Internet.org Learnings from off El Camino and Accolti Way; 500 El Camino Real, Zambia: Delivering Essential Santa Clara, CA 95053. Services at Scale
The Disruptive Power of Voice
Human Powered Tech for Livelihoods
3D Printing & Education
How New Technologies Are Changing Everything We Knew about Data Collection and Analysis 5:30 PM - 6:30 PM Transportation to Tech Museum via Summit Shuttle *First shuttle departs at 5:30 PM* 6:00 PM - 9:30 PM Annual Plenary Dinner sponsored The Tech Museum of by Visa, Inc. Innovation; 201 S Market St, San Jose, CA 95113 9:05 PM - 9:45 PM Transportation to Hyatt Regency via Summit Shuttle *First shuttle departs at 9:05 PM*
Page 8 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 9 Thursday, November 6 Member Global Summit 2014
Reminder: Registration is in the Building J lobby (255 W Tasman Dr) from Monday through Thursday TIME ACTIVITY LOCATION 7:45 AM - 8:30 AM Breakfast Conference Ctr Building J 8:30 AM - 9:30 AM NetHope Partner Panel Conference Ctr Renee Wittemyer, Intel Building J Jane Meseck, Microsoft David Gadsden, Esri Jessica Long, ADP Lauren Woodman, NetHope 9:30 AM - 10:15 AM Break
10:15 AM - 11 :00 AM C&I Session 2A: Conference Ctr A Identity Management Building J 10:15 AM - 11 :00 AM Enterprise Social Conference Ctr B Building J 10:15 AM - 11 :00 AM Data Visualization in Practice Jesse Owens Building L [Level 1]
10:15 AM - 11:00 AM Beyond Data Collection: Using Kodiak ICTs to Reach & Engage Your Building I [Level 2] Beneficiary Community
11:00 AM - 11:15 AM Break
11:15 AM - 12:00 PM C&I Session 2B: Layer 7 Conference Ctr A Implementation Building J
11:15 AM - 12:00 PM Feeding the Programs & Starving Conference Ctr B the Core: Why Capacity Building Matters for Growth & Impact
11:15 AM - 12:00 PM Data Protection, Especially Jesse Owens Beneficiary Data Building L [Level 1]
11:15 AM - 12:00 PM The ICT4D Planning Kodiak & Implementation Guide Building I [Level 2] 12:00 PM - 1:15 PM Lunch & Peer Networking Conference Ctr Building J
Technology Track Data and More Track Session Tracks: Programs Track CIO Track
Page 10 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 Thursday (Continued) TIME ACTIVITY LOCATION
1:15 PM - 2:00 PM C&I Session 3: End Conference Ctr A Point Management Building J
1:15 PM - 2:00 PM Enterprise Architecture: Why Conference Ctr B Should You Care? Building J
1:15 PM - 2:00 PM Education & Training - Building Jesse Owens the Skills of Your Workforce Building J [Level 1]
1:15 PM - 2:00 PM How a Business Analyst Saves Kodiak Costs & Serves Users Building J [Level 2] 2:00 PM - 2:30 PM Break
2:30 PM - 3:15 PM Box.org: Low Bandwidth Conference Ctr A Product Brainstorm Building J
2:30 PM - 3:15 PM Towards an INGO Reference Conference Ctr B Enterprise Architecture Building J [Level 1]
2:30 PM - 3:15 PM Enabling Cross-Organizations Jesse Owens Data Interoperability - OHI Building J [Level 1]
2:30 PM - 3:15 PM Spotlight on Visa Innovation Kodiak Grants 2013: Innovative Building J [Level 2] e-Payments Implementation 3:15 PM - 3:45 PM Break 3:45 PM - 4:30 PM Closing Keynote Conference Ctr Aaron Levie, Building J Co-founder & CEO, Box
4:30 PM - 5:00 PM Day 4 Wrap-Up Conference Ctr Building J 5:00 PM - 10:00 PM Birds of a Feather Networking TBA; Sign up on Dinners the easel in the Conference Ctr Continue to feed your brain. Pick up conversations with fellow Summit attendees at the Birds of a Feather Networking dinner. New groups will form each night around different topics.
Page 10 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 11 Friday, November 7 Member Global Summit 2014
TIME ACTIVITY LOCATION
8:00 AM - 9:00 AM Breakfast Conference Ctr Building J
9:00 AM - 12:00 PM Back Office Day: What Are Conference Ctr Members Doing? Building J
9:00 AM - 12:00 PM NetHope Leadership Institute Jesse Owens Influencing Stakeholders Building L [Level 1] Workshop (Registration Required)
12:00 PM - 1:30 PM Break and Lunch Conference Ctr Building J 1:30 PM End of Formal Programming
Thank you for joining us this week! We look forward to seeing you at the next NetHope Member Global Summit in 2015!
Technology Track Data and More Track Session Tracks Programs Track CIO Track
Page 12 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 Summit Session Abstracts Monday C&I Steering Committee Workshop (9:00 AM - 12:00 PM; Conference Ctr - Building J) Joe Simmons, Global Program Director, Connectivity & Infrastructure, NetHope Join us for a 30-minute connectivity keynote by Simon Bull of COMSYS, followed by a panel discussion with industry experts who will relate how they are addressing NGO-specific needs. We will briefly review the C&I breakout sessions held throughout the week. The individual breakout sessions are member-led, and members will review project implementation experiences, including lessons learned and specific recommendations.
M&E and ICTs in Development Workshop (9:00 AM - 12:00 PM; Kodiak - Building I) Soma Ghoshal, HC3 Program Director, NetHope We will explore the intersection between monitoring and evaluation, and information and communication technologies in this interactive session. We will review the methodology for M&E and ICTs and use examples from the health sector. We will ask for input from attendees for best practices in M&E and ICTs in their particular sectors. The NetHope Working Group is sponsored by the HC3 Project and will host the session.
Emergency Response Workshop (9:00 AM - 12:00 PM; Uranium - Building N) Gisli Olafsson, Emergency Response Director, NetHope In our ER Working Group session, we will review the past year’s work, and plan our strategy for moving ICT emergency response forward through the coming year. Tuesday
NetHope Looking Forward (8:45 AM - 10:00 AM; Conference Ctr - Building J) Lauren Woodman, CEO, NetHope For the last several months, NetHope has been reflecting on how we, as an organization, recognize not only the promise but the power of technology to help our member organizations. As we look forward, hear what we’ve learned, what it means, and how NetHope will continue to evolve to serve its members and supporters by leveraging technology to achieve their missions.
Why We Put Technology at the Heart of Our Reinvention (10:30 AM - 11:30 AM; Conference Ctr - Building J) David Yarnold, President and CEO, Audubon International When a 109-year-old NGO decided to do a major turnaround four years ago, technology helped bring teams together and break down the walls between them. How do you make sure that technology isn’t an afterthought, but is a central part of your program work? The CEO of the National Audubon Society, one of the largest conservation organizations in America, will tell you how technology drove and guided organizational change.
Partnerships & People (1:00 PM - 1:45 PM; Conference Ctr - Building J) Lori Forte Harnick, General Manager, Citizenship & Public Affairs, Microsoft Lori will speak about the Microsoft’s long-standing relationship with NetHope and the ways we can continue to work together to support humanitarian needs throughout the world.
C&I Session 1A: Connectivity Strategy Roadmap Breakout (2:30 PM - 3:15 PM; Conference Ctr - Building J) Joe Simmons, Global Program Director, Connectivity & Infrastructure, NetHope We’ll present an overview of changing VSAT service providers, features, choices, challenges and opportunities including: roll outs, roadmaps, strategies, and lessons learned! Join members Save the Children and Samaritan’s Purse and providers HGC, EMC, ITC Global, O3b, SkyVision, Intelsat, Geolink, Airbus, Ultisat and Gilat for a lively discussion.
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NGO Data Model (Salesforce) Breakout (2:30 PM - 3:15 PM; Jesse Owens - Building L) Michael Duggan, CIO, Trócaire Programs and projects are at the heart of all of our member organizations operations. To date, we have built custom solutions to manage these vital elements, resulting in significant implementation and maintenance costs. If we could have a standard NGO data model that could be used out of the box, it would dramatically reduce implementation time and costs, while at the same time improve our ability to collaborate at a systems level. Join us as Salesforce CTO Cheryl Porro presents a view of how they could deliver a standard NGO data model. We will conclude with a discussion of the challenges of moving toward a standard data model in our sector.
Towards a NetHope Working Group on Humanitarian UAVs Breakout (2:30 PM - 3:15 PM; Kodiak - Building I) Andrew Schroeder, Director of Research and Analysis, Direct Relief Unmanned aerial vehicles, or “drones,” have advanced rapidly as part of the technical repertoire of humanitarian organizations over the past year. Key applications include disaster relief, conservation and anti-poaching work, water assessments, and refugee camp management. UAVs pose new challenges to NGOs on the policy front. Given the scope and complexity of issues involved in the effective implementation of UAVs, this session aims to convene a working group of members for the sake of ongoing technical, policy and institutional use-case engagement.
ITIL Made Easy – Introducing IT Best Practice Breakout (2:30 PM - 3:15 PM; Uranium - Building N) Jon Winder, Director of Global IT Services, Plan International Introducing IT best practice (ITIL) can be simple and inexpensive for your organization. Discover how Plan International and Save the Children International implemented ITIL the common sense way. Benefits include: outages become opportunities; availability increases; cooperation and trust built across IT teams; improved business relationships and satisfaction; and much more. Join us to explore collaboration on implementation, build a network for sharing knowledge, and take the first steps to bringing best practice, order, and structure to your IT Operations.
