Curriculum Vitae BIODATA Name Zaiton Kamarruddin P.C.M IC 630624-08-5388 Age 58

Nationalilty Malaysian

State Health Deputy Director (Pharmacy) Current State Health Department Position Perak Darul Ridzuan c/o Hospital Bahagia Ulu Kinta 31250 Tanjung Rambutan Address Perak Darul Ridzuan.

Email [email protected] Contact Off : 605-5337318 ACADEMIC ACHIEVEMENTS PhD Program ( Health Sciences)( 2001-2005) 2001-2005 CURTIN University of Technology, Perth, WA

M.Pharm (Clinical Pharmacy) – University of Science Malaysia (USM). 1994 Penang (1994)

1987 B. Pharm (Hons)- University of Science Malaysia (USM). Penang (1987)

WORK ACHIEVEMENTS / AWARD 2013 Excellent Service Award, Public Service MOH 2012, by JKN Selangor 2012 Excellent Service Certificate, December 2012, Hospital Kajang. 2001 Excellent Service Award, Public Service 2012, by JKN Perak Awarded by the Competency Unit, Ministry of Health, Malaysia for Excellent Efficiency. (PTK 4) 2020 Anugerah Darjah Kebesaran, Bintang Dan Pingat Negeri Perak Tahun 2020 - `PADUKA CURA SI MANJA KINI ` (P.C.M)

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WORK EXPERIENCES Head of Unit (LEAN), 2019 -2020 Centre for Organizational Excellence Development Institute for Health Management, Ministry of Health Malaysia (MOH) Core Business: Research, Training and Consultancy related to LEAN Healthcare / Management 2014-2018 Head of Division, Healthcare Quality Research Division,Institute for Health Systems Research (IHSR),Ministry of Health Malaysia. Project Leader in Lean Healthcare Initiatives of MOH under Government Transformation Program (GTP) since 2014. -Main task: Training, Consultancy and Research related to LEAN Healthcare Initiatives. Research Collaboration with public, private and academic sectors. Training/ Consultancy on LEAN Management for Ministry of Health. 2011-2014 Head of Department, Pharmacy Hospital Kajang 2010-2011 Head of Department,Pharmacy Hospital Putrajaya 2010 Pharmacist, Healthcare Statistical Unit (HSU), National Clinical Research Centre, Kuala Lumpur 2008-2009 Pharmacist, Health Economic & Financing Research Division (HERD) , Institute for Health System Research, (IHSR) 2006-2008 Pharmacist, Health Outcomes Research Division (HORD), Institute for Health System Research, (IHSR) 2005- 2006 Assistant Principal Director, National Medicine Policy Unit; Patient Safety & Rational Use of Drug, Pharmaceutical Services Division, MOH 2001-2005 PhD Program, Curtin University, Perth Western Australia 1999-2001 Pharmacist In-Charged, Pejabat Kesihatan Daerah Kinta, Ipoh, Perak 1994-1999 Head of Unit, Clinical Parenteral Nutrition Service/ Aseptic & Manufacturing, Hospital Ipoh. 1993-1994 Master Program (Clinical Pharmacy), Universiti Sains Malaysia. 1990-1993 Pharmacist In-Charged, Therapeutics Pharmacokinetic Clinical Service (TDM) / Outpatient Counseling Unit, Hospital Ipoh. 1988-1990 Pharmacist at Retail / Wholesale Pharmacy, Wan Medical Supplies Sdn Bhd. Ipoh Perak 1987-1988 Provisional Pharmacist Hospital Ipoh SHORT COURSE TRAINING AT INTERNATIONAL LEVEL 2014- Lean Healthcare Certificate Program , University of Michigan , Ann Arbor, Michigan, USA 2014 (5 days) USA 2007 – York, York Expert Workshops in the Socio Economic Evaluation of Medicines. The United University of York, United Kingdom: Kingdom Module 1 : Foundations of Economic Evaluation in Health Care. 13 to 15 June 2007 Module 2 : Meeting Decision Maker’s Requirements: Advanced Methods for Cost-Effectiveness Analysis. 18 to 22 June 2007 Module 3 : Qulity of Life. 25 to 27 June 2007 2006 – International Society For Pharmacoeconomics and Outcomes Research Shanghai, ISPOR 2nd. Asia-Pacific Conference- Shanghai Worldfield Convention Hotel CHINA i. ISPOR (Short Course) Certificate of Completion: Introduction to Parmacoeconomics at the ISPOR 2nd. Asia-Pacific Conference ii. On-Line: ISPOR Distance Learning Program IDPL – The Role of Pharmacoeconomics 2003- Annual Conference of the Australasian Pharmaceutical Science Association.

