BOARD of DIRECTORS MEETING 201 Centre Plaza Drive, Suite 1100, Monterey Park, CA 91754 Large Conference Room Monday April 15, 2013, 8Am

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BOARD of DIRECTORS MEETING 201 Centre Plaza Drive, Suite 1100, Monterey Park, CA 91754 Large Conference Room Monday April 15, 2013, 8Am BOARD OF DIRECTORS MEETING 201 Centre Plaza Drive, Suite 1100, Monterey Park, CA 91754 Large Conference Room Monday April 15, 2013, 8am Call-In Number: 323-859-2840 / Code: 0160439# A G E N D A Item Min Presenter 1 STAFF & BOARD MEET AND GREET 2 CALL TO ORDER AND WELCOME 5 Bruce Herron New Board Members: Greg Collins Guests: Jeremy Davies/Chair-Corporate Initiative, Robert Smith/Chair- Communications, Ruby Wood/Counsel for CASALA All Staff Welcome 3 CONSENT AGENDA 5 Jean Youngquist Action Minutes from February Board Meeting Governance Committee Report 5 Anneli Stone - Job descriptions, Board commitment form, Board conflict of interest form, Mid-year progress form, Board terms and composition Memorandum of Understanding with the Court Bill Jones Development Committee Report 4 COLLECTIVE WISDOM PROJECT 5 Cristine Reynaert 5 FINANCE COMMITTEE UPDATE 15 Ralph Walter FY2013 YTD Performance Mgmt Team 6 EXECUTIVE DIRECTOR REPORT 30 Dilys Garcia FY2014 Plan Highlights and Budget Recommendation Action 7 GOVERNANCE COMMITTEE 20 Anneli Stone Revisions to By-Laws Action Board elections Action - A. Stone, D. Silva, J. Dolan Discussion: FY2014 Board Pledge Alchemy Leadership Workshop 8 DEVELOPMENT ACTIVITY & RESULTS 25 Bill Jones Gala Committee Update Jim Rishwain & Paul Deitch Speaker Kit Robert Smith 9 CLOSING REMARKS 10 Bruce Herron RECOGNITIONS Lori Kozak for Court MOU Jean Youngquist and AV Fundraiser Committee Anissa McNeil and Glamour Gowns Committee, Educational Advocacy Pilot Ed Nahmias for Capital Group Engagement; 3 trainees and 8 to Gala Kurt Swanson for leadership on Toy Industry Foundation Event April 5 William Jones for AV Fundraiser, Keck Site Visit Robert Smith for New CASA/LA Videos and Speaker Kit Jim Rishwain and Paul Deitch for Gala Leadership 10 ANNOUNCEMENTS AND ADJOURNMENT 5 Bruce Herron 4/12/2013 2 of 108 NEXT BOARD MEETINGS: June 30: Annual Meeting followed by Annual Board & Staff Celebration BBQ, 3pm EVENTS May 1: CASA/LA Spring Gala, 6:30pm, Four Seasons Beverly Wilshire! May 18: First AME Church, 10:30am June TBD: Marlene Rapkin House Party, Marina del Rey June 5: Volunteer Appreciation Luncheon, CA Endowment June 17: Kyle Rudow Memorial Golf Tournament 3 of 108 CONSENT AGENDA 4 of 108 5 of 108 BOARD OF DIRECTORS MEETING: Monday, February 4, 2013 8:00am CASA of Los Angeles Conference Room Minutes Members Present: Bruce Herron, Ralph Walter, Jean Youngquist, Peter Csato, Paul Deitch, Lynn James, Lori Kozak, Anissa McNeil, Ed Nahmias, Cristine Reynaert, Ray Randall, Jim Rishwain, Daniel Silva, Anneli Stone, Jacquie Dolan, Via Phone: Cristine Reynaert Guests: Robert Smith, Charissa Gonzales, Erin Mooney, Barbara Bruner Members Absent: Roger Ridlehoover, Dan Nabel, AJ Safavi, Jim Rishwain, Sandi Romero-Boada, Frank Addante, Deborah Greaves Staff Present: Dilys Tosteson Garcia, Kurt Swanson, Lynne Gabriel, Tania Williams, Rosalee Villalobos, Bill Jones, Carolyn McGee, Lauri Halderman, Louise Bieschke, Linda Jones, Rosa Arevalo, Elizabeth Hook Call to Order and Welcome, Bruce Herron The meeting was called to order at 7:59 a.m. by Bruce Herron. Consent Agenda: Approval of the Minutes Upon a duly made and seconded motion, the consent agenda was approved. CASA Story Barbara Bruner, who served on the CA CASA Board for 14 years and now heads the Volunteer Recruitment and Retention Committee, discussed the three unmet needs in the recruitment and retention of CASAs, First, a perceived lack of transparency which has been alleviated by volunteers meeting with Executive Director and Board President. Second, an emphasis on recruiting volunteers as diverse as the population we serve. The African American Committee, the Hispanic Outreach, and the Quarterback Club are groups created for these purposes. Third, an increase in satisfaction and decrease in dissatisfaction. Satisfaction is increased by acknowledging volunteers at the holiday parties and volunteer luncheon. We also seek feedback from CASAs and fundraising support where applicable. Many of the successes are due to the collaboration with staff especially when solutions are proposed rather than dictated by policy or procedures. In addition, we need to recruit with a healthy dose of reality. Main 6 of 108 reasons for dissatisfaction are isolation, lack of connection, and out-sized expectations. Lynn James added that the attrition rate has gone from 31% to 12%, and is currently 8%. Hopefully it will be only 6% this year. Moving and health issues are the main reasons for leaving. Providing additional connections to CASA through jury presentations, book clubs, share and support sessions, relevant in-services and meetings with Bruce Herron have also been helpful. Finance Committee, Ralph Walter Highlights of FY 2012 Audit 1 Unqualified clean opinion 2 Increase in assets of $400,000 3 Government grants are a much smaller piece 4 Contributions from foundations and individuals have replaced government grants 5 No debt 6 Line of credit was obtained to assist with any problems with cash flow. 7 Audit pointed out a lack of matching time sheets allocation in the draw and supervisor unapproved time cards. Both of these are required in the audit because of federal funds. Paul Deitch asked how many time sheets were tested. Ralph responded that 10 out of 75 were issues – the time was correct but in the wrong period. Lack of supervisor approval took place when supervision was in transition. 