C&I Session 1B: Demand Aggregation/Shared Connectivity & Infrastructure Breakout (3:30 PM - 4:15 PM; Conference Center - Building J) Joe Simmons, Global Program Director, Connectivity & Infrastructure, NetHope Join us for a discussion of demand aggregation and shared connectivity. We’ll address questions such as: how do we leverage demand aggregation and shared C&I in selected geographies? Can value be obtained by aggregating connectivity requirements? Are we staffed to locate, negotiate, and manage those relationships and optimize aggregation? Do connectivity aggregators really work for NGOs and is it a good opportunity for some of us to explore further? We’ll have members and providers on hand.
Open Data, Data Standards, and Why They Matter to You Breakout (3:30 PM - 4:15 PM; Jesse Owens - Building L) Dustin Homer, Business Development & Partnership Manager, Development Gateway Open Data for development gets attention, and the demand for open data will keep accelerating. Our session explores high-level principles of Open Data for development, and how they apply to NetHope members. We will talk about how data standards – particularly IATI – can help members structure project data, publicize data, and engage with potential partners and funders. We will have a group discussion on pros and cons of open data, focusing on the experience of members that already report to IATI.
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Mobility’s Impact on NetHope Organizations Breakout (4:30 PM - 5:15 PM; Conference Center - Building J) Paul Arnpriester, Senior National Non-Profit Business Development Manager, CDW Most organizations are at the crossroads with determining mobility strategy, and employees need anytime, anywhere access to their organization’s content to be productive. As a result, some employees take advantage of free file sharing services to store and access sensitive documents, thus putting the organization at risk. We will discuss the key drivers to consider when developing a strategy around mobility and the need to find a cost effective, simple and ubiquitous solution.
Digital Cash – A New Revolution in Digital Payments Breakout (4:30 PM - 5:15 PM; Kodiak - Building I) Joey Mendoza, Chief of Party of E-MITRA USAID/Indonesia, NetHope The universal wallet is a new concept for digital cash and is an approach that makes cash-in and cash-out requirements of e-money a thing of the past. In this presentation, we will discuss the universal wallet and address major challenges faced by e-money implementors – agent recruitment, liquidity, and training. Digital cash can contribute to increased financial inclusion for the un-banked and brings digital payments to users with mobile and digital/electronic channels.
Wednesday Digital Information in Humanitarian Response (8:30 AM - 9:00 AM; Conference Center - Building J) Mark Dalton, Chief of the Information Services Branch, OCHA The digital revolution is having a far-reaching and disruptive effect on humanitarian response worldwide. The shift from analog to digital is transforming our business processes, changing how we manage our supply chains and deliver assistance, and how we partner with an ever-expanding humanitarian community. Innovative approaches are needed across all areas of our work - from how we engage with new actors, how we identify and introduce efficiencies, to how we ensure greater accountability with affected people. Our collective impact will depend largely on how well we work together. In this new operating environment, access to trusted, open and inter-operable information and data will be essential.
The Emergency Telecommunications Cluster - Its Future and NGO Engagement Strategy (9:00 AM - 9:30 AM; Conference Center - Building J) Jakob Kern, CIO & ETC Chair, UN WFP With significant technology developments occurring over the past 10 years, Emergency Telecommunications Cluster (ETC) is expected to provide better, faster, and more advanced services in the field. The ETC will present its current role and services provided, how it envisions the future delivery of innovative technologies that will transform aid delivery, and its NGO engagement strategy.
Cisco Keynote (9:30 AM - 10:00 AM; Conference Center - Building J) Randy Pond, Executive Vice President of Operations, Cisco Randy Pond will discuss the significance of the long-standing partnership between Cisco and NetHope and why it is so important to Cisco. Randy will share the relevance and importance of the humanitarian achievements over the past decade and the role played by technology to accomplish them through corporate CSR programs and partnerships with NGOs and NetHope to accomplish them. Randy will also provide a longer term strategic view of how Cisco sees the leveraging of ICT to enhance and further the cause to connect the Internet of Everything and Everyone, and focus on several key areas of priority for Cisco that are relevant to the Humanitarian Sector and those in need of connectivity.
Page 14 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 15 Summit Session Abstracts Wednesday continued
Member Solutions Showcase: Round One (10:30 AM - 11:30 AM; Conference Center - Building J) Meraki – Why, What, Where, How… Was It Worth It? Phill Humphries, Head of ICT, Christian Aid The presentation will tell you how Christian Aid rolled out the Meraki solution to 26 country offices and as our BYOD management tool. Finally, we’ll answer the big question: Was it worth it? Join us and find out!
HC3 Springboard Demonstration Soma Ghoshal, HC3 Program Director, NetHope We will be demonstrating Springboard for Health Communication, an online resource for all health communication practitioners. This site is meant to bring the health communication community together and share the latest updates and most cutting-edge innovations from the field of social and behavior change communication. The demonstration will go through the functionality of the site and help users explore all of the resources on Springboard.
Doing More With Less – Use of ICT4D in Seed Fairs OR Dashevsky, Chief Solutions Architect, Catholic Relief Services While ICT4D offers many potential benefits such as greater transparency, increased services to the poor, and improved access to information, as a global non-profit, efficient use of resources is also of paramount consideration. We must be able to demonstrate that investments in ICT4D help extend the reach of every dollar. Looking at the use of ICT4D in CRS Seed Fairs, we will explore cost savings and efficiencies gained, and focus on cost savings by project scope, size and duration. This data driven session will compare traditional to mobile based data collection methods.
Office365. Lync. SharePoint Online. FREE! NGOs, Get On Board! Brian McElroy, IT Project Manager, AmeriCares Seven months ago, AmeriCares launched O365 across their organization. If your NGO hasn’t signed up, or isn’t using it to its fullest, the AmeriCares experience to date and their plans for the future will be of interest. AmeriCares hopes to catalyze further collaboration among organizations using it, and for those not yet on board, provide a springboard for action!
Member Solutions Showcase: Round Two (11:30 AM - 12:30 PM; Conference Center - Building J) Creating One Plan Through HRIS Jon Winder, Director of Global IT Services, Plan International Plan successfully rolled out a Human Resources Information System across 50 countries in less than 18 months – on time and on budget – using a combination of SAP and SuccessFactions. They are reaping the benefits of: retirement of legacy systems; global head count at the press of a button; and career development and succession planning. This showcase discusses the rollout and demonstrates their solution.
New NetHope Solutions Center Demo Fredrik Winsnes, Global Program Director, NetHope The NetHope Solutions Center has a new look and feel. Join us for a demo of the site, and have the opportunity to give feedback.
Salesforce @ CRS - Managing Relationships, Business Pipeline and Projects Steve Hellen, Director, Solution Architecture & Design, Catholic Relief Services Catholic Relief Services expanded upon the traditional use of Salesforce as a CRM and built a new “Gateway” system to capture the pipeline of business opportunities and portfolio of field projects. In addition to reviewing these new business functions, they will candidly discuss lessons learned during implementation and their plans for Gateway in the coming year.
e-Payment Toolkit Showcase - Behind the Design and Use Marcella Willis, Senior Program Manager, Global Broadband and Innovations Alliance, NetHope Hamilton McNutt, Senior Program Manager, Payment Innovations Team, NetHope See how the e-Payments Toolkit was designed, how it works, and how you can use it in the field or at your headquarters. Join FHI360, the member that designed the toolkit, and NetHope’s Payment Innovation Team for this interesting presentation.
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Leading Innovation at an INGO: Challenges and Opportunities (2:15 PM - 3:00 PM; Locatelli Center, Santa Clara University) Joe Dougherty, Partner, Dalberg Global Development Advisors Ann Mei Chang, Chief Innovation Officer, Mercy Corps Awais Khan, Chief of Innovation and Social Ventures, Save the Children Foundation Erica Kochi, Co-founder, UNICEF Innovation Unit Innovation is a key driver of transformation, whether in the for-profit or non-profit sectors. Yet, the constraints and incentives of donor funding in the INGO space often push us in exactly the opposite direction. How do we introduce concepts of risk taking, experimentation, fast iteration, and lean approaches to catalyze innovation for international development?
Rapid Fire Innovation Presentations (3:00 PM - 5:30 PM; Locatelli Center, Santa Clara University) Internet.org Learnings from Zambia: Delivering Essential Services at Scale Bryan Hurren, Strategic Partnerships Manager, Facebook/Internet.org Beyond connectivity alone, the access to services that connectivity provides offers people economic empowerment, democratizes access to information, and accelerates health and education outcomes. Facebook’s recent launch of Internet.org Free Basic Services Program in Zambia is Facebook’s first and a global program to bring people access to these essential services.
The Disruptive Power of Voice Kevin Schuster, Director of Partnerships in North America, VOTO Mobile Traditional methods of engaging people living in the developing world are expensive, infrequent and inefficient. The result is they don’t have access to life-changing information, and their voices go unheard. Over 3 billion people are disconnected because of distance, literacy, language and infrastructure. Mobile phone penetration in Africa is reaching 80% and climbing fast. Yet, an over-reliance on SMS and smartphone data is cutting off the vast majority of these mobile-phone users. We need to use the power of voice-based communication. Mobile engagement is not easy. In addition to sharing the benefits and use cases of our projects, we will share best practices for improving engagement.
Human Powered Tech for Livelihoods Radha Basu, CEO, iMerit Fireside chat with Radha Basu, CEO, iMerit; Luke Biewald, CEO, Crowdflower; Leila Chirayath Jana, CEO Samasource. Topics: Crowdsourcing, Machine Learning, Impact Sourcing Service Providers
3D Printing & Education Anh Bui, Director of Product Strategy and the DIAGRAM Center, Benetech New explorations of 3D printing in emerging markets can stem from a natural confluence of community engagement and technology innovation for social impact. Convening communities around innovation has allowed Benetech to integrate stakeholders that may not otherwise come together during the ideation and implementation process. By providing the scaffolding for powerful partnerships and new collaborations, new pathways for impact can be created. Using its 3D printing initiatives as a case study, learn more about how Benetech applies lessons from its cross-sector convening to create new opportunities for the some of the most vulnerable communities.