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Australia, 3-5 th. December 2003. Sydney, Australia SYDNEY 2002 -2003– 1. Access 2000 Introduction Course. UIST-Computer Training Centre, Perth, CURTIN, Western Australia. February 2002 Perth, 2. Access 2000 Intermediate Course. UIST-Computer Training Centre, Perth, Australia Western Australia. February 2002 3. Enhancing Postgraduate Teaching and Learning Seminar Series. 4. Ethics in Research. 2002. Curtin , Western Australia 5. Preparing the Candidacy Application and Research Proposal. Enhancing Postgraduate Teaching and Learning Seminar Series . 2002. Library and Information Service, Curtin, WA. 6. Enhancing Postgraduate Teaching and Learning Seminar Series. Basic ENDNote. 7. How to Pass Your Thesis With Flying Colours. Enhancing Postgraduate Teaching and Learning Seminar Series . 2003. Library and Information Service, Curtin, WA. INVOLVEMENT IN RESEARCH / PROJECTS 2014-2018 – 2015-2017: Project - 107 LEAN PROJECTS on Emergency Department and Medical Ward (52 Leader/ MOH Hospitals) in Collaboration with University Kuala Lumpur (UniKL Management / MiTEC and PEMANDU from Jabatan Perdana Menteri and Medical Training / Development Division under Public Service Delivery Transformation Consultancy / Program MOH. Research 2015-2016 : - LEAN PROJECTS on MREC (Medical Research Ethics Committee) and JPP-NIH

2017-2018: - 5 LEAN PROJECTS in Collaboration with Pharmaceutical Services Division. - 4 LEAN Projects on Out-Patient , In-Patient , Health Clinic and Enforcement Pharmacy under State Pharmacy PERLIS. 2018 - 18 LEAN PROJECTS on Orthopaedic & Ophthalmology Clinics (10 Hospitals) 2016-2018- LEAN Pilot Projects - LEAN Pilot projects on Hospital Kuala Lumpur Transformation 7 Clinical Departments - LEAN Pilot Projects on Heijunka Hospital Sungai Buloh - LEAN Pilot Projects on Orthopaedic & Opthalmology Clinics at 4 MOH Hospitals ( Hospital Sg Buloh / Putrajaya/ Selayang/ Tunku Ampuan Rahimah) - LEAN Pilot Project on Pathology Lab Hospital Kuala Lumpur - LEAN Pilot Project on Medical Record Hospital Kuala Lumpur 2016-2019: - LEAN Projects on other MOH Hospitals/Clinics Nationwide as request 2018 – Research in Service Availability and Readiness Assessment of Primary Care Research Clinics in Malaysia (SARPC.MY) Team Member 2018 Co- Implementation Framework for The Deployment of Lean Healthcare at Principal Malaysia Government Hospitals Investigator (in Collaboration with UniKL-MiTEC) 2018 – 2019 Cost Study on Lean Initiatives in Emergency Department Hospital Tunku Research Ampuan Rahimah, Kelang.

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Team / Project Ku Anis Shazura IP, Nur Jihan N, Zaiton K, Zalina L, Muniamal K et al Manager 2017 – Lean Healthcare Initiatives Agile, on Emergency Department and Medical Project Ward,16 MOH Hospitals. Leader Zaiton K, Zalina L, Muniamal L, Ku Anis Shazura IP et al.

2017 – LEAN Readiness & Satisfaction Survey in Collaboration with UniKL- Research MiTEC and Medical Development Division MOH Team Member 2016 – Lean Healthcare Agile:on Emergency Department and Medical Ward, 20 Project MOH Hospitals Leader Zaiton K, Zalina L, Muniamal L, Ku Anis Shazura IP et al.

