Position Overview Nethope CEO 2020
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Chief Executive Officer Search conducted by Development Resources, inc. www.driconsulting.com 1 Improving the Human Condition NetHope supports committed organizations to significantly increase their impact through the power of technology. This consortium of nearly 60 leading global non-profits unites with technology companies and funding partners to design, fund, implement, adapt, and scale innovative approaches to solve development, humanitarian, and conservation challenges. Together, the NetHope community strives to transform the world, building a platform of hope for those who receive aid and those who deliver it. By leveraging their unique position as a trusted partner and platform of the world’s leading technology companies, NetHope is able to help its members to be more efficient and effective in driving their mission through the use of technology. NetHope employs a number of strategies to arrive at this desired destination: ❖ Convening in the Civil Society Organization (CSO) space, the tech space, and the intersection of the two. ❖ Driving and brokering technical solutions. ❖ Accompanying members in their accelerations through digital transformation. ❖ Providing and fertilizing a space for thought leadership in technology enabled operations. ❖ Acquiring sustainable funding for their programs. The Members NetHope’s member organizations are at the core of all that NetHope does. It is through their collaborative efforts that NetHope is able to create and deploy powerful, world-changing information and communication technology (ICT) solutions to those in need. Since their founding in 2001, NetHope has grown to represent nearly 60 international non-profits, each of which contribute their expertise and resources to the greater mission and vision. In turn, NetHope provides each member with services, programs, shared knowledge, and collaboration opportunities that enrich and deepen their respective missions. Each new member through its knowledge and experience becomes a vital addition to the NetHope team as they expand their reach and impact all over the world. Search conducted by Development Resources, inc. www.driconsulting.com 2 Innovating Technology Worldwide The Partners NetHope provides exclusive opportunities for non-profits and corporations to work together in meaningful partnerships to solve today’s and anticipate tomorrow’s real problems and innovate in disaster relief and development response and programs. Collaboration between major technology companies, foundations, and member organizations enriches existing endeavors and gives rise to new NetHope projects. From donated equipment and software for members, shared technical expertise and discounts on vital tools, to joint visionary solutions these partnerships fuel a great deal of what NetHope does. Key partners include long time established names like Cisco, Microsoft, Salesforce and Visa, data giants like Facebook, Google, as well as emerging blue chips like Box, Okta and even newer innovations to come; each partner receives three core benefits to membership: ❖ Engagement with the non-profit community at scale: by partnering with NetHope, visionary companies have the ability to share their product or service and engage with their CSR strategy with all NetHope members at once. NetHope members are committed to state of the art program approaches leading to sustainable impact. ❖ Create meaningful field programs that showcase technologies: NetHope provides the opportunity to deploy these innovative solutions where they are most relevant in partnership with global non-profits that have the expertise and depth to maximize their impact. ❖ Garner relevant customer feedback from developing markets: When a company partners with NetHope, they receive actionable data, feedback on how the product performed in the field, and tangible evidence of impact to support the company’s Corporate Social Responsibilities and market objectives. Search conducted by Development Resources, inc. www.driconsulting.com 3 Innovating Technology Worldwide Program Areas NetHope members enjoy special access to working groups, program ideas, regional NetHope chapters, technology discounts, member representative lists, and more. Below are the key NetHope Programs and Initiatives that NetHope engages in: ❖ Convenings: NetHope brings organizations and people together from both the tech space and the civil society space to share experiences, identify innovations, and provide peer reviews. These discussions help facilitate real change for struggling populations, incorporating a range of technological tools into the daily lives of those served. ❖ Disaster Preparedness and Response: NetHope has responded in a variety of disaster situations, ranging from the Syrian Refugee Crisis to the Ebola outbreak to the Nepal Earthquake. Responses include connectivity in refugee camps and along migration routes; managed laptops to aid refugee resettlement; and through crisis informatics and data visualization to equip aid agencies in emergency response. ❖ Connectivity and Infrastructure: NetHope remains focused on sharing knowledge and developing best practice relating to the underlying technology that delivers IT systems everywhere their members work, from HQ to remote off-grid offices and disaster response. ❖ Information Management and Crisis Informatics: Crisis Informatics provides information management, analytics, and visualizations to improve data and information sharing among response organizations during disasters and humanitarian crises. ❖ Digital Field Services: NetHope has worked to expand the use of digital technology to deepen the reach of the financial sector to poor and marginalized people since 2011. NetHope's digital field services include health, education, and financial inclusion programs. ❖ The Center for the Digital Nonprofit: NetHope brings together the expertise of the technology sector with the on-the-ground experience of non-profits to create a foundation for digitally transforming the sector. A systematic process helps members assess their current state, dream and design a future state, and develop and deploy radical changes to fulfill their missions. Search conducted by Development Resources, inc. www.driconsulting.com 4 The Opportunity NetHope seeks a vibrant and innovative new Chief ❖ Serve as NetHope’s chief ambassador to its Executive Officer to build a movement and culture with constituencies through meetings, speaking staff, members, and the partners to grow NetHope’s engagements, and liaising with C-Suite partners. influence to make tangible progress in effectivity through ❖ Build and leverage trust and relationships with the use of technology. The CEO will grow the team in current and potential partners to efficiently both competence and profile and develop a culture that expand NetHope’s reach. fosters a trusting environment that encourages ❖ Ensure NetHope’s outreach upholds the innovation and risk taking. Working in tandem with the organization’s commitment to diversity and Board of Directors, the Chief Executive Officer will drive inclusion. an ambitious strategy while ensuring the financial success ❖ Understands and is able to maneuver in a of the organization and engage with tech partners to member-based organization that includes focus their engagement toward the needs of members. members from North America, Europe, and the The Chief Executive Officer will be responsible for: Global South as well as deal with partners firmly anchored in the tech-world. ❖ Lead a lean staff with a complex member and Strategy partnership base, implementing programs to ❖ Build on and develop further the existing strategy significantly impact the global NGO space. designed to achieve NetHope’s goals, including expanding NetHope’s footprint, maintaining it as a Overall Management center of excellence, and ensuring its long-term ❖ In partnership with the Board of Directors, financial sustainability. manage NetHope’s financial budget and ❖ Design and carry out a plan that aligns NetHope’s maintain overall health and long-term financial capacity with its operating plan and roster of sustainability. members, partnerships, and programs. ❖ Manage a fully virtual team of 22 staff in a ❖ Regularly review all existing and proposed initiatives thoughtful manner, encouraging team members for progress and ensure integration into existing to operate at their highest level and strategic plan. understanding and acknowledging the difficulties remote working may present. ❖ Ensure objective owners are progressing with ❖ Build a culture that fosters performance in a implementation of their initiatives. trusting environment and encourages innovation and risk taking. Membership and Other Partners ❖ Work with and understand membership’s needs ❖ Provide energetic leadership for ongoing efforts to and continuously work to improve the value expand NetHope’s membership base, leveraging an NetHope adds for its members. existing suite of initiatives and developing creative ❖ Lead and inspire the NetHope team to strive for and sustained new efforts. excellence. Search conducted by Development Resources, inc. www.driconsulting.com 5 The Candidate The ideal CEO will have a record of successful ❖ Excellent written and verbal leadership in a national or international communication skills in English and organization, a passion for the mission of demonstrated experience communicating NetHope, and a demonstrated ability to serve as and coordinating with tech partners, a connector to a diverse range of potential Boards of Directors,