How New Technologies Are Changing Everything We Knew about Data Collection and Analysis Guillaume Kroll, Program Manager, Center for Effective Global Action, Berkeley University Demonstrating impact has become an important focus in international development. Yet, many organizations often use measurement methods that are poorly suited to the task. Traditional, self-reported data collection techniques such as paper surveys are prone to reporting bias and measurement errors, and tend to overestimate the impact of interventions. Fortunately, new technology tools – from ICT devices to environmental sensors or microsatellite imagery – offer unprecedented opportunities to collect and analyze data faster, cheaper, and with higher accuracy.
Page 16 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 17 Summit Session Abstracts Thursday NetHope Partner Panel (8:30 AM - 9:30 AM; Conference Center - Building J) Renee Wittemyer, Social Innovation Director, Intel Jane Meseck, Global Citizenship & Public Affairs Director, Microsoft David Gadsden, Nonprofits, Foundations, International Organizations and Foreign Service Agencies Lead, Esri Jessica Long, Managing Director, ADP Lauren Woodman, CEO, NetHope Industry supporters are a critical element in the collaborative approach that defines NetHope. As technology continues to evolve, so too do the needs and interests of our industry partners and the opportunities for our members. In this panel of long-standing supporters and industry leaders, we will examine what effective partnership means and the changing technology landscape might bring new opportunities for NetHope members.
C&I Session 2A: Identity Management Breakout (10:15 AM - 11:00 AM; Conference Center A - Building J) Joe Simmons, Global Program Director, Connectivity & Infrastructure, NetHope With the ever increasing migration of services to the cloud, many organizations have a multitude of solutions with the result that staff are often chasing a multitude of credentials. Many NGOs with a federated model wish to share information and systems across multiple domains. Technologies exist to address these needs, but the maturity of the solutions can be lacking. What will the future bring with these technologies and will the price be one that NGOs can afford?
Enterprise Social Breakout (10:15 AM - 11:00 AM; Conference Center B - Building J) Michael Duggan, CIO, Trócaire Enterprise Social has become a big topic with Corporate Enterprises with products like Chatter, Jive & Yammer being implemented in large enterprises to better manage information overload and leverage the social networks in organizations. As large social enterprises, this provides a significant opportunity for NGO’s to benefit and many members have already begun to use Social Networks. Noah Sparks, Customer Success Manager with Yammer will provide a non-proprietary overview of identifying the value of Social Networks in enterprise, communicating this to the organization and driving adaptation. Following Noah’s talk there will be an interactive session where we can address the specific sectorial challenges with social enterprise – language, culture and poor connectivity that might impede uptake vs the opportunity around humanitarian and other events to leverage social. Success stories and learning from the field welcome!
Data Visualization in Practice Breakout (10:15 AM - 11:00 AM; Jesse Owen - Building L) Erik Arnold, Chief Information Officer, PATH See examples and get insights from members who are using different technologies to provide data analytics and visualizations within their programs. Three members will co-present with their vendor partners to showcase solutions. PATH will feature their malaria control program solution using Tableau, CRS will showcase the work they have done with Esri, and SOS will highlight how they have leveraged Microsoft technology.
Beyond Data Collection: Using ICTs To Reach And Engage Your Beneficiary Community Breakout (10:15 AM - 11:00 AM; Kodiak - Building I) James BonTempo, Director of ICT & Innovation, Johns Hopkins Bloomberg School of Public Health Center for Communication Programs What’s so different about ICT for health communication compared to something like data collection? How do the dynamics change when the focus of the technology becomes reaching and engaging beneficiaries and their communities through ICT? During this facilitated and open discussion, participants and lead discussants from NGOs and technology providers will explore what new challenges—and what new opportunities—arise when moving beyond data collection.
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C&I Session 2B: Layer 7 Implementation Breakout (11:15 AM - 12:00 PM; Conference Center A - Building J) Joe Simmons, Global Program Director, Connectivity & Infrastructure, NetHope Layer 7 technologies can be a valuable tool in identifying and managing bandwidth usage by staff, but with it comes the vista of Big Brother. Beyond the technical capabilities, what are the ethical considerations of having visibility into the computing habits of staff? How do we gain business buy-in to be comfortable? How can we safeguard against abuse by IT departments? Join us as we discuss Layer 7 implementations with member organizations as well as technology providers.
Feeding the Programs and Starving the Core: Why Capacity Building Matters for Growth and Impact Breakout (11:15 AM - 12:00 PM; Conference Center B - Building J) Alison Powell, Philanthropy Knowledge Manager, Bridgespan Shazeen Virani, Manager, Bridgespan Seventy percent of NGO leaders surveyed by Bridgespan named “insufficient indirect cost recovery” from funders as one of their most pressing problems. When money comes with strings attached, funders are effectively thwarting the ability to create healthy organizations and effective platforms for scale. Playing by the funding rules, many NGOs have grown into global conglomerates managing, in some cases, hundreds of programs in dozens of countries. While outwardly successful, it’s a pattern of fragmented growth that feeds the programmatic branches and starves the operational core. Join The Bridgespan Group for a frank discussion about the role NGO leaders and funders play in this overhead starvation cycle; discuss ways to shift the conversation to impact per dollar and which investments are required to maximize measurable results and create platforms for scale.
Data Protection, Especially Beneficiary Data Breakout (11:15 AM - 12:00 PM; Jesse Owen - Building L) Michael Duggan, CIO, Trócaire Data Protection is a significant concern for our organizations at Board and Executive Level. In many member organizations IT have been made accountable for Data Protection. This workshop will discuss the key challenges with Data Protection in our sector and the role of IT in meeting our organizations obligation to protect beneficiary data. Points to be addressed: - Overview of Data Protection Legislation (with a specific focus on new and more onerous European legislation, and legislation being introduced in program countries). - Challenges with Data Protection and Institutional Donor demands. - Challenges surrounding digital data collection and big data. - Should IT own data protection? - How can the sector address a major data leakage that impacts us all? - Should NetHope have a code of conduct on Data Protection as many sectorial fundraising groups do? The output of this workshop may be an agreement with interested agencies for a member driven initiative on Data Protection.
ICT4D Planning & Implementation Guide Breakout (11:15 AM - 12:00 PM; Kodiak - Building I) Carol Bothwell, VP and CEO, Catholic Relief Services Are you asking yourself these questions: 1. Why should I be interested in ICT4D and what does it mean for my organization? 2. How do I build ICT4D capacity within my organization? 3. What are the practical approaches and best practices I can implement to improve success? Come hear about the NetHope Guide to Building ICT4D Capacity. Learn how you can get involved in providing feedback on the first release, shaping future editions, and specifying the supplemental materials that would be of value to your organization.
Page 18 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 19 Summit Session Abstracts Thursday continued C&I Session 3: End Point Management Breakout (1:15 PM - 2:00 PM; Conference Center A - Building J) Joe Simmons, Global Program Director, Connectivity & Infrastructure, NetHope End point management has grouped into two schools of thought in our NGO community: a single solution for all of end point management needs, or a variety of best tools to solve the problem. We’ll discuss these two ideas, and debate cloud-based vs. on-premise-based management, keeping in mind the dispersed nature of our staff, and the occasionally connected nature of our work.
Enterprise Architecture: Why Should You Care? Breakout (1:15 PM - 2:00 PM; Conference Center B - Building J) Marc Lankhorst, Managing Consultant and Service Line Manager Enterprise Architecture, BiZZdesign The discipline of Enterprise Architecture is important in managing and controlling information-intensive organizations. It is a structured approach that helps users align and be in control of business and IT, and allows innovation and agility within the organization. Examples of how enterprise architectures are used to support management decision making and realization of change initiatives will be discussed. Finally, the role of reference architectures in defining your own architectures will be outlined.
Education & Training - Building the Skills of Your Workforce Breakout (1:15 PM - 2:00 PM; Jesse Owens - Building L) Lisa Obradovich, Global Programs Manager, NetHope Join us for an engaging dialogue as we address what is and isn’t working when it comes to training. We will answer these questions and more: How satisfied are you with your existing learning platforms and training modules? Where are the opportunities for improvement? What type of skills would you like to see your IT staff build? Are there particular technologies that the leadership, program managers and field workers in your organizations should have more training on? What could NetHope provide that would be interesting and relevant to your organization? Is this a space NetHope should invest in, perhaps as a shared service?
How a Business Analyst Saves Costs and Serves Users Breakout (1:15 PM - 2:00 PM; Kodiak - Building I) Erik Arnold, Chief Information Officer, PATH Bobby Jefferson, Director of Center for Development Informatics, Future Group Kelly Keisling, Global Healthcare Program Director, NetHope A business analyst is a vital investment in ICT4D success. “Quality of design of the ICT component is the most critical factor affecting the overall performance of projects,” per an evaluation of World Bank activities in ICT. ICT studies show that poor requirements are the main cause of software failure. This session will illustrate the value of business analysts to develop requirements, improve ICT4D, and connect with programmatic staff. Case studies from PATH and Futures Group will describe the practical benefits of business analysts in projects.
Box.org: Low Bandwidth Product Brainstorm Breakout (2:30 PM - 3:15 PM; Conference Center A - Building J) David Goodman, Chief Information Officer, International Rescue Committee Tanooj Luthra, Senior Software Engineer, Box Whether you’re a current or potential Box customer, this session is for you. We’ve all had the experience of a vendor trying to sell us something that just won’t work in our bandwidth-constrained environments. We’ve all wished we could sit with the engineers and show them exactly how to make their product work for us. This is our chance. We’ll join Tanooj Luthra, Co-founder, Streem in a product brainstorming session. Let’s tell Box how to work better for us!
Towards an INGO Reference Enterprise Architecture Breakout (2:30 PM - 3:15 PM; Conference Center B - Building J) Thomas Rubatscher, International Director of ICT, SOS Children’s Villages International Reference architectures are useful starting points to establishing your own enterprise architecture capability. Many sectors have defined and benefited from their own reference architectures. This breakout sessions will explain what an INGO reference architecture could look like, and how interested NetHope members could proceed to develop such an architecture.