2015-2017 Improving Congestion at ED and Medical Ward at MOH Hospitals: Lean Principal Initiatives (LEAN_ED_MW). NMRR-15-467-23900 Investigator Zaiton K, Zalina L, Muniamal L, Ku Anis Shazura IP, Siti Haniza M, Roslina A, Laili, et al. 2014-2015 : Measurement for Health Systems Performance and Indicators For Delivering Principal Quality Healthcare Services : A Systematic Review (NMRR -14-582-19401) Investigator Zaiton K, Siti Haniza M, Ku Anis Shazura IP, Zalina L, Muniamal K, Nor Izzah, et al. 2014-2015 Blood Transfusion Error (BTE) in Ministry of Health Malaysia: A Study to Research Explore Underlying Causes and Effectiveness of The Interventional Measures Team Member 2011- 2014 : National Project on Drug Utilization in Patient with Diabetes Mellitus in the Co- Ministry of Health Facilities’. ABDOL MALEK AZ, MANSOR M, Investigator SALMAH B, SAMSINAH H, RAMLI Z, DR. FARIDAH ARYANI MY, ZAITON K, SAHIDAH S, AHMAD SHAMSI AK, RAINEE JAY CHINNIAH . ‘ (in Collaboration with Pharmaceutical Services Division, MOH) 2007-2010 : Research Priority in 9th. Mlys Plan – A Project for Improving Patient Safety. Principal Zaiton K, Siti Norlina MS, Atia H, Normah H, Fuziah R, Abdul Haniff. `An Investigator Evaluation on the Medication Safety Processes in MOH Healthcare System’- To study the incidence and factors contributing to Medication Errors and to evaluate Medication Safety Initiatives in MOH Healthcare System. 2008 Co – Costing of MOH Primary Care Services (COMPRICASE)Rozita Halina TH, Investigator Mazura M, Zaiton K, Ramli Zainal, Wan Zaleha, Zulkarnain, Mohd Suhaimi, Badariah, Nithiah et. Al.: 2008 Co- Costing of MOH Putrajaya Health Clinic ‘COMPHEC’Rozita Halina TH, Investigator Mazura M, Zaiton K, Ramli Zainal, Wan Zaleha, Zulkarnain, Mohd Suhaimi, Badariah, Nithiah et. Al 2001-2005 - A Study on Pharmacokinetic Monitoring and Genetic Phenotype of Patient on Doctoral Perhexiline Therapy (2001-2005).Zaiton K, Sunderland VB, Peter Tenni. Research Project 2007 – Know Your Medicine’. Project Team Zaiton K, Hamiza AH, Kamaruddin, Haryati, Rosnah et al. Pilot Project. Dengkil Community Centre. April 2007 2006 Research `Comprehensive National Project On The Rational Use of Drugs – Team Consumer, Pharmaceutical Division, Ministry of Health Malaysia.

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1992 Determination of The Impact, Cost and Benefit of Clinical IRPA Project MOH , Pharmacokinetic Service on Patient Care-Theophylline.Rosli, 1992 Zaiton K, Nour Hanah O et al.

CASE STUDIES CONDUCTED 1993/1994 Master Zaiton K. Case study on Ampicillin Induced Skin Rashes Program Zaiton K. Case study on TPN in Pancreatic Ascites and Pancreatic Pleural Effusion Zaiton K. Case study on Antibiotic Selection in Infective Endocarditis, Zaiton K. Case study on Anticoagulation Therapy in Dilated Cardiomyopathy Zaiton K. Case study on The Use of serum Levels to Optimise Theophylline Therapy in Critically Ill Patient Zaiton K. Comparison Study of Two Standard Dosage Regimens : Zinacef 750 mg and Zinnat 250 mg Zaiton K. Study on the Effects of Drugs in Clinical Laboratory Tests Zaiton K. The Incidence of Potential Drug-Drug Interactions in Medical Wards of Ipoh Hospital