8 Previous amount of government grants was $789,000 which is what needs to be replaced. ACTION: Upon a duly made and seconded motion, the audit was approved. Following discussion of cost per child served, a decision was made to report on an annualized basis. Attention was called to the Justice Jog, which raised over $46,000 Over $900k in the bank as of 12/31/2012 In relation to outside services costs on page 42, Dilys explained that Charissa’s services are reflected in 2 lines, as event manager and under Gala Introductions, Bruce Herron Transparency is one of the hallmarks of this organization. Everybody is welcome at any committee meeting. It is important that items have been read and questions have been asked in advance of the board meeting. 7 of 108 Governance Committee, Anneli Stone 1 Reflected on board composition report handed out during meeting. Board composition needs to reflect the population we serve. 2 Every 3 years we are required to review bylaws. Pages 71-72 of board packet lists recommended changes to bylaws. 3 Discussed 7.02 change of chairman and vice-chairman board terms from 2 years to 1 year. Recommended by the Governance Committee to give more flexibility and to allow more people to step up. Ed Nahmias pointed out that a one year term for chairman may be too short. Paul Deitch raised the issue that it may be awkward when we present to other organizations. Ralph Walter pointed out that there is flexibility through re-election. The final vote will be at the April 15 meeting. 4 Governance Committee also recommended addition of a nonprofit audit committee which would be separate from finance once we reach $2MM. ACTION: Upon a duly made and seconded motion, Louis Lucido, Allyson Pfeifer and Greg Collins were elected to their first terms as CASA/LA board members. Development Plans, Bill Jones 1 22 grants: 6 from first time funders. Parsons $300k, Eisner $100,000, NBC4 $50,000, Atlas renewed, Gogian increased, and Deutsch went to 80k, Generally it takes 3 years of contact with foundations before they contribute (pgs. 87-89 of Board agenda) 2 Charissa reported on Gala. External goal of $1MM. Currently $240k raised. Still no corporate honoree – reaching out to 2 corporations at this time. Auction committee wants to generate $75,000. First week of March, invitations will go out. Mailing lists needed by Feb 15. Charissa described Gala layout which will not be a traditional sit down dinner. From 6:30- 8:00, there will be food stations spread throughout rooms along with booths for auction items and possibly the Quilters’ Guild which furnishes quilts for CASA children... From 8:00-9:20 there will be dessert and a condensed program. 3 Jean Youngquist reported on AV Benefit which will be a sit down dinner on March 8 and will be honoring Supervisor Antonovich. 4 E-newsletters will focus on theme and Facebook has 4-5 stories per week. 5 Robert Smith debuted the rough cut of the video that he has been working on which is 4-5 minutes long. The plan is for it to be used on our website, to potential donors and volunteers, at the Gala and possibly as a PSA. It will also be used at the AV Benefit. 6 Anissa McNeil reported that Glamour Gowns is confirmed for March 8-10 at the Los Angeles Convention Center. There will be a collaborative 8 of 108 planning meeting this week. Discussion of the Friday event will be ironed out at this time. 7 Anissa McNeil reported on the African American Committee event which will be at the Mayme Clayton Library and Museum in Culver City on Feb 23. Executive Director’s Report, Dilys Tosteson Garcia Quest for improvement of level of management continues. (p.103-104) Highlights: 1 Strategic recruitment and realignment of CASA continues with new emphasis 2 Staffing changes – Rosalee Villalobos is stepping into Monique’s role in AV / Louise Bieschke moving back to program / Bill Jones staying until the end of FY2013 3 Lynne Gabriel implementing flex training which allows us to scale up with computer as well as face-to-face training sessions 4 2nd rollout of case assessment survey 5 Successful audit 6 Successful AOC visit. AOC suggested that we make the case referral criteria more explicit. 7 Volunteer management system will be instituted by summer 8 MP office will be redesigned. Design team, recommended by Ridlehoover, visited last week.
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