Page 20 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 Summit Session Abstracts Thursday continued Enabling Cross-Organizations Data Interoperability – OHI Breakout (2:30 PM - 3:15 PM; Jesse Owens - Building L) Gisli Olafsson, Emergency Response Director, NetHope As part of NetHope’s Open Humanitarian Initiative, it was awarded a Grand Challenges grant from Gates Foundation to explore ways that cloud based technology could be leveraged to enable cross-organizational data interoperability. This presentation will describe how data from NetHope member organizations and UN agencies were brought together using Microsoft’s Azure Services Bus technology.
Spotlight on Visa Innovation Grants 2013: Innovative e-Payments Implementation Breakout (2:30 PM - 3:15 PM; Kodiak - Building I) Shelley Spencer, Program Director, Global Broadband and Innovations Alliance, NetHope This joint presentation of work under the Visa Innovation Grants will explore the value of electronic payments and how to roll out for use in health programs, emergency response and in agricultural programs. Join Freedom from Hunger and Mercy Corps as they review lessons learned and adjustments made during the project implementations.
Closing Keynote (3:45 PM - 4:30 PM; Conference Center - Building J) Aaron Levie, Co-founder and CEO, Box Join in a conversation with the CEO of Box as he reflects on the overall themes of the Summit. Friday
Back Office Day Workshop (9:00 AM - 12:00 PM; Conference Center - Building J) Kenneth Supersano, Senior Director of Technology, Save the Children Federation A true NetHope collaboration wouldn’t be complete without a discussion of the critical systems that we all use to run our back office. While not always the sexiest of topics, these systems occupy much of our time and time of the people we work with. They’re also necessary for the efficient functioning of our various organizations. The discussion will be wide ranging, but will be anchored by two member led discussions. AmeriCares will present their implementation of the Office365 Suite. They will take the opportunity to lay out why and how they made the decision to move to O365, what they’ve done so far, and what they are doing next. Plan will discuss their rollout of SAP and Success Factors across 50 countries in less than 18 months. Implementing a global HRIS can seem daunting to HR and IT departments, especially for international NGOs dispersed across multiple countries. However, with careful selection of product, implementation partner, contract negotiation, planning, and project management, it is possible to roll out such a system on time and on budget.
NetHope Leadership Institute: Influencing Stakeholders Workshop (9:00 AM - 12:00 PM; Jesse Owens - Building L) Kelly Madigan-Beekman, The Frontier Project Join us to learn key skills in the art (not science) of influence. To be influential inside their organizations, tech leaders must build a reputation as effective organizational leaders. Participants will learn how to identify key stakeholders, understand what drives them, and communicate with them in a way they authentically hear. Deeply immersive, peer-reviewed and applied to real scenarios faced by your organization, this workshop is designed to stretch high-caliber individuals and to develop a powerful, authentic influence style consistent with roles and personality.
Page 20 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 21 Summit Speakers Erik Arnold is Chief Information Officer for PATH, where he is accountable for the organization’s software development, network infrastructure, project and portfolio management. Erik works to develop business efficiency goals and a closely aligned technology strategy, which help contain administrative costs while he and his teams modernize the organization’s technical architecture. He and his teams have led the development of a global infrastructure architecture and implemented advances in networking technology for PATH’s 33 field offices.
Paul Arnpriester is the Senior National Non-Profit Business Development Manager at CDW where he works at the intersection of nonprofits and corporations, developing strategic and mutually beneficial partnerships across most major segments. Paul has particular expertise leveraging relationships around technology to help meet the objectives and goals of respective NGO clients. Paul is passionate for developing innovative campaigns that provide business benefit while enabling technology to help fulfill the goals and mission of NGO and nonprofit organizations.
Radha Basu is widely recognized as a leading woman entrepreneur in hi-tech companies and as a pioneer in the Indian software business. Radha spent twenty years at Hewlett Packard in engineering and general management. In 1985 she founded the company’s operations in India and then became General Manager of Hewlett Packard Electronic Business Software Division, which she grew to a $1.2 billion global business. In 2006, Radha and her husband Dipak created the Anudip Foundation, a social enterprise in India with the mission of generating livelihood opportunities for marginalized people through market aligned skills training in information technology and micro entrepreneurship. Radha served as Co-Managing Director of the Center for Science, Technology and Society at Santa Clara University, where she now teaches as the Regis and Diane McKenna Dean’s Executive Professor of Engineering and Director, Frugal Innovation Lab.
Anh Bui is Director of Product Strategy and the DIAGRAM Center at Benetech, where she leads the development and implementation of overall product strategy in Benetech’s Global Literacy Program. Anh heads the product management team behind Bookshare, the world’s largest online accessible library, as well as a broad portfolio of services and tools dedicated to improving access to books, educational materials, and other digital information to people with disabilities, such as visual impairment or learning disabilities. As head of the DIAGRAM Center—a research and development center focused on accessible digital images—she has helped forge the leading community of experts in the space, as well as establish a critical resource for technologists, publishers, educators, and end-users alike.
Akhtar Badshah is a seasoned executive with over 30 years of experience in international development managing a corporate philanthropic program and co-founding a global nonprofit on social enterprise. Akhtar has also taught architecture and urban development at MIT and is a published author, and an acclaimed international speaker. His expertise is in the area of social entrepreneurship, corporate social responsibility, information technology for development (ICT4D) and creating opportunities for youth.
He has built global programs with a diverse team, based on a conviction that programs need to be effectively global and appropriately local. Badshah has worked effectively with a diverse set of stakeholders from government, business, and nonprofit leaders, to academics, to ordinary citizens.
Carol Bothwell is Vice President and Chief Information Officer at Catholic Relief Services, where she leads the agency’s federated IT organization, works with the agency’s CEO and Executive Leadership team to align IT and business strategy, and manages the agency’s global knowledge environment. She has been a leader in the effort to improve CRS programming through the use of technology in the field.
Page 22 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 James BonTempo is an Information and Communication Technology (ICT) expert with almost 20 years of experience in both the nonprofit and commercial sectors. Mr. BonTempo has provided key technical leadership to international organizations as well as global and country-level projects in 13 countries across Africa and Asia in areas including education and training, knowledge management, behavior change communication, health service delivery and monitoring and evaluation. He has managed and led the development of national, regional, facility and client-level information and communication systems and has worked to build ICT capacity both within his organizations as well as the communities they serve. Some of Mr. BonTempo’s most recent efforts include: leading the WHO mHealth Technical and Evidence Review Group’s Taxonomy Task Force; managing the development of the mHealth Evidence website; partnering with a technology innovation lab in Uganda to develop and implement a free and open source mobile learning application for private sector family planning providers; and implementing and evaluating an SMS-based information service to support a male circumcision campaign in Tanzania.
Simon Bull is a Senior Consultant with COMSYS where he has specialized in all aspects of the VSAT market since 1985. He advises clients worldwide on the strategic, business planning, competitive and operational aspects of VSAT systems and satellite services. Simon is primarily responsible for the multi-client VSAT studies undertaken by COMSYS during the last 25 years. He regularly consults with current and potential VSAT manufacturers, operators, and consultants. Simon delivers seminars and instruction on VSAT network implementation, technologies, services, and markets.
Ann Mei Chang is the Chief Innovation Officer at Mercy Corps, where she builds highly scalable social ventures and leverages mobile/internet to improve the lives of the poor. Previously, she served as the Senior Advisor for Women and Technology at the U.S. Department of State. Ann Mei has more than twenty years of engineering and leadership experience in Silicon Valley. Most recently, she served as a Senior Engineering Director at Google, where she led worldwide engineering for mobile applications and services, and subsequently product development for Emerging Markets.
Mark Dalton is Chief of the Information Services Branch for United Nations Office for the Coordination of Humanitarian Affairs. Responsible for OCHA’s information and technology services, he oversees a new digital strategy that will enable OCHA to provide significantly improved information and data services to partners engaged in humanitarian response worldwide. In 2013, he led the adoption of a new information strategy that emphasizes a product services approach, outsourcing and working with digital technology partners. Mark draws on a background in humanitarian relief, operations and information management. He has over twenty years of experience in the humanitarian field, was one of three co-founders and the operations director for the British medical relief agency MERLIN (which has just merged with Save UK), and has worked with Médecins Sans Frontières, the United Kingdom’s Department for International Development, King’s College-London and OCHA.
Joe Dougherty is a Partner at Dalberg Global Development Advisors, where he leads the west coast practice. Joe is a trusted advisor to leading nonprofits, foundations, corporations and government agencies. He is principal author of Open for Business? The Economic Impact of Internet Openness, a report sponsored by Google, and recently led a research initiative for Dalberg titled Why Innovations Fail: It’s Not What You Think.
Michael Duggan is currently CIO for Trócaire, the Irish Catholic Agency for International Development. He has an MBA from Smurfit School - University College Dublin, a BSc. in Computer Science from Trinity College Dublin and a Diploma in Management from University of Limerick. As well as the not for profit sector, Michael has worked in the software start-up, Energy Utilities, Government and Financial Services sectors.
Page 22 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 23 Summit Speakers Continued David Gadsden leads Esri’s support for Nonprofits, Foundations, International Organizations and Foreign Service Agencies globally. David is the administrator of Esri’s Nonprofit Organization Program which aims to empower nonprofits and NGOs around the globe with GIS technology. David has applied GIS technology to environmental, social science, public safety, and construction engineering challenges while working for a number of commercial and non-profit organizations. David is a technical advisor to the Bill and Melinda Gates Foundation.
Soma Ghoshal is the HC3 Program Director at NetHope and works primarily with innovations in technology for social and behavior change communication. She recently launched Springboard for Health Communication, a space for the health communication community. Previously, Soma worked as a Program Officer for Results for Development Institute on global health technologies, particularly with research and development. She also spent three years at the mHealth Alliance at the United Nations Foundation helping launch a mHealth community through HealthUnbound.org.