TRAINING / FASCILITATOR/ CONSULTANCY 2019 Training / -Training & Consultancy on Lean Healthcare for: Consultancy - Nursing Program - Pusat Darah Negara - Hospitals and Klinik Kesihatan Nationwide - Pharmaceutical Services Division -Train The Trainers on Lean Healthcare Initiatives 2018 Training / Training & Consultancy on Lean Healthcare for: Consultancy - Orthopaedics/ Ophthalmology Clinics 10 MOH Hospitals nationwide - Other MOH hospitals and Klinik Kesihatan on request and demand 2015- 2018 Training / - LEAN Training on 52 MOH HOSPITALS under Public Service Facilitator/ Delivery Transformation Program (PSDT) MOH Consultancy - 2015- Lean Healthcare initiatives Agile Implementation for Emergency department and Medical Ward of 16 MOH Hospitals nationwide. - 2016 –Lean Healthcare initiatives Agile Implementation for Emergency department and Medical Ward 20 MOH Hospitals nationwide. - 2017 - Lean Healthcare initiatives Agile Implementation for Emergency department and Medical Ward 16 MOH Hospitals nationwide. 2017 Training / Lean Healthcare Training Workshop for Pharmaceutical Services Facilitator/ Division (Enforcement Division , Bahagian Amalan dan Consultancy Perkembangan, Regulatory Division, Bahagian Dasar ) 2016 Training / Lean Healthcare Training Workshop for State Health Department Facilitator/ Kelantan – Hospitals Consultancy 2017 Training / Lean Healthcare Training Workshop Hospital Shah Alam; Hospital Facilitator/ Taiping, Hospital Ampang Consultancy 2010-2014 Training / Training Quality Assurance Improvement (QA/QI) to Pharmacy Facilitator/ Program at Hospital and National level

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Consultancy 2007 – 2009 -Research Methodology Workshop for Health Systems Research. Trainer/ Facilitator -Health Outcomes Research Workshop. Institute for Health System Research. -Health Economic & Financing Worskhop. PUBLICATIONS in JOURNAL 1996 J.Pharm Technol Aziz NA, Kamaruddin Z, Hassan Y et al: Vitamin K1-induced anaphylactic shock. J Pharm Technol 1996; 12:214-216. 12 2014- MJPHM Sarah Diyana S, Zaiton K, Nur Adlina S, Haizun Athirah I, Nur Farah A. A Study on Drug Information Utilization and Accessibility at Kajang Hospital. 2nd. Pharmacoeconomics & Outcome Research Conference 2014. Pharmacoeconomics in Healthcare Transformation: Towards Universal Coverage 2014, March 7-9th. .The Royale Chulan, Kuala Lumpur Malaysian Journal of Public Health Medicine 2014. 2014- MJPHM Ping LS, Syarifar Naemah SH, Vigayakumaran JR, Haniza MA, Sarah Diyana S, Zaiton K, Yee LW. Analysis Of Medication Returned to Hospital Outpatient Pharmacy: A Qualititative Focus Group Study. 2nd. Pharmacoeconomics & Outcome Research Conference 2014. Pharmacoeconomics in Healthcare Transformation: Towards Universal Coverage 2014, March 7-9th. .The Royale Chulan, Kuala Lumpur Malaysian Journal of Public Health Medicine 2014. 2014- MJPHM Sarah Diyana S, Farizan AG, Zaiton K, Ling TC, Ramadas A, Yee CP, Zarif Naim A. Antibiotic Use, Expenditure and Outcomes at Kajang Hospital : The Impact Of Antibiotic-Medifact Program. 2nd. Pharmacoeconomics & Outcome Research Conference 2014. Pharmacoeconomics in Healthcare Transformation: Towards Universal Coverage 2014, March 7-9th. .The Royale Chulan, Kuala Lumpur Malaysian Journal of Public Health Medicine 2014. 2014- MJPHM Shafie SD, Kamarruddin Z, Tan KZ, Zainal Abidin MN, Zainal H, Tey SY, Bakhtiar, Aziz MS, Abdullah AS, Shukhairi AN, Roslee AR, Zakariah MH, Yusoff MD. Drug Utilization and Cost of Antipsychotics in the Treatment of schizophrenia at Kajang Hospital. 2nd. Pharmacoeconomics & Outcome Research Conference 2014. Pharmacoeconomics in Healthcare Transformation: Towards Universal Coverage 2014, March 7-9th. .The Royale Chulan, Kuala Lumpur Malaysian Journal of Public Health Medicine 2014. Manuscripts Submitted for Publication to International Journal 2019 Submission to 11 papers submit for publication in SCOPUS / ISI journals. Journal 1. Journal name: International Journal of Online and Biomedical As Co-Author or Engineering (iJOE) Project Manager 2. Journal Name: Indian Journal of Public Health Research & Development 3. International Journal of Supply Chain Management (IJSCM) Indexing: SCOPUS Indexed 1. Balancing Supply and Demand to Reduce Patient Congestion at Tertiary Hospitals Introduction of Heijunka Measurement Metric for Lean Healthcare 2. One Stop Green Zone Centre (OS-GreeCe) in Hospital: An Alternative Pathway In Tackling Congestion In Emergency Department 3. Enhancing Hospital Facilities Maintenance Support Services

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through Applications of Lean Visual Management 4. Framework of Lean Healthcare Implementation in Malaysian Hospitals – A case study on readiness and critical success factors 5. Implementation of Lean in Unit Dose Medication Supply System in Hospital 6. Lean initiatives at radiotherapy and oncology clinic to reduce outpatient waiting time for doctor consultation 7. Experiences and challenges in implementing lean healthcare in pathology laboratory 8. Applying Lean Technique in Medical Records Management at Hospital 9. Lean in Healthcare Initiatives: Low effort, High Impact Kaizens in Improving Discharge Process in Medical Ward, Malaysia Hospital. 10. Improving waiting time in out patient department of Hospital in Malaysia. 11. Improving Patient’s Journey in Opthalmology Clinic

PUBLICATIONS /REPORTS/ BULLETINS / MODULE 2016-2017 Co-Author Lean Diary in Q Bulletin: Q Bulletin IHSR -  Jan-June 2017 Published  July-Dec 2016  Jan-June 2016 2019 -Module My Lean Awareness Basic and Enhanced Module Zaiton K, Zalina l , Muniamal K, Anis Shazura IP, Nur Jihan N et al. 2019_Module My Lean Project Module Zaiton K, Zalina l , Muniamal K, Anis Shazura IP, Nur Jihan N et al. Research Highlight Title : NO MORE DELAY! - Use Lean for FASTER DISCHARGE 2019 TIME Nur Jihan N, Zaiton K, Zalina L, Muniamal K, Ku Anis Shazura IP, Sharimah A,Tay KH. Research Highlight Title; Shorten Waiting Time Using Lean 2019 Zalina L, Saadon I, Fadli M, Ansari A, Rozita K, Rafia O, Zaiton K, Muniamal K, Nur Jihan N, Ku Anis Sazura IP. Research Highlight Title: Thumbs Up! Shorter Length of Stay (ED) 2015 Zalina L, Zaiton K, Suhaizanzulailla A, Muniamal K, Ku Anis Shazura IP, Sharimah A. Institute for Health Systems Research. 2018 Step-By-Step Analysis for Lean Healthcare for Emergency Training Handbook on Department and Medical Ward for Sustainability. (draft) Step-by-Step Analysis Zaiton K, Zalina l , Muniamal K, Anis Shazura IP, Nur Jihan N et (final) al. 2 Lean Healthcare initiatives Agile Implementation for Emergency Technical Report Lean Department and Medical Ward Batch 2015 (16 hospitals), 2016 (20 ED/MW Hospitals), 2017 (16 Hospitals) Zaiton K, Zalina l , Muniamal K, Anis Shazura IP, Nur Jihan N et al. 2013 Abdol Malek A, Mohamed Mansor M; Salmah B; Faridah Aryani Technical Report MY; Zaiton K; Sahidah S; SamsinahH; Ramli Z; Rainee Jay Chinniah. Drug Utilization in the Treatment of Diabetes Mellitus in the Ministry of Health Facilities (PHASE 1) 2010 Zaiton K, Siti Norlina MS, Atia H, Norma A, Fuziah AR, Abd Technical Report Haniff MY, Maimunah AH, Azman AB, Zulkarnain AK, Mohd.

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Suhaimi, Sararaks S . Medication Error and Adverse Drug Events (ADEs) through Medical Records Review. A Project for Improving Patient Safety. [Medication 1; PS 22/2010 (∑42)]. Kuala Lumpur, Institute for Health Systems Research, 2010.

Health Research Priorities 9th. Malaysia Plan 2006-2010. Section 1 Priority Areas. Institute for Health Systems Research. July 2006 Maimunah AH, Ho Tze Ming, Indra Pathmanathan, Zaiton K et al.

Health Research Priorities 9th. Malaysia Plan 2006-2010. Section 2 Health Policy & Systems , Medical Biotechnology, Pharmaceuticals & Medical Devices, Rational for Priority Research. Institute for Health Systems Research. July 2006 Maimunah AH, Ho Tze Ming, Indra Pathmanathan, Zaiton K et al.