David Goodman is Chief Information Officer for International Rescue Committee, where he has global responsibilities for all technology activities including infrastructure, application development, and project management. David and his teams are responsible for IRC’s global intranet, and are working on other enterprise systems for grants management, program data management, and HRIS. On the infrastructure side, the team is working to increase the reliability of IT in the IRC’s field offices by implementing a global WAN via satellite. Most recently, the IRC has launched a unit focused on providing technology solution in support of program delivery (ICT for Programs).
Lori Harnick is General Manager for Citizenship & Public Affairs at Microsoft. She leads their global work on corporate social responsibility and service to communities, and public relations of all legal and public policy issues. In its last fiscal year, Microsoft donated nearly $1 billion in cash and software to non-profit organizations worldwide. It also advanced its policies and practices in the areas of supply chain management and environmental sustainability.
Steve Hellen is Director, Solution Architecture & Design with Catholic Relief Services. He leads a team of Steve Hellen is Director, Solution Architecture & Design with Catholic Relief Services. He leads a team of architects focused on ICT4D and improvements to systems throughout the agency. Previously, Steve served as Director of Academic Technology at Johns Hopkins University managing learning and student systems. He is a certified project management professional and Microsoft solution developer.
Dustin Homer leads new business and partnership efforts at Development Gateway. His background is in monitoring and evaluation and aid effectiveness. He previously worked on development impact evaluations and co-founded a community development NGO in Haiti.
Phill Humphries is the Head of ICT for Christian Aid, having moved to the charity as infrastructure & operations manager from the position of Director of IT at Surrey Police. Prior to this he was with Royal and Sun Alliance for ten years in a variety of roles, and before that was an industrial chemist. From this wide and varied background the consistent element has been bringing business and technology together to create successful solutions.
Bryan Hurren is a Strategic Partnerships Manager at Facebook / Internet.org. He is responsible for Global Publisher and Civil Society relationships for the Internet.org Free Basic Services program. Prior to Facebook, Bryan was a co-founder of SlingRide and Livemocha, and spent 10 years in various product management leadership roles at BlackBerry.
Page 24 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 Bobby Jefferson is Director of Center for Development Informatics at Future Group where he is responsible for technical leadership for a global portfolio of technology innovations projects. He has led design of innovative mobile health, mHealth, eHealth and DHIS2 solutions. Under Bobby’s leadership, the Center for Development Informatics leads innovative efforts in mHealth, mobile phone SMS solutions, and new ICT programs in crowdsourcing, crowd mapping and social finance, along with mobile platforms for nonprofits, to address the needs of Base of the Pyramid (BOP) and emerging market countries.
Kelly Keisling is Global Healthcare Program Director with NetHope. Kelly is also co-founder and co-chair of the mHealth Working Group. He has worked and consulted on mHealth and ICT4D for Deloitte, CRS, CORE Group, mHealth Alliance, Vital Wave, Johns Hopkins CCP, and PSI. Before entering international development, he gained a decade of private sector experience in management consulting, investor relations for emerging market mobile operators, and investment banking in developing countries.
Jakob Kern is CIO and Director of IT at the United Nations World Food Programme. Jacob is responsible for the overall IT strategy, operations, processes, and more than 425 IT staff of the world’s largest humanitarian agency fighting hunger globally. He has further responsibility for supporting the organization’s Change Process within the development of the strategic framework and priorities of the Division, and advises the Executive Director on all IT related matters.
Awais Khan is the Chief of Innovation and Social Ventures at Save the Children Foundation and oversees developing technology solutions and products, leveraging innovative financing mechanisms, and partnering with social enterprises. Prior to this role, Awais served as the President and CEO of American Pakistan Foundation (APF), an organization inaugurated by Secretary of State Hillary Clinton and Prime Minister Dr. Moeen Qureshi. Awais was also a partner at Ackrell Capital in Silicon Valley, where he led the firm’s technology and energy practice.
Erica Kochi co-founded and co-leads UNICEF’s Innovation Unit, a group tasked with identifying, prototyping and scaling technologies and practices that improve UNICEF’s work on the ground. Erica also serves as Senior Innovation Advisor to UNICEF’s Executive Director. The Innovation Unit supports UNICEF’s 135 country programmes in the practical application of design and technology to strengthen international development outcomes.
Daniel Koffler is Enterprise Architect with SOS Children’s Villages International where he is responsible for the overall application landscape and works to align business needs with IT. Daniel started his career as a finance business analyst and has held a variety of Jobs in ICT from SAP and .NET development to leading an international software development team. Daniel is a member of ICT management team of the General Secretariat of SOS Children’s Villages International.
Guillaume Kroll is Program Manager at the Center for Effective Global Action, the University of California’s premiere institute for research on socio-economic development. Prior CEGA he launched a micro-entrepreneurship training program in Haiti, conducted research on informal finance in Malawi, and supported the President of the United Nations Economic and Social Council on sustainable development issues.
Marc Lankhorst is Managing Consultant and Service Line Manager Enterprise Architecture at BiZZdesign. As an internationally recognized thought leader on enterprise architecture, he guides development of BiZZdesign’s portfolio of services, methods, and tools in this field. Marc is active as a consultant and advisor in government and finance, and teaches on architecture modeling in commercial and academic courses. Marc managed the development of the ArchiMate language for enterprise architecture modelling, now an Open Group standard. He assists organizations with implementing and using ArchiMate in practice.
Page 24 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 25 Summit Speakers Continued Aaron Levie is Co-founder and CEO of Box. Aaron is the visionary behind Box’s product and platform strategy, focused on incorporating the best of traditional content management with an easy to use user experience suited to the way people collaborate and work today. He leads the company in its mission to help businesses of all sizes be more productive, competitive and collaborative by connecting people and their most important information.
Jessica Long is a Managing Director with Accenture and has over 15 years of national and international experience in strategy, program delivery and technology within the corporate, government and development sectors. Jessica is on the global leadership team of Accenture Development Partnerships, a not-for-profit group within Accenture, where she leads the team in providing solutions across Program Innovation & Impact, Partnership Services, and Organizational Strengthening & Enablement.
Tanooj Luthra, Senior Software Engineer of Box, brings the Streem technology into the Box ecosystem, which provides users with the amazing desktop user experience. He is the co-founder of Streem, a Y-Combinator backed company, which he began following graduation from UC Berkeley. While working on his degree in Electrical Engineering and Computer Science, he gained experience working at Microsoft and UCSD.
Kevin MacRitchie is Senior Global Program Director, Cisco Leadership Fellow and a Vice President with Cisco Systems and among other positions has served within Cisco as CTO & Chief Strategist - Global Government Solutions Group and as a Cisco Fellow - Collaborative Education and Public Safety Technologies. Kevin joined Cisco in April of 1993 as a Systems Engineer, was later promoted to Systems Engineering Manager in the Midwest, and soon to Systems Engineer Director where he lead the Cisco Federal team to achieve its highest customer satisfaction results. Prior to joining Cisco, MacRitchie worked at Trinova, where he designed and implemented a network architecture that would transition the company to a global IP and multi-protocol based LAN/WAN environment.
Brian McElroy is IT Project Manager at AmeriCares. Brian’s role with the organization is to bring collaborative and workflow-improving tools, techniques, and platforms to the global staff and management. Major recent projects include the implementation of Office 365, Lync and SharePoint Online.
Hamilton McNutt is a Senior Program Manager with the NetHope Payment Innovations Team under the Global Broadband and Innovations Program. His work focuses on organizing and assisting stakeholders across sectors to adopt and integrate electronic payments into their operations as an alternative to cash. The ultimate focus of his work is to catalyze demand for non-cash payment systems, which can link more people to financial services, create cost savings, improve security, and foster financial transparency. Hamilton leads the NetHope Payment Innovations Working Group, and works very closely with the USAID Mobile Solutions Division.
Joey Mendoza represents NetHope as Chief of Party of the E-MITRA project of USAID/Indonesia. He provides consulting services to several commercial banks on strategies for implementing digital payments and branchless banking services. He also provides technical assistance to major telecommunications companies on public-private partnership and business development for mobile financial services, mobile money ecosystem, and agent network development.
Jane Meseck is Director of Global Citizenship & Public Affairs at Microsoft, where she leads strategy and implementation of global philanthropic programs. This includes the Microsoft’s Technology for Good initiative and Microsoft’s commitment to provide nonprofits worldwide with access to technology products, services and solutions to create social change. Jane also oversees Microsoft’s industry leading Employee Giving programs, supporting employee gifts of time, product and cash. In 2013, employees raised $113M for 20,000 nonprofits.
Page 26 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 Lisa Obradovich leads the NetHope Academy programs in Africa. She loves bringing the NGO community, tech sector, government, and corporate partners together to develop opportunities for young people to empower themselves through the knowledge and application of technology.
Gisli Olafsson is the Emergency Response Director of NetHope. In this role, Gisli is responsible for emergency preparedness and emergency response activities related to ICT within the NetHope member organizations. Previously, Gisli worked as a Disaster Management – Technical Advisor for Microsoft where he provided guidance to international organizations such as UN, IFRC, World Bank, Commonwealth, USAID, and NATO, on the effective use of information and communication technology (ICT) to enhance response to natural disasters.
Josh Overby is ICT Field Systems Manager for Samaritan’s Purse International Relief. Josh has most recently managed the technology support operations for the West Africa Ebola epidemic. He also worked to provide support to Northern Iraq refugee camps and to the Philippines in the aftermath of Typhoon Haiyan. He received his Bachelors in Computer Information Systems from Appalachian State University.
Randy Pond is Executive Vice President of Operations at Cisco. He oversees the function of corporate affairs and leads Cisco’s global philanthropy efforts as Trustee and Secretary of Cisco’s Foundation and Network Academies. Pond serves as executive sponsor for Cisco’s Community Relations and Sustainability efforts, as well as country sponsor for the company’s work in South Africa. Pond’s key accomplishments at Cisco include establishing consistent business processes and operational metrics across the company, double-digit productivity growth, redefining the manufacturing model, delivering Cisco’s new business models into operation, and redesigning the employee value proposition.
Cheryl Porro is the VP of Tech and Products at the Salesforce Foundation. Her team focuses on the Foundation’s product strategy and product development efforts as well as the development of business applications that we use to run our business and engage core salesforce.com employees in the Foundation’s 1/1/1 model.
Alison Powell is Philanthropy Knowledge Manager at Bridgespan and project manages the philanthropic initiative. Alison also serves as internal liaison between the knowledge team and consulting teams, and works to surface and socialize insights across teams, with an eye to enhance team impact and catalyze Bridgespan knowledge.
Vincent Richardson is Chief Information Officer at Concern Worldwide, a non-governmental, international, humanitarian organization dedicated to reducing suffering and eliminating extreme poverty in the world’s poorest countries. Vincent strives to embrace existing and emerging, yet relevant, technologies that not only make the lives of his colleagues at Concern Worldwide easier, but also make a real difference to the lives of those in the developing world. He also wants to continue to build strong relationships with NetHope member agencies and partners as he believes this to be of crucial importance in achieving common goals. Vincent currently serves as Chairman of the NetHope Board of Directors.
Thomas Rubatscher is the International Director of ICT for SOS Children’s Villages International, where he is responsible for the development and maintenance of global ICT systems that build strong SOS member associations, and support the strategic work of SOS. He leads global ICT planning and ensures well-functioning ICT structures at SOS. Thomas is also member of the Senior Management Team of the Secretariat of SOS Children’s Villages International.
Page 26 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 27 Summit Speakers Continued Andrew Schroeder is the Director of Research and Analysis for Direct Relief. He established Direct Relief’s GIS capabilities starting in 2008, for which Direct Relief was honored with the Esri President’s Award in 2013. Andrew’s analytic projects with Direct Relief current range from data preparedness for emergency response in the Philippines to lab strengthening GIS in Ethiopia and Indonesia to the construction of the Operations Room mapping applications for the UN’s One-Million Community Health Workers Campaign.
Kevin Schuster is the Director of Partnerships in North America for VOTO Mobile, a Ghana and US based social enterprise. VOTO’s mission is to amplify the voices of under-heard citizens using mobile technology. In his role, Kevin has supported organizations including The World Bank, UNICEF and Farm Radio with their “mobile for development” strategies. In its first year, VOTO has reached 250,000 citizens across 22 countries.
Joe Simmons is the Global Program Director, Connectivity & Infrastructure at NetHope. His initiatives focus on enabling enterprise class networking and rural broadband infrastructure in the developing world. Joe has over 20 years experience in technical management and solutions development at Bell Labs and Cisco Systems. He also was a technology consultant to The Heldrich Center on Workforce Development at Rutgers University and the State of New Jersey Department of Labor.
Greg Snow is the Global IT Architecture & Innovation Director at Save the Children International, where he focuses on building Enterprise Architecture capability and nurturing innovation. An experienced manager and technology professional, Greg is acknowledged for his talents in leading teams to deliver business/IT solutions through all lifecycle phases and the development of innovative, value-added strategy.
Shelley Spencer is a Program Director, Global Broadband and Innovations Alliance for NetHope. She leads a team working to promote mobile and electronic payments in emerging markets in an effort to support development objectives and promote financial inclusion.
Kenneth Supersano is the Senior Director of Technology with Save the Children Federation. In this role, Kenneth leads a team providing all aspects of global information technology and communications infrastructure, including LAN/WAN, IT Security, Server, Desktop, Data Center, Messaging, Mobile, and Telephony. A big believer in a “no job too small” attitude, Kenneth supports a player/coach mentality in his approach to delivering IT systems and support. Through his participation with NetHope, Kenneth co-chairs the Connectivity and Infrastructure Group and sits on the steering committee for the Shared Services Group.
Shazeen Virani is a Manager for Bridgespan in San Francisco. Shazeen’s consulting engagements with nonprofits include strategy development, facilitation, development of implementation roadmaps, sourcing and due diligence, and the creation of performance measurement frameworks. While at Bridgespan she has had the opportunity to work with clients such as Feeding America, Edna McConnell Clark Foundation, YMCA of the USA, America’s Promise Alliance, and World Vision. Her international development work has focused primarily on creating strategies for socio-economic development, as well as creating processes and structures for monitoring and evaluation of programs. Marcella Willis is a Senior Program Manager, Global Broadband and Innovations Alliance with NetHope. She brings 17 years of development experience to her position, with a focus on inclusive finance based in Africa and SE Asia. Marcella is especially interested in development and use of innovative technologies, products, and alternative delivery channels like mobile money that are transformative, and have potential to reach the un-banked with a range of financial services more rapidly than traditional solutions.
Page 28 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 Jon Winder is the Director of Global IT Services at Plan International, where he manages IT services that support over 9,000 users across 70 countries. Jon’s 30 years of experience in the IT industry includes time with the London Stock Exchange and local government. Jon is passionate about leveraging best practices to drive efficiencies and implementing IT systems to improve effectiveness and deliver business value.
Fredrik Winsnes is a Global Program Director for NetHope currently responsible for the NetHope Solutions Center. Through education and collaboration, the NetHope Solutions Center aims at assisting the 41 NetHope members and like-minded organizations to maximize their benefit from adopting enterprise technology and impactful ICT program solutions. He previously was the lead for the NetHope M&E and Healthcare Working Groups.
Dr. Renee Wittemyer is the Director of Social Innovation in Intel Corporation’s Corporate Responsibility Office. She works across Intel’s business to develop social innovation opportunities, works on strategy, policy and research for Intel’s girls and women’s campaign, and manages Intel’s relationships with strategic alliances such as USAID, NGOs, and UN Women. She has extensive experience conducting research on a range of technology, development and innovation topics in emerging economies as a research scientist in Intel Labs. She has published over 20 papers in academic journals, edited books as well as more popular venues on topics such as gender/women’s empowerment and technology; technology and development, poverty, social entrepreneurship, and financial inclusion. She also served as a Clinton Global Initiative “advisor.”
Lauren Woodman counts herself among the lucky ones: as the CEO of NetHope, she gets to spend her days thinking about how to leverage technology effectively to tackle the toughest development and conservations challenges in partnership with the world’s leading international NGOs. Prior to joining NetHope, she held various leadership roles with Microsoft, where she was responsible for the company’s flagship education program, Partners in Learning (PIL), a 15-year, $750 million investment to help educators use technology effectively in teaching and learning, after a 15-year career in technology policy in Washington, DC.
David Yarnold is President & CEO of National Audubon Society. Under his leadership, Audubon’s distributed network is becoming a coordinated, collaborative force for hemispheric conservation. With 463 local Chapters, 22 state offices and 44 Audubon Centers across the country, Audubon connects nearly four million people using science, advocacy and education. A Pulitzer Prize-winning editor, David worked for 26 years at the San Jose Mercury News, serving as executive editor of one of the nation’s premier newspapers. David is known for his understanding of climate science, his passion for diversity and his unique boundary-crossing career.