Health Research Priorities 9th. Malaysia Plan 2006-2010. Section 3 Cerebrovascular Disease-Stroke, Diabetes Mellitus, Ischaemic Heart Disease. Rational for Priority Research. Institute for Health Systems Research. July 2006 Maimunah AH, Ho Tze Ming, Indra Pathmanathan, Zaiton K et al.

Health Research Priorities 9th. Malaysia Plan 2006-2010. Section 4 Infectious Diseases, Respiratory Illnesses. Rational for Priority Research. Institute for Health Systems Research. July 2006 Maimunah AH, Ho Tze Ming, Indra Pathmanathan, Zaiton K et al.

Health Research Priorities 9th. Malaysia Plan 2006-2010. Section 5 Mental Health & Illnesses, Road Traffic Injuries. Rational for Priority Research. Institute for Health Systems Research. July 2006 Maimunah AH, Ho Tze Ming, Indra Pathmanathan, Zaiton K et al.

2007 Zaiton K, Hamiza AH, Rosnah, Haryati, Kamaruddin et al. Training Training Module `Know Your Medicine’ . Comprehensive National Project Manual/Module on Rational Use of Drugs – Consumers ‘ ( Joint Project : BPF and FOMCA) INTERNATIONAL PRESENTATION - ORAL

2018 Oral Presentation Zaiton.K. A Comparative Analysis On Performance Efficiency (Oct) in Lean Healthcare Initiatives at Emergency Department and Medical Ward of 52 MOH Hospitals. 14h International Conference on Research in Life-Sciences & Healthcare (ICRLSH), 2018 Oct 13-14, Kuala Lumpur 2018- Bangladesh Zaiton.K. Lean Healthcare Initiatives in Ministry of Health Delegates Malaysia. 2018 July 23rd , IHSR 2017 Oral Presentation Zaiton K, Muniamal K, Zalina L Understanding differences in performance of public hospitals using lean Methodology : Plan for qualitative assessment. 9th International Qualitative Research Conference 2017, Berjaya Times Square, Kuala Lumpur 2017 – Tan Tock Seng Zaiton K.. Lean Healthcare Initiatives at MOH and Introduction to Hospital Singapore IHSR. Tan Tock Seng Hospital, Singapore 2017, Aug 17th. 2017- China Delegates Zaiton.K. Lean Healthcare Initiatives in Ministry of Health Malaysia. 2017 Nov. 6h. IHSR

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2017 – Thailand Zaiton K. Consultancy & Training in Lean Healthcare. 2017 Delegates July 4th. IHSR

INTERNATIONAL PRESENTATION – POSTER 2003 , Perth Western Zaiton K, Sunderland VB, Tenni P. A Comparative Analysis on Australia the Utilization and Interpretation of Serum Drug Assays Data of Perhexiline Therapy. The Mark Liveris Health Sciences Research Student Seminar. 6th. November 2003, Curtin University of Technology, Perth, WA 2003, Sydney Zaiton K, Sunderland VB, Tenni P . A Descriptive Analysis On The Australia Utilization and Interpretation Of Serum Drug Assays (SDAs) data Of Perhexiline (Pexig®)Therapy. APSA (Australasian Pharmaceutical Science Association) Conference 2003, Sydney, Australia 2002, Perth, Western Zaiton K, Sunderland VB, Tenni P. A Retrospective Study of the Australia Pharmacokinetic Monitoring of Perhexiline. The Mark Liveris Health Sciences Research Student Seminar. 7th. November 2002. Curtin University of Technology, Perth, WA 2005 Perth, Western Zaiton K, Sunderland VB, Tenni P. A Descriptive Analysis On The Australia Utilization and Interpretation Of Serum Drug Assays (SDAs) data Of Perhexiline (Pexig®)Therapy. Research Institute(WABRI), Research Symposium 2005, Curtin University, Perth Western

PRESENTATIONS at NATIONAL LEVEL

2019 - Stakeholders Zaiton K. Presentation Lean Healthcare Agile 10 Hospitals Progress Updates A3 PROGRESS REPORT PRESENTATION LEAN HEALTHCARE AGILE V2.0 ORTHO / OPTHAL DEPARTMENTS , BATCH 2018 24 – 25 APRIL 2019 NIH, SETIA ALAM 2017 - Stakeholders Zaiton K. Presentation Lean Healthcare Agile 16 Hospitals Progress Updates; Issues & Challenges and Way Forward. Hospital Segamat; Lahad Datu; Duchess of Kent, Sri Aman 2017 - Stakeholders Zaiton K . Updates 16 hospitals 2017 Presented to Stakeholders BPP / PEMANDU. KL Sentral, 2017, May 30th 2016 - Stakeholders Zaiton K . Output Presentation 20 Hospitals Batch 2016 & Roll Out Plan 2017, Bah Perkembangan Putrajaya, 2016 Dec. 2016 - Stakeholders Zaiton K . 20 Hospital Progress Updates - Lean HC Initiatives 2016, JPM 2017- Stakeholders Zaiton.K. Sesi Pembentangan A3 Progress Report and What Next 20 hospitals 2016, ED/MW and What Next . Platinum Sentral, KL 2017, 10-11 OGOS 2017 2016 - Poster Zaiton K . Lean Healthcare Initiative to Overcome congestion in Medical wards of Ministry of Health Hospitals (Market Place Poster) 19-23 November 2016, NIH Research Week, Institut Pengurusan Kesihatan 2016 - Poster Muniamal K1, Ku Anis Shazura IP1, Zalina L1, Zaiton K¹, Malina M2, Laili Lean Health Care Initiatives to Overcome Congestions in Medical Wards of Ministry of Health Hospitals. The National Public Health Conference (NPHC) Aug 2016, Melaka. 2015 - Poster Zalina L¹, SitiFareda AN², Norzamzuri Z², Ushadevi K², Zaiton K¹. IMPROVED PATIENT JOURNEY TIME AT MINOR OPERATION THEATRE, HOSPITAL SULTANAH AMINAH,

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AND JOHOR BAHRU. 11th MOH-AMM Scientific Meeting Incorporating the 18th NIH Scientific and Annual National Ethics Seminar, Aug 2015. 2015 - Poster Muniamal K¹, Zaiton K¹, Tong WT¹, Zalina L¹, Ku Anis Shazura IP¹, Suhaizanzulailla BA¹, Siti Kharani¹, Mohd Ezwan¹.TO IMPROVE DURATION OF TIME SPENT AND WAITING TIME OF PATIENTS ATTENDING CARDIOLOGY CLINIC HOSPITAL TENGKU AMPUAN AFZAN - LEAN HEALTHCARE INITIATIVES. 11th MOH-AMM Scientific Meeting Incorporating the 18th NIH Scientific and Annual National Ethics Seminar. 2014 Poster Sarah Diyana S, Zaiton K, Nur Adlina S, Haizun Athirah I, Nur Farah A, Hospital Kajang . A Study on Drug Information Utilization and Accessibility at Kajang Hospital. 2nd. PEOR CONFERENCE, THE ROYAL CHULAN KUALA LUMPUR. 7- 9th. March 2014. 2014 Poster Ping LS, Syarifar Naemah SH, Vigayakumaran JR, Haniza MA, Sarah Diyana S, Zaiton K, Yee LW. Hospital Kajang Analysis Of Medication Returned to Hospital Outpatient Pharmacy: A Qualititative Focus Group Study. 2nd. PEOR CONFERENCE, THE ROYAL CHULAN KUALA LUMPUR. 7-9th. March 2014. 2014 Poster Sarah Diyana S, Farizan AG, Zaiton K, Ling TC, Ramadas A, Yee CP, Zarif Naim A. Hospital Kajang.Antibiotic Use, Expenditure and Outcomes at Kajang Hospital : The Impact Of Antibiotic- Medifact Program. 2nd. PEOR CONFERENCE, THE ROYAL CHULAN KUALA LUMPUR. 7-9th. March 2014. 2014 Poster Shafie SD, Kamarruddin Z, Tan KZ, Zainal Abidin MN, Zainal H, Tey SY, Bakhtiar, Aziz MS, Abdullah AS, Shukhairi AN, Roslee AR, Zakariah MH, Yusoff MD. Drug Utilization and Cost of Antipsychotics in the Treatment of schizophrenia at Kajang Hospital. 2nd. PEOR CONFERENCE, THE ROYAL CHULAN KUALA LUMPUR. 7-9th. March 2014. 2005 Poster Zaiton.K . A Descriptive Analysis On The Utilization and Interpretation Of Serum Drug Assays (SDAs) data Of Perhexiline (Pexig®)Therapy MPS Pharmacy Scientific Conference 2005, Sunway Lagoon Resort Hotel, Bundar Sunway, PJ.