Page 28 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 29 Inside Look at Our Summit Supporters Airbus Group – When communications Cyberoam Technologies – Cyberoam become mission-critical, Airbus Group is Technologies, a Sophos Company, is a global the preferred humanitarian communication network security appliances provider, offering partner for emergency and aid organizations, future-ready security solutions to physical NGOs and UN agencies. As a single supplier and virtual networks in organizations with for turn-key solutions in addition to high its Next-Generation Firewalls (NGFWs) and level, long-term support, Airbus provides Unified Threat Management (UTM) appliances. fully managed satcom-enabled solutions for The virtual and hardware Cyberoam Central humanitarian operations where lives, stability Console appliances offer Centralized Security and infrastructure are at stake. Airbus enables Management options to organizations, while agencies to set up emergency telecoms Cyberoam iView allows intelligent logging centers, increase efficiency and provide a and reporting with one-of-their-kind, in- lifeline to affected populations, all using depth reports. Cyberoam is accredited with reliable, cost-effective satcom services and prestigious global standards and certifications solutions anywhere in the world. like EAL4+, CheckMark UTM Level 5 www.airbusgroup.com Certification, ICSA Labs, IPv6 Gold logo, and is a member of the Virtual Private Network AirWatch – AirWatch by VMware is the leader Consortium. in enterprise mobility management, with more www.cyberoam.com than 12,000 global customers. The AirWatch platform includes industry-leading mobile DanOffice IT – Danoffice IT elaborates on 19 device, email, application, content, and browser years of experience on exclusively supplying management solutions. Acquired by VMware in and servicing IT & IS equipment to international February 2014, AirWatch is based in Atlanta. organizations and non-governmental www.air-watch.com. organizations. Danoffice IT excels in covering all areas of IT & IS solutions, from desktops, Box – Box.org, a social enterprise within Box laptops, server & storage, networking to cloud Inc, enables twelve NetHope members and computing, print management, maintenance thousands of other nonprofits to achieve their and staff training. We supply more than 300 mission by using Box to make them more organizations in over 160 countries. We strive productive, competitive, and collaborative. for excellence and appreciate the importance NetHope member partners of Box.org have of being a flexible and reliable partner, offering deployed our simple and powerful (heavily tailor-made solutions to meet specific technical discounted) content collaboration and and logistical requirements. management solution for their most important www.danoffice.com field programs and back-office initiatives. To learn more, call Bryan Breckenridge, Box.org EMC – Emerging Markets Communications® is a Executive Director directly at 415.307.9361. global satellite and terrestrial communications www.box.org company specializing in delivering mission- critical, network services for the global energy CDW – CDW is a leading provider of integrated industry, maritime, mobile network operators, information technology solutions. Whether carriers, governments, NGOs and worldwide an arts and culture, association, foundation, enterprises with locations in the most remote social service or faith-based organization, at and/or challenging areas of the world. As a CDW Nonprofit we help our NGO and nonprofit proven industry leader, Emerging Markets customers by delivering critical solutions to Communications® enables customers the their increasingly complex IT needs. Our broad agility, scalability and efficiency designed to array of offerings range from discrete hardware facilitate growth for their global operations. and software products to integrated IT solutions such as mobility, security, data center The company operates in 150 countries, with 48 optimization, cloud computing, virtualization global field support centers and wholly-owned and collaboration. infrastructure of teleports and terrestrial pops www.cdw.com/nonprofit in US, Europe and Africa. www.emc-corp.net
Page 30 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 Esri – Think and plan geographically. As the HC3 is a five-year, global project funded by market leader in geographic information USAID. It is designed to strengthen developing systems (GIS), Esri technology is used in over country capacity to implement state-of-the- 350,000 organizations worldwide. Use GIS art social and behavior change communication to collect, manage, and analyze geographic (SBCC) programs. It is led by John Hopkins information, helping you solve problems and Bloomberg School of Public Health Center make better decisions. for Communication Programs (JHU•CCP) www.esri.com in collaboration with Management Sciences for Health, NetHope, Population Services Geolink Satellite Services - Geolink Satellite International, Ogilvy PR and Internews. Services is a leading provider for fix and mobile NetHope has worked on launching Springboard satellite communications worldwide with state this year as well as engaging its member of the art teleport facilities in Germany, a NOC organizations in SBCC. in Paris and a sister company in Dubai. www.healthcommcapacity.org For more than 20 years, we have been serving Hutchison Global Communications the NGO sector offering high quality, scalable (HGC) – A full-fledged international and cost effective solutions. Geolink Satellite telecommunications operator, a subsidiary of Services provides tailor-made solutions Hutchison Telecommunications Hong Kong undertaking the complete process from project Holdings Limited. HTHKH is a member of the management, hardware implementation, Hutchison Whampoa group. HGC has been field engineering, to space segment meeting fully committed to building its own state- humanitarian sector’s requirements. of-the-art network infrastructure. HGC is www.geolink.com focused on helping NGOs within Africa and Gilat SatCom – Gilat Satcom is a solutions Southeast Asia to reduce or eliminate internal provider, offering satellite and fiber-based overhead by providing attractive network connectivity solutions throughout Africa. With pricing, comprehensive ISP research, contract hundreds of successful deployments in over 50 negotiations, managed implementation, countries, the company delivers high quality, SLA management, managed trouble ticket cost-effective and efficient communication resolutions and contract renewals, all at no solutions to cellular operators, ISPs, additional cost to the NGO. governments, enterprises and international www.hgc-intl.com organizations. Intelsat – Intelsat S.A. is the world’s leading Undertaking major telecommunications provider of satellite services, delivering high developments for the UN and its subsidiaries, performance connectivity solutions for media, government entities, cellular operators, and fixed and mobile broadband infrastructure, multi-national organizations, Gilat Satcom is enterprise and government and military creating private networks to governmental applications for 50 years. Intelsat’s satellite, entities, cellular backhaul and affordable teleport and fiber infrastructure is unmatched backup solutions. in the industry, setting the standard for www.gilat.net transmissions of video and broadband services. From the globalization of content and the Springboard for Health Communication - proliferation of HD, to the expansion of cellular Springboard for Health Communication is an networks and mobile broadband access, interactive, online portal led by the Health with Intelsat, envision your future network, Communication Capacity Collaborative (HC3) connect using our leading satellite technology for health communication practitioners. The and transform your opportunities. Envision… platform allows those interested in health Connect…Transform…with Intelsat. communication to share the latest news and www.intelsat.com updates with the community, network with one another, and build capacity at the country International Procurement Agency (IPA) – USA level. International Procurement Agency Inc. strives to be a reliable partner to the international
Page 30 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 31 Inside Look at Our Summit Supporters, Continued development community by offering a value- are stocking centers for emergency response. added total solution for their supply chain We are focused, efficient, and experienced. management needs, including procurement www.plansonintl.com and global logistics. From needs assessment to after-sales support, IPA creates and manages Poimapper – Poimapper allows mobile users the supply chain, providing the best value for to collect, share, and visualize geographically money solutions. Through our experience tagged data in real-time. We support teams and expertise, we are able and committed to in over 30 countries, in rural health care, delivering cost-effective strategic solutions international development, market and social to support our client’s goals. IPA has been research, and in industrial applications. Our serving the NGO community for over 25 years mission is to provide affordable, useful and and specifically the NetHope members for four. meaningful mobile solutions that are globally www.usaipa.com relevant. We also provide consulting services, including ICT4D. ITC Global – ITC Global is the largest privately www.poimapper.com owned satellite communications provider focused on mission critical operations in the PSI Mobile – PSI Mobile is dedicated to the energy, mining, maritime, and NGO markets. ITC innovative use of mobile technologies that enables real-time decision-making and enhanced enhance data-driven decision making. Our health, safety, and environmental management solutions improve efficiencies, provide greater through a unified communications solution. control of business and operational processes, Solutions include custom network design, and enhance our partners’ abilities to exceed hardware implementation, field engineering, expectations in more than 30 countries around technical support, and enterprise-grade satellite the world. PSI’s flagship software platform, bandwidth. ITC Global operates 24x7 carrier- Fusion, is a one-stop-shop for your application class networks across the Americas, Europe, needs and has been developed through 10 Asia, Africa, and Australia. years of collaboration with thought leaders in www.itcglobal.com the corporate and international NGO sectors. Fusion combines all the potential of mobile and O3b Networks – O3b Networks is a global cloud technology with the security and track satellite service provider building a next- record of an application that is well-proven in generation satellite constellation and network the field. for enterprise, government, and NGO customers www.psi-mobile.com in geographical regions where true broadband connectivity currently does not exist. The Salesforce Foundation – The Salesforce.com O3b system combines the global reach of Foundation is based on a simple idea: leverage satellite with the speed of a fiber-optic network 1% of salesforce.com’s product, equity, and time providing capability to billions of potential to improve communities around the world. We consumers in nearly 180 countries with low-cost, call this integrated philanthropic approach the high-speed, low latency Internet, and mobile 1-1-1 model. Since the Foundation’s inception in connectivity. 1999, Salesforce technology has powered more www.o3bnetworks.com than 23,000 nonprofit and higher education institutions; we’ve provided more than $68 Planson International – Planson International is million in grants and our employees have a woman-owned global supplier of information logged more than 680,000 volunteer hours and communication technology for international throughout the world. organizations. For over 25 years, Planson has www.salesforcefoundation.org partnered with premier local IT companies to provide installation, support, and training in even SkyVision – SkyVision is a global the toughest regions. Leading manufacturers communications service provider, offering join Planson in strategic alliances to deliver cost comprehensive, integrated solutions to meet all effective ICT solutions, often through long term corporate, NGO, government, and telco market contracts resulting from competitive bidding. requirements. Its strong local presence across Our USA headquarters and Denmark subsidiary Africa is backed by its local offices, partners,
Page 32 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 and representatives. SkyVision’s global network combines satellite and fiber with gateways in Africa, Europe, North America and the Middle UltiSat – UltiSat delivers a wide range of East as well as multiple points of presence communication solutions ranging from fixed (POPs) in Africa. Both C-Band and Ku-Band and portable stations to turnkey managed VSAT network solutions are provided. networks for commercial-grade VoIP services, www.skyvision.net data and video transmissions, and Internet access. With sites in more than 130 countries, Tableau – Tableau Software helps people see and resident FSRs in over 45 countries, UltiSat and understand data. Tableau’s award-winning delivers ICT solutions to some of the most software delivers fast analytics, visualization, remote, harsh or difficult-to-reach locations. and rapid-fire business intelligence on data Current customers include the UN, NGOs, of any size, format, or subject. The result? telecommunications companies, U.S. and Anyone can get answers from data quickly, foreign governments, the military, multinational with no programming required. From executive enterprises, and service providers. dashboards to ad-hoc reports, Tableau lets you www.ultisat.com share mobile and browser-based, interactive analytics in a few clicks. More than 21,000 UNIT4 – UNIT4 Business Software is the customer accounts, including some of the North American subsidiary of UNIT4, a global world’s largest enterprises, rely on Tableau business software and services company Software. that creates software for Businesses Living http://www.tableausoftware.com In Change. Our Enterprise Resource Planning (ERP) suite, UNIT4 Agresso, is ideal for Techno Brain – Techno Brain is a leader in organizations that face ongoing pressure providing business enabling solutions to to respond to change. Agresso users are not-for-profit agencies, governments, and able to make system changes themselves, private sector organizations in Africa. With without re-implementing or incurring external over a 15 years of experience in African IT or services costs, benefiting from post- markets, Techno Brain has been delivering implementation agility, independence and software solutions to clients by combining control. technology, strategy and insight from a high- www.unit4software.com caliber team of professionals. Techno Brain provides solutions for financial management, Visa Inc – Visa Inc. is a global payments program management, beneficiary identity technology company that connects consumers, management, and business processes businesses, financial institutions and management, all of which are wrapped with governments in more than 200 countries and planning, implementation and training services territories to fast, secure and reliable electronic designed to help clients achieve their business payments. We operate one of the world’s most objectives. advanced processing networks — VisaNet — www.technobraingroup.com that is capable of handling more than 56,000 transaction messages a second, with fraud Thuraya – Thuraya is a leading MSS operator protection for consumers and assured payment offering innovative communications solutions for merchants. Visa’s global network, products, to a variety of sectors including humanitarian partnerships and people can help accelerate NGOs, energy, broadcast media, maritime financial inclusion around the world. and government. Thuraya’s superior www.visa.com network enables clear communications and uninterrupted coverage across two thirds of the globe by satellite and across the whole planet through its unique GSM roaming capabilities. The company’s range of highly reliable mobile satellite handsets and broadband devices provide ease of use, value and quality. www.thuraya.com
Page 32 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 33 NetHope.pdf 1 10/15/14 3:41 PM
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Page 34 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 Transforming the Nonpro t Industry Through Mobility
Workspace BYOD Devices Apps Content Email Browsing Multiuser
Join Us for Our Breakout Session: Mobility’s Impact on NetHope Organizations November 4, 2014 | 4:30pm – 5:15pm Featuring: Nick Bauer, AirWatch by VMware; Andrew Gross, Catholic Relief Services; Paul Arnpriester, CDW; Gail Hyde, Habitat for Humanity; Deepak Puri, VMware
Visit Us in the Solutions Showcase
About AirWatch by VMware AirWatch® by VMware® is the leader in enterprise mobility management, with more than 13,000 global customers. The AirWatch platform includes industry-leading mobile device, email, application, content and browser management solutions. Acquired by VMware in February 2014, AirWatch is based in Atlanta and can be found online at www.air-watch.com.
For More Information, Contact Your CDW Account Manager | cdw.com/airwatch
Page 34 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 35 Better nonprofit collaboration from anywhere. Even here.
More than 1,000 nonprofits drive greater productivity with Box. This is how tomorrow works. Learn more about Box for nonprofits, and donated seats, at box.org
•
Get the maximum out of your NetHope membership. Contact Danoffice IT to learn how you get more value for money, and learn how we can contribute to:
• Improve your IT supply chain, and free up resources in your organization. • An extended worldwide warranty. • Benefit from the economy of scales - up to 40% savings. • Solution provider. Hardware, software, solutions, installation, training. • 300 organizations in more than 160 countries cannot be wrong. • Please contact our dedicated staff for NetHope members, to learn how we assist our partners to cut administrative costs, and thereby support their core values and business. Rodrigo Carneiro Jesper Pedersen [email protected] [email protected]
Page 36 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 YOUR TRUSTED CONNECTIVITY PARTNER IN TIMES OF NEED. EMERGENCY RESPONSE. HUMANITARIAN AID. PEACEFUL MISSIONS. Emerging Markets Communications holds the largest number of VSAT connected sites for the NGO community and has supported many of the top humanitarian organizations in over 140 countries. With 48 field support sites in remote locations throughout the world, EMC is prepared to respond with fully-managed communications solutions for emergencies and disaster relief efforts anywhere in the world. 3 Wholly-Owned Satellite Coverage Teleport Facilities On-Demand Leveraging Existing Capacity
Providing Services in Quick-Deployed Solutions For 140 Countries Emergency Response
48 Global Field Support Locations; 13 in Africa
Proud partners and sponsors of NetHope Learn more: www.emc-corp.net or speak with a representative here at the NetHope Summit
Page 36 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 37 Understanding our world.
Esri believes that geography is at the heart of building a more resilient and sustainable world.
Geographic knowledge allows you to make critical decisions and empowers you to positively impact the future.
Gain a greater understanding of the world around you. We can help.
Learn more at esri.com.
Copyright © 2013 Esri. All rights reserved.
Page 38 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 NGO Communication solutions wherever the missions
By nature, Non Governmental Or- ganizations intervene in the less and least developed countries where communications are non-ex- isting. As part of their humanitarian mis- sions, they work in remote areas where they must be able to deploy first response, medical or any oth- er emergency aid. In this context, communications are a very critical issue. In any circumstances, they need to rely on reliable services to achieve their missions.
Using Geolink Satellite Services full range of satellite and land solutions for voice and data communications, even the most remote locations stay at the center of everything.
38, rue Breguet - 75011 Paris - +33 ( 0) 1 77 75 30 00 - www.geolink.com
Page 38 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 39 The Health Communication Capacity Collaborative (HC3) is a five-year, USAID-funded global project designed to strengthen developing country capacity to implement state-of-the-art social and behavior change communication (SBCC) programs.
As part of its capacity-strengthening mandate, HC3 has developed several products to help SBCC practitioners design, implement and measure health communication programs. As an HC3 partner, NetHope helped launch Springboard for Health Communication this year and engaged its member organizations more deeply in social and behavior change communication.
For connecting with colleagues and sharing experiences . . . www.healthcomspringboard.org
For finding best- practice SBCC materials, tools and www.thehealthcompass.org examples . . .
For developing strategic H
SBCC programs . . . http://sbccimplementationkits.org/demandrmnch/
www.healthcommcapacity.org HC3 is led by the Johns Hopkins Bloomberg School of Public Health Center for Communication Programs (JHU∙CCP) in collaboration with Management Sciences for Health, NetHope, Population Services International, Ogilvy PR, Forum One and Internews.
Page 40 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 Reliable Supply Chains
www.usaipa.com/services
Page 40 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 41 Epic Flexibility, Endless Connectivity Reliable, fi ve-bar connectivity for service providers in emerging markets
With EpicNG, Intelsat’s next-generation, high-throughput, backhaul solution, delivering future connectivity in Africa just got easier. Intelsat EpicNG is engineered for mobile operators that need to serve remote customers, across any terrain, regardless of conditions. Best of all, EpicNG works with your existing infrastructure, making it the most cost-effective and reliable solution for your network.
Only Intelsat, a company with 50 years of technical and operational expertise, a global fl eet of approximately 50 satellites, and the next generation satellite platform can promise you epic fl exibility and endless connectivity.
www.intelsat.com/broadband
7188-NetHope-program.indd Page 42 | NetHope 1 Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 10/3/2014 4:39:51 PM Satellite Communications Services Where Others Won’t Go
Connectivity is a key factor in the successful execution of NGO related efforts. ITC Global partners with NetHope to assist with primary communications and backup or commu- nications for those major projects.
The right partner provides more than just communications. We become an extension of your organization, with the same priorities and sense of urgency, keeping your project online and on schedule.
Global Reach. Local Presence. Premier Service.
Learn more about the better choice in satellite networking solutions www.itcglobal.com
Usability, meet availability
Inmarsat Satellite WiFi
plansonintl.com
Page 42 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 43 NEW RESOURCE
A Toolkit for USAID Implementing Partners and Development Organizations
Relief and development organizations regularly make high wherever possible. It’s designed as a 10-step journey with volumes of small payments for programs and operations. practical tools and guidance for each step and can be There is an opportunity to expand financial inclusion and downloaded here: http://solutionscenter.nethope.org/ generate benefits for people living at the base of the pyramid programs/c2e-toolkit by shifting from cash to electronic payments. Given the potential benefits, the United States Agency for International For more information contact the NetHope Payment Development (USAID) is a leading supporter of this transition Innovations team at: [email protected] away from cash and is a founding member of the Better Than Cash Alliance (BTCA)1, which promotes greater use STEP 9 The Grand Plan of electronic payments by governments, private sector and and Rollout STEP 4 STEP 5 STEP 10 development organizations. Scale Up and Out Market Selecting a Assessment Service Provider
STEP 8 To support these efforts, USAID’s Global Development Lab Preparing STEP 6 Recipients and Process Testing the and NetHope’s Payment Innovations Project created the Integration System “Making the Journey from Cash to Electronic SECTION ONE: SECTION TWO: Introducing Analysis Payments: A Toolkit for USAID Implementing Electronic Payments STEP 7 Partners and Development Organizations” Sta Endorsement, Training, and Internal Trial The Toolkit will assist relief and development STEP 2 STEP 3 organizations in making the journey from Show Me Costs of SECTION THREE: the Payments: Cash Implementation Money! Versus using cash to electronic payments Electronic STEP 1 Payments Exploring Mobile Money and Electronic 1 www.betterthancash.org Payments
Page 44 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 Digital Parity for the Communities You Serve
If your field teams had true broadband connectivity, how would that shape your mission? O3b is purpose-built to bring high-speed connectivity to remote and underserved populations around the world. The O3b constellation’s steerable beams can deliver a high throughput, low latency connection wherever you need to deliver 3G/4G, tele-medicine, distance learning, high-definition video, social media, geographical information systems, VOIP and any other cloud-based applications. Together with NetHope, O3b is connecting the Other 3 Billion. o3bnetworks.com Please visit our table to discuss using the O3b Network
Page 44 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 45 Become a connected nonprofit.
Program Management
Fundraising
Community Engagement
Marketing
Page 46 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 Page 46 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 47 Welcome to NetHope
Can you access reliable financial information instantly? With UNIT4 Agresso, Non-Profit organizations including, International Aids Vaccine, Save the Children, and Skookum ensure accountability, transparency, and efficiency.
To learn more, visit our booth!
www.unit4software.com
Page 48 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 Page 48 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 49 A special ‘Thank You’ goes out to the Summit Steering Committee – David Goodman, Michael Duggan, Greg Sjogren, and John Talieri – and the NetHope Core Team – Fredrik Winsnes, Tina Lee, Joshua Holland, Kevin MacRitchie, Lauren Woodman, Joe Simmons, Frank Schott, Laura McMillan, Tara Donohue, Alex Mitchell, and many more - for all of their hard work on this year’s Summit.
Page 50 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 CDW supports NetHope.
We applaud your collaborative eff orts to bring information technology to serve people in the most remote areas of the world. ank you.
The CDW dedicated Nonprofit Account Team makes the impossible possible at CDW.com/nonprofit
800.800.4239
143224
Page 50 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 51 143224-AD-Nethope-Charity.indd 1 10/4/13 2:43 PM Page 52 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 Venue Maps: Cisco
Page 52 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 53 Venue Maps: Santa Clara University
Page 54 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 Page 54 | NetHope Member Global Summit 2014 — http:// bit.ly/2014-nh-summit | #NHSummit14 #NHSummit14 | http:// bit.ly/2014-nh-summit — NetHope Member Global Summit 2014 | Page 55 Primary NetHope Supporters
TRUSTEES’ PHILANTHROPY FUND