ASSOCIATION MEMBERSHIPS / PROFESSIONAL CONTRIBUTIONS 2019 13th. MOHAMM Scientific Committee 2019 TGP Scientific Committee, Institute for Health Management, MOH 2014-2019 Council Member – Malaysian Society for Pharmacoeconomics & Outcomes Research. MySPOR 1990 - current Member Malaysian Pharmaceutical Society (MPS) 2006 – 2010 - Australasian Pharmaceutical Sciences Association (APSA) International 2018 National Lean Conference 2018, Scientific Committee 2017 National QA / Lean Organising / Scientific Committee 2017. 2012-2018 Member of Malaysian Health Economics Association (MAHEA). 2015-2018 Lean Technical Committee, MOH 2015-2018 Lean Steering Committee, MOH

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2014-2018 National Quality Assurance (QA) Technical Committee 2014-2018 National QA State Liason Committe 2015-2019 Scientific Review Board Committee (SRB-IHSR), Institute For Health System Research (IHSR) 2014 -2018 2006- 2018 - Secretariat MOHAMM Scientific Committee - Secretariat Scientific Committee , 17th. NIH Scientific Seminar in Conjunction with NIH Research Week 2014 , MOH - Secretariat – 2nd. Malaysian Society for Pharmacoeconomics and Outcome Research (MySPOR) Conference, The Royale Chulan Kuala Lumpur. - Technical Pharmaceoeconomic Committee on MOH Drug Formulary , Pharmaceutical Services Division - Chairman, Research & Development Committee, Pharmacy Services Selangor Health State. - Technical committee, Priority Setting in the Health Sector for the 9th Malaysia Plan. - Technical Committee, Evidence Based Informed Policy Network Asia (Malaysia)-EVIPNet - Working Committee – National Pharmacy Research and Development, Pharmaceutical Services Division, Ministry of Health - Chairman, Research & Development Committee, Jab Kes. Negeri Selangor (Farmasi) - Champion, Medication Safety Committee, Hospital Kajang (2013- 2014). - Champion, JK Kreativiti dan Inovasi, Hospital Kajang (2013-2014). - Quality Use of Medicine, Working Committee, Pharmaceutical Services Division - Panel for poster and paper presentation submission for Pharmacy Research & Development Conference’ - Organising Committee for Research & Development Conference Pharmaceutical Services Division 2013. - Panel Karnival Inovasi and Kreativiti Negeri Selangor (2012-2013) - Panel Pembentangan Projek QA Bahagian Dietetik dan Sajian Hospital Negeri Selangor

- Panel Pembentangan Projek QA Farmasi, Negeri Selangor

- JK Kreativiti dan Inovasi, JKNS (Farmasi)

- Scientific Review Committee for 7th. National R&D Pharmacy Conference, Pharmaceutical Services Division,MOH 2013

- Scientific Review Committee for R&D Committee, Pharmaceutical Services Division , Selangor Health State

- Scientific Review for ISPOR 6TH. Asia-Pacific China-Beijing Conference (Review 25 Mac-3April)

- NON SRB-IHSR Scientific Review Committee, Institute For Health System Research (IHSR) 2014 - Sekretariat Persidangan R&D Farmasi Kebangsaan ke-7 - Technical Working Committee, for `Comprehensive National Project on Rational Use of Drug – Consumers’, Pharmaceutical Services Division, Ministry of Health - Technical Committee, Research And Development, Pharmaceutical

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Services Division - Technical Committee, Quality Use of Medicines, Pharmaceutical Services Division - Technical Committee, Patient Safety, Pharmaceutical Services Division - Ketua Juru Audit, Bahagian Perkhidmatan Farmasi, Jab. Kesihatan Negeri Selangor - JK Teknikal, Amalan dan Perkembangan Farmasi, Peringkat Jabatan Kesihatan Negeri Selangor (Farmasi)- 2011

Zaiton Kamarruddin 630624085388 April 